Mercure São José dos Campos Hotel 4 stars

TripAdvisor rating 4.0/5 637 reviews
Mercure São José dos Campos Hotel
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+ 17 Services
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Room 1

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Hotel extras

  • Privilege Apartments perfect for special occasions

  • Romantic night in a modern suite with a whirlpool bath, linen, towels and exclusive amenities

  • Stay close to the best bars and restaurants in the city and Vicentina Aranha park

  • Strictly non-smoking hotel

  • Pool closed for renovation from July 29 to August 30, 2019.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Self service business centre

Hotel location

Mercure São José dos Campos Hotel

Avenida Dr Jorge Zarur
81 Torre II Jardim Apolo
12243081
são josé dos campos
brazil

Tel: +551239042300

Fax: (+55)12/39042301

Contact email

Check-in from 12h00

Check out up to 12h00

  • DE SP PARA SÃO JOSÉ DOS CAMPOS :   Pássaro Marrom Terminal Tietê SP

  • By plane

    CONGONHAS APT At 100km / 62.14 miles

  • By plane

    GUARULHOS INT APT At 74km / 45.99 miles

  • By plane

    SAO JOSE DOS CAMPOS At 10km / 6.21 miles

  • By car

    ROD PRESIDENTE DUTRA km 154 At 2.5km / 1.55 miles

GPS :-23.20643, -45.905938

Our accommodations

Superior Apartment (215 sq. ft./20 m²), double bed, TV, air conditioning and hairdryer in the bathroom. Superior Apartment (215 sq. ft./20 m²), twin beds, TV, air conditioning and hairdryer in the bathroom.

Superior Suite with a king-size bed

  • Max. number of persons: 2
  • Area: A partir de 44
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Apartment with king-size bed

  • Max. number of persons: 3
  • Area: A partir de 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Deluxe Apartment with king-size bed

  • Max. number of persons: 3
  • Area: A partir de 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Apartment with super king-size bed

  • Max. number of persons: 3
  • Area: A partir de 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Apartment with twin beds

  • Max. number of persons: 3
  • Area: A partir de 22
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

M Bar & Cozinha

Type of cuisine: International

ZOND

Photo non contractuelle / Strictly non binding

Our gastronomic space offers an innovative concept, with connected areas that seek to provide guests with the best possible experience

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 152

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure São José dos Campos Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,437 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

637 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Positive

Customer review rating 4.4/5

Anonymous Business - 12/08/2019 AccorHotels review

Very positive

Dear Jorge G., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager
Customer review rating 4.4/5

Adina M. Business - 01/08/2019 AccorHotels review

Great breakfast Disturbed by noise, due to very thin walls, I could hear everything. Shower very inconvenient - small cabin and only top shower, I had to stay in the corner of the cabin to avoid getting my hair wet.

Dear Adina Bogdana M., Thank you for taking the time to tell us about your experience at the Mercure São José dos Campos Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager
Customer review rating 4.4/5

Mike Business - 01/08/2019 AccorHotels review

Always comfortable and welcoming

Dear Michael Thomas S., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Pleasant hotel in good location with easy access

Customer review rating 4.4/5

Simon J. Business - 23/07/2019 AccorHotels review

A nice hotel in good location with easy access. The staff were very pleasant and helpful, and spoke good English which was a big help as I don't speak Portuguese. It was only a short overnight stop, but would certainly use again.

Dear Simon Victor J., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Moldy shower, moldy coffee water reservoir and crazy room service breakfast options plus they hung up on me

Customer review rating 4.4/5

Anonymous Business - 17/07/2019 AccorHotels review

See title

Dear Eldon Eugene T., Thank you for taking the time to tell us about your experience at the Mercure São José dos Campos Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager

Awesome

Customer review rating 4.4/5

Abdo Couples - 01/07/2019 AccorHotels review

Kindnesses of your employees

Dear Abdo K., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Geat stay - clean room

Customer review rating 4.4/5

Jeff S. Business - 01/07/2019 AccorHotels review

The room was clean and quite - Thanks

Dear Jeffrey Wade S., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Business trip for 4 days

TripAdvisor rating 4.0/5

John G Business - 30/06/2019 TripAdvisor review

Nice clean hotel convenient to a mall and many restaurants i. 10 minute walking distance. Bartender Sal is great . Has pool a d small workout area. Buffet breakfast. Comfortable bedding. Clean convenient

Dear John G, Thank you very much for your review. Its always a pleasure to receive positive feedbacks. Your comments were sent to our staff, specially Salvatore. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager
Customer review rating 4.4/5

Anonymous Business - 21/06/2019 AccorHotels review

Fine

Dear Matthew T., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience Sincerely, Rodrigo Chediek General Manager

Comfortable and relaxing

Customer review rating 4.4/5

Baza Business - 20/06/2019 AccorHotels review

The staff were very approachable and extremely polite. Rooms were very comfortable and clean.

