Hotel - ibis Aberdeen Centre - Quayside
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Ibis Hotel Hotel

ibis Aberdeen Centre - Quayside Hotel

15 Shiprow 
AB11 5BY  ABERDEEN
UNITED KINGDOM

994 reviews
TripAdvisor Rating Based on 994 reviews
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From 51.00 GBP Non member rate
From 48.45 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom (Paying)
  • Golf  (Nearby)
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom (Paying)
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Golf  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 04:00 - 12:00
    • Opening hours : Week-end 04:00 - 12:00

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 107 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Air Cooling System
    • Data port in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • Pay per view channel(s)
    • Video games on TV in room
    • Printer
    • Fax machine
    • Coffee/tea making facilities
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for ibis Aberdeen Centre - Quayside

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 994 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 29/07/2017
« Longer than normal stay »

Normally I arrive late; quick pint and natter with Night Porter then quick sleep and leave at 04:45. This time stayed for two nights; breakfast nicely cooked, not much dearer than 'greasy spoon' type caff, 'eat as much as you like' was really good value. Day staff really pleasant and friendly. Only minor faults were key card kept losing code, but as this always happened at doors to stairs in reception this was no problem, and if sat up in bed reading, the bed would roll away from the wall; again, no issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 135anthonyj, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

TripAdvisor review
Solo travel - 29/05/2017
« Food »

I feel there should be a clear distinction between catering staff and reception staff - and I found that the breakfast had been reduced in choice - perhaps because of the particular formula for the Aberdeen hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ollie222, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
Business - 21/05/2017
« Coming back after 3 yaers found the same standards ... »

I stayed here in 2014 last and was coming back after a gap 3 years ... this is the... same hotel i found with same experience ... and for a vegetarian in me this ibis the best breakfast options ..... the only flipside is that the restaurant menu have reduced considerably .... but over all this is a great place to stay ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashish P, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
Chris B Business - 19/05/2017
« No sleep »

Impossible to sleep in room 115 due the constant music playing through the night from the gym below As I go to work in the morning a nights sleep is important. I have been staying with you for a long No time now but feel a change maybe required Disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris B, Thank you for taking the time to tell us about your experience at the ibis Aberdeen Centre - Quayside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
Family - 03/04/2017
« Weekend break »

The Ibis .Hotel was spotless .The staff were courteous and very helpful. We had one slight problem which was addressed efficiently and quickly. The Hotel was very central . I would have no problem recommending it

Our hotel has responded to the review
Our hotel has responded to the review

Dear DinoDublin4_Ireland, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
Couples - 31/03/2017
« J »

All very good. The hotel is very centrally located and less than one minute from Union Street. Staff were very friendly and very efficient. The cleaning staff did a great job every day ensuring everything was right in our room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear 40clive1962, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
Friends getaway - 29/03/2017
« Disappointing »

The reception area was very nice and breakfast was good but I found the room to be very small' the furniture very basic' looked like a few pieces of wood stuck together to make shelves..we had a twin room and as the beds had been separated, there were no bedside tables, we discovered two little wooden shelves that could be lifted into position when the beds were pushed together..the room was clean but my bed covers were torn..the bed, although very small was comfortable..The staff were friendly and helpful. .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ingrido19, Thank you for taking the time to tell us about your experience at the ibis Aberdeen Centre - Quayside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
Couples - 23/03/2017
« Great »

Modern , comfortable , clean , great location . Great place to stay - incredible value . Staff are fantastic - customer comes first ! Best eat out tho as evening meal menu was limited and some items not available due to kitchen malfunction .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew B, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
ScotlandAndyfife Family - 13/03/2017
« Very good »

Easy check in, nice clean room, lovely breakfast, easy check out, Just what you want for an overnight stay, location also great and next door to long stay carpark, what's not to like about everything, happily recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ScotlandAndyfife, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
ketch5528 Business - 04/03/2017
« Ideal for a short stop over »

