Hotel - Mercure Alameda Quito
Mercure Hotel Mercure Hotel

Mercure Alameda Quito

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4.0/5 776 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • MARISCAL SUCRE
  • Reception open 24 hours a day
  • Early check in from 8am
  • Electric car recharging units  (Nearby)
  • Boutiques/shopping
    • Beauty salon (Paying, Nearby)
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

It has 147 rooms, many of which have been recently refurbished, soundproofed and equipped for your comfort to provide you with pleasant surroundings where you can combine business and leisure, in line with our motto "The pleasure's all yours."

  • 143 rooms
  • 55 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • Crib on request
    • WiFi in your room
    • Printer
    • Computer
    • High speed transmission line
    • Fax machine
    • Suite TV
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,176 reviews

Our guest reviews for Mercure Alameda Quito

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 776 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ericka Couples - 10/12/2017

The food wasn’t good.. it was fine but not perfect

AccorHotels certified review
Cesar M. Families - 06/12/2017
« Very nice play to stay »

My family and I felt really comfortable and safe staying with you while we could enjoy our privacy.

AccorHotels certified review
Sheryl Friends - 01/12/2017
« Great location, top notch service »

We only stayed one night, but the staff were very professional and helpful, the room was very nice with a city view outside, the restaurant was very good, and we were only blocks from the crafts mercado which we enjoyed. Would stay again!

TripAdvisor review
Bernard P Couples - 01/12/2017
« Stay at Mercure Quito »

Nice hotel, located in area with lots of restaurants. Excellent service and upgraded to spacious suite. They respected our request for a quiet room. Would absolutely book the hotel again the next time.

AccorHotels certified review
Nhora P. Couples - 23/11/2017
« Great Hotel »

The hotel has a great customer services (it's very important for me), very clean and great location.

AccorHotels certified review
Anonymous Business - 19/11/2017
« Clean and comfortable »

Very clean, very comfortable , attentive staff, good location. Bit noisy due to location, gym equipment is fair, would be nice to have more variety in fruits offered during breakfast- would like more authentic Ecuadorian food at breakfast , not so “westernized”.Thise details are minute though and don’t dettract from an overall very good and pleasant experience.

AccorHotels certified review
Lori B. Business - 18/11/2017
« Fabulous! »

The staff is unbelievably welcoming and helpful; the rooms are very comfortable and well designed. The food is absolutely delicious and well made. Fernando, at the front desk, was exceptionally helpful and friendly. Ms. Vicuna, who I worked with to make the reservations, was also exceptionally helpful. This is a great hotel with above and beyond service, and we will return to this hotel when we return to Quito

AccorHotels certified review
Teresa A. Solo - 14/11/2017
« The location, staff and the room were great. »

I loved the room and was surprised at how big it was. I really enjoyed having a sitting room and table. Also, it was fun to have a balcony. I got sick in the restaurant (altitude sickness). The hostess was wonderful! She helped me clean up. She gave me some chamomile tea bags to help my tummy feel better. She was so caring and sweet. The bellhops and desk staff were friendly and fun. I would stay there again.

AccorHotels certified review
Gabypienk Couples - 14/11/2017
« Very decent hotel »

Everything excellent, except air flow at bedroom and unfortunately noisy neighborhood late at night.

AccorHotels certified review
Melani D. Business - 13/11/2017
« A smile in everybody's face »

The staff really makes this hotel great. From the moment we stepped into the property the staff was courteous and excellence oriented.

AccorHotels certified review
Carlos Couples - 05/11/2017
« Very pleasent, with exception of bakery staff. »

First rate with exception of unprofessional, unpleasant (anti American) bakery staff.

AccorHotels certified review
Miguel L. Couples - 01/11/2017
« I couldn't sleep »

Awful experience. We couldn't sleep during the whole night after being travelling all day. The noise from the dough mix and bakery noises from downstairs come trough the room very loudly. After complaint twice to reception (last time about 3am) they didn't do anything or offer another room. I am 100% sure that the noise is coming from the bakery and is connecting somehow with some of the rooms as I know about bakery noises due to family business and I know how a dough mixer sound and how the banging the dough to melt the butter...as a result me and my partner we couldn't sleep.

AccorHotels certified review
Luis F. A. Solo - 31/10/2017
« Excellent experience, cost/ benefit is quite good. »

Excellent service and attentive staff. Even got a room upgrade.

AccorHotels certified review
Bharati D. Solo - 29/10/2017
« It was a pleasant experience . »

It was a short stay . When they say room service is available for 24 hours then thr room service menu should be available as well . But at 11:30 pm when I reached hotel from the airport , I did not get what I wanted . But otherwise everything including air port shuttle service was perfect .

AccorHotels certified review
Joe Couples - 25/10/2017
« Joe »

Very relax, and secrure

AccorHotels certified review
Benji Couples - 24/10/2017
« James Bond »

Our experience was extremely satisfactory. Enjoyed our stay at the Mercure Alameda. The staff was courteous and helpful. Breakfast was delightful and the room was very clean and comfortable.

AccorHotels certified review
Ken I. Families - 19/10/2017
« Excellent service from all staff »

Check in was simple and fast with excellent service from Front of House staff. Restaurant provided a service and quality to be proud of. Room was serviced a very helpful and pleasant young woman.

AccorHotels certified review
Anonymous Couples - 18/10/2017
« Placentera »

Placentera

AccorHotels certified review
Yp Business - 17/10/2017
« Great! »

1. The room is spacious albeit too many curtains that I need to manage manually 2. The restaurant menu is well laid out 3. Most importantly, the staff is welcoming & helpful!

AccorHotels certified review
Jorge Business - 14/10/2017
« Confortable »

Gratificante

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