Hotel - Mercure São Paulo Paulista Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Paulista Hotel

4.0/5 779 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Dry cleaning / Ironing
  • Porter  (Nearby)
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The Mercure São Paulo Paulista hotel offers guests renovated rooms featuring air conditioning and contemporary decor. We offer two levels of comfort: Standard Rooms and Superior Rooms, perfect for all your needs.The hotel has apartments adapted for people with reduced mobility, no-smoking apartments and a laundry service.

  • 154 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 9 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 7,405 reviews

Our guest reviews for Mercure São Paulo Paulista Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 779 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Rebecca Business - 09/07/2018 AccorHotels certified review
« Clean hotel, nice people »

It was perfectly file. It's basic but clean. Staff is great. Thiago was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca O., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Diego Solo - 06/07/2018 AccorHotels certified review
« So far, the best stay »

The staff was very kind and make me feel very welcome like never before. The room I stayed was very good. Certainly I’ll consider staying in this hotel in the future when I come back to São Paulo.

Our hotel has responded to the review
Our hotel has responded to the review

Sr. Diego C., Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-lo em breve. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Tamir Business - 05/07/2018 AccorHotels certified review

I had a nice time in your hotel. Location is great and very nice employees

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamir O., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Sam O. Business - 04/07/2018 AccorHotels certified review
« Ants, ants. »

staffs were kind and helpful but there were ants in the room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sam O., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista Hotel At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

Keshab Families - 02/07/2018 AccorHotels certified review
« We are very satisfied. »

The staff are very helpful. Hotel is very clean. Location of the hotel is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bella Cruz V., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Kelly R. Business - 19/06/2018 AccorHotels certified review
« Nice clean hotel with friendly hotel staff. »

Nice clean hotel with friendly hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelly Winslow R., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Juan Business - 13/06/2018 AccorHotels certified review
« Sao Paulo stay »

Very nice hotel next to Av Paulista , great breakfast , rooms are great , and staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan P., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Anonymous Business - 11/06/2018 AccorHotels certified review
« Room was clean, space comfortable »

Staff were pleasant and helpful. I needed ice to put on my leg that had recent surgery and the front desk was very good to provide that for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise Belair M., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Osl Solo - 08/06/2018 AccorHotels certified review
« Good hotel, clean. »

Good but superior rooms should come with nespresso machine and better iron.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivier S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Ryan W. Business - 28/05/2018 AccorHotels certified review
« Peaceful, restful, comfortable »

The room was perfect. Quiet, restful and relaxing. Very comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan W., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again Sincerely, Rosilene Weisshaupt General Manager

Anonymous Business - 27/05/2018 AccorHotels certified review
« very convenient stay, room better than expected »

very convenient stay, room better than expected. Super bed. Only two sub-optimal points: AC was quite noisy and the aisle to the room is not overly appealing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martina M., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Jean P. Business - 24/05/2018 AccorHotels certified review
« Bad room »

I thought the room to simple for a Mercury...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean P. V., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

Anonymous Business - 23/05/2018 AccorHotels certified review
« It was a comfortable stay. »

I spent four nights in the hotel and was able to rest and sleep well in the comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie T., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Bronwyn A. Couples - 23/05/2018 AccorHotels certified review
« A lovely, secure, convenient hotel with very friendly staff. »

We were made to feel very welcome, from check-in with our upgrade, the helpful bar attendant and the exceptional service of the restaurant staff. The buffet dinner is excellent choice and value. It encouraged us to eat in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bronwyn A. S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Eric T. Business - 21/05/2018 AccorHotels certified review
« Nice hotel, friendly staff who are always helpful »

I always enjoying staying at this hotel. Rooms (including bathroom) are nice, plenty of space and the hotel staff is always friendly and willing to help the customer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric T., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Emerson C. Business - 16/05/2018 AccorHotels certified review
« Very good »

Very good place, food and staffs

Our hotel has responded to the review
Our hotel has responded to the review

Sr. Emerson C., Bom dia Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-lo em breve. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Raquel T. Solo - 07/05/2018 AccorHotels certified review
« agradavel »

tranquila

Our hotel has responded to the review
Our hotel has responded to the review

Sra. Raquel T., Boa tarde, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-la em breve. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Anonymous Business - 30/04/2018 AccorHotels certified review
« Convenient location. »

Ok.

Our hotel has responded to the review
Our hotel has responded to the review

Sr. Fabio M., Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-lo em breve. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Lucio Business - 23/04/2018 AccorHotels certified review
« The unfriendly Room Key »

I had to change my room key EVERY day because it would not work after some time. The explanations from the front desk varied from: a) you have another person in the bedroom; b) you demagnetized the key with your credit card or iPhone (?!); c) are you sure you are pressing the right floor? Problem is: I was not the only person with this problem. Several guests got a free ride in the elevators when they realized their keys were not working either. It was a general mishap. I think the most annoying part is the way some of the clerks dealt with the problem. Some (Sofia and the tall bald guy) stated they were not sure what was going on but were able to convey the information in a very friendly way. Others treated me as if it was my fault the key was not working, at times not even taking their eyes off the screen while talking to me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lucio, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista. I'm sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Belviso Assistant Manager

Adriana S. D. A. Business - 20/04/2018 AccorHotels certified review
« Great »

It was an excellent experience, friendly and polite reception, clean room, good service and delicious breakfast. I like the Mercury network, I've already stayed at the hotels in Belo Horizonte and Porto Alegre years ago.

Our hotel has responded to the review
Our hotel has responded to the review

Sra. Adriana A., Boa tarde, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-la em breve Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

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