ibis Innsbruck Hotel 3 stars

TripAdvisor rating 4.0/5 1,435 reviews
ibis Innsbruck
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Room 1

Number of guests
Children's age
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange (Nearby)
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Golf
  • Other sports activities
  • Snow Skiing (Nearby)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Innsbruck

Sterzinger Strasse 1
6020
innsbruck
austria

Tel: +435125703000

Fax: (+43)512/570300555

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS A/D/F :   BUS A/D/F HAUPTBAHNHOF

  • TRAM 3 :   TRAM 3 HAUPTBAHNHOF

  • 3 :   HAUPTBAHNHOF

  • By plane

    KRANEBITTEN At 4km / 2.49 miles

  • By car

    INNSBRUCK OST At 2km / 1.24 miles

  • By train

    INNSBRUCK HBF At 0.1km / 0.06 miles

GPS :47.262784, 11.399667

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Satellite/cable colour TV

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Innsbruck

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,991 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,435 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Standardized hotel, no unpleasant surprises, no nonsense.

TripAdvisor rating 4.0/5

ReiserGjerne Solo travel - 07/10/2019 TripAdvisor review

The location at the main station is very convenient. You have car parking, bus, tram and train a few meters from the hotel. Many attractions can be reached on foot, the rest easily reached by public transport. The hotel is completely identical to other modern Ibis hotels. It's a somewhat simple standard, but clean and everything worked as it should when I was there. It was quiet at night, I slept well. The check-in and check-out are very efficient for members / prepaying customers.

Dear Guest, thank you very much for your feedback. We wish you a good day Greetings from Innsbruck Susanne

Central location

Customer review rating 4.5/5

Alpinist Solo - 06/10/2019 AccorHotels review

Cpmfortable, quiet and effective. Very short distances to transport and attractions.

Dear Lars-Kristian R., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SUsanne

so-so

Customer review rating 4.5/5

Anonymous Couples - 03/10/2019 AccorHotels review

Good location. Not conveniently organized and prepared room. Staff pleasant and helpful. NOT good value for expensive Ibis hotel: 269 euros for 2 nights without breakfast

Dear Gerhard K., Thank you for taking the time to tell us about your experience at the ibis Innsbruck. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susanne

Great value right at the train station

Customer review rating 4.5/5

D Couples - 24/09/2019 AccorHotels review

As usual, clean quiet, air conditioned hotel room right next to the train station. Friendly efficient staff. Quick, easy check-in/check-out. My only negative comment is that the bath room needs some refurbishment, e.g. mold around the bottom of the shower stall.

Dear Dorian H., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Good location

TripAdvisor rating 4.0/5

liesenluc Couples - 12/09/2019 TripAdvisor review

We choose the hotel for the location, very close to bus- and trainstation and 10 minutes walk to the old city. It is a typical Ibis hotel, good for a visit to Innsbruck. Standard breakfastbuffet. Quiet and clean room. A bit expensive in comparison with the same type of hotel in other city's, but Innsbruck is an expensive city.

Dear Guest, thank you very much for your feedback. We wish you a good day Greetings from Innsbruck Susanne

Budget hotel in excellent position.

TripAdvisor rating 4.0/5

Trevor97 Couples - 06/09/2019 TripAdvisor review

The Ibis Innsbruck is just across the road from the main railway station, with as very convenient 1200 midday check on and check out. We arrived at 1130 and were able to go directly to our room, maximising our time to enjoy beautiful Innsbruck . The room was fairly small, but clean and comfortable. What you would expect from a budget hotel. Breakfast was very good. Staff varied Mostly good but one got annoyed with us due to language problems.

Dear Guest, thank you very much for your feedback. We wish you a good day Greetings from Innsbruck Susanne

Super convenient comfortable accommodation

Customer review rating 4.5/5

Craig W. Couples - 04/09/2019 AccorHotels review

We arrived by train on a wet afternoon, being able to take the elevator from the train station to reception was a huge bonus. Staff were friendly and the accommodation was comfortable.

Dear Craig W., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Short stay in Innsbruck

TripAdvisor rating 4.0/5

Wessex Family - 28/08/2019 TripAdvisor review

Simply a great location and great service from the moment we walked through the door. All the staff were great and the Manager in particular was really great in providing us with recommendations of some good local sites and how to reach them. He was a real credit to the group and clearly takes pride in his role. Breakfast was also great and the rooms spacious for an Ibis. We all slept well and are making plans already for a return trip. Can’t recommend this hotel enough.

Dear Wessex,:) thank you very much for your positive and kind feedback. We share this with our team and our manager. I wish you a good day and hope we see you again in our Hotel. Sunny and warm regards from Innsbruck Susanne

Housekeeping not upto mark

TripAdvisor rating 4.0/5

Moochhala Family - 11/07/2019 TripAdvisor review

Ibis always boasts A SMOOTH STAY. It guarantees 15 minutes problem resolution. However we had requested extra pillows but was not delivered. Also the room had a sofa cum bed and my daughter would have comfortably slept in the room with us but we had to book an extra room just for her. The location was the best attribute.

