Mercure São Paulo Paulista Hotel 4 stars

TripAdvisor rating 4.0/5 892 reviews
Mercure São Paulo Paulista Hotel
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Hotel extras

  • Privileged location close to the Brigadeiro metro station

  • Meeting room for small business and social events

  • Ideal hotel for shopping! Close to the Cidade São Paulo and Pátio Paulista shopping centers.

  • Next to the Maternidade Pró-Matre Paulista hospital

  • Easy access to other parts of the city

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac

Hotel location

Mercure São Paulo Paulista Hotel

Rua Sao Carlos Do Pinhal,87
Bela Vista
01333001
são paulo
brazil

Tel: +551133726800

Fax: (+55)11/33726801

Contact email

Check-in from 12h00

Check out up to 12h00

  • AV.BRIGADEIRO LUIS ANTONIO :  

  • AV.NOVE DE JULHO :  

  • AV.REBOUCAS :  

  • METRÔ BRIGADEIRO :   2 - VERDE ESTAÇÃO BRIGADEIRO

  • AV.23 DE MAIO/AV.PAULISTA :  

  • By plane

    AEROPORTO INT. GUARULHOS At 30km / 18.64 miles

  • By plane

    CONGONHAS At 10km / 6.21 miles

  • By car

    MARGINAIS TIETE E PINHEIROS At 0.1km / 0.06 miles

  • By train

    ESTACAO DA LUZ At 3.5km / 2.17 miles

GPS :-23.566065, -46.649094

Currently, close to our hotel

Sao Paulo Modern Art Museum, visit

From 01/01/2010 to 31/12/2019

At 2.5 km

São Paulo Biennial of Contemporary Art - Videobrasil

From 09/10/2019 to 02/02/2020

At 2.6 km

The Banespa Building, visit

From 01/01/2013 to 31/12/2019

At 2.8 km

Tour of the Estação da Luz

From 01/01/2017 to 31/12/2019

At 3.7 km

Museum of the Portuguese Language, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 3.9 km

Pinacoteca, São Paulo State Art Gallery, visit

From 01/01/2011 to 31/12/2019

At 4 km

Serpentarium, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 6.7 km

Tour of the Sao Paulo Contemporary Art Museum

From 01/01/2010 to 31/12/2019

At 7.5 km

Festival of Korean Culture

From 09/08/2019 to 09/08/2019

At 10 km

Formula 1 2019 Brazilian "Heineken" Grand Prix

From 17/11/2019 to 17/11/2019

At 17 km

Our accommodations

The Mercure São Paulo Paulista hotel offers guests renovated rooms featuring air conditioning and contemporary decor. We offer two levels of comfort: Standard Rooms and Superior Rooms, perfect for all your needs. The hotel has apartments adapted for people with reduced mobility, no-smoking apartments and a laundry service.

Standard Room with a double bed

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

STANDARD Twin Room

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with a double bed

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Double Room with balcony

  • Max. number of persons: ‌2
  • Area: From 24
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

SUPERIOR Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with twin beds and balcony

  • Max. number of persons: ‌2
  • Area: From 24
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

RESTAURANTE FINAS ERVAS

Type of cuisine: International

The Finas Ervas restaurant is open every day, welcoming you with its warm and inviting setting. Enjoy breakfast in true Mercure style and savor the unique international cuisine and an exclusive wine list at lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR FINAS ERVAS

Photo non contractuelle / Strictly non binding

Come for Happy Hour after work or a laid-back meal with friends in a quiet and comfortable environment serving drinks, aperitifs and quick snacks prepared especially for you. Open every day until 10.30pm.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 142 m²

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
Mercure São Paulo Paulista Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

9,464 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

892 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fulfilling

Customer review rating 4.5/5

Serge Business - 15/07/2019 AccorHotels certified review

Everything was perfect from check-in to check-out

Dear Serge L., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

old low value for money

Customer review rating 4.5/5

Matteo Business - 07/07/2019 AccorHotels certified review

Poor quality hotel, old bathrooms, very poor breakfast comparee to other hotels of the chain.

Dear Matteo M., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

Very nice.

Customer review rating 4.5/5

Kelly Business - 03/07/2019 AccorHotels certified review

Hotel staff is friendly; rooms are clean.

Dear Kelly Winslow R., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Very pleasant

Customer review rating 4.5/5

Mauro P. Couples - 24/06/2019 AccorHotels certified review

The service was very good, the only restriction is regading soap and bath appliances that wasn´t enough for two persons (for example, one small tubeof liquid soap for two persons is not enough)

Sr. Mauro Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços e prevenir futuras ocorrências. Espero ter a oportunidade de melhor serví-lo num futuro próximo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Great location and comfort

Customer review rating 4.5/5

Riaz Business - 23/06/2019 AccorHotels certified review

Room was comfy and the location excellent walking distance to paulista avenue

Dear Riaz J., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Amazing!

Customer review rating 4.5/5

Lv Couples - 18/06/2019 AccorHotels certified review

We had a brief and very busy weekend in the city and our stay provided us with what we needed from a hotel: very comfortable beds, excellent shower and delicious breakfast! It was the perfect hotel for our weekend!

