Hotel - ibis budget Basel Pratteln
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Basel Pratteln

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3.5/5 361 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wifi
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 95 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • WiFi in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.0/5 AccorHotels Rating Based on 1,106 reviews

Our guest reviews for ibis budget Basel Pratteln

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 361 reviews
AccorHotels certified review
Birgitta K. Solo - 02/04/2018
« The staff made all the difference! »

A basic hotel but with a great accessible room where the staff were the most friendly and helpful I have encountered in a long time. They made my stay a true pleasure! It may be worth carrying more supplies; the hotel ran out of bottled water (in the vending machine) and de caffeinated coffee half way through the weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BIRGITTA K., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Pratteln

AccorHotels certified review
Sujit S. Families - 29/03/2018
« Not too bad, but would have been much better with little care »

The location is a plus point. The bad experience are, # Bed shee was never changed & I had to request for it. # The overhead bed is wrongly designed and placed and both of us was badly injured thrice. # The lift was never in operation during our 4 days stay and we had to use the stairs up and down on the 2nd floor. Being senior citizens, this was never acceptable and hotel should be liable for our compensation for the injury and inconvenience.

AccorHotels certified review
Rob H. Couples - 10/02/2018
« Great overnight stop »

Perfect for an overnight stop over staff very helpful and pleasant and hotel very clean Shame about the cost for parking ! Which wast included when I booked !

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT H., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Pratteln

AccorHotels certified review
Jose Families - 31/01/2018
« positiva »

Estancia agradable, trato correcto.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA ISABEL S., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Pratteln

AccorHotels certified review
Philb386 Business - 15/01/2018
« Basic but clean and convenient »

Basic facilities but clean and effective. Receptionist very helpful but was on his own with a queue going out the door

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILLIP B., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Pratteln

AccorHotels certified review
Anonymous Couples - 11/01/2018
« alles Tip Top »

OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear KURT D., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Pratteln

AccorHotels certified review
Mark D. C. Families - 29/12/2017
« Neat and expected from IBIS budget, keep it simple = good. »

Clean hotel, breakfast OK. Parking garage under the building is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Richard P. Business - 25/12/2017
« Simple and Straightforward »

The Reception staff were very Friendly, the rum comfortable and adequate

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD P., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Team

AccorHotels certified review
Anonymous Families - 18/12/2017
« Ok value for money »

I expected a clean non-smoking room and that is what I got. It is obvious that the hotel is on the cheap end (materials, no doorhandles etc), but that is fine. Online check-in and check-out worked fine. Nothing to complain. Nice and quiet so sleeping well was not a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL S., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBIS BUDGET TEAM

AccorHotels certified review
Belka Friends - 09/12/2017
« All great. »

Nice rooms, all clean. Great personal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BELKISA, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
B. Business - 09/12/2017

Gut

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

AccorHotels certified review
Merijn R. Business - 28/11/2017
« Room smelt like cigarette smoke »

- The room was not really clean, had some stains on the bed, and the entire room smelled like old cigarette smoke. Not able to get that smell out by leaving the window open. Will not book in this budget hotel again. - There was no place to sit in the evening to get some work done. - Breakfast was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

AccorHotels certified review
Anonymous Couples - 27/11/2017
« Clean but small room »

Good in general. Breakfast was very on compared to its price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Karen Couples - 27/11/2017
« Small room, tiny breakfast room »

Did online check in, but key was not ready when i arrived. Room very small, not even tissues. Breakfast room crowded, items not stocked, had to wait for a long time to get croissants. Tables dirty. Receptionist stressed and unfriendly.If you know the hotel is full, you should have at least 2 people for the front desk/breakfast in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

AccorHotels certified review
Jamie Friends - 13/11/2017
« Rooms way too hot »

Convenient location for our needs, but the air conditioning (despite making quite a racket) did not seem to cool the room at all, despite us setting the temperature correctly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

AccorHotels certified review
Anonymous Friends - 28/10/2017
« Staff friendly, room was smelly »

The room had a kind of sewer smell in the air. I understand budget is more simple, but that was rather off-putting

AccorHotels certified review
Anonymous Solo - 10/10/2017
« Good stay »

Price worthy stay

AccorHotels certified review
Peter M. Couples - 11/09/2017
« It lived up to expectations, helpful friendly staff, clean room. »

Pleasant experience, was able to check in early, would recommend to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER M., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Michaela Solo - 06/09/2017

After a very stressful drive I was greeted by Sinda, she was extremely helpful and is a real asset to the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAELA V., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Maria Families - 01/09/2017
« Surprises »

It is not in Basel town, parking is not garanted, the booking call cost us (from a EEC country) >50€.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA C., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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