Hotel - ibis budget Porto Gaia
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Porto Gaia

4.0/5 481 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 95 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.3/5 AccorHotels Rating 2,915 reviews

Our guest reviews for ibis budget Porto Gaia

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 481 reviews
R. Couples - 15/10/2018 AccorHotels certified review

Super

Our hotel has responded to the review
Our hotel has responded to the review

Madame R., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Porto Gaia. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos meilleurs sentiments. Paulo Pinto Assistant Direction

Leona M. Couples - 04/10/2018 AccorHotels certified review
« Too basic for more than one night »

Hotel was clean and functional but too basic for our liking. Staff were exceptional - hard working, friendly, polite, helpful Rooms very basic - not enough space to take much out of suitcases. Breakfast was very noisy/busy - but they only have disposable cups for drinks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEONA M., Thank you for taking the time to tell us about your experience at the ibis budget Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Pinto Manager Assistant

Carlos F. Friends - 01/10/2018 AccorHotels certified review
« Very very good, almost perfect »

Everything was nice, except one towelthat had a little stain noticeable after washed

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor F., Agradecemos os seus comentários no seguimento da sua estada no ibis budget Porto Gaia. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo Pinto Assistente Direcção

Jeff S. Solo - 29/09/2018 AccorHotels certified review
« An Inexpensive Hotel that Exceeded Expectations »

I had the opportunity to avail myself of the hospitality I found at the Ibis Budget hotel in VNdG for two days- and in that time, the staff was welcoming, offering directions and recommendations, and completely hospitable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFF S., We very much appreciate your comments regarding your stay at the ibis budget Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto Manager Assistant

Anonymous Couples - 28/09/2018 AccorHotels certified review

Room had a broken hand shower.

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor(a), Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis budget Porto Gaia. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis Budget desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o(a) acolher brevemente, queira aceitar os nossos melhores cumprimentos. Paulo Pinto Assistente Direcção

Laura P. Solo - 08/09/2018 AccorHotels certified review
« Excellent and relaxing stay »

I felt very welcome from the beginning, the staff are lovely and very helpful, the hotel exceded all my expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURA P., We very much appreciate your comments regarding your stay at the ibis budget Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto Manager Assistant

Kl Couples - 03/09/2018 AccorHotels certified review
« Website photos misleading. Room okay. »

The room was fine for a brief stay however I don't think it was made clear enough that the shower was in the same room as the bed and the toilet was behind a thin door. I feel the pictures on the website were misleading as we had no idea this was how the room was set up and likely wouldn't have booked the room had we known. It's not the most ideal set up for a couple.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KL, Thank you for taking the time to tell us about your experience at the ibis budget Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Pinto Manager Assistant

Elizabeth B. Friends - 01/09/2018 AccorHotels certified review
« Excelent »

There is no place like Portugal and Ibis combined!!! Staff very very friendly, breakfast very good, bathrooms very clean, punctuality is there key and plus. I was very very happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELIZABETH B., We very much appreciate your comments regarding your stay at the ibis budget Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto Manager Assistant

Andy Couples - 29/08/2018 AccorHotels certified review
« Poor housekeeping »

Poor housekeeping. Two days and no cleaners appeared to change towels and bed sheets. I had to request for it myself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir or Madame, Thank you for taking the time to tell us about your experience at the ibis budget Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to inform you that the hotel has a commitment to reduce consumption of water, chemicals, etc. and when towels are not left on the floor, they are not changed. This information is available in the room. As for the exchange of sheets, this is done every 2 days. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Pinto Manager Assistant

Vesna Families - 28/08/2018 AccorHotels certified review
« Everything was perfect. »

Polite, and very helpful stuff. Very clean rooms. Comfortable beds. Nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VESNA, We very much appreciate your comments regarding your stay at the ibis budget Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto Manager Assistant

Lisha S. Friends - 22/08/2018 AccorHotels certified review
« Good experience »

Staff are very welcoming. Experience was good. Only breakfast needs to have more options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LISHA S., We very much appreciate your comments regarding your stay at the ibis budget Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto Manager Assistant

Monica Solo - 13/08/2018 AccorHotels certified review
« very good value for money. Excellent staff (Neuza, Anna and Carlos) »

Very well located, very good for money. Its best assets: its people. Specially, I would like to say a big thank you to the top of the receptionist , Neuza, you were great as we said you went the extra mile in every single aspect, you made me feel special, and I really appreciated you and Carlos singing happy birthday to me in Portuguese, I will never forget it, then it was the top of the courtesy and it showed the great person and wonderful professional you are. Back to my room, you left me a lovely card and a nice present. Thanks a lot. Thanks to Anna for all the tips about what to visit and how to reach there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MONICA, We very much appreciate your comments regarding your stay at the ibis budget Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto Manager Assistant

J. J. Couples - 29/07/2018 AccorHotels certified review
« Good stay, but once again for an Ibis hotel stay check-in, although friendly, was a farce. »

The hotel was up to the chains standards, with a satisfying breakfast and comfortable room, although the mattress was a little hard. Staff were friendly and for me, with a vehicle, the location was perfect with easy and quick access to beaches, shopping mall with its very good food court eateries, and the city. Unfortunately check-in was not pleasant. This is the second report I have written about substandard check-in for Ibis hotels; the first being Ibis Faro. I was made to pay for the room on arrival even though I had authorised my card to be used on checkout via the on-line registration. This on-line registration process should facilitate a quick checkout when, with normal practices, the key would be dropped off at reception and the CC debited by the staff, or whoever, a little later. Even if the CC had not been authorised by me at the on-line check-in stage for full payment, then I should have been asked to pay my hotel bill on departure as has been the case everywhere else I have stayed, including the Ibis Faro.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir or Madame, We very much appreciate your comments regarding your stay at the ibis budget Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For payment, at Ibis Budget, payment is always made at check-in, regardless of whether the customer makes the reservation with a credit card and their authorization. This is a brand policy for Ibis Budget. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto Manager Assistant