Prezada Ludmila Vieira B., Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-la em breve. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Noisy side of the room without sunlight, on lower floor.

Customer review rating 4.5/5

Jay S. Solo - 15/06/2019 AccorHotels certified review

I was put on a room on the second floor with construction outside the hotel, which began as early a 9 am. Was noisy. I had requested for a room on another floor but was told that it was not available. After paying about $100 per night without breakfast, I guess I could have found better options and service.

Dear Jay S., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

Position ok, but hotel a bit old

Customer review rating 4.5/5

Paolo Business - 09/06/2019 AccorHotels certified review

Convenient position, but rooms and corridors look and smell old. Initially my business booking ( booked via Company tools) was cancelled, and I was not notified. My window in the room (409) was broken and did not close well. I was told the following day it would have been repaired, but this never happened.

Dear Paolo T., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

I love this place

Customer review rating 4.5/5

Barb J. Business - 03/06/2019 AccorHotels certified review

Quiet. Front desk staff are helpful and friendly. Breakfast is also very pleasant with great coffee

Dear Barbara Ann J., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hopeto receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Great hotel close to Paulista Av.

Customer review rating 4.5/5

Gilberto R. Business - 29/05/2019 AccorHotels certified review

Great place to stay in São Paulo. Very nice location, one block from Paulista Avenue. Nice staff, good service. Easy access.

Sr. Gilberto M., Bom dia Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-lo em breve. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

I spent a good time at a reasonable price

Customer review rating 4.5/5

Gustavo Business - 23/05/2019 AccorHotels certified review

Pleasant. Effective. Solution of problems

Dear Gustavo Ismael V., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Dr

Customer review rating 4.5/5

Beatriz C. Business - 21/05/2019 AccorHotels certified review

first day, #1306, the internet would not work and the pavement was cracked in such a way that it ruined my socks. Then I changed room, which was better. it was a shock to find out that the bar did not have short glasses for a whisky, they only had 1!!!and the waiter said they had broken and not replaced to date. The staff in the counter was very kind, but the staff in the restaurant and the bar was not, at all. I think the hotel needs some professional manager and better training, as much as a frequent look at the accommodations. I also suggest the hotel uses some fragrances in the ambiance, and observes that when we enter a hotel room you must sense at least a clean aroma.

Dear Beatriz Elisa Fernandes da Cunha B., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

Good but noisy

Customer review rating 4.5/5

Pedro A. Business - 21/05/2019 AccorHotels certified review

Good and confortable bedroom but noisy street that the window couldn’t stop.

Sr. Pedro A., Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-lo em breve. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Worse Mercure I’ve ever been to

Customer review rating 4.5/5

Paulo R. E. O. Business - 20/05/2019 AccorHotels certified review

Rooms are small. Armchair in room very uncomfortable. Restaurant understaffed (no one there to help me for a period of at least 10 minutes during breakfast. At dinner, I ordered “filet mignon” and they brought me an inferior type of meat.

Sr. Paulo O., Bom dia Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Peço desculpas pelo ocorrido e tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero ter a oportunidade de melhor servi-lo num futuro próximo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Good

Customer review rating 4.5/5

Silvina Business - 16/05/2019 AccorHotels certified review

it was fine. normal, nothing great really.

Dear Silvina Maria R., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Comfortable

Customer review rating 4.5/5

Alicia Y. Business - 13/05/2019 AccorHotels certified review

Very good attention. Quick and polite. Very good english and spanish sopken in the cases where my portugues was not enough. Help with the computer power adaptor which was decisive at a late hour to continue my work. I really thank it.

Dear Mrs. Alicia, We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Belviso Assistant Manager MERCURE SÃO PAULO PAULISTA

Efficient, friendly, excellrnt hospitality

Customer review rating 4.5/5

Robert R. Business - 12/05/2019 AccorHotels certified review

Room clean and comfortable, breakfast sufficient choice, check in and check out very fast and professional friendly staff.

Dear Robert Andre Willy R., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Nice location, but bathroom needs some improvements

Customer review rating 4.5/5

Ruben Business - 07/05/2019 AccorHotels certified review

Great staff and location. Suggest some bathroom improvements, and offer better TV selection.

Dear Ruben Dario M., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Room was ok but no response to get TV fixed

Customer review rating 4.5/5

Anonymous Business - 03/05/2019 AccorHotels certified review

I have stayed at this hotel annually over the past 4 years. It is close to the office which is the main reason. the staff is always friendly and the room always clean. This particular trip I had a issue with my TV not working which I informed the front desk about twice. I never received a response and the TV was never fixed.

Dear Stephen B., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Belviso Assistant Manager MERCURE SÃO PAULO PAULISTA

very good

Customer review rating 4.5/5

Dana Business - 24/04/2019 AccorHotels certified review

the location is great, and the staff was speaking in English and they were very helpful, room service came very fast.

Dear Dana J., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…
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