Mercure Rio de Janeiro Arpoador Hotel 4 stars

TripAdvisor rating 3.5/5 916 reviews
Mercure Rio de Janeiro Arpoador Hotel
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+ 21 Services
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Hotel extras

  • Free WIFI throughout the hotel

  • Located between the Copacabana and Ipanema beaches

  • Fitness center, dry sauna and outdoor swimming pool

  • Unique events space with capacity for up to 40 people

  • Spacious apartments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Rio de Janeiro Arpoador Hotel

Rua Francisco Otaviano 61
Copacabana
22080040
rio de janeiro
brazil

Tel: +552121138600

Fax: (+55)2121138605

Contact email

Check-in from 14h00

Check out up to 12h00

  • COPACABANA :   127 / 126 POSTO 6

  • METRO :   LINHA AZUL General Osório

  • By plane

    A.C.JOBIM GALEAO At 25km / 15.54 miles

  • By plane

    SANTOS DUMONT At 12km / 7.46 miles

  • By car

    LAGOA / BARRA At 6km / 3.73 miles

  • By train

    CENTRAL DO BRASIL At 10km / 6.21 miles

GPS :-22.987002, -43.190778

Our accommodations

All apartments are decorated in a modern style, with a comfortable bedroom, lounge, desk, air conditioning, balcony, fitted kitchen, LCD TV, Wi-Fi Internet, safe and voicemail.

Classic Apartment with 1 double bed

  • Max. number of persons: 3
  • Area: A partir de 42
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Apartment with twin beds

  • Max. number of persons: 3
  • Area: A partir de 42
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Apartment with 1 double bed and partial sea views

  • Max. number of persons: 3
  • Area: A partir de 42
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior Apartment with 1 double bed

  • Max. number of persons: 3
  • Area: A partir de 42
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Apartment with partial sea view.

  • Max. number of persons: 3
  • Area: A partir de 0
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

RESTAURANTE A LA CARTE

Type of cuisine: Regional

Choice of à-la-carte dishes or sourdough pizza menu.

Our guest reviews for
Mercure Rio de Janeiro Arpoador Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,391 reviews

tripadvisor

TripAdvisor Rating 3.5/5

916 reviews

Good.

Customer review rating 4.2/5

Gilda F. Business - 11/09/2019 AccorHotels review

Could be better, regarding WiFi and tv connection WiFi did not work in bedroom even after more than 5 requests. Since I had surgery, Had to move to living room in order to have internet connection. Rooms were only well cleaned with the assistance of the “governança”, otherwise, counters were dirty, no dusting as it should.

Do no stay there

Customer review rating 4.2/5

Anonymous Solo - 10/09/2019 AccorHotels review

Old room, only thf location is good

Mr Peter C.

Customer review rating 4.2/5

Anonymous Solo - 23/07/2019 AccorHotels review

I had a pleasant stay, location, room and breakfast were good. There was an intermittent noise coming from the aircon all night which did not allow me to sleep. I am considering straying elsewhere next time I visit.

Nice location but disappointing rooms

Customer review rating 4.2/5

Anja O. R. 4. N. D. A. U. Couples - 23/07/2019 AccorHotels review

The location is great, right between Ipanema & Copacabana and very Safe. The rooms are small apartments with small kitchenette, small bathroom and small bedroom plus balcony and 2 TVs! It is practical but very old fashioned and plain, the rooms are not pretty at all! They are not according to Mercure Standard: tiny basin in the bathroom, my dentist has a bigger bowl to spit in. Tiny shower cubicle, marks on the walls and holes around the Aircon, worn furniture altogether. Breakfast was ok and sufficient. Staff was very friendly.

2019 July stay

Customer review rating 4.2/5

L. Y. A. Solo - 23/07/2019 AccorHotels review

Excellent location, lovely staff, big and clean apartment, and nice breakfast. Thank you too for the welcome drink voucher and snacks prepared in the apartment!

Very satisfied!

Customer review rating 4.2/5

Rodrigo O. Business - 20/07/2019 AccorHotels review

Friendly people, in a clean and nice hotel

Good check in experience

Customer review rating 4.2/5

David M. J. Solo - 17/07/2019 AccorHotels review

Good check in experience. Room booked was as expected. Breakfast selection was very limited

My experience was very good.

Customer review rating 4.2/5

Lawrence F. Solo - 09/07/2019 AccorHotels review

The location of the hotel was great and the staff (Priscila and Leticia) were extremely helpful.

Customer review rating 4.2/5

Fabricio Business - 02/07/2019 AccorHotels review

Terrible curtain system

The reception was the best I have seen, friendly and knowledgeable.

Customer review rating 4.2/5

Reginaldo P. Solo - 17/06/2019 AccorHotels review

I loved the location, breakfast, reception. The hotel was clean, best stay I have had in Rio!

