Hotel - ibis Amsterdam City West
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Amsterdam City West Hotel

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4.0/5 1,592 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 69.00 EUR Non member rate
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 15  EUR
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Automatic air control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Bicycle hire facilities

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 180 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Web TV
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Computer
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 2,970 reviews

Our guest reviews for ibis Amsterdam City West

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,592 reviews
AccorHotels certified review
Nics Families - 14/11/2017
« Brilliant »

Was comfy lovley staff room where lovley .

AccorHotels certified review
Rebecca S. Solo - 12/11/2017
« Small rooms with nothing. Charge extra for a room with kettle and ironing board??? »

Ridiculous.

AccorHotels certified review
Sebastian Business - 09/11/2017
« Satisfactory »

I was quite pleased that having arrived early (07:00) on an 8 hour flight to the NL, the hotel staff allowed me to check in early - as soon as a room was available. This was a precursor to a positive perception of the hotel during my stay.

AccorHotels certified review
Anne Solo - 07/11/2017
« Met my expectations »

The room was clean and the bed was comfortable. Housekeeping staff were friendly. Most front of house staff was approachable and helpful. Only two of them that I asked questions were unfriendly and (in my opinion) deliberately unhelpful. One lady, I asked her if she knew where De Konig was, I explained that it was the event location for the salsa festival and that I heard it was close to the hotel. She responded that she had no idea what I was talking about! She was not busy and not at all interested in helping. One evening I came back during late hours to the hotel and the man at the desk saw me outside in the rain, continued to type on his computer and opened the door for me only when he was ready (approx 30sec after he saw me). I also work in hospitality and although I was not expecting a 5* customer relations experience I was hoping for a little kindness and at least an attempt to help. The friendliness and kindness of the other staff thankfully made up for these disappointing encounters so thanks to them, overall I was happy with my stay.

AccorHotels certified review
Andy V. Solo - 06/11/2017
« Very good »

I really liked the quiet room at the higher floors (room 901 in my case) I really liked the late check out option which I used to fit the schedule of the salsa congress much better and more convenient toilet, Shower and hot water was working properly, only the water drain of the handwasher was super slow but not problematic (might wanna look into that)

AccorHotels certified review
Rena Solo - 05/11/2017

It was a pleasant and comfortable stay with Ibis Amsterdam City West as the staff accommodated to my request for an early check-in and late check-out. I was worn out by the long bus ride to reach Amsterdam. Definitely a nice gesture displayed to hotel guests. However, I was pretty surprised that the room that I booked did not have any complimentary water and coffee/tea making facilities.

AccorHotels certified review
Beverly Couples - 05/11/2017
« Good hotel »

We had a pleasant experience staying at the Ibis, the only issue was that we bought a bottle of water and bag of crisp upon arrival and was charged over 10 euro for this! Just stop at a shop before the hotel if you need anything to avoid the extortinate charges. Everything else was great, clean, staff are friendly enough, good facilities and only a 7-10euro taxi to the center of the city. Would stay here again

AccorHotels certified review
Mike Families - 31/10/2017
« Perfect location for our requirements »

Good clean rooms, efficient staff and adequate breakfast. Would have liked tea and coffee making facility in room.

AccorHotels certified review
Amelia Couples - 24/10/2017
« Brilliant »

My experience staying at this hotel was brilliant start to finish and everyone was very friendly

AccorHotels certified review
Recent G. Couples - 16/10/2017
« Lovely hotel, helpful staff, good breakfast, good transport links »

We had a lovely time thank you. The room Was quiet despite being opposite the lift. Your staff were very helpful- additional pillows were sent in 15 mins (very comfortable - I want to get similar pillows for our house now!) we'd stay somewhere else next time I think- a small detail but a kettle in the room is such a nice touch when you're on holiday for more than one night.

AccorHotels certified review
Miguel Business - 13/10/2017
« Convenient and easy »

Great overall experience. Consider an easier invoice method for business travelers.

AccorHotels certified review
British S. T. Solo - 12/10/2017
« Excellent »

I had a lovely stay in this hotel, the staff were extremely welcoming and friendly, and I can not fault their service. The only 1 thing was the pillows were not comfortable, it was like not having a pillow at all, getting brand new pillows would be an advantage but apart from that the room was nice, spacious, the bed was comfortable and cosy, sound proofed which is also a big bonus. I ordered a pizza one night and another day I had a panini and both were tasty and reasonably priced.

AccorHotels certified review
Nicole S. Couples - 12/10/2017
« Convenient, great rate, friendly staff »

Very comfortable

AccorHotels certified review
Anonymous Families - 11/10/2017
« Good but room is not quite large »

Clean hotel with good service. However, the triple room is not quite large.

AccorHotels certified review
James Business - 26/09/2017
« Very friendly. »

Great staff, very friendly welcome and always trying to help. The location is convenient and has good quality, secure parking. 10 minute highway access dircetly to the RAI. Sadly the price, like all Amsterdam hotels, is extremely high during conference times.

AccorHotels certified review
Keith B. Families - 25/09/2017
« Good Hotel Short Bus Ride From City Centre »

The Ibis is a good Hotel a short bus ride of about 15 minutes from central station. The 22 bus stop is right outside the hotel.

AccorHotels certified review
Roger B. Solo - 17/09/2017
« 2 charges for a single night stay. »

Was charged 2 times for 1 night. Are u fixing it?

TripAdvisor review
Eileen0813 Solo travel - 16/09/2017
« Really felt welcome »

Even if the hotel is not in the city centre, it's very easy to have access to it with the bus. The receptionists are really helpful, smiling and professionals. I had a very nice and cosy time in this hotel. I felt welcome and had all I needed. I really appreciated the "there must be a solution, we'll find it" attitude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thank you so much for this beatiful feedback, wonderfull that you enjoyes it so much with us. It is always nice to recieve this kind of feedback, and i will make sure to share it with our team. If you could maybe give me a bit more details about your booking. I can make sure to share your feedback with the staff members who helped you in particularly. If you are planning to come back to amsterdam, please don`t hesitate to contact us h5140@accor.com Kind regards Susanne van de Vinne Operations manager ibis amsterdam city west h5140-dm@accor.com

AccorHotels certified review
Matthew H. Friends - 15/09/2017
« Good hotel for a cheap price »

Really enjoyed the experience, the online booking experience was easy to use and very informative, easy to get out to the hotel from Amsterdam Central on the number 22 bus as informed on the website. The hotel check in experience was quick and easy and the staff were very friendly. We did have to pay for the city tax which I thought was included in the price of the hotel as it was stated on the online bill this was a little frustrating. The room was comfortable as we were only using it to sleep really. The shower and toilet was spacious and easy to use and the beds were comfortable. The rooms are very quiet and I managed to sleep comfortably on all four nights. Our key cards did stop working on day two of the stay but the staff sorted it out quickly and easily. The check out experience was again quick and easy and the staff looked after are bags after check- out which was a nice touch.

AccorHotels certified review
Huw G. Couples - 15/09/2017
« Grossly overpriced »

Extremely poor room with a plastic wash area in the corner. I've seen better appointed cells

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