Solo travel - 24/07/2018 TripAdvisor review
« excellent people, good for money »

I would like to thank Neuza to make by stay the best I have ever had in a hotel for years. She is professional, kind, she knows her job, she is a great human being. I would like to say thank you to Anna and Carlos. You make this hotel like a 5 stars' service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monica Thank you for your kind coments regarding to your stay in Hotel Ibis Budget Porto Gaia. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards, Paulo Pinto Manager Assistant

Doris S. Solo - 23/07/2018 AccorHotels certified review
« Hotel Stay »

The hotel was clean and neat. Staff was very personable. The breakfast should have contained at least a few hot items and more variety.

Vicente Business - 07/07/2018 AccorHotels certified review
« Estupenda »

Perfecta

Our hotel has responded to the review
Our hotel has responded to the review

Estimado VICENTE, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis budget Porto Gaia. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Paulo Pinto Ayudante Dirección

Roger L. Couples - 30/06/2018 AccorHotels certified review
« Mr r l. »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr r l., We very much appreciate your comments regarding your stay at the ibis budget Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto Manager Assistant

K P. Couples - 28/06/2018 AccorHotels certified review
« BETTER THAN EXPECTED »

Realizing after I had booked and prepaid for a 5 night stay that this hotel was not where I thought it was as I had got the bridges mixed up – not just across the river and a short walk from the historic city centre, I was anxious about the suitability of the chosen accommodation for visiting Porto for leisure purposes. Although our internet sites gave us slightly erroneous information, necessitating a river crossing by convenient ferry ( in hindsight a great / different way to arrive at a hotel) followed by hauling our bags up a steep hill for 15 minutes, the location of the hotel had its benefits. One could reach the city centre by bus – the bus stop a 10 walk from hotel or a better option was by hotel organized taxi service at a cost of Euro 5 However, our preferred choice was a pleasant 40 min stroll along the river bank walkway where we were stimulated by the never ending changing scenery. In the opposite direction with a 15 min walk we could reach a huge shopping centre open to midnight and with many great choices for eating inexpensively. We discovered a great traditional fishing village with wonderful seafood restaurants serving Portuguese specialties and a small bakery with local Portuguese tartes and pastries and with tasty coffee for 0.80 cents euro down that hill and a 10 min walk from our Ibis Budget hotel that served the most bitter coffee that we ‘enjoyed’ on our travels in our 2 months in Europe. Perhaps the benefit the most was its quiet location – a peaceful sanctuary away from the tourist crowds in central Porto. Breakfast at the hotel other than the coffee was good value. Check-in was prompt and with- out fuss. Our room was clean, comfortable and better than some Ibis branded hotels. Bathroom was generous size for Ibis budget. The bed most comfortable. The reception staff were always helpful, approachable , friendly and informative and deserve special praise. We always felt that we were welcome guests. Overall, the price we paid was excellent value and I will be recommending to some friends to stay there when they too visit Porto later this year. But the coffee…………..perhaps it was’ Portuguese’ coffee??

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEVIN P., We very much appreciate your comments regarding your stay at the ibis budget Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto Manager Assistant

Couples - 27/06/2018 TripAdvisor review
« LOCATION , LOCATION »

Realizing after I had booked and prepaid for a 5 night stay that this hotel was not where I thought it was as I had got the bridges mixed up – not just across the river and a short walk from the historic city centre, I was anxious about the suitability of the chosen accommodation for visiting Porto for leisure purposes. Although our internet sites gave us slightly erroneous information, necessitating a river crossing by convenient ferry ( in hindsight a great / different way to arrive at a hotel) followed by hauling our bags up a steep hill for 15 minutes, the location of the hotel had its benefits. One could reach the city centre by bus – the bus stop a 10 walk from hotel or a better option was by hotel organized taxi service at a cost of Euro 5 However, our preferred choice was a pleasant 40 min stroll along the river bank walkway where we were stimulated by the never ending changing scenery. In the opposite direction with a 15 min walk we could reach a huge shopping centre open to midnight and with many great choices for eating inexpensively. We discovered a great traditional fishing village with wonderful seafood restaurants serving Portuguese specialties and a small bakery with local Portuguese tartes and pastries and with tasty coffee for 0.80 cents euro down that hill and a 10 min walk from our Ibis Budget hotel that served the most bitter coffee that we ‘enjoyed’ on our travels in our 2 months in Europe. Perhaps the benefit the most was its quiet location – a peaceful sanctuary away from the tourist crowds in central Porto. Breakfast at the hotel other than the coffee was good value. Check-in was prompt and with- out fuss. Our room was clean, comfortable and better than some Ibis branded hotels. Bathroom was generous size for Ibis budget. The bed most comfortable. The reception staff were always helpful, approachable , friendly and informative and deserve special praise. We always felt that we were welcome guests. Overall, the price we paid was excellent value and I will be recommending to some friends to stay there when they too visit Porto later this year. But the coffee…………..perhaps it was’ Portuguese’ coffee??

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir or Madame Thank you for your kind coments regarding to your stay in Hotel Ibis Budget Porto Gaia. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards, Paulo Pinto Manager Assistant

Paul Couples - 23/06/2018 AccorHotels certified review
« Top »

Parfait

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur PAUL, Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Porto Gaia. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos meilleurs sentiments. Paulo Pinto Assistant Direction

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