Mercure Rio de Janeiro Ipanema 4 stars

TripAdvisor rating 3.5/5 714 reviews
Mercure Rio de Janeiro Ipanema
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Hotel extras

  • Located less than 547 yards (500 m) from the Copacabana and Ipanema beaches

  • Pool, sauna, hot tub, playground

  • Playground

  • Private indoor car park

  • Reception open 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • AEROPORTO SANTOS DUMONT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • Breakfast
Business services
  • Copy/print service available

Hotel location

Mercure Rio de Janeiro Ipanema

Av Rainha Elizabeth da Bélgica
440 - Ipanema
RIO DE JANEIRO
22081030
rio de janeiro
brazil

Tel: +552121148100

Fax: (+55)21/21148102

Contact email

Check-in from 12h00

Check out up to 12h00

  • METRÔ :   COPACABANA

  • SENTIDO SUL :   1 Gal Osorio

  • By plane

    AEROPORTO SANTOS DUMONT At 12km / 7.46 miles - Shuttle paying

  • By plane

    TOM JOBIM (GALEÃO) At 30km / 18.64 miles

  • By car

    LAGOA / BARRA At 6km / 3.73 miles

  • By train

    GAL. OSÓRIO (METRÔ) At 0.7km / 0.43 miles

GPS :-22.985829, -43.193702

Our accommodations

Standard Room with 1 queen size bed and 1 sofa

  • Max. number of persons: x4
  • Area: From 36
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior room with 1 queen size bed and 1 sofa

  • Max. number of persons: x4
  • Area: From 36
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Junior suite with 1 double bed, 1 single bed and sofa

  • Max. number of persons: x5
  • Area: From 45
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our guest reviews for
Mercure Rio de Janeiro Ipanema

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,853 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

714 reviews

Perfect base for exploring Rio.

Customer review rating 4.3/5

Michael D. Friends - 27/03/2019 AccorHotels certified review

Facilities are excellent. Service was great. Apartments are well equipped. Great shower, comfortable bed, nice kitchen. The team were extremely welcoming. We arrived early and were able to store our bags while we explored the area before checking in. The pool area is well maintained and there is even a small gym. The location for us was great. A short walk to General Osorio train station which gets you everywhere you want to go around the city. Outside the front door to the left is a supermarket and if you go right you are at Ipanema Beach right beside the Fasano Hotel which is lovely. I would stay here again on my next visit to Rio.

Dear Mr. D., We appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Ipanema Team

Very nice stay.

Customer review rating 4.3/5

Lancer Solo - 26/03/2019 AccorHotels certified review

This aparthotel is quite nice, especially for the offerings in Ipanema/Copa. It has a nice pool which gets good sun during the day that is open until 10PM and also a decent fitness room also open until 10PM. I had breakfast included and it was perfectly good. Many salty and sweet options, lots of coffee options. The room was very satisfactory. I appreciate the quiet AC units in both big room and bedroom. They were actually too effective and I had to turn them to a high temperature in order not to freeze! The bed was firm but perfect for my tastes. The only problem was the great lack of kitchen materials to cook or eat. There were small dishes and no real bowls. The note said you can get pots and things from the desk. The halls and rooms are quiet. The views from my top floor room were nice - towards the sea and then also towards the hills and Cristo. I was quite satisfied here and would gladly stay again.

Estimado Sr. Cristian, Le agradecemos enormemente sus comentarios en relación a su estancia en Aparthotel Adagio Rio de Janeiro Ipanema. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Equipo Adagio Ipanema

Awesome!

Customer review rating 4.3/5

Jose A. T. Couples - 21/03/2019 AccorHotels certified review

I have stayed here various times and every time is a great experience. We stay here for 7 to 10 days at a time or more per year! The staff is very helpful and great!

Dear Mr. T., We appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Ipanema Team

Home away from home!

TripAdvisor rating 3.5/5

Jose T Couples - 21/03/2019 TripAdvisor review

With only 3 blocks from the famous Ipanema beach, is the best. Plus there are great places to eat, 3 supermarkets and next to the metro( if needed) . It also has a pool and a gym for your convenience. It does have a fully equipped kitchen so we made some brazilian cooking.

Simple but comfortable accomodations

Customer review rating 4.3/5

Jared Friends - 13/03/2019 AccorHotels certified review

Perfect location and very accommodating staff. The rooms are simple but perfectly comfortable. I have no complaints. Really nice breakfast, makes all the difference for a traveler.

Dear Mr. C., We appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Ipanema Team

It was not worth the premium price.

Customer review rating 4.3/5

Mr. A. A. T. Friends - 13/03/2019 AccorHotels certified review

It was very annoying me uncomfortable to stay at this hotel. The key to the door never worked so I had to go back to the desk every day, several times a day to be let into my room; even late at night the key did not work. At times the AC didn’t work. The hotel staff didn’t clean the room every day. The sofa bed was very uncomfortable. The bathroom was dirty and had crud in places. Just disgusting. I want my money back or a credit for the hassle I had to go through. The people at the front desk acted like they didn’t care. I want my money back.

Please Get Me Maintenance

Customer review rating 4.3/5

J J. Friends - 13/03/2019 AccorHotels certified review

The card reader on my door did not work - for my entire stay. 4 days. Unacceptable.

