ibis budget Basel Pratteln 1 star

TripAdvisor rating 3.5/5 405 reviews
ibis budget Basel Pratteln
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Room 1

Number of guests
Children's age
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Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Basel Pratteln

Grüssenhölzliweg 11
PRATTELN
4133
basel
switzerland

Tel: +41618237300

Fax: (+41)618237310

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    EUROAIRPORT At 17.7km / 11 miles

  • By plane

    ZURICH INTERNATIONAL AIRPORT At 80km / 49.71 miles

  • By train

    BAHNHOF PRATTELN At 0km / 0 miles

GPS :47.526654, 7.692835

Our accommodations

Triple Room with double bed (59x79 in. [150x200 cm]) and bunk bed (31x79 in. [80x200 cm])

  • Max. number of persons: 3
  • Wireless internet in your room
  • Business Desk

Twin Room with twin beds (31x79 in. [80x200 cm])

  • Max. number of persons: 2
  • Wireless internet in your room

Apartment with 1 bedroom and a separate living room

  • Max. number of persons: 4
  • Area: A partir de 35
  • Wireless internet in your room
  • Business Desk

Our guest reviews for
ibis budget Basel Pratteln

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,715 reviews

tripadvisor

TripAdvisor Rating 3.5/5

405 reviews

As always

Customer review rating 4.1/5

Anonymous Solo - 10/10/2019 AccorHotels review

a bed to sleep in

Dear Anders Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! With kind regards your ibis budget pratteln team

Wonderful

Customer review rating 4.1/5

Madjohnshaft Solo - 08/10/2019 AccorHotels review

Stay for the nearby Z7. Wonderful staff, very helpful!

Dear Paul We do appreciate very much your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive and nice feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Take care! With best regards Your ibis budget hotel Pratteln team
Customer review rating 4.1/5

Anonymous Solo - 28/09/2019 AccorHotels review

excellent location. Checking in was simple - Pavel was on reception and extremely helpful

Dear MARK Thank you so much for your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. We will share your comments with our team and for sure we will forward it to Pavel as well. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely ibis budget hotel pratteln team

A bit tooooo Budget

Customer review rating 4.1/5

Anonymous Couples - 25/09/2019 AccorHotels review

Could not open a case without blocking the door. Not the place to spend 7 days.

Dear Sir Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future in another of our establishments. We wish you a good and wonderful weekend. Yours sincerely ibis budget hotel pratteln team
Customer review rating 4.1/5

Dragan Couples - 18/09/2019 AccorHotels review

Staying in your hotel was just ok, nothing more, nothing less. Comparing with other hotels of your branch, this one is outdated and you should consider some renovation work. Apart from that, I find outrageous to charge parking for the guests 10 CHF in such middle-of-nowhere location. That was not friendly gesture at all, and specially it was not indicated previously.

Dear Dragan Thank you for taking the time to share your feedback. Regarding the CHF 10.- parking fee we are sorry to hear that it has not been mentioned to you at the time you booked. We will inform the hotel management. Nevertheless we hope to welcome you back to our hotel very soon! Yours sincerely ibis budget hotel pratteln

good location to spend a night if you are travelling

Customer review rating 4.1/5

Paolo Couples - 09/09/2019 AccorHotels review

everything was ok

Dear PAOLO , We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fine hotel

Customer review rating 4.1/5

Randy Families - 02/09/2019 AccorHotels review

Hotel was nice, well situated near the highway. Perfect place for a night break before continuing our trip to Italy. Great service to have free public transport from the hotel to Basel Centre, after paying tourist tax. That made us enjoy the city of Basel as well. Fine rooms, enough space for two. Neat, clean, cousy.

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely ibis budget hotel pratteln

Budget label and accommodation but not budget price

Customer review rating 4.1/5

Rob Families - 26/08/2019 AccorHotels review

Good staff but high price for budget hotel

Dear ROBERT Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Yours sincerely ibis budget hotel pratteln team
Customer review rating 4.1/5

Anonymous Families - 23/07/2019 AccorHotels review

Quitly ok

Efficient

Customer review rating 4.1/5

Anonymous Families - 14/07/2019 AccorHotels review

X

Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely ibis budget hotel pratteln

A great place to stay

TripAdvisor rating 3.5/5

Sightseer663776 Business - 14/07/2019 TripAdvisor review

It was great staying in this hotel. I arrived late and they had food ready to buy. The room was comfortable in a cool environment. I will be back to continue my stay. However, be prepapred to pay for parking fee if you came with a car. Otherwise, I had a happy stay.

