Hotel - Novotel Vilnius Centre
Novotel Hotel Novotel Hotel

Novotel Vilnius Centre Hotel

4.5/5 1,878 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 159 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Remote control TV
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 5,493 reviews

Our guest reviews for Novotel Vilnius Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,878 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mike Solo - 17/10/2018 AccorHotels certified review
« Welcome with a smile ... :-) »

Thank you so much for this very nice stay. I really enjoyed my time... :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike, Our team will be super happy to know that your stay was great with us! It was a big pleasure to have in Novotel Vilnius Centre as our guest! We hope that this will be not the last stay with us and we will have and opportunity to welcome you back very soon! Big thank you from all our team. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Rune Business - 15/10/2018 AccorHotels certified review
« Very happy »

Good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rune , It is great that you had a good experience in Novotel Vilnius Centre. We hope that this will be not the last stay with us and we will be able to provide you even better services. Thank you for time and feedback. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Mary Business - 15/10/2018 AccorHotels certified review
« Great stay »

Welcoming and great facilities. Customer care and comfort evident and some nice touches (like breakfast at early hours before early flight home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, Thank for your nice feedback about your stay in our Hotel. We are super grateful for your great score! It was a big pleasure to have you as our Guest. I notice your separate comment about our breakfast regarding variety. Could you be so kind and share your opinion what would you like to see in our breakfast buffet. Your feedback is highly appreciated and it is a good way to know what can be improved. Thank you again for your shared experiences. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Anita Friends - 12/10/2018 AccorHotels certified review
« Satisfied »

Great nice and big room. Well cleaned. But the room had really bad air. It was not possible to open the windows, the room was very hot and the air dry. Great breakfast and great location

Sanjay K. Business - 11/10/2018 AccorHotels certified review
« Perfect »

Perfect Location, Excellent Breakfast & Wonderful Hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanjay K., Thank you for your time and your feedback about Novotel Vilnius Centre. It is great that you liked our hotel location. Big thank you for your nice separate comment about our breakfast it is great that you enjoyed them! We hope this stay will be not the last with us and we will able to welcome you back. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Jb Business - 11/10/2018 AccorHotels certified review
« It was perfect. »

Big room, nice view, very kind and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JB, Thank you for your time to fill our survey about your stay in our hotel. Novotel Vilnius Centre team is very grateful for your perfect score! It mean as lot to us. Thank you again for sharing your experience and we hope this will be not the last stay with us, because it would be a big pleasure to welcome you back! Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Paul C. Business - 11/10/2018 AccorHotels certified review

Very nice hotel, well priced, spacious & confortable rooms and really friendly and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul C., Thank you for your great score and nice feedback about your stay in Novotel Vilnius Centre. Our team is super glad that you enjoyed our services. Big thank you from our staff for your nice comment about them! Novotel team hopes to welcome you back very soon! Sincerely, Greta Paražinskaitė Assistant For Guest Relations

John B. Couples - 11/10/2018 AccorHotels certified review
« Brilliant staff »

The staff were very friendly and helpful. Room was clean and great view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., Thank you for your time to fill our survey about your stay in our Hotel. I noticed that breakfast and bar experience was marked lower compared to other. I would really appreciate if you would give me some time and share more detail feedback about that. Your opinion is very important to us. Big thank you for the perfect score it is fantastic that despite some glitched you had still a great stay with us! Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Thomas Business - 08/10/2018 AccorHotels certified review
« Novotel staff was kind and accomodating »

The staff was courteous in the check-in process and assisted with requests regarding the warmth of the room, ultimately moving me to a room with a window that opened.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, Thank you for your time to share your feedback about your experience in Novotel Vilnius Centre. Big thank you for your nice comment about our staff and amazing score. Our team is happy that your stay was perfect in out Hotel. We hope to welcome you back very soon! Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Davidd Friends - 07/10/2018 AccorHotels certified review
« Nice location in Vilmuis »

issue : Breakfast was good but busy . Price of room is a bit expensive Good : localisation, staff, breakfast, parking, .... welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Mr Z. Business - 06/10/2018 AccorHotels certified review
« Friendly staff but outdated rooms »

The staff are friendly, breakfest is nice but the rooms are heavily outdated and beds not comfertable. Not worth the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frank Z., Thank you for taking the time to tell us about your experience at the Novotel Vilnius Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Mike Business - 06/10/2018 AccorHotels certified review
« Nice hotel but aircon didn’t work. »

Nice staff. Nice room. Nice public area. Nice breakfast. However room was very warm. Not able to open a window without calling staff to come and unlock it (not convenient in the middle of the night). Aircon switched on but no cooling effect at all, even when turned to lowest setting. Meant it was an uncomfortable and hot night.

