Sofitel Agadir Thalassa sea & spa Hotel 5 stars

TripAdvisor rating 4.5/5 2,249 reviews
Sofitel Agadir Thalassa sea & spa
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Hotel extras

  • Advantage 1

  • Advantage 2

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Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • AGADIR AL MASSIRAPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers
Cité Founty P5
Secteur touristique
80010
agadir
morocco

Tel: +212528388000

Fax: (+212)5/28388001

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AGADIR AL MASSIRA At 25km / 15.53 miles - Shuttle paying

GPS :30.3927, -9.597191

Our accommodations

Dark, muted tones combined with elegant materials give you a feeling of privacy and serenity in the heart of Amazigh capital. All rooms and suites have a furnished terrace or a balcony with a choice of views over the swimming pool, dunes or sea, each with soft, natural light.

SUPERIOR ROOM, 1 King Size Bed, views of the pool and ocean

  • Max. number of persons: 2
  • Area: From 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds, pool view.

  • Max. number of persons: 2
  • Area: From 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, garden view.

  • Max. number of persons: 3
  • Area: From 35
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds, GARDEN VIEW.

  • Max. number of persons: 2
  • Area: From 35
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, side view of the ocean.

  • Max. number of persons: 3
  • Area: From 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds, side view of the ocean

  • Max. number of persons: 2
  • Area: From 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Mini Bar

LUXURY ROOM, 1 Queen Size Bed, ocean view

  • Max. number of persons: 3
  • Area: From 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, views of the pool and ocean.

  • Max. number of persons: 4
  • Area: From 50
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Mini Bar

PRESTIGE SUITE, 1 King Size Bed, side view of the ocean.

  • Max. number of persons: 4
  • Area: From 75
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Mini Bar

PRESTIGE SUITE,1 King Size Bed, front view of the ocean.

  • Max. number of persons: 4
  • Area: From 75
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Mini Bar

OPERA SUITE, 1 King Size Bed, private pool, garden view.

  • Max. number of persons: 4
  • Area: From 110
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Mini Bar

Our restaurants and bars

LE PALAIS DU JARDIN

Type of cuisine: Gourmet

Experience healthy fine-dining in Agadir in this sleek, floral-scented restaurant, where the head chef reinterprets French cuisine with a Moroccan twist. Fresh herbs and spices add flavor and nutrition to the best local, seasonal ingredients.

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE MARKET

Type of cuisine: International

A Moroccan ambiance fills this casual Agadir restaurant, where you lounge on sofas, perch on bar stools or relax on the terrace. Breakfast buffets feature seasonal fruits; at dinner, watch chefs conjure up market-fresh Moroccan cuisine in a show kitchen.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE RESTAURANT

Type of cuisine: Mediterranean

Share the magic of food prepared with products straight from the sea. The perfect way to cool off before heading off to relax in the sun.

Lunch

12:30 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

So Beach Lounge

Photo non contractuelle / Strictly non binding

AMANE BAR

Photo non contractuelle / Strictly non binding

Try smoothies made with fresh fruit or tasty vegetables on the terrace overlooking the ocean. At nightfall, our trendy bar offers house cocktails in an ambiance brought to life by jazz and lounge music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE BAR

Photo non contractuelle / Strictly non binding

Share good times over a drink while relaxing in the sun. Take in the tranquil yet stylish surroundings with ocean views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 90

  • Maximum capacity: 500 people

Find out more

Our guest reviews for
Sofitel Agadir Thalassa sea & spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,452 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,249 reviews

Short business stay

TripAdvisor rating 4.5/5

176aureo Business - 12/10/2019 TripAdvisor review

Service is as expected in the price range. Excellent. Rooms a bit small but fully equipped, luxurious, clean. Staff is always at your service. Buffet and a la carte restaurant are top range. Will remain my go to when in Agadir

Dear Guest, Thank you for taking the time to share your feedback following your recent visit to the Sofitel Agadir Thalassa Sea & Spa. We are thrilled to read that overall, you had an excellent experience with us and appreciated the service provided by our team. We look forward to welcoming you back soon. Sincerely, Guest Experience Manager

Amazing hotel, best I’ve ever stayed in

Customer review rating 4.6/5

Dylan E. Couples - 27/09/2019 AccorHotels review

The staff are so attentive and nothing is ever too much trouble. The interior is so amazing and cool, the rooms are perfect and our air con did not work so we were upgraded for free. The pool is beautiful and the gardens are constantly kept under good maintenance. I loved this hotel so much!

