Hotel - ibis budget Hamburg St Pauli Messe
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Hamburg St Pauli Messe

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4.0/5 1,085 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 6  EUR
  • Air Conditioning
  • Reception open 24 hours a day

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 188 rooms
  • 166 non-smoking rooms
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • WiFi in your room
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Shower
    • Toilets
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings
4.4/5 AccorHotels Rating Based on 1,754 reviews

Our guest reviews for ibis budget Hamburg St Pauli Messe

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,085 reviews
AccorHotels certified review
Kle Business - 13/02/2018
« good overnight experience »

good, clean room in line with expectations

TripAdvisor review
Friends getaway - 08/02/2018
« great location »

staff are very helpful. Rooms are basic, clean and more importantly can have a good night sleep.location is great for people who enjoy football and nightlife. 5/5 value if no events are on in hamburg,

AccorHotels certified review
Philip Families - 20/12/2017
« Great hotel in Hamburg »

The Ibis budget St Pauli is a great hotel. Good value for money with an excellent on-site car park (discounted for hotel guests) with direct lift-access to the hotel reception that is open 24 hours per day. Breakfast is good. The location. Is very convenient being a few minutes walk from St Pauli U-Bahn station and bus stops that give you convenient access to the whole of the public treansport system of Hamburg. All the staff are very helpful and friendly. I have stayed here many times over a number of years and many of them refer to me by name. Thank you to the whole team - you are doing a great job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

AccorHotels certified review
Gethin Solo - 11/12/2017
« Fantastic »

I know there is several negative comments on trip advisor however I found all the staff helpful friendly polite. They made a great effort with every guest. Defiantly have no issues using this hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

TripAdvisor review
Couples - 08/12/2017
« Best Location »

Easy to find Uban from airport. Plenty to do and close to everything. Lovely bars and restaurants near by. Walked everywhere from the hotel. Staff very helpful and put us on the road every morning. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

TripAdvisor review
Friends getaway - 27/11/2017
« Nothing special »

Not what I expected. Although clean and tidy and staff helpful, the room was very small, we could hardly leave on the floor the luggage.The wc sink was next to the bed, no wardrobe to hang the coats and a bit noisy on a Saturday night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours Hasan Karadas Hoteldirektor

TripAdvisor review
Family - 25/11/2017
« Family Trip »

for the short trip to Hamburg for school/uni, the hotel was comfy but spartan. for our purpose the location was great, close by the uni. the breakfast bar is excellent and well worth the money.. Nice stay for the short time we need the accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas Hoteldirektor

AccorHotels certified review
Anonymous Friends - 01/11/2017

No issues with check in. Fresh towels received on both days. No negative feedback

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O´Donnell O', thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

AccorHotels certified review
Anonymous Solo - 24/10/2017
« wonderful »

As always the staff is very friendly and courteous. I would recommend to anyone staying in the area. Wouldnt know a better value for the money!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

AccorHotels certified review
Andrew Solo - 11/10/2017
« Wonderful stay »

The staff are always friendly and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

TripAdvisor review
847zaneh Business - 05/10/2017
« Disappointed overall »

I stayed here last year and had a very enjoyable stay. This year was different. At check-in I was asked if I wanted to pay for the whole stay (8 nights) or just 3 or 4 nights. I asked the receptionist what they thought was best and the reply was that it was up to me, so I decided to pay for 3 nights. What WASN'T made clear was that in making this decision my booking was changed to a 3 night booking. So when I returned to the hotel after work on the 4th day, my key didn't work and when I enquired at reception was told that I didn't check out, my room had been cleared and packed into rubbish bags and was brought to reception. I said that I had a booking for 8 nights but was told that as I had only paid for 3 nights, then I didn't have an 8 night booking. I asked why this wasn't made clear to me at check-in because if it was, I would've paid the whole lot but there was no reply or apology for the inconvenience. When I asked if I could have a room, I was told the hotel was full that night so I needed to find another hotel. It was also my birthday and I was due to head out for dinner with colleagues. At a loss of what to do I spent the next hour trying to contact colleagues for assistance and I should say the receptionist did find availability at the IBIS in Altona, but I chose this place because of it's great location to where I was working and of course the price. After an hour, I had to head out so I asked if I could leave my work stuff at reception and return to pick it up after dinner asking their assistance in finding another room. The receptionist did say that there were people still to check-in and if they had not by 10pm then the room can be given to me. I went to dinner, managed to secure the couch for the night in the accommodation of 2 colleagues if needed. But I was relieved after getting another colleague to call the hotel to find that there was a room available and that it would be held for me. So in the end it worked out and I managed to stay - I do like this place, it's location, value for money but I won't stay here again. So while I have some positive things to say about the place overall I was disappointed, very disappointed - I may have been less so, if someone had at least apologies for the miscommunication and for the inconvenience on my birthday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to tell us about your experience at the ibis budget Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Especially that your birthday was affected. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours Hasan Karadas General Manager

