Hotel - ibis budget Hamburg St Pauli Messe
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Hamburg St Pauli Messe

4.0/5 1,112 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 6  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

The hotel has 188 comfortable air-conditioned rooms that are ideal for up to 2 adults and 1 child under 12 years. Wireless internet access is available free of charge.The hotel has 188 comfortable air-conditioned rooms that are ideal for up to 2 adults and 1 child under 12 years. Wireless internet access is available free of charge.

  • 188 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • WiFi in your room
    • Radio in room
    • Opening windows
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Shower
    • Toilets
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings
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4.4/5 AccorHotels Rating 1,923 reviews

Our guest reviews for ibis budget Hamburg St Pauli Messe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,112 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Elaine Solo - 05/07/2018 AccorHotels certified review
« Perfect stay »

Excellent service from staff They were professional and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

C M. Solo - 22/06/2018 AccorHotels certified review

Staff friendly and helpful. Room was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

John Friends - 18/06/2018 AccorHotels certified review
« Great, as always »

Fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Anonymous Business - 25/05/2018 AccorHotels certified review
« Very helpful reception staff and consistent quality »

I stay at the Ibis Budget in St. Pauli Hamburg often. The reception staff is exceptionally nice and professional at this location. I always feel very welcome. The rooms are quiet even though the location is near a lot of social life. The quality of the facility is consistent although sometimes the rooms aren't spotlessly clean. Still, it's a great value to stay in Hamburg for the Ibis Budget prices. I will continue staying there whenever I need to stay in Hamburg for work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Hasan Karadas General Manager

S. H. Business - 13/04/2018 AccorHotels certified review
« You know exactly what you are going to get and the staff and hotel do not fail to deliver »

This will be my 5th stay at this hotel, I look forward to my visit to Hamburg and my stay at the Ibis Budget, it is the perfect location for attending the aircraft exhibition, the staff are always happy, friendly and very helpful, the hotel is clean, comfortable with good sized rooms and amenities. What more could you want or ask for. I will be staying there again next year and looking forward to it already.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

B. Solo - 11/04/2018 AccorHotels certified review
« Almost perfekt »

Reseption personal always very helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Anonymous Business - 27/02/2018 AccorHotels certified review
« Manager »

Things works, everyone are polite and helpfull,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Kle Business - 13/02/2018 AccorHotels certified review
« good overnight experience »

good, clean room in line with expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Friends getaway - 08/02/2018 TripAdvisor review
« great location »

staff are very helpful. Rooms are basic, clean and more importantly can have a good night sleep.location is great for people who enjoy football and nightlife. 5/5 value if no events are on in hamburg,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Philip Families - 20/12/2017 AccorHotels certified review
« Great hotel in Hamburg »

The Ibis budget St Pauli is a great hotel. Good value for money with an excellent on-site car park (discounted for hotel guests) with direct lift-access to the hotel reception that is open 24 hours per day. Breakfast is good. The location. Is very convenient being a few minutes walk from St Pauli U-Bahn station and bus stops that give you convenient access to the whole of the public treansport system of Hamburg. All the staff are very helpful and friendly. I have stayed here many times over a number of years and many of them refer to me by name. Thank you to the whole team - you are doing a great job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Gethin Solo - 11/12/2017 AccorHotels certified review
« Fantastic »

I know there is several negative comments on trip advisor however I found all the staff helpful friendly polite. They made a great effort with every guest. Defiantly have no issues using this hotel again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Couples - 08/12/2017 TripAdvisor review
« Best Location »

Easy to find Uban from airport. Plenty to do and close to everything. Lovely bars and restaurants near by. Walked everywhere from the hotel. Staff very helpful and put us on the road every morning. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Friends getaway - 27/11/2017 TripAdvisor review
« Nothing special »

Not what I expected. Although clean and tidy and staff helpful, the room was very small, we could hardly leave on the floor the luggage.The wc sink was next to the bed, no wardrobe to hang the coats and a bit noisy on a Saturday night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely yours Hasan Karadas Hoteldirektor

