Hotel - Mercure Alameda Quito
Mercure Hotel Mercure Hotel

Mercure Alameda Quito

4.0/5 859 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 98.10 USD Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • MARISCAL SUCRE
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units  (Nearby)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

It has 143 rooms, many of which have recently been renovated, soundproofed and equipped for your comfort to provide you with pleasant surroundings where you can combine business and leisure, in line with our motto "The pleasure's all yours."

  • 143 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Computer
    • High speed transmission line
    • Fax machine
    • Suite TV
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Jacuzzi
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,077 reviews

Our guest reviews for Mercure Alameda Quito

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 859 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Dudley J. Friends - 11/03/2019 AccorHotels certified review
« Exelent »

Very pleasure stay

Anonymous Business - 11/03/2019 AccorHotels certified review
« Lindo »

Lindo

Anna G. Couples - 09/03/2019 AccorHotels certified review
« confortable i agradable »

satisfactòria

Anonymous Couples - 08/03/2019 AccorHotels certified review
« My stay was everything I needed and more! »

I had an amazing experience at Mercure Alameda Quito from the moment they greeted us at the door. The service was exceptional, the room was beautiful and comfortable and the food was delicious!

Janice C. G. I. Business - 06/03/2019 AccorHotels certified review
« Wonderful »

Excellent

Carlo D. C. Couples - 06/03/2019 AccorHotels certified review
« Extremely pleased »

From the outside to the counter and to the room, professionalism to it best. I have traveled to many country and stayed in many hotels , yours exceeded my expectations. Keep up the great work and continue to give us, the customer your very best always.

Szecsenyi Solo - 03/03/2019 AccorHotels certified review
« Central safe excellent service »

Like other turist visit in Quito and stay this hotel for 4 nights.Front desk and cleaning service was excellent,friendly and helpful! Really thanks for all help and hope i will be there again!

Heather S. Business - 23/02/2019 AccorHotels certified review
« Very nice. People recognize me and things go smoothly »

Smooth

Peter L. Couples - 17/02/2019 AccorHotels certified review
« Comfort in the City »

No problems at all excellent clean room and very helpful staff.

Randy P. Couples - 15/02/2019 AccorHotels certified review
« ok »

Centrally located, nice older hotel. Seemed pricey compared to other places we stayed. They give you a free drink coupon for staying and when you go to redeem it you can only get a fruit flavored daiquiri, that no one would drink!!!

Beth Couples - 09/02/2019 AccorHotels certified review
« Stayed there twice, would stay again! »

Very comfortable hotel. Staff is terrific. Both rooms we stayed in were very nice, but getting upgraded during our 2nd stay was a surprise bonus. Thank you Mercure for making our stay in Quito so enjoyable.

Tina B. Couples - 08/02/2019 AccorHotels certified review
« Lovely hotel in the heart of Quito but still a taxi ride to old town »

We had a quiet room in the back and we were updated to a junior suite. The room could use a fan.

Don S. Couples - 08/02/2019 AccorHotels certified review
« Quick stay. »

Room was large and clean. Bellmen were great. Early Continental Breakfast was great.

Mark Solo - 07/02/2019 AccorHotels certified review
« Bad »

I visited hotel to view rooms — FOR ONE REASON — to hear if they were QUIET. I was shown a room on the 7th floor, a suite room, the most expensive room. I asked about the cheaper rooms, and was told they were on the lowest floor and had street noise. With that information, decided to book on-line with hotels.com and booked the suite room that I had seen, the most expensive room. The next day, I arrived and checked in to the suite room. And, there was construction noise and loud banging! I was not informed about this previously, and informed hotel staff I could not stay in this room as I had booked at Mercure, in this most expensive room FOR ONE REASON: QUIET! They showed me other rooms: the quietest was on the 1st floor, and not a suite, and with a lot of windows with blinds that let in a lot of light, and was much cheaper than the room I paid for. To avoid construction noise, I had to stay in this cheaper room, without compensation, other than a breakfast I did not want. If I wanted a room with noise, I could have stayed anywhere in Quito for two nights for a fraction of the cost, but at this Mercure, I had to pay $258 for a miserable experience and shabby treatment. I’ve stayed at Mercure hotels in numerous countries and am an A-Club member and never exerienced anything like this. I will be sharing this experience with your corporate office.

Ann M. Couples - 04/02/2019 AccorHotels certified review
« Beautiful, clean hotel. »

Quick checkin. Beautiful lobby. Clean , spacious room. Staff gave excellent restaurant recommendation. Great value.

Gaby R. Business - 02/02/2019 AccorHotels certified review
« EXCELENTE »

SATISFACTORIO

Anonymous Families - 02/02/2019 AccorHotels certified review
« High class accommodations »

The room and services were extremely comfortable

Mc Business - 27/01/2019 AccorHotels certified review
« Good service and friendly staff »

The service was good, staff very friendly and ready to support in any need.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Marlon, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder verlo pronto de vuelta. Atentamente, Marisol Mosquera Gerente General

Mercedes B. Couples - 26/01/2019 AccorHotels certified review

Costumer Services was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Richard Z. Solo - 19/01/2019 AccorHotels certified review
« Best people »

I’ve been travelling for over 20 years and this is probably the finest hotel staff that I have seen. Great hotel and location, but the helpful people that work there leave me disappointed with everywhere else I stay. Thank you and cheers, Richard Z.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard We very much appreciate your comments regarding your stay at the Mercure Alameda Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisol Mosquera General Manager

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