Hotel - Sofitel Agadir Thalassa sea & spa
Sofitel Hotel Sofitel Hotel

Sofitel Agadir Thalassa sea & spa Hotel

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4.5/5 1,495 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AGADIR AL MASSIRA
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis (Paying)
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Bicycle hire facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Dark, muted tones combined with elegant materials give you a feeling of privacy and serenity in the heart of Amazigh capital.All rooms and suites have a furnished terrace or a balcony with a choice of views over the swimming pool, dunes or sea, each with soft, natural light.

  • 173 rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,780 reviews

Our guest reviews for Sofitel Agadir Thalassa sea & spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,495 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Me N. B. S. Couples - 18/02/2018
« Mr noureddine b s. it »

It very nice staying at Sofitel we Hade a great experience the stafe the wher very frandley fatima in reception & zakaria the porter the professional and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noureddine. We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially Fatima And Zakaria, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlane Elkabous Guest Relation

AccorHotels certified review
Claire H. Couples - 07/02/2018
« Lovely »

Excellent. Friendly staff. Very relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ghizlane Elkabous Guest Relation

AccorHotels certified review
Anonymous Couples - 05/02/2018
« we had a very relaxing stay »

our experience was very good. we enjoyed the check in process. seemed unique and top notch. we enjoyed the room and the pool area very much. the ambiance of the hotel cool and elegant. the gym needs more equipment and the service at breakfast could be a little better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart Reinhard, We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our Services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlane Elkabous Guest Relation

AccorHotels certified review
Mr E. A. Couples - 29/01/2018
« Mr Eric A. »

All Of The Desk Staff Were Absolutley Fantastic Especially All The Ladys Who Came To My Room & Made Me Feel Extra Special So I Thank Them All From The Heart Of My Soul There Had Beautiful People Skills & Great Comunacation Skills Unfortunately I Lost The Piece Of Paper With All There Name’s On& I Thank Them So Much For All The Effort There Put In For My 50th Birthday. xxx

AccorHotels certified review
Stephen W. Solo - 29/01/2018
« The location is superb - but that's as nothing compared to the care of the staff. It was like moving into a sumptuous, indulgent new home! »

Very little to add to what I've said: the food was brilliant too - loved every part of it.

AccorHotels certified review
J. K. Couples - 28/01/2018
« Very pleased with our stay »

We were made to feel very welcome when we arrived. The staff we very helpful, especially Hisham at reception. At the pool, the staff were Happy and friendly, Amine helped us and was extremely attentive to our needs.

AccorHotels certified review
Mats Couples - 21/01/2018
« Perfect hotel resort for relaxation »

From airport pickup to airport drop off Sofitel delivers an almost perfect relaxing holiday. The staff is among the friendliest we have ever come across and they went out of their way to make our stay unforgettable. the hotel itself is very nicely made, with a beautiful pool area, nice restaurants, and bars as well as a nice reception area. The room was spacious for two people and the balcony had a nice view of the sand and ocean next to the hotel. The hotel's location at the end of the beach can make for a long walk to most places, but it is very peaceful and quiet. The hotel's design protects the pool area from the wind. On the negative side, the 'king size bed' was, in fact, two single beds put together with a thin mattress on top. The beds did slide from on-another during each night which was bothersome. The design of the room was also questionable as the shower and bathroom were in the middle of the room with no protection for example from staff walking past to serve room service or to service the room. The room service menu was very limited, there was no pen in the room and the minibar did not have a price list and was rarely stocked, as were the amenities in the bathroom and things like tea. We also experienced some glitches in the service: we called twice one day to get an iron but it never arrived, we waited twenty minutes for towels at the pool and had to approach them and wait for another 15 before they came, at breakfast one day there was no orange juice and they ran out of strawberry jam. Be also aware that the spa is extra. All in all, however, this was a nice stay in a nice hotel with friendly and service minded staff. The hotel provided for a perfect relaxing holiday in the winter sun.