Dear Dylan E., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanane RAZAMA Quality Director

Excellent staff and Accommodation

Customer review rating 4.6/5

Lisa B. Couples - 19/09/2019 AccorHotels review

I would like to thank Mustapha, Reda, Redwam for excellent attention and first class service by the pool. Banditr trainee customer services representative went out of his way to be helpful. Meryen, Majid and Chahin (Atlantic Beach) excellent service. Houccien (tea man) such a lovely friendly helpful person. Not forgetting Fatima (manager) very welcoming and attentive. I would highly recommend your hotel and staff to all. It was our first time to Morocco and was such a wonderful stay with the weather, food, location and wonderful friendly staff. I have travelled vastly and was pleasantly impressed with the hotel, location and cleanliness. I would suggest though more entertainment in the evening ... and possibly a small shop to buy snacks etc. Once again many thanks to all. Lisa B.

Dear Mrs B., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed Aqqa Directeur Général

nice disign of hotel, beautiful exibition of art - paintings and sculptures of funny dogs

Customer review rating 4.6/5

Peteris A. Couples - 18/09/2019 AccorHotels review

Just one moment - hotel needs renovation in rooms (furniture) and pool area (sunbeds)

Dear Peteris A., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Aqqa Directeur Général

Nice hotel

Customer review rating 4.6/5

Cm Families - 15/09/2019 AccorHotels review

A comfortable stay. Nice hotel with friendly front of house staff.

Dear Mr Merrlett, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammed Aqqa Directeur Général

Amazing Luxury Hotel

Customer review rating 4.6/5

Zanson P. Couples - 15/09/2019 AccorHotels review

It was probably one of the best Sofitel hotels we have stayed at. Couldn’t fault the hotel except two little things, I find it strange you are not allowed to bring food from outside. Not even drinks or snacks. So we are expected to get this from room service which is so expensive. Also during breakfast, on many different occasions we had to ask waiters 2/3 times for coffee or juice. Usually by the time they bought it we done with breakfast.The buffet for dinner itself at £80 for two people is over priced. Besides this our stay was amazing. We had a lovely private dinner for our anniversary on the last day which was beautiful. All staff are so friendly and greet you whenever they see you. The atmosphere is calm and chilled throughout the hotel. Couldn’t get enough of the pool area. Overall a stunning hotel. Couldn’t recommend it enough

Dear Mr P., Thank you for the great and constructive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammed Aqqa Directeur Général

Very good

Customer review rating 4.6/5

Tim L. Business - 08/09/2019 AccorHotels review

Very pleasant upgraded room. Excellent service throughout. Facilities and standard good throughout.

Dear Timothy L., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Aqqa Directeur Général

Mr

Customer review rating 4.6/5

Saleh A. Families - 08/09/2019 AccorHotels review

the hotel was amazing and the staff were extremely friendly. many thanks for your hospitality.

Dear Mr Al omeri, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammed Aqqa Directeur Général

Perfect luxury holiday

Customer review rating 4.6/5

Charlotte Couples - 31/07/2019 AccorHotels review

The most relaxing holiday I’ve had; the staff can’t do enough for you and its peaceful location right on the beachfront offers lots to do. The hotel itself is beautiful and the food in the dining restaurant is delicious. The only thing I’d say is that there aren’t really any restaurants in the area as it’s so far down the coast so the choice is small.

Dear Mrs Clark, Thank you for taking the time to share your recent experience at the Sofitel Agadir Thalassa Sea & SPA. concerning your reamrques , i think you just had to ask our concierge, he would be helpful. Many thanks againe for tese beautiful words , and see you soon. Sincerely, Guest relation Manager Ghizlaine El Kabous

Extremely satisfied

Customer review rating 4.6/5

Mohamed S. Families - 21/07/2019 AccorHotels review

It was enjoyable. The staff were great.

