Hotel - Mercure Campinas Hotel
Mercure Hotel Mercure Hotel

Mercure Campinas Hotel

4.0/5 1,190 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Sauna
    • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 horas
    • Opening hours : Week-end 24 horas

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At Mercure, we do everything to ensure you have a fabulous stay with us!

  • 196 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 5,634 reviews

Our guest reviews for Mercure Campinas Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,190 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Samantha G. Friends - 30/06/2018 AccorHotels certified review
« People were great as well as the facilities. »

The breakfast and service were great. The top floor pool and workout room were clean. I would stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Samantha. Thank you for your review, it is very important to us. We appreciate you liked our breakfast and our staff will be happy to know you enjoyed your stay. We look forward to welcoming you back again soon. Best regards.

Benoit Business - 19/06/2018 AccorHotels certified review
« Quiet stay »

I came back to this hotel since I discovered it last year. Good experience: quiet place on high floor, rooms are correctly isolated from each other, breakfast ok and professional staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benoit. Thank you for taking the time to share your experience with us. Our staff will be happy to know you enjoyed your stay. We hope to see you again soon. Kind regards

Luanna Business - 04/05/2018 AccorHotels certified review
« Adoro o Mercure de Campinas. Staff super educado! »

Ótima

Our hotel has responded to the review
Our hotel has responded to the review

Olá Luanna. Obrigado por dedicar seu tempo fazendo essa avaliação. Ficamos felizes em saber que teve uma boa estada em nosso hotel. Conseguir a satisfação de um cliente representa um conjunto de ações bem feitas e a nossa equipe não mede esforços para tal. Esperamos ter o prazer de recebê-la novamente em um futuro próximo. Grande abraço. Atenciosamente, Gerência Mercure Campinas

Antonio S. Business - 29/04/2018 AccorHotels certified review
« great customer service »

Great customer service at checkin and checkoout

Our hotel has responded to the review
Our hotel has responded to the review

Hello Antonio. Thank you for your review, it is very important to us. I'll share your comment with our staff, they'll appreciate your kind words. We look forward to welcoming you back again soon. Best regards.

Denilson C. Business - 21/04/2018 AccorHotels certified review
« Satisfeito »

Ateneu as expectativas

Our hotel has responded to the review
Our hotel has responded to the review

Olá Denilson. Gostaríamos de agradecer por dispor do seu tempo para nos avaliar. Ficamos felizes que conseguimos atingir suas expectativas através do excelente serviço prestado por nossos associados. Esperamos ter o prazer de recebê-lo novamente em um futuro próximo. Grande abraço. Atenciosamente, Gerência Mercure Campinas

Wesley P. V. Friends - 17/04/2018 AccorHotels certified review
« Good Experience at the Hotel Mercure »

Many thanks for all, I ilked so much everything. My last weekend was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Wesley, Thank you for your review, we really appreciate it. Our staff will be happy to know you enjoyed your stay. We look forward to welcoming you again soon. Best regards, Mercure Campinas

N/a Business - 09/04/2018 AccorHotels certified review
« Gut »

Gut.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcelli, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Campinas Staff

Armirio Business - 19/03/2018 AccorHotels certified review
« Que cama maravilhosa <3 »

The best Hotel of Campinas, wonderfull.

Our hotel has responded to the review
Our hotel has responded to the review

Olá Armirio. Muito obrigado por compartilhar sua experiência conosco. Ficamos felizes que conseguimos atingir suas expectativas através do excelente serviço prestado por nossos associados. Esperamos poder revê-lo no Mercure Campinas novamente. Grande abraço.

