Mercure Rio de Janeiro Ipanema 4 stars

TripAdvisor rating 3.5/5 719 reviews
Mercure Rio de Janeiro Ipanema
See on a map
+ 18 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Located less than 547 yards (500 m) from the Copacabana and Ipanema beaches

  • Pool, sauna, hot tub, playground

  • Playground

  • Private indoor car park

  • Reception open 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • AEROPORTO SANTOS DUMONT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • Breakfast
Business services
  • Copy/print service available

Hotel location

Mercure Rio de Janeiro Ipanema

Av Rainha Elizabeth da Bélgica
440 - Ipanema
RIO DE JANEIRO
22081042
rio de janeiro
brazil

Tel: +552121148100

Fax: (+55)21/21148102

Contact email

Check-in from 14h00

Check out up to 12h00

  • METRÔ :   COPACABANA

  • SENTIDO SUL :   1 Gal Osorio

  • By plane

    AEROPORTO SANTOS DUMONT At 12km / 7 miles - Shuttle paying

  • By plane

    TOM JOBIM (GALEÃO) At 30km / 18 miles

  • By car

    LAGOA / BARRA At 6km / 3 miles

  • By train

    GAL. OSÓRIO (METRÔ) At 0km / 0 miles

GPS :-22.985829, -43.193702

Our accommodations

Standard Room with 1 queen size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior room with 1 queen size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 36
  • Wireless internet in your room
  • Satellite/cable colour TV

Junior suite with 1 double bed, 1 single bed and sofa

  • Max. number of persons: 5
  • Area: From 45
  • Wireless internet in your room
  • Satellite/cable colour TV

Our guest reviews for
Mercure Rio de Janeiro Ipanema

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,989 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

719 reviews

Good

Customer review rating 4.2/5

Mrs P. A. Families - 03/08/2019 AccorHotels review

Comfortable

Nice room, service and people

Customer review rating 4.2/5

Christian Families - 26/07/2019 AccorHotels review

The room is good and the personnel really nice, polite and helpful. Unfortunately, because of its location, it's noisy during nights with loud music from bars and discos from the area (even in the 9th floor).

Convenient

Customer review rating 4.2/5

Denise O. Families - 23/07/2019 AccorHotels review

The hotel is conveniently located between Copacabana and Ipanema. The reception staff was friendly and efficient. They kindly printed our vouchers for Maracanã and Trem do Corcovado. The Junior Suite was spacious, with wardrobes that accomodated all our belongings. However, the sofa bed was uncomfortable. It seemed to be missing the matress. There was only one blanket in the room. The cleaning crew forgot to leave bath mats in our room. Breakfast had good variety but they tookbtoo long to replace coffee.

not so good

Customer review rating 4.2/5

Anonymous Families - 15/07/2019 AccorHotels review

1 the breakfast was very poor 2 the cleaning lady never gave us more soup 3 the furniture is very old 4 there were aunts all over the floor 5 at night, you could here the sound of the hotels/apartments near by and honestly y couldn’t sleep

It as pleasant

Customer review rating 4.2/5

Rasit G. Solo - 28/06/2019 AccorHotels review

Everyone was very courteous, the breakfast was very good and the location was superb. I enjoyed my stay very much

Unhappy

Customer review rating 4.2/5

Marcio L. Families - 15/06/2019 AccorHotels review

While the hotel staff was courteous and friendly, the hotel per se was a total disappointment. I will outline below the reasons why: 1. Dirty rooms 2. Cockroaches 3. Even the renovated room that was offered after the cockroach episode was dusty and dated. 4. Noisy 5. Breakfast is too expensive. One can get the same type of breakfast with views at the Copacabana Forte for a cheaper price 6. Last hour in the hotel we went for a shower before checking out when we found out the hot water supply had been temporarily cut off. 7. Pool. The water is freezing and sunlight is very limited during the day. 8. Fitness center. Come on, really? This is definitely not a Mercure nor is it an Accor hotel. We will not go back! Thanks, Márcio L.

Dear Catia L., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Ipanema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cleiton C Hermes General Manager

COnfortable

Customer review rating 4.2/5

Jose D. Business - 27/05/2019 AccorHotels review

Everything was good

Old hotel, not Mercure standards

TripAdvisor rating 3.5/5

Andre L Business - 27/05/2019 TripAdvisor review

Far away from Mercure standards, the bed was old and unconfortable, the air conditioning has a relly bad smell and the furniture is too old and badly maintened. Overall impression on all Accor hotels in Rio I've been recently is that is missing a good general manager for the city.

Dear Guest, Thanks for taking the time to share your feedback. We regret that the provision of our services has not lived up to your expectations, for what happened, please accept our sincere apologies. We work to provide a great experience to all guests, and it is evident in this case that we have fallen short of desired. We assure you that the necessary measures will be taken with a view to improving the quality of the services referred to above. Once again, we appreciate your feedback and hope to regain your confidence in your next stay. Best regards, Team Mercure

Great location and the kitchenette was very convenient.

