Mercure Campinas Hotel 4 stars

TripAdvisor rating 4.0/5 1,253 reviews
Mercure Campinas Hotel
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+ 21 Services
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Room 1

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotelPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Campinas Hotel

Avenida Aquidaban.400 - Centro
Acesso pela Av. Francisco
Glicério
13026510
campinas
brazil

Tel: +551937337700

Fax: (+55)19/37337707

Contact email

Check-in from 12h00

Check out up to 12h00

  • JD PROENCA/SHOPPING IGUATEMI :   3.42 / 5.78 AV.AQUIDABAN

  • By plane

    VIRACOPOS At 12.43km / 7.72 miles

GPS :-22.91147, -47.056214

Our accommodations

At Mercure, we do everything to ensure you have a fabulous stay with us!

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Superior Room with a double bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Privilege Apartment

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Apartment on a high floor

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

RESTAURANTE OPERA MORENA

Type of cuisine: Regional

The Opera Morena restaurant serves varied, contemporary cuisine, with regional and international dishes created by Chef Mari Turchetti, and also offers an excellent selection of wines and beers from around the world.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OPERA MORENA

Photo non contractuelle / Strictly non binding

The Opera Morena lobby bar serves a range of national and international drinks, including craft beers, cocktails and traditional Brazilian caipirinhas. Check out our snacks and appetizers menu! Open from 3pm to midnight, and until 11pm on Sundays.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 64

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Mercure Campinas Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,097 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,253 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Dirty sheets and card didn't work at elevator

Customer review rating 4.4/5

Anonymous Business - 28/10/2019 Confirmed reviews AccorHotels

Bed sheet was dirty - upon arrival I noticed a blood stain on the sheets. Card did not work for elevator - had to use stairs on one occasion.

Hello Alessandra Thank you for choosing Mercure Campinas and sharing your feedback with us. We are sorry for the inconvenience of the stain on your sheet, this kind of non-standard event of our hotel. We send your feedback to the governance department coordinator. We hope to have the pleasure of welcoming you again in the near future. Big hug. Regards, Mercure Campinas Management

Almost perfect!

TripAdvisor rating 4.0/5

AderbalMuller Solo travel - 12/10/2019 TripAdvisor review

Tarcisio Vieira was a great attendant, but it is not allowed to serve the welcome drink as I had on Novotel Jaragua two days ago. It will be necessary to be equal unit by unit. I desagree. Sorry, but I do not understand differente treatments hotel by hotel. I whant to think that Accor is the same instead the place or city!!!

Very Pleasant

Customer review rating 4.4/5

Anonymous Business - 20/09/2019 Confirmed reviews AccorHotels

The bed is great, there is much space in the room, facilities to work are very good, breakfast is delicious with lot of varieties.

Hello Shalini, Thank you for choosing Mercure Campinas and sharing your feedback with us. We hope to see you again. Big hug. Regards, Mercure Campinas Management

Slept well

Customer review rating 4.4/5

Me Couples - 12/09/2019 Confirmed reviews AccorHotels

Arrived late. Reception staff OK - not overly friendly or helpful. Slept well in quiet room.

Hello Antony, Thank you for choosing Mercure Campinas and sharing your feedback with us. We hope to see you at ibis Campinas again. Big hug. Regards, Mercure Campinas Management

A quiet night

Customer review rating 4.4/5

Erika Business - 09/09/2019 Confirmed reviews AccorHotels

It was regular, since we arrived we needed to experience a half an hour wait for our check in. I requested an iron and they haven't any iron available neither in the room, so they sent me to the 14th floor, the iron room was kind of weird, it was not for customers, I guess, it looked like internal service to me, didn't like it at all. Another thing I didn't like is that they are not prepared for foreign customers, I didn't have a connection or adapter for my lap top or cellphone and there weren't USB chargers in the room so my cellphone died until next day in the car that I could get it connected.

