Hotel - ibis budget Hamburg St Pauli Messe
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Hamburg St Pauli Messe

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4.0/5 1,040 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Buffet breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • Reception open 24 hours a day

Catering

  • Buffet breakfast
  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 188 rooms
  • 166 non-smoking rooms
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • WIFI in your room
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Shower
    • Toilets
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our guest reviews for ibis budget Hamburg St Pauli Messe

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,040 reviews
TripAdvisor review
847zaneh Business - 05/10/2017
« Disappointed overall »

I stayed here last year and had a very enjoyable stay. This year was different. At check-in I was asked if I wanted to pay for the whole stay (8 nights) or just 3 or 4 nights. I asked the receptionist what they thought was best and the reply was that it was up to me, so I decided to pay for 3 nights. What WASN'T made clear was that in making this decision my booking was changed to a 3 night booking. So when I returned to the hotel after work on the 4th day, my key didn't work and when I enquired at reception was told that I didn't check out, my room had been cleared and packed into rubbish bags and was brought to reception. I said that I had a booking for 8 nights but was told that as I had only paid for 3 nights, then I didn't have an 8 night booking. I asked why this wasn't made clear to me at check-in because if it was, I would've paid the whole lot but there was no reply or apology for the inconvenience. When I asked if I could have a room, I was told the hotel was full that night so I needed to find another hotel. It was also my birthday and I was due to head out for dinner with colleagues. At a loss of what to do I spent the next hour trying to contact colleagues for assistance and I should say the receptionist did find availability at the IBIS in Altona, but I chose this place because of it's great location to where I was working and of course the price. After an hour, I had to head out so I asked if I could leave my work stuff at reception and return to pick it up after dinner asking their assistance in finding another room. The receptionist did say that there were people still to check-in and if they had not by 10pm then the room can be given to me. I went to dinner, managed to secure the couch for the night in the accommodation of 2 colleagues if needed. But I was relieved after getting another colleague to call the hotel to find that there was a room available and that it would be held for me. So in the end it worked out and I managed to stay - I do like this place, it's location, value for money but I won't stay here again. So while I have some positive things to say about the place overall I was disappointed, very disappointed - I may have been less so, if someone had at least apologies for the miscommunication and for the inconvenience on my birthday.

TripAdvisor review
novakel Couples - 16/09/2017
« STILL INTERNET DEFICIENT! »

Actually quite good for an Ibis budget.....inconsistent Accor Gold benefits??????.....good quiet room, great seedy Reeperbahn location...but as many other reviews have said........what about the internet connection...is Hamburg in a third-world country????

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to write to us following your stay at Ibis Budget Hotel Hamburg St. Pauli Messe. I am sorry that our service and performance did not meet your expectations, and I would like to offer my sincerest apology. Ibis Budget Hotel establishments are dedicated to offering you the best possible service for your stays and your opinion is very important to us. Thank you for your comments concerning the Wifi. The necessary measures are being taken to bring hotel performance to the level of quality defined in our Quality Charter. We hope to welcome you back to our hotel very soon! Sincerely yours Hasan Karadas General Manager

TripAdvisor review
pmavil Business - 29/05/2017
« Overpriced without the expected quality »

I stayed on this hotel, paying around 100€ per night and I was chocked when I notice that the wifi on my room wasn't working and went to the reception and the receptionist explained to me that they are aware of the problem for a long time (5/6 months) but ibis management doesn't care. Nowadays, having wifi on the room is always useful, but special when you're traveling for business. So, the hotel has high rates but not even the expected quality for a ibis budget.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to reply your time following your stay at Ibis budget Hotel Hamburg St. Pauli Messe. Ibis budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. I look forward to welcoming your again soon in one of our Ibis budget or Accor Hotels. King regards Hasan Karadas Hoteldirector

TripAdvisor review
Friends getaway - 19/04/2017
« Nice and reasonable hotel »