Ideally situated near the railway and bus station. Cheap now the oil industry is in decline. Nice and comfortable but can be noisy on the lower floor. Close to the pubs, casino and cinema if that's what you're after.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ketch5528, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
Q6987BCdavidw Business - 03/03/2017
« LOUD MUSIC FROM GYM BELOW »

Room and hotel are upto expected standard - very clean and comfortable, BUT if you value a good nights sleep do not stay at this hotel There was loud , booming music from the gym located below the hotel throughout the entire night. Thought it may have been a nearby nightclub, however when I complained to the reception the following morning they advised it was from the gym located on the same premises and they were aware of the problem, in fact the police had attended several times previously. When I said these rooms should not be allocated I was told 'We can't run a half empty hotel, what can we do' advised I would not stay there again and advise my colleagues of my experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Q6987BCdavidw, Thank you for taking the time to tell us about your experience at the ibis Aberdeen Centre - Quayside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
Family - 01/03/2017
« Ideal city centre stay »

We have stayed here a number of times as our daughter is at Aberdeen Uni. It has always been good value, convenient (NCP car park adjacent) and ideally located to meet up for a meal in the evening. Staff always polite and friendly and the bar area ok for a drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TeamHbollington, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
Pauline R Couples - 01/02/2017
« Brilliant »

Centrally located, exceptionally clean, lovely staff and brilliant quality with breakfast included. Toiletries and tea/coffee in room - nothing to fault except the air quality in room (blow heating made it very dry and had to open windows every so often) . Would definitely go back if staying in aberdeen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline R, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
Couples - 01/02/2017
« Value for money »

This is a hotel that gives value for Money, you can stay here for a couple of nights. It is clean and service is Ok. Beds and pillows did not give a good night sleep. The breakfast was good, and it was easy to book a taxi in the reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bentebelalarsenh, Thank you for taking the time to tell us about your experience at the ibis Aberdeen Centre - Quayside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elise Ersta Assistant General manager

TripAdvisor review
leslie a Couples - 23/01/2017
« Great place »

Friendly staff, very comfortable and clean room. Great location near all the shops, restaurants and pubs. Haven't stayed here before but would happily stay here again. Very competitively priced and excellent cake for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leslie a, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta Assistant General Manager

TripAdvisor review
Business - 14/01/2017
« Great stay »

Great stay , no fuss just straight forward clean pleasant comfortable hotel in the heart of Aberdeen bed was comfortable , room was warm, bar was nice, breakfast was very good, lots of choice will stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jinkyxxxx, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Entertainment District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta

TripAdvisor review
Couples - 12/01/2017
« Excellent short break »

2nd stay at this hotel and once again great value in comfortable surroundings. Pleasant staff. Hotel is in a great position for city centre. Will definitely visit again. Highly recommend for anyone looking for an affordable short break.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabethd302, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Entertainment District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta

TripAdvisor review
Couples - 05/01/2017
« 5th Hogmanay at Ibis Aberdeen »

Have just enjoyed our 5th Hogmanay stay at Ibis Aberdeen. Aberdeen is a great venue. The Ibis in Shiprow is a great hotel- very central to all the action. Nothing to fault. We got a particularly ex ellent deal this year with breakfast included. Thanks Ibis!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David D, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Entertainment District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta

TripAdvisor review
Friends getaway - 15/12/2016
« Excellent central hotel in Aberdeen »

Had a great stay here, spotlessly clean in bedrooms and all public areas, with friendly, polite and helpful staff of all disciplines. Excellent city centre location particularly for a leisure stay or shopping trip with 4 different shopping malls all in walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William R, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Entertainment District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta

TripAdvisor review
May H Couples - 30/11/2016
« Super Location »

Brilliant location for a shopping trip. Room basic, but all you need, lovely and warm and very clean. Would stay here again. Close by there is the Blackfriers and Archibald Simpsons lovely food, very reasonable prices and warm atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear May H, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Entertainment District. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Ersta

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