Hotel - Novotel Vilnius Centre
Novotel Hotel Novotel Hotel

Novotel Vilnius Centre Hotel

4.5/5 1,863 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
    • Polish
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 159 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Remote control TV
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 5,392 reviews

Our guest reviews for Novotel Vilnius Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,863 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kari K. Business - 15/09/2018 AccorHotels certified review
« A very pleasant stay »

Very nice personnel at the front desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kari K., We very much appreciate your feedback regarding your stay in our Hotel. Big thank you from all Novotel Vilnius Centre team for the perfect score! Special thank you from the reception team. We are very grateful for your shared experience and we hope to welcome you back in the nearest future. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Anonymous Business - 14/09/2018 AccorHotels certified review

Friendly place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your time to fill up our survey about your stay in our Hotel. Our team is super happy that you were satisfied with all our services. Big thank you for your great ratings. Thank you again for sharing, we hope that this will be not the last stay with us. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Anonymous Business - 14/09/2018 AccorHotels certified review

Always really nice welcome at the front desk with a smile and “Welcome back”

Dr. L. G. Families - 14/09/2018 AccorHotels certified review
« ENJOYABLE! »

Enjoyable because of your wonderful personnel. ISSUE: Rugs are quite filthy- we had 8th floor apt/suite and probably rugs should be changed or put in tiles or wooden flooring. Also upgrade your furniture- you have the potantial to be a 4++ hotel with a few upgrades

Morten Ø. Business - 13/09/2018 AccorHotels certified review
« Great room, nice staff, breakfast ok »

Great room, nice staff, breakfast ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Peter T. Couples - 12/09/2018 AccorHotels certified review
« Beautiful Hotel in the wonderful old city of Vilnius »

Easy to get to from the airport. Great location - 10mins walk to cathedral square. Nice new hotel- modern interior- good room size and nice bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter T., We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Sabrina M. Business - 12/09/2018 AccorHotels certified review
« nice, comfortable »

bed was amazing, the view was incredible. Looking forward to come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabrina M., Thank you for your time to review your stay in Novotel Vilnius Centre. Our team is super grateful for your perfect score! We are very happy that your stay was comfortable with us. We cant wait when we will have an opportunity to welcome you back! Thank you again for sharing experience. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

East E. F. T. T. B. A. B. I. 4. W. B. B. T. F. T. Solo - 11/09/2018 AccorHotels certified review
« One month eastEuropeTour buses train only »

Ok. Normal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback about your stay in our Hotel. It is great to know that your stay was good in Novotel Vilnius Centre. I see that breakfast experience was marked lower compared to other. I would appreciate indeed if you could share more detail feedback about that. It is a good way to know on what we should work on and what can be improved. Once again big thank you for sharing your experience and hope to see you soon. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Anonymous Friends - 11/09/2018 AccorHotels certified review
« No complaints. One minor thing: sauna was cold at Sunday afternoon, quite the opposite what we were told. »

Very friendly and efficient customer service at your reception!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback about our team. Big thank you from the reception! Regarding your comment about sauna I kindly wanted to let you know, that our hotel and Accor hotel chain are environment minded. When hotel guests are not using sauna, it turns off automatically to save some unnecessary electricity. It needs to be turned on again and after 15min it would be ready to use. This procedure can be done buy our guest or for your future stays just call to the reception and we will be more then glad to help you. Thank you once again for your great score and feedback, we are happy that you enjoyed your stay with us and hope to welcome you back soon. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Elias Business - 10/09/2018 AccorHotels certified review
« very good hospitality »

it was very nice stay , the room was big enough and i had a small gift in the room as soon as i arrived . I would like to give credit to Greta in Reception , she is very Kind , polite and helpful Person . She has very nice way of making the guests Feeling welcomed and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Elias, Thank you for your big loyalty and such a great feedback about your stay in Novotel Vilnius Centre. Our team is super happy to know that you had a good stay with us. Big thank you for your nice feedback about me. It was a big pleasure to meet you and I am glad that you felt welcome in our Hotel. I hope that I will have an opportunity to welcome you back very soon. Once again a big thank you for your good scores and great comments about your stay! Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Anke G. Business - 09/09/2018 AccorHotels certified review
« Perfect »

As always, I had a wonderful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anke G., We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a big pleasure to see you in our Hotel. Our team is super delighted that again you had a perfect stay with us. We thank you once again and hope to welcome you back soon! Sincerely, Greta Paražinskaitė Assistant For Guest Relations

