Hotel - Mercure Sao Paulo Paulista Hotel
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Mercure Hotel

Mercure Sao Paulo Paulista Hotel

Rua Sao Carlos Do Pinhal,87  Bela Vista 
01333001  SAO PAULO
BRAZIL

641 reviews
TripAdvisor Rating Based on 641 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter  (Nearby)
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 154 comfortable, spacious and air-conditioned apartments benefit from the following services: Wi-Fi broadband Internet access, safe, minibar, voicemail, cable TV and room service.The hotel has apartments adapted for people with reduced mobility, no-smoking apartments and a laundry service.

  • 154 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 9 connecting rooms
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Telephone
    • Crib on request
    • Computer
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 5,003 reviews

Our guest reviews for Mercure Sao Paulo Paulista Hotel

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 641 reviews
Certificate of excellence 2016
TripAdvisor certified review
Solo travel - 21/06/2017
« Convenient location, below average service »

The hotel is right next to Paulista Avenue, which is the financial centre of Sao Paulo. If you are a runner, the Ibirapuera Park is great alternative, 2 km away. The hotel and room are average for a Mercure, equipped with safe and mini bar. I have one complaint: I was told that I would receive my invoice via email, but what came was a link to the fiscal document issued by the State of Sao Paulo, rather than a typical hotel invoice. I have asked the hotel for an actual invoice but no response so far.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest Thank you so much for your feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best regards,

AccorHotels certified review
Ruth K. Business - 20/06/2017
« extremely satisfied »

very well all the group are very efficient

AccorHotels certified review
Bruna Couples - 19/06/2017
« Great »

It was good. The only problem was the noise in the room.

AccorHotels certified review
Alexandre Business - 14/06/2017
« Excelente. »

Superou as minhas expectativas.

AccorHotels certified review
Diego S. Business - 05/06/2017
« Good »

The overall experience was ok. Polite and helpfull attendance and clean room.

TripAdvisor certified review
Couples - 01/06/2017
« Next to Paulista Avenue »

Perfect to stay during weekdays or weekend. Easy access to airport and public transportation. Very nice crew, Very good breakfast. Restaurants and stores around. Close to Sao Paulo state Industries Federation building.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz L Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the Mercure Paulista soon! Best regards,

AccorHotels certified review
Steve J. Business - 29/05/2017
« Affordable, clean, great service and close to all the action. »

You guys were awesome!

AccorHotels certified review
Leandro L. Business - 29/05/2017
« perfeita »

Cumpriu as expectativas

AccorHotels certified review
Anonymous Business - 29/05/2017
« Pleasant. »

The room was nice but the second day, it could have been better clean. My suggestion for breakfast is to expand offerings to be inclusive of people with dietary requirements. As a cancer survivor I can only have whole grain bake goods. Perhaps this could be a suggestion for you to implement.

AccorHotels certified review
Mark B. Business - 24/05/2017
« Enjoyed the hotel and the Paulista area! »

From front-desk check-in, the room, breakfast buffet and dinner, the hotel was great. The location is walking distance to food, shopping, museums, parks and more.

AccorHotels certified review
Dinker G. Business - 16/05/2017
« It was very good. »

All staff members are very good in nature.

AccorHotels certified review
Ck Couples - 15/05/2017
« Great Experience »

No issues. Quick Check-in and very convenient to Avenida Paulista.

AccorHotels certified review
Anonymous Business - 09/05/2017

Great hotel and location.

AccorHotels certified review
Anonymous Business - 08/05/2017

The experience was great. My room was spacious and cozy. The breakfast had a great variety of cakes, breads and drinks. The recepcionists were polite and attentive to my doubts.

AccorHotels certified review
Anonymous Business - 01/05/2017

Horrible experience at my check in. During my booking, my booker clearly stated that I was travelling on behalf of an institution and that I would need to use the institution's card to complete my booking. I wasn't allowed to do it since I didn't have the physical card on me, so I had to pay it with my own card and have the hassle to contact my institution to authorize the transaction - again. I had just come from Porto Alegre, where I had stayed, for the second time, at Radisson and had no such a problem there. A shame.

AccorHotels certified review
Anonymous Business - 26/04/2017

Very nice stay, everyone very attentive. On the first day I noticed the room was not very clean, but after the cleaning service on the next day it was great.

AccorHotels certified review
Anonymous Couples - 25/04/2017

Satisfeita !

AccorHotels certified review
Anonymous Solo - 23/04/2017

Everything was great, comfotable, staff are very nice and welcoming ..

AccorHotels certified review
Anonymous Couples - 18/04/2017

It was a short stay and overall was fine. The staff was friendly and accommodating. The elevator was cramped, though, and our bathroom had trouble with draining the water at times during my shower.

AccorHotels certified review
Anonymous Solo - 16/04/2017

Very nice stay, I enjoyed my room a lot. Also, the staff at the reception is very friendly. However, I think the bar is insufficient in my opinion. But great furniture in the lobby.

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