Hello Maria, We would like to thank you for taking the time to evaluate us. We regret that we were unable to deliver our usual standards of service during your stay. It will be a pleasure to welcome you back to our hotel. Big hug. Regards, Mercure Campinas Management

Excellent trip

Customer review rating 4.4/5

Daniel C. Solo - 04/09/2019 Confirmed reviews AccorHotels

Very well located, friendly staff, able to fulfill my needs. I got in pretty early (before 6AM) and they were able to grant me an early check-in for 9AM. Which was everything I needed at that point. The only thing that bothered me a bit was the checkout process. The staff asked me if there had been any mini-bar consumption and, after my negative answer, he asked through the radio for someone to check my apartment - in front of me! I know it is the process (as he 'explained' me), but it really sounded like he was checking my information - so, why bother asking me?

Hello Daniel, We would like to thank you for taking the time to evaluate us. We regret that we were unable to deliver our usual standards of service during your stay. It will be a pleasure to welcome you back to our hotel. Big hug. Regards, Mercure Campinas Management

Nice facilities

Customer review rating 4.4/5

Guilherme Solo - 03/09/2019 Confirmed reviews AccorHotels

Had a great time to relax in the bed and swimming pool.

Hello Guilherme, We would like to thank you for taking the time to evaluate us. We look forward to welcoming you at another time. Big hug. Regards, Mercure Campinas Management
Customer review rating 4.4/5

Octavio P. Business - 26/08/2019 Confirmed reviews AccorHotels

I was pleased to be there for the first time, although I choose the hotel because I like to relax on the pool and sauna, but those where close because of maintenance, there is no way to know this in advance and may be a reason not to choose the hotel.

Hello Octavio, Thank you for choosing Mercure Campinas and sharing your feedback with us. We hope to see you again. Big hug. Regards, Mercure Campinas Management

Great but...

Customer review rating 4.4/5

Guilherme Business - 16/08/2019 Confirmed reviews AccorHotels

I´m usually very satisfied with my stays at mercure, but there was one nuisance this time. Whenever I would turn the hot water on, either on the shower or on the faucet, a strong smell of solvent would rise. I reported the issue to housekeeping and front desk, but got no feedback other than "we are looking into it".

Hello Guilherme, Thank you for taking the time to comment. We would like to inform you that at the time of your stay, there were some maintenance on our water reservoir. The material that is used for internal painting of the equipment leaves a characteristic odor during the first days we release the equipment. We look forward to welcoming you at another time. Big hug. Regards, Mercure Campinas Management

Pleasure staying at Mercure

Customer review rating 4.4/5

Manish N. Business - 13/08/2019 Confirmed reviews AccorHotels

Everything was great at the hotel. Nice ambiance, friendly staff, went out of the way to help English speaking customer.

Hello Manish, Thanks for sharing your impressions with us. We look forward to welcoming you at another time. Big hug. Regards, Mercure Campinas Management

Some good, some very bad

Customer review rating 4.4/5

C K. Business - 08/08/2019 Confirmed reviews AccorHotels

I generally stay at your hotel for at least ten nights a year over many years. I arrive Sunday morning, this trip at 9:30 AM. I have always been able to enter a room to shower after the flight from the US. I was charged this trip for a half day.I do not understand why I should be charged for two and one-half hours in what was clearly an empty room. Also, Tuesday morning, there was a harsh chemical smell from the water. I mentioned this at checkout, and that I used a water bottle because I could not trust that water to brush my teeth. I was told there had been maintenance. They charged me for the water. You should know I am writing this from a competitor hotel, as I am staying Wednesday and Thursday in Campinas. For the same price, I found a better room, free breakfast, and a staff even in the restaurant that speak English. I always was relatively happy with your hotel, but by the charges I mention above, felt forced to switch, and found a better offer. Hope it was worth it to you. I do appreciate many of the employees as hard working.

