Hotel - ibis Innsbruck
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Innsbruck Hotel

4.0/5 1,308 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange  (Nearby)

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Other sports activities  (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Skating rink (Nearby)
  • Snow Skiing  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 75 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,542 reviews

Our guest reviews for ibis Innsbruck

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,308 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Chris O. Business - 09/09/2018 AccorHotels certified review
« DEcent hotel in perfect location »

Great to walk out of the station and into the hotel. Bed very comfortable and room very quiet. Air conditioner nice. Staff very helpful and left luggage convenient as I could check out leaving my suitcase behind, stroll about the town, pick it up and walk to the station to take the airport bus. Not great for food in the evening though - O. seemed to offer toasties.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris K., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

JavadM14 Friends getaway - 09/09/2018 TripAdvisor review
« Ibis hotel in Innsbruck »

Fantastic hotel. Clean, modern, no nonsense. Easy booking and easy check in. BUT in summer time the duvet/quilt was a thick winter one and I could hardly sleep. There was no blanket/option in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for your kind feedback. I hope you stay again with ibis. I wish you all the best. Sunny Greetings from innsbruck Susanne

Family - 05/09/2018 TripAdvisor review
« Unique and exciting experience »

I loved the hotel, we got off the train and did not have to go outside, there was a tunnel that led right into the hotel.Location was ideal, wish other places we visited were like that. It was clean, accessible and staff was very courteous, respectful and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your Feedback. We wish you a nice day Greetings from Innsbruck Susanne

Business - 01/09/2018 TripAdvisor review
« A convenient stay with a glimpse »

The hotel is perfect to reach the centre on foot or to take a bus to the surroundings.The train station has plenty of shopping - supermarket, sushi bar and bakeries,...The staff is welcoming and very nice - great to have been here!I will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your Feedback. We wish you a nice day Greetings from Innsbruck Susanne

Anonymous Solo - 29/08/2018 AccorHotels certified review
« Good location »

The location of the hotel is quite good being quite near the old town. The underground parking is very good although it would be interesting to have a little map made available on the website to give directions to the entrance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan M., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Anonymous Solo - 28/08/2018 AccorHotels certified review

Lots of road noise

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cockburn K., Thank you for taking the time to tell us about your experience at the ibis Innsbruck. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susanne

Family - 28/08/2018 TripAdvisor review
« pleasant stay at ibis innsbruck »

very nice and professional welcome from the staff.rooms bath rooms were not perfectly clean, especially in the shower.good location in Innsbruck.Car park a bit expensive (and to be paid in cash... weird and not convenient).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for your feedback. I wish you a great day Greetings from Innsbruck Susanne

Anil T. Couples - 27/08/2018 AccorHotels certified review
« Great ! »

Check-in was smooth and fast. Stay was comfortable and the staff was helpful even in providing directions on where to catch a bus and how best to explore the city on foot. However, at the time of Check-out, the lady staff at the reception insisted on debiting the amount to my Credit Card only unmindful of my request to take payment through my Thomas Cook Forex Card and release the amount blocked on the Credit Card as was the practice in other Accor properties. Her refusal bordered on rudeness and the situation was redeemed only after I prevailed upon her to consult her male colleague who was fortunately aware of the process.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anil T., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

John Solo - 31/07/2018 AccorHotels certified review
« Nice hotel in a great location »

Hotel was in a perfect location outside the station and 10mins walk from the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John O., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Susan D. Couples - 23/07/2018 AccorHotels certified review
« Excellent hotel and very convenient. »

Everything a good hotel provides.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan D., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Robert Couples - 22/07/2018 AccorHotels certified review
« Hotel right next to station »

OK short trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert C., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Anonymous Couples - 15/07/2018 AccorHotels certified review
« Great hotel in a great location »

The hotel is located right next to the Train Main Station. Like all the Ibis hotels I had booked before, it is very clean, room is comfortable and the hotel staff is very nice and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julio J., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Craig T. Families - 09/07/2018 AccorHotels certified review

One of your receptionist on duty at our check in was very unfriendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig T., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Anonymous Families - 07/07/2018 AccorHotels certified review
« Nice and convenient location »

The staff were helpful and the roo,s were what we expected having stayed previously. However the rollaway bed was not made up on either of the nights we stayed even though it was mentioned prior to booking. It was made up once we asked. Otherwise nice accomodation and very ventral.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole M., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

K. J. Families - 04/07/2018 AccorHotels certified review
« Good Hotel »

great location, kindly

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. K., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

John G. Solo - 28/06/2018 AccorHotels certified review
« Very attentive,and helpful staff, in the centre of Innsbruck »

Reception team were great and they arranged the type of room I asked for. Everyone on the staff I met greeted me with a smile and checked I had everything. There was a good selection of quality food at breakfast and a good wine selection at the bar in the evenings. Room was very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John G., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Dale B. Friends - 27/06/2018 AccorHotels certified review
« Good central location. »

Good central location and achieved the normal standard of IBIS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dale B., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Sarah Families - 19/06/2018 AccorHotels certified review
« Always coming back »

As it was our third stay at Ibis Innsbruck, it is already so familiar that it felt like coming home. We always enjoy the comfy bed and the generous breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phuong N., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Philip R. Couples - 18/06/2018 AccorHotels certified review
« Nice hotel, friendly staff, good location »

Clean friendly helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip R., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

Lisa P. Couples - 08/06/2018 AccorHotels certified review
« Awesome beds and location »

I love staying at this Ibis. It is so convenient since it is at the train station. The beds are really comfortable and the sheets are the cleanest I have ever slept on. Check in online was a breeze.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa P., We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne

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