Hotel - Novotel Suites Gare Lille Europe
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Gare Lille Europe Hotel

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4.0/5 1,556 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request


  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-11:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • Web Corner
  • Copy/print service available
See all services

Hotel location

Our suites

  • 126 suites
  • 113 non-smoking suites
  • 4 suites for people with reduced mobility
  • 35 family suites
  • 8 connecting suites
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 3,293 reviews

Our guest reviews for Novotel Suites Gare Lille Europe

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,556 reviews
AccorHotels certified review
Anonymous Business - 16/03/2018
« Friendly clean and spacious »

People working there are super friendly. The extra security on the elevator make meet feel safer. I don't like how much time do I need to make the room dark. Lots of windows to block and many switches to turn off. Doing this evefy day is boring. I like the drinks and the extras that are offered in luxurious option. I've never tried the pre-cooked dinner it doesn't look promising. I enjoyed the breakfast even though I would prefer to have more options.

AccorHotels certified review
Anonymous Business - 10/03/2018
« top »


AccorHotels certified review
Tel Couples - 08/03/2018
« Okay »

Gentlemen on reception was great help with directions location was great but there was one issue I spilt some water on bedsheet I removed it the piss stains all over the mattress was shocking to be honest !

AccorHotels certified review
William Business - 05/03/2018
« great »


AccorHotels certified review
Chacha Families - 05/03/2018
« the most excellent customer service »

This is my home away from home, Ken always goes above and beyond to exceed our expectations.He always makes us fell welcome. Nicolas the bartender is amazing too

AccorHotels certified review
L. Business - 19/02/2018
« Very poor service »

As a gold member I was expecting someone at the priority desk, there was nobody. My towels were not replaced, just folded and still wet My glass of wine ordered the first night stayed during 2 days in the room as if I wanted to finish it a day after

AccorHotels certified review
Monsieur X. Business - 17/02/2018
« RAS »


Our hotel has responded to the review
Our hotel has responded to the review

Dear Alain D., We very much appreciate your comments regarding your stay at the Novotel Suites Gare Lille Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline

AccorHotels certified review
Anonymous Business - 16/02/2018
« Delicious »

Fantastic! Tres comfortable

AccorHotels certified review
Mark L. Business - 15/02/2018
« My favourite place to stay in Lille »

Great size room & bathroom. Very clean & comfortable for a 2/3 night stay.

AccorHotels certified review
Michel K. Families - 29/01/2018
« Convenient for a short stay with 2 kids »

Comfortable, clean room with good facilities. Minus on the air conditioning that was not working properly and required us to open windows to cool down the room, with air coming from the motorway (room 205).

AccorHotels certified review
Marcello Solo - 27/01/2018
« Not satisfied. »

The room space, decoration and bathroom were excellent, but the smelling of cigarretes of the beddings were something terrible. My impression was that the maid didn't change them.

AccorHotels certified review
John Business - 26/01/2018
« satisfied »

I've been staying at the hotel regularly since last september. The hotel is nice, well located, and the staff is cool that's why I keep returning. However in the past 2 weeks the room cleaning service has not been replenishing coffee bags and water every day. Annoying, specially the coffee missing

AccorHotels certified review
Dan H. Business - 25/01/2018
« Excellent »

The room was clean and pleasant, but more importantly, very well-designed, with enough table work space and power source for colleagues. The separation of toilet from bath and shower was also very helpful, especially for privacy for guests or colleagues. The curtain that divided the room also afforded another degree of privacy for working.

AccorHotels certified review
Ivan Business - 24/01/2018
« A fine stay at your property »

A stay at your hotel was fine however in room was quite cold. The air conditioning was not able to make a pleasant temperature in my room. Please, could you set it to hihger level to heat up more the rooms. Thank you.

AccorHotels certified review
Wolfgang E. Business - 24/01/2018
« quick and clean »

all what you need for a one night stay was availed. Express check in and out service is prefect

AccorHotels certified review
M Business - 22/01/2018
« Excellent customer service delivery »

I was extremely impressed by your staff, particularly Ken and Simon. They are very welcoming and truly dedicated to their work. I arrived early morning (06.30am) on a rainy hoping for an early check in. Ken welcomed me with a warm smile, offered me a hot drink and a pastry whilst I was waiting. Then Simon came in very nicely and they both arranged for an exceptional early check in within the hour. They both also arrange an executive room for me. During my stay each time I met them they were both extremely open and attentive. I would like to add that Its nice to see the diversity of your team in terms of skin colours. I truly wish that Ken and Simon would be promoted to management positions with the Accor Group. Both of them truly embodies what customer service delivery is about. Usually the service in France is not so great but for once I was happily surprised. As for thé rooms they're nicely done and the foam matress is really comfortable. The continental breakfast was good but fir English breakfast lovers I would suggest more choice in the hot section (bacon, sausages, mushrooms, potatoes, beans ...). Overall I enjoyed my stay and your team of men and women were very good.

AccorHotels certified review
Davidy Couples - 22/01/2018
« Efficient design, good value in sale. »

Superior suite was an efficient design and very usable, if a little plastic feeling. Bizarre having a microwave with no crockery or cutlery of any description, just 3 sets of cheap and cheerful would have been sensible. Very stingy on tea and coffee too. 3 pods of proper coffee (although 1 was decaf), but only 2 paper cups.

AccorHotels certified review
Emmanuel M. Business - 15/01/2018
« Excellent place »

Very nice room to stay for a week, unfortunately I only stayed one night.

AccorHotels certified review
Gerardo Couples - 09/01/2018
« can hardly be improved! »

Space, comfort, excellent bed, cosy style, quiet, friendly...these are the characteristics of the suitenovotel. A pity that house keeping forgot to clean our room on sunday but great as this was compensated by reception by offering a glass of complementary wine.

AccorHotels certified review
Djay Families - 04/01/2018
« comfortable, spacy, lack of cleanliness »

Everything was great except for the cleanliness. Though the bed sheets were changed and the linen was clean, the floors (room, wc and shower) were very dusty (as clearly seen on the socks of my daughter who removes her shoes while in the room). the carpet doesn’t seem hoovered nor the hard floors mopped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JESSICA M., Thank you for taking the time to tell us about your experience at the Novotel Suites Gare Lille Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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