Hello Charles, Thank you for taking the time to comment. We regret that we were unable to deliver our usual standards of service during your stay. All your information is very important for the improvement of our services. It will be a pleasure to welcome you back to our hotel. Big hug. Regards, Mercure Campinas Management

excelent breakfast

Customer review rating 4.4/5

Hugo Business - 05/08/2019 Confirmed reviews AccorHotels

organized, clean, confortable, with a nice surprise with the quality of the breakfast

Hello Hugo, Thank you for taking the time to comment. We hope to see you again next time. Big hug. Regards, Mercure Campinas Management

overall satisfied could have been very satisfied if some minor addl. utilities were provided in the room

Customer review rating 4.4/5

Anonymous Business - 09/07/2019 Confirmed reviews AccorHotels

Nothing much to write. Some deviation in break fast should be provided as it was observed that it is the same menu all days and same type of stuff. A kettle for boiling water for drinking should be provided in the room.

Hello Shailesh, First of all thank you for sharing your review with us. We look forward to seeing you again next time. Big hug. Regards, Mercure Campinas Hotel

Filthly experience at room 1264

Customer review rating 4.4/5

Marcos B. Business - 07/07/2019 Confirmed reviews AccorHotels

Awful, Hotel personnel didn´t acknowledge by any means my loyalty. Room assgined was average to low in maintenance: bathroon paint with some scratches. Bath screen leaking after shower. Hygienic shower leaking a lot, reported in the front desk for repair, an the only thing that they did was closing de water tap. The worst of all was the bed: smelling like a lion cage... pillows and sheets. really discusting. Never go again to this one

Hello Marcos, We would like to thank you for taking the time to evaluate us. We regret that we did not manage to present our usual service standards during your stay. We send your complaint to the maintenance department coordinator and the on-site inspection and repairs will be done. We will be happy to welcome you again to our hotel. Big hug. Regards, Mercure Campinas Hotel

Practical

Customer review rating 4.4/5

Anonymous Business - 10/06/2019 Confirmed reviews AccorHotels

A short stay, taking a flight early next morning.

Hello Jan, Thank you for sharing your impressions with us. We hope to have the pleasure of welcoming you again in the near future. Big hug. Regards, Mercure Campinas Hotel

tranquilo

Customer review rating 4.4/5

Raul Business - 10/06/2019 Confirmed reviews AccorHotels

normal

Olá Raul, Agradecemos por compartilhar suas impressões conosco. Esperamos ter o prazer de recebê-lo novamente em um futuro próximo. Grande abraço. Atenciosamente, Gerência Mercure Campinas
Customer review rating 4.4/5

Willian Q. F. Business - 09/06/2019 Confirmed reviews AccorHotels

Good experience that hotel, the internet is not good but the breakfast is amazing and rooms

Hello Willian Thank you for sharing your impressions with us. We hope to have the pleasure of welcoming you again in the near future. Big hug. Regards, Mercure Campinas Hotel

Good, as usual.

Customer review rating 4.4/5

Anonymous Couples - 06/06/2019 Confirmed reviews AccorHotels

The room was clean, quite and the AC worked just fine.

Hello Karl, First of all thank you for sharing your review with us. We look forward to seeing you again next time. Big hug. Regards, Mercure Campinas Hotel

Overall stay is good

Customer review rating 4.4/5

Pravin K. Business - 15/05/2019 Confirmed reviews AccorHotels

The room is clean and the font desk is very helpful

Hello Pravin Thanks for taking the time to do this review. I am happy that we have been able to provide you a lodging with quality and comfort. We will be happy to welcome you again to our hotel. Big hug. Regards, Mercure Campinas Hotel

Decent experience in Campinas

Customer review rating 4.4/5

Anonymous Business - 09/05/2019 Confirmed reviews AccorHotels

The location is pretty good. The hotel staff are friendly. The facility itself is average or slightly above average. The experience overall was nothing memorable

Hello Ramsay We would like to thank you for taking the time to evaluate us. I am happy that we have been able to provide you a lodging with quality and comfort. We hope to have the pleasure of welcoming you at another opportunity. Big hug. Regards, Mercure Campinas Hotel
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