Mercure Alameda Quito 5 stars

TripAdvisor rating 4.0/5 881 reviews
Mercure Alameda Quito
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Room 1

Number of guests
Children's age

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Hotel extras

Located close to the commercial and financial center of Quito, it offers 143 guest rooms, all equipped with WIFI, ideal for combining business and pleasure; and 31 Privilege rooms personalized to meet the expectations of our most demanding guests.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • MARISCAL SUCRE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units (Nearby)
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 8 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Mercure Alameda Quito

Roca E4-122 and Amazonas Ave.
170526
quito
ecuador

Tel: +59322994000

Fax: (+593)2/2565759

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    MARISCAL SUCRE At 38km / 23.61 miles - Shuttle paying

  • By helicopter

    MARISCAL SUCRE AIRPORT At 13km / 8.08 miles

  • By car

    AVENIDA OCCIDENTAL At 25km / 15.54 miles

  • By car

    AVENIDA ORIENTAL At 5km / 3.11 miles

  • By car

    VIA INTEROCEANICA At 25km / 15.54 miles

  • By train

    CHIMBACALLE At 6km / 3.73 miles

GPS :-0.204749, -78.495029

Our accommodations

It has 143 rooms, many of which have recently been renovated, soundproofed and equipped for your comfort to provide you with pleasant surroundings where you can combine business and leisure, in line with our motto "The pleasure's all yours."

Superior Room with one king-size bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with one king-size bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with one queen-size bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with twin beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with one king-size bed

  • Max. number of persons: 3
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Suite with 1 queen-size bed

  • Max. number of persons: 3
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite with twin beds

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite with one king-size bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

SPICY BISTRO RESTAURANT

Type of cuisine: Bistronomy

Enjoy national and international cuisine in a contemporary setting, complemented with a quality wine of your choice. The Mercure Fine Wines list boasts a wide selection of wines at the best prices around.

Lunch

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ALAMEDA Q BAKERY*COFFEE*LUNCH

Type of cuisine: Bistro

A brand new venue just perfect for sharing a snack. The menu at the Alameda Q is convenient and full of light dishes that can be enjoyed when you are short on time.

Lunch

07:30 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GLOBEWALKER & WINEBAR

Photo non contractuelle / Strictly non binding

This area is ideal for small business meetings and tasty snacks, not forgetting the Mercure wine list which boasts a wide selection of wines at the best prices around.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 200

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Alameda Quito

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

3,328 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

881 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.6/5

Hilda Friends - 09/08/2019 AccorHotels review

The hotel is in an excellent location. It had places to eat that we could easily walk to. We were very satisfied with the staff. They were a pleasure to interact with and always helpful and friendly.

Outstanding experience

Customer review rating 4.6/5

Juan P. Business - 05/08/2019 AccorHotels review

Very nice place to stay, all the personnel so kind, they guided you in every step from breakfast to laundry. Room was spotless every day when I came back from work,

Awesome service

Customer review rating 4.6/5

Emilio F. Families - 04/08/2019 AccorHotels review

Helped me with every request

Good location, rooms very comfortable.

Customer review rating 4.6/5

Anonymous Families - 29/07/2019 AccorHotels review

We stayed for three nights and were very satisfied with our overall experience. Breakfast was excellent, with a large selection and an on demand omelet station. The rooms were clean. We needed more warmth in the room and were immediately offered a heater which was perfect.

Good treatment after a flight cancellation.

Customer review rating 4.6/5

T. H. Solo - 28/07/2019 AccorHotels review

Everything was professionally-handled, and the rooms and breakfast were magnificent. All around wonderful.

Customer review rating 4.6/5

María C. Business - 26/07/2019 AccorHotels review

Terrible experiencia

Estimado/a Maria Paulina C. Tapia, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Mercure Alameda Quito. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor usted puede indicarme que fue lo que sucedió para que le haya parecido terrible su estancia con nosotros?. Permítanos hacerle llegar nuestras mas sinceras disculpas. En Mercure, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio como usted se merece. Reciba un cordial saludo. Marisol Mosquera Gerente General

Good location

Customer review rating 4.6/5

Susan P. Couples - 24/07/2019 AccorHotels review

I liked the friendly staff at the bar. I liked that there was drinkable water available all the time. The location was good.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Very pleased!

Customer review rating 4.6/5

Cedric D. Solo - 19/07/2019 AccorHotels review

Great location, everyone was hospitable, clean, wonderful breakfast, beautiful gym. I can easily rate this hotel a 10. They had everything I needed and more...

A beautiful room upgrade and a very attentive staff made our stay extremely enjoyable.

Customer review rating 4.6/5

Roger Y. Friends - 07/07/2019 AccorHotels review

Upon our arrival we were pleasantly surprised to learn we had been given room upgrades to what can only be described as amazing rooms. The staff, from the moment of our arrival, at the front desk, the bellhop and the restaurant staff were extremely knowledgeable and helpful. Due to our schedule we were only able to spend one day and night at your hotel but wished we could have stayed longer.

The best hotel on our vacation!

Customer review rating 4.6/5

Cathy K. Friends - 02/07/2019 AccorHotels review

I was initially worried that the hotel was too far from the airport since we were staying for only one night and would need to be back at the airport early the next morning. However, our rooms were upgraded without having to request it. the rooms were very spacious with extremely comfortable king size beds, sitting area and couch. The bathroom was ginormous and beautiful. We wished we were staying more than one night. The ride to the airport the next morning (a Saturday) was a piece of cake!

Excelente

Customer review rating 4.6/5

Mónica H. O. Business - 27/06/2019 AccorHotels review

Sumamente satisfactorio, personal muy amable

Pleasant

Customer review rating 4.6/5

Elvira S. Business - 17/06/2019 AccorHotels review

People are very kind, food is great, but I missed the refrigerator in my room.

Dear Elvira, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera Gerente General

very nice hotel

Customer review rating 4.6/5

Jerri Couples - 06/06/2019 AccorHotels review

Very clean and nice hotel

Dear Marc, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Satisfied

Customer review rating 4.6/5

Anonymous Couples - 31/05/2019 AccorHotels review

Room space was adequate but lighting was quite poor which made the rooms depressing

Customer review rating 4.6/5

Leni S. Families - 28/05/2019 AccorHotels review

Great staff and awesome hotel

Great stay prior to group tour

Customer review rating 4.6/5

Patty Friends - 27/05/2019 AccorHotels review

I stayed at the Mercure for four nights, three as part of a group tour and one prior to the tour on my own. The hotel and staff was wonderful to work with; communicated easily via email to coordinate transport from the airport upon arrival and swiftly assisting in changing rooms when I moved under the group tour reserved rooms. Would stay here again!

EXCELENTE

Customer review rating 4.6/5

Oscar A. N. Couples - 21/05/2019 AccorHotels review

TOTALMENTE SATISFACTORIA

AGoodExperience in a well located hotel

Customer review rating 4.6/5

Nla Friends - 19/05/2019 AccorHotels review

I was happy to see a desire to cut down on plastic bottles but it was difficult for me to go up and down the stairs to the water stations. The breakfast was excellent and the staff of the hotel were very nice and accommodating. The hotel is well located.

Great Mother's Day Buffet

Customer review rating 4.6/5

Christian Families - 14/05/2019 AccorHotels review

Food was on spot, no long line, no long waiting time, great flavor and presentation. Good mix of choices. Great service and music. Tables were properly spaced, not one just next to the other to try to accommodate more people. The best Mother's Day event organized by a local hotel, and good price.

Customer review rating 4.6/5

Maya C. Solo - 10/05/2019 AccorHotels review

Perfect and extremely satisfactory.

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