Hotel - Mercure Salvador Rio Vermelho Hotel
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Mercure Hotel

Mercure Salvador Rio Vermelho Hotel

Rua Fonte do Boi 215  Rio Vermelho 
41940360  SALVADOR
BRAZIL

2,337 reviews
TripAdvisor Rating Based on 2,337 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 174 spacious and welcoming apartments at the Mercure Salvador Rio Vermelho are set over seven floors. With a modern and sophisticated decor, the rooms have sea or city views.Non-smoking rooms: 174 / Rooms adapted for guests with reduced mobility: 3

  • 174 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Minibar
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,975 reviews

Our guest reviews for Mercure Salvador Rio Vermelho Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 2,337 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 06/09/2017
« Decent hotel, good desk staff »

The hotel is fine. The front desk staff is great--very helpful, especially Felipe. The rooms are quiet, but some of the fixtures are a little worse for wear. The breakfast is also uninspiring. The powdered eggs are gross, and so was the curdled milk for the coffee.

AccorHotels certified review
Camilo Business - 01/09/2017
« Correct »

Nothing memorable but correct experience.

AccorHotels certified review
James Business - 23/08/2017
« Poor attitude and inconsistency »

The hotel doesn't have a customer centric vision. Hotel was oversold and my wife and I were assigned a room with single beds. Told nothing could be done. A call to travel agent resolved this immediately. New room was nice, media center to connect devices to tv. But hotel doesn't have any cables or any desire to provide any. Asked for wine glasses and a cork screw. Went to restaurant where I was given nice glasses, and immediately they were taken away and I was told someone would come to the room with clean glasses and a cork screw. After 30 mins, glasses showed up, only they were thick and small, not the nice glasses originally given. No cork screw. After waiting another 30 mins, I took the glasses and the wine bottle to the restaurant to be opened and glasses exchanged. The restaurant manager told me the glasses were all that was available and no other glasses existed. I confronted her with the fact I was given niver glasses before, she then changed the story and said the restaurant was priority (NO one was in the restaurant and every table and setting had glasses). She then disappeared without giving me a cork screw. A waiter then showed up and lent me his. Long story to say there was 0 effort on the manager to please the guest. And straight up lying is unacceptable.

AccorHotels certified review
Anonymous Business - 23/08/2017
« Fair »

The bathroom was amazingly uncomfortable but I forgot my iPad and team from ND it en return it...THANKS! Lucio

AccorHotels certified review
Doug Couples - 20/08/2017
« Good hotel for the price. »

Very nice service but room was small and air conditioning hard to control. THe hotel is in a nice neighborhood with a few excellent restaurants within walking distance. Unfortunately, it is not close to anything else in Salvador (eg, 25 minutes to Pelourinho).

AccorHotels certified review
Si Business - 19/08/2017
« Satisfied. »

- The staff was very helpful and well-trained. - There was bad smell, perhaps from sewage, in the room. Other facilities were OK. - Breakfast was fine, but needs more variations (and I wanted to eat more vegetables.) - Better to provide a detailed map on the local areas for guests' convenience.

AccorHotels certified review
Manfred Business - 15/08/2017
« Satisfied, but could have been better. »

Certain aspects of the hotel can be improved but overall the stay was comfortable.

AccorHotels certified review
Delight Solo - 15/08/2017

The best reception staff I have ever encountered in any of my trips to Brazil. Very professional, helpful, friendly, and willing to go the extra distance to help. I was pleased with the location and the ease of getting around from this location. Question--is there a beach associated with the hotel? I wasn't sure about that. If so, it would be helpful if the information is included somewhere. If not, then perhaps a local beach could be suggested. Although the Ibis is right next door, is there any reason why the breakfast buffet that is normally included in Bahian hotels, is not included in the price of the stay?

AccorHotels certified review
Elise Friends - 11/08/2017
« Clean, friendly, delicious »

The room and all public areas were clean The staff were friendly and helpful The breakfast buffet was delicious and extensive. The pool was cold, towels were not readily available near the pool

AccorHotels certified review
Thomaz D. S. Couples - 09/08/2017
« Worse possible »

The room smells cigarette, I stayed at hotel for 2 nights, and they never changed the bedsheets and to make worse, the sheet had blood stains. Very disgusting experience, I'll make sure to never ever go back to this hotel

AccorHotels certified review
Fernando N. Business - 07/08/2017
« Good »

I only have 3 complaints: 1. Lack of types of teas in breakfast. During 3 days all you had was Camomila and Boldo. I've asked the team for more types of teas and was informed there was none. A hotel like Mercure can't afford to have only 2 types of tea for breakfast. 2. The toilet was too close to the wall. I'm 1,70 m and it was tight for me. I imagine how uncomfortable it must be for a taller person. 3. During the check-out, the attendant should have asked me how was my stay. This way I could have provided this feedback right away and she/he should record it. Aside from those 3 points, everything was great.

AccorHotels certified review
Raphael D. Families - 07/08/2017
« Not a Mercure in standards »

The hotel is super well located but needs work with staff and rooms. First the staff: Front desk is arrogant, slow and not prepared for guests. Rooms are dirty! Yes... fungus in the showers, broken electricity plugs, warned out fridges and from one day to another, do not expect to be cleaned... the most they do is change the towels and make the beds. Restaurant does not have the hapines of the Brazilians... it is "cold", decoration is poor and the food quality is very low and disorganized.

AccorHotels certified review
Maria Business - 01/08/2017
« boa »

boa experiencia

AccorHotels certified review
Joao Business - 01/08/2017
« Effective place to stay. »

It was ok.

AccorHotels certified review
Ronald S. Families - 31/07/2017
« The hotel was OK »

Convenient location, good rooms and a good breakfast. Wonderfull swimming pool.

AccorHotels certified review
Anonymous Business - 31/07/2017
« Great! »

Great hotel, restaurant, location, service and people, especially Ana, the pilates instructor, she is outstanding! Only bathroom ventilation needs to improve,

AccorHotels certified review
Nicolas Business - 18/07/2017
« Quite old hotel »

Bathroom was old and dirty

AccorHotels certified review
Americano N. B. Business - 17/07/2017
« Great Hotel located in a fantistic location. »

Very helpful and courteous staff. The check in process could be improved to take less time.

AccorHotels certified review
Monica S. Business - 14/07/2017
« satisfeita »

Tranquila

AccorHotels certified review
Jeff S. Couples - 13/06/2017
« Perfectly OK »

Have stayed several times before, always briefly for various reasons, and this stay was as the others - comfortable and quiet room, good value, good service.

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