Hotel - Novotel Santiago Vitacura
Novotel Hotel Novotel Hotel

Novotel Santiago Vitacura Hotel

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4.0/5 953 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Dry cleaning / Ironing

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Children's Club for 3 to 6 years
  • Skiing  (Nearby)
    • Downhill skiing (Paying, Nearby)
    • Ski hire facilities (Paying, Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 144 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 104 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,606 reviews

Our guest reviews for Novotel Santiago Vitacura

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 953 reviews
AccorHotels certified review
Anonymous Families - 14/11/2017
« diferente »

diferente

AccorHotels certified review
Thomas Business - 12/11/2017
« Good stay »

Friendly staff, especially at the reception and in the restaurant. Quiet room, good air conditioning and good beds. Clean environment. The only thing I was missing was a Bible (Gideon-New Testament) in the room. All in all absolutely recommendable.

AccorHotels certified review
Byron C. W. Business - 08/11/2017
« Byron C W. »

I have stayed at the Santiago Novotel many times over the past years. Now I’m staying again. Please, you desperately need to update this Hotel. The rooms are showing age and need remodeling. If this is not done soon you will loose your customers as well as myself. I hope my comments are taken as positive input.

AccorHotels certified review
Anonymous Business - 08/11/2017
« Maravillosa »

Grata, descansada, sabrosa

AccorHotels certified review
Ana S. Business - 06/11/2017
« Great week »

Hotel team very kind and attentive, comfortable room (just would suggest bigger closet), great breakfast including during the night )

AccorHotels certified review
K. Business - 04/11/2017
« Dissatisfaction »

Bad attention at the reception at 9:30PM on NOV 3rd. (Miss and Mr. I do not know their name.) I do not recomend the hotel to my colleagues. I am planning to realize a meeting at NOVOTEL on January. I have to reconsider the plan.

AccorHotels certified review
Eddy S. Business - 25/10/2017
« Quality and service are very well kept »

The staff as always, attentive, service oriented and going the extra mile to make the guest feel at home. Perhaps at the breakfast area there’s room for improvement in this regard.

AccorHotels certified review
Rita Business - 19/10/2017
« Very good »

the hotel room was clean, breakfast good, gym far too small

AccorHotels certified review
Shobhit S. Business - 19/10/2017
« Overall comfortable stay. »

Overall clean room, courteous staff and good breakfast. Toilet and bathroom were in separate location and were not convenient as one has to walk through bedroom to get from toilet to bathroom to wash hands. Restaurant food was also ok. Hotel is near a large number of nice restaurants also.

AccorHotels certified review
Diego K. Business - 14/10/2017
« Cheap and old towels »

Towels are very old and cheap, first day they ripped off. Room lay out is not good, toilet is in a separate mini room from shower and sink. I got a room with two single beds while I requested a full size. Social areas are good except for the mini gym which is in an space with no windows and 2 machines.

AccorHotels certified review
Roberson A. D. O. Business - 14/10/2017
« Ok hotel »

Just ok hotel. Worth staying there!

AccorHotels certified review
Ricardo S. Business - 12/10/2017
« Good Service »

Crew is friendly and they provide good service in general, but the rooms need some basic maintenance and repairs.

AccorHotels certified review
Alex Business - 09/10/2017
« I was very happy to stay at Novotel, very encouraged now to stay again one day. »

It was really a great experience, no matter what aspect of stay I want to describe.

AccorHotels certified review
Joe Business - 03/10/2017
« Moderately satisfied sums it up »

Spent a total of 8 nights at the hotel, business. Breakfast fruit was nice. Cant say much for the other food there.. Layout of the room wasn't great. No plugs in the room - no bath etc. Santiago has very hard water, be that as it may. I'm not sure the water-saving showerhead is suitable. Location was fantastic, staff were great, their service was outstanding. Perhaps a renovation is in order.

AccorHotels certified review
Anonymous Solo - 30/09/2017
« AGRADABLE »

AGRADABLE Y TRANQUILA

AccorHotels certified review
P. B. Business - 25/09/2017
« Very satisfying »

Service was top notch. They even left me a small cake for my birthday.

AccorHotels certified review
Amy Business - 20/09/2017
« A great place to stay... »

great basic rooms, great staff, they are always there to help

AccorHotels certified review
Christian Business - 16/09/2017
« Very nice stay like always »

My room was in the 4th floor , very big room with enough space, good tv and good wlan. Bathroom clean and good water pressure for the shower. Big double bed , very good for me as a tall person

AccorHotels certified review
Rafael &. R. A. Business - 10/09/2017
« Very Good »

Our stay on Novotel was very good, the team is very attencious, they aways try to to help, the location of the hotel is very good. And for Brazillians, I recommend to talk with Isa, she works in the first shift, she is brazillian and give a lot of tips for tourist places and helps in everything. And also talk with Rosario and Vanessa from second shift, are not brazillian, but they helped a lot my wife during the time that I was working. We recommend Novotel to everybody, the structure (badroom, breakfast, restaurant, cleaning, everinthing) is very good. Best Regards, Rafael and Renata A.

AccorHotels certified review
Álvaro G. Business - 03/09/2017
« Genial »

Genial

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