TripAdvisor review
novakel Couples - 16/09/2017
« STILL INTERNET DEFICIENT! »

Actually quite good for an Ibis budget.....inconsistent Accor Gold benefits??????.....good quiet room, great seedy Reeperbahn location...but as many other reviews have said........what about the internet connection...is Hamburg in a third-world country????

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to write to us following your stay at Ibis Budget Hotel Hamburg St. Pauli Messe. I am sorry that our service and performance did not meet your expectations, and I would like to offer my sincerest apology. Ibis Budget Hotel establishments are dedicated to offering you the best possible service for your stays and your opinion is very important to us. Thank you for your comments concerning the Wifi. The necessary measures are being taken to bring hotel performance to the level of quality defined in our Quality Charter. We hope to welcome you back to our hotel very soon! Sincerely yours Hasan Karadas General Manager

AccorHotels certified review
Anonymous Business - 14/09/2017
« Very consistent Budget Hotel experience »

The Ibis Budget hotel at St. Pauli in Hamburg is very consistent in quality and a great value for the money. The check-in staff were especially pleasant this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., we appreciate your comments regarding your stay at the ibis budget Hamburg St Pauli Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours Hasan Karadas General Manager

AccorHotels certified review
Anonymous Couples - 22/08/2017
« Sound standard formula for a budget hotel »

Reaches the standards set by the group and staff were pleasant & helpful. Served its purpose very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

AccorHotels certified review
Thales F. Business - 16/08/2017
« Hamburg for 11 nights »

Great. Helpful staff, clean facilities, super location. Very satisfied!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

AccorHotels certified review
Rolf M. Business - 22/07/2017
« ok »

normal

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr m., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis budget Hamburg St Pauli Messe. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Hasan Karadas Hoteldirektor / General Manager

AccorHotels certified review
Jessica Couples - 20/07/2017
« excellent »

really central place, reception desk open 24h/d, good breakfast and friendly stuff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica D., we very much appreciate your comments regarding your stay at the ibis budget Hamburg St Pauli Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hasan Karadas General Manager

AccorHotels certified review
Anonymous Business - 16/07/2017
« For what you pay not bad »

As far as budget accomodation goes it's actually quite good. Everything you need in a room - but the wifi didn't work, we ordered a double bed but ended up with two singles, and the windows made it not feel very private. Anyone from the hotel opposite could see in. All in all, not bad but I won't go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DYLAN H., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasan Karadas Hoteldirektor / General Manager

AccorHotels certified review
Stefan Business - 13/07/2017
« Poor »

+ rooms were really clean i have to admit that + friendly stuff - WIFI!!!!! no wi fi at all at my room! - smell in the room (not only mine, every smell the same) - small amount of electric sockets

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grzegorz S., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are very sorry that during their stay, work was done on the electronics of the neighborning house. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasan Karadas Hoteldirektor / General Manager

AccorHotels certified review
A N. Business - 04/07/2017
« Well presented hotel »

Only problem was the Wifi was not working, although I had paid to have it during my stay. After approaching the front desk about this they said that they were having some licensing problems and there was nothing they could do apart from suggest I sit in the reception for better connection. No offer of a discount or anything which I found very unsatisfactory due to having the provicy of of my own room to use face time too my family.

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