Hotel - Sofitel Agadir Thalassa sea & spa
Sofitel Hotel Sofitel Hotel

Sofitel Agadir Thalassa sea & spa Hotel

4.5/5 1,755 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AGADIR AL MASSIRA
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing (Paying)
    • Pedal boat (Paying)
    • Private beach
  • Bicycles rental

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Dark, muted tones combined with elegant materials give you a feeling of privacy and serenity in the heart of Amazigh capital.All rooms and suites have a furnished terrace or a balcony with a choice of views over the swimming pool, dunes or sea, each with soft, natural light.

  • 173 rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Our thalasso and spa offers

Your meetings and events

4.6/5 AccorHotels Rating 2,101 reviews

Our guest reviews for Sofitel Agadir Thalassa sea & spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,755 reviews
Emily S. Couples - 29/10/2018 AccorHotels certified review
« Relaxation surrounded by luxury and excellent service »

Me and my partner were looking for a relaxing holiday in a 5 star hotel. After a bad experience at the airport in Agadir we were a little unsure if we had chosen the right place to come. We were greeted by Fatima on reception who instantly put us at ease and made us feel very welcome. During our stay we had nothing but exceptional service which ensured we had the best time on holiday. We used the Spa, which was beautiful, we ate in the buffet restaurant which was delicious, we had butler service by the pool and beach, and when going out in the evening we were greeted like friends by the door staff and concierges. It was that incredible, I cried when checking out. I would like to say a HUGE thank you to Fatima and Ghizlaine, Otmane and to the wonderful concierge Bacha. We would DEFINITELY return.

Fahad H. Families - 26/10/2018 AccorHotels certified review
« Mr Fahad H. »

I had a thoroughly enjoyable trip, with the Sofitel hotel being a big part of that. The family trip was our first since 2016 and our man priority was to relax. The Sofitel provided that environment through the facilities and the attentive staff such as through the efforts of Abdellatif IKOURRACHEN and Asma BAHALLA. All the staff made us feel welcome and no request was too much trouble such as when we needed an extended check out due to our flight not till the evening. The Sofitel reception staff were able to accommodate this request which we very much appreciated and made our home ward journey even more smoother. The only areas of improvement I would like to state were: -The temperature of the swimming pool is too low and something needs to be done to regulate its temperature better -I was disappointed that the sauna, steam room and in-door pool had a charge attached to them and were not part of the standard facilities of the hotel as they are in other hotel chains such as the Four Seasons, Shangri-La, Hyatt and West Wood hotels -The cleaning of my suite wasn't always done to the same high standard and on 2 occasions there were key thing missing such as refills for the Nespresso machine and mineral water

Family - 25/10/2018 TripAdvisor review
« Need more cleaness of room »

Thanks for room upgrade to suite.It was very good experience. Good service, nice staffs and good food. But I killed 2 cockroaches and found familes of red ants around complimentary fruits and snacks in my room. Need more attention to cleaness of rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, First of all, we are thrilled to learn that you have enjoyed your upgrade. We are glad you have enjoyed your stay in our hotel, and that the facilities suited you. What a pleasure to read that our staff was helpfull throughout your holidays ! However, we are deeply appaled to read about your issues, as it is an uncommon concern. Could it be possible for you to reach us at the following email address in order for us to learn more about it? H5707-AM@sofitel.com Hoping to welcome you back soon at Sofitel Agadir Thalassa Sea & Spa. Regards, Mustapha MAHER Director Sofitel Agadir

E K. Friends - 23/10/2018 AccorHotels certified review
« Peacefull »

I had a wonderfull stay, beautifull for relaxation. Hotel staff were lovely.

Solo travel - 20/10/2018 TripAdvisor review
« Poor room and service »

The room was in a very bad condition and not clean. The service was extremly poor. Phone calls not answered, rude staff at breakfast and not buffet not ready on time. Extremely disappointed. Don’t got there...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben, We are deeply sorry to read that you didn't enjoy thoroughly your stay at Sofitel Agadir Thalassa Sea & Spa. We apologize for any incident that might have tarnished your holidays. Be assured that we work hard every day in order to improve ourselves. However,we wish to learn more about your stay, could it be possible for you to contact us at the following email address : H5707-AM@sofitel.com ? We look forward to speaking with you. Regards Mustapha MAHER Directeur Sofitel Agadir

Jane C. Couples - 19/10/2018 AccorHotels certified review
« Relaxed beautiful week »

Complimentary upgrade wonderful! Pool staff excellent! But pool needs desperate attention. Breakfast time needs more seating outside as everybody wants to be outside. The cushions on the sun beds need cleaning. Although plenty of clean sunbed towels daily. Reception staff were very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr c., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please rest assured that we are taking the appropriate measures to address the problem " pool Area and Breakfast" and prevent future occurrence Sincerely, Ghizlaine El Kabous Guest Relation Manager

Sarra Friends - 23/09/2018 AccorHotels certified review
« Top »

Service exceptionnel

E. Families - 16/09/2018 AccorHotels certified review
« Premiere Visite »

Tres agreable.