Dear William C., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

nice place and easy to book it.

Customer review rating 4.4/5

Mauro C. Couples - 18/06/2019 AccorHotels review

Easy place to find... very well located... clean ... staff very educated.

Dear Mauro Rogerio De Oliveira C., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Hospedagem Mercure SJC

Customer review rating 4.4/5

André R. G. Families - 16/06/2019 AccorHotels review

Excelente!!!

Prezado, Apreciamos imensamente seus comentários referentes a sua hospedagem no Mercure São José dos Campos. Seus comentários foram compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos continuar contando com sua confiança. Sinceramente, Rodrigo Chediek Gerente Geral

Mercure Colinas, an excellent choice to stay in Sao Jose dos Campos

Customer review rating 4.4/5

Paulo G. Business - 13/06/2019 AccorHotels review

I am a frequent business traveler and used to stay in Mercure Colinas. It could be a biases to say, but actually its reputation of a excellent lodging choice to stay is well deserved. You can rest assure that you will find the accommodations, climate, cordiality and attention very suited and fair.

Great Hotel

Customer review rating 4.4/5

Mark M. Business - 13/06/2019 AccorHotels review

This is a very nice hotel. Central location to a lot of places to visit. The staff was great and Salvatore the bar tender was a great person to talk to.

Dear Mark Francis M., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team and Salvatore. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Chediek General Manager

Need refreshment and better maintenance

Customer review rating 4.4/5

B. Business - 10/06/2019 AccorHotels review

Rooms need to be refurbished and maintenance is low

Dear Thierry B., Thank you for taking the time to tell us about your experience at the Mercure São José dos Campos Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager

Very good hotel in sao jose dos campos

Customer review rating 4.4/5

Jack G. Business - 09/06/2019 AccorHotels review

Service was good and the room was very comfortable and clean. My room package included breakfast buffet which was good even though it was very crowded from 7 until 720 the same time that I would go down each day also the bartender was very good friendly and provided excellent service

Dear John G., We very much appreciate your comments regarding your stay at the Mercure São José dos Campos Hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Rodrigo Chediek General Manager

Needs improvement

Customer review rating 4.4/5

Ramon V. Business - 08/06/2019 AccorHotels review

Room and room service are good. Parking is frustrating. Customers should be allowed to park and collect their cars if not interested in valet parking. I was made late a couple of times due to bottleneck in the morning. Breakfast hot food selection could do with improvement. Having no Access to an iron and ironing board in the room is disappointing.

Dear Ramon Linden V., Thank you for taking the time to tell us about your experience at the Mercure São José dos Campos Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager

It was a pleasure as always.

Customer review rating 4.4/5

Mike Business - 03/06/2019 AccorHotels review

Easy check-in, clean lobby, room, and restaurant, and great breakfast. Would gladly stay here again.

Dear Michael, We appreciate this positive feedback regarding your stay at the Mercure São José dos Campos. Thanks for sharing your experience with us and other travellers, your opinion is very important to us. We hope to welcome you again soon! Sincerely, Aletéia Sgorlon F. Nogueira Sub Manager Mercure São José dos Campos

comfortable hotel with good breakfast

Customer review rating 4.4/5

Anonymous Business - 03/06/2019 AccorHotels review

It was a good experience.

Dear Luis Filipe, We appreciate your comments regarding your stay at the Mercure São Jose Dos Campos. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to improve the quality of our services. Thank you again for sharing your experience. Sincerely, Aletéia Sgorlon F. Nogueira Sub Manager Mercure São José dos Campos

Expected more from an Accor property

Customer review rating 4.4/5

Orlando G. Business - 01/06/2019 AccorHotels review

This was not my first time at Mercure in SJ dos Campos. But during my short stay of two nights, three days, I had several things that did not match my expectations. The mattress in my bedroom was very hard and despite the fact that I reported and requested extra bedding to make it more comfortable, I only got this in the evening when I was ready to go to bed and also despite the fact that I had the "do not disturb" sign hanging on my door. Also, the previous day while the "do not disturb" sign was ON, somebody went into my room and placed a "welcome" plate ... the gesture was nice, but I do not believe anybody from the hotel staff should go into a guest's room when the "do not disturb is on" .. walking in and finding the light on was a bit scary... and strange!

Dear Orlando Humberto G., Thank you for taking the time to tell us about your experience at the Mercure São José dos Campos Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Chediek General Manager
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