Hotel - Sofitel Agadir Thalassa Sea & Spa
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Sofitel Hotel

Sofitel Agadir Thalassa Sea & Spa Hotel

Baie des Palmiers  Cité Founty P5  Secteur touristique 
80010  AGADIR
MOROCCO

1,289 reviews
TripAdvisor Rating Based on 1,289 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air Conditioning
  • AGADIR AL MASSIRA
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis (Paying)
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Bicycle hire facilities

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Dark, muted tones combined with elegant materials give you a feeling of privacy and serenity in the heart of Amazigh capital.All rooms and suites have a furnished terrace or a balcony with a choice of views over the swimming pool, dunes or sea, each with soft, natural light.

  • 173 rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,466 reviews

Our guest reviews for Sofitel Agadir Thalassa Sea & Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,289 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Alberto C. Families - 16/07/2017
« GETTING A OLD FEELING ON THE HOTEL »

As always services has been very good. Just have the feeling the hotel needs a "tune up". Front desk and room team excellent service. Pools team really needs to be more attentive top customer needs not just tips.

AccorHotels certified review
Kam Friends - 16/07/2017
« Excellent  »

Very pleasant and beautiful stay, only downfall had to wait over two hours before we got our rooms

AccorHotels certified review
Mirzet Couples - 13/07/2017
« 5 star experience »

This paradise of relaxation is a must destination in Morocco. One thing that stands out is the exceptional staff and the beauty of the beach and pool.

AccorHotels certified review
Waqqas Couples - 09/07/2017
« Amazing »

Friendly staff

AccorHotels certified review
Mado Families - 27/06/2017
« EXCELLENT »

very helpfull personel

AccorHotels certified review
Henri Business - 15/05/2017
« Mr »

Very nice. The service, staffs, everything was fantastic. Delicious recipes in the restaurant, nice view to the beach from our room, friendly staffs..... i couldn't wish for more. Thanks. Keep up the good work☺☺✌✌

AccorHotels certified review
Iso B. Couples - 12/05/2017
« Very nice place great sevice  »

Very nice hotel and the service are just great , food in great quality , in very luxury hotels, the rooms pretty dark

TripAdvisor certified review
N488IXalexanderp Couples - 19/04/2017
« Nice spot, dark rooms, good food, poor service »

Great Location, nice pool area, direct access to beach. Rooms are too small. Bathrooms in the middle of the rooms are not well thought out. All of the interior is too dark. Service is bad, except for the pool area. Food is mostly good, excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, I am sorry to learn that your stay did not meet your expectations. All your requests are very imporant for us, in order to enhance our service continuously. I will meet all the concerned managers. Indeed, our private beach is splendid ; i hope you could enjoy it. Best regards, Aladin SALEH General Manager Sofitel Agadir

TripAdvisor certified review
Couples - 17/04/2017
« amazing stay : 10/10 and beyond »

Excellent location, excellent hotel, excellent reception, excellent staff (with special thanks to Moustapha), excellent dining, excellent pool and sun area, excellent live music by Kevin and Sandra... they are wonderfull, every night !... This vacation was heaven on earth : SJOEKRAN !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phillipe, What a pleasure to read your beautiful comment about your experience at Sofitel Thalassa Sea & Spa. I am so glad to know that your stay was excellent on all levels ! I will thank all the ambassadors for making your moment unforgettable ! Sincerely, Aladin SALEH General Manager Sofitel Agadir

AccorHotels certified review
Anonymous Couples - 16/04/2017

Dear, I have described in detail our experience in the guest book (14/04 - Martine and Philippe). Excellent stay, excellent food, excellent staff, excellent facilities,... no one remark or suggestion... we had a splendid stay, and specially would like to thank Moustapha and also the musicians Ken and ??? They did all three give us an outperforming stay ! Thanks ! Sjoekran !

AccorHotels certified review
Anonymous Families - 11/04/2017

A wonderful facility. Very warm and welcoming reception. Beautiful surroundings, a most welcome home after a long journey.

AccorHotels certified review
Anonymous Families - 10/04/2017

Fantastic stay. Everyone was so kind and helpful, from the lovely chef Samir to the delightful pool staff. Nothing was too much trouble and we felt thoroughly spoiled. Would definitely recommend and can't wait to return. Thank you so much.

