Hotel - ibis Praha Mala Strana
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Praha Mala Strana Hotel

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4.0/5 1,687 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 225 rooms
  • 151 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 12 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Crib on request
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,386 reviews

Our guest reviews for ibis Praha Mala Strana

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,687 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
H.w L. Business - 09/04/2018
« Cleanliness, location, shopping »

Very good,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Front Office Manager

AccorHotels certified review
Anonymous Friends - 07/04/2018
« BASIC »

BASIC, very small room, no fridge, Staffed air in the room, bed mattress keep sliding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V., Thank you for taking the time to tell us about your experience at the ibis Praha Mala Strana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katerina Bohacova Front Office Manager

AccorHotels certified review
Anastasiia Families - 01/04/2018
« No response from the hotel »

Hello! I had to cancel my booking in the hotel due to the sudden sickness of my relative couple of days prior to the arrival. Though booking was non-refundable, I still wrote to the hotel - no response everafter. Why does hotel need email address if there is no communication with customer?!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. I., Thank you for your message. Let me please apologize you did not receive any response regarding the reservation cancellation. Unfortunately I checked both e-mails usually used for the communication with clients and did not find any e-mail regarding your reservation. To avoid these situations in the future, may I kindly ask for the e-mail address you sent the inquiry? I would like to find out why we did not receive your message and check what I could do for you. Thank you. With kind regards, Katerina Bohacova Front Office Manager

AccorHotels certified review
Andrew S. Solo - 01/04/2018
« Revisit »

Friendly, comfortable and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Front Office Manager

AccorHotels certified review
Disht A. Friends - 18/03/2018
« Horrible Service , Rude Staff »

Asked for my passport thats fine, refused to accept that there could be an European Permit on the passport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for your comments. I am sorry that you had a disappointing experience - we take all comments seriously and have taken action to ensure the issues you have raised will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jiří Hnolík, General Manager

AccorHotels certified review
Anonymous Friends - 16/03/2018
« Stayed at hotel more than twenty times, ideal combination of price and location »

Central, good value, good basic rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Front Office Manager

AccorHotels certified review
Wanes Friends - 15/03/2018
« First trip in Prague »

As soon as we come to your hotel we been revived a warm welcome from the receptionist “ Mia “ who’s been really helpful and polite. The checking was perfect and fast, the room was actually clean and tidy. The hotel is allocated close to the town and there is a lot of shops close to the hotel, shopping centre this is something really useful when you lazy to go to the center ahah. The breakfast was delicious and the staff from the breakfast was really kind, smiling and helpful. But only one thing I was disappointed! That’s was from the bar the bartender was rude I don’t know why! Probably because I did not want to spend anything from the bar !!? Cause I asked him couples glasses and it’s seem really annoyed about that and been rude with us! Please talk with your staff from the bar cause they wasn’t nice. Otherwise I will recommend to book to this hotel to everyone I really enjoy stay there :) See you soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Pochet, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. First of all I would like to apologize for experience you had with our colleague at the bar. I will forward your feedback to the F&B Manager to ensure we will improve the quality of our service for the next time. Regarding the rest of your stay, it is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Front Office Manager

TripAdvisor review
Friends getaway - 12/03/2018
« Prague Visit »

As regular visitors to Prague we always stay at this Ibis. The rooms are spotless, the beds excellent, good service and very acceptable breakfast. Brilliant for trams, shops, restaurants and cinemas. Only downside is that the roads are very busy especially ambulances, racing with sirens going to the nearby hospital. Never bothers us, and we will go again and again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear lenjean40, We would like to take this opportunity to thank you for your patronage and loyalty. We were thrilled to see that you being a repeated guest posted such a superb review. We are very thankful for you positive feedback which will certainly encourage the team to continue with the hard work. I am happy to see that you will give us the opportunity to welcome you back in our hotel. Kindest regards from Prague Jiří Hnolík, General Manager

AccorHotels certified review
Yury M. Business - 05/03/2018
« A holey boat »

In those days it was very cold in Prague. A window of room didn`t provide sufficient protection therefore it was windy inside the room. After two days of staying in such conditions I`d caught a cold. To prevent further deterioration I moved to another hotel. I need to mention that hotel employees were very gentle and I had no any problems with them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mazankin, Thank you for your comments. I am sorry that you had a disappointing experience - we take all comments seriously and have taken action to ensure the issues you have raised will not happen again. The inconvenience that you had experienced is indeed very disturbing. I have shared this with the technical department team members concerned and will ensure that this is not repeated. We view this very seriously and see it as an opportunity for us to improve our services . We will do our best to delight you, should you give us the opportunity in future. Sincerely, Jiří Hnolík, General Manager

AccorHotels certified review
Yan Business - 04/03/2018
« nice staff »

very nice staff! friendly and professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Front Office Manager

AccorHotels certified review
Marek H. Families - 23/02/2018
« Noisy room »

