Hotel - ibis budget Hamburg St Pauli Messe
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Hamburg St Pauli Messe

4.0/5 1,142 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 6  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

The hotel has 188 comfortable air-conditioned rooms that are ideal for up to 2 adults and 1 child under 12 years. Wireless internet access is available free of charge.The hotel has 188 comfortable air-conditioned rooms that are ideal for up to 2 adults and 1 child under 12 years. Wireless internet access is available free of charge.

  • 188 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • WIFI in your room
    • Radio in room
    • Opening windows
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Shower
    • Toilets
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings
4.4/5 AccorHotels Rating 2,234 reviews

Our guest reviews for ibis budget Hamburg St Pauli Messe

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,142 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 10/11/2018 TripAdvisor review
« Nice stay »

Good service, very fast and efficient! So I would like to come here again! I did travel a lot to Hamburg but first time at this hotel. Hamburg is also a city which has a lot of interesting views and for night life is also a big plus.

Friends getaway - 08/11/2018 TripAdvisor review
« Terrible system »

Water in the shower is coming thorough very poor. Washing your hair is impossible. And heating system doesnt work properly. If you cant wear layer, you will be cold . I dont want to stay again ibis budget hamburg st pauli

Anonymous Business - 05/11/2018 AccorHotels certified review

Hair dryer was missing, breakfast room very crowded; Room was flooded by the shower, proximity to the house keeping room was annoying (they have to do their work, no doubt - but the repetitive slamming of doors in the morning and the loud conversations on the hallway were inacceptable. Discount on parking was nice, but should be promoted better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEBASTIAN D., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasan Karadas Hoteldirektor / General Manager

David C. Friends - 05/11/2018 AccorHotels certified review
« Not one I would recommend »

We had booked a twin room with twin beds. When we arrived at approx 12.30 we signed in and were not giving the room we had booked. Rather than the receptionist tell us our room was not ready and ask us if we could wait until the room was ready, he went ahead and checked us into a cheaper room, without asking us if that was ok. We subsequently inquired about this and were then offered the room we had booked at the later time which we agreed to. The receptionist also stated to us that we had not left the room, which he incorrectly booked us into, in a clean way. This was not done in a polite way and we had actually left the room clean as we were only in it for approx 15minutes

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID C., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasan Karadas Hoteldirektor / General Manager

Philip Families - 31/10/2018 AccorHotels certified review
« Comfortable, clean hotel with friendly businesslike staff »

Excellent well-lit parking facilities with direct access to the hotel lift. The reduced price for hotel guests make this very good value for money at 6 euros per day. I am a regular visitor to this hotel because it provides spotlessly clean rooms, free WiFi which seems to have improved recently and a good breakfast. The staff are always particularly welcoming and most of them great by name - Thank you. The only concern I have is that I have noticed that the cost of staying on Friday and Saturday evenings has increased considerably recently. In fact I have stayed in other higher rated Accor hotels elsewhere in Germany, France & Holland at considerably lower cost. Even with the Ibis Business rate applied I think you are over-charging for these days and think you should review the charging policy.

James H. Friends - 27/10/2018 AccorHotels certified review
« Mr H. »

Excellent good value for money

Anonymous Solo - 24/10/2018 AccorHotels certified review
« Short but nice »

It was all I needed for one night only.

B. Solo - 18/10/2018 AccorHotels certified review
« Im always feel good in Ibis Budget st pauli »

Frendly personal always treat me very good

Iain G. Friends - 02/10/2018 AccorHotels certified review
« Good stay with friends »

Stayed with friends for 2 nights when visiting for the Hamburg derby. Great friendly hotel. Staff very helpful. rooms basic but clean. Location ideal for a few drinks without a massive walk home at the end of the night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Stuart M. Friends - 22/09/2018 AccorHotels certified review
« Nice hotel »

Nice hotel,good location,would use again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Anonymous Business - 20/09/2018 AccorHotels certified review
« Budget stay, hotel price »

Room was basic as expected but extremely low budget for the price. However it was nice and clean and the staff were all very nice. Unfortunate lack of hairdryers - it would be good to have enough to go around if we have to ask for them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUCIE C., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are very sorry that you did not like the product. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasan Karadas Hoteldirektor / General Manager

Tara F. Couples - 13/09/2018 AccorHotels certified review
« good place to stay for a couple of nights »

this is a basic hotel but it is in a very good location in St Pauli. Bed is comfortable and shower great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Flemming Solo - 12/09/2018 AccorHotels certified review
« Perfect short-stay. »

Good bed, breakfast fine, clean and cosy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Anonymous Business - 24/08/2018 AccorHotels certified review
« Quality gradually getting worse »

I have been a loyal customer at the Ibis Budget St. Pauli for more than a year now staying there regularly. Unfortunately, the high quality I came to expect in service and cleanliness has slipped. The front desk staff used to be friendly and professional every time, but the personnel have changed. Although still friendly, they are not as service oriented and professional. The last two rooms I have stayed in have not be 100% clean. There has been hair and trash on the floor as well as dirt on the sheets. I really hope the hotel can bring back the previous front desk staff from 6 months ago and improve the cleanliness of the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence with our staff and the assistant manager from the housekeeping company. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasan Karadas Hoteldirektor / General Manager

Family - 21/08/2018 TripAdvisor review
« Great Location. »

This was a good stay at another Ibis Budget where you get what you expect, no more no less.This was a great location for a family trip to the hard Rock Cafe, which was only about 10 minutes walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Business - 19/08/2018 TripAdvisor review
« Quality unfortunately slipping »

I have been a loyal customer of Ibis Budget St. Pauli for over a year now. I used to find the quality of the hotel super. The staff at the front desk was wonderfully helpful, friendly, and professional. The rooms were always spotless. Recently, the staff at the front desk has changed and the last two rooms I have had have not been spotless (hair on the floor, trash on the floor, not 100% clean sheets). I wonder if there has been some kind of change in management. I will continue to stay here because I think it's a great location and a good deal, but I hope the quality of the staff will go back to the way it was six months ago.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, thank you for taking the time to tell us about your experience at the ibis budget Hamburg St Pauli Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours Hasan Karadas General Manager

Elaine Solo - 05/07/2018 AccorHotels certified review
« Perfect stay »

Excellent service from staff They were professional and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

C M. Solo - 22/06/2018 AccorHotels certified review

Staff friendly and helpful. Room was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

John Friends - 18/06/2018 AccorHotels certified review
« Great, as always »

Fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours Hasan Karadas General Manager

Anonymous Business - 25/05/2018 AccorHotels certified review
« Very helpful reception staff and consistent quality »

I stay at the Ibis Budget in St. Pauli Hamburg often. The reception staff is exceptionally nice and professional at this location. I always feel very welcome. The rooms are quiet even though the location is near a lot of social life. The quality of the facility is consistent although sometimes the rooms aren't spotlessly clean. Still, it's a great value to stay in Hamburg for the Ibis Budget prices. I will continue staying there whenever I need to stay in Hamburg for work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Hasan Karadas General Manager

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