Hotel - Mercure Alameda Quito
Mercure Hotel Mercure Hotel

Mercure Alameda Quito

4.0/5 845 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • MARISCAL SUCRE
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units  (Nearby)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

It has 143 rooms, many of which have recently been renovated, soundproofed and equipped for your comfort to provide you with pleasant surroundings where you can combine business and leisure, in line with our motto "The pleasure's all yours."

  • 143 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Computer
    • High speed transmission line
    • Fax machine
    • Suite TV
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Jacuzzi
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,903 reviews

Our guest reviews for Mercure Alameda Quito

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 845 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Dr R. W. Business - 08/12/2018 AccorHotels certified review
« Breakfast »

The front desk & room were excellent. The breakfast was horrible. Most boring lack of creativity in breakfast. Same damn thing everyday. The chef should be sent for training.

Lynne P. Solo - 07/12/2018 AccorHotels certified review
« Convenient, comfortable, large well appointed room and good food. »

I really felt pampered by your excellent staff who were always willing to help.

Anonymous Business - 06/12/2018 AccorHotels certified review
« AGRADABLE »

AGRADABLE Y PLACENTERA

Our hotel has responded to the review
Our hotel has responded to the review

Estimados Señores, Muchas Gracias por su comentario positivo acerca de su experiencia en nuestro hotel! Nos alegra que ustedes hayan disfrutado con nosotros y esperamos poder verlos pronto de vuelta. Atentamente, Marisol Mosquera Gerente General

Anonymous Business - 06/12/2018 AccorHotels certified review
« MI ESTADÍA EN HOTEL MERCURE »

EXCELENTE AMBIENTE

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Henry, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder verlo pronto de vuelta. Atentamente, Marisol Mosquera Gerente General

Anonymous Families - 05/12/2018 AccorHotels certified review
« EXCELENCIA »

INGRESO A SHOW DE TEATRO

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Diana, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado de este evento y esperamos poder verla pronto de vuelta. Atentamente, Marisol Mosquera Gerente General

Ivan A. Couples - 02/12/2018 AccorHotels certified review
« Very good. Excellent treatment »

Excellent, provide us welcome like a house. Congratulation to the Management

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Takako T. Couples - 26/11/2018 AccorHotels certified review
« not the price they charge »

very small and noisy room, no A/C, no drinking water provided. breakfast was supposed to open at 6am, we went there 5 minutes before and waited a few minutes after but they refused to open the restaurant for breakfast because they were not ready at 6am. dirty floors at restaurant, toast, papers, fork were on the floor but they stepped on them, did not care if they were dirty. Breakfast choice was not replenished when they were gone and most of the foods were not hot, barely warm. very unfriendly receptionist, didn't even smile, when we asked for a city map, he gave it to us without pointing out where we were. They even dared to send me an e-mail that we did not pay for the airport transfer which we paid in cash the night before we checked out. Over all it was the worst hotel we stayed in our trip in South America and would not recommend it for anyone. Hilton hotel is only a few blocks towards the park for the same amount of money. Go there, don't stay here.

Dany Couples - 25/11/2018 AccorHotels certified review
« Very comfortable »

PH has a nice view, big bed and bathroom. Staff was very helpful with requests

Anonymous Business - 20/11/2018 AccorHotels certified review

Great

Emma Business - 17/11/2018 AccorHotels certified review
« Nice and quiet hotel »

This hotel is located in quiet area and the twin rooms are spacious. The staff are friendly and helpfull. The breakfast is marvelous

Tori Friends - 16/11/2018 AccorHotels certified review
« Very nice room! »

Nice staff. Very nice room. Excellent stay!

Anonymous Families - 09/11/2018 AccorHotels certified review
« Good »

We found the beds to not be very comfortable, we had to purchase our bottles of water (other hotels we stayed at throughout the week, provided them), staff were friendly at the front desk.

Michelle B. Couples - 08/11/2018 AccorHotels certified review
« Hotel room fine. Gift shop good but short hours. »

We had only 2 bottles of water for the entire day. The breakfast omelette cook ignored me and served a Spanish speaking male after I asked him for my order. I was treated as a second class citizen. Our stay included a full breakfast. We had to depart 4 minutes early and we're refused multiple times for a boxed breakfast to go. The menu told us this was a $36 value we lost out on. Multiple managers refused to make it right. We were told to get up at 11pm to ask the third and night manager for this. The first manager should have made it happen. The coffee and tea at the exit with no to go cups was worthless, we don't drink coffee or tea. The dirty looks for grabbing a bite size croissant to go was insulting. We wouldn't recommend the hotel or their service. We will work with our travel agent and Monograms and expect to be reimbursed for the full hot breakfast we were promised and paid for.

M. Business - 06/11/2018 AccorHotels certified review
« Great stay, excellent staff, clean and spacious rooms »

My stay was excellent - the hotel was spacious, well located, all staff were very friendly and had great recommendations. Highly recommend!

Edward V. Business - 05/11/2018 AccorHotels certified review
« Spectacular!! Couldn't be better! »

Incredible!! Amazing!!! Fantastic!!!

Anonymous Business - 04/11/2018 AccorHotels certified review

Normal

Chris W. Friends - 31/10/2018 AccorHotels certified review
« A great location and great service. »

This hotel is near the cathedral, the botanical garden, a quick market and shopping. The buffet breakfast is wonderful with an omelet bar and many Ecuadorian foods. The pasty shop is filled with many great snacks and coffee to go! The rooms are clean, the bed was comfy and the showers were always hot. The service at the front desk and doorman getting cabs were easy and reliable. I would stay here again and recommend this hotel.

S A. H. G. Couples - 24/10/2018 AccorHotels certified review
« Very good hotel convenience location »

We enjoyed staying at your hotel in 3 occasions. Booked directly on line and two others part of two different Tour group: Geo Reisen (Indus travel and Gate 1) We were in the superior room, upgraded to Suite and Regular room. All rooms all clean and the double beds are comfortable. Breakfast was very good. WiFi was very good connections. The private airport transfer was very efficient cost $30.00 each way The only disappointment was we have a double booking on Oct 15-16 paid for two rooms and the hotel could not give us any credit or refund Location is very good close to all conveniences restaurants, transportation, shopping etc . Overall we recommend this hotel in Quito.

Cesar Business - 22/10/2018 AccorHotels certified review
« Comfortable »

Different from my last stay in your hotel, this time my room seem to be modern and very well implemented. My previous visit I was given like an old room on the floor 7 I guess. Now my room of 1st floor was nice.

D. Friends - 22/10/2018 AccorHotels certified review
« Great location »

We chose this hotel because our Gate1 tour was starting from the Mercure. But we arrived a day early to explore Quito on our own. Staff was very helpful in suggesting things to do and places to eat.

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