Hotel - Sofitel Agadir Thalassa Sea & Spa
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Sofitel Hotel

Sofitel Agadir Thalassa Sea & Spa Hotel

Baie des Palmiers  Cité Founty P5  Secteur touristique 
80010  AGADIR
MOROCCO

1,370 reviews
TripAdvisor Rating Based on 1,370 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air Conditioning
  • AGADIR AL MASSIRA
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis (Paying)
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Bicycle hire facilities

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Dark, muted tones combined with elegant materials give you a feeling of privacy and serenity in the heart of Amazigh capital.All rooms and suites have a furnished terrace or a balcony with a choice of views over the swimming pool, dunes or sea, each with soft, natural light.

  • 173 rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,562 reviews

Our guest reviews for Sofitel Agadir Thalassa Sea & Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,370 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ghizlane Couples - 14/09/2017

One of the best hotel in morocco .all staff are helpful .good welcome. They will assist you very quick without hesitate and I won't thanks the supervisor of room service who help us during the sickness of my husband

AccorHotels certified review
Genny Couples - 05/09/2017

My stay at this hotel was a second to none experience, from the reception staff, to room service and even down to the pool area staff, each member of staff treated both my partner and I with exceptional service and built a quick and personal rapport which aided them to cater to all our needs. Abdellatif was the supervisor on duty upon our arrival and he went above and beyond to meet the needs of our stay, so much so, that we will be returning not only to Agadir, but Sofitel Thalassa Sea & Spa, for the way he catered to us.

AccorHotels certified review
Lombaert Couples - 03/09/2017
« impecable »

tres classe

AccorHotels certified review
Happy G. Couples - 03/09/2017
« Everything perfect »

Very nice stay in Hotel, extremely friendly and helpful staff, both in Hotel and in Spa

AccorHotels certified review
Adnan Families - 11/08/2017
« Ok »

Hotel was nice Staff great House keeping was not upto the standard and room cleaness was not good also there was a lot of insects

AccorHotels certified review
Imane B. Families - 09/08/2017
« Disapointment in Sofitel Brand »

Very poor standards for the Sofitel brand. from the start, the experience was very bad. it has began with the reservation, because of a technical problem in Accor application and website, I couldn't book the second room. So I contacted Sofitel Agadir to make the reservation of the second room. I made the call at 07pm, 2 days before my check in date, the lady (bouchra) on the phone informed me that the reservation team has already left , however, she didn't suggest to connect me to the customer service to take note of my complaints. I had to ask for it. When I was connected to the customer agent (Ghizlane) she took note of my complaint and promised the reservation team will contact in the next problem. In the next morning nobody called. I had to call in the afternoon, I called at least 4 times from 0150pm to 03pm until I was connected to the reservation team because they were in lunch break that was supposed to finish at 02 pm but it did finish at 03pm. the guy (didn't get his name but had a marrakshi accent) who took the call was very provocative in his tone. I was very frustrated and stressed ans was expecting some understanding. His manner and tone were very rude. I didn't have other options so I had to continue the reservation of the second room through him. it was done. when we arrived to the hotel, I shared my complaint with the check in staff (Majdouline), she said she will inform a manager but sh didn't. we waited for so long for the room, like around 45 min which I think it is a very long check in time. finally we got 2 rooms with one room in the middle even though I was asking for 2 communicative rooms. when I entered the hotel, I was actually very disappointed with the decoration and the black color all over the place. it was quite depressive. but this is a different subject, because when I went to the room, I was the big surprise, you open the room door, you find a wall in you face. No bathroom, just a shower cabin. no privacy what so ever. in my case, in the second room, it was shared between my nanny and my cousin, one had to leave the room until the other finish her shower!!!! the bed was queen size, however, for in my booking it says king size. electrical plugs broken and pulled out of the wall which is very dangerous and I had my 3 years old son with me. very very cheap furniture for 5 star hotel. there is no desk where to put our laptops....I think I need 10 pages to describe how disappointing to see Sofitel brand associated with such a hotel... when I saw all of this, I decided to leave the hotel the next morning. so I went down to the reception and asked to speak to a manager. Ghizlane met me and promised me she will make the duty manager talk to me when she arrives. I met with the duty manager (Khadija) who was very professional and very helpful. she showed understanding and offered me a free upgrade for one room and put my family in the room next to me. the view was stunning and we started enjoying out stay. the hotel has a perfect location, amazing views, beautiful swimming pool, I loved the direct access to the beach, but the building design was very weird, the furniture very cheap for 1 5 star hotel, cleaning was very poor (the cups were cleaned by the housekeeping person in our room and not replaced). we could see the poor management and poor training of the staff. I still would like to thank the beautiful people they made my stay like Ghizlane, Khadija, Mariam (housekeeper), the minibar guy (forgot his name). by the way the pool staff are amazing. I know my complaint is very long, but when I book Sofitel I expect some level of standards that I didn't see in Sofitel Thalassa Agadir. I hope my feedback can be of some use. Thanks regards

