Hotel - Mercure Sao Paulo Paulista Hotel
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Mercure Hotel

Mercure Sao Paulo Paulista Hotel

Rua Sao Carlos Do Pinhal,87  Bela Vista 
01333001  SAO PAULO
BRAZIL

678 reviews
TripAdvisor Rating Based on 678 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Dry cleaning / Ironing
  • Porter  (Nearby)
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 154 comfortable, spacious and air-conditioned apartments benefit from the following services: Wi-Fi broadband Internet access, safe, minibar, voicemail, cable TV and room service.The hotel has apartments adapted for people with reduced mobility, no-smoking apartments and a laundry service.

  • 154 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 9 connecting rooms
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Telephone
    • Crib on request
    • Computer
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 5,524 reviews

Our guest reviews for Mercure Sao Paulo Paulista Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 678 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Pravine C. Business - 06/09/2017
« Comfortable Stay »

Friendly staff who went the extra mile to help. Nice room with a big balcony. However the bathroom needs an upgradation.

AccorHotels certified review
Anonymous Business - 02/09/2017
« OK »

Pleasant staff. Felt safe. Good desk and Internet. Fairly good breakfast. No white wine in dining room one evening. Would have liked iron in room.

AccorHotels certified review
Anonymous Business - 31/08/2017
« It was pleasant »

The hotel is very nice, very well located and the personel very friendly. Being in Brasil the breakfast could be improved with different fruits and juices.

AccorHotels certified review
Anonymous Business - 28/08/2017
« Your housekeeping department is poorly run, and the plumbing was bad »

While overall, the experience was OK (this is my third business trip to São Paulo in under 2 years), the plumbing was not up to what I would consider the standards that a hotel should have. Flushing repeatedly rarely emptied the toilet. However, the worst experience was with your housekeeping department. They were a little sloppy to begin with, but when I was leaving the hotel for a walk at 4PM (and had the "Do Not Disturb" sign up most of the day), I asked at the front desk to have my room cleaned, as I would be out for an hour. The young lady immediately called housekeeping on her walkie-talkie, so I assumed all would be fine. When I returned almost 2 hours later, the room had not been cleaned. I had to go back down to the front desk, then wait almost 40 minutes until they finally got it done, even though the manager said they'd have it done in "10 minutes". Staying in your hotel was a recommendation of one of my colleagues. I will seriously consider a different hotel when I return next year for SET Expo 2018.

AccorHotels certified review
Felipe L. Couples - 09/08/2017
« Amazing Night in an amazing room! »

The room we stayed was totally renewed, with a great design and lot of confort! We really felt #FeelWelcome. Was a great pleasure staying at Mercure! We Strongly recommend the Mercure São Paulo Paulista Hotel.

AccorHotels certified review
Daniel Business - 07/08/2017
« Fair room »

The room is fair. The bed is good, the desktop attached to the bed is strange. The bathroom has some connection with the exterior which allowed cigarette smoke into it. The breakfast is expensive.

AccorHotels certified review
Luciano G. D. S. Couples - 29/07/2017
« Dentro das expectativas »

Tranquila. Transparente.

AccorHotels certified review
Hdalem Friends - 27/07/2017
« Great Location at a good price and friendly staff. »

Mercure HotelPaulista is just around the corner of Avenue Oaulista. An excellent location to visit MASP and walking down the avenue. A number of rooms have partial view towards Paulista. The rooms we had, 1205 and 1206, boasted such a view. Well seized and well appointed with a good working AC. A separate desk/table to work on. A nice shower room with great water pressure. Good sound insulation. A good duoble bed. And a TV with also a lot of English channels (when and if not exploring Sao Paulo). Breakfast buffet is good with a decent choice of food. And a very attentive and chearfull staff attends to your questions. Not everyone speaks English, but they manage well. Check inn was swift and came with a free drink. Part of the service?. I liked it a lot. Good job Mercure. https://www.tripadvisor.com/ShowUserReviews-g303631-d299968-r50..-Mercure_Sao_Paulo_Paulista-Sao_Paulo_State_of_Sao_Paulo.html#

AccorHotels certified review
Adriano Couples - 24/07/2017
« ok »

Regular.

AccorHotels certified review
Irina A. Business - 24/07/2017
« Nice stay »

The hotel is well located, the room and the atmosphere are good.

AccorHotels certified review
Clarissa R. Solo - 19/07/2017
« Good »

Good service

AccorHotels certified review
Jc Friends - 19/07/2017
« Ok »

security could be a little more personal to guests

AccorHotels certified review
Anonymous Business - 18/07/2017
« Great place »

Complementary breakfast is ok The room is compact but comfortable

AccorHotels certified review
Gabriel Couples - 16/07/2017
« Amazing experience »

I had an awesome time staying there, staff people are extremely good, the overall structure is worthy the price.

AccorHotels certified review
Carlos M. Solo - 29/06/2017
« My first option when in Sao Paulo »

Has been my first option when in Sao Paulo around week-ends. Close to the Metro Station, next to the Paulista Ave and half the distance between downtown and the Jardins this Mercure became my first option as I love to stroll about the Paulista, mainly on weekends.

AccorHotels certified review
Yanai K. P. Families - 26/06/2017
« you are already ready to satisfy your clients »

Since June 2013 when i am in SPaulo i stay in Mercure Paulista Hotel.

AccorHotels certified review
Mona G. Couples - 25/06/2017

Nicely decorated room. Functional and comfortable.

TripAdvisor review
Solo travel - 21/06/2017
« Convenient location, below average service »

The hotel is right next to Paulista Avenue, which is the financial centre of Sao Paulo. If you are a runner, the Ibirapuera Park is great alternative, 2 km away. The hotel and room are average for a Mercure, equipped with safe and mini bar. I have one complaint: I was told that I would receive my invoice via email, but what came was a link to the fiscal document issued by the State of Sao Paulo, rather than a typical hotel invoice. I have asked the hotel for an actual invoice but no response so far.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest Thank you so much for your feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best regards,

AccorHotels certified review
Ruth K. Business - 20/06/2017
« extremely satisfied »

very well all the group are very efficient

AccorHotels certified review
Bruna Couples - 19/06/2017
« Great »

It was good. The only problem was the noise in the room.

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