Hotel - Novotel Suites Gare Lille Europe
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Gare Lille Europe Hotel

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4.0/5 1,496 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-11:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • Web Corner
  • Copy/print service available
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Hotel location

Our suites

  • 126 suites
  • 113 non-smoking suites
  • 4 suites for people with reduced mobility
  • 35 family suites
  • 8 connecting suites
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating Based on 2,846 reviews

Our guest reviews for Novotel Suites Gare Lille Europe

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,496 reviews
AccorHotels certified review
Gang A. Families - 06/10/2017
« Great location, big rooms. Generally nice and available staffs »

Nothing to blame in particular. I enjoyed big rooms nice breakfast provided by the hotel. The locations cannot be better: just next to Lille Europe. Staffs were generally professional and nice, although there was one time in which they were too late fulfilling my request.

AccorHotels certified review
Stef Friends - 03/10/2017
« Great for one night »

Good hotel for people who need to catch train or Eurostar. Stayed at Suite Novotel in other place but this time was not okay. Bathroom under water when taking a shower. Room wasn't cleaned okay. Breakfast was good but floor sticking from orangejuice. Nobody from the staff cleaned it up. Because of lobby and breakfast room are same room. No chance for quiet breakfast. Pooltable and Ping Pong table next to the tables. No other room to sit. Staff at check in was very friendly.

AccorHotels certified review
Anonymous Couples - 30/09/2017
« mr »

all good, room ideal. concept of microwaving meals brilliant. comfy bed & easy reach of Eurostat.

AccorHotels certified review
Andy Business - 28/09/2017

The rooms and corridors had a stale smoke smell, as a non-smoker this is not a nice experience. The back of the toilet bowl (room 601) has a large stain down the centre of it; again, not nice to look at. For the price of the rooms they are not up to a sufficient standard. Breakfast is expensive for the selection that is offered.

AccorHotels certified review
Matt Couples - 26/09/2017
« Great hotel perfect location! »

We really liked this hotel: The room was very spacious and met all of our needs. I have a disability and use a mobility scooter. We found the hotel room to have more than enough space to accommodate the scooter without it being in our way. There were plenty of electric sockets (2 on each side of the bed as well!) which is a must as I have to charge my scooter daily. The walk-in shower was great and very spacious. The location was perfect for us as it was 5 or so mins walk to the shops, 15 mins walk from the town centre and directly opposite to the Eurostar station. Cons: The water pressure in the shower could have been a little faster but that's only a minor issue. The bed was a little too soft but again this is a minor issue. There really needs to be an emergency cord in the shower as there was no way of calling for help if I had a fall in the shower. Could have been a little more generous with the amounts of complimentary tea/coffee/water etc left in the room. We didn't have breakfast so can't comment on it. The staff on the whole were very friendly and helpful.

AccorHotels certified review
Jg Families - 26/09/2017
« Great experience »

I had booked my room but I made a mistake in the date when booking on accorhotels website. At the reception, my problem was handled in 2 minutes, with a smile. The receptionnist was very kind, and it was not a problem for him.

AccorHotels certified review
Arwinder S. Business - 21/09/2017
« Confortable but not up to standard »

I wanted to use the electric car since my stay was longer than 4 nights, but the car was dirty, not charged, not maintained, and nobody knew how to use it. Eventually it couldn't work and I wasted 1.5hours trying. Also, I was very disappointed I had to make my own eggs for breakfast. I had some mornings I was busy with an appointment, and I did not have time to wait for my eggs to cook on the hot plate. It is slow, messy, and I could not have a proper breakfast in time. I paid for convenience to eat something before rushing to work, but did not get what I paid for. I also wonder, what if I did not know how to make eggs? On weekend, too many people trying to use one small slow hot plate is very difficult. Rooms were comfortable. I like the amenities. Some staff were good. Compliments to Hayat. All in all pleasant stay but not up to my expectation of Novotel.

AccorHotels certified review
Gerald N. Families - 18/09/2017
« It was great. »

Our experience was great. The front desk was knowledgeable and always ready to help.

AccorHotels certified review
Vorasiri D. C. Business - 18/09/2017
« Impressive »

I was surprised to see that the staffs are good in English. The room was very comfortable with space. Sleeping zone, and living zone with big table and sofa. Big shower, separated toilet with lavatory to wash your hand. I liked very much how the TV has programs to choose the movie just like in the airplane. Also activities in Lille to guide. Never seen this kind of service in France (or other countries) where to turn on TV just to make some noise but nothing is interesting. The only disadvantage is the restaurant area which is not so big, require toasting machine. but as a business trip, it was over expected. This hotel made me feel like to go back to LIlle !

AccorHotels certified review
Justine Solo - 16/09/2017
« Pleasant stay »

Very comfortable bed in a very large clean room. The bed linen was not the best but it was clean. Obviously this hotel is ideal for Eurostar travellers.

AccorHotels certified review
Paula Couples - 11/09/2017
« Paula »

Room was nowhere near as good as the room I had last time I visited - a double for 2 people yet only one of each coffee/tea (we both like the same!), a fridge that was not working, a safe that was not working and had been drilled out to open, the TV was too low and the screen could not be seen unless you perched on the end of the bed. The breakfast really was not good - poor choice and if you wanted an egg you had to cook it yourself. Lots of breads to choose from but no toaster (I tried using the hotplate that was there for warming waffles but that did not toast anything. Frozen butter... should I go on? Not impressed for the cost and would not return.

AccorHotels certified review
Anonymous Couples - 10/09/2017
« Very good, according in room lacked cooling power. »

Staff was helpful. Emailed off receipt was not readable.

AccorHotels certified review
Lucas E. Business - 08/09/2017
« Very good »

Every thing was good, no issue

AccorHotels certified review
Michael M. Couples - 05/09/2017
« Excellent »

Easy check in, friendly staff. The room was very nice, very comfortable bed, everything we wanted with a fantastic location.

AccorHotels certified review
Philippe Couples - 05/09/2017
« Many thanks to the staff »

Fullly met our expectations. The staff was very kind and helpful.

AccorHotels certified review
Anonymous Business - 03/09/2017
« Great Hotel with Nice Amenities »

My experience with Novotel was pleasant. The room was nice, the staff friendly, and breakfast had a nice selection.

AccorHotels certified review
Tammy Solo - 03/09/2017
« My short stay In Lille »

I loved my Suite it was large and well furnished. The bathroom was fantastic, with a large deep bath and a walk in shower. The room was extremely Clean. The staff were respectful and very pleasant and helpful. I terms of where the hotel was situated. it was very convenient for the stations (literally just across the road) but it was a very long walk into town. there is a metro right next to the hotel.

AccorHotels certified review
Anonymous Business - 02/09/2017
« it could be better »

I had to ask for recoding the room key card 5 times during a 4 nights stay. Frankly not acceptable at all!

AccorHotels certified review
Pierre R. Families - 02/09/2017
« Week end en famille »

Excellente

AccorHotels certified review
F S. Families - 29/08/2017
« Overcharged »

I booked the hotel mainly because I was able to partially pay the room charges using my reward points. However, I later learned after my stay that my credit card was charged for an additional amount corresponding to the reward points equivalent EURO amount. I have emailed the hotel to raise the issue but have not received any reply, even a simple acknowledgement. As for the hotel facilities, I can say that the room was very spacious and can easily accommodate a family of four. The room has a Nespresso machine, which was great. Breakfast was below average as compared to other Novotel hotels I have stayed before. Location was OK.

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