Hotel - Novotel Suites Gare Lille Europe
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Novotel Suites Hotel

Novotel Suites Gare Lille Europe Hotel

Boulevard de Turin 
59000  LILLE
FRANCE

1,465 reviews
TripAdvisor Rating Based on 1,465 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-11:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • Web Corner
  • Copy/print service available
See all services

Hotel location

Our suites

  • 126 suites
  • 113 non-smoking suites
  • 4 suites for people with reduced mobility
  • 35 family suites
  • 8 connecting suites
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 2,589 reviews

Our guest reviews for Novotel Suites Gare Lille Europe

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,465 reviews
AccorHotels certified review
Tracy M. Families - 20/07/2017
« We had no electricity in our rooms. »

Checked in after a long day. Room was not very clean, bathroom smelled. Woke up in the morning unable to shower due to lack of electricity. Front desk shrugged it off without apology or comment. Extremely disappointing stay. Good location for train station. Impossible to find using GPS.

AccorHotels certified review
Marcell Business - 19/07/2017
« Marcell »

Guest is in title of all details listed in the offer or in title for fair compensation.

AccorHotels certified review
Anonymous Business - 14/07/2017
« Good and convenient hotel »

The hotel is very well located, the staff is friendly and welcoming. The room was big and quiet. Good overall experience, just a bit pricy.

AccorHotels certified review
Manuel K. Business - 14/07/2017
« Rooms good, staff friendly but service bad »

Positive: + Rooms are very good + Location of the Hotel + Friendly staff Negative - I'm staying every week 3 nights at your hotel and EVERY WEEK, the address, firm, BTW, etc. on my bill is the wrong one. EVERY WEEK I have to mention the right address. So PLEASE can you change it now for the future? Because I am on a project at Lille for the next 2 years and I don't want to say this EVERY WEEK!! Thanks, Manuel Kaut

AccorHotels certified review
Kristof Families - 08/07/2017
« prima hotel »

Prima hotel

AccorHotels certified review
Jc Business - 06/07/2017
« Very satisfied with the stay »

Room was nice - a lot of room. Not noisy and comfortable temperature. I liked the separate bathroom and shower. Two minor negatives: bathroom smelled like urine and had issues with the TV at times. Otherwise, highly recommend this hotel.

AccorHotels certified review
Anonymous Families - 02/07/2017
« Convenient and clean »

What was not good: - the room was too hot at night as the aircon didn't really work. - the wifi was really patchy in the room and kept dropping out. What was good: -staff at check in -games in lobby -breakfast, especially as free for kids

AccorHotels certified review
Anonymous Business - 02/07/2017
« Booking error resulting in overpayment and left me extremely dissatisfied with this hotel. »

My assistant booked the hotel, and made an error booking the hotel by booking for 28 July rather than 28 June. Rather than recognizing this pre-paid credit, and perhaps charging a change fee or something, this credit was wiped out completely and a much higher rate was made available for the day (there was no problem with lack of availability of rooms). I felt abused.

TripAdvisor review
KazanTumbleweed Solo travel - 30/06/2017
« Comfort and Convenience »

A great place to stay in Lille as it is right near both stations. The hotel is modern and clean with free soft drinks and movies. The best thing is the wonderful staff who are very helpful and caring.

AccorHotels certified review
Arthur B. Couples - 28/06/2017
« Spacious and wellll equipped rooms without unnecessary attachments and services. »

Rooms were spacious, clean and comfortable. The informal approach adopted in the front line service functions and apparent use of personnel in delivering differing service requirements as required we thought worked very well.

AccorHotels certified review
Kazan T. Solo - 28/06/2017
« A restful stopover »

Being close to both stations in Lille the hotel was easy to reach and was very well set up with traveller amenities such as free minibar and movies. The staff speak English and are extremely helpful and at tentative.

AccorHotels certified review
Benjamin W. Friends - 27/06/2017
« The staff were a credit to you and your company. Simon and the front desk helpd us and ourt group without any problem. We were part of the JAMIN group.  »

We stayed with a large group and had an excellent stay helped by the lovely staff.

AccorHotels certified review
Sabir A. Business - 27/06/2017
« Comfortable and wonderful  »

I always love to stay here.its has easy access to train. Taxi. Shoping malls and tastey halal food.

TripAdvisor review
Couples - 25/06/2017
« 5th visit - not as good as previous »

03 June - room excellent. Good bathroom and very clean. Quick check in and out, efficient staff. 21 June - room very poor. Wet room and toilet had bad stains. Also carpet stained. Staff always friendly.

AccorHotels certified review
Anonymous Business - 23/06/2017
« business visit »

great location, very friendly professional staff. the air conditioning in the room (902) was not strong enough please have it checked.

AccorHotels certified review
Mike Couples - 20/06/2017
« Tired furnishings with poor air conditioning »

We've stayed at the Suite Hotel since 2006 and whilst the room has been updated the soft furnishings including the carpet and chairs are looking a bit shabby. The air conditioning was poor. I understand it was very hot over the weekend but little cold air was evident from the unit. We raised the issue with the front of house who said they would investigate and possibly swap rooms but this information did not transfer between staff so it felt that we had to constantly restate our problem.

AccorHotels certified review
Fred Families - 18/06/2017
« Great Location  »

Very comfortable room and great location for both the station across the road and the short walk to the city centre.

AccorHotels certified review
Michael Couples - 18/06/2017
« Always comfortable »

Very convenient for Gare Lille-Europe; we know that we will have a large, comfortable room. Staff very friendly.

TripAdvisor review
Business - 12/06/2017
« Easy hotel choice for business in Lille »

Stayed for the 4th time here in the past 12 months and will stay again end July. Convenient location to Euro Lille station and shopping mall. Good sized rooms and vale when compared to other hotels in same area.

AccorHotels certified review
Paul S. Families - 06/06/2017
« bed was not made and the TV did not work; way below the usual standard at this hotel. »

Upon arrival, the single bed was not made up. I asked Simon on reception (who was very good throughout my stay) if this could be made and he informed me that someone would be there by 6pm to make it. It was still not made by 8:30 and I had to ask a manager to make it. Also, the TV was not fully working as there were no videos on demand and this was not rectified during my stay there. The housekeeping was poor this time as not enough coffee/milk was left every day. I have stayed at this hotel 4/5 times over the last five years and the standard was not there this time - why is this?

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