Hotel - ibis Amsterdam City West
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Amsterdam City West Hotel

Our hotels AccorHotels
4.0/5 1,620 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Automatic air control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Bicycle hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Self service business centre
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 180 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Web TV
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Computer
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 3,159 reviews

Our guest reviews for ibis Amsterdam City West

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,620 reviews
AccorHotels certified review
Jim S. Friends - 11/02/2018
« Decent quality hotel »

The hotel room was fine, clean and value for money. We didn't use the other facilities. The location was OK with reasonable links to the city centre. One slight disappointment was, having ordered via Accor specifically a twin room, we were then given a double room - and had to go back to reception to get this changed, which wasn't the best start. We were told they had very few twin rooms, but when we had booked this via the official hotel site a month earlier I think we should expect one?

AccorHotels certified review
Ricardo S. Business - 09/02/2018
« Cozy stay »

All the employees were very nice to me! The room was very well cleaned and it is comfortable. I definitely recommend this Hotel.

AccorHotels certified review
Y. Business - 08/02/2018
« Acceptable »

staff very friendly , Room ok but in my opinion but a bit dark , Sound of Air-conditioning was very loud , the desk in the room was replaced by a 3rd bed although my reservation was for 1 person.

AccorHotels certified review
Peter Friends - 07/02/2018
« Great hotel for few nights »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. We are hapy to hear that you enjoyed your stay so much, And hope to welcome you soon again in our hotel. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Anonymous Business - 07/02/2018
« Slept well, some misunderstandings regarding requests, sorted nicely in the end »

- I had finished my business trip earlier than expected, and decided to take one "office day" with my computer at a hotel in Amsterdam instead of changing my flights. Asked a texi driver to recommend a hotel, and came to yours. - Asked by checkin in the evening for a late checkout the next day due to skype-meetings. Was then recommended to pay 20Euro for a loyalty membership to save cost on breakfast and late checkout. - The next day I had several knocks on my door and then phonecalls for checkout - the agreed late checkout was not registered. When I did check out, i asked why my creditcard was charged for 90Euro for the loyalty program when I was told it costed 20 Euro + why the late checkout was not registered + why my name/ID for the room was different than on the loyalty program. - Every misunderstanding was then sorted and I got 70 Euro refund - thanks a lot for excellent service !

Our hotel has responded to the review
Our hotel has responded to the review

Dear BERGITTE, I am really sorry to hear what happend during your stay. I saw indeed that you requested for a late c.o. and therefore you should never have been called or disturbed in your room. I also saw that you are a gold member of le club therefore you can always check in earlier or chack our later whitout any extra charge. Please be assured that i will share this feedback with my team. Hoping to welcome you soon again in our hotel. Kind regards Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Anonymous Business - 06/02/2018
« Great experience »

Everything OK, the staff was very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUKAS, We are happy to hear that you enjoyed your stay in our hotel. Hoping to welcome you soon again. Kind regards Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Peter Business - 04/02/2018
« Clean comfortable and value for money »

Could have done with some water in room. Shower cubicle was a little tight for bigger person but was clean and manageable.

AccorHotels certified review
Hung P. Solo - 03/02/2018
« Ok »

Stayed there for 4 nights and got only 3 breakfast vouchers. The room was ok, except it smelled smoke.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHAM, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. I am sorry to hear that your room smelled like smoke, for a next time you can always ask for a different room. We will be happy to help you get a room move. About the breakfast i`m sorry that we forget to give you the vouchers for the 4th day. You can always ask the reception for the extra vouchers. Hoping to welcome you soon again Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Kayley Couples - 27/01/2018
« Wonderful »

We came to Amsterdam to celebrate our anniversary, however we were on a budget and the Ibis was perfect! Easy to get to the centre and the rooms were basic but just what you need for a city break

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kayley We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Cian Couples - 25/01/2018
« no problems at all »

good ye

AccorHotels certified review
Jon C. Couples - 22/01/2018
« City break »

Rooms were clean and comfortable, staff friendly, great location for the metro

AccorHotels certified review
Gerry Business - 21/01/2018
« Great people »

Nice quiet hotel

AccorHotels certified review
Anonymous Couples - 19/01/2018
« Pleasant »

It was fine. Although the cleaner was not good. We were very sick and so spent most of the time in bed. We left to go get some medication and breakfast we saw the cleaner next door we forgot something came back up and our bed was made that was it. No cleaning or anything like we have had elsewhere. We asked for more towels and the cleaner handed them To us on the spot as we had already walked back out. We asked for another pillow and they advised we had to go downstairs and ask ourselves. No service. Otherwise fine room hot room

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMILLEE GOODWIN, Thank you for taking the time to tell us about your experience at the ibis Amsterdam City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Next time you are with us, you can also call reception from the room and we will be happy to provide you with extra pillows. Did you put a "Do not disturb" sign on the door? Our staff is trained to not enter a room that has a "Do not disturb" sign on the door. Nonetheless, to improve our service we will have a talk with the housekeeping staff about this situation. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Iain C. Couples - 16/01/2018
« Very impressed »

Thoroughly enjoyed the stay. Room was as expected. Staff were very helpful. Breakfast was well stocked and fresh. I wouldn't hesitate to stay there again. Compared very favourably to other Ibis hotels I have stayed in.

AccorHotels certified review
Julia G. Families - 16/01/2018
« relaxing »

we loved the no fuss check and how helpful all the Staff at Ibis Armsterdan are

AccorHotels certified review
Collins Friends - 15/01/2018
« Top »

Nice welcoming

AccorHotels certified review
Anonymous Families - 11/01/2018
« Amsterdam New Year »

Very good stay.

AccorHotels certified review
Vicki Families - 09/01/2018
« Disappointing »

Hotel staff gave wrong information, had to pay for everything, not even coffe, tea, sugar etc in room. Bathroom looked like it came out of a caravan

Our hotel has responded to the review
Our hotel has responded to the review

Dear VICKI-LYN NAYLOR, Thank you for taking the time to tell us about your experience at the ibis Amsterdam City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jordy Bax Reception – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Zainab Friends - 07/01/2018
« Lovely staff »

I stayed in ibis west for the first time and I really enjoyed it as the staff there was really friendly when I arrived on 3rd of jan. I checked in very late but the staff (two receptionists guys). The only reason I'm not giving a 10 to the hotel because i had housekeeping walking into my room and I had to tell her the first day that we staying for 2 nights and the 2nd day they walked into my room almost 4 times. It was a bit awkward as I work for a hotel and we always give such info to housekeeping. Overall good stay pleasant hotel.

AccorHotels certified review
Anonymous Couples - 06/01/2018
« Clean and friendly stuff. »

.

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