Hotel - ibis budget Hamburg City Ost
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Hamburg City Ost

3.5/5 477 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Indoor heated pool  (Nearby)
  • Well-being  (Nearby)
    • Sauna
    • Solarium
  • Tennis  (Nearby)
  • Other sports activities  (Nearby)
    • Badminton
    • Bowling
    • Darts
    • Squash court

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 148 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Shower
    • Toilets
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
Our rooms fittings
4.3/5 AccorHotels Rating 1,843 reviews

Our guest reviews for ibis budget Hamburg City Ost

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 477 reviews
Sean Families - 17/07/2018 AccorHotels certified review
« No frills but clean, comfortable and good location »

We were making a family overnight stay in Hamburg. They room catered for two adults and two children with a bunk above the main bed. We knew what to expect from Ibis so there were no surprises. The room was spacious, sparsely furnished - as expected - but spotlessly clean, and relatively comfortable. The location of this hotel was a plus for us with good travel connections by bus, U-bahn or S-bahn. Friendly welcome by reception staff. We did not have breakfast but everything looked fine (we were meeting family elsewhere)

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEAN, thank you very much for your positive rating. We hope to see you again in our hotel, when you come to Hamburg. Sincerely, Helena Hofmann Manager

Klaus Couples - 29/06/2018 AccorHotels certified review
« Central location with easy access to public traffic »

Friendly staff; easy access to subway & bus. A variety of restaurants nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr W., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis budget Hamburg City Ost. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Helena Hofmann

Frederick H. Solo - 20/06/2018 AccorHotels certified review
« Very good experience »

As always very positive. Location excellent m

Our hotel has responded to the review
Our hotel has responded to the review

Dear FREDERICK H., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Anonymous Business - 19/06/2018 AccorHotels certified review
« Nothing to feel bad about - except the WiFi solution that didn't work on two different devices. »

A simple, affordable room close to my venue was what I was looking for. I found one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLIVER T., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. P.S. The next time we can help you with your WLAN devices. Sincerely, Helena Hofmann

Anonymous Couples - 17/06/2018 AccorHotels certified review
« Sleeping on a plank »

Not enough pillows for 2 people, beds hard as a rock. Wife and I both had severe bday pain after attempting to sleep there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN M., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Helena Hofmann

Barbara Families - 04/06/2018 AccorHotels certified review
« Sink outside the bathroom »

Budget stay Room too small with the sink outside the bathroom Good for 1 person maybe but uncomfortable for 2

Our hotel has responded to the review
Our hotel has responded to the review

Dear yanislava K., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City Ost. I am sorry that your experience did not meet your expectations. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Helena Hofmann

Anonymous Couples - 29/05/2018 AccorHotels certified review
« Good price/quality ratio »

Clean room, mostly very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRITTA D., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Anonymous Solo - 21/05/2018 AccorHotels certified review
« Not as good as I had hoped. »

The food was very good as usual, but the last several nights were quite uncomfortable, because there was no air conditioning. Also, the wifi connection was horrible the first night (the connection kept getting dropped literally almost every minute) but it generally improved on later nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIRCK S., Thank you for taking the time to tell us about your experience at the ibis budget Hamburg City Ost. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Helena Hofmann

Rasmus Families - 01/05/2018 AccorHotels certified review
« Not luxurious, but ok »

The rooms are similar to other Ibis Budget hotels, and the breakfast offers good value for money at 7.50 €. However, the internet connection was malfunctioning, and was for all practical purposes nonexisting which ws a disappointment for us and our kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RASMUS H. J., We very much appreciate your comments regarding your stay at the ibis budget Hamburg City Ost. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helena Hofmann

Family - 01/05/2018 TripAdvisor review
« Not luxurious, but ok »

We stayed for two nights this time and have been at this hotel three times before. The rooms and the breakfast are similiar to other Ibis Budget hotels. The rooms were clean, and the beds ok. However, the internet connection was not functioning when we were at the hotel which was a disappointment to our kids.

Sinfony Business - 22/01/2018 AccorHotels certified review
« Functional, but fine »

A no-thrills rooms which nonetheless contains all that you need (WC, shower, TV, bed). More space to store clothes would be welcome though - only a tiny little rail with a handful of clothes hangers is present.

Egbert D. R. Families - 05/12/2017 AccorHotels certified review
« quite good »

nice stay, very good service, adjusting the heating is painful. The temperature in the room is too high even if heating is switched off.

Steve W. Friends - 22/11/2017 AccorHotels certified review
« Very convenient »

Easily booked, clean rooms and great for the weekend.

R Solo - 23/10/2017 AccorHotels certified review
« Very basic »

Room and Hotel was clean in general. Just my shower cubicle was stinky. Could hear people in the hall way, stumbling into there rooms during the whole night. And on Sunday morning at 8 AM the room keeping was knocking on my door to clean the room. Even the checkout time was at noon.

Maxim K. Business - 17/10/2017 AccorHotels certified review
« Good »

A kind attiude towards guests. Comfortable rooms, clean.

Anonymous Families - 08/10/2017 AccorHotels certified review
« It was great »

Receptionist was very helpful

Jurgen H. Couples - 06/10/2017 AccorHotels certified review
« Good deal »

Very nice, friendly staff

Linda Couples - 24/09/2017 AccorHotels certified review
« Good »

Neither great nor horrible

Reisender Business - 20/09/2017 AccorHotels certified review
« Good Basic Hotel »

Good basic Hotel, very good breakfast

Wolfgang Z. Solo - 17/09/2017 AccorHotels certified review
« Top Top Top - Hamburg Ibis Budget Hotelwunder »

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