Better than expected. Well it is cheap for city hotel, but it is clean and quite nice. Breakfast is good, with basic continental food. The employés in reception were nice and friendly. The mattress although is too hard for me. All in all a positive experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to reply your time following your stay at Ibis budget Hotel Hamburg St. Pauli Messe. Ibis budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are very sorry that you did like the standard beds. Please let us know anytime at the reception, if you need one more cover for your bed. I look forward to welcoming your again soon in one of our Ibis budget or Accor Hotels. King regards Carsten Woll Hoteldirector

TripAdvisor review
Friends getaway - 02/03/2017
« Great weekend in St Pauli »

Great weekend in St Pauli at ibis Budget Hotel, rooms very clean , friendly Staff who will advise on places to visit and give directions to places of interest, Millerntor Bar just down from hotel is a very welcoming bar with very friendly Staff , highly recommended, Thank You for a Wonderful weekend look forward to visiting again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to reply your time following your stay at Ibis budget HOTEL Hamburg St. Pauli Messe. Ibis budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. I look forward to welcoming your again soon in one of our Ibis budget or Accor Hotels. King regards Carsten Woll Hoteldirector

TripAdvisor review
Friends getaway - 21/12/2016
« Outstanding! »

Couldn't have asked for more, everything I wanted! clean room, excellent shower, comfy bed, friendly helpful staff, all you need for a weekend in Hamburg. Oh and I also thought the location was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to reply your time following your stay at Ibis budget HOTEL Hamburg St. Pauli Messe. Ibis budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. I look forward to welcoming your again soon in one of our Ibis budget or Accor Hotels. King regards Carsten Woll Hoteldirector

TripAdvisor review
Solo travel - 27/11/2016
« Always a plesure to stay at Ibis Budget ST Pauli »

This Hotel is very easy to come to and very importend is easy to park my car! I always arrive at noon and most of my visit I can get my room wen I arive! Frendly peaple in reseption always welcome me!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest of ibis budget Hamburg St. Pauli Messe, thank you very much for your feedback. We really appreciate you taking the time to share your good experiences at our hotel. It is always a pleasure to have you stay with us and we look forward to receiving you as a guest again. We wish you a relaxing yuletide. Best regards, Carsten Woll general Manager

TripAdvisor review
Solo travel - 26/10/2016
« Clean budget hotel »

It is a budget hotel so the rooms are simple but practical. The most necessary things are found in the rooms. The location is quiet considering the location two blocks from Reeperbahn. No carpet on the floors so it has a fresh and clean feeling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest of ibis budget Hamburg St. Pauli Messe, thank you very much for sharing your experience here on tripadvisor. Your satisfaction means a lot to us and we hope you will stay with us again. Best regards, Carsten Woll General Manager

TripAdvisor review
Business - 25/09/2016
« Budget hotel in Hamburg »

Ideal location, close to subway station, plenty of restaurants, bars etc within easy walking distance, but not noisy. Helpful and professional staff. Lockers available to leave luggage. Standard buffet breakfast, everything working and very clean. Only two issues, the beds are a small foam mattress on a hard base, may not be suitable for light sleepers, and the free wifi (in my room anyway) was patchy at best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest of ibis budget Hamburg St. Pauli Messe, thank you very much for taking the time to review your stay at our hotel. We very much appreciate your kind words. As for your 2 issues, I am happy to tell you that apart from the bunk beds all beds will be completely replaced next week. The WiFi will also be upgraded until the end of the year, therefore offering a much better service once this is done. We hope you will stay with us again and test these new features. Best regards, Carsten Woll General Manager

TripAdvisor review
Mark-n-Anne Friends getaway - 12/09/2016
« Clean, modest facilities let down by lack of advertised wifi »