A. U. Business - 09/09/2018 AccorHotels certified review
« Very good experience »

Arrival was a bit early but in reception they were able to find for me a suitable room for early check in. People at reception were very polite, profesional and always trying to help me. Room was nice and views just great. Breakfast was ok. In general I had a great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. U., Thank you so much for the good ratings and great feedback about your stay in Novotel Vilnius Centre. We are delighted to know that you had a very good experience in our Hotel. Big thank you from the reception team for your nice comments! It means a lot to them! We hope to see you again very soon, when we hopefully receive even perfect score! Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Eric O. Business - 07/09/2018 AccorHotels certified review
« Ok But not more than that »

Room-Furniture decent, But bed linen was bad quality Breakfast-booring and juices and beverages selection was poor skipped breakfast the second day because of that. Staff- friendly and mostly service minded staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric O., Thank you for taking the time to tell us about your experience at the Novotel Vilnius Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In your comment you mentioned that you didn't enjoyed our breakfast. I would appreciate if you could suggest us what else would you like to see in our breakfast as it is through comments from our valued guests like you that we are able to create more memorable experiences for our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Anna Business - 07/09/2018 AccorHotels certified review
« Agile Change leader »

Avkopplande

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Berber J. Business - 03/09/2018 AccorHotels certified review
« Like coming home »

I always enjoy staying with you. The staff is very friendly and professional, and they always make me feel very welcome and at home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Berber J., Thank you so much for such an AMAZING feedback about your stay in Novotel Vilnius Centre! Our team is super happy that when you are staying with us you feel like coming home. This is the best REWARD. We remain with bets regards and looking forward for welcoming you back! Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Anonymous Business - 02/09/2018 AccorHotels certified review
« Good but room for improvement »

Novotel is a good hotel. Staff is friendly. I would have liked that the breakfast was/is a bit more diverse. Rooms are ok but not more than that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are grateful for your feedback about your stay in Novotel Vilnius Centre. Special, big thanks for your kind comment about our staff. I see breakfast was marked lower compared to other services. I would appreciate if you could suggest us what else would you like to see in our breakfast to this email: h5… as it is through comments from our valued guests like you that we are able to create more memorable experiences for our guests. Thank you again for sharing your experience and we hope that we will have an opportunity to welcome you back very soon. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Artur Business - 01/09/2018 AccorHotels certified review
« nice hotel in the very city center. »

Novotel Vilnius is located in the center of Lithuanian capital. This is perfect location for both business and visiting purposes. walking distance to Old town and main square. hotel offers good breakfast and bar. the only issue is lack of parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Artur, Thank you for the great review of our hotel! We are glad that you had a comfortable stay and also liked location of the hotel. Moreover, thank you for your separate comment on breakfast - it's the most important meal of the day and good to know guest can get it in Novotel Vilnius Centre! Regarding parking spaces for the guests of the hotel, unfortunately we could not reach agreement with city municipality so there is only one option which is really close by. However you may always ask our reception staff for less expensive options which would be a bit further away. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Martina Business - 01/09/2018 AccorHotels certified review
« Nothing to complain about. »

I enjoyed my stay very much and will for sure come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martina, We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is always a pleasure to receive positive feedback. Special thanks for the perfect score! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Franciszek Business - 31/08/2018 AccorHotels certified review
« Nice, fresh but problem with wifi »

Almost everything was as I expexted: clean, nice, good food. There was only a problem with wifi. From my room I could get a stable connection which was a bit problematic for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Franciszek, We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. I see you marked WiFi low compared to other services - please accept our apologies for the inconvenience related to our WiFi not meeting your standards. Please be assured, that on your next stay we will allocate you a room with best WiFi connection available. Also, please do not hesitate to ask our staff for assistance in case you have any trouble connecting to our network. Thank you again for sharing your experience, and we hope your next visit will be as pleasant (and without any glitches) as the previous one. e previous one. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

Witold Business - 31/08/2018 AccorHotels certified review
« OK, as usual »

I had impression that in my room something smelled a little bit like car exhaust...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Witold, We very much appreciate your comments regarding your stay at the Novotel Vilnius Centre. It is a pity that you didn't informed us during your stay that you felt some strange smell in your room. We could have allocated you to another room. We would be more than glad to assist you. I see breakfast was marked lower compared to other services. In your comment regarding breakfast you mentioned: "variety of food". I would appreciate if you could suggest us what else would you like to see in our breakfast as it is through comments from our valued guests like you that we are able to create more memorable experiences for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Greta Paražinskaitė Assistant For Guest Relations

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