Dear mohamed S., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, El Kabous Ghizlaine Guest Relations Manager

Experience not what we are used to at Sofitel

Customer review rating 4.6/5

Nida Z. Families - 29/06/2019 AccorHotels review

It was enjoyable until the last night which was a nightmare and took away from our otherwise good stay. My two year old spilled tiny beads all over the floor which van be very dangerous if you slip in it. Also, the shower had broken soap on the floor which my daughter was slipping on, so I called housekeeping around 6 pm or so to take care of both issues. When I got back to my room around 11:30pm after visiting the marina, the floor wasn’t cleaned nor was the shower touched. Both a safety hazard. Both whet I called and explained and requested to be cleaned. On top of it all, our bed had ANTS all over it. To make matters worse, my daughter (who is 2) has a severe ant bite allergy. I called the front desk and went to it, took my sleepy daughter out of the room and kept her in her stroller while I again asked for the room be cleaned and now handle this safety/health issue. I expressed how nervous I was about ants in the bed and why, and I was told it would be cleaned right away and that they would call me when it’s done. Mind you, this is around 12 midnight, my daughter is very tired, we had to keep her in her stroller, downstairs, out of the room we should have been sleeping in for over 2 hrs trying to resolve this. No one called us, so after about a very frustrating hour, I went back to the front desk to speak with Omar who said he got busy and couldn’t come to tell me that the room is now clean. I was very upset that I even have to worry about ants in my bed, expressed my worry about my daughters allergy and how disconcerting this is, and when I went to my room at 1 am, it was not cleaned. I took a video with the time stamp to show how the floor with beads and shower were not cleaned so how can I Be at ease or Confident that someone even cared to clean the bed or change the sheets? My husband killed about 5-10 ants, I have video with time stamps again, and we both took off all the sheets and dusted them outside and made the bed ourselves all around 2 am now. On top it all, your electricity was out around that time so we had to use our phones for lights. I was terrified I couldn’t see the ants, could not sleep in worry and could not sleep in the heat with no ac did to hit power outage. It was the worst experience I’ve ever had a hotel and I always stay at Sofitel’s when overseas. This by far was the worst service wise. We were checking out the next day (thankfully as I didn’t feel comfortable in the rooms with my daughter) and the housekeeping staff took off our extra room charges such as a couple of Meals, and a couple of drinks. I asked for a discounted rate the last day and was told I should have asked before 11pm the night before...why didn’t anyone offer any guest focused solutions that night? Not even the offer if another room to sleep in when you were clearly not at capacity. I’m disgusted with how the situation was handled. No level of service was provided and a dismissive solution of offering to pay for a couple of meals and drinks was not an adequate solution to your guest feeling their child’s safety was at risk due to the lack of professionalism by your housekeeping team. It was almost insulting, but it was the only thing that was offered. I do want to say that imad at breakfast was amazing and should be recognized for his genuine service. He was a delight to see how people love what they do and want to make their guests happy in small gestures. He brought my daughter some chocolate after she told him the bird ate hers (which it did) and he was so kind to bring a surprise plate. The chef was great, met us at dinner at the Moroccan restaurant and made my daughter Mickey Mouse shaped pancakes. Again, small kind gestures go so very far. Unfortunately, joe the last night was handled really polluted our experience and I’m hoping you can train. Your teams of housekeeping to do a much better job. I haven’t written a TripAdvisor review yet but do want to be honest in my experience for other guests. I look forward to hearing from someone. Nida Washington, D.C.

Dear Nida Z., Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa sea & spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofitel Team

amazing place and staff

Customer review rating 4.6/5

H. Couples - 10/06/2019 AccorHotels review

I spent two days in an amazing room (276), i'll never forget this number because of the incredible view

Dear Mr. H., We very much appreciate your comment regarding your stay at Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amandine Baillieux Quality Assistant

Extremely satisfied

Customer review rating 4.6/5

Akram F. Families - 26/05/2019 AccorHotels review

Very gentle people in reception

Dear Mr. F., Thank you for this great review. We are very glad that you enjoyed your stay at Sofitel Agadir Thalassa Sea&Spa and hope to see you again very soon. Sincerely, Amandine Baillieux Quality Assistant Sofitel Agadir Thalassa Sea&Spa

A wonderful break. Fabulous hotel with first class service.

Customer review rating 4.6/5

Lindsey P. Families - 26/05/2019 AccorHotels review

My daughter and I have just returned from a week's break at this wonderful hotel. Nothing was too much trouble from the very attentive staff. Would certainly recommend.

