Hotel - ibis budget Basel Pratteln
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Basel Pratteln

3.5/5 377 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wifi
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 95 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • WIFI in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.0/5 AccorHotels Rating 1,309 reviews

Our guest reviews for ibis budget Basel Pratteln

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 377 reviews
Family - 15/10/2018 TripAdvisor review
« You don't even get what you paid for »

Pros:- Location is pretty good. Not too far away from Basel (~15 mins). A Coop & Shopping Center next to it so that you can buy food or supplies. Behind the Shopping Center such that there is almost no noise.Cons:- Paid parking: For a location so far away from the city, I have no idea why the parking is paid.- No heating: This was a huge disappointment. The AC blows cold air. No temperature dial.- Uncomfortable and dirty beds: stains on beds, cobwebs on the walls, dead insects hanging from the ceiling.

Our hotel has responded to the review
Our hotel has responded to the review

Good day, We thank you very much for taking the time to write to us after your stay at the ibis budget Basel Pratteln and deeply regretting that the services provided did not meet your expectations. We apologize for the inconvenience caused. The ibis budget will do everything in its power to provide you with the best possible service quality during your stay. Your opinion is therefore of greatest interest to us. Of course, we will take the necessary measures to bring the services of the hotel to the quality standard defined in our quality charter. Your comments help us to correct mistakes and give us the opportunity to regain your trust. We thank you very much for that. With kind regards Your ibis budget Basel Pratteln.

Eduard M. Business - 13/10/2018 AccorHotels certified review
« exactly what I needed »

Clean rooms with generous windows/ very good natural lighting, kind personnel, very good WiFi (fast and stable).

Irene B. Couples - 27/09/2018 AccorHotels certified review
« Satisfied our expectations - clean, good breakfast and dog friendly. »

As a couple travelling with a well-behaved dog, the hotel catered for our basic requirements for two nights stay - bed comfortable and parking handy. Just off the motorway And convenient for our arrival from the south.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRENE B., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBIS BUDGET PRATTELN

Beat R. W. Friends - 25/09/2018 AccorHotels certified review
« As expected. »

Ok, but the light in the toilet could not be fixed during our two night stay. Welcoming dogs is excellent and this is the only reason why we booked. However, your price is extortionate as the dog does not get anything for this like in most other hotels where the maximum charge is usually Fr 12.00.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beat W., We thank you very much for taking the time to write to us after your stay at the ibis budget Basel Pratteln and deeply regretting that the services provided did not meet your expectations. We apologize for the inconvenience caused. The ibis budget will do everything in its power to provide you with the best possible service quality during your stay. Your opinion is therefore of greatest interest to us. Of course, we will take the necessary measures to bring the services of the hotel to the quality standard defined in our quality charter. Your comments help us to correct mistakes and give us the opportunity to regain your trust. We thank you very much for that. Sincerely, IBIS BUDGET PRATTELN

Mark Families - 17/09/2018 AccorHotels certified review
« A good in between traveling stop. »

This is the 3rd time we stayed here. 2 times at winter, and this time in Summer. We found the room nr 311 quite warm. The A/C did not work. For one night we didn't care so much, but it didn't help having a good sleep. The thing that was good is the early breakfast. Convenient for traveling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARCUS D., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBIS BUDGET PRATTELN

Raymond L. Couples - 13/09/2018 AccorHotels certified review
« According to expectation »

According to expectation

Vikki D. Couples - 11/09/2018 AccorHotels certified review
« Cramped, shabby room in dodgy district »

Room was small, poor condition but very clean. Area a cause for concern as was very industrial and rough. Not many eating choices in area, shame nothing really available at hotel. Breakfast choice ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIKKI D., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Pratteln

Giordano Solo - 28/08/2018 AccorHotels certified review
« Near highways and train »

Very good location for using highways or trains. Good parking possibilites Kind staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GIORDANO B., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Pratteln

Nicholas Business - 22/08/2018 AccorHotels certified review
« Dissatisfied »

I was charged to use the hotel parking when I checked in but when I returned after dinner there were no free parking spaces left. I complained in the morning but could not be reimbursed as the card machine was not working!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS L., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Pratteln

Auer C. Solo - 13/08/2018 AccorHotels certified review
« Very basic - a bit grubby »

Efficient, but not very pleasant check-in. Shower room was smelly ... Towels could be changed. Overall impression: dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AUER C., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis budget Pratteln

Adrianm Business - 13/08/2018 AccorHotels certified review
« As expected - it is what it is. »

Small room, but clean and comfortable. For me, it is only suitable for a single overnight stay just not enough space for any longer. Staff were very helpful and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN M., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Pratteln

Ro Families - 30/07/2018 AccorHotels certified review
« Cheap and reasonable »

Clean hotel in an industrial area. Good price but we had to pay an extra of 20€ for our dog which is extreme. They should have mantioned the price on their website.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RONALD M., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, IBIS BUDGET PRATTELN

Jyo Couples - 20/07/2018 AccorHotels certified review
« Simple an easy, ok for one night pasing tru. »

Good service from staff, kleen room. Ok brakefest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JORN YNGVE O., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, IBIS BUDGET PRATTELN

Anonymous Families - 17/05/2018 AccorHotels certified review
« Overall ok, but... »

You get what you pay for, and this is fine. But there should be minimum standard to comply with. The room is way too small, and the toilet even worst, you almost don't fit, leave alone the door which does not close. But what is truly disappointing me is not the space itself (I often go to Ibis budget Bussigny, and rooms are bigger and better), is the general preception of not clean, ir rather to say, dirty. Last time I was there with my children, the shower badly smelled of urine when I opened the door. Nneedless to say, we did not have shower. With 88CHF you almost don't get anything else in Switzerland, but you certainly find better places in nearby Germany (Lörrach).

Our hotel has responded to the review
Our hotel has responded to the review

Dear GIANCARLO R., Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, IBIS BUDGET PRATTELN

Anonymous Couples - 13/05/2018 AccorHotels certified review

alles i.o.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THERESE B., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Pratteln

Birgitta K. Solo - 02/04/2018 AccorHotels certified review
« The staff made all the difference! »

A basic hotel but with a great accessible room where the staff were the most friendly and helpful I have encountered in a long time. They made my stay a true pleasure! It may be worth carrying more supplies; the hotel ran out of bottled water (in the vending machine) and de caffeinated coffee half way through the weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BIRGITTA K., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Pratteln

Sujit S. Families - 29/03/2018 AccorHotels certified review
« Not too bad, but would have been much better with little care »

The location is a plus point. The bad experience are, # Bed shee was never changed & I had to request for it. # The overhead bed is wrongly designed and placed and both of us was badly injured thrice. # The lift was never in operation during our 4 days stay and we had to use the stairs up and down on the 2nd floor. Being senior citizens, this was never acceptable and hotel should be liable for our compensation for the injury and inconvenience.

Rob H. Couples - 10/02/2018 AccorHotels certified review
« Great overnight stop »

Perfect for an overnight stop over staff very helpful and pleasant and hotel very clean Shame about the cost for parking ! Which wast included when I booked !

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT H., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Pratteln

Jose Families - 31/01/2018 AccorHotels certified review
« positiva »

Estancia agradable, trato correcto.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA ISABEL S., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Pratteln

Philb386 Business - 15/01/2018 AccorHotels certified review
« Basic but clean and convenient »

Basic facilities but clean and effective. Receptionist very helpful but was on his own with a queue going out the door

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILLIP B., We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis budget Pratteln

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