Sofitel Agadir Thalassa sea & spa Hotel 5 stars

TripAdvisor rating 4.5/5 2,161 reviews
Sofitel Agadir Thalassa sea & spa
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Hotel extras

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  • Advantage 2

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Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Services for children
  • Air conditioned
  • AGADIR AL MASSIRA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers
Cité Founty P5
Secteur touristique
80010
agadir
morocco

Tel: +212528388000

Fax: (+212)5/28388001

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AGADIR AL MASSIRA At 25km / 15.53 miles - Shuttle paying

GPS :30.3927, -9.597191

Our accommodations

Dark, muted tones combined with elegant materials give you a feeling of privacy and serenity in the heart of Amazigh capital. All rooms and suites have a furnished terrace or a balcony with a choice of views over the swimming pool, dunes or sea, each with soft, natural light.

SUPERIOR ROOM, 1 King Size Bed, views of the pool and ocean

  • Max. number of persons: 2
  • Area: From 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

SUPERIOR ROOM, 2 Single Size Beds, pool view.

  • Max. number of persons: 2
  • Area: From 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, 1 King Size Bed, garden view.

  • Max. number of persons: 3
  • Area: From 35
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, 2 Single Size Beds, GARDEN VIEW.

  • Max. number of persons: 2
  • Area: From 35
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, 1 King Size Bed, side view of the ocean.

  • Max. number of persons: 3
  • Area: From 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, 2 Single Size Beds, side view of the ocean

  • Max. number of persons: 2
  • Area: From 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

LUXURY ROOM, 1 Queen Size Bed, ocean view

  • Max. number of persons: 3
  • Area: From 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

JUNIOR SUITE, 1 King Size Bed, views of the pool and ocean.

  • Max. number of persons: 4
  • Area: From 50
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

PRESTIGE SUITE, 1 King Size Bed, side view of the ocean.

  • Max. number of persons: 4
  • Area: From 75
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

PRESTIGE SUITE,1 King Size Bed, front view of the ocean.

  • Max. number of persons: 4
  • Area: From 75
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

OPERA SUITE, 1 King Size Bed, private pool, garden view.

  • Max. number of persons: 4
  • Area: From 110
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

LE PALAIS DU JARDIN

Type of cuisine: Gourmet

Experience healthy fine-dining in Agadir in this sleek, floral-scented restaurant, where the head chef reinterprets French cuisine with a Moroccan twist. Fresh herbs and spices add flavor and nutrition to the best local, seasonal ingredients.

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE MARKET

Type of cuisine: International

A Moroccan ambiance fills this casual Agadir restaurant, where you lounge on sofas, perch on bar stools or relax on the terrace. Breakfast buffets feature seasonal fruits; at dinner, watch chefs conjure up market-fresh Moroccan cuisine in a show kitchen.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE RESTAURANT

Type of cuisine: Mediterranean

Share the magic of food prepared with products straight from the sea. The perfect way to cool off before heading off to relax in the sun.

Lunch

12:30 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

So Beach Lounge

Photo non contractuelle / Strictly non binding

AMANE BAR

Photo non contractuelle / Strictly non binding

Try smoothies made with fresh fruit or tasty vegetables on the terrace overlooking the ocean. At nightfall, our trendy bar offers house cocktails in an ambiance brought to life by jazz and lounge music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE BAR

Photo non contractuelle / Strictly non binding

Share good times over a drink while relaxing in the sun. Take in the tranquil yet stylish surroundings with ocean views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 90

  • Maximum capacity: 500 people

Find out more

Our guest reviews for
Sofitel Agadir Thalassa sea & spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,362 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,161 reviews

Perfect luxury holiday

Customer review rating 4.6/5

Charlotte Couples - 31/07/2019 AccorHotels review

The most relaxing holiday I’ve had; the staff can’t do enough for you and its peaceful location right on the beachfront offers lots to do. The hotel itself is beautiful and the food in the dining restaurant is delicious. The only thing I’d say is that there aren’t really any restaurants in the area as it’s so far down the coast so the choice is small.

