Hotel - Novotel Suites Gare Lille Europe
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Gare Lille Europe Hotel

4.0/5 1,652 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-11:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • Web Corner
  • Copy/print service available
See all services

Hotel location

Our suites

  • 126 suites
  • 113 non-smoking suites
  • 4 suites for people with reduced mobility
  • 35 family suites
  • 8 connecting suites
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 4,265 reviews

Our guest reviews for Novotel Suites Gare Lille Europe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,652 reviews
Ian C. Couples - 17/01/2019 AccorHotels certified review
« Convenient location and friendly staff »

We use it for overnight stops when using the Eurostar and appreciate the flexibility of the accommodation.

Ja Solo - 11/01/2019 AccorHotels certified review
« JA Jan 2019 »

very good

David G. Families - 07/01/2019 AccorHotels certified review
« good »

Reception very efficent and helpful, even with my very poor french. Access to the station just across the road,access to local excellent restraunts within easy Walking distance. Suite very comfortable and clean,breakfast cost and quality totally acceptable. Staff very helpful and efficient,gave a good impression of well managed establisment. Keep it up and a happy new year.

Valeriu Couples - 07/01/2019 AccorHotels certified review
« Was OK »

Overall the experience and the services were OK . What was unpleasant , unfortunately the toilet was smelling urinal and the windows are not phonic isolated and you could hear all day long the buses horns near the train station.

N_moh Families - 04/01/2019 AccorHotels certified review
« Well kept hotel in a central location »

The hotel is well kept and the service from all staff was good. The reception area is busy but well managed with a games area which was good for the kids and adults. Our room was also comfortable, in good condition and cleaned daily. The breakfast was also good and enough supplies of everything. I definitely would recommend this hotel.

J Families - 04/01/2019 AccorHotels certified review
« A great stay with the family »

We stayed 2 nights with two families, each in a suit. There is ample room, great layout. We did like the separate toilet a lot and the fact that there is a shower and a bath tub.

Paradise64184420394 Couples - 04/01/2019 TripAdvisor review
« Amazing! »

We have had a very good time in Suite Novotel Lille Europe.The staff was very nice and helpful.The hotel was clean and is in a very good location, close to the city center.We will definitely come back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paradise64184420394, Thanks for your comment ! We are glad to know that you spent good time in our hotel ! effectively the proximity with the heart of Lille is one of our advantages. Thanks for your return about the cleaning service! It will be a pleasure to receive you once again ! Have a wonderful 2019 year! Simon, front desk

Afnan Families - 03/01/2019 AccorHotels certified review

It was very noisy in the mornings specially because of the station closeby.

Meriem Couples - 02/01/2019 AccorHotels certified review
« Amazing! »

We had a very good time in Suite Novotel Lille Europe. The hotel has a great location, just in front of Lille Europe station and just few minutes away from the city center. The staff was very helpful, the hotel was very clean, the room was big and very comfortable. We really enjoyed our stay!

Michael G. Couples - 29/12/2018 AccorHotels certified review
« Convenient for Eurostar »

Large well equipped comfortable room. Friendly staff

Céline Families - 28/12/2018 AccorHotels certified review
« Wonderful time »

We were really well looked after, from the moment we requested a different room to the easy checkout. People working there are naturally welcoming and adaptable to demands. The hotel rooms are starting to look slightly worn out but the new tv screens make up for it ! Thank you very much, Christmas at your hotel is always memorable.

Ranjan K. B. Business - 24/12/2018 AccorHotels certified review
« excellent stay »

friendly staff, experienced hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear RANJAN KUMAR B., We very much appreciate your comments regarding your stay at the Novotel Suites Gare Lille Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are grateful for your warm feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie

Craig Families - 21/12/2018 AccorHotels certified review
« Never again »

Went to 3 Novotel before we got to this booking. 1st Novotel sent us to wring address and this cost us 65 euro. Air conditioning didn’t work. Would never stay there again.

Janet F. Solo - 20/12/2018 AccorHotels certified review
« Almost total satisfaction »

My suite was very very clean and had everything that was needed and very good value, The staff were excellent and nothing too much trouble, even helping me to my Eurostar train next day because of my reduced mobility! I had only one little issue...the shower floor was very slippery when wet, and nowhere to hold onto...but never the less I had a great experience ...thankyou!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET F., We very much appreciate your comments regarding your stay at the Novotel Suites Gare Lille Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The teams joins me to wish you a Merry Christmas & a happy new year, Sincerely, Annie Lenne Deputy manager

Sue Business - 18/12/2018 AccorHotels certified review
« Great hotel in good location! »

Enjoyed the room, very clean large rooms with big TV and access to English speaking channels which was enjoyable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUE C., We very much appreciate your comments regarding your stay at the Novotel Suites Gare Lille Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are grateful for your warm feedback. We are happy that the calm and comfort of your room has been adapted to your expectations and that you have been able to enjoy your stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie

Esther A. Business - 13/12/2018 AccorHotels certified review
« I was only there for 1 night but a positiv experience »

Staff were welcoming and helpful on arrival. Room and facilities were excellent and hotel is in a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ESTHER MARY MRS A., We very much appreciate your comments regarding your stay at the Novotel Suites Gare Lille Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The teams joins me to wish you a Merry Christmas & a happy new year, Sincerely, Annie Lenne Deputy manager

Rob Couples - 11/12/2018 AccorHotels certified review
« Average basic hotel »

Hotel was what we expected from the Novotel range of hotels - it was nice to have a larger room with fridge and microwave, but some basic cutlery and some dishes might have helped. Fortunately there is a Carrefour supermarket just across the road where the necessary items can be purchased. We absolutely hate the paper cups provided in Accor hotels - perhaps it is the continental way, but personally I like to drink my tea and coffee from a proper cup -- again Carrefour provided, at a very reasonable price.

Paul S. Families - 10/12/2018 AccorHotels certified review
« Excellent stay ... the breakfast could be a lot better »

Excellent stay, great rooms and polite and helpful staff. My only criticism is that the breakfast could be a bit better, poor choice of food and with the exception of boiled eggs and toast, there is no hot food options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL S., We very much appreciate your comments regarding your stay at the Novotel Suites Gare Lille Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The teams joins me to wish you a Merry Christmas & a happy new year, Sincerely, Annie Lenne Deputy manager

Anonymous Business - 10/12/2018 AccorHotels certified review
« Relatively comfortable »

Straightforward and convenient.

Anonymous Friends - 09/12/2018 AccorHotels certified review
« Satisfactory »

Good, comfortable and quiet (on 4th floor) given Lille Europe is so less pleasant and poorly lit. Signs in station could be better including to the hotel ! but google earth meant I could easily find the building. Slight draw-back was fact there had been no enquiry made as to composition of guests as consequence request had to be made for bedding for bed settee upon entering the room- travellers being two female friends who are not partners ! - one sleeping in double bed and other on bed settee (more comfortable than at many at Novotel) - but a great rendez-vous was had by both friends one living of whom lives in UK and other in Netherlands. Reception staff was kind and helpful.

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