Overall, IBIS red standard in terms of room size and equipment, I am used to. Nevertheless, the room we got was extremely noisy due to its location towards heavy traffic road. The window quality is very poor so basically whatever happens on the street you can hear it in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hofmaenner, thank you for taking the time to tell us about your experience at the ibis Praha Mala Strana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katerina Bohacova Front Office Manager

AccorHotels certified review
Gabrielle C. Families - 19/02/2018
« Great experience »

As a member of Accor Hotels I always have a great experience booking one of the hotels. I was suprised in particular with this hotel because there was a printer connected at the computers and I could easily do and print my online check-in, without requesting anybody to help with this favour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Constantinescu, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Front Office Manager

AccorHotels certified review
Deborah S. Solo - 16/02/2018
« Was very good apart from the 1st days as large noisy school party. The American school party were much quieter and better behaved. »

The staff were attentive and welcoming. Room was clean and room staff efficient. The hotel was in great location for transport links to the city. As a lone travelling woman being in such a good location was excellent. I would definately recommend and return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Shepherd, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Front Office Manager

TripAdvisor review
Couples - 14/02/2018
« good »

It was a nice stay! Good breakfest! Room was very clean and comfort. I enojy my stay and will book this hotel again. Its close to the metro station and good to start your sightseeing. Free parking on weekends on the nearest streets :)

Our hotel has responded to the review
Our hotel has responded to the review

Dera Jolanta H, I must say your comments really made us very delighted. Thank you for all your great words about the ibis Praha Mala Strana Hotel and for sharing them with travelers community. It will be our pleasure to treat you as our guest every time visiting Prague again. Kind regards fromPrague Jiří Hnolík, General Manager

AccorHotels certified review
Donald P. Families - 13/02/2018
« Very friendly and helpful personal »

I travelled with my wife and child. Upon the travel I notified that I needed a baby bed. When I came to the hotel the bed was already there, which was a very nice surprise. Also, I asked the personel for a refrigerator and a tee maker due to the baby food and my requests were fulfilled. The hotel was clean and the area very near to the touristical places. Thumbs up guys!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Parruca, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Front Office Manager

AccorHotels certified review
David C. Solo - 09/02/2018
« Near to Metro station and can be reached by tram No 9 »

The hotel was convenitently placed and priced. It was near to the Metro and tram route No 9

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cookson, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova

TripAdvisor review
davidcookson2016 Solo travel - 09/02/2018
« Near to tram and Metro lines »

The hotel was situated near to Andel on the Metro and tram lines if you needed them. There was an early breakfast at 6.30 as well. The staff were helpful and check in was quick as I did not have to wait too long. The hotel was reasonably priced for my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear davidcookson2016, thank you very much for your kind review. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. We look forward to welcoming you back soon. Kind regards Jiří Hnolík, General Manager

AccorHotels certified review
Paul Couples - 08/02/2018
« One night in Prague »

I like the hotel. I have stayed often. It is always very clean. The beds are comfortable. The staff are great. I don’t like the beer there or the coffee and scrambled non-egg at breakfast. However, breakfast has a lot of choice. The Wi-fi was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lockwood, We very much appreciate your comments regarding your stay at the ibis Praha Mala Strana. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katerina Bohacova Front Office Manager

AccorHotels certified review
Alena Business - 05/02/2018
« very good »

fully satisfaction ... good location, good staff, good service, the bed is good, bed composition was very appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Vážená paní Žilková, velice si vážíme Vašich pripomínek týkajících se pobytu v hotelu Ibis Praha Mala Strana. Je vždy velice příjemné dostat pozitivní komentář. Samozřejmě se o Vaše komentáře podělím s naším týmem. Jsme si jisti, že toto hodnocení bude sloužit jako povzbuzení pro všechny naše zaměstnance a zároveň nám pomohou v naší snaze neustále zlepšovat kvalitu našich služeb. Ješte jednou děkujeme za podělení se o Vaše zkušenosti a doufáme, že Vaše príští návšteva bude stejně príjemná, jako ta predchozí. S pozdravem, Kateřina Boháčová Front Office Manager

TripAdvisor review
tropolach Couples - 01/02/2018
« Better services at ibis for le club members »

Thabk you for VIP treatment over Le Club standards. I was only negative suprised by reception staf one day before arrival after ask for late check out, you have to ask the colleague at day of departure. In standard I request it one day before because I want sleeo longer and no to wake up and ask at reception about late chceck out and set up time at party night before. Some changes at your policy?

Our hotel has responded to the review
Our hotel has responded to the review

Dear tropolach, Thank you very much for providing your feedback to other travellers. I am very happy reading you enjoyed our hospitality during your stay. I want to apologize for the service hiccups during your late check-out arrangements. This must have been a misunderstanding on our side. Looking forward to welcoming you soon back to the ibis Praha Mala Strana! My best regards from Prague, Jiří Hnolík, General Manager

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