ibis Milano Malpensa Aeroporto Hotel 3 stars

TripAdvisor rating 4.0/5 1,763 reviews
ibis Milano Malpensa Aeroporto
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  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Business Corner and free WIFI throughout the hotel

  • Near the airport. Free shuttle service available from 5am to 0:45am (charges apply)

  • Meeting rooms available

  • Paying covered outdoor car park

  • Fitness Center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Milano Malpensa Aeroporto

Via al Campo 100
Cardano Al Campo
21010
cardano al campo
italy

Tel: +3903311834711

Fax: (+39)0331/1832111

Contact email

Check-in from 14h00

Check out up to 12h00

  • MALPENSA SHUTTLE BUS :   MALPENSA TERM. 2

  • By plane

    LINATE AIRPORT At 56km / 34.8 miles

  • By plane

    MALPENSA APT At 6.5km / 4.04 miles - Shuttle paying

  • By plane

    MXP At 6.5km / 4.04 miles - Shuttle paying

  • By plane

    ORIO AL SERIO At 86km / 53.44 miles

  • By train

    MALPENSA FNME At 6.5km / 4.04 miles

  • By train

    MILANO CENTRALE At 44km / 27.34 miles

GPS :45.6427, 8.76047

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Premium Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Mediterranean

Innovative cuisine, an almost endless selection of dishes that can be made into customized menus. In our "ibis Kitchen" restaurant, you can choose what you fancy from a whole host of delicious meals

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The bar is open 24 hours a day, 7 days a week. While relaxing at the hotel, why not also enjoy a good drink or one of our tasty snacks.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 80

  • Maximum capacity: 56 people

Find out more

Our guest reviews for
ibis Milano Malpensa Aeroporto

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,727 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,763 reviews

I have given feed back during the stay got fobbed off. Yoiu clearly are notserious about oit

Customer review rating 4.3/5

Ron C. Business - 06/11/2019 Confirmed reviews AccorHotels

Please read my emailI sent you on the night I stayed at Malpensa

Dear Ron C., I copy and paste the aswer already sent you on Octotber 30th at 16:57 Dear Mr. C., Thank you for taking the time to tell us about your experience at the Ibis Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Unfortunately the hotel system has already switched in the winter time considering the outside temperature. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriele Pregnolato - Front Office Manager

Clean decent rooms well maitained

Customer review rating 4.3/5

Mohan Families - 05/11/2019 Confirmed reviews AccorHotels

Pleasant

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Excellent airport hotel

TripAdvisor rating 4.0/5

brigitte-eddy Couples - 05/11/2019 TripAdvisor review

Very efficient hotel, good bed, good douche. Possibility to eat late and early. Transfer by shuttle to and from the airport for free. Wait at the arrival, gate 10 where all the hotel shuttles stop. White Ibis/Novotel van. Same place for drop off. 10’ drive. Best to reserve.

Ibis Milano only ok imo

Customer review rating 4.3/5

Mr S. Families - 02/11/2019 Confirmed reviews AccorHotels

Transfer was helpful, my room was basic and disappointing. Staff not very inviting. Wont stay again.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Happy. Night before a very long flight

Customer review rating 4.3/5

Robert A. Couples - 31/10/2019 Confirmed reviews AccorHotels

Restful

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

INCONSISTENCY

Customer review rating 4.3/5

Jolanda Business - 29/10/2019 Confirmed reviews AccorHotels

This was the second time that we stayed at Ibis in less than a week. We dined for the second time at the restaurant, ordered the same items as the previous night, and were totally disappointed by the inconsistency of the flavor and their appearance.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Great value, poor ventilation

Customer review rating 4.3/5

Miguel Solo - 29/10/2019 Confirmed reviews AccorHotels

I have stayed at this hotel a few times, and plan to stay again. It offers excellent value and convenient location to Malpensa. However, the room’s ventilation system is terrible and it is impossible to keep the window open with the curtains closed.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Clean, no frills affordable experience, but not close to the airport.

Customer review rating 4.3/5

Luis S. Business - 28/10/2019 Confirmed reviews AccorHotels

It was a very quick stay, so I coudn't really appreciate the little details, but it was good as an overnight stopover hotel. The big problem is that I had to wait one hour for the Shuttle to come and pick me up from the airport. I ended up taking the shuttle to another hotel, where my friend was staying, and then walking from there.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Good Hotel for short stay

Customer review rating 4.3/5

Rajesh D. Business - 27/10/2019 Confirmed reviews AccorHotels

All Staff Members are polite and very freindly,

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Very friendly staff and clean rooms!