I stayed here as part of my first visit to Hamburg and although the hotel was clean and tidy the stay was ruined by the lack of in-room wifi. Given that this has been raised on trip advisor numerous times with the manager addressing the issue as far back as May to continue to imply that there is a wifi service is deplorable and tantamount to false advertising. We are in 2016 guys, if you advertised this accommodation without wifi most people would likely consider a rival hotel - we both know that and I suspect why you continue to disappoint your customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest of ibis budget Hamburg St. Pauli, thank you very much for sharing your experience. We are sorry that the wifi did not meet your expectations. The free wifi is indeed available throughout the hotel, but it tends to lag once a certain number of connections are established. However, as you already stated, this is a known problem and we are diligently working on removing this issue. Our existing network of routers will be update and further routers will be installed. Right now we are waiting on the installation date from the company, but we have been assured that it will be done within 2016. It is certainly not our business practice to falsely advertise and then disappoint the customer, as we always wish to build lasting relationships with our guests. We hope you will give us another chance on your next trip to Hamburg, to check for yourself that we are actually listening to / reading our guests feedback and react to improve on it. Best regards, Carsten Woll General Manager

TripAdvisor review
Lilil83 Couples - 04/08/2016
« Full weekend »

I really got nothing bad to say! Its a great hotel for being budget! Room was really nice and perfect for just sleeping. Only thing was the showerdoor not keeping tight and water ran out, but easy clean up! Recomend this place!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to reply to our questionnaire following your stay at Ibis Budget Hotel Hamburg St. Pauli Messe Ibis Budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. I look forward to welcoming your again soon in one of our Ibis Budget or Accor Hotels. Sincerely, Carsten Woll General Manager

TripAdvisor review
Friends getaway - 25/05/2016
« Perfect location - great hotel! »

Seriously the best option for a budget hotel. Location is perfect, Reeperbahn 2 min. walking. Hotel is very good, friendly staff. I would recommend this hotel to everyone. Also the metro is around the corner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest of ibis budget Hamburg St. Pauli Messe, thank you very much for your kind words. Your recommendation is great praise for our whole team. We always strive to offer the best accomodation possible for all our guests. It would be our pleasure to have you stay with us again. Best regards, Carsten Woll General manager

TripAdvisor review
koen_schillewaert Business - 10/04/2016
« Shower »

Dear, All in all the room was ok, except then for the shower door. the door does not close properly anymore and as a result the water leaks on the floor when showering. This costs extra in cleaning the towels and is less attractive for the guest of course :-) Kind regards, Koen

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Schillewaert, Thank you for taking the time to reply your time following your stay at Ibis budget HOTEL Hamburg St. Pauli Messe. Ibis budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are very grateful with regard to the note of the shower door and the information about the extra cleaning for the towels for this problem. I look forward to welcoming your again soon in one of our Ibis budget or Accor Hotels. King regards Carsten Woll Hoteldirector

TripAdvisor review
Couples - 27/03/2016
« Good price, great room, great breakfast »

We booked a spontaneous getaway to Hamburg for 2 nights. We left the same day we booked and, when we first observed the building, we found it very nice looking. The staff member was very helpful. The room was very clean, spacious and I enjoyed my stay there thoroughly. The shower was working perfectly: something that is often overlooked at other establishments I've used in the past. The breakfast option is a must! For €7.50, one can get a hearty breakfast with a good selection of meats, cereal, fruits and so on; it also helps one to get up early, even after a late night. The location of the hotel is very good for those who wish to have a good night of partying in St. Pauli area. Even though it is in a lively area, I was never disturbed by noise or anything of the sort. The hotel is in a great location for visiting Landungsbrücke (for a nice view of the Elbe), the Elbtunnel, the Schanzenviertel, the Altstadt. One is just a 30 minute walk from the Rathaus and Mönckebergstaße (a main shopping street). I would suggest walking to view Hamburg from the ground. You are 15 minutes away from St. Michael's Church (Michel), a must for tourists who wish to view Hamburg from a height. All in all, when I return to Hamburg, I would most definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Roche, Thank you for taking the time to reply your time following your stay at Ibis budget HOTEL Hamburg St. Pauli Messe. Ibis budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We would like to say thank you, for so detailed feedback from your stay of the whole team. I look forward to welcoming your again soon in one of our Ibis budget or Accor Hotels. King regards Carsten Woll Hotedirector

TripAdvisor review
Sonderkaer Couples - 26/03/2016
« good - quiet stay »