Dear Mrs P., Thank you for this great review. We are glad that you enjoyed your stay at Sofitel Agadir Thalassa Sea&Spa thanks to our "Heartists" who took care of your every needs. We strive to give our Guests the best experience and unforgettable memories and we hope we achieved that during your stay. We hope to welcome you again very soon at Sofitel Agadir. Sincerely, Amandine Baillieux Quality Assistant Sofitel Agadir Thalassa Sea&Spa

Excellent service from your Staff

Customer review rating 4.6/5

Anonymous Couples - 04/05/2019 AccorHotels review

Our experience was amazing we had some excellent service from your staff especially AbdiLatif who helped us with our checkin process make it smooth after a small misunderstanding on if it was prepaid or not. from then on he made our stay very comfortable, assisting us with everything we needed. Also the guy who greets people in the breakfast area was amazing too.

Dear Mr. M., We very much appreciate your comments regarding your stay at Sofitel Agadir Thalassa Sea & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Abddellatif to congratulate him for his good work. We are very pleased that you had a Magnifique stay among us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amandine Baillieux Quality Assistant Sofitel Agadir Thalassa Sea&Spa

housekeeping

TripAdvisor rating 4.5/5

iessinger Family - 26/04/2019 TripAdvisor review

housekeeping was very poor despite several complaints. the last day of my stay the room hadn't been done again at 5 pm 3days of 4 i had to complain at the reception that the room hadn't been done. this is not acceptable in such a hotel

Dear Iessinger, Thank you for taking the time to share your experience at Sofitel Agadir Thalassa Sea&Spa. We are deeply sorry that your stay among us didn't reach your expectations because of our housekeeping. We will share your remarks to our staff members to avoid this situation to happen again. We hope to welcome you once again to regain your trust. Kind regards, Mohamed AQQA General Manager Sofitel Agadir

Watch it; there are two Sofitels in Agadir, right next to each other.

TripAdvisor rating 4.5/5

Trail301181 Family - 31/03/2019 TripAdvisor review

The Thalassa Sea & Spa is a very nice Sofitel-level hotel. Clean, confortable and quiet; perfect for "getting away from it all". Excellent for those who don't really need to go into town; everything you need is right there, including direct acces to the beach. Carefull, there are two Sofitels in Agadir situated side-by-side, on the ocean front. On extended stays, you may wish to pop over to the other Sofitel for added variety in reastaurants or entertainment. Staff are efficient and friendly yet discreet (they don't overdo it). Special mention for Mounir, who was always making sure all was well.

Dear Trail301181, Thank your for taking the time to share your experience at Sofitel Agadir Thalassa Sea&Spa. We are glad that you had a great stay among us and felt that everything was there for you. Mounir will be warmly thanks for making sure your stay was well. We hope to welcome you again very soon at Sofitel Agadir. Kind regards, Mohamed AQQA Directeur Sofitel Agadir

Fantastic hotel and Staff - the reason we keep returning!

Customer review rating 4.6/5

Shahida P. Families - 29/03/2019 AccorHotels review

Overall had a fantastic stay. Hotel is very nice, but it's the amazing staff that keep bringing us back - this is now our third stay at Sofitel Thalassa and Spa! I would like to especially mention Ghizlaine, the Guest Relations Manager, who went out of her way to ensure that we had an excellent stay. My family and I are very thankful to her for that. I hope we see her at this hotel for many years to come. Also, I would like to thank Noura at Reception for her excellent customer service skills.

Dear Mrs. p., We very much thank you for your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It was a great joy to read your positive feebacks. We are delighted that you had a Magnifique stay among us and that is thanks to our "Heartists" and their amazing work. We will share your review with our staff to congratulate them and especially Ghizlaine and Noura who help you so much during your experience with us. We hope to welcome you once again for a fourth stay at Sofitel Agadir. Kind regards, Amandine Baillieux Quality Assistant Sofitel Agadir Thalassa Sea&Spa

Service and facilities excellent, staff heart-frendly

Customer review rating 4.6/5

Jouko Couples - 26/03/2019 AccorHotels review

Receptionist Karim made our stay great when welcoming us and chosing our room. Birthday congratulations (70 y), cake and song made my day unforgettable.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Customer review rating 4.6/5

Maelle Families - 23/03/2019 AccorHotels review

We had a great experience. The service was great and the week of treatments at the thalassotherapy was excellent. Thank you very much again to the all staff of Sofitel Thalassa Sea and Spa!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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