AccorHotels certified review
Anonymous Couples - 12/01/2018
« Relaxing stay »

Friendly And welcoming staff. Amazing reception team. Rooms are clean And quality cuisine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Torjalei Ahmad, We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our Reception & Cuisine team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizalne El kabous Guest Relation

AccorHotels certified review
Heba F. Business - 23/12/2017

it was nice

AccorHotels certified review
Galeboe H. Business - 18/12/2017
« Stellar experience at Sofitel Agadir Thalasa »

I had the most wonderful time so far in during my stay in a hotel. The three days I spent at Sofitel were just amazing. The quality of their rooms is really great. The variety of food was so excellent. The conference rooms also were fully equipped. What I was so happy about was that as an English speaking person, the translation equipment were available. I could listen to the English translation which was a value added to my experience.

AccorHotels certified review
Paul K. Couples - 12/12/2017
« Pleasantly Surprised »

We had initially booked into another property in Agadir. After having spent a night there we made the move over to the Sofitel Thalassa and we were very glad we did. The reception we received was pleasant and welcoming. The property, although showing some signs of wear, was a most pleasant reprieve. The room, shower, balcony and bed all to our glowing satisfaction. The design and location both relaxing and inviting. The highlight for us was definitely the staff. Top of mind was the waiter Yacim (sp?) who was polite, attentive, interested and genuine. He singlehandedly made us fans of Moroccan wine and food. Thank you. Jihann (sp?) the food service manageress who is elegant, entertaining and demonstrates quiet capability. Thank you. And finally Ottman (sp?) the Food & Beverage Manager who took a particular interest in our comfort; in each of our food and wine experiences and our stay. He went above and beyond in helping us with directions to our next destination and even arranged Ahmed to drive or escort us out of the city to the AutoRoute. Thank you. All in all a very enjoyable stay at a very nice property with exceptional employees. Thank you! You made our trip to Morocco memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marnie B., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlane Elkabous Guest Relation .

AccorHotels certified review
Mayeen A. Couples - 06/12/2017
« I am happy with what I have experienced during my stay. »

1. View was good sitting in the balcony while sun was setting at the shore of Atlantic !! 2 the size of the room was too optimized 3 the bathing area is OK, but the shower holder is kept at an height - I couldn't figure out the sense in it. 4 Toilet is OK - but the water faucet has a velocity which can knock off the person who is using it.!!! 5 Front Desk people are outstanding - Ms Bouchra and Ghizlame are one of reasons i felt good 6 Breakfast arrangements are very good - a little improvement can be made in providing a little more collection of fruits like water melon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mayeen Ahsan, Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa sea & spa. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are pleased to know that Ms Bouchra and myself Ghizlane were one of reasons you felt good as honeymooners .about your proposition of providing more collection of fruits it will be immediatly shared with our F&B team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. My Salutations to your beautiful Wife. Sincerely, Ghizlane Elkabous Guest Relation.

AccorHotels certified review
Oyinkansola D. Couples - 03/12/2017
« First Time In Morocco, couldn't have picked a better place to stay »

The hotel was fantastic, the staff especially Mohammed at the concierge desk, the room I got was absolutely beautiful with a view of the mountain and the terrace leads directly to the beach

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D. We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially Mohammed our concierge as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine El Kabous Chargée de relations clientèle Guest Relation agent T. +21… 924 Sofitel Thalassa Sea And Spa Agadir Baie des palmiers, BP 226 - Cité Founty P4 Commune de Bensergao, 80007 Agadir www.sofitel.com| www.accorhotels.com

AccorHotels certified review
Mr N. Couples - 27/11/2017
« Mr N. »

Very good. Polite staff and nice hotel. Also good worker from the pool area called Mourad. Hard working and always Busy

Our hotel has responded to the review
Our hotel has responded to the review

Dear DARREN NEVEY, We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially Mourad as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine El Kabous Chargée de relations clientèle Guest Relation agent T. +21… 924 Sofitel Thalassa Sea And Spa Agadir Baie des palmiers, BP 226 - Cité Founty P4 Commune de Bensergao, 80007 Agadir www.sofitel.com| www.accorhotels.com