Dear Guest, thank you very much for your feedback. We wish you a good day Greetings from Innsbruck Susanne

Overall a good value property to stay at, reasonable prices and friendly staff to look after you.

Customer review rating 4.5/5

Alec L. Friends - 03/07/2019 AccorHotels review

Good easy access from the railway station, friendly and helpful staff. Comfortable beds and well organised rooms.

Dear Alec L., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Another overnighter in Innsbruck

Customer review rating 4.5/5

Geoff A. A. A. Couples - 03/07/2019 AccorHotels review

We stay quite often at the Ibis Hauptbahnhof Innsbruck and it suits us very well. The rooms are very comfortable and the breakfast buffet good and plentiful. We also appreciate access to the underground car park for our car. This time, however, we were a bit disappointed not to be given what had become a regular gift of two free drinks. We were told that this was because we are only Classic Accor Club members, but this has been the case for some time. We wonder what advantage we have being Accor Club members if we get nothing for it. The fact that we pass through Innsbruck a number of times a year and have done so for several years now and always stay at your hotel should entitle us to a little something. You have even stopped providing the little sweets on our pillows!!

Dear Geoff A., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I´m very sorry about the problem with the welcome drink voucher. Now i made a note for my staff that they forgot it the next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Can't fault this hotel

Customer review rating 4.5/5

Anonymous Couples - 21/06/2019 AccorHotels review

Great experience but a little expensive

Dear James P., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Great location and best breakfast in the world,

TripAdvisor rating 4.0/5

drsandrab Solo travel - 18/06/2019 TripAdvisor review

This hotel is literally across the street from the train station, making it an excellent location for travelers. A nice modern Decor greets you And the breakfast is worth every dollar to pay extra for. They offered everything from eggs meat, fruits, cereals, vegetables lots of different coffees, waffle, Pastries, a typical Austrian breakfast. And I appreciated the lactose free yogurt and lactose free milk that was available for me. The only complaint I have about the hotel was the air-conditioner in the room did very little to cool the room during a heatwave. When I told the desk about that they said that’s all you get. Overall the front desk was very helpful, kind, held my luggage for me after I checked out and allowed me to use the business computer as well after I checked out. They were very helpful with giving directions to sites and recommended two great restaurants.

Dear Guest, thank you very much for your Feedback. We wish you a good day Greetings from Innsbruck Susanne

Great location - terrible staff

TripAdvisor rating 4.0/5

ritchiemarckus Couples - 12/06/2019 TripAdvisor review

If you ‘train ‘ Austria and overnight in Innsbruck ... this is a great choice .. the hotel is right next to the railway station... the friendliness of the check in staff is appalling .... the rooms are OK .. but nothing special ... good for one night... but would not recommend if you stay for more than 1 night .

Dear Guest, thank you very much for your Feedback. We wish you a good day Greetings from Innsbruck Susanne

A perfect stay for a short period

TripAdvisor rating 4.0/5

DanielSMachado Couples - 05/06/2019 TripAdvisor review

Near the Hauptbahnhof (main station), Ibis Innsbruck is the right choice for travellers that want to discover the best of the city. A great value for money option considering that any saving to live local meals and tours is enjoyed!

Dear Guest, thank you very much for your Feedback. We wish you a good day Greetings from Innsbruck Susanne

May trip

TripAdvisor rating 4.0/5

yip201905 Couples - 01/06/2019 TripAdvisor review

The room is of good size, clean and well-illuminated. The location is excellent for public transport, such as trains and buses. I would appreciate it there is a simple cabinet and a small refrigerator in the room, and the bar/restaurant can provide water/coffee for the rest of the day after serving breakfast.

Dear Guest, thank you very much for your Feedback. We wish you a good day Greetings from Innsbruck Susanne

IBIS stay

TripAdvisor rating 4.0/5

mdathomas Solo travel - 11/05/2019 TripAdvisor review

excellent stay in IBIS next to station Innsbruck very good breakfast, efficient access to hotel from station personnel quite helpful one can stay until 12 in room, quite helpful that, can use hotel as a base for shopping

Dear Guest, thank you very much for your feedback. We wish you a good day Greetings from Innsbruck

Good and pleasant

Customer review rating 4.5/5

Stephane T. Business - 23/04/2019 AccorHotels review

Good and pleasant. Need to improve card system!

Dear Stephane T., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Ok

Customer review rating 4.5/5

Anonymous Families - 23/04/2019 AccorHotels review

Unfortunately towels were changed (we wouldn’t have needed that) - we hope for a “greener” stay next time...

Dear Irene S., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Very convenient location,

Customer review rating 4.5/5

John A. Families - 20/04/2019 AccorHotels review

Location near the station, clean rooms, but would have appreciated tea and coffee making facilities in our room. and there was no snacks available in the evening except toast.

Dear John A., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne
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