Dear Mrs Clark, Thank you for taking the time to share your recent experience at the Sofitel Agadir Thalassa Sea & SPA. concerning your reamrques , i think you just had to ask our concierge, he would be helpful. Many thanks againe for tese beautiful words , and see you soon. Sincerely, Guest relation Manager Ghizlaine El Kabous

Extremely satisfied

Customer review rating 4.6/5

Mohamed S. Families - 21/07/2019 AccorHotels review

It was enjoyable. The staff were great.

Dear mohamed S., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, El Kabous Ghizlaine Guest Relations Manager

Experience not what we are used to at Sofitel

Customer review rating 4.6/5

Nida Z. Families - 29/06/2019 AccorHotels review

It was enjoyable until the last night which was a nightmare and took away from our otherwise good stay. My two year old spilled tiny beads all over the floor which van be very dangerous if you slip in it. Also, the shower had broken soap on the floor which my daughter was slipping on, so I called housekeeping around 6 pm or so to take care of both issues. When I got back to my room around 11:30pm after visiting the marina, the floor wasn’t cleaned nor was the shower touched. Both a safety hazard. Both whet I called and explained and requested to be cleaned. On top of it all, our bed had ANTS all over it. To make matters worse, my daughter (who is 2) has a severe ant bite allergy. I called the front desk and went to it, took my sleepy daughter out of the room and kept her in her stroller while I again asked for the room be cleaned and now handle this safety/health issue. I expressed how nervous I was about ants in the bed and why, and I was told it would be cleaned right away and that they would call me when it’s done. Mind you, this is around 12 midnight, my daughter is very tired, we had to keep her in her stroller, downstairs, out of the room we should have been sleeping in for over 2 hrs trying to resolve this. No one called us, so after about a very frustrating hour, I went back to the front desk to speak with Omar who said he got busy and couldn’t come to tell me that the room is now clean. I was very upset that I even have to worry about ants in my bed, expressed my worry about my daughters allergy and how disconcerting this is, and when I went to my room at 1 am, it was not cleaned. I took a video with the time stamp to show how the floor with beads and shower were not cleaned so how can I Be at ease or Confident that someone even cared to clean the bed or change the sheets? My husband killed about 5-10 ants, I have video with time stamps again, and we both took off all the sheets and dusted them outside and made the bed ourselves all around 2 am now. On top it all, your electricity was out around that time so we had to use our phones for lights. I was terrified I couldn’t see the ants, could not sleep in worry and could not sleep in the heat with no ac did to hit power outage. It was the worst experience I’ve ever had a hotel and I always stay at Sofitel’s when overseas. This by far was the worst service wise. We were checking out the next day (thankfully as I didn’t feel comfortable in the rooms with my daughter) and the housekeeping staff took off our extra room charges such as a couple of Meals, and a couple of drinks. I asked for a discounted rate the last day and was told I should have asked before 11pm the night before...why didn’t anyone offer any guest focused solutions that night? Not even the offer if another room to sleep in when you were clearly not at capacity. I’m disgusted with how the situation was handled. No level of service was provided and a dismissive solution of offering to pay for a couple of meals and drinks was not an adequate solution to your guest feeling their child’s safety was at risk due to the lack of professionalism by your housekeeping team. It was almost insulting, but it was the only thing that was offered. I do want to say that imad at breakfast was amazing and should be recognized for his genuine service. He was a delight to see how people love what they do and want to make their guests happy in small gestures. He brought my daughter some chocolate after she told him the bird ate hers (which it did) and he was so kind to bring a surprise plate. The chef was great, met us at dinner at the Moroccan restaurant and made my daughter Mickey Mouse shaped pancakes. Again, small kind gestures go so very far. Unfortunately, joe the last night was handled really polluted our experience and I’m hoping you can train. Your teams of housekeeping to do a much better job. I haven’t written a TripAdvisor review yet but do want to be honest in my experience for other guests. I look forward to hearing from someone. Nida Washington, D.C.

