Novotel Suites Munich Parkstadt Schwabing Hotel 3 stars

TripAdvisor rating 4.0/5 1,226 reviews
Novotel Suites Munich Parkstadt Schwabing
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Fitness room and bar open 24 hours a day

  • Crib and free and buggy hire available

  • Microwave and fridge in the suites

  • Free tea, coffee and mineral water in your room

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Jogging track (Nearby)
Business services
  • Web corner
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Suites Munich Parkstadt Schwabing

Lyonel Feininger Strasse 22
80807
munich
germany

Tel: +4989358190

Fax: (+49)89/35819199

Contact email

Check-in from 15h00

Check out up to 12h00

  • MUNICH AIRPORT SHUTTLE :   Shuttle MUENCHEN NORD

  • U6 :   U6 ALTE HEIDE

  • Münchner Freiheit :   23 Anni-Albers-Str

  • By plane

    MUENCHEN AIRPORT At 30km / 18.64 miles

  • By car

    A9 SCHWABING (76) At 0.2km / 0.12 miles

  • By train

    MUNICH/MUENCHEN At 6km / 3.73 miles

GPS :48.179975, 11.593131

Our accommodations

Standard Suite

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Family Suite

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Superior Suite

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

4 ELEMENTS

Photo non contractuelle / Strictly non binding

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Munich Parkstadt Schwabing

100% genuine reviews from our guests

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AccorHotels Rating 4.3/5

1,951 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,226 reviews

Nice but not clean enough

Customer review rating 4.3/5

Marco Families - 13/08/2019 AccorHotels review

Nice accomodation. Good service. But toilet smelled.

worn rooms, but perfect for families

Customer review rating 4.3/5

Thomas A. C. Families - 12/08/2019 AccorHotels review

The hotel was nice, with a great breakfast and a large room. But the halls, corridors and rooms could use a renvation.

Thanks

Customer review rating 4.3/5

Sylvia A. Families - 11/08/2019 AccorHotels review

Excellent

Quiet location, nice hotel facilities.

Customer review rating 4.3/5

Anonymous Families - 11/08/2019 AccorHotels review

I booked this hotel at the last moment because it could be used for three adults. When we arrived the check in experience was a little confused. As a priority club member who had checked in online I should have been dealt with immediately. However, I was made to wait by a man who was asking rather detailed information of the reception staff about the English Gardens. He would have been better off going to the tourist information in Munich. I was also rudely queue jumped by a rather large German lady at the priority club desk. I fail to see how your receptionist didn't know I was next in the queue because I had been there about 3 minutes longer than the other lady. But since my German is inadequate I didn't make a fuss. Once I had the full attention of the receptionist she was very friendly and efficient. However, she didn't seem to know that the hotel had an underground car park that it shares with the IBIS hotel next door. She advised us to park on the street outside, but since we had already been travelling for two weeks and had bought lots of things we didn't want to leave them out on the street with no level of security. Once we got to our suite we were happy with it. It was large, the bathroom was excellent with a powerful shower and a large bath tub. The beds were also comfortable and the fridge & microwave were very useful. However, the communal areas were intimidating due to the nature of many of your current guests. They allowed their children to run up and down the corridors making noise. Both nights, after long days in Munich, we were subjected to noise from their children running around and playing on the floor above. It didn't quieten down until about 11pm. Whenever we used the lifts their children would run in and out of them barging past, they seemingly have no concept of how to behave. It was also very strange to see them utilising the entirety of the seating areas downstairs. One morning after already being jostled by their children in the lift, the doors opened to reveal every seat in the foyer area taken up by them eating. I am sure this is not a breakfast area but I might be wrong? My husband also found it insulting when using the lift because any time he was there their women would not get in the same lift as him and would stare at the ground or walls. I live in a multicultural city in England with an over 35% immigrant population and I have never felt such a cultural or religious divide before, I was quite shocked.

Smooth service, friendly personnel

Customer review rating 4.3/5

Peter K. Business - 10/08/2019 AccorHotels review

I checked in and out online. Everything went well with a smooth check-in. Also, as I commented to arrive very early, the reception even called me before arrival saying that the hotel was fully booked and therefore they unfortunately wouldn't have a room available that early. That was good service. At check-out I was asked only whether I wanted a printed bill or by email. I said by email. But 24 hours later the bill is still not there. That is not good. I would have expected it in the hour following my check-out, since an electronic bill would be easy to prepare and send. That is the only negative point I have to report, all the rest was perfectly ok.

Good location but customer care not the best

Customer review rating 4.3/5

Abhishek B. Families - 09/08/2019 AccorHotels review

I had a issue with the redeeming on my points for the stay and the experience of dealing with this was stressful. I was left on my own to sort this out and the hotel staff kept on insisting that I can use this for my next trip to come out of the problem. The help from hotel manager in the end was good to keep this good. Please check that le club and hotel staff are working together and not through the guest.

Excellent concept wasted by lack of maintenance and we didn’t feel welcome

TripAdvisor rating 4.0/5

erikfrance Family - 09/08/2019 TripAdvisor review

The suite decor as a concept is excellent. But one of the three panels for dividing the room was missing, one for the windows was stained from top to bottom, and lat but not lest the corner is the toilet seat was yellow from ... rust it seems Before arriving I had let a message asking not to be close to the lift . I got a suite in front of the lift without explanation. To be fair, it was not noisy. The receptionist did not even bother to smile or tell us something else than the room number ! To be fair, there were some strange excited people making a lot of noise at the bar near The overall stay was correct but it could have been excellent with room duly maintained and staff friendly

Parking is a mess

Customer review rating 4.3/5

Alexander V. Families - 07/08/2019 AccorHotels review

Hotel was OK, just as expected. But these was an issue. I entered the parking freely — it was open — and then it came out that I had to take a ticket at the entrance. Once again, the gate was OPEN and FREE to go. Nothing stopped me from entering the garage. And after that, in just 30-40 minutes when I wished to drive out of the garage, I was charged 10 euros for "issuing a new ticket", while it shoud be free for me as I stayed less than 1 hour in the garage. That's not the way things shoud be done. Now I DO know that one must keep an eye when it comes to APCOA, but well, checking in to Accor hotel, I was not dealing with APCOA, I was dealing with Accor Hotels. I'd be glad if my feedback was useful.

good

Customer review rating 4.3/5

Rana M. A. Solo - 04/08/2019 AccorHotels review

was good, only face the parking issues

Pleasant 4-day stay

Customer review rating 4.3/5

Luke Families - 01/08/2019 AccorHotels review

Room was super clean and hotel is acessible by tram (23), bus (50) or S-bahn (Alte Heide)

Noisy neighbours

Customer review rating 4.3/5

Andy Families - 27/07/2019 AccorHotels review

Hotel ok. Bit far from U-bahn. Issue with party in building next door making a lot of noise (music) but staff handled changing our room well (though hotel is understaffed in the evenings)

Dear Mr. W., Thank you very much for your visit and for taking the time to review your stay at Novotel Suites München Parkstadt Schwabing. I do acknowledge, however, that there is still “room for improvement” in some category. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Marion Keupp General Manager
Customer review rating 4.3/5

Anonymous Business - 27/07/2019 AccorHotels review

Bed sheets were never changed during the period of my stay

Dear Mr. E., I would like to offer my sincere apologies for the faults and human errors regarding the house-keeping and the service. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel Suites München Parkstadt Schwabing. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Good stay, a couple of improvements could make it better

Customer review rating 4.3/5

V. Families - 26/07/2019 AccorHotels review

Good stay, a couple of improvements could make it better

Dear Mr. H., I am very pleased that you took the time to review your visit with us at Novotel Suites München Parkstadt Schwabing. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the breakfast staff. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager
Customer review rating 4.3/5

R Families - 21/07/2019 AccorHotels review

Good hotel,I drove with abig car and it was impossible to drive to the parking,so I didn’t used the parking

Dear Ms. C., Thank you very much for your visit and for taking the time to review your stay at Novotel Suites München Parkstadt Schwabing. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Marion Keupp General Manager

Expectations met on all parameters

Customer review rating 4.3/5

- Families - 19/07/2019 AccorHotels review

This was our second stay in Schwabing, and we knew what to expect. And we were not disappointed. Everything was as we expected, and we will be back, when we need to spend a night or more in Munich again.

Dear Mr. F., Thank you for staying with us at Novotel Suites München Parkstadt Schwabing and for taking the time to review your visit. It was our pleasure to have you as our guest again. We are very pleased that you enjoyed our services and your overall stay with us one more time. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the nice comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Marion Keupp General Manager

Ms Baumgarten to the rescue

Customer review rating 4.3/5

Martin Families - 18/07/2019 AccorHotels review

Franziska Baumgarten is an amazing talented employee that assisted pre arrival in multiple ways! First the reservation booked for the false days thru a slippage in the system, as it all of the sudden had us arrive 2 days later than our arriving flight and our daughters birthday. Called the support phone number in the US, just to get a “can’t help you” with zero empathy from the agent! As it was a prepaid booking, I started to get really worried despite the immediate call to the help center. I called the hotel in Munich directly to see if they can help and Franziska was kind, understanding and made my problem go away with ease. I did call back multiple times as it didn’t update on my app but she assured me all was taken care of and even send me a screenshot of the corrected reservation! Furthermore she assisted in preparing a little surprise for our daughter and placed both mine and my friends room near each other. She alone made our stay great. Otherwise, Room was clean and hotel had a good location. Only disappointment was that the beer had a bad taste and we ended up going across to the other hotel for our second beer and the next evening.

Dear Mr. D., Thank you for staying with us at Novotel Suites München Parkstadt Schwabing and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the amazing remarks on Franziska! And yes, she is an amazing talented employee :-). We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Marion Keupp General Manager

Quite convenient

Customer review rating 4.3/5

Sal Families - 17/07/2019 AccorHotels review

The rooms are spacious and modern. Very convenient for a family. However, the safe in our room didn’t work and was not fixed during our stay although we asked for maintenance twice. Also one of the window shaders was broken and we couldn’t stop the day light from entering the room while we are sleeping.

Dear Ms. H., I am very pleased that you took the time to review your visit with us at Novotel Suites München Parkstadt Schwabing. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the room and the service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Nice hotel with friendly staff

Customer review rating 4.3/5

V. Friends - 13/07/2019 AccorHotels review

Room was clean and quite spacious. Staff at the reception was friendly and spoke English well. Everything as expected from a Novotel, I highly recommended this hotel.

Dear Mr. V., Thank you for taking the time to review your stay at Novotel Suites München Parkstadt Schwabing. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Marion Keupp General Manager
Customer review rating 4.3/5

Anonymous Families - 09/07/2019 AccorHotels review

The single sofa bed was not very confortable, but otherwise the room and the hotel were fine. The hotel surroundings were nice and green.

Dear Ms. Y., Thank you very much for your visit and for taking the time to review your stay at Novotel Suites München Parkstadt Schwabing. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Marion Keupp General Manager

Fantastic experience

Customer review rating 4.3/5

Maddy Families - 30/06/2019 AccorHotels review

The room was clean, cosy, had all amenities. The darkened curtains were especially great. The concierge were very helpful with trips and full day bus tickets. Overall great place.

Dear Ms. T., Thank you for taking the time to review your stay at Novotel Suites München Parkstadt Schwabing. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Marion Keupp General Manager
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