Camilla Business - 04/10/2018 AccorHotels certified review
« Very good! »

I always feel welcome at Novotel, the room is clean and the breakfast is satisfying. You are always helpful with ordering taxis and everything is fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Camilla, Thank you for you good feedback it is a big pleasure to have as our guest. Our team hopes to welcome you back soon. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Rina Families - 04/10/2018 AccorHotels certified review
« Windows all hardly open and no fresh air coming into the room. »

We both family suffered from hit in the room. It was very nice 15 c cool weather out side and we wanted/needed fresh air, but unfortunately the policy of the hotel was not to open windows, this was not good for our health and inconvenient. It is quite disappointing that you can hardly open windows, for someone who come from hot country specially to berth fresh air. beside that the services and the facilities all good and satisfactory. Next time I will think if I will book again just because of this issue with the windows !!! Thanks for all Rina

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rina, We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. Indeed the windows can be opened just a little bit- for the sake of security of our guests. Please kindly note that in our hotel we don't have any balconies and the rooms starts from high floors, so it would be not very safe if the windows would be possible open totally. Accept our sincerely apologies if that caused you problems and impact your experience in our Hotel. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Kevin D. Friends - 03/10/2018 AccorHotels certified review
« Mr »

Very comfortable. Great food and gorgeous and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin d., Thank you for your time to rate your stay in Novotel Vilnius Centre! We are glad that you had a comfortable stay with us! Super thank you for your nice feedback regarding our restaurant food and about our staff! Hope to see soon in our Hotel! Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Vitas Families - 02/10/2018 AccorHotels certified review
« Perfect! »

Highly recommended! In the very center of the city, new, helpful staff, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vitautas G., We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. Our team will be very glad to know that your stay was perfect and you rated us with the best score! Please don't hesitate to book us other time, it would be a big pleasure to have you as our guest! Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Anonymous Business - 02/10/2018 AccorHotels certified review
« Very good »

Good room and good breakfast. Nice receptionists.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your time to fill the survey of your stay. We are glad that you enjoyed our breakfast and the room. This means a lot to us. Thank once again for sharing your experience, please dont hesitate to stay with us again. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Gerard Couples - 02/10/2018 AccorHotels certified review
« Beautiful city and lovely hotel »

The front desk staff were wonderful and friendly, both for the check-in and check-out. The room was nice and clean. Nice loyalty acknowledgement. The restaurant had wonderful professional service staff and lovely food. Really enjoyable. Would recommend to stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerard, We are super grateful for the perfect score and your time to review your stay in Novotel Vilnius Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Flemming B. J. Business - 01/10/2018 AccorHotels certified review
« Professionel and clean »

Having been with you before I know the drill meaning that everything is as expected which is a good thing. Room was pleasant, clean and very quite. I was surprised with a not from Greta about my feed back from last time about egg and bacon. That was very funny and a good way to respond - both with a nice note picturing eggs & bacon and at the same time leaving candy eggs - thank you :-) Also the front desk followed up an an earlier feed back on fresh fruit. That is very professional :-) To follow up on the bacon, it got better until the last day where it needed a bit more of frying to my tast. Eggs were still a bit watery due to micro wave or steam oven like most other places and I did not try to order them seperately, but no problem it is a detail. Actually there was fresh fruit and one morning it was even cut up :-) Everything else was perfect and I see the above as minor details. You are doing a good job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Flemming Bjerregaard J., WOW. Thank you for your amazing SCORE and FEEDBACK about you recent stay in Novotel Vilnius Centre. I m glad to know that my prepared surprise made you happy. That is the best goal for me. Each opinion is very important to us, and we try to improve our glitches. We place our guest at the heart of everything we do. So it is delighting that we were able to succeed this time. Big thank you from all our team for you nice comments about our services. We cant wait when we will have an opportunity to welcome you back soon! Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Agris Business - 01/10/2018 AccorHotels certified review
« Nice, centrally located hotel »

Very nice staff at reception. Clean, pleasant room, having both shower and bath. High WiFi speed. Good choice at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agris , Thank you so much for your feedback and AMAZING SCORE. Novotel team is super happy that you were satisfied with all our services. It is great when our guests leave us with such great experience! Thank you again for sharing, we hope your next visit will be very soon. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

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