Hotel - Mercure Alameda Quito
Mercure Hotel Mercure Hotel

Mercure Alameda Quito

4.0/5 836 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units  (Nearby)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre


  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

It has 143 rooms, many of which have recently been renovated, soundproofed and equipped for your comfort to provide you with pleasant surroundings where you can combine business and leisure, in line with our motto "The pleasure's all yours."

  • 143 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Computer
    • High speed transmission line
    • Fax machine
    • Suite TV
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Jacuzzi
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,772 reviews

Our guest reviews for Mercure Alameda Quito

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 836 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Mike P. Couples - 14/10/2018 AccorHotels certified review
« Great service »

We experienced great service from the collection at the airport flying into Quito to the time we left. The front desk staff (John) was especially helpful with recommendations for what to see and arranging these for us. It made a big difference

Diane Friends - 28/09/2018 AccorHotels certified review
« Very nice. »

Breakfast was expensive and should have been included for the price we paid. Other than that it was lovely.

Erik Business - 25/09/2018 AccorHotels certified review
« O.K. »

only the shower was poor....

Denny S. Business - 23/09/2018 AccorHotels certified review
« Very good »

Very satisfactory. Although there is something you can fix for the good health of your customers. The chef need to use less oil during breakfast. There is no need to use oil to cook rice nor vegetables for breakfast. You can reduce cardiovascular diseases among your guesses using this advise.

Ann W. Couples - 18/09/2018 AccorHotels certified review

Friendly helpful staff. Nice restaurant and bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Ron S. Couples - 17/09/2018 AccorHotels certified review
« Very comfortable and safe hotel »

My wife and I always stay at your hotel everytime we visit Quito.

Danna Families - 17/09/2018 AccorHotels certified review
« I was pleased and satisfied with my stay. »

The staff was nice and welcoming. They accommodated our needs. I was very happy.

John W. Couples - 16/09/2018 AccorHotels certified review
« Modern hotel with good facilities and service. »

Modern facilities and responsive service. Good restaurant and variety of food. A bit cold in the room so a heater was provided. Common issue in hotels. Good, safe location.

Juan C. M. Business - 15/09/2018 AccorHotels certified review
« Great service, great room and great area!! »

Very helpful staff, good food and great room

Gail Friends - 11/09/2018 AccorHotels certified review
« Lovely updated hotel »

Rooms are comfortable and spacious with updated bathrooms. Delicious breakfast, friendly bar and helpful staff. Located close to a lively restaurant neighbourhood. We would highly recommend this hotel!

Frnklw Solo - 08/09/2018 AccorHotels certified review
« Satisfying »

The hotel is nice and located in a good area of the city. The buffet breakfast is worth the price, so you should take advantage of that offer.

Mauricio Business - 24/08/2018 AccorHotels certified review
« Buena ubicación. Desayuno deficiente, habitaciones frias, gimnasio pequeño »

Second time in this hotel. Booked there as Im Accor Gold Member, otherwise would´ve chosen another place. Rooms are nice and big but no heating. Tend to be cold during the night. Gym is quite small, just one running machine. Went there 2 mornings at 06:00 AM and both times busy. Ended up running in a park nearby, much nicer. Breakfast is quite basic and low quality. Fried vegetables were raw, small options of fruits, cheese and charcuterie. I ordered a espresso (need to pay additional) and was a terrible mistake: coffee grains were stale and was burned. But this happened in most places were I ordered coffee in Quito. Most of them burn the coffee. It might be an issue with altitude (2.800 msn) and pressure in the machine. They should caliber the machines.

Accor S. M. A. A. T. F. A. H. T. M. M. C. I. W. D. Friends - 21/08/2018 AccorHotels certified review
« Good location and friendly services »

Accor. Standard met

Jan G. Friends - 19/08/2018 AccorHotels certified review
« Excellent »

Breakfast was excellent, room was big and provided complementary coffee and bottle water.

Anonymous Couples - 16/08/2018 AccorHotels certified review
« Nice stay »

Excellent room, great breakfast but above all efficient and frendly staff

Amado D. R. Business - 13/08/2018 AccorHotels certified review
« I wish I could say it was an excellent or a very good experience but it was not. »

Receptionists need to be more nice to people. Policy of payment in advance is not common. We were never asked how we wanted our invoice done, it was processed under my name instead of under our organization. We had to ask receptionist to redo our invoice which was still not fully correct.

Jolene A. S. Families - 12/08/2018 AccorHotels certified review
« Excellent service! »

This is my second year staying at your hotel. It was, once again, wonderful. Your service is excellent. Cleanliness is top notch. And the breakfast is the best! Thank you! The only thing that would make it even better is a pool!

John G. Couples - 10/08/2018 AccorHotels certified review
« Great experience. »

Very pleasant.

Pamela O. Couples - 09/08/2018 AccorHotels certified review
« Fantastic service »

Excellent facilities; delicious breakfast buffet; fantastic service by front desk and other staff.

Antonio Business - 09/08/2018 AccorHotels certified review
« That's not bad. The room I have stayed did not have air conditioner and to much light coming in which is not easy to sleep. »

That's not bad. The room I have stayed did not have air conditioner and to much light coming in which is not easy to sleep. The breakfast was excellent and dinner as well.

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