Hotel - ibis Amsterdam City West
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Amsterdam City West Hotel

4.0/5 1,707 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Automatic air control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Boat excursions
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
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Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 180 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,691 reviews

Our guest reviews for ibis Amsterdam City West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,707 reviews
. Solo - 15/08/2018 AccorHotels certified review
« too many dogs »

dogs promotions & side effects on general noise, hygiene (eg of lift)

Daniel C. Couples - 12/08/2018 AccorHotels certified review
« Great staff, good location and great place to stay over »

I dont think this place will need too many words to describe a great experience. If you plan to stay in Amsterdam, If if suits your budget, simply stay in here. You’ll feel welcome, safe and close to everything you need. Plus, you can buy a 24 hr transport pass to travel all amsterdam straight from the hotel reception.

Meer S. Families - 09/08/2018 AccorHotels certified review
« Relaxing, enjoyable and a good location base from which to travel and explore the city. »

I was particularly pleased to be assisted during my stay by Liza (can't remember her exact name - it begins with an L). She was very helpful with prompt check-in, and thereafter assisted with locating items on a map and recommending places to visit, such as the A'Dam Lookout Tower. Please pass my sincere thanks and compliments to her, my sister and I were not able to thank her since she was not in when we checked out. The room was reasonably sized, though the aging of the room was very noticeable, with squeaky doors and cracks in the walls. I was a little surprised that no further items such as a shower cap could be provided by the hotel. The breakfast was reasonably well stocked, with a continental breakfast and savour snacks with juices, hot drinks and cereal on offer. Taking all into consideration, it was an enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team and Luca our receptioniste that helped you. Also i have asked our techical department to check your feedback about the door and cracks in the wall. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, hoping to welcome you soon again in our hotel. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Anonymous Couples - 06/08/2018 AccorHotels certified review
« Good stay except for the lady in the front desk. »

It was a good stay, but it could have been great if it weren't for the lady that received us for the check in at night after traveling for 18 hours. She could definitely be more polite due to the fact that we are clients. There was a misunderstanding with the payment method, I believe she was trying to explain how booking.com works with Ibis hotel but she never managed to deliver the correct message , at list not without being rude, which obviously made me mad. This person could have explained how It works without having a despiteful attitude (she actually told me not to get mistaken because I was a guest in the hotel, after I asked a clear explanation about the payment confusion) or demanding to see our bank statement bill. She tried to compensate the situation by giving us a free breakfast (and a second free breakfast the next day because room service never cleaned our room). We appreciated that, of course, but then again the next day she arrived when another lady was explaining something to us and she had to help her with the system. In this moment she didn't even say hello to us and showed the same attitude from before. I think all of this could have been avoided just by having a better attitude and by explaining without being arrogant what the client does not understand. Simply as that. Other than that, the room service was really diligent and the lady really kind, the stuff was great, very polite and the food was delicious.

Betty Business - 05/08/2018 AccorHotels certified review

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Dear Betty, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Ziad S. Business - 05/08/2018 AccorHotels certified review
« Perfect value for money »

Well done team ! Simple, friendly and satisfying. Very friendly team , clean and neat. Only draw back are the windows that can't be open in a full fashion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ziad, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Arthur J. Couples - 04/08/2018 AccorHotels certified review
« Good location and helpful staff. »

Good location next to number 22 bus going straight to central station. Euro 3 one way per person. Get a 48 hr pass as this gives very wide access to most modes of transport. Hotel was very clean, had a room safe and polite staff. Could do with tea in rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arthur, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Veronica Couples - 04/08/2018 AccorHotels certified review
« Comfortable »

The beds were really comfortable. Didn’t eat at the hotel. The main disappointment was having to pay €15 euros for tea and coffee in the room, I have never experienced this before and don’t understand the reason behind the policy. The bar also closed quite early.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Nabil Friends - 03/08/2018 AccorHotels certified review
« Comfortable and welcoming »

Staff were really friendly and helpful with local area and transport. Also a bus from outside the hotel which takes you directly into the city which was convenient. Would defo stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nabil, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Anonymous Families - 03/08/2018 AccorHotels certified review
« Small room »

The room was very small and expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernando, Thank you for taking the time to tell us about your experience at the ibis Amsterdam City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Gwen C. Families - 31/07/2018 AccorHotels certified review
« Clean hotel and friendly staff »

We had a great stay at this hotel. It is a little far from the center (50 min walking) but a short taxi ride gets you to the center. The air conditioning was not working in one of the rooms our family stayed in, so the hotel offered them some free beers downstairs. Staff were helpful and friendly. This hotel is basic but has everything you need for a simple, easy stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gwendolyn, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Family - 25/07/2018 TripAdvisor review
« A very convenient stay »

I stayed with my wife and kids plus my parents, big family summer. Very close to Amsterdam centre (few bus stops) but far enough to stay out of the party area, which is important when travelling with minors. However, I am planning to be back only with the wife for some party fun and it is close enough to stay also for that trip.

W. K. Families - 24/07/2018 AccorHotels certified review
« our expectation were fullfilled »

after several stays at IBIS-Hotels ous next choice would again be IBIS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wolfgang, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Anonymous Solo - 22/07/2018 AccorHotels certified review
« Pleasant, comfortable, clean, convenient to bus. »

Excellent customer service and quick response to my email requests. Clean and comfortable room. Location a bit far from city center but bus stop located across the street, a 20 minute ride to train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Anonymous Families - 22/07/2018 AccorHotels certified review
« Very good »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Assen L. Business - 21/07/2018 AccorHotels certified review
« delays »

unfortunately, the first day, the person arrived 6pm and had to wait 3-4 hours to get a room till 9pm, at first, the booking was not found and she had to call me and request me to resend the confirmation (the delay was due because the room was not cleaned), then, in the room there was not cold water and no key... I have made two bookings for this week (one starting Monday, the other starting Tuesday). Tuesday morning I received a mail from the hotel that they cancelled the second booking because they thought its redundant... I started urgently writing back to request not to cancel and after few mails exchange, the booking was restored. On the positive side, two breakfast was offered as compensation for the first day delay. However, unfortunately, we cant work in these conditions, everything should be in order and perfectly organised.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your experience at the ibis Amsterdam City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Were you informed that the guest had to wait the first day due to a power outage that, unfortunately, struck the western area of Amsterdam? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Jaime Business - 20/07/2018 AccorHotels certified review
« If you do not need to be in Amsterdam centre »

This hotel offers a good value for money in expensive Amsterdam. You've got a direct bus connexion with Amsterdam central railway station every 10' in front of the hotel (20-minute ride). The rooms are comfortable and clean. Breakfast is ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaime, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Roy R. Families - 20/07/2018 AccorHotels certified review
« This was a very nice hotel to stop over. »

The hotel staff were very good but we had issues with what booking.com told us we had paid for including breakfasts and city service tax. The staff were very helpful and we will take this up with booking.com. It would be very helpful if staff had more knowledge of nearby eating establishments, we were lucky on our second night to find an excellent Italian restaurant which was reasonably priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roy, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also very happy that the issue regarding the breakfast was solved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Brian C. Friends - 18/07/2018 AccorHotels certified review
« Clean, efficient and friendly service »

Cost is quite high in season. Having tea and coffee making facilities in the room would be good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

Anonymous Friends - 17/07/2018 AccorHotels certified review
« Good »

Bed was slightly uncomfortable and pillows weren’t comfy would’ve preferred firmer pillows and was very noisy outside at night, besides this it was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucy, Thank you for taking the time to tell us about your experience at the ibis Amsterdam City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

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