Customer review rating 4.3/5

Anonymous Friends - 24/10/2019 Confirmed reviews AccorHotels

The staff at the AccorHotels where I have stayed (BCN and MXP), along with the service and cleanliness is what will keep us going back

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Milano Malpensa Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

Convient Location MXP

Customer review rating 4.3/5

Macey G. Friends - 23/10/2019 Confirmed reviews AccorHotels

Hotel shuttle was not easily explained resulting in time spent inquiring and seeking out the location for pick up. Our room 105 was located directly above the smoking area which prevented us from being able to open the window for fresh air. Check in was extreamly slow.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

convenient, comfortable basic accommodation

Customer review rating 4.3/5

Chris Families - 20/10/2019 Confirmed reviews AccorHotels

the staff were very friendly and positive, but struggled with the demands of managing the influx from someone else's cancelled flight. The beds were comfortable but the rooms basic for the price. The idea of pay as you go for food and drinks was excellent; it saved a lot of time at checkout.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

NORMAL

Customer review rating 4.3/5

Evaristo Business - 20/10/2019 Confirmed reviews AccorHotels

NORMAL,NADA DE PARTICULAR

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Andrea Morandini - general manager

Great stay. Breakfast needs to have more than fruit and a muffin.

Customer review rating 4.3/5

Anonymous Families - 13/10/2019 Confirmed reviews AccorHotels

Room and customer service was great! Only disappointment was the breakfast – not enough real food to call it a meal.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Andrea Morandini - general manager

Good business hotel in close location to airport

Customer review rating 4.3/5

Toni Business - 10/10/2019 Confirmed reviews AccorHotels

Good hotel for business people who are flying in the morning from Malpensa airport in Milan . Has shuttle service which is very convenient to use to get to airport and from airport back to hotel . Rooms are clean and superior rooms have café machine which is nice to make your café with out going down to restaurant .Staff very helpful and assisting in every inquiry .

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

Reasonable value airport hotel.

Customer review rating 4.3/5

Linda G. Business - 09/10/2019 Confirmed reviews AccorHotels

Great free shuttle from the airport. Excellent reception staff. Room clean but characterless, soulless and basic. Hotel corridors very stark and uninviting. The window was not well insulated so traffic noise was a bit of an issue. As it was the second time I had stayed at this hotel I knew to ask for a room overlooking the car park which was less noisy than where I had been located last time. The fire alarm went off at 01.00, obviously a false alarm thank goodness but that meant a broken nights sleep as it took ages to get back to sleep, not necessarily the fault of the hotel and it proved the fire alarm works! I don’t get a choice of where I stay due to company budgets but I do feel that for the price Ibis could do better. As for breakfast, the orange juice machine was not working and only water came out. I had to find someone to fix it. There were 2 coffee machines which were both broken when I was at breakfast at around 08.30 on the 07/10. They were repaired but the coffee was foul. The cheese had absolutely no taste and the consistency of chewing gum. I’m sure you can do something about these things that would improve the breakfast experience. It appears to me that, just because people usually stay for one night and, perhaps never return that, you provide the minimum expected.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Andrea Morandini - general manager

nice comfortable

Customer review rating 4.3/5

P. Couples - 06/10/2019 Confirmed reviews AccorHotels

very happy with the service

Gentile Cliente, Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Milano Malpensa Aeroporto. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, le porgiamo cordiali saluti. Andrea Morandini - general manager

Difficult because of problems with TV, WiFi, door locks and unhelpful attitude of staff

Customer review rating 4.3/5

Malcolm W. Business - 06/10/2019 Confirmed reviews AccorHotels

Could not find my booking at check in. TV did not work. had to call reception to fix. Took a long time. WiFi did not work. Had to return to reception 3 times. Wrong name on check in and and even at third attempt they spelling of my name was wrong, could not connect. Door key did not work 3 times. Had too go to reception to be told incorrectly that is was my fault. Eventually agreed lock was faulty. Moved my room after a long delay. I had to pack my bags, go back to reception, no help to move luggage. Asked to speak to manager. Told no one available till 8.30 in the morning. I was leaving at 5. Asked for manager to contact me by phone or email. No contact made.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Good

Customer review rating 4.3/5

Sanjay K. S. Business - 01/10/2019 Confirmed reviews AccorHotels

I am the old Customer and also club member. I suggest for free shuttle service drop of member at airport.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Milano Malpensa Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager

Mr Antoine B.

Customer review rating 4.3/5

Antoine B. Business - 29/09/2019 Confirmed reviews AccorHotels

It was a good and fast stay for only one night

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Milano Malpensa Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Morandini - general manager
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