Hotel - ibis Florianopolis
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Florianopolis Hotel

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4.0/5 2,246 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 122.55 BRL Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Paid Parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in from 9AM
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay.

  • 198 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 7,790 reviews

Our guest reviews for ibis Florianopolis

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,246 reviews
AccorHotels certified review
Mauricio Solo - 07/04/2018
« Stay as expected »

Ibis brand there isnt much to expect in general. I would say that usually the service provided by staff is what makes the difference.

AccorHotels certified review
Luiz C. Business - 05/04/2018
« Expense Receipt was not sent »

My receipts for reservation number 417603 was not sent yet and I can't get any help by phone.

AccorHotels certified review
Ivan P. Business - 05/04/2018
« Satisfaction during my stay. »

I have just one complain: - In my opinion your "Hotel "quality deserve a BETTER "room service". It is very hard arriving at the Hotel by 11:00PM and find a so bad "room service". I would like to know what YOU think about that in order to help me deciding if I should move to another chain of hotels. Kind Regards, Ivan P. (31) 99…

AccorHotels certified review
Sam Solo - 03/04/2018
« Good place »

Nice place, no frills, but provides almost all the basic needs.

AccorHotels certified review
Rubens B. Business - 25/03/2018
« Regular »

Ok

AccorHotels certified review
Aldo R. Solo - 25/03/2018
« Satisfeito »

Atendeu as expectativas

AccorHotels certified review
Renan Families - 20/03/2018
« Lack of attention to detail. So many opportunities to improve. »

- I had to sleep on the same bed as my brother since the hotel didn't offer bedrooms with 2 single beds. - Once the hotel knew I was going to sleep on the same bed as my brother, no extra bed sheets were offered. We had to fight for the sheets during the night. - Bathroom had a single piece of soap and a single shampoo mini bottle. We had to ask for more the next day. - One of the lifts was broken the whole weekend - Long lines/wait for check-in and check-out, even though I had booked and paid online already - Lack of communication between reception and parking professionals, causing us to wait very long for our cars - Lack of organisation in the arrival and parking areas, making us wait very long inside our cars in line to be served. - TVs in the breakfast area kept showing crime scenes... I was expecting to have a relaxing environment for breakfast. - Breakfast juice was made of powdered juice - pretty unhealthy and toxic. - Breakfast plates were very small, forcing my family to stand up go back to be buffet to grab more food several times. - Food professional collecting food samples took a long time, blocking guests from accessing some food items. It was very weird. - Reception didn't know I had already paid for breakfast. At check-in, guy was saying: "if you pay for breakfast you can eat it tomorrow".... Overall, I've decided to try the competition before coming back to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renan B., Thank you for taking the time to tell us about your experience at the ibis Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles Reimer Gerente Geral Hotel ibis Florianópolis

TripAdvisor review
Business - 16/03/2018
« Average »

Hotel in need of a refurb, you are getting old and with precarious maintenance, room with water leak and bad smell of sewage, dirty elevators, breakfast just good, price a bit high for what it offers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Hotel ibis Florianópolis

AccorHotels certified review
Felipe B. S. Families - 13/03/2018
« tranquilo e hospitaleiro »

satisfatoria

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia, caso queira deixar seus comentários publicamente é possível fazê-lo no TripAdvisor (https://www.tripadvisor.com.br/Hotel_Review-g303576-d299458-Reviews-Hotel_Ibis_Florianopolis-Florianopolis_State_of_Santa_Catarina.html), e esperamos vê-lo novamente em breve em nosso hotel. Atenciosamente, Charles Reimer Gerente Geral Hotel ibis Florianópolis

AccorHotels certified review
Roby Business - 10/03/2018
« Key problem »

DISAppointed Went To the reception To change my card To acess the room 3 time and still did’nt work

AccorHotels certified review
Gregory M. Couples - 08/03/2018
« THE BEST BRASIL HAS TO OFFER »

THE BEST BRASIL HAS TO OFFER

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory Joseph M., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles Reimer Gerente Geral Hotel ibis Florianópolis

AccorHotels certified review
Jose Couples - 05/03/2018
« Cumplió mis expectativas »

Simple y correcta

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Charles Reimer Gerente Geral Hotel ibis Florianópolis

AccorHotels certified review
Carlos Couples - 03/03/2018
« Great location for a short stay only »

Unfriendly staff, confuse parking system and far away from major tourist attractions in a Ibis that has only what the Ibis chain has to offer makes this option in Florianópolis only feasible for a short stay when doing business around the downtown area

AccorHotels certified review
Jag Couples - 25/02/2018
« Good as always »

Good as always

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia, caso queira deixar seus comentários publicamente é possível fazê-lo no TripAdvisor (https://www.tripadvisor.com.br/Hotel_Review-g303576-d299458-Reviews-Hotel_Ibis_Florianopolis-Florianopolis_State_of_Santa_Catarina.html), e esperamos vê-lo novamente em breve em nosso hotel. Atenciosamente, Charles Reimer Gerente Geral Hotel ibis Florianópolis

AccorHotels certified review
Mario B. Couples - 17/01/2018
« Great location and customer support »

We had planned our vacation for 1 week but due to the heavy rains we decided to shorten our stay. The staff of the Ibis hotel helped us to cancel our stay in advance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudia Shirley D., We very much appreciate your comments regarding your stay at the ibis Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles Reimer Gerente Geral Hotel ibis Florianópolis

AccorHotels certified review
Thiago Couples - 30/12/2017
« ok »

room was good. Service was not nice. bar was too expensive.

AccorHotels certified review
Marcos Couples - 19/12/2017
« Teste »

Teste

AccorHotels certified review
Jose L. F. S. Couples - 14/12/2017
« wonderful »

amazing experience

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia, caso queira deixar seus comentários publicamente é possível fazê-lo no TripAdvisor (https://www.tripadvisor.com.br/Hotel_Review-g303576-d299458-Reviews-Hotel_Ibis_Florianopolis-Florianopolis_State_of_Santa_Catarina.html), e esperamos vê-lo novamente em breve em nosso hotel. Atenciosamente, Charles Reimer Gerente Geral Hotel ibis Florianópolis

AccorHotels certified review
Giuliano Business - 12/12/2017
« reliable »

.

AccorHotels certified review
Thiago Business - 11/12/2017
« Everything was OK »

No major issue. Everything was OK.

Our most recent 20 reviews
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