Hotel - Mercure Rio de Janeiro Arpoador Hotel
Mercure Hotel Mercure Hotel

Mercure Rio de Janeiro Arpoador Hotel

4.0/5 870 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Sauna
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Self service business centre
  • Copy/print service available
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Our rooms

All apartments are decorated in a modern style, with a comfortable bedroom, lounge, desk, air conditioning, balcony, fitted kitchen, LCD TV, Wi-Fi Internet, safe and voicemail.

  • 52 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Fax machine
    • Minibar
    • Full kitchen
    • Microwave in room
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating 2,867 reviews

Our guest reviews for Mercure Rio de Janeiro Arpoador Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 870 reviews
Tor Ø. Business - 12/10/2018 AccorHotels certified review
« Ok hotel with service minded personnel »

Ok hotel, but got the impression that it was unsafe for foreigners outside. Very nice and serviceminded personnel. Old rooms, only 110 v electricity, but pleanty of space. Very good breakfast

Eli G. S. Couples - 07/10/2018 AccorHotels certified review
« Everything was very good »

Very good

Traveler P. B. Solo - 30/09/2018 AccorHotels certified review
« Good employees »

Soundproof was not so good with opposite room. Housekeeping, front desk employees were good.

Doctor H. Z. Families - 29/09/2018 AccorHotels certified review
« Doctor Z H »

Very Friendly staff Super Location Family enjoyed One of the best Family Hotel in Copacabana for sure I will come back

E. C. Friends - 22/09/2018 AccorHotels certified review
« Disillusioned and disappointed »

The Hotel is situated in a very good location! However the rooms inside need an overhaul. Having a couple of bottles of soap and a dryer does not make the hotel good. The curtains in the room were filthy and the overall ambience was not inviting at all. We also asked for a kettle ( there was a hob in the room), but we never got it. We also did not have the things we used replaced!!! After the Hotels we had visited throughout our trip, this was a let down!

Tonio M. Friends - 16/09/2018 AccorHotels certified review
« Doubt if this would make 3-star, let alone 4-star. »

There are no curtains in the rooms, only block-out lining, one of which torn at one side, so not effective even as a block-out. Only one bedside table in bedroom. 2 drawers out of 3 are broken in be at of drawers. Had to ask for hangers (as none in wardrobe). No hairdryer in bathroom (reception was not aware of this) and none available at reception -- was told to ask other guests (from our group) for one. Fridge access difficult as door mounted the wrong way. Broken fitting beneath shower head. On one occasion room was still being cleaned at 4pm. No English breakfast tea (non-herbal) available.

Ricardo R. D. S. Couples - 13/09/2018 AccorHotels certified review
« I didn't get what I payed for »

I've booked and payed for a hotel with swimming pool, which is essencial for a holiday trip to Rio de Janeiro. but when I got to the hotel, the swimming pool was undergoing maintenance and no one have warned me.

Manuel Business - 12/09/2018 AccorHotels certified review
« Perfect location, great staff »

I had a great time at Mercure RJ Arpoador. The location is perfect, between Ipanema and Copacabana, and the staff was always kind and helpful. Definitely a place to return next time in RJ

Alexia Couples - 03/09/2018 AccorHotels certified review
« Expensive for the experience »

Room was not well maintained, pool was not available, reception people were not that nice, elevators having problems... expensive for what we got. Only breakfast had the quality expected.

Manuel D. S. Families - 22/08/2018 AccorHotels certified review
« Disapointing »

Hotel run out of toiletries; room was not cleaned until 8pm, after we requested; not enough blankets; badly needs maintenance and renovation as general conditions of the hotel are quite poor. Breakfast very good.

Ivan G. Families - 16/08/2018 AccorHotels certified review
« Really liked it »

Great room infrastructure, very comfortable and amazing breakfast. The only thing that didn't work well was the laundry system if the hotel, which was quite erractic

B. Solo - 16/08/2018 AccorHotels certified review
« A short trip in rio , 1 night »

high Quality Room accommodations Customer oriented mindset of the staff lack of consistency between the information I was given on the phone and the reallity when I arrived on the early arrival cost and late departure. as silver member ; normally early arrival is free, including the breafast. here they told ne the ame thing over the phone, but in reallity the late departure was free and I had to pay 1/2 for the early arrival.... + breakfast... ( not fare)

Anonymous Business - 10/08/2018 AccorHotels certified review
« Ok »

Upgraded rooms still feel old. Old dirty tiles in bathroom, bed mattress is too soft, bed linen is old, comforter and pillows are really yellow, almost brown...

Laurence Business - 10/08/2018 AccorHotels certified review
« The matress problem »

The matress of master room bed was completely destroyed.

Ruan Business - 04/08/2018 AccorHotels certified review

I booked mercure cobacabana but they cancelled the reservation without communicating me. When I arrived they said that there was no available rooms and sent me to arpoador. Sorry but arpoador is not the same mercure standard, however they charged me the same price. This was a bad experience.

Luis V. Friends - 02/08/2018 AccorHotels certified review
« Wonderful Accommodations in a Central Location! »

This was my first time to stay at Mercure Arpoador. I travelled to Rio de Janeiro with my friend and we were both happy with the accommodations. The room was very well maintained...clean, cool and comfortable. The hotel staff in all levels were very warm and friendly. The location is ideal being between Copacabana and Ipanema. The neighborhood is very safe and was conveniently surrounded by restuarants, close to a church and supermarket. Everything I could ask for was within reach. Our accommodations included breakfast, which we thoroughly enjoyed....fresh fruits, a variety of breads and cakes, eggs, sausages, juices and more. I will certainly stay at Mercure Arpoador again and would highly recommend it to friends.

Alex G. P. D. C. Business - 30/07/2018 AccorHotels certified review
« Best cost-benefit. »

Best cost-benefit. I just think breakfast should be included in all rates.

Nilton Business - 30/07/2018 AccorHotels certified review
« Great staff »

The staff from Mercure Arpoador is really great and thoughtful.

Crf Business - 23/07/2018 AccorHotels certified review
« Ideal location »

I can't imagine a more ideal location to stay while in Rio. The location provided access to beaches, restaurants and charming neighborhoods. The room was very clean and spacious. I particularly enjoyed the breakfast and the attentive staff. I will definitely stay again.

Carolina Couples - 15/07/2018 AccorHotels certified review
« Very good experience with the hotel team »

The hotel team did a great job on making us welcome

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