Hotel - Novotel Bilbao Exhibition Center
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Novotel Hotel

Novotel Bilbao Exhibition Center Hotel

Rio Castanos, 2  HBI01189 
48903  BARAKALDO
SPAIN

828 reviews
TripAdvisor Rating Based on 828 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 21  EUR
  • Outdoor unheated pool
  • Boat excursions  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 21  EUR
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Boat excursions  (Nearby)
  • Football  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:30-23:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 203 rooms
  • 145 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 83 family rooms
  • 20 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,851 reviews

Our guest reviews for Novotel Bilbao Exhibition Center

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 828 reviews
AccorHotels certified review
Paul R. Friends - 15/07/2017
« Perfect »

Peaceful, comfortable and relaxing. Only letdown was the queue to check out

AccorHotels certified review
Gudrun M. Couples - 14/07/2017

Parking was complicated. Room was fine but carpet looked very dirty. Shampoo was poor quality. Front desk was fine but not particularly courteous. Room was ready on time.

AccorHotels certified review
Peter S. Couples - 12/07/2017
« Some improvements needed »

Have stayed at this hotel two years ago. The staff are friendly and efficient. The restaurant is of a good standard. Reception and public areas clean and modern. However the bedroom was clean and acceptable but the decoration is starting to look tired. The bathroom could do with some attention. The shower hose was split and leaked, the shower seal was grubby and lifting. This in turn led to a very wet patch in the hallway. All of this was reported at reception. This hotel is well placed for an overnight before catching the ferry and all in all remains satisfactory but these areas need to be addressed.

AccorHotels certified review
Jerry H. Couples - 12/07/2017
« Another excellent stay »

As always a comfortable one nights stay on the way to ferry. All staff friendly, breakfast good and pet well looked after.

AccorHotels certified review
Ali G. Couples - 11/07/2017
« Billbao bein »

Wonderful

AccorHotels certified review
David P. Couples - 10/07/2017
« Excellent »

Confortable

AccorHotels certified review
Edith M. Families - 07/07/2017

The room was clean and met all needs; the personnel helpful and friendly.

AccorHotels certified review
Stuart B. Couples - 28/06/2017
« Mediocre »

We had dinner in the restaurant in the evening but the food quality was really not to a standard I expect from Novotel. Both main courses were very salty and we were particularly concerned that the chef had loose long hair with no head covering.

AccorHotels certified review
B.h. Couples - 18/06/2017
« Stop over »

Just a relaxing stop over before catching ferry following afternoon

AccorHotels certified review
Anonymous Business - 17/06/2017
« As at Home »

I spent one night. Personnel very nice and helpful

AccorHotels certified review
Raymond F. Business - 15/06/2017
« User experience at Novotel Barakaldo is getting better and better »

First of all, the fact that I was upgraded to a junior suite was a very nice present, then the two free tickets to the Guggenheim and the nice letter from the hotel's director, in the last 7 days I visited 3 different hotels belonging to the Accord group but in none of them the user experience was at this level. The restaurant experience was great as well, the reception desk was average, some young trainee needs more training to better understand customer's needs.

AccorHotels certified review
Denise B. Couples - 05/06/2017
« Relaxing »

Relaxing and comfortable stay.Clean rooms.Wide range of breakfast options and friendly staff.Hotel is well-situated to visit Bilbao using the underground.Car park is based on number of nights not hours so is a little expensive.

AccorHotels certified review
Jose Families - 04/06/2017
« Estupenda »

Muy agradable

AccorHotels certified review
J L. M. Families - 02/06/2017
« Very good »

Very Good

AccorHotels certified review
Salsero Couples - 24/05/2017
« hotel in harmony with the environment and the world »

Everything was great

AccorHotels certified review
Anonymous Business - 24/05/2017
« Good. »

Rooms are good. I like the bad. Minus was bad wifi and choice of tv programs. Restaurant need also daily menu for diner

AccorHotels certified review
Anonymous Couples - 23/05/2017
« Adequate »

Stay and location of the hotel were fine, but nothing especially good. Breakfast was a little limited, with various items not replenished.

AccorHotels certified review
Luis C. Couples - 23/05/2017
« Disappointing experience for a Novotel hotel »

Our stay was for one night only on our way back to France. The airconditioning did not work and the shower door had a loose hinge making a horrible noise as if it was ready to break or collapse. On mentioning this to staff as we were checking out, we were left with the impression that it was "nothing new" although, we did get the customary apology.

AccorHotels certified review
Beyoncè M. Solo - 21/05/2017
« An Ok hotel »

I had a good size room. The only odd aspect was that it had both a shower & tub. With all the available bathtub to shower conversion services around the Basque country I found it a bit 'extra' to have both. My closet space was practically non existent. So, instead of a shower & bath, maybe install an acutal clothes wardrobe. Additionally, I orderd room service and overall I enjoyed my meals. But, I would propose that the kitchen staff present the flood to future guests with a cover. I had a sneaky feeling that my food made its way to my room while on view to the rest of the world. Still on food, I was convinced that the pasta had been cooked several hours before I ordered it and was just put in the micro wave when I asked for it. Least to say the pasta meal was disappointing.

TripAdvisor certified review
Friends getaway - 20/05/2017
« Perfect for our needs »

We use this hotel for a two night stop over before our ferry crossing back to the UK.This is the third time we have stayed here, and without exception, the rooms have been cleaned to a good standard, the public areas are bright, clean and airy, the staff (whatever their position) are cheerful, helpful and friendly. The restaurant is inviting, the food excellent, and the staff are attentive. Would, and do, highly recommend this hotel.

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