It is an ok place to stay at, I'm frequently visiting and now know the place.

Customer review rating 4.1/5

Anonymous Business - 12/07/2019 AccorHotels review

I think a hotel, budget or not, shall have coffee free for guests.

as expected

Customer review rating 4.1/5

Anonymous Business - 12/07/2019 AccorHotels review

often coming to this hotel, simple, efficient, close to my business area

Ibis à Pratteln

Customer review rating 4.1/5

Brian Solo - 21/06/2019 AccorHotels review

Welcoming staff. Hotel is in quite an industrial area, although there is a shopping centre within walking distance. Great stop when travelling by motorway (minutes from the main motorway leaving Basel to the south)

VERY AGREEABLE EXPERIENCE !

Customer review rating 4.1/5

Frequentbusinesstraveler Business - 17/06/2019 AccorHotels review

EASY BOOKING VIA APP AND ONLINE CHECK-IN. VERY FRIENDLY STAFF AND NICE GERMAN LADY IN ROLLCHAIR WITH WHOM I CHATTED. I WAS VERY SATISFIED WITH MY BOOKING. VERY CLEAN AND SPACIOUS ENOUGH FOR ME WHO TRAVELS FOR BUSINESS TRIPS VERY OFTEN. I ALSO APPRECIATED LOTS OF TOILET PAPER AND TOWELS! THE BED WAS VERY COMFORTABLE AND I WAS VERY HAPPY TO HAVE WORKING AIR CONDITIONING GIVEN IT THE WEATHER WAS HOT AND QUITE HUMID (WHICH I DON'T LIKE AT ALL). BUT WITH AIR CONDITIONING THE CLIMATE INSIDE THE ROOM WAS VERY AGREEABLE (COOLER AND DRIER). THERE WAS SOME ANNOYING NOISE FROM OTHER GUESTS WHO WERE QUITE LOUD IN THE EVENING BUT I ALWAYS TAKE EAR PLUGS AND A MASK WITH ME TO SLEEP SOUND. THEY EVENTUALLY RETIRED TO THEIR OWN ROOMS AND THINGS BECAME QUIET. I MUCH APPRECIATED THE IMMEDIATE AND SIMPLE CHECK-OUT PROCEDURE AND RECEIVING MY INVOICE/RECEIPT VIA E-MAIL.

It is an ok place to stay at, I'm frequently visiting and now know the place.

Customer review rating 4.1/5

Anonymous Business - 14/06/2019 AccorHotels review

Overall it is ok. What I dislike is that it is announced to have AC in the rooms. The ventilation is there but is not maintained in a proper way, no cooling at all. Also lacking some small things that makes a difference. There is a nob to hang your towel on - behind the shower door when opening. The small maths when exeting the showers has been removed. Good it is now possible to by some small micro dishes. Would be nice if there would be some simple garden furniture outside, there is a grass area where they could be placed.

Lackluster to say the least

Customer review rating 4.1/5

Anonymous Friends - 04/06/2019 AccorHotels review

The location was very convenient for us and the staff was welcoming. We were not very happy with the rooms or the quality of sleep though. The room itself is very small, the door handles on the toilet and shower door were missing leaving see-through gaps at very awkward positions for non-couple guests, the pillows were of very bad quality (extremely thin), and some other guests were shouting and singing on the hotel parking (which is in front of the lobby) until 4am without anyone from the hotel telling them to stop.

Dear ALEXIOS B., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely ibis budget hotel basel pratteln
Customer review rating 4.1/5

Anonymous Business - 22/05/2019 AccorHotels review

The credit card machine at the reception did not work.

Dear Mr D. Thank you for taking the time to tell us about your experience at the ibis budget Basel pratteln. We are sorry that your experience did not meet your expectations but the issue with the credit card machine was a misfortune that happened only on that day. Please allow us to express our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards ibis budget pratteln

Good value if you go alone

Customer review rating 4.1/5

Anonymous Solo - 12/05/2019 AccorHotels review

Ibis budget are good if you go alone

Dear Guest Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed your stay in our hotel and we hope to welcome you back very soon! With kind regards ibis budget hotel pratteln

Quiet location

Customer review rating 4.1/5

Salman B. Business - 13/04/2019 AccorHotels review

Good value for money. Rooms are a bit small, esp. if two in a room. But cannot really ask for more if the prices can be maintained! The e-key is very problematic and needed to be renewed a few times, even though it was not placed near credit cards, coins etc.

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