Dear Nida Z., Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa sea & spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sofitel Team

amazing place and staff

Customer review rating 4.6/5

H. Couples - 10/06/2019 AccorHotels review

I spent two days in an amazing room (276), i'll never forget this number because of the incredible view

Dear Mr. H., We very much appreciate your comment regarding your stay at Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amandine Baillieux Quality Assistant

Extremely satisfied

Customer review rating 4.6/5

Akram F. Families - 26/05/2019 AccorHotels review

Very gentle people in reception

Dear Mr. F., Thank you for this great review. We are very glad that you enjoyed your stay at Sofitel Agadir Thalassa Sea&Spa and hope to see you again very soon. Sincerely, Amandine Baillieux Quality Assistant Sofitel Agadir Thalassa Sea&Spa

A wonderful break. Fabulous hotel with first class service.

Customer review rating 4.6/5

Lindsey P. Families - 26/05/2019 AccorHotels review

My daughter and I have just returned from a week's break at this wonderful hotel. Nothing was too much trouble from the very attentive staff. Would certainly recommend.

Dear Mrs P., Thank you for this great review. We are glad that you enjoyed your stay at Sofitel Agadir Thalassa Sea&Spa thanks to our "Heartists" who took care of your every needs. We strive to give our Guests the best experience and unforgettable memories and we hope we achieved that during your stay. We hope to welcome you again very soon at Sofitel Agadir. Sincerely, Amandine Baillieux Quality Assistant Sofitel Agadir Thalassa Sea&Spa

Excellent service from your Staff

Customer review rating 4.6/5

Anonymous Couples - 04/05/2019 AccorHotels review

Our experience was amazing we had some excellent service from your staff especially AbdiLatif who helped us with our checkin process make it smooth after a small misunderstanding on if it was prepaid or not. from then on he made our stay very comfortable, assisting us with everything we needed. Also the guy who greets people in the breakfast area was amazing too.

Dear Mr. M., We very much appreciate your comments regarding your stay at Sofitel Agadir Thalassa Sea & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Abddellatif to congratulate him for his good work. We are very pleased that you had a Magnifique stay among us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amandine Baillieux Quality Assistant Sofitel Agadir Thalassa Sea&Spa

housekeeping

TripAdvisor rating 4.5/5

iessinger Family - 26/04/2019 TripAdvisor review

housekeeping was very poor despite several complaints. the last day of my stay the room hadn't been done again at 5 pm 3days of 4 i had to complain at the reception that the room hadn't been done. this is not acceptable in such a hotel

Dear Iessinger, Thank you for taking the time to share your experience at Sofitel Agadir Thalassa Sea&Spa. We are deeply sorry that your stay among us didn't reach your expectations because of our housekeeping. We will share your remarks to our staff members to avoid this situation to happen again. We hope to welcome you once again to regain your trust. Kind regards, Mohamed AQQA General Manager Sofitel Agadir

Watch it; there are two Sofitels in Agadir, right next to each other.

TripAdvisor rating 4.5/5

Trail301181 Family - 31/03/2019 TripAdvisor review

The Thalassa Sea & Spa is a very nice Sofitel-level hotel. Clean, confortable and quiet; perfect for "getting away from it all". Excellent for those who don't really need to go into town; everything you need is right there, including direct acces to the beach. Carefull, there are two Sofitels in Agadir situated side-by-side, on the ocean front. On extended stays, you may wish to pop over to the other Sofitel for added variety in reastaurants or entertainment. Staff are efficient and friendly yet discreet (they don't overdo it). Special mention for Mounir, who was always making sure all was well.

Dear Trail301181, Thank your for taking the time to share your experience at Sofitel Agadir Thalassa Sea&Spa. We are glad that you had a great stay among us and felt that everything was there for you. Mounir will be warmly thanks for making sure your stay was well. We hope to welcome you again very soon at Sofitel Agadir. Kind regards, Mohamed AQQA Directeur Sofitel Agadir

Fantastic hotel and Staff - the reason we keep returning!

Customer review rating 4.6/5

Shahida P. Families - 29/03/2019 AccorHotels review

Overall had a fantastic stay. Hotel is very nice, but it's the amazing staff that keep bringing us back - this is now our third stay at Sofitel Thalassa and Spa! I would like to especially mention Ghizlaine, the Guest Relations Manager, who went out of her way to ensure that we had an excellent stay. My family and I are very thankful to her for that. I hope we see her at this hotel for many years to come. Also, I would like to thank Noura at Reception for her excellent customer service skills.

Dear Mrs. p., We very much thank you for your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It was a great joy to read your positive feebacks. We are delighted that you had a Magnifique stay among us and that is thanks to our "Heartists" and their amazing work. We will share your review with our staff to congratulate them and especially Ghizlaine and Noura who help you so much during your experience with us. We hope to welcome you once again for a fourth stay at Sofitel Agadir. Kind regards, Amandine Baillieux Quality Assistant Sofitel Agadir Thalassa Sea&Spa

Service and facilities excellent, staff heart-frendly

Customer review rating 4.6/5

Jouko Couples - 26/03/2019 AccorHotels review

Receptionist Karim made our stay great when welcoming us and chosing our room. Birthday congratulations (70 y), cake and song made my day unforgettable.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Customer review rating 4.6/5

Maelle Families - 23/03/2019 AccorHotels review

We had a great experience. The service was great and the week of treatments at the thalassotherapy was excellent. Thank you very much again to the all staff of Sofitel Thalassa Sea and Spa!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Food amazing ! Staff so friendly. Fantastic hotel and features. Will be back for sure. THANK YOU !!

Customer review rating 4.6/5

Solveig H. Friends - 16/03/2019 AccorHotels review

I am General Manager of a 5 star hotel. I can tell you that I am very much looking into details and also overall experience.... My stay at the Sofitel Agadir Spa was really amazing. The food experience was memorable. A big BRAVO to the Chef and its team. Breakfast was excellent. Choice and quality at a high level. Fruit juices freshly made and the pancake station with all Moroccan offers are just fantastic ! We also tried 4 restaurants between the 2 Sofitel, all were really of high quality. We tried many different specialties at the Moroccan restaurant, so delicious ! The entire team was great. Smiling attitude anytime. Housekeeping and pool staff were all stars ! Rooms were clean and very comfortable. I will for sure be back and tell great feedback to my friends and family.

Dear Solveig H., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Could be improved

Customer review rating 4.6/5

A. K. Couples - 26/02/2019 AccorHotels review

Check in procedure was frustrating as we were upgraded to a room without a sea view. This meant there was a long delay to get the room we had originally booked. This delay meant we were not in our room over an hour after arrival. Other issues were the room not cleaned on our second day despite informing reception and the shower hose leaking and needed replacing. The most frustrating issue is that my credit card was charged twice on my original booking. I had discussed this with reception and after investigating I was assured the refund of 6358MAD would be refunded to my card. I was given a letter confirming this. On returning to the UK I am still waiting for this refund. This delay is unacceptable and the hotel has not responded to my emails. In addition it appears 3000MAD has been charged to my card which I assumed was a deposit on arrival. I did not spend 3000MAD at the resort so am shocked this has been charged. I do not understand why the financial transactions at this hotel have been so poor and why a loyal customer is not communicated with.

Dear K. A., Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa sea & spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Worst 5* experience that could possible be experienced.

TripAdvisor rating 4.5/5

DayTrip08793035820 Couples - 25/02/2019 TripAdvisor review

After arriving at the hotel and taking money from the car before the bell boy (man) parked the rental car. The bell man decided the money in my hand was his tip... it was not. I let this go as an error on his part and it was only 20dirams.... but it was not his tip he just took it out my hand. After that the gentleman on reception decided to “ double upgrade” us for no reason. We waited over an hour for them to prepare the “prestigious suite”. Once it was ready we were led there. Nothing was explained regarding restaurants in the hotel, where the spa was, room service menu was not in the room, the shower essentials were not stocked, the towels were wet and damp!, the room had nothing in English... we are from England we do not speak French. There was paint peeled off the wall all over the floor on the balcony area too. That evening we got dressed up to eat at the hotel. We went downstairs and I asked which restaurant in the hotel would be nice to eat. After veing led to their “palace of Jordan reataurant” we were ignored all evening by the worst maitre de in the history of service. We received the most plain, bland, tasteless, badly prepared food I’ve ever eaten in my life. The maitre de refused to call a manager of the hotel, didn’t pour our drinks, hid her name from me when I asked for it and left us eating in crumbs from the bread we were first served. My thumbs hurt from how much I have written, but I need to try and deceive the awful service from no one speaking English properly, terrible housekeeping and an overall terrible and worst hotel experience I have ever, ever had.

