ibis budget Bern Expo 1 star

TripAdvisor rating 3.5/5 726 reviews
ibis budget Bern Expo
See on a map
+ 8 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Bern Expo

Guisanplatz 2 - 4
3014
bern
switzerland

Tel: +41313351212

Fax: (+41)313351213

Contact email

Check-in from 14h00

Check out up to 12h00

  • From Main Train Station :   9 Guisanplatz

  • By plane

    BERN BELP AIRPORT At 10km / 6.21 miles

  • By train

    HAUPTBAHNHOF BERN At 1.5km / 0.93 miles

GPS :46.959284, 7.463704

Our accommodations

Triple Room with double bed (59x75 in. [150x190 cm]) and bunk bed (31x75 in. [80x190 cm])

  • Max. number of persons: ‌3
  • Area: From 13
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Multimedia hub(...)

Twin Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 13
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Multimedia hub(...)

Our guest reviews for
ibis budget Bern Expo

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,652 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

726 reviews

Great and comfortable stay

Customer review rating 4.1/5

Vella M. Families - 12/06/2019 AccorHotels certified review

It was only an overnight stay but the room was well appointed , exceptionally clean . Really you could ask for nothing for more . The price point represented great value . The easy access from the main train station was a absolute positive. A quick tram ride direct to hotel

Dear Ms. M. Thank you very much for your review. We are very happy to hear that positive Feedback form your side. We hope you enjoyed Bern and looking forward to welcoming you soon again. YOUR IBIS BUDGET BERN EXPO - TEAM

Good price/quality ratio

Customer review rating 4.1/5

Vincent Families - 07/06/2019 AccorHotels certified review

Ideally located to attend events at Bern Expo or Stade de Suisse !

Great comfortable stay

TripAdvisor rating 3.5/5

Trip21709629131 Couples - 05/06/2019 TripAdvisor review

Great comfortable and furnished rooms, quick reception and comfortable stay. It was as per standard IBIS budget standard. The location was convenient as it is just in front of bus station. Also nearby food chains are available.

Dear Guest Thank you very much for posting your thoughts on Tripadvisor. We are happy to hear you enjoyed your stay with us at our great location here in Bern. It is our pleasure to receive such a wonderful feedback and we are extremely proud to share your comments with our whole team. Thank you! We hope to welcome you again very soon! Sunny regards from beautiful Bern YOUR Ibis Budget Bern Expo Team

Good enought

TripAdvisor rating 3.5/5

Cruiser58572738917 Family - 03/06/2019 TripAdvisor review

The hotel has a acceptable room. The employees are very kind, they offer you free transport tickets for 24hs. The hotel is at 10 minutes of tranvia of the city center. Was a good experience and good price.

Dear Cruiser58572738917 Thank you very much for posting your thoughts on Tripadvisor. We are happy to hear you enjoyed your stay with us at our great location here in Bern. It is our pleasure to receive such a wonderful feedback and we are extremely proud to share your comments with our whole team. Thank you! We hope to welcome you again very soon! Sunny regards from beautiful Bern YOUR Ibis Budget Bern Expo Team
Customer review rating 4.1/5

Heidi Couples - 23/05/2019 AccorHotels certified review

The room is ok but the hotel is far away from the Bern main train station. The transportation card should be presented to customers by email so that they can get to the hotel by tram.

Dear Heidi, We very much appreciate your comments regarding your stay at the ibis budget Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. The confirmation of your reservation is valid as a one way ticket from the Train Station to the Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, YOUR Ibis Budget Bern Expo Team

Nice and fulfilling

Customer review rating 4.1/5

Ayşegül T. Business - 12/05/2019 AccorHotels certified review

İt was welcoming, satisfying and nicely quiet

nice

Customer review rating 4.1/5

Anonymous Couples - 10/05/2019 AccorHotels certified review

nice room,near the tram,10min far from the center with tram.If I have something to say bad ,is that the room hasn't refrigarator.

The hotel has everything you need and has a great transport link to the city

Customer review rating 4.1/5

Matthew Solo - 10/05/2019 AccorHotels certified review

Everything great with the check in and room. The only problem I had was that my travel power adapter would not fit in the outlet because the outlet was a 3-1 not just a normal power outlet so i couldn't charge anything.

Dear Mr. H. Thank you very much for your nice review. Please be aware that we lend adapter at the front desk to a deposit of CHF 20.00. We wish you a nice weekend. YOUR IBIS BUDGET BERN EXPO - TEAM
Customer review rating 4.1/5

H. Couples - 04/05/2019 AccorHotels certified review

Quick check in Friendly staff Nice bonus- free tickets for public transportation

Uncomfortable stay for high budget.

