Hotel - ibis Lyon Caluire Cité Internationale
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lyon Caluire Cité Internationale Hotel

3.5/5 380 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 51.00 EUR Non member rate
From 48.45 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 5  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web corner
See all services

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 114 rooms
  • 114 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
d
4.1/5 AccorHotels Rating 1,543 reviews

Our guest reviews for ibis Lyon Caluire Cité Internationale

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 380 reviews
Lopes Business - 06/06/2018 AccorHotels certified review

difficult because of the railway jam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lopes, Following your stay in our Ibis Lyon Caluire Cité Internationale hotel, we thank you for having made us by your feelings. We regret that you were disturbed during your stay due to nuisance, despite the soundproofing of our Ibis rooms. We hope all the same that our teams have been able to meet your expectations, and apologize for the inconvenience. Sincerely. Arnaud BARBIER Directeur Ibis Lyon Caluire Cité Internationale 9, Avenue de Poumeyrol 69300 Caluire-et-Cuire Mail: h5… Tel: 04 72 27 75 00 Facebook Ibis Lyon Caluire Cité Internationale

John (. Friends - 25/05/2018 AccorHotels certified review
« Okay, but not great for access to city centre »

Rooms were clean and as expected for the price paid. Poor public transport links to the city centre though.

Lucy Families - 23/05/2018 AccorHotels certified review
« Top marks for comfort but disappointing otherwise »

I emailed and called several times to check that I was booked in for two nights, I was assured that this was the case. However, on my arrival the person at reception did not know we were staying for two nights. When I reached my room the toilet was running and did not stop. After a few minutes I called reception and we had to change rooms. Surely the state of the room could have been checked before our arrival. The change of rooms made us late for a meeting. Since leaving the hotel I realised I had left something in the room. I phoned the hotel to ask if someone could check and I was told that no-one would be going up to that floor that day and to call the next morning. I found this particularly unhelpful. I emailed the hotel querying the bill and mentioning my lost item and I still have not had a response. The room was clean and comfortable, but other aspects of my visit were not acceptable.

Paul Business - 13/05/2018 AccorHotels certified review
« Nice business hotel »

Ok

Anonymous Business - 01/05/2018 AccorHotels certified review
« The hotel is basic, but the staff is spectacular »

The Ibis hotel is nice for the price. Nothing fancy, the facilities are very basic, but the staff was phenomenal! They were very attentive, always smiling, making a huge effort to understand your needs even if there was a language barrier. They definitely went above and beyond to accommodate my special requests.

Anonymous Business - 30/04/2018 AccorHotels certified review

My experience at the hotel was bad. This was my second time at a ibis (first, in Seoul, was great). I have no complaints about the accommodation itself, but the personnel did a really bad job. During my stay, there were two people at the desk. I haven't memorized their name but one was male and the other female. My few interactions with the female clerk were pleasant. But I will focus my review on two experiences I had with the male clerk. It happens that my baggage was delayed by my airline and delivered to the hotel. The problem is, I was not communicated of the delivery up to when I asked this person if anything was delivered to me. I was quite surprised that such as simple issue (a delivery) would not be correctly managed by the hotel. I've spent three days without proper clothing while attending an important conference assuming that my baggage had not been delivered. During those days, I've washed my clothes myself in the bathroom and in the last day I went to the mall to purchase clothes. When I asked the clerk when the baggage arrived and he said he didn't know and that there was no way to know. I thought that that was quite strange since someone in the hotel must have received it. Now I'm trying to get a reimbursement from the airline, but I have no idea of when the baggage arrived at the hotel. When I insisted to get such information, the clerk automatically switched his language to French and claimed he couldn't understand what I was saying. The second experience was something I've seen this same person do with other guests. They were checking out before I did and there was some misunderstanding due to their receipts. The clerk became quite impatient due to the issue and started complaining in front of everybody (in French). I have to admit that I'm not a French speaker, but it was very clear that he was complaining. He continued while he went to the back to print a new receipt. These two experiences were definitely the worst I've had in any hotel anywhere in the world. My reason to stay at the hotel is that I was attending a conference with other 2400 people at the centre de congres and this was one of the recommended accommodations. I would definitely have chosen a different hotel if I knew about the quality of the service at this one. If the airline denies my reimbursement claiming my clothes were purchased after my baggage was delivered, I will formally complain to the conference organizers about the service at this hotel.