Dear DayTrip08793035820, Thank you for taking the time to share your experience at Sofitel Agadir Thalassa Sea&Spa. We are taking into account your remarks about the show around, the housekeeping and our restaurant "Palais du Jardin". Thanks to your review we will improve the quality of our services to give our guests unforgettable souvenirs. However, we are deeply sorry that your experience among us didn't reach your expectations. We hope to welcome you again to regain your trust. Kind regards, Mustapha MAHER Directeur Sofitel Agadir

Great staff excellent service

Customer review rating 4.6/5

Taha Families - 15/02/2019 AccorHotels review

Special thanks to the FO staff Abdellatif, Fatima, Asma, Mohamed concierge and all the concierge, Lhoucine chauffeur, Abderrahim security G4S at the front gate, all the pool staff, Fatim Zohra F&B, Imad, Haj Abderrahim and Nabila all of them derserve great respect and made our stay fantastic. Thank you very much Mr Maher for all the care your staff gave us. Good food during breakfast. Room was excellent. Kind regards, Taha Ben Moussa

Dear TAHA B., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine Elkabous Guest Relation Manager

The most wonderful hotel experience I've ever had the pleasure of experiencing.

Customer review rating 4.6/5

Hana A. Couples - 14/02/2019 AccorHotels review

It was amazing. The hotel staff went above and beyond to make my partner's birthday really special. A lot of little surprises that we absolutely loved and it really made our last few days in Morocco so wonderful. We would come back to Agadir simply to stay at this hotel.

Dear Hana A., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine Elkabous Guest Relation Manager

A truly treasurable memory

Customer review rating 4.6/5

Sayed- A. S. Friends - 11/02/2019 AccorHotels review

Everyone that works in the hospitality industry should stay at this hotel because this is hows it done! from check in to check out, this hotel is nothing less then outstanding. from the doormen to the front of desk to the maid service everyone is professional and friendly and made me feel right at home. I would especially like to extend my gratitude and appreciation to Asma, (guest relations) for her exquisite attention to detail, her enthusiasm in answering all our questions, her knowledge on the city and her extraordinary personal graciousness. will be most deff be staying here again upon my return to agadir.

Dear Mr Assad, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Asma BAHALLA Guest Relation Agent

Most incredible holiday experience

Customer review rating 4.6/5

Diyar B. Friends - 05/02/2019 AccorHotels review

my experience at the hotel was the most definitely 5 star. From the moment I arrived I was greeted by extremely friendly,happy and helpful staff. The staff at the Sofitel went above and beyond from Management to house keeping. There wasn’t a need requested that wasn’t met I requested for example a shaving razor at 1am and I was promptly sent one to my room. I would like to take this opportunity to personally thank Asma and Hashim for their hospitality it was a major factor in making my experience as positive as it was between them both they single handedly looked after my wellbeing after a foot injury from organizing a wheelchair to take me to my room to the smallest of needs such as icebags and taxis to and from my hotel. On my next return trip to Agadir I will be only booking at the Sofitel for the high level of hospitality.

Dear Diyar b., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asma BAHALLA Guest Relation Agent

Excellent

Customer review rating 4.6/5

K. M. Solo - 21/01/2019 AccorHotels review

Noora in reciption was helpful The keys get ready in 3 minutes Thanks

Dear ALMADDAN K., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team Especially Noura at the Reception. I am sure that this feedback will serve as an encouragement to all of our staff, Noura As well; as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine El Kabous Guest Relation Manager
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