Hotel - Novotel Suites Gare Lille Europe
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Gare Lille Europe Hotel

4.0/5 1,636 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-11:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • Web Corner
  • Copy/print service available
See all services

Our suites

  • 126 suites
  • 113 non-smoking suites
  • 4 suites for people with reduced mobility
  • 35 family suites
  • 8 connecting suites
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,030 reviews

Our guest reviews for Novotel Suites Gare Lille Europe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,636 reviews
Alexg Couples - 13/11/2018 AccorHotels certified review
« Perfect place to stay i Lille especially if you are on the move »

Very spacious rooms, comfortable beds, and great service. Location is also ideal, just outside the Euro Lille station. Coaches leave to other French and European cities from your front door and a couple of hundred metres away from the other train station with connections to local and international destinations. The city centre is a 10-minute walk away and a shopping mall (closed on Sundays)very close by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEXANDER G., We thank you for your comment ! We are happy that you had a nice stay with us and hope you will come back soon! Indeed, we are located right in front of the station Lille Europe, which is better for your travels. In addition, we are in few minutes’ walk from the city center. We look forward to welcoming you again. Yours sincerely, The whole Suite Novotel team

Maria S. Families - 13/11/2018 AccorHotels certified review

Good location and great breakfast. The staff was lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CANDIDA S., We are sincerely affected that the welcome of our team has conquered you. We attach a particular attention to the stay and support of each of our customers. we appriciate also that you liked our breakfast and hope that we will see you very soon! Sincerely,

Gill K. Couples - 10/11/2018 AccorHotels certified review

Really well equipped room, really friendly staff, but room was way too hot

Anas Families - 09/11/2018 AccorHotels certified review
« Very good »

Welcoming staff clean and perfectly soundproofed room Good price good location

Bela W. Families - 05/11/2018 AccorHotels certified review
« Fantastic in every way »

From beginning to end the staff at the hotel made this stay fantastic. Great location, stayed for 3 nights. Nothing was too much trouble for the staff. Yes, breakfast can get busy (top tip, go early) however breakfast is from 6am-12pm so no rush really. Room was good and clean. The traffic outside like to use their horn a lot (beep beep) but this has nothing to do with the hotel. Our stay was perfect and would definitely stay again.

Kira Couples - 05/11/2018 AccorHotels certified review
« Was ok stay, but not necessarily would come back »

Overall, an average experience. Room was great, however, it's needed to check the pipe system as toilet after the first flush started smelling like urine. Honestly, consider some sanitation or something to cover the smell while working on a problem. It is unacceptable. Room was very clean, we got a bathtub and a shower, comfortable bed, big tv, good wi-fi. But - no slippers, plastic and paper cups for tea & coffee. Staff was helpful, however, we have arrived early in the morning and left our luggage there. The lady at the reception advised us to come back around 12:30 saying the check-in will be possible after that hour. We came back at 1 pm and were sent back saying none of the rooms were available. If we knew that beforehand, we would simply stay in the city and come back later. Breakfast deserves a separate paragraph. As we stayed on the busiest night of the week - Saturday to Sunday, it is normal that the breakfast room is full. We were prepared for it. Also, very good that the hotel extended the breakfast hours on this day up to 12 o'clock. However, the management should pay attention to who they hire to serve the breakfast and how they are doing it. Two student girls that clean and refill the food for such a big hotel - sorry, but they are understaffed. Therefore, completely demotivated to do their job properly - they have no system, who does what, the buffet stays empty for long time but they don't seem to care. Regarding the selection - as you can see from AccorHotels website, breakfast is the weakest point of this hotel. It is true. You will get the same exact breakfast at Ibis chain by paying much less.

Marlyse Couples - 05/11/2018 AccorHotels certified review
« basic »

i was expecting more from a "NOVOTEL" hotel! No restaurant, and a just a small reception and atrium! very, very simple indeed!

Karina Families - 04/11/2018 AccorHotels certified review
« Karina »

Overall very nice stay, friendly staff, spacious room, good hotel location, suitable for families.

Claire B. Business - 02/11/2018 AccorHotels certified review
« Ok »

I would say unlucky, had to change room because the heating was not working. When I eventually got into the new room the towels had make up marks and poo marks...

C.w. Families - 01/11/2018 AccorHotels certified review
« We did enjoyed Lille beautiful city and staff member was great! »

We are Accor Club member but unfortunately Accor directly did not give us a good price compared to booking.com so we went with booking.com (Real shame) We booked a Queen Suite stated we get a bath and all, but when arrived room was disappointed. As we have been to many Accor group hotels i must say this was one of my least favourite. The rooms was not as promised and expected. We were put in Room 301 it is a handicapped room and that was not too handy staying with children as the toilet was very high and the shower was terrible. Every time we took a shower the whole bathroom gets wet. Sound wise too was not good as we heard the busses pulling up and honking. Breakfast was a good selection but the egg station could do with some instructions and maybe a way to marked your eggs and our eggs kept getting taken when we went to collect it. Good points was location it is very well located and staff were friendly and helpful.

Kieran Business - 01/11/2018 AccorHotels certified review
« Good service »

Nice large bedroom, wifi wasn't very good in the bedroom. Breakfast was OK

Peggy Families - 31/10/2018 AccorHotels certified review
« great stay, quick check in/out, bad wifi »

Overall good stay, but let down by the WIFI connection in our room (313), we could not get internet connection at all from our room. Unless you wish to stand outside your hotel room and closer to the lift area.

Anonymous Business - 31/10/2018 AccorHotels certified review

Very nice overall

Phil Couples - 31/10/2018 AccorHotels certified review
« Excellent stay, good but hectic breackfast »

Nice room, easy check-in, nice staff. The hotel was fully booked. Had to wait 10' for a table for breakfast and the buffet kept stocking out. Food was good however.

Nashat H. Families - 30/10/2018 AccorHotels certified review

Not clean Noisy Not confotable

Mr G. Business - 30/10/2018 AccorHotels certified review
« disappointed »

noisy, no hot food, works being done during the day in the hotel but not being zdvised about it when booking, TV not functioning well (not all channels)

Anonymous Couples - 29/10/2018 AccorHotels certified review
« Very comfortable ; disappointed that no restaurant. »

Room and related facilities were good . Staff were helpful . Disappointed that there is no restaurant .

Aldo C. Business - 29/10/2018 AccorHotels certified review
« Short stop in Lille for one night »

STay was good, very useful recommandations from receptionists, nice room and quiet . To repeat !

Jano Business - 26/10/2018 AccorHotels certified review
« Comfortable stay near the train station »

The fridge includes a bottle of water that is replanished every day, big spacious rooms and very good WiFi speed. The only weak point is the breakfast. Not much choices

Jo Business - 26/10/2018 AccorHotels certified review
« Work in Lille »

No charm what so ever at this hotel. The bed was fine, but the toilet smelled badly of old urine. Staff was ok. Breakfast poor for the price. Sorry, this is not a standard of a normal Novotel.

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