Hotel - ibis budget Brussels Airport
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Brussels Airport

3.0/5 1,319 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Paying (Paying)
    • Paying (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pets allowed
  • BRUSSELS AIRPORT

Catering

  • Breakfast
  • Snack & beverage machine
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Our rooms

Modern and functional, these are the Ibis budget Brussels Airport hotel rooms. Comfortable bedding, bathroom with separate toilet, flat-screen TV and free WiFi. Convenient bunk beds in our triple rooms.

  • 187 rooms
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.9/5 AccorHotels Rating 4,238 reviews

Our guest reviews for ibis budget Brussels Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.0/5 TripAdvisor Rating 1,319 reviews
Anonymous Solo - 14/01/2019 AccorHotels certified review
« Bad hotel »

The hotel is not well maintained, I had to ask 2 times to change the room. First for cleanliness, second time heating wasn’t working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mrs A., Thank you for taking the time to tell us about your experience at the ibis budget Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Krzysiek Friends - 13/01/2019 AccorHotels certified review
« Just what I expected! »

All up to standard!

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr T., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Marc D. B. Couples - 09/01/2019 AccorHotels certified review
« One thing is missing,a USB conexion. »

Everything was o.k. Good bed,good breakfast. Friendly personeel. Like always.

Our hotel has responded to the review
Our hotel has responded to the review

Geachte meneer De B., Wij stellen uw opmerkingen over uw verblijf in ibis budget Brussels Airport erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Nick Couples - 02/01/2019 AccorHotels certified review
« Rude staff, room not cleaned. »

Man on reception during check in was rude and unhelpful. When asked the best way to get into brussels no help was offered but palmed off being told to look on the internet even though there was no queue. Later asked someone different for an extra pillows but these apparently could not be produced - this has never been a problem in any other hotel. Room was not cleaned the following days and had to wait in reception for ten minutes while the staff member seemed to make an unrelated call to the queue before giving up and reusing the wet towels from the previous night. Would not stay here again, appreciate this is a budget hotel, but an extra pillow, clean towels and even decent service should still be present.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr S., Thank you for taking the time to tell us about your experience at the ibis budget Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Anonymous Solo - 02/01/2019 AccorHotels certified review
« Ok, nothing special »

Good shuttle service, shame that it isn't 24/7. Apart from that, only very basic facilities and weird room features. Expensive vending machines

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr A., Thank you for taking the time to tell us about your experience at the ibis budget Brussels Airport. I am sorry that your experience did not meet your expectations. Your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Anonymous Families - 30/12/2018 AccorHotels certified review
« Good for a few hours of sleep before catching a plane »

The beds are not super comfortable but for the price it is good enough if you just want to spend a few hours in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Anonymous Families - 26/12/2018 AccorHotels certified review
« Could have been a little better »

In the 3-person room, only 2 towels were left throughout the stay. One of the nights, there were no bath towels available at the front desk, so the reception staff gave us two little floor towels instead. Furthermore, the bunk bed (for the third person) was never made throughout the whole stay.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur M., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous allons parler avec les femmes des chambres pour voir qu'est ce que c'est passe avec le troisième lit pour essayer de éviter ça dans le futur. Nous sommes heureux que vous avez apprécier que nos collègues ont proposer une solutions pour le chocolat chaude Nous espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Mikel Solo - 26/12/2018 AccorHotels certified review
« A nightmare »

Dirty room, unhelpfull recepcionists,

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr B., Thank you for taking the time to tell us about your experience at the ibis budget Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

D. J. Solo - 21/12/2018 AccorHotels certified review
« X »

As expected for a budget hotel I didn’t not. Find the shuttler bus at the airport but there are no services after !+/- 10am up to later in the afternoon

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr D., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. It is always a pleasure to receive a positive rating. Concerning the shuttle, we indeed have a shuttle as from 4am till 10.15am and then from 6.15pm till 11.35 pm Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

D. G. Business - 19/12/2018 AccorHotels certified review
« The values for money is good. Breakfast is excellent for 7.5 Euro »

Items to be improved: 1. Central Air conditioning is inadequate in cold days. Supplemental Electrical Heaters have insufficient capacity to make up for the inadequate air conditioning 2. There are no chairs. There are just two stools (in light green colour), but because they do not have a back the stools are bad for sitting on them. Plastic chairs with a back would cost roughly the same and would be much better. 3. In a previous visit in November 2017, my 5th floor room was cold. Even with the electrical heater at the maximum, the room was still cold.

Viviane Families - 18/12/2018 AccorHotels certified review
« convenient »

Convenient for overnight close to airport. Bed, shower, shuttle. Value for the money.

Pedro M. Couples - 17/12/2018 AccorHotels certified review
« Very nice Ibis »

Great rooms, though near the airport, the very quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr M., We appreciate your score in relation to your stay at ibis budget Brussels Airport. It is always a pleasure to receive a positive score. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Nigel Business - 17/12/2018 AccorHotels certified review
« Rest stop on long trip »

I had limited time for a rest on a long journey and other conditions made this even shorter but it was reasonably easy to find the hotel, check-in was smooth and the room was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr S., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

T Couples - 14/12/2018 AccorHotels certified review
« good »

good stay. ideal as an overnight stay near the airport if you have an early flight

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Madrelex Business - 11/12/2018 AccorHotels certified review
« Rooms are ok, miss restaurant near the hotel »

c

Met Business - 11/12/2018 AccorHotels certified review
« Efdective too bad there's no bus parking »

Good, busy breakfast buffet but clean and comfortable stay.

Business - 09/12/2018 TripAdvisor review
« Comfortable, affordable and convenient »

Close to airport, good connections to Brussels through the airport, comfortable, quiet, functional, simple, easy to reserve, price with affordable range, shuttle on time during the four times I have used it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr Alfredo We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Gus H. Business - 08/12/2018 AccorHotels certified review
« Comfortable, quiet and affordable »

Easy to reserve, quick check-in, cozy room, quiet stay, affordable, bus on time to and from hotel, smooth check-out and simple access to city via airport.

L W. Solo - 07/12/2018 AccorHotels certified review
« Good for Short Stay »

Good experience. Thankful for the free shuttle to airport. Unfortunately I arrived in the early afternoon when the shuttle was not running. Location was good, convenient to airport, and bus & train to Brussels or elsewhere. Room was suitable for my one night before my flight.

Anonymous Business - 04/12/2018 AccorHotels certified review
« Kinda Ryan Air »

Mainly clean, WiFi was a mess (not able to stream a movie w/o having to buffer - even though I purchased the option for ~10€). Breakfast was very un-inspired - ok, but not worth the money. Front-Desk staff was friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr K., Thank you for taking the time to tell us about your experience at the ibis budget Brussels Airport. I am sorry that your experience did not meet your expectations. Your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

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