Nice

Customer review rating 4.3/5

Leonardo D. M. M. Friends - 12/03/2019 AccorHotels certified review

The treatment was so good!

Prezado Sr. Leonardo, Agradecemos os seus comentários após sua estada no Adagio RJ Ipanema. É com prazer que recebemos seus elogios. Com certeza não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Equipe Adagio Ipanema

Not pleased

Customer review rating 4.3/5

Samuel D. T. Couples - 03/03/2019 AccorHotels certified review

The elevator was out of commission most time; additionally there were issues with the ac in our bedroom leaking water throughout our entries trip

Friendly and helpful staff

Customer review rating 4.3/5

D. Couples - 27/02/2019 AccorHotels certified review

Nice

Dear Mr. D., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valdeci Guimarães / Quality Supervisor

It was below my expectation

Customer review rating 4.3/5

Marcelo Business - 20/02/2019 AccorHotels certified review

I was transferred from Mercure Arpoador, because the elevator there was broken. But Adagio was not good because I was on a business trip and the Wi-Fi connection was horrible in the rooms. I even switched rooms to try to get a better connection, but no luck.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Rio de Janeiro Ipanema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Valdeci Guimarães / Quality Supervisor

I didn’t stay in this hotel

Customer review rating 4.3/5

Anonymous Families - 09/02/2019 AccorHotels certified review

In the same week which I will stay in the hotel, my family and I discover a illness in my father-in-law and he died. I called for cancel the trip and to ask if was possible to return my Le Club Accor points only but the manager said that it is impossible. I explained for him my situation it was a disaster and unexpected, but the manager said the same thing. In my opinion was a lacy of respect and consideration with customers. But I understand the police and procedures and since there I don’t wanna go for Rio and stay in Accor hotels.

Very nice

Customer review rating 4.3/5

Anonymous Business - 20/01/2019 AccorHotels certified review

Friendly staff. Terrible internet service in the apartment (#806), no access at all in the master bedroom. I did mention this is-due several times, nothing was fixed.

Dear Mr.M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Rio de Janeiro Ipanema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Adagio Ipanema Team

Mr

Customer review rating 4.3/5

Jacques Friends - 20/01/2019 AccorHotels certified review

Location is very central, between Ipanema and Copacabana. Rooms were clean and tidy - great space for 4 people. The breakfast was outstanding and staff friendly..

Dear Mr. Jacques , We very much appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valdeci Guimarães / Quality Supervisor

Comfortable stay at Ipanema

Customer review rating 4.3/5

Kevo Families - 08/01/2019 AccorHotels certified review

The location of this hotel is extremely convenient for those looking for easy access to CopaCabana and Ipanema. It’s not luxurious but has all you need for a pleasant stay.

Dear Mr.M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adagio Apart Hotel Ipanema

Good location, friendly staff, fantastic breakfast and rooms screaming for renovation

Customer review rating 4.3/5

Anonymous Solo - 14/12/2018 AccorHotels certified review

Location is great, parking (even paid) is good, staff is fantastic, breakfast beautiful, but... rooms are screaming for renovation. Scratches, missing elements, broken elements, lamp "fixed" with a sellotape (!!!), missing shower gels (plastic container was there, but nothing inside, the other one was OK), very thin door and extremely slow lift - rooms were quite bad I have to say. Comfortable, but with a little bit effort and quick, but proper fixes, it would shine again.

Dear Mr M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Rio de Janeiro Ipanema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valdeci Guimarães / Quality Supervisor

Estadia tranquila e confortavel

Customer review rating 4.3/5

Aluísio S. Families - 05/12/2018 AccorHotels certified review

Fantastica.

Prezado Sr.Aluisio Agradecemos os seus comentários após sua estada no Adagio RJ Ipanema. É com prazer que recebemos seus elogios e gostariamos de agradecer por sua avaliação positiva.. Com certeza não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para oferecer sempre o melhor para os nossos hóspedes. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Atenciosamente, Valdeci Guimarães / Supervisor de Qualidade

OK standard, good location, noisy guests

Customer review rating 4.3/5

Åsmund K. Business - 21/11/2018 AccorHotels certified review

Good value for money, decently equipped apartments with comfortable bed. Great breakfast, friendly staff. Great location with both Copacabana and Ipanema within walking distance. The only drawback is that the hotel seems to attract noisy guests. They were yelling loud, slamming with the doors and running in the corridors, and the noise found it's way easily through walls and windows, making it hard to sleep. I also had to ask them to "recharge" my key card several times. Many others from my group experienced the same thing.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Rio de Janeiro Ipanema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Hotel Ipanema Team

Excellent

Customer review rating 4.3/5

Fraser D. Families - 28/10/2018 AccorHotels certified review

Excellent room and location. Good breakfast. Clean and tidy.

Dear Mr.D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Valdeci Guimarães / Quality Supervisor

Personal Amable

Customer review rating 4.3/5

Daniela Friends - 27/09/2018 AccorHotels certified review

Agradable

EstimadA Sra.Daniela, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Usted. haya disfrutado su estancia con nosotros y esperamos poder pronto verla de vuelta. Atentamente, Valdeci Guimarães / Supervisor de Calidad
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