Hotel - ibis Florianopolis
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Florianopolis Hotel

4.0/5 2,273 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 168.00 BRL Non member rate
From 159.60 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Paid Parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay.

  • 198 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.2/5 AccorHotels Rating 8,350 reviews

Our guest reviews for ibis Florianopolis

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,273 reviews
Thiago R. Business - 09/07/2018 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thiago Flor Da R., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles Reimer Gerente Geral Hotel ibis Florianópolis

Anonymous Solo - 05/07/2018 AccorHotels certified review
« Good »

I liked to stay at Ibis in Florianopolis... but I was surprised with breakfast not included at the hotel fee!!! When I went to check out I was charged... and I didn’t know I would have to pau for it!!! I stayed in another 3 hotels on my vacation trip, and none of them charged me for breakfast!!! It made me go looking for another hotel to stay next time...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. Sincerely, Charles Reimer Gerente Geral Hotel ibis Florianópolis

Rita C. S. Business - 18/06/2018 AccorHotels certified review
« Ms. Rita S. »

My experience , was very confortable, clean, front desk smile girls and very very good . drive that i Dont remenber his name but was 4pm in the morming and him was there drove me to to aeroport, very generous him offer coffee too. i will stay there again . Thank you guys! Rita S. Orlando Fl USA

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rita de Cassia S., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles Reimer Gerente Geral Hotel ibis Florianópolis

EDIVAR G Business - 16/06/2018 TripAdvisor review
« Very good »

Hotel very good and location is perfect allowing easy access to the beach and downtown. The coffee is goog but could be better and should be included daily. The staff are attentive and the bed is comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel ibis Florianópolis

Robert Couples - 05/06/2018 AccorHotels certified review
« Good breakfast poor reception »

Hotel and breakfast were fine. At checkout before a long drive home receptionist would not get off the phone discussing with a no-show customer from day before that it was too late to cancel. This went on and on and we tried to find a manager or someone to check us out. No one else came and finally receptionist rudely said he had only been a few minutes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosa R., Thank you for taking the time to tell us about your experience at the ibis Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles Reimer Gerente Geral Hotel ibis Florianópolis

Anonymous Families - 28/05/2018 AccorHotels certified review
« legal »

foi tranquilo

Our hotel has responded to the review
Our hotel has responded to the review

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Charles Reimer Gerente Geral Hotel ibis Florianópolis

Rodrigo C. Business - 19/05/2018 AccorHotels certified review

Íbis standard, bed and shower. Good ironing clothes room. Wick breakfast, staff sad. I believe it is not a good environment to work

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Charles Reimer Gerente Geral Hotel ibis Florianópolis

Dagoberto A. B. Business - 07/05/2018 AccorHotels certified review
« boa »

dentro do esperado

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia, caso queira deixar seus comentários publicamente é possível fazê-lo no TripAdvisor (https://www.tripadvisor.com.br/Hotel_Review-g303576-d299458-Reviews-Hotel_Ibis_Florianopolis-Florianopolis_State_of_Santa_Catarina.html), e esperamos vê-lo novamente em breve em nosso hotel. Atenciosamente, Charles Reimer Gerente Geral Hotel ibis Florianópolis

Mario Families - 03/05/2018 AccorHotels certified review
« Hospedagem Ibis »

No problems, good breakfast and no complains for room and facilities at all...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mario Borges Pereira do N., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles Reimer Gerente Geral Hotel ibis Florianópolis

Italo Solo - 03/05/2018 AccorHotels certified review
« Good localization »

The rate is very expensive. Breakfast not included. Bedroom clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Charles Reimer Gerente Geral Hotel ibis Florianópolis

William L. Solo - 18/04/2018 AccorHotels certified review
« good stay in Floripa »

clean rooms, good size well located and good wifi

Mauricio Solo - 07/04/2018 AccorHotels certified review
« Stay as expected »

Ibis brand there isnt much to expect in general. I would say that usually the service provided by staff is what makes the difference.

Luiz C. Business - 05/04/2018 AccorHotels certified review
« Expense Receipt was not sent »

My receipts for reservation number 417603 was not sent yet and I can't get any help by phone.

Ivan P. Business - 05/04/2018 AccorHotels certified review
« Satisfaction during my stay. »

I have just one complain: - In my opinion your "Hotel "quality deserve a BETTER "room service". It is very hard arriving at the Hotel by 11:00PM and find a so bad "room service". I would like to know what YOU think about that in order to help me deciding if I should move to another chain of hotels. Kind Regards, Ivan P. (31) 99…

Sam Solo - 03/04/2018 AccorHotels certified review
« Good place »

Nice place, no frills, but provides almost all the basic needs.

Rubens B. Business - 25/03/2018 AccorHotels certified review
« Regular »

Ok

Aldo R. Solo - 25/03/2018 AccorHotels certified review
« Satisfeito »

Atendeu as expectativas

Renan Families - 20/03/2018 AccorHotels certified review
« Lack of attention to detail. So many opportunities to improve. »

- I had to sleep on the same bed as my brother since the hotel didn't offer bedrooms with 2 single beds. - Once the hotel knew I was going to sleep on the same bed as my brother, no extra bed sheets were offered. We had to fight for the sheets during the night. - Bathroom had a single piece of soap and a single shampoo mini bottle. We had to ask for more the next day. - One of the lifts was broken the whole weekend - Long lines/wait for check-in and check-out, even though I had booked and paid online already - Lack of communication between reception and parking professionals, causing us to wait very long for our cars - Lack of organisation in the arrival and parking areas, making us wait very long inside our cars in line to be served. - TVs in the breakfast area kept showing crime scenes... I was expecting to have a relaxing environment for breakfast. - Breakfast juice was made of powdered juice - pretty unhealthy and toxic. - Breakfast plates were very small, forcing my family to stand up go back to be buffet to grab more food several times. - Food professional collecting food samples took a long time, blocking guests from accessing some food items. It was very weird. - Reception didn't know I had already paid for breakfast. At check-in, guy was saying: "if you pay for breakfast you can eat it tomorrow".... Overall, I've decided to try the competition before coming back to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renan B., Thank you for taking the time to tell us about your experience at the ibis Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles Reimer Gerente Geral Hotel ibis Florianópolis

Business - 16/03/2018 TripAdvisor review
« Average »

Hotel in need of a refurb, you are getting old and with precarious maintenance, room with water leak and bad smell of sewage, dirty elevators, breakfast just good, price a bit high for what it offers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel ibis Florianópolis

Felipe B. S. Families - 13/03/2018 AccorHotels certified review
« tranquilo e hospitaleiro »

satisfatoria

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia, caso queira deixar seus comentários publicamente é possível fazê-lo no TripAdvisor (https://www.tripadvisor.com.br/Hotel_Review-g303576-d299458-Reviews-Hotel_Ibis_Florianopolis-Florianopolis_State_of_Santa_Catarina.html), e esperamos vê-lo novamente em breve em nosso hotel. Atenciosamente, Charles Reimer Gerente Geral Hotel ibis Florianópolis

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