AccorHotels certified review
Raman A. Couples - 08/08/2017
« Everything excellent except slow service most of the time. »

Great place to Relax. Great staff espically Ghizlenie wow what a hospitality . Very beautiful room . Only didn't like the quantity of the drinks the service was very slow at the lounges. . Very good breakfast and great service at the breakfast.

AccorHotels certified review
Dhafer A. Solo - 06/08/2017
« Exceptional »

It was amazing stay in Sofitel Amazing place and very helpful and friendly staff

AccorHotels certified review
Anonymous Couples - 06/08/2017
« Ms »

Very good except the food by the beach . The concierge Mohammed is really helpful and very good .

AccorHotels certified review
Cristian L. Couples - 25/07/2017
« relax in a nice hotel »

Over all my stay was well The staff was really nice the concierge is in the deaf I believe his name was Mohammed remember my name any time I would cross paths In the morning buffet the cooked were super nice or gentleman would make me a special smoothie every time you see me and my wife

AccorHotels certified review
Alberto C. Families - 16/07/2017
« GETTING A OLD FEELING ON THE HOTEL »

As always services has been very good. Just have the feeling the hotel needs a "tune up". Front desk and room team excellent service. Pools team really needs to be more attentive top customer needs not just tips.

AccorHotels certified review
Kam Friends - 16/07/2017
« Excellent »

Very pleasant and beautiful stay, only downfall had to wait over two hours before we got our rooms

AccorHotels certified review
Mirzet Couples - 13/07/2017
« 5 star experience »

This paradise of relaxation is a must destination in Morocco. One thing that stands out is the exceptional staff and the beauty of the beach and pool.

AccorHotels certified review
W. Couples - 09/07/2017
« Amazing »

Friendly staff

AccorHotels certified review
Mado Families - 27/06/2017
« EXCELLENT »

very helpfull personel

AccorHotels certified review
Henri Business - 15/05/2017
« Mr »

Very nice. The service, staffs, everything was fantastic. Delicious recipes in the restaurant, nice view to the beach from our room, friendly staffs..... i couldn't wish for more. Thanks. Keep up the good work☺☺✌✌

AccorHotels certified review
Iso B. Couples - 12/05/2017
« Very nice place great sevice »

Very nice hotel and the service are just great , food in great quality , in very luxury hotels, the rooms pretty dark

TripAdvisor review
N488IXalexanderp Couples - 19/04/2017
« Nice spot, dark rooms, good food, poor service »

Great Location, nice pool area, direct access to beach. Rooms are too small. Bathrooms in the middle of the rooms are not well thought out. All of the interior is too dark. Service is bad, except for the pool area. Food is mostly good, excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, I am sorry to learn that your stay did not meet your expectations. All your requests are very imporant for us, in order to enhance our service continuously. I will meet all the concerned managers. Indeed, our private beach is splendid ; i hope you could enjoy it. Best regards, Aladin SALEH General Manager Sofitel Agadir

TripAdvisor review
Couples - 17/04/2017
« amazing stay : 10/10 and beyond »

Excellent location, excellent hotel, excellent reception, excellent staff (with special thanks to Moustapha), excellent dining, excellent pool and sun area, excellent live music by Kevin and Sandra... they are wonderfull, every night !... This vacation was heaven on earth : SJOEKRAN !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phillipe, What a pleasure to read your beautiful comment about your experience at Sofitel Thalassa Sea & Spa. I am so glad to know that your stay was excellent on all levels ! I will thank all the ambassadors for making your moment unforgettable ! Sincerely, Aladin SALEH General Manager Sofitel Agadir

AccorHotels certified review
Anonymous Couples - 16/04/2017

Dear, I have described in detail our experience in the guest book (14/04 - Martine and Philippe). Excellent stay, excellent food, excellent staff, excellent facilities,... no one remark or suggestion... we had a splendid stay, and specially would like to thank Moustapha and also the musicians Ken and ??? They did all three give us an outperforming stay ! Thanks ! Sjoekran !

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