B. Business - 07/04/2018 AccorHotels certified review
« Bad hotel »

Very unpleasant welcome at the front desk Room not clean Furniture and more globally the hotel are worn and need big refurbishing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister B., Following your visit to Lyon, in our hotel Ibis Lyon Caluire Cité Internationale, we sincerely ask you to excuse us that our team could not meet your expectations. We have noted your remark about the cleanliness of our room Ibis, and inform you that we will share your opinion, with the service of floors, so that this inconvenience does not happen again. Also, we sincerely desolate that our product did not meet your expectations. Sincerely. Arnaud BARBIER Directeur Ibis Lyon Caluire Cité Internationale 9, Avenue de Poumeyrol 69300 Caluire-et-Cuire Mail: h5… Tel: 04 72 27 75 00 Facebook Ibis Lyon Caluire Cité Internationale

Chitra G. Business - 27/03/2018 AccorHotels certified review
« amazing »

people were great and extremely helpful. the hotel is very clean. clean smelling. always had clean towels and prompt service. I would recommend to anyone and come back to stay when I visit again.

Ian B. Business - 28/01/2018 AccorHotels certified review
« Brilliant staff. Great location for the congress centre »

I stayed with my wife for two nights while I was on business at the Congress centre. The congress was an easy 10 minute walk along the river and over a foot and cycle bridge directly to the entrance. The best part of this hotel are the staff. They are superb!!! They are happy, helpful and were happy to talk English when my French faltered. I would stay here again just for their friendliness. The rooms are adequate for a business trip. There are no luxuries but it is one of the most comfortable beds I have slept in at any hotel. The room felt a bit tired and at 6'4", I found the bathroom a little snug. There is certainly no wasted space! That said, the shower was large enough to shower in comfort and the water pressure was excellent. Our room (201) looked directly onto the TGV railway line. While it meant the view was not one of the best in Lyon, we were not disturbed by any noise from the trains. They were travelling quite slowly as they passed this part of the city and the sound proofing was excellent. If I travel to Lyon again for the conference centre, I will certainly be happy to stay here again. My thanks and those of my wife go to the staff on reception and at the bar. Thank you for making our stay so good.

Larry L. Families - 28/12/2017 AccorHotels certified review
« Not Worth »

The location is far from the city center. The staffs are not nice except the Indian worker. The breakfast is excellent. Parking is so hard. Room is so small. I will not come back.

Msw Families - 04/12/2017 AccorHotels certified review
« R.A.S. »

R.A.S.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Monsieur S., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Arnaud BARBIER Directeur

Laurent B. Business - 25/11/2017 AccorHotels certified review
« nice clean room, good »

nice clean room, good bed and draps. for the very expensive price end of 3 stars hotel, my room was located over multiple railways and also a national road, just too nice.... The dinner deal is a horrible experience, frozen badly food. desert was a disaster as well. do not eat dinner at this hotel.. breakfast was quite OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURENTIUM B., Thank you for taking the time to tell us about your experience at the ibis Lyon Caluire Cité Internationale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arnaud BARBIER Directeur

Hadda Couples - 20/11/2017 AccorHotels certified review
« Great customers service »

I really enjoy my stay. Thank you very much

J M. Business - 19/11/2017 AccorHotels certified review
« Improvement needed in all areas »

Improvement needed. Reported issues after first night no room change provided and not informed of repair being done. Very noisey guests on other floors.

Murthy Families - 30/10/2017 AccorHotels certified review
« Good location if you have to reach Lyon conferences centre, though expensive for its services »

The room is small and the cooling function of the conditioning didn't work. Breakfast was good. Rooms are clean.

Edgardo T. Families - 29/10/2017 AccorHotels certified review
« Just meet the needs »

My child like the trains

Jul Business - 02/10/2017 AccorHotels certified review
« Very good »

Excelent room and restaurant and service.

Jack Business - 23/09/2017 AccorHotels certified review
« Overpriced, uncomfortable bed but good location for centre de congress »

see above

Ac Business - 23/09/2017 AccorHotels certified review
« Neat hotel, good stay. »

Enjoyed staying in this hotel. Neatly presented and close to the bus stop and definitely better than its more tired-looking 'budget' cousin which is on the main road. The room was clean and well appointed with good wifi support, sufficient plug points and a comfortable bed. The TV tends to run largely French channels and one can have the pleasure of watching Hollywood dubbed in French (Hint: have channels in other languages)! Though I did not avail of the restaurant the breakfast was at a good price of <10 euros which is really good. Would be happy to stay there again.

Peter F. Couples - 21/09/2017 AccorHotels certified review
« Good product for the price »

Friendly reception. Clean and good rooms. In-house parking.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 51.00 EUR Non member rate
From 48.45 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates