Hotel - Novotel Suites Munich Parkstadt Schwabing
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Munich Parkstadt Schwabing Hotel

4.0/5 1,171 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h
  • Snack & beverage machine

Business services

  • Web corner
  • Self service business centre
  • Copy/print service available
See all services

Our suites

  • 149 suites
  • 100 non-smoking suites
  • 2 suites for people with reduced mobility
  • 149 family suites
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,250 reviews

Our guest reviews for Novotel Suites Munich Parkstadt Schwabing

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,171 reviews
Anonymous Friends - 11/10/2018 AccorHotels certified review
« Adequate but not great. »

The rooms were uncomfortably warm. We were told by the management at the hotel that the air conditioning had been turned off for the season.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., I am sorry about the problems with the temperature, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel Suites München Parkstadt Schwabing. Now I would like to ask you to give us another chance. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Couples - 08/10/2018 TripAdvisor review
« Perfect location and friendly staff »

This hotel is not far from city center, well connected by tram/sub but also easy to find parking with own car, friendly staff giving recommendations to spare some Euros, the hotel is not new but very well maintained, easy to check-in and check-out, even in Oktoberfest time trying to help each of the customers, certainly I recommend the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

It was our pleasure to have you as our guest. On behalf of my entire team as well as on a personal note, I would like to thank you for the excellent Rating, the recommendation and the great remarks on the staff. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Marion Keupp General Manager

H. K. Friends - 07/10/2018 AccorHotels certified review

1.there was no blanket for sofa bed.we need to go at reception to ask the same. 2.room was too small for 3 person.you should have suggested at time of booking. 3.only one mineral bottle in free minibar for 3 people?? 4.price too high .it was no "suite"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel Suites München Parkstadt Schwabing. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Marion Keupp General Manager

Rob T. Business - 06/10/2018 AccorHotels certified review
« fine »

room temperature controls didnt turn the heating on - so slightly cold both nights - however as i was working during the day and into the evening each day it was late for my return and as i was tired i didn't raise this with the hotel. Checkout for some reason took forever - even though i had pre-paid and there were no further charges - in other novotels checkout take a few seconds - here it took 5 mintes. However the staff were pleasant enough - and the room was clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., I am very pleased that you took the time to review your visit with us at Novotel Suites München Parkstadt Schwabing. Thank you for your positive review, and also for your critique and suggestions on improvement regarding the check-out and the air condition. Please accept my apologies for the inconveniences you had to deal with. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Nicolò Friends - 06/10/2018 AccorHotels certified review
« Weekend in Munich »

With 2 friends we spent two nights (Sept 28-30) at this Novotel Hotel in Munich during Oktoberfest 2018. Pros: walking distance from U6 tube station Alte Heide, comfortable, room was clean and breakfast enjoyable. Cons: back at hotel Sat. close to midnight we got 3 bottles of water from dispenser located in the lobby, in few second a receptionis ( black young man with short cut hair) started blaming us saying we were going to leave without paying. We asked if possible to charge to our room the amount ( 2€ X 3bottle ), he replied SHOUTING US to pay immediately by cash, then he started pointing his fingers at us arguing in front of many other clients with a rude,impolite,unacceptable approach. We paid him 6 euro by cash but we didn't get any receipt. Another receptionist (man blond hair) surprised by his overstated approach was attending at this incredible situation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., I would like to offer my sincere apologies for the behaviour of the staff at night audit. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with!I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Jack H. Friends - 04/10/2018 AccorHotels certified review
« One of our rooms was given away »

I am very disappointed that one of our rooms was given away. I made this booking trusting that the room would be available for us. I would like a full refund. Please respond to me directly at Ja…

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., I would like to offer my sincere apologies for the problems regarding the reservation. Please allow me the following information: The reservation was from 28.09. - 01.10.2018 for a total of 5 rooms. 4 rooms are on 28.09. checked in and we did not receive information from the guests at check-in that the fifth room on 29.09. is needed. Therefore we have the reservation on 29.09. canceled. But on 29.09. two ladies arrived for this reservation. Since we were able to allocate the room elsewhere, the ladies got a free upgrade to the Pullman Hotel! We therefore ask for your understanding that we cannot grant a refund for this reason. Best regards, Marion Keupp General Manager

David H. Families - 04/10/2018 AccorHotels certified review
« Efficient and effective service and support. »

Excellent stay. Location, hotel and room facilities were all very good and met all of the requirements of my family of four. Front office staff were excellent and informative. We would especially like to thank Ms Teresa Donoso who mailed us a peice of clothing we had left behind at the hotel. We’re very appreciative of Teresa’s assistance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you very much for your visit and for taking the time to review your stay at Novotel Suites München Parkstadt Schwabing. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and …. in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff and especially on Teresa made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Marion Keupp General Manager

Ben D. Friends - 01/10/2018 AccorHotels certified review
« Very comfortable, and the staff were extremely helpful »

We were very happy with our stay and all members of staff did their best to make it the most comfortable that they could

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for taking the time to review your stay at Novotel Suites München Parkstadt Schwabing. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Marion Keupp General Manager

Kashyapi Business - 27/09/2018 AccorHotels certified review

Room was extremely good. The downpoint was breakfast menu, it was not having variety. There is no kitchen and so we always have to go out to have food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., I am very pleased that you took the time to review your visit with us at Novotel Suites München Parkstadt Schwabing. Thank you for your review, the nice feedback on the room, and also for your critique and suggestions on improvement regarding the breakfast. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Wolfgang D. Business - 23/09/2018 AccorHotels certified review
« Grundsaetzlich ok aber Verbesserungspotential ist vorhanden. »

For business ok. Breakfast room and Hotelbar are very efficient. It's operated by the receptionist and one lady only. For me it was ok. I didn't have breakfast and didn't use the Hotel Bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., I am very pleased that you took the time to review your visit with us at Novotel Suites München Parkstadt Schwabing. Thank you for your positive review, the nice feedback on the receptionist, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

André C. Friends - 11/09/2018 AccorHotels certified review
« Twin bed »

I love Novotel Brand... Everything was perfect, except the hotel doesn't have Twin bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. Please rest assured that we will check the possibilities regarding a twin bed. We really hope to be able to welcome you again as our guest. Best regards, Marion Keupp General Manager

Anonymous Families - 05/09/2018 AccorHotels certified review
« Some positive points but overall not as good as last time »

Front desk staff were excellent in helping with some medical issues and directed us to appropriate healthcare well at the weekend but room had seen better days. Felt tired and wasn’t that clean (desk/bed/sink areas all scuffed).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., I am very pleased that you took the time to review your visit with us at Novotel Suites München Parkstadt Schwabing. Thank you for your review, the nice feedback on the staff, and also for your critique and suggestions on improvement regarding the room and the house-keeping. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Carina C. Couples - 02/09/2018 AccorHotels certified review
« Highly recommended! »

We spent 8 nights at the superior suite. The staff was nice and friendly. The mini bar is all free (Evian mineral water, soft drinks, beer, tea bags, instant coffee, light snacks...etc.) and re-loaded everyday!! There’s a bathtub as well. The location is not near the central, but it’s only few mins walk to the tram stop. There are supermarkets and restaurants within walking distance, too. Overall great value for money!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you for taking the time to review your stay at Novotel Suites München Parkstadt Schwabing. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Marion Keupp General Manager

Russ C. Families - 01/09/2018 AccorHotels certified review
« Don't judge a book by it's cover ! »

I stayed with my wife and son on a city break for 4 nights . We were initially disappointed by the appearance of the hotel, which looked ( and sounded ) more like a construction site. However, the staff were very helpful and assured us that the building work would be restricted to 0800 - 1900. This proved to be the case. The suite was of a good size, well planned and perfect for our needs. Due to being out of the building from 0900 until late we were not affected by the construction. The hotel is reasonably well located and the Alte Heide U bahn is only a short walk away. One small criticism - I was unable to access the safe as the previous occupier had left it closed. I mentioned this to the staff soon after we arrived and was assured that it would be fixed. This never happened. A small inconvenience. Otherwise well done !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. Im am sorry about the problems with the save. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. We really hope to be able to welcome you again as our guest. Best regards, Marion Keupp General Manager

Albert M. Business - 30/08/2018 AccorHotels certified review
« Clean, convenient, comfortable, quiet and extremely helpful dtaff »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. m., Thank you for staying with us at Novotel Suites München Parkstadt Schwabing and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Marion Keupp General Manager

Anonymous Families - 28/08/2018 AccorHotels certified review
« Reasonable »

The staff were helpful, but the room was tired and shabby and needed updating- the bathroom and wc were contained within a plastic insert to the room and were like facilities in a caravan- not what I was expecting in a hotel. The breakfast was adequate- the layout a little cramped but the food and drink were reasonable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., I am very pleased that you took the time to review your visit with us at Novotel Suites München Parkstadt Schwabing. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the room and the breakfast. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

A. S. S. B. Families - 28/08/2018 AccorHotels certified review

The rooms are big and have very good design.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Novotel Suites München Parkstadt Schwabing. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and thr room in particular. We hope to welcome you as our guest soon again. Best regards, Marion Keupp General Manager

J. Families - 28/08/2018 AccorHotels certified review
« Room »

Wide room But a bit cold at noght

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., I am very pleased that you took the time to review your visit with us at Novotel Suites München Parkstadt Schwabing. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the air condition. Please rest assured that I have already looked into this and taken steps - and I will make sure that negative experiences are a rare exception in the future. Please accept my apologies for the inconveniences you had to deal with I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Tb Families - 25/08/2018 AccorHotels certified review
« Lots of space »

Lots of space in the room. Not much to do or many restaurants near the hotel but easy to get into centre of Munich.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Marion Keupp General Manager

W. Families - 23/08/2018 AccorHotels certified review
« Mr »

Was very good and clean hotel , only far to transportion .

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