Mercure Campinas Hotel 4 stars

TripAdvisor rating 4.0/5 1,226 reviews
Mercure Campinas Hotel
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Room 1

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Campinas Hotel

Avenida Aquidaban.400 - Centro
Acesso pela Av. Francisco

Tel: +551937337700

Fax: (+55)19/37337707

Contact email

Check-in from 12h00

Check out up to 12h00


  • By plane

    VIRACOPOS At 12.43km / 7.72 miles

GPS :-22.91147, -47.056214

Our restaurants and bars


Type of cuisine: Regional

The Opera Morena restaurant serves varied, contemporary cuisine, with regional and international dishes created by Chef Mari Turchetti, and also offers an excellent selection of wines and beers from around the world.


12:00 - 14:30

  • Mon
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  • Fri
  • Sat
  • Sun


19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun


Photo non contractuelle / Strictly non binding

The Opera Morena lobby bar serves a range of national and international drinks, including craft beers, cocktails and traditional Brazilian caipirinhas. Check out our snacks and appetizers menu! Open from 3pm to midnight, and until 11pm on Sundays.


  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun


  • Mon
  • Tue
  • Wed
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  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 64 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 30 people

Find out more
Mercure Campinas Hotel Meeting Room

Our guest reviews for
Mercure Campinas Hotel

100% genuine reviews from our guests

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AccorHotels Rating 4.4/5

6,470 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,226 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Great and relaxing stay

Customer review rating 4.4/5

Roberto E. Couples - 11/04/2019 AccorHotels certified review

Just one night but very good

Customer review rating 4.4/5

Anonymous Business - 11/04/2019 AccorHotels certified review

It was a quiet and acceptable stay, without any troubles.


Customer review rating 4.4/5

Anonymous Business - 29/03/2019 AccorHotels certified review


Not that good

Customer review rating 4.4/5

Guilherme C. Business - 25/03/2019 AccorHotels certified review

The room was not good and the service (cleaning) not also

Hello Guilherme Thanks for taking the time to do this review. We regret that we did not manage to present our usual service standards during your stay. We will be happy to welcome you again to our hotel. Big hug. Regards, Mercure Campinas Hotel

Great Service from a great hotel :).

Customer review rating 4.4/5

Anonymous Business - 11/03/2019 AccorHotels certified review

This was my second time staying in Mercure and it felt like home. The staff were friendly as always and even remembered my name.

Good experience

TripAdvisor rating 4.0/5

Sihave72 Solo travel - 28/02/2019 TripAdvisor review

Hotel with very good structure. Modern room, good and clean bathroom and nice common areas. Breakfast with a good variety. Service could be better... although that wouldn´t influence negatively my return.

Hello Thanks for taking the time to make this comment. With the vision of the guest we can adapt and improve our services even more. We look forward to seeing you again next time. Big hug. Regards, Mercure Campinas Hotel

Why paying a premium for Mercure when you have a better service with Ibis ?

Customer review rating 4.4/5

Ac Business - 17/02/2019 AccorHotels certified review

Hello, I'm used to accor hotels. I very often go to ibis in France that in my opinion presents an excellent price / quality ratio. This time i decided to pay the premium and go to Mercure instead. I'm clearly dissatisfied. Here are the reasons : - I did the online check-in before arriving but no special lane was planed for the "already checked-in client". On top of that, i still had to fill some forms and it took a long time to the front office employee to pass again my credit card (already filled during the check-in online so what's the point ?) and to enventually give me my room key. - In the online check-in form i asked to get a quiet room, i was given a room facing the highway... - In order to use the elevator, we need to use our room card. The sensor was not working properly and it was needed 3 , 4, 5 or more trials to make it work. very frustrating - Regarding the breakfast : The "warm" dishes in the restaurant were put on a warming plate with a minimum heating power. Everything was cold, two mornings in a row. - Regarding the restaurant : too much heavy and junk food on the menu. What about more salads ? Every dish doesn't have to come with a pound of cream, a pound of cheese and two pounds of meat ! - Regarding the service at the restaurant : a disaster ! Most of the time we were just several clients to be served at the same time but it was so slow ! Taking ages to get the dish to arrive and what is really annoying is that the staff is not focusing at all. I had several times to get up to go get them and ask something. - The wifi in my room was barely working I was happy to try a level above ibis among accor hotels group but it's a pure disapointment. I don't know if it is this hotel in particular, but i don't really want to try again Mercure Hotel.