Customer review rating 4.2/5

Slm Families - 05/05/2019 AccorHotels review

Registration was simple, enjoyed the pitchers of flavoured water. Suite had enough space for family of 4, and the kitchenette design allowed me to prepare breakfast. location made easy walks, especially to grocery stores, and plentiful taxis on street. Staff friendly.

Customer review rating 4.2/5

Ma… Friends - 29/04/2019 AccorHotels review

It was a great location between two famous beach, Copacabana and Ipanema . The apartment is very good .

Prezada Sra. Marilu O., Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la novamente em breve. Não deixaremos de partilhar os seus comentários com toda a equipe. Asseguramos-lhe que estamos constantemente trabalhando na melhoria das prestações de serviços como a internet. Atenciosamente, Supervisora de Qualidade

Perfect base for exploring Rio.

Customer review rating 4.2/5

Michael D. Friends - 27/03/2019 AccorHotels review

Facilities are excellent. Service was great. Apartments are well equipped. Great shower, comfortable bed, nice kitchen. The team were extremely welcoming. We arrived early and were able to store our bags while we explored the area before checking in. The pool area is well maintained and there is even a small gym. The location for us was great. A short walk to General Osorio train station which gets you everywhere you want to go around the city. Outside the front door to the left is a supermarket and if you go right you are at Ipanema Beach right beside the Fasano Hotel which is lovely. I would stay here again on my next visit to Rio.

Dear Mr. D., We appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Ipanema Team

Very nice stay.

Customer review rating 4.2/5

Lancer Solo - 26/03/2019 AccorHotels review

This aparthotel is quite nice, especially for the offerings in Ipanema/Copa. It has a nice pool which gets good sun during the day that is open until 10PM and also a decent fitness room also open until 10PM. I had breakfast included and it was perfectly good. Many salty and sweet options, lots of coffee options. The room was very satisfactory. I appreciate the quiet AC units in both big room and bedroom. They were actually too effective and I had to turn them to a high temperature in order not to freeze! The bed was firm but perfect for my tastes. The only problem was the great lack of kitchen materials to cook or eat. There were small dishes and no real bowls. The note said you can get pots and things from the desk. The halls and rooms are quiet. The views from my top floor room were nice - towards the sea and then also towards the hills and Cristo. I was quite satisfied here and would gladly stay again.

Estimado Sr. Cristian, Le agradecemos enormemente sus comentarios en relación a su estancia en Aparthotel Adagio Rio de Janeiro Ipanema. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Equipo Adagio Ipanema

Awesome!

Customer review rating 4.2/5

Jose A. T. Couples - 21/03/2019 AccorHotels review

I have stayed here various times and every time is a great experience. We stay here for 7 to 10 days at a time or more per year! The staff is very helpful and great!

Dear Mr. T., We appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Ipanema Team

Home away from home!

TripAdvisor rating 3.5/5

Jose T Couples - 21/03/2019 TripAdvisor review

With only 3 blocks from the famous Ipanema beach, is the best. Plus there are great places to eat, 3 supermarkets and next to the metro( if needed) . It also has a pool and a gym for your convenience. It does have a fully equipped kitchen so we made some brazilian cooking.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Regards, Team Mercure

Simple but comfortable accomodations

Customer review rating 4.2/5

Jared Friends - 13/03/2019 AccorHotels review

Perfect location and very accommodating staff. The rooms are simple but perfectly comfortable. I have no complaints. Really nice breakfast, makes all the difference for a traveler.

Dear Mr. C., We appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Ipanema Team

It was not worth the premium price.

Customer review rating 4.2/5

Mr. A. A. T. Friends - 13/03/2019 AccorHotels review

It was very annoying me uncomfortable to stay at this hotel. The key to the door never worked so I had to go back to the desk every day, several times a day to be let into my room; even late at night the key did not work. At times the AC didn’t work. The hotel staff didn’t clean the room every day. The sofa bed was very uncomfortable. The bathroom was dirty and had crud in places. Just disgusting. I want my money back or a credit for the hassle I had to go through. The people at the front desk acted like they didn’t care. I want my money back.

Please Get Me Maintenance

Customer review rating 4.2/5

J J. Friends - 13/03/2019 AccorHotels review

The card reader on my door did not work - for my entire stay. 4 days. Unacceptable.

Nice

Customer review rating 4.2/5

Leonardo D. M. M. Friends - 12/03/2019 AccorHotels review

The treatment was so good!

Prezado Sr. Leonardo, Agradecemos os seus comentários após sua estada no Adagio RJ Ipanema. É com prazer que recebemos seus elogios. Com certeza não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Equipe Adagio Ipanema

Not pleased

Customer review rating 4.2/5

Samuel D. T. Couples - 03/03/2019 AccorHotels review

The elevator was out of commission most time; additionally there were issues with the ac in our bedroom leaking water throughout our entries trip

Friendly and helpful staff

Customer review rating 4.2/5

D. Couples - 27/02/2019 AccorHotels review

Nice

Dear Mr. D., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valdeci Guimarães / Quality Supervisor
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in rio de janeiro