TripAdvisor certified review
Couples - 10/04/2017
« Nice but can be better »

Positive: room was perfect and pool area well maintained. Breakfast: good choice and nice Negative: hotel beach area is a disaster, beach furniture is horrible ! Cleanliness can be improved all over the hotel. Lunch quality/buffets: choice is limited and not so great. A special positive note for the pool area manager Mr Bahbah, perfect service thank you !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, I would like to thank you for sharing your opinion with transparency concerning the Sofitel Thalassa Sea & Spa. I am glad to know that you appreciated your stay among us, espacially thanks to the pool and the breakfast. Indeed, the breakfast offers various moroccan and occidental specialities. Concerning your requests, we are working on the beach area in order to give you the best service. Moreover, I take into account your comments. I will share your feedbacks with all the concerned managers. I will thank Bahbah for his kindness to you. I hope to see you during your next trip in Agadir, Sincerely, Aladin SALEH General Manager Sofitel Agadir

TripAdvisor certified review
Couples - 09/04/2017
« Relaxing »

We have not been in a peak period so everything was easy.. Breakfast variety was excellent. The quality was variable. Moreover, there was an army serving the tables but there were delays in taking orders or watching for signals - everybody looked busy. Otherwise all staff were very well trained and always keen to help. Their response time to our needs or requests was commendable. The room was comfortable and well designed. The swimming pool was nice and the general architecture and set up was very beautiful. The hammam was also rather 'cold' and does not qualify as such. When we inquired the reply was that guests did not sustain too much heat and humidity.. Please do not advertise it as hammam. The massage was OK but not memorable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, I would like to thank you for sharing your experience with transparency concerning the Sofitel Agadir Thalassa Sea & Spa. All your requests are very important for us, in order to enhance our service continously. I will take in account all of them and do a briefing with the concerned managers. I hope you appreciated the design of our hotel. Indeed, it is a beautiful environment. Feel always welcome at Sofitel Agadir, Sincerely, Aladin SALEH General Manager Sofitel Agadir

AccorHotels certified review
Anonymous Friends - 05/04/2017

Excellent hotel. friendly people & good service

AccorHotels certified review
Anonymous Couples - 02/04/2017

A hotel with 5 stars indicates to me that the detail is catered for, however the Sofitel Thalasso Spa and Sea in Agadir was sadly lacking when it came to the detail. In our room - Items missing on arrival, a TV remote that didn't work, a broken hanger. In the Bar - Overkill of staff by the pool, but no one inside who could serve us. We waited 10 minutes to get 2 drinks and be able to charge them to our room as the 2 staff behind the bar couldn't speak English and didn't know how to use the till! Unacceptable. In the Bar - Drinks brought to our table, the waiter broke the tab on the can, but just left it at the table anyway, with me unable to open it either! Unacceptable. Room Service - The service itself was prompt, however the food was sadly disappointing. A basic pizza is not hard to achieve you would think for a 5 star hotel, I would beg to differ having seen what we were served. The pizza was greasy and the base appeared to be a burnt Nan bread! Unacceptable. Our experience with the room service food actually put us off using the restaurants until our last night, which I am pleased to say was a wonderful experience. I have brought to light the details that were lacking on our visit, however they did not spoil our stay. The hotel is beautiful and the staff are amazing. I would like to give special mention to all the staff on reception who were always helpful, friendly and professional. The security at the hotel gave us comfort and made us feel safe and without doubt we will return.

AccorHotels certified review
Anonymous Couples - 31/03/2017

Our experience was great. All the staff from the security at the front gates to the guys at the front door, the receptionists, the restaurant staff, the poolside staff and cleaners. Everyone was friendly and welcoming. The staff were so helpful and would recommend anyone staying in agadir should stay here. The hotel it self was very clean and the facilities were of a high standard.

AccorHotels certified review
Anonymous Friends - 27/03/2017

It was a great experience, with first class service.

AccorHotels certified review
Anonymous Couples - 12/03/2017

We loved the pool area - the staff there were amazing! Very attentive and very friendly. We loved the hydrotherapy pool - but the reception staff there weren't amazing...cool, not helpful, slightly superior, we weren't shown around but had to find things ourselves. We didn't like the bed rooms - too dark, not very clean (build up of dirt in the corners of the floor), no bedside table. We eventually moved to the Royal Bay, where the rooms were far better for us.

AccorHotels certified review
Anonymous Solo - 07/03/2017

Very good, it was a pity that the Atlantic Restaurant was only open on one night of my stay, as I was alone, I had to book restaurants outside the hotel. As a regular customer, I had booked through Sunway for an full ocean view but did not get one which was disappointing as well. I like your hotel very much and will not write these comments on Trip Advisor but you do need to take these comments on board. Thank you, Mary O' Doherty email principal@stdavids.ie

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