Mercure Salvador Rio Vermelho Hotel 4 stars

TripAdvisor rating 4.0/5 2,650 reviews
Mercure Salvador Rio Vermelho Hotel
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Hotel extras

  • Advantage 4

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Salvador Rio Vermelho Hotel

Rua Fonte do Boi 215
Rio Vermelho
41940360
salvador
brazil

Check-in from 12h00

Check out up to 12h00

  • By plane

    DEP. LUIS EDUARDO MAGALHAES At 25km / 15.54 miles

  • By boat

    BOAT At 20km / 12.43 miles

GPS :-13.016515, -38.486417

Our accommodations

The 174 spacious and welcoming apartments at the Mercure Salvador Rio Vermelho are set over seven floors. With a modern and sophisticated decor, the rooms have sea or city views. Non-smoking rooms: 174 / Rooms adapted for guests with reduced mobility: 3

Standard room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Superior Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Superior Room With 2 Single Beds

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • TV room service ordering(...)

Our restaurants and bars

RESTAURANTE CASARAO

Type of cuisine: International

Breakfast: 6.30am to 10am; lunch: midday to 3.30 pm; dinner: 7pm to 11pm

Lunch

06:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PISCINA

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR DO LOBBY

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 270 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Salvador Rio Vermelho Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

8,222 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,650 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Satisfying experience

Customer review rating 4.4/5

Anonymous Couples - 11/06/2019 AccorHotels certified review

No issues, likes all the available services. Friendly and helpful personnel.

Customer review rating 4.4/5

Mary Business - 07/06/2019 AccorHotels certified review

O hotel surpreendeu

Customer review rating 4.4/5

Anonymous Couples - 30/05/2019 AccorHotels certified review

Great place

Conforto

Customer review rating 4.4/5

Fabrício F. D. A. Couples - 23/05/2019 AccorHotels certified review

Excelente. Ponto negativo para os pratos do festival week do restaurante

Prezado Fabrício, Muito obrigado por nos enviar sua avaliação referente à hospedagem no Mercure Salvador Rio Vermelho. Que bom que sua experiência foi excelente. Suas observações sobre a qualidade dos pratos do evento Restaurante Week foram consideradas com a devida atenção. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Agradecemos novamente por compartilhar sua experiência conosco e esperamos recebê-lo, mais uma vez, em breve. Atenciosamente, Steeve Morin Gerente Geral Mercure Salvador Rio Vermelho

Stay at Mercure Rio Vermelho

Customer review rating 4.4/5

Camilo B. Business - 21/05/2019 AccorHotels certified review

Great location on Salvador city, near for restaurants and beach.

Dear Camilo, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Good Hotel but issues during checking out

Customer review rating 4.4/5

Paulo P. Business - 21/05/2019 AccorHotels certified review

The hotel stay was good even for only one single night, however the hotel has a terrible process to invoice every expense by minibars, restaurants, etc, and the worse thing is that the front desk does not handle the invoice process... the guy had to call someone in the admin part to have that printed and then you got wait it... I have decided to leave and had no invoice as I would lost my flight

Dear Paulo, Thank you for taking the time to tell us about your experience at the Mercure Salvador Rio Vermelho Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steeve Morin General Manager

Most of staff was really great

Customer review rating 4.4/5

Ricardo L. A. S. Couples - 10/05/2019 AccorHotels certified review

Most of the staff was awesome. However, the employee who checked us in has signed us up to loyalty program without telling us he was doing it. Now I am getting a bunch of emails with offers that I did asked for. BTW, I am a portuguese speaker so we didn't have a communication issue and I already am a member of the program. Also, the TV had a horrible image quality.

Mercure Salvador Rio Vermelho

Customer review rating 4.4/5

Manfred Families - 07/05/2019 AccorHotels certified review

We spent 5 nights at the Mercure in Salvadore and enjoyed our stay. The room was spacious and clean , the bed comfortable. We had a quiet room which we appreciated a lot. The hotel is in a good location, restaurants, bars, markets are in walking distance and the beach is right next to the hotel. The staff was very helpful and friendly. There was a loss of Internet on our floor which got resolved (not in 15 Minutes, but during the day) Definitely a Hotel to come back to.