AccorHotels certified review
Mme A. Couples - 21/11/2017

Excellent

TripAdvisor review
Couples - 19/11/2017
« nice...but not a 5-star hotel...not SOFITEL standard »

The hotel is perfect situated..with direct access to the sandy beach Very helpfull staff at the pool and on the beach rooms, walls, furnitures, carpets, linens need to be renovated urgently!!....this is why it is not 5 star and not SOFITEL standard. Yes of course its a beach hotel and water, salt and wind can ruin much in a short time...but this must be known and respected by a hotel chain like SOFITEL Also the breakfast service is much unorganized..not SOFITEL standard they took our plates (which we still used) away 3 times, but left all the dirty glasses, cups, plates and trash on the table Also the hotelbar service during the day is like nothing..sorry All in all a nice beach hotel...but the design needs to be redone..to bring the style back again We are fans of SOFITEL...we stay fans and will book SOFITEL again...but not in Agadir

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, I would like to thank your for your transparency which will help us. I am sorry about your disappointment, and sad because we could not make you happy during your stay. We really care about our guest's comments , it is the most important for us. As you wrote, the Sofitel Agadir Thalassa Sea & Spa is situated on the beach, so it is wet, and can causes damages on the hotel, even if it a recent hotel. We would like to inform you that we are renovating our rooms and areas of the hotel since 1month. I really hope that you could see the result one day... I invite you to contact me at ay time if you would like to book again with us. You will be more than welcome here. Here is my contact : H5707-MK@sofitel.com Kind regards, Mustapha Maher

AccorHotels certified review
Judith Couples - 18/11/2017
« all that glitters isnt gold. »

Booked hotel as wanted some luxury and a hotel that had a spa. The one great thing was that then staff were lovely. On the whole we were disappointed. We found the hotel to lack some of the 5 * qualities. We stayed in a junior suite that was open plan apart from the toilet. The room was cleaned daily. Towels were changed daily and generally in the morning. I assume however that the hotel had in sufficient towels to service the hotel as replace towels were not brought back until late in the afternoon. Although the hotel is a fairly new build, it is not in pristine condition, there were broken tiles on the paths, some paths were in a stepping stone style which were to have grass between the tiles, this was mud in some places. There were lots of missing mosaic tiles in the main pool and the pool coud only be accessed by metal ladders rather than steps. If you used the wonderful seating area on the decking on the beach, one had to go to the Atlantic restaurant for service. The food in the hotel was expensive and mediocre. The buffet sounds like a food idea but as some dishes are cooked whilst you wait it meant that we weren’t able to coordinate our meal so we either ate alone or one of us had cold food. On the Saturday, we had the buffet in the Atlantic restaurant at lunch after being told a la cart unavailable, only to find other guest were then allowed the a la carte. At this buffet we found the Fish was not fresh or edible. On complaining the head chef disagreed with my husband who had 12 years of restaurant experience and informed him that he had 25 years and knew better. At the time we had to pay the full cost of the meal 800 MAD although we did get a refund of 350MAD after complaining on check out. . The most disappointing thing we found though was a cost of 200 MAD per day each to use spa, indoor pool and Hamam. We did not expect to find both heated pools and hamam within this complex. The cost was not detailed in any Hotel brief we read.

AccorHotels certified review
Agu L. Couples - 10/11/2017
« The hotel needs renovation »

More or less satisfied. Friendly service. Three times problem with safe. Spider nets in the corners of sealing. Lamp on the terrace did not work.

AccorHotels certified review
Said Families - 28/10/2017

Everything was great It was really a 10 star eksperience

AccorHotels certified review
Fabiha(ayaanas M. Families - 15/10/2017
« Mrs »

This was an amaZing hotel to stay at with my little family. The staff were extremely amazing. Especially ghizlaine , bochura who gave us all the help we needed and listened to us, and an indian muslim woman who was a chef there (dont know her name) who provided us with milk for our daughter when we asked, as she refuse to eat food. I LOved this and i will plan to come back here again! Definitely recommend for everyone to visit this hotel best service and beautiful hotel ever!

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