Gustavo V. Business - 13/03/2018 AccorHotels certified review
« Good relationship cost / benefit. »

Good stay. Satisfied with services. No complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gustavo, We very much appreciate your comments regarding your stay at the Mercure Campinas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leonardo Vilela

Beatrice Business - 13/03/2018 AccorHotels certified review
« Great room, but poor internet access »

The room was great, really clean and comfortable, but the internet access was not working so well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beatrice, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We apologize about the internet access. Sincerely, Leonardo Vilela

Paul B. Business - 14/01/2018 AccorHotels certified review
« Captain »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Cmte. Paul, Agradecemos que tenha dedicado seu tempo em responder nossa Pesquisa de Satisfação. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Para nós é uma enorme honra receber esse feedback de uma parceria tão estratégica. Na expectativa de acolhê-lo de novo, queira aceitar os nossos melhores cumprimentos. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Mercure. Carlos Telecki Gerente Geral

Luiz C. S. F. Friends - 14/01/2018 AccorHotels certified review
« Excelente! »

Recomendo o hotel, bar e restaurante.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Luiz, Agradecemos que tenha dedicado seu tempo em responder nossa Pesquisa de Satisfação. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de acolhê-lo de novo, queira aceitar os nossos melhores cumprimentos. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Mercure. Carlos Telecki Gerente Geral

Amanda Business - 27/12/2017 AccorHotels certified review
« Bathroom smells bad »

I like the room and the bed, but the bathroom was smelling bad. My room was 864.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Amanda , Agradecemos que tenha dedicado seu tempo em responder nossa Pesquisa de Satisfação. Foi com prazer que recebemos as notas de sua avaliação. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Já repassei seu comentário à nossa Equipe de Manutenção para uma vistoria. Esse Feedback sempre nos ajuda em muito a melhorarmos. Na expectativa de acolhê-la de novo, queira aceitar os nossos melhores cumprimentos. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Mercure. Carlos Telecki Gerente Geral

Adriano M. Business - 30/11/2017 AccorHotels certified review
« Great Hotel »

The hotel was great, with a very helpful team. Good Breakfast and a comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Matt Business - 26/11/2017 AccorHotels certified review
« Need some improvement »

The address in internet does not correspond to the one where the entrance of the hotel is. The receipt that should be sent to my email has not been sent so far. It always happens when I stay in Mercure hotel and it’s very boring and disappointing. I needed to go to ironing facility to get my clothes ready. An iron in the room would be more comfortable. I usually stay in several Mercure hotels in several cities in Brazil, and the system (register during check in) is not unified/linked. I always need to give the same information. This should be easier for you guys and for the guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Matt , Thank you for taking the time to respond to our Satisfaction Survey. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. It is a joy for us to host members of our Loyalty program, recognize and care for their well-being. In the hope of welcoming you again, please accept our compliments. Thank you again for letting us know about your experience and for trusting Mercure hotels. Carlos Telecki General manager

Antonio Business - 18/11/2017 AccorHotels certified review
« Excellent customer service »

Excellent Front Desk, Rest , and Room Service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the great review of our hotel! For us a loyalty guest is so much important. Our staff will be very happy and honoured with your review. We hope to see you again very soon. Sincerely, Thales Sanchez Front Desk Manager

Rccs Families - 04/11/2017 AccorHotels certified review
« Good hotel »

Good hotel, good location to use the local airport. Nice pool on the top. Good restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Renata, Agradecemos que tenha dedicado seu tempo em responder nossa Pesquisa de Satisfação. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de acolhê-lo de novo, queira aceitar os nossos melhores cumprimentos. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Mercure. Carlos Telecki Gerente Geral

Thiago A. Business - 03/11/2017 AccorHotels certified review
« Good place to relax after a hard work day »

A very clean room and very good meal.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Thiago, Agradecemos que tenha dedicado seu tempo em responder nossa Pesquisa de Satisfação. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de acolhê-lo de novo, queira aceitar os nossos melhores cumprimentos. Agradecemos novamente por nos informar sobre sua experiência e pela confiança nos hotéis Mercure. Carlos Telecki Gerente Geral

Atias Business - 06/10/2017 AccorHotels certified review
« Good experience overall, just one thing to improve »

The air conditioner was quite noisy in the room, perhaps it can be checked/fixed (room 464). Besides that, my experience was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. For sure our operation will check this machine to improve that satisfaction of our guests. Sincerely,

Pd Couples - 05/10/2017 AccorHotels certified review
« My expectations was greater that we get »

We do not feel welcome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Paulo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carlos Telecki Gerente Geral

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