Dear Manfred, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

nice location and great service

Customer review rating 4.4/5

Anonymous Couples - 06/05/2019 AccorHotels certified review

enjoyed the whole time

Dear Edwin Gregory, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Good location, poorly maintained

Customer review rating 4.4/5

Anonymous Couples - 04/05/2019 AccorHotels certified review

Location beautiful, although no balcony. The lack of maintenance is evident, table top completely came off, door peeling, mirror in bathroom deteriorated, paint peeling. Power washing around the pool area during peak time was disturbing to guests. A disappointment for our wedding anniversary trip.

Dear Miray P., Thank you for taking the time to tell us about your experience at the Mercure Salvador Rio Vermelho Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steeve Morin General Manager

Especial

Customer review rating 4.4/5

Cláudia I. F. Couples - 29/04/2019 AccorHotels certified review

Fantastica

Prezada Claudia, Muito obrigado por nos enviar sua avaliação referente à hospedagem no Mercure Salvador Rio Vermelho. É sempre um prazer receber impressões positivas e poder dividir o sucesso com toda a nossa equipe. Certamente o seu feedback nos ajudará a seguir melhorando a qualidade dos nossos serviços. Agradecemos novamente por compartilhar sua experiência e desejamos que sua próxima visita seja tão agradável quanto a anterior. Atenciosamente, Steeve Morin Gerente Geral Mercure Salvador Rio Vermelho

Comfortable and conveniemt

Customer review rating 4.4/5

Heather Couples - 28/04/2019 AccorHotels certified review

Staff was super friendly and the accommodations were clean and nice.

Dear Heather, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manger

Did it again for a welcoming feeling staying

Customer review rating 4.4/5

Vilma D. Solo - 25/04/2019 AccorHotels certified review

The front desk staff makes you feel like home , helpful and kind to your needs. Truly one of the best customer service front desk hotel I have staying in last 2 years. The pool service needs training but humble to their faulty mistakes and the housecleaning this last trip left a lot to desire for a cleaning room. Overall, love to stay at this Mercure Rio Vermelho which covers location, friendliness, price and proximity of everything you need for a great vacation.

Dear Vilma, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Astonishing

Customer review rating 4.4/5

Luis F. Couples - 23/04/2019 AccorHotels certified review

Pleasant

Dear Luis, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager
Customer review rating 4.4/5

Anonymous Solo - 16/04/2019 AccorHotels certified review

Relaxed and welcomed

Dear Orville S., We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Good!!!

Customer review rating 4.4/5

Wilson Business - 03/04/2019 AccorHotels certified review

I hope to get my point at Accors Program...I 'm not getting my point and this is my second stay this year at the same hotel.

Good

Customer review rating 4.4/5

Virgilio Solo - 03/04/2019 AccorHotels certified review

Nice food and view, good technology, but needs to improve attention for English speakers.

Dear Virgilio, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager

Could be better

Customer review rating 4.4/5

Mailton P. J. Business - 28/03/2019 AccorHotels certified review

The rooms and mainly toilet looks tired and in need of update.

Dear Mailton, Thank you for taking the time to tell us about your experience at the Mercure Salvador Rio Vermelho Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We had a tropical storm that damaged the kiosk roof, I am very sorry about this incident. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Steeve Morin General Manager

Good experience

Customer review rating 4.4/5

Indira C. Couples - 25/03/2019 AccorHotels certified review

POSITIVE THINGS: 1. wonderful breakfast, lots of food. 2. Wonderful view from the swimming pool area. Also great swimming pool. 3. Very comfortable bed. 4. Great restaurant (comfortable, good view etc) NEGATIVE THINGS: 1. We chose a room with an ocean view but you can’t really open the window so you can just see the ocean by the glass, what really surprised us in a negative way since we payed a considerable price for it. 2. Room is relative small compared to other hotels we’ve been to. 3. The swimming pool is not big so when the hotel is in a busy day the swimming pool area gets really full, so you must go very early to apreciate it very well.

Dear Indira, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sorry about the window, it does not open for safety reasons. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager
Customer review rating 4.4/5

Michael.r. Business - 22/03/2019 AccorHotels certified review

The hotel is well located, good firm beds and helpful staff. the breakfast is good but I have never eaten dinner in the hotel.

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Salvador Rio Vermelho Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Steeve Morin General Manager
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