Customer review rating 4.1/5

Manu Couples - 27/04/2019 AccorHotels certified review

The beds are more than unacceptable (back pain guaranteed) , breakfast was 20mins over before due time, check-in too long and prices too high for this stay.

Budget stay

TripAdvisor rating 3.5/5

GrandTour51330206119 Business - 22/04/2019 TripAdvisor review

Pre-Checkin facility is fine Budget stay opp is fine room with large bed is fine Piloow should also provide alternative than just the thin ones Breakfast buffet could include some real dark bread and healthy food

Dear GrandTour51330206119 Thank you for sharing your Feedback regarding your stay at the Hotel Ibis Budget Bern Expo with us. We are happy to read you enjoyed your stay here in Bern and hope you made some great memories. Our Breakfast Buffet offers one darker Bread, Cereals, Yogurth, Fruits, Cheese and so on. We are looking forward to welcome you soon again. Best regards YOUR Ibis Budget Bern Expo Team

Too tiny and atrocious customer service

TripAdvisor rating 3.5/5

Ash D Family - 20/04/2019 TripAdvisor review

When we checked in the front desk person mentioned we had to pay for breakfast. We had already paid for it online. And she was rude when we said that. She also asked us to show email proof of the same. Next, the power outlets in the room did not work. So we couldn’t charge our phones. When asked for another room, the response was really bad again. So there are 2 different types of ibis in the same building. Budget and regular. The breakfast for each is served on different floors. No information was provided during check in or at a later point. When we arrived for breakfast on the ground floor near the reception, we took our plates and were in line for the buffet. The lady there insulted us by saying we had to go to the first floor for breakfast. We put our plates down and quietely left. One of our worst experiences ever in Ibis.

Dear Ash D Thank you for taking the time to tell us about your experience at the Hotel Ibis Budget Bern Expo. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. At Ibis Budget Bern Expo we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Anyway we are sorry, that you did not get the warm and friendly treatment every guest deserve whilst staying with us. We very much hope that you enjoyed the rest of your stay with us and we would be happy to welcome you again. Kind regards and all the best to you. YOUR Ibis Budget Bern Expo Team

No Air-conditioning, Poor Breakfast

Customer review rating 4.1/5

Ash Families - 18/04/2019 AccorHotels certified review

Our stay with Ibis was very unimpressive. There was no air conditioning in the room. There was only one plug point in the room. Sadly that one also did not work. So we couldn’t charge our phones. No instructions were given about breakfast. And after we took our plates and stood in line for breakfast, we were asked to go to 1st floor for breakfast. Because the ground floor breakfast was only for regular ibis guests. Not impressed at all with the customer service received.

Good day, Thank you very much for your message. We thank you for your honest feedback regarding your stay at the Ibis Budget Bern Expo. As we do accomodate the 2 Hotel brands, Ibis and Ibis Budget, in one building, there are 2 different breakfast buffets. The one, on the ground floor, is for Ibis guests and they pay CHF 16.00 for the breakfast. The other option is the breakfast at the Ibis Budget to CHF 12.00. Of course, you could stay at the Hotel Ibis Budget but book and pay the Ibis breakfast and you have more choices and products there. We hope to welcome you again here in Bern. YOUR IBIS BUDGET BERN EXPO - TEAM

Very good

Customer review rating 4.1/5

Granit Business - 14/04/2019 AccorHotels certified review

Very good

just what we needed

Customer review rating 4.1/5

Christina M. Families - 12/04/2019 AccorHotels certified review

welcoming, clean, quiet, comfortable

Good tram connectivity!

Customer review rating 4.1/5

F. Families - 02/04/2019 AccorHotels certified review

Enjoyed the stay. Should mention the warm reception and advice regarding Bern from Mr Jamil. He gave me exact locations and the best things to do in a small time frame. Besides the room was cozy. Free tram pass was attractive.

Dear Mr. F., Thank you very much for your message. We are very glad for your positive Feedback, especially that you were pleased with the service of Jamil. We will let him know about your comment. We wish you a nice weekend. YOUR IBIS BUDGET BERN EXPO - TEAM

Value for Money not satisfying

Customer review rating 4.1/5

Anonymous Business - 18/03/2019 AccorHotels certified review

Window was damaged and cannot be closed completely, quite noisy during night. No possibility to switch off air conditioning, quite noisy during night

Dear Mr. K. Thank you very much for your message. We are very sorry that our product and Service did not meet your expectations. Please be sure that we are taking care of the damaged window. However, the air conditioning is centrally regulated and we can only reduce or speed up the service. We thank you for the honest feedback. YOUR IBIS BUDGET BERN EXPO - TEAM

The hotel offers the anticipated level of value for money

Customer review rating 4.1/5

Stefan H. Business - 06/03/2019 AccorHotels certified review

The staff at the hotel was very friendly, the