Hello Antoine, Thanks for taking the time to do this review. Each point mentioned will be directed to each coordinator where the mentioned points are related. We regret that we did not manage to present our usual service standards during your stay. We regret that this point event has compromised your experience with us. Please accept our sincere apologies for any inconvenience caused. Big hug. Regards, Mercure Campinas Hotel

sem agua pro banho, sem internet (no water on shower, no internet)

Customer review rating 4.4/5

Antonio Business - 12/02/2019 AccorHotels certified review

I am extremely dissatisfied with this stay. I am gold member and use to go to many different Accor hotels (Rio, Campinas, Lima, Santiago, etc). I stay in Mercure Campinas at least 10 times every year. This time I was disappointed that the internet was not working. I could not get a connection most of time, and when I could connect, it was not working. I though that it could be because I was on the last room (far from the elevator) but my colleagues told me they had the same issue. To make things worse, there was not water for a bath at 5:30 AM. It started with a very weak flow and then the water stopped coming. The bellboy said that they had an issue with the pump and they had to restart it, but I think it is unacceptable that there is no proper maintenance or a backup system. The most important things are a bed, shower and internet, and this hotel failed 66% of that.

Pretty good

Customer review rating 4.4/5

Eduardo Solo - 12/02/2019 AccorHotels certified review

Mostly nice except for a defective phone on the desk. Nice staff.

Room is clean, service is okay, breakfast is boring, Employee English is poor, International credit card transaction process should be enhanced.

Customer review rating 4.4/5

X. Y. Business - 07/02/2019 AccorHotels certified review

Employee is hospitality, provided great helps to make me stay comfortable.


Customer review rating 4.4/5

Gislaine Business - 07/02/2019 AccorHotels certified review

My stay was good.

Great hotel

Customer review rating 4.4/5

M. Business - 04/02/2019 AccorHotels certified review

Good food, great staff and pretty clean.

Is was very good

Customer review rating 4.4/5

Cecília C. Business - 31/01/2019 AccorHotels certified review

I felt comfortable and welcomed.

Well located hotel

TripAdvisor rating 4.0/5

226richw Friends getaway - 30/01/2019 TripAdvisor review

Stayed for 1 night. Arrived around 10am after a 10 hour flight. Friendly welcome. Was able to check in straightaway. Room was nice. Good shower. Located 15 minutes away from a large supermarket, free zoo within 5 minute walk. Lots of restaurants nearby. Safe location. Slept really well. Would stay again.

Olá. Estamos gratos por escolher o Mercure Campinas e compartilhar sua avaliação conosco. Esperamos ter o prazer de recebê-lo novamente em um futuro próximo. Grande abraço. Atenciosamente, Gerência Mercure Campinas

COmfortable as usual

TripAdvisor rating 4.0/5

Paulo A Business - 21/01/2019 TripAdvisor review

Good price performance ratio, breakfast is very nice and with many choices. Staff is very attentious to our needs. Good selection of craft beers at the bar. Shower is excellent and I believe the location is very convenient.

Hello Paulo, First of all thank you for sharing your review with us. We were happy to know that we had a good stay at our hotel. Your opinion is a very important reference to maintain the quality standard of our services. It is very pleasant to know that we are doing a good job and serving our guests in the best way. We hope to have the pleasure of welcoming you at another opportunity. Big hug. Regards, Mercure Campinas Hotel

It was great and the hotel staff and attenders were very helpful

Customer review rating 4.4/5

Anonymous Business - 18/01/2019 AccorHotels certified review

The experience was good and would love to visit again, while there are some room service which me and my colleague were expecting is on availability of a room electronic kettle or a microwave oven. This would have made our stay more pleasant, while I have heard from colleagues staying at belo horizonte mecure on providing with such facility.

Great location

Customer review rating 4.4/5

A. L. Couples - 31/12/2018 AccorHotels certified review

Clean and comfortable room, very handicapped accessible. Too bad the window did not open.

Hello A., We are grateful for choosing the Mercure Campinas and sharing your review with us. We were happy to know that we had a good stay at our hotel. It will be our pleasure to welcome you again to our hotel. Big hug. Regards, Management Mercure Campinas


Customer review rating 4.4/5

Thiago Business - 28/12/2018 AccorHotels certified review

Everything was great! The rooms are awesome and all of the services were awesome!

Hello Thiago, Thank you for taking the time to make this comment. It will be our pleasure to welcome you again to our hotel. Big hug. Regards, Management Mercure Campinas

Noisy bedroom with bad sheets

Customer review rating 4.4/5

Mariana C. Business - 10/12/2018 AccorHotels certified review

The experience overall was good, however the bedroom was too noisy, I could hear the hallway all the time. Also, the bed sheets were all messy when I went to sleep as if someone didn't make the bed or were there before me.

Dear Mariana Thank you for taking the time to tell us about your experience at the Mercure Campinas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is always disappointing see that we could not have met your expectations. To understand more precisely what happened during your stay, we would like to have more detailed information about your experience in general. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management Mercure Campinas.


Customer review rating 4.4/5

Ricardo Business - 03/12/2018 AccorHotels certified review

Good cost x benefit ratio

Dear Ricardo F., We very much appreciate your comments regarding your stay at the Mercure Campinas Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerência Mercure Campinas"
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