Family - 25/11/2017 TripAdvisor review
« Family Trip »

for the short trip to Hamburg for school/uni, the hotel was comfy but spartan. for our purpose the location was great, close by the uni. the breakfast bar is excellent and well worth the money.. Nice stay for the short time we need the accommodation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas Hoteldirektor

Anonymous Friends - 01/11/2017 AccorHotels certified review

No issues with check in. Fresh towels received on both days. No negative feedback

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O´Donnell O', thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Anonymous Solo - 24/10/2017 AccorHotels certified review
« wonderful »

As always the staff is very friendly and courteous. I would recommend to anyone staying in the area. Wouldnt know a better value for the money!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Andrew Solo - 11/10/2017 AccorHotels certified review
« Wonderful stay »

The staff are always friendly and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

847zaneh Business - 05/10/2017 TripAdvisor review
« Disappointed overall »

I stayed here last year and had a very enjoyable stay. This year was different. At check-in I was asked if I wanted to pay for the whole stay (8 nights) or just 3 or 4 nights. I asked the receptionist what they thought was best and the reply was that it was up to me, so I decided to pay for 3 nights. What WASN'T made clear was that in making this decision my booking was changed to a 3 night booking. So when I returned to the hotel after work on the 4th day, my key didn't work and when I enquired at reception was told that I didn't check out, my room had been cleared and packed into rubbish bags and was brought to reception. I said that I had a booking for 8 nights but was told that as I had only paid for 3 nights, then I didn't have an 8 night booking. I asked why this wasn't made clear to me at check-in because if it was, I would've paid the whole lot but there was no reply or apology for the inconvenience. When I asked if I could have a room, I was told the hotel was full that night so I needed to find another hotel. It was also my birthday and I was due to head out for dinner with colleagues. At a loss of what to do I spent the next hour trying to contact colleagues for assistance and I should say the receptionist did find availability at the IBIS in Altona, but I chose this place because of it's great location to where I was working and of course the price. After an hour, I had to head out so I asked if I could leave my work stuff at reception and return to pick it up after dinner asking their assistance in finding another room. The receptionist did say that there were people still to check-in and if they had not by 10pm then the room can be given to me. I went to dinner, managed to secure the couch for the night in the accommodation of 2 colleagues if needed. But I was relieved after getting another colleague to call the hotel to find that there was a room available and that it would be held for me. So in the end it worked out and I managed to stay - I do like this place, it's location, value for money but I won't stay here again. So while I have some positive things to say about the place overall I was disappointed, very disappointed - I may have been less so, if someone had at least apologies for the miscommunication and for the inconvenience on my birthday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to tell us about your experience at the ibis budget Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Especially that your birthday was affected. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours Hasan Karadas General Manager

novakel Couples - 16/09/2017 TripAdvisor review
« STILL INTERNET DEFICIENT! »

Actually quite good for an Ibis budget.....inconsistent Accor Gold benefits??????.....good quiet room, great seedy Reeperbahn location...but as many other reviews have said........what about the internet connection...is Hamburg in a third-world country????

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to write to us following your stay at Ibis Budget Hotel Hamburg St. Pauli Messe. I am sorry that our service and performance did not meet your expectations, and I would like to offer my sincerest apology. Ibis Budget Hotel establishments are dedicated to offering you the best possible service for your stays and your opinion is very important to us. Thank you for your comments concerning the Wifi. The necessary measures are being taken to bring hotel performance to the level of quality defined in our Quality Charter. We hope to welcome you back to our hotel very soon! Sincerely yours Hasan Karadas General Manager

Anonymous Business - 14/09/2017 AccorHotels certified review
« Very consistent Budget Hotel experience »

The Ibis Budget hotel at St. Pauli in Hamburg is very consistent in quality and a great value for the money. The check-in staff were especially pleasant this time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., we appreciate your comments regarding your stay at the ibis budget Hamburg St Pauli Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours Hasan Karadas General Manager

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