Hotel - ibis Amsterdam City West
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Amsterdam City West Hotel

Our hotels AccorHotels
4.0/5 1,680 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Automatic air control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 180 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Web TV
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Computer
    • High speed transmission line
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 3,534 reviews

Our guest reviews for ibis Amsterdam City West

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,680 reviews
AccorHotels certified review
Anonymous Families - 19/06/2018

Most expensive, smallest room, yet feel least welcome

AccorHotels certified review
Joao P. Couples - 19/06/2018
« Confortable bed »

Reception desk with frendly staff. Small toilet Clean room.

AccorHotels certified review
Anonymous Business - 17/06/2018
« Very good. Friendly in an honest way. »

The room and bathroom were clean and the air was fresh. It was nice that I was able to open the window. The breakfast was basic, but good in taste. The reception was helpful and polite. I even could get my room earlier than promised.

AccorHotels certified review
Anonymous Business - 15/06/2018
« OK, but ... »

No problems with the room or reception. Very annoying that there's no indication anywhere that the restaurant does not serve dinner at weekends - if I'd known I could easily have eaten elsewhere, rather than a mediocre panini.

AccorHotels certified review
Lorne B. Couples - 15/06/2018
« Just what I hoped for »

It was great to meet friends also staying there and to have a pleasant relaxing overnight stay.

AccorHotels certified review
Narender &. S. Couples - 13/06/2018
« Tidy rooms great service. »

Room was neat and clean. Staff at restaurant and reception went above and beyond to make our stay great. Especially girls at reception and bar name Hilal and Priscilla were amazing. 10 out of 10.keep it up.

AccorHotels certified review
Aline F. Couples - 12/06/2018
« Comfortable place to stay »

Everything met our expectations. I want to point out the excellent and helpful information provided by Priscilla (Reception).

AccorHotels certified review
Lynda M. Friends - 11/06/2018
« Clean nice room but disorganised staff »

Came to hotel 11am was told could not check in. Went into Amsterdam came back and rooms had been cancelled as we hadn't checked in!!! We had booked twin rooms told couldn't have them now. One room had to be a double. On leaving the hotel in the night they had charged my credit card for all three rooms which I did not authorise!!! We all wanted to pay for our rooms separately. How did this happen?? Overall, the hotel was clean, nice comfortable beds, nice bathroom but very disorganised for a large chain of hotel's

AccorHotels certified review
Ronny P. Business - 11/06/2018
« basic service approach of employees »

The employees give a very basic service. Very automatic way of approaching customers. It looks if they take the customer for granted.

AccorHotels certified review
Y. F. Couples - 10/06/2018
« Good location. Very helpful staff. Great breakfast. »

The hotel is close to public transport. The staff was extremely helpful. Definitely recommend it.

AccorHotels certified review
Susan S. Families - 09/06/2018
« Good but breakfast was expensive and disappointed that we were surrounded by industrial units »

Nice room, pity there was no hospitality tray. The hotel was somewhat isolated with nowhere nearby to buy decent food. Friendly staff, easy to catch local transport and 15/20 mins into Amsterdam. Lack of ready to eat snacks with no supermarket nearby. Everything was neat and clean, didn't appreciate being expected to use same towels 4 days running.

AccorHotels certified review
A N. Families - 09/06/2018
« Comfortable, clean, friendly and convenient »

From the warm welcome and easy check in, the tone was set of a friendly, efficient but relaxed, perfect base for our stay. All of the staff seemed happy and when we did need to ask for some assistance this was freely given. This Ibis hotel certainly more than maintains the excellent standard we have come to expect from the Accor group.

AccorHotels certified review
Anonymous Business - 08/06/2018
« Comfortable »

My experience was great. I felt really safe and used to go out with my mind at rest of my belongings. The room was very clean at all times, quiet, and close to public transport services. The staff were friendly and helpful in all circumstances.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Mrs F. B. Friends - 04/06/2018
« Mrs f B. »

Quiet . Fantastic bed that we have ever stayed in . Great breakfast . Fab shower and clean .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss B., We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Antony M. Business - 04/06/2018
« Noisy and breakfast space too small and overpriced »

At 200 Euro per night, one would expect a lasting experience. The hotel increased prices knowing there was an outdoor electro party not thinking of the noise affecting the hotel guests not associated with this event. The buffet breakfast was poor, there were no seating area till eventually the staff opened an extra overheated space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. McCallum, Thank you for taking the time to tell us about your experience at the ibis Amsterdam City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Daniel Business - 04/06/2018
« Comfortable. Quiet. Friendly. »

The hotel was clean, quiet and comfortable which is - personally - all that matters to me. The bells and whistles weren’t really there... for instance, it was difficult to obtain an iron as house keeping had not collected those out on loan from guests’ rooms (I noticed when I did get one, it wasn’t collected either). Similarly with cutlery I borrowed from the restaurant - it wasn’t taken away despite me being told it would be. Only minor things really - in general I thought it was an ok hotel and wouldn’t mind staying their again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Guga K. Business - 02/06/2018
« View, unfriendly environment, hard to get to the hotel. »

Hotel was far from the city, even far from the event I was attending. It was hard to get to the hotel. It was like industrial zone and I couldn't find anything near the hotel, even supermarket. Location was bad for me. I also thought your hotel was near westerpark, where TNW Conference was held, however, 30-45 minutes was needed to get there. When I checked in it was the worst experience: unfriendly ppl in reception, the worst view I have had ever in my life, no room service (probably I should know about it in advance, I mean room service).

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUGA K., Thank you for taking the time to tell us about your experience at the ibis Amsterdam City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Mike Business - 01/06/2018
« Interesting experience »

I'll start with stating I'm an American. But there was only one garbage can in the room, that was in the toilet. No facial tissues. Only a fan option for the room, no temperature option. No ironing board in the room, had to get the one from the front desk - it was the last one and in bad shape. Iron had brown marks on it; and had to use a towel to prevent marks on my shirt. purchasing food from the self service, the staff needs to be educated they can add this to your room. Seemed like only 1 person knew how to do this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Earnest, Thank you for taking the time to tell us about your experience at the ibis Amsterdam City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Anonymous Business - 31/05/2018
« prima »

prima

Our hotel has responded to the review
Our hotel has responded to the review

Geachte heer/ mevrouw Wilthagen, Wij stellen uw opmerkingen over uw verblijf in ibis Amsterdam City West erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Mocht ik u kunnen helpen bij het maken van uw volgende reservering kunt u ons altijd mailen op h5… Hoogachtend, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

AccorHotels certified review
Anonymous Business - 30/05/2018
« Comfy Bed »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr./ Mrs. McClurg, We very much appreciate your comments regarding your stay at the ibis Amsterdam City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hoping to welcome you soon again in our hotel. Sincerely, Susanne van de Vinne Operations Manager – Ibis Amsterdam City West Transformatorweg 36, 1014 AK Amsterdam - The Netherlands T. +31 (0)20… www.accorhotels-group.com | www.accorhotels.com Think Green, keep it on the Screen!

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