Our hotel has responded to the review
Our hotel has responded to the review

Cher Mr E. Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Ghizlaine El Kabous Guest Relation

Mounir M. Business - 11/09/2018 AccorHotels certified review
« wonderful »

very great experience, I strongly recommend,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ghizlane El Kabous. Guest Relations

Yahya Families - 23/08/2018 AccorHotels certified review
« Checkin Delay »

The rooms were booked at around 5:35pm at the front desk using the accor app, first room was given to us 2 hours after booking time, the second room was given an hour later. This was very inconvenience specially that I had my 2 year & 3 year old kids. No welcome drinks nor anything was offered while we waited all this time. This booking was made on the official Accor Hotels App and we should of received our rooms immediately since check in times for the hotel are at 3:00pm. I kept wondering why this delay and they kept claiming that no rooms are available and hotel is fully booked. To honest, when I started talking aggressively the second room was given otherwise I could waited longer. The staff are friendly but lack professionalism in proving high standards in service and customer care. Regards, Yahya

R. A. Families - 11/08/2018 AccorHotels certified review
« Great comfort »

We thoroughly enjoyed our stay at Sofitel Thalassa. From the moment we entered the hotel, we received exceptional service and with a warm welcome. Nothing was too great for the staff, the food was delicious, the pool was amazing and no matter what time of day you would go, cabana’s and loungers were always available. The spa is expensive but with every treatment you get to use the whole spa facility including the whirlpool and steam room which made it worthwhile. The rooms are clean with maximum comfort, my daughter loved the Sofitel cat that would be spotted in the hotel during the nights. It was a great family hotel. It is clearly the best hotel in Agadir which we home to return to in the future and will most certainly recommend to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roushon A., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine elkabous. Guest Relation Manager

Jan S. Couples - 08/08/2018 AccorHotels certified review
« Satisfied »

Nice and clean. Good service. Good room. Food average. Drinks and bevarages expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jan S., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine elkabous. Guest Relation Manager

Mr S. M. Families - 06/08/2018 AccorHotels certified review
« Unforgettable »

The whole staff of the hotel give their best to help you, to serve you and to make you feel special. You definitely have that feeling you are among people who care about you, fulfilling the smallest of your needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. S., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine elkabous. Guest Relation Manager

Amine L. Families - 02/08/2018 AccorHotels certified review
« VIP treatment despite 101% occupancy »

Wonderful stay. Manager was courteous and professional and she helped us with all our needs with a smile of her face.

Arshad M. Couples - 30/07/2018 AccorHotels certified review
« Mr »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relation

Zohaib M. Couples - 27/07/2018 AccorHotels certified review
« One of the best hotels I’ve ever stayed in.! »

I had a great experience staying at this hotel. Everything was in point. The cleanliness, the style of decor around the hotel, the views of the pool and beach which was easily accessible and last but not least - the staff. One staff member in particular called Nora who I believe is the assistant manager was really nice. She was very accommodating and nice and lead by example. The rest of the staff members followed her lead. Another one who I think was called Omar decorated the bedroom on my wedding night for when I returned with my wife which was a nice touch. Overall I am extremely satisfied with everything about this hotel and will surely be staying here the next time I come to agadir.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Zohaib M., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff , Noura our Front Office Manager assistante and Omar, we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine Elkabous. Guest Relation Manager.

Jolanda Families - 24/07/2018 AccorHotels certified review
« Very very nice »

I would like to THANK EVERYBODY, Chef Samir, Chef Youssef and teams, Jihane, Ahmed and swimmingpool team, Khadija breakfast, Yacine dinner, Lahcen dinner and the girl who prepares the eggs in the morning and anybody I forgot, sorry. Mr.Maher Thank you for everything, you have a great team!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Yolanda, We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine Elkabous Guest Relation Manager.

VIP Trans T Couples - 21/07/2018 TripAdvisor review
« Great Resort »

Great resort with beautiful amenities, staff are very friendly and helpful, we got a free upgrade ocean front room. My only remark, it will be better if they register the car license plate to the security agent at the main gate to avoid asking customers every single time for the reason coming to the resort. Beside that everything was outstanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soufiane, First of all, thank you for such a lovely and thoughtful review. What a pleasure to read that you have enjoyed your stay among us and that our staff worked hard in order to insure your well being. Thank you for your kind remarks, we will make sure to take them into account and to suggest this idea to our security team. Hoping to welcome you back soon at Sofitel Agadir Thalassa Sea & Spa. Regards, Mustapha MAHER Director Sofitel Agadir

K. Business - 15/07/2018 AccorHotels certified review

First class hotel in all respects. Rooms excellent service excellent. Would come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine Elkabous. Guest Relation Manager.

Paul Friends - 15/07/2018 AccorHotels certified review
« Great but could be perfect »

The staff are very professional, friendly and warm. Great people. And amazing resort space and buildings and rooms. The resort and specifically my room was lovely. I was there about 5 years ago. The resort appears to have worn since then. It needs some updating and maintenance. For example, the hand held shower was starting to come off the wall and the colour therapy rain shower was no longer working. The Bose sound system only accommodates older iPhones with the adapter it has. Also could work on attention to detail. Although there was a mini bar and wine in the room. I couldn’t open a bottle because there wasn’t a cork screw or bottle opener. I had to ring house services to deliver one to the room. The curtain in my room kept coming down whenever I tried to close or open the curtain. So despite having a lot of good points and a great overall experience the general maintence and lack of attention to detail slightly let’s the resort down. The score could be an easily achievable 10 if some of these things were sorted. Still a wonderful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa sea & spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghizlaine Elkabous. Guest Relation Manager.

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