Hotel - Mercure Rio de Janeiro Arpoador Hotel
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Mercure Hotel

Mercure Rio de Janeiro Arpoador Hotel

Rua Francisco Otaviano 61  Copacabana 
22080040  RIO DE JANEIRO
BRAZIL

762 reviews
TripAdvisor Rating Based on 762 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Wheelchair access
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All apartments are decorated in a modern style, with a comfortable bedroom, lounge, desk, air conditioning, balcony, fitted kitchen, LCD TV, Wi-Fi Internet, safe and voicemail.

  • 52 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Printer
    • Computer
    • Fax machine
    • Minibar
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating Based on 1,868 reviews

Our guest reviews for Mercure Rio de Janeiro Arpoador Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 762 reviews
AccorHotels certified review
Esm Couples - 20/06/2017
« Room in not good conditions »

We saw the pictures before and the room doesn't match the pictures of the hotel. Very dissatisfied with the experience, too expensive for what it is.

TripAdvisor certified review
gailrw2017 Couples - 14/06/2017
« Great location and the staff were great. »

We wanted to organise lots of tours etc and our Portuguese is terrible. The staff rang and checked bookings and pickups for us. Thanks Daniel, Ariane and Phillips. We liked the space of having two rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gail, We very much appreciate your comments regarding your stay at the Mercure Rio de Janeiro Arpoador Hotel. We are delighted to read about your stay. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Adriana Gomes Quality Supervisor

AccorHotels certified review
Emmanuel D. N. Business - 28/05/2017
« Nice few days in Rio »

The location is great, between two nice beaches and attractions/restaurants. The hotel is clean, room is spacious and silent. TVs are tiny and proper location of electric plugs are missing all over the room.

AccorHotels certified review
Anonymous Couples - 25/05/2017
« It was very pleasant. »

I especially appreciated Adriana and her helpfulness and cheerful smile.

AccorHotels certified review
William S. Solo - 21/05/2017
« Excellent Stay »

I have stayed at Mercure Arpoadqr several times. The staff are always wonderful. I always enjoy seeing staff member Ludmila, always very helpful and attentive.

AccorHotels certified review
Hans Families - 11/05/2017

easy

AccorHotels certified review
Luciene Families - 11/05/2017

Nice hotel, great breakfast and friendly staff. The only thing could be better is the room, My room wasn't new, the hotel was renew, but the rom was not.

AccorHotels certified review
Anonymous Business - 08/05/2017

The room is new and comfortable.

AccorHotels certified review
Anonymous Friends - 08/05/2017

In fact I am satisfied with your service but there is one thing that I do not like when I order cooking utensils but never in between our rooms.

AccorHotels certified review
Anonymous Families - 03/05/2017

Friendly and very helpful staff, very good location, great selection of food and excellent service at the breakfast.

AccorHotels certified review
Anonymous Couples - 30/04/2017

Was a good experience, but the room wasn't clean and it was messy. Also the breakfast had a lot of thing missing, the both 2 days didn't have dish in the table, coffee. All employees in the front desk werepolites.

AccorHotels certified review
Anonymous Couples - 25/04/2017

DENTRO DO ESPERADO

AccorHotels certified review
Anonymous Friends - 17/04/2017

great!

AccorHotels certified review
Anonymous Business - 16/04/2017

Staff is great, very accommodating

AccorHotels certified review
Anonymous Business - 14/04/2017

The internet doesn't work properly. For business people travelling I do not recommend to stay here.

AccorHotels certified review
Anonymous Couples - 13/04/2017

the hotel is bit disappointing specially breakfast.

AccorHotels certified review
Anonymous Solo - 06/04/2017

Location is fine. I thought it would be in Ipanema, but location is actually Copacabana but close enough to Ipanema. Absence of restaurant service in the evening is not in line with the brand Mercure. Hotel is Noisy due to the construction site next to the hotel Hotel's hygiene is more than questionnable. One day my room wasn't made and the room had bedbugs. I file a complaint on accorhotels.com but haven't receive an answer yet. Once I receive it, I am likely to share my experience on tripadvisor

AccorHotels certified review
Anonymous Business - 02/04/2017

The apartment room was decent, and did the job. However, it wasn't 100% clean (i.e. give it a proper dusting!). Other comments: 1. The staff were excellent, very friendly and helped with a smile... 2. ...but the room service food was TERRIBLE. 3. The gym was OK, but the cycling machine needs upgraded. 4. Good breakfast (in contrast to your room service). 5. Good location - Copacabana and Ipanema in walking distance, plus taxi rank is closeby 6. Elevators are too slow. 7. The furniture is dated.

AccorHotels certified review
Anonymous Couples - 30/03/2017

Great atmosphere, staff well prepared to do their job, it is well managed.

AccorHotels certified review
Anonymous Solo - 28/03/2017

Excellent, nothing to add

Our most recent 20 reviews
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