Hotel - Novotel Suites Gare Lille Europe
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Gare Lille Europe Hotel

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4.0/5 1,565 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-11:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • Web Corner
  • Copy/print service available
See all services

Hotel location

Our suites

  • 126 suites
  • 113 non-smoking suites
  • 4 suites for people with reduced mobility
  • 35 family suites
  • 8 connecting suites
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 3,351 reviews

Our guest reviews for Novotel Suites Gare Lille Europe

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,565 reviews
AccorHotels certified review
Noel F. Families - 11/04/2018
« Excellent »

fantastic experience. I would highly recommend your staff Ken and Kevin for the wonderful work they do and really feel guest so much at home and have been very helpful with information and i wish other hotels around the world employ such fantastic staff like Ken and Kevin. I will always staying at your hotel only whenever I am coming to Lille.

AccorHotels certified review
S-ok Business - 01/04/2018
« Satisfied but.. »

Great experience. One suggestion though: Can you please make sure that the eggs and the heating plate are placed on a lower table? During breakfast, they are on a high table which makes it really inconvenient to cook, thanks

AccorHotels certified review
L. T. T. Friends - 01/04/2018
« Good location but not professional room service »

- Near train/bus stations and supper market - I requested for a hair dryer and been kept waiting for 3 days to have one which was really concern us with the cold weather of France on March. - At booking confirmation, the payment would be made at hotel and I initially wanted to pay in cash. But the hotel was dirrectly charged the cost to my debit card without any checking which caused a mess in my financial plan for my trip.

AccorHotels certified review
Anonymous Couples - 27/03/2018

room cards get demagnetised constantly: annoying shower was broken: would not stay up brilliant location staff efficient and welcoming room very large, space very pleasant

AccorHotels certified review
M Business - 24/03/2018
« good »

Was good, but this time I experienced non-functional safe box and air-condition..

AccorHotels certified review
Anonymous Business - 16/03/2018
« Friendly clean and spacious »

People working there are super friendly. The extra security on the elevator make meet feel safer. I don't like how much time do I need to make the room dark. Lots of windows to block and many switches to turn off. Doing this evefy day is boring. I like the drinks and the extras that are offered in luxurious option. I've never tried the pre-cooked dinner it doesn't look promising. I enjoyed the breakfast even though I would prefer to have more options.

AccorHotels certified review
Anonymous Business - 10/03/2018
« top »

top

AccorHotels certified review
Tel Couples - 08/03/2018
« Okay »

Gentlemen on reception was great help with directions location was great but there was one issue I spilt some water on bedsheet I removed it the piss stains all over the mattress was shocking to be honest !

AccorHotels certified review
William Business - 05/03/2018
« great »

Comfortably

AccorHotels certified review
Chacha Families - 05/03/2018
« the most excellent customer service »

This is my home away from home, Ken always goes above and beyond to exceed our expectations.He always makes us fell welcome. Nicolas the bartender is amazing too

AccorHotels certified review
L. Business - 19/02/2018
« Very poor service »

As a gold member I was expecting someone at the priority desk, there was nobody. My towels were not replaced, just folded and still wet My glass of wine ordered the first night stayed during 2 days in the room as if I wanted to finish it a day after

AccorHotels certified review
Monsieur X. Business - 17/02/2018
« RAS »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alain D., We very much appreciate your comments regarding your stay at the Novotel Suites Gare Lille Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline

AccorHotels certified review
Anonymous Business - 16/02/2018
« Delicious »

Fantastic! Tres comfortable

AccorHotels certified review
Mark L. Business - 15/02/2018
« My favourite place to stay in Lille »

Great size room & bathroom. Very clean & comfortable for a 2/3 night stay.

AccorHotels certified review
Michel K. Families - 29/01/2018
« Convenient for a short stay with 2 kids »

Comfortable, clean room with good facilities. Minus on the air conditioning that was not working properly and required us to open windows to cool down the room, with air coming from the motorway (room 205).

AccorHotels certified review
Marcello Solo - 27/01/2018
« Not satisfied. »

The room space, decoration and bathroom were excellent, but the smelling of cigarretes of the beddings were something terrible. My impression was that the maid didn't change them.

AccorHotels certified review
John Business - 26/01/2018
« satisfied »

I've been staying at the hotel regularly since last september. The hotel is nice, well located, and the staff is cool that's why I keep returning. However in the past 2 weeks the room cleaning service has not been replenishing coffee bags and water every day. Annoying, specially the coffee missing

AccorHotels certified review
Dan H. Business - 25/01/2018
« Excellent »

The room was clean and pleasant, but more importantly, very well-designed, with enough table work space and power source for colleagues. The separation of toilet from bath and shower was also very helpful, especially for privacy for guests or colleagues. The curtain that divided the room also afforded another degree of privacy for working.

AccorHotels certified review
Ivan Business - 24/01/2018
« A fine stay at your property »

A stay at your hotel was fine however in room was quite cold. The air conditioning was not able to make a pleasant temperature in my room. Please, could you set it to hihger level to heat up more the rooms. Thank you.

AccorHotels certified review
Wolfgang E. Business - 24/01/2018
« quick and clean »

all what you need for a one night stay was availed. Express check in and out service is prefect

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