Hotel - Mercure São Paulo Paulista Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Paulista Hotel

4.0/5 862 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Dry cleaning / Ironing
  • Porter  (Nearby)

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

The Mercure São Paulo Paulista hotel offers guests renovated rooms featuring air conditioning and contemporary decor. We offer two levels of comfort: Standard Rooms and Superior Rooms, perfect for all your needs.The hotel has apartments adapted for people with reduced mobility, no-smoking apartments and a laundry service.

  • 154 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 9 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 8,657 reviews

Our guest reviews for Mercure São Paulo Paulista Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 862 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Inocencio P. Couples - 06/02/2019 AccorHotels certified review
« Could be better »

There could be more options on the Menu. Look after that one day charges for early check in, i guess could make it half day. And the room service take a while to respond

Our hotel has responded to the review
Our hotel has responded to the review

Dear Inocencio P., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Belviso Assistant Manager MERCURE SÃO PAULO PAULISTA

Anonymous Business - 04/02/2019 AccorHotels certified review
« The accomodations were very nice and appropriate for the price. »

The room and common areas were clean and the facility was properly staffed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toby Allen F., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Belviso Assistant Manager MERCURE SÃO PAULO PAULISTA

Bob E. Couples - 30/01/2019 AccorHotels certified review
« Comfortable stay »

Great stay ...staff very welcoming and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Alfred E., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Fabrice B. Couples - 26/01/2019 AccorHotels certified review
« Mr »

Stayed for few hours. Very nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabrice B., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Maria Business - 24/01/2019 AccorHotels certified review
« Great hotel for business trip »

The hotel is in a great location. The rooms are spacious, clean and the bed is confortable. The breakfast has enough options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Fernanda Fernandez H., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Markm Solo - 07/01/2019 AccorHotels certified review
« Good location. Comfortable bed. »

Check in was ok. The room was what I expected. The balcony was useless as there wasn’t a chair or table to be able sit outside and relax.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marek M., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Sandra Business - 02/01/2019 AccorHotels certified review
« Agradable »

Tranquila, agradable, personal amable

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sandra Ivonne G., Mucho le agradecemos los comentarios referentes a su estadía en el Mercure São Paulo Paulista. Estoy convencida que ese feedback será un aliciente para nuestro personal, en sus constantes esfuerzos para mejorar la calidad de nuestros servicios. Una vez más, gracias por compartir su experiencia. Feliz 2019!! Atentamente, Rosilene Weisshaupt Gerente General 11…

Jadir L. Couples - 30/12/2018 AccorHotels certified review
« Ótima »

Tranquila e dentro das expectativas

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Jadir, Foi um prazer recebê-los no Mercure SP Paulista. Muito obrigada pelo seu tempo em responder o questionário sobre a sua hospedagem e nos contar sobre sua experiência. Ficamos satisfeitos por ter lhes proporcionado uma ótima estadia em São Paulo. Esperamos recebê-los em breve novamente, Atenciosamente, Julia Belviso Sub Gerente 11… MERCURE SÃO PAULO PAULISTA

S.p. Families - 23/12/2018 AccorHotels certified review
« S. P. »

Amazing service, friendly staff, awesome breakfast offerings, and clean tidy hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shauney P., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Belviso Assistant Manager MERCURE SÃO PAULO PAULISTA

Mark K. Business - 18/12/2018 AccorHotels certified review
« Sr. Director, VIS »

Good. Room was clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark Harold K., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Javier Couples - 22/11/2018 AccorHotels certified review
« It was a really good experience, but old facilities (bathroom really 90's) »

It was a really good experience, but old facilities (bathroom really 90's). Consider a retrofitting on the aisle of the 8th floor, as well as the bathroom. The room was really good, but the TV was really small. I would expect at least 49" for a Mercure. Lighting isn't good at all. The desk space is really good with the bed ahead. Breakfast, OMG! I felt in Argentina with those croissants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Javier Esteban S., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Robert U. Couples - 16/11/2018 AccorHotels certified review
« A very welcoming, comfortable hotel and staff. »

Excellent staff. Helpful and courteous. Good food, especially the breakfast buffet and evening buffet when available. Room staff particularly good. No complaints. Only comment is that the hotel rooms are beginning to show their age, but everything worked! Can highly recommend this hotel for comfort, staff and value for money. Also, ideally located for visiting the city of Sao Paulo. Would definitely consider returning. Well done and thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert U., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Belviso Assistant Manager MERCURE SÃO PAULO PAULISTA

Fs Business - 16/11/2018 AccorHotels certified review
« Great value for money »

All was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Filippo S., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Belviso Assistant Manager MERCURE SÃO PAULO PAULISTA

Luis A. Business - 10/11/2018 AccorHotels certified review
« First stay in Brasil - Good! »

This is my first trip to Brazil, and to Sao Paulo; and after flying for 14 hrs, a good rest was needed! The check in process was right and fast, the staff was very corteous and ready to help. The room was comfortable, nice size with the TV well located, although the programs were mostly in portuguese. The bed is adequately soft for a good rest, but the pillows didn't help. The water pot was convenient, able to have a cup of tea anytime. The location is so convenient, walking distance to many places in the city. Definitely will book here in my next visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luis A. O., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Marina T. Couples - 09/11/2018 AccorHotels certified review
« nice n' simple »

as expected

Our hotel has responded to the review
Our hotel has responded to the review

Sra. Marina t., Bom dia Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-la em breve. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Jaime Business - 06/11/2018 AccorHotels certified review
« A long business trip in a well located hotel »

The hotel is well located near of the most important streets of Sao Paulo. The rooms are well equiped and you have all the necessary to enjoy your business trip. I recommend this hotel for short trips to Sao Paulo for long trip it turns difficult. I spent almost 2 month in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaime R., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Belviso Assistant Manager

Julio V. Couples - 04/11/2018 AccorHotels certified review
« Normal experience »

The normal seems normal, the atendants were not very helpful. Every day in the early morning (7am) someone from the staff tried to enter the room while we were sleeping, that was very disturbing.

Our hotel has responded to the review
Our hotel has responded to the review

Sr. Julio V., Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista . Peço desculas pelo ocorrido e tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços e prevenir futuras ocorrências. Espero ter a oportunidade de melhor serví-lo num futuro próximo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Zian G. Couples - 02/11/2018 AccorHotels certified review
« Very comfortable »

Good service ,nice waiter and manger well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zian G., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Belviso Assistant Manager

Janaina B. Business - 01/11/2018 AccorHotels certified review
« Fantastic location »

The location is fantastic! The staff is very helpful and friendly and the room is clean and comfortable. I recommend this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janaina B., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Belviso Assistant Manager MERCURE SÃO PAULO PAULISTA

Leonardo Business - 31/10/2018 AccorHotels certified review
« Good experience »

I don't like the room. Because the big bed and small room with a table in the back.

Our hotel has responded to the review
Our hotel has responded to the review

Sr. Leonardo P., Bom dia Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-lo em breve Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

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