Always pleasant place to stay right in the middle of Copacabana and Ipanema beach

Customer review rating 4.2/5

C H. Business - 20/05/2019 AccorHotels review

Conveniently located in the heart of Zona Sul with nice staffs. Good view with separate bed room and living with kitchen. As rooms are equipped with kitchen, restaurant opens for breakfast only, but there is rooms service.

Almost perfect

Customer review rating 4.2/5

Geraldo K. Families - 01/05/2019 AccorHotels review

Great hotel in a perfect place in Rio de Janeiro. The employs, mainly the Mr. Victor, were very competent. The breakfast was a little bit expensive, but it was too, with Nespresso Machine. Excellent room too and a nice bathroom. If I must to give a suggestion, the only one would be a instalation of a little shower in the shower box.

We loved staying here

Customer review rating 4.2/5

Pam Couples - 26/04/2019 AccorHotels review

We loved our mercure stay. All the staff were very helpful and it made our stay very pleasant. We felt the staff and accommodations were excellent.

Great

Customer review rating 4.2/5

Anonymous Couples - 21/04/2019 AccorHotels review

Great. Staff were very helpful and lovely, including housekeeping staff. Apartment was a good size and we appreciated the kitchen. Perhaps tell clients on check in that they need to ask for the cooking equipment - this did not worry us but it was slightly confusing at first.

Dear Mr. A., Thank you for taking the time to tell us about your experience at Mercure RJ Arpoador It was with pleasure that we received your feedback. I will share your comments with our team. Your satisfaction is the best reward for our employees who work daily to deliver a quality service . There is the possibility to say what you think of us at TripAdvisor website! Five minutes are enough to tell everybody about your experience. TripAdvisor website: https://www.tripadvisor.co.uk/Hotel_Review-g303506-d299454-Reviews-Mercure_Rio_de_Janeiro_Arpoador_Hotel-Rio_de_Janeiro_State_of_Rio_de_Janeiro.html Will be a pleasure to welcome you again at Rio de Janeiro. Sincerely, Cleiton C Hermes General Manager

Great Staff

Customer review rating 4.2/5

Nayim Friends - 18/04/2019 AccorHotels review

Was a really pleasant experience. It was ideal for us as a group of friends. Location is great, in between Ipanema and Copacabana beach. The breakfast was of a good standard and had variety. All staff at front desk spoke good English and were exceptionally helpful which was convenient for us.

Dear Mr. A., Thank you for taking the time to tell us about your experience at Mercure RJ Arpoador It was with pleasure that we received your feedback. I will share your comments with our team. Your satisfaction is the best reward for our employees who work daily to deliver a quality service . There is the possibility to say what you think of us at TripAdvisor website! Five minutes are enough to tell everybody about your experience. TripAdvisor website: https://www.tripadvisor.co.uk/Hotel_Review-g303506-d299454-Reviews-Mercure_Rio_de_Janeiro_Arpoador_Hotel-Rio_de_Janeiro_State_of_Rio_de_Janeiro.html Will be a pleasure to welcome you again at Rio de Janeiro. Cleiton C Hermes General Manager

Needs improvements, but really nice staff

Customer review rating 4.2/5

Anonymous Families - 02/04/2019 AccorHotels review

The hotel is pretty outdated. We had problems with bathroom and save box. The rooms were clean and staff careful. But I am not sure if I would choose this hotel again. It for not feel as a Mercure hotel . I have been in better mercure before. A little bit disability.

Dear Carolina Medina F., Thank you for taking the time to tell us about your experience at the Mercure Rio de Janeiro Arpoador Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cleiton C Hermes General Manager
Customer review rating 4.2/5

Chris Couples - 09/03/2019 AccorHotels review

Lovely apartment, nice and quiet and staff were friendly and helpful.

Satisfecho

Customer review rating 4.2/5

Flor Friends - 04/03/2019 AccorHotels review

Satisfactoria

Great views and front counter service but poor room quality facilities and service.

Customer review rating 4.2/5

Julie W. Couples - 04/03/2019 AccorHotels review

Overall it was a reasonably good experience but was somewhat spoilt by some problems with the room itself and having the room cleaned within a reasonable timeframe. Problems with the room were:- 1. External sliding doors could not be locked and one actually pulled away from the door frame. 2. The set-top box in the bedroom was detached from the wall and had to be balanced on top of the TV to work. 3. The pipes under the sink leaked. 4. The freezer section in the refrigerator badly needed defrosting. 5. On one day our room was not cleaned until after 6pm and it was fortunate we had access to pool towels so we could shower before going to dinner. Problems with facilities were:- The pool was not open for a full day despite the outside temperature being 37degrees C

Pleasant and convenient place to stay

Customer review rating 4.2/5

Aaron L. Business - 02/03/2019 AccorHotels review

Love the location as it's convenient located between Ipanema and Copacabana. The rooms is nice and fully equipped.

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