Nice, clean, quiet, good location for a visit in Hamburg. Close to good variety of restaurants and harbour life. Good parking facilities. easy to acces by car. all in walking distance to tabour city and water front with old Elb tunnel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to reply your time following your stay at Ibis budget HOTEL Hamburg St. Pauli Messe. Ibis budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. I look forward to welcoming your again soon in one of our Ibis budget or Accor Hotels. King regards Carsten Woll Hotedirector

TripAdvisor review
Couples - 01/03/2016
« great hotel »

Fifth time now I have stayed at this hotel and can recommend if you want a decent hotel for less. I used the self check in before I arrived but the desk clerk didn't seem to know that therefore had to wait in a queue to check in anyway. We always get a room at the back of the hotel as it's lovely and quiet and the standard of the room can't be faulted. Wish there was a wee fridge though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest of ibis budget Hamburg St. Pauli Messe, thank you for taking the time to write a review. We are happy that you like us so much, you returned a fifth time, which will hopefully not be the last visit. Unfortunately, due to German Law, even guests that used the online check in have to sign a registration form at our front desk. We are very sorry that you had to wait in the queue, because of this. Your feedback is much appreciated and we hope to welcome you again soon. Best regards, Carsten Woll Hoteldirektor

TripAdvisor review
Tracey B Friends getaway - 22/12/2015
« Well worth staying at the Ibis »

me and a friend stayed 3 nights. the cost of the room and breakfast offered great value. my only reservation is that i wouldn't be able to stay here alone as the single occupancy rate is too high. shame there are no single rooms as such.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey B., Thank you for taking the time to reply to our questionnaire following your stay at Ibis Budget Hotel Hamburg St. Pauli Messe. Ibis Budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. We are looking forward to welcoming you again soon at one of our hotels. Best regards Carsten Woll Director

TripAdvisor review
Family - 21/12/2015
« All that you need for a city break in Hamburg »

It's clean, it's very well located, the breakfast is pleasant and the staff is very nice and professional. For families with children, the bunk bed is a plus and despite its proximity to Reeperbahn there are no problems when travelling with small children. As a minor inconvenience, the only problem for light sleepers is that some costumers don't know how to speak quietly on their way to bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to reply to our questionnaire following your stay at Ibis Budget Hotel Hamburg St. Pauli Messe Ibis Budget Hotel establishments are dedicated to offering you the best possible service for your stays, and your opinion is very important to us. I look forward to welcoming your again soon in one of our Ibis Budget or Accor Hotels. Sincerely, Carsten Woll General Manager

TripAdvisor review
Business - 29/11/2015
« A good place at budget rate »

It is a challenge in any bigger city to find reasonable accommodation at less than 50 EUR. This budget hotel does not disappoint. The essential amenities incl. en-suite are all there. Breakfast is quite good. Bed is comfortable. Staff are helpful. (Very) late check-out is available at a nominal fee. The location is central (behind Reeperbahn) yet quiet enough for inner city. I appreciated that price did not rise during a period of high occupancy (several fairs ongoing at the time). Great food places nearby. The hotel is easy and convenient to reach. Places downstairs for common usage (lounges) are scant, but given the location this can be forgiven.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest of ibis budget Hamburg St. Pauli Messe, thank you for making the effort of writing a review regarding your stay with us. Your detailed and positive feedback is a great encouragement to our whole team for all the hard work they put into satisfying our guests. We would love to have you stay with us again and hope to welcome you back soon. Best regards, Carsten Woll General Manager

TripAdvisor review
Friends getaway - 15/10/2015
« pleasant stay »

We have been staying at the hotel twice and both times have been excellent. Great service at the front desk, rooms are nice and the breakfast buffet in the morning is extensive. We would love to come back for another visit!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests of ibis budget Hamburg St. Pauli Messe, thank you very much for taking the time to review our hotel here on tripadvisor. It was quite pleasant to read your kind words. We are glad that this visit as well as your previous one have been excellent and you would love to stay with us again. We hope to welcome you again soon. Best regards, Carsten Woll General Manger

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