Hotel - Sofitel Agadir Thalassa sea & spa
Sofitel Hotel Sofitel Hotel

Sofitel Agadir Thalassa sea & spa Hotel

4.5/5 1,816 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AGADIR AL MASSIRA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Dark, muted tones combined with elegant materials give you a feeling of privacy and serenity in the heart of Amazigh capital.All rooms and suites have a furnished terrace or a balcony with a choice of views over the swimming pool, dunes or sea, each with soft, natural light.

  • 173 rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Our thalasso and spa offers

Your meetings and events

4.6/5 AccorHotels Rating 2,191 reviews

Our guest reviews for Sofitel Agadir Thalassa sea & spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,816 reviews
Juliette R. Couples - 14/12/2018 AccorHotels certified review
« Luxurious break in the sun »

Had a wonderful stay at the Soiftel Agadir Thalassa, enjoyed the breakfast and pool area and the staff were exceptional, to name just a few, our maid Hassna and Lamtabti were very efficient, and Ghizlane El Kabous was charming.

Cherrie D. Couples - 13/12/2018 AccorHotels certified review
« splendid hotel with exceptional service, in a great location, which was warm and inviting. »

the location of the hotel was a wonderful sun-trap with a splend pool and beach facilities. The restuarants were well designed with a verity of splended foods, we enjoyed every meal. we found that the headwaiter, waiters and chefs were extremely good as discribing the menues as everything was in french and we were english and spoke very little french. we found the service staff were very friendly and helpful the hotel was kept very clean our room was change reguarly. we can only say what a splendid time we had with you and your team which made us feel very relaxed and had a wonderful holiday.

Anonymous Couples - 13/12/2018 AccorHotels certified review

The hotel was beautiful and the food was terrific. But, the surrounding was often quite infuriating. We were often harassed just walking next door to the sister hotel. People knew that because we were staying with your hotel the became extra aggressive with us about money.

Couples - 12/12/2018 TripAdvisor review
« Agadir the beautiful »

It was a lovely weekend in Agadir, the city, the weather and the hotel were all perfect. It is a pity that there was no many tourists in Agadir, everyone goes to Marrakech.I asked when booking, when checking in and the same day for a late check out but I was told I have to empty the room at 12:00 because guests were expected to check in. Too bad since the hotel was clearly empty!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour , Je tiens à vous remercie au nom de toute l'équipe du Sofitel Agadir de votre aimable témoignage suite à votre séjour dans notre établissement. Nous avons partagé le contenu de votre message avec l'ensemble des chefs de départements et des équipes. Votre satisfaction est notre meilleure récompense. Nous espérons avoir le plaisir de vous accueillir pour un prochain séjour très bientôt. Merci encore d'avoir pris le temps de partager votre experience au Sofitel Agadir sur tripadvisor. Très cordialement, Mustapha Maher Directeur Général, Sofitel Agadir Royal Bay Resort

Borce Business - 10/12/2018 AccorHotels certified review
« Agadir DEC 2018 »

Extremely pleasant from check in till check out. You feel expected and welcomed even before you arrive by the guest relation management. well done and look forward coming again in Sofitel Thalassa Hotel upon my next visit of Agadir in spring 2019

Mr R. -. L. Couples - 09/12/2018 AccorHotels certified review
« We had a fabulous time- fantastic staff and management »

We love it - we were treated so well. From start to finish holiday was exceptional

Sophie J. Friends - 04/12/2018 AccorHotels certified review
« Kindness and awareness »

Good relaxing experience between the 30/11 until the 2/12 with a very professional staff, one only comment: the concierge who was on duty during the evening on friday and saturday was a bit arrogant and not very keen to help and to share recommendations, but hopefully Bacha, the concierge during the day was very kind and customer focused

Abbass Business - 02/12/2018 AccorHotels certified review
« Top »

Comfortabel

Couples - 29/11/2018 TripAdvisor review
« Nice services but dissaponted pool area »

Hotel pool area was occipied by sea bird which keep pool as their own pool. Every morning all side of pool where full of bird drop, and by default also pool water.Looks like pool tiles were ok 10 years ago however now huge parties of tiles were missing and pool did not look attractive.Last point happend on check out as small bottle (0,35) of champage costs 90USD and price wasn't on the minibar pricelist !!! not nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We are deeply sorry to read that you didn't enjoy thoroughly your stay at Sofitel Agadir Thalassa Sea & Spa. We apologize for any incident you might have faced with our swimming pool. Be assured that we work hard every day in order to clean it up, and that a renovation of the swimming pool's tiles is planned. However, if you have any further remarks, please do not hesitate to contact us at the following email address : H5707-AM@sofitel.com We hope you have a nice day. Regards Mustapha MAHER Director Sofitel Agadir

Andy L. Couples - 26/11/2018 AccorHotels certified review
« Amazing »

Perfect, every single member of staff from reception to chef to room service to maintenance ... were all so professional and polite. Nothing was too much trouble for them

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew l., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine El Kabous Guest Relation

Caroline B. Couples - 26/11/2018 AccorHotels certified review
« Fabulous, exceptional staff »

We had a marvellous time . All our experiences were marvellous. Clean , fresh and beautiful. Staff were exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ghizlaine El kabou Guest Relations

Elaine K. Couples - 24/11/2018 AccorHotels certified review
« Well attended and excellent service. »

The relaxing holiday we wished for. We have three adverse comments: 1. The swimming pool is potentially unhealthy and a health hazard in that it is mobbed by seagulls defecating into the pool. There needs to be a system to keep them out of the water where they spend a lot of time congregating and washing themselves. 2. One of your pool employees was observed leaving one of the cabins in the poolside toilet and returning to work without washing his hands. 3. The level of the continuous background electronic music became extremely monotonous at times, especially in the breakfast room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Ghizlaine Elkabous Guest Relation Manager

M. A. Couples - 22/11/2018 AccorHotels certified review
« Best Holiday ever!!! »

Most friendly and helpful receptionist ever, so lovely and great first impression of hotel. The restaurant staff were just lovely and the food was amazing I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed A. M., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine El Kabous Guest Relation Manager

Couples - 21/11/2018 TripAdvisor review
« Comfortable room & facilities but.... »

On first impressions looked a lovely hotel. Check in was nice but slightly long winded after traveling most of the day. My room was clean & comfortable, however house keeping did enter my room once without knocking even when the do not disturb sign was lit at the door? I was in the bathroom at the time....No food or drink brought from outside the hotel could be brought onto the premises, mine was confiscated immediately, I have stayed in hotels all over the world and never ever come across this before, there is nothing close by to the hotel so you either pay for a taxi or pay the hotel prices for their food & drink, your choice?Good selection at breakfast time & very well presented.The hotel facilities were ample although maintenance is required with the mosaic tiling in the pool at least 25% in the pool tiles were missing.Staff were very polite at all times & very helpful. I feel this is more of an adult focused hotel & not as suitable for children. All in all this was not the hotel for me therefore I will not be returning.

Anonymous Couples - 20/11/2018 AccorHotels certified review
« Luxury holiday »

It was very nice and comfortable, the most quiet room we have ever had... The service was impeccable. Only one thing that was not so "good" - the check in. We do not see the "extra service" in having people waiting for 45 minutes (!) to get the room. There was only 3-4 other couples arriving at approximately the same time, so at a "normal" hotel it would have taken more like 5 minutes, especially as there are so many working at your check in desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear monica j., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine El Kabous Guest Relation Manager

Hady D. Business - 17/11/2018 AccorHotels certified review
« Agrimatco team from Jordan »

Our accommodation last week was an awesome experience. We are proud of you. Definitely once I be back to Agadir my first destination will be SOFITEL. Regards, Hady d. 00…29

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, What a pleasure to read these words! Thank you for the great review ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relation

Debbie W. Families - 15/11/2018 AccorHotels certified review
« Please help - read comments! »

Was good but WHY HAS NOBODY REPLIED TO EMIAL ABOUT A GOLD NECKLACE LEFT IN THE ROOM?!!! Room 64 checked out Friday 9 November, emailed repeatedly, cannot get through on phone.

Umit Business - 14/11/2018 AccorHotels certified review
« thanks »

we are happy to stay in that Hotel, I could not imagine that we could have that nice hotel in Agadir

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Guest Relation

Emily S. Couples - 29/10/2018 AccorHotels certified review
« Relaxation surrounded by luxury and excellent service »

Me and my partner were looking for a relaxing holiday in a 5 star hotel. After a bad experience at the airport in Agadir we were a little unsure if we had chosen the right place to come. We were greeted by Fatima on reception who instantly put us at ease and made us feel very welcome. During our stay we had nothing but exceptional service which ensured we had the best time on holiday. We used the Spa, which was beautiful, we ate in the buffet restaurant which was delicious, we had butler service by the pool and beach, and when going out in the evening we were greeted like friends by the door staff and concierges. It was that incredible, I cried when checking out. I would like to say a HUGE thank you to Fatima and Ghizlaine, Otmane and to the wonderful concierge Bacha. We would DEFINITELY return.

Fahad H. Families - 26/10/2018 AccorHotels certified review
« Mr Fahad H. »

I had a thoroughly enjoyable trip, with the Sofitel hotel being a big part of that. The family trip was our first since 2016 and our man priority was to relax. The Sofitel provided that environment through the facilities and the attentive staff such as through the efforts of Abdellatif IKOURRACHEN and Asma BAHALLA. All the staff made us feel welcome and no request was too much trouble such as when we needed an extended check out due to our flight not till the evening. The Sofitel reception staff were able to accommodate this request which we very much appreciated and made our home ward journey even more smoother. The only areas of improvement I would like to state were: -The temperature of the swimming pool is too low and something needs to be done to regulate its temperature better -I was disappointed that the sauna, steam room and in-door pool had a charge attached to them and were not part of the standard facilities of the hotel as they are in other hotel chains such as the Four Seasons, Shangri-La, Hyatt and West Wood hotels -The cleaning of my suite wasn't always done to the same high standard and on 2 occasions there were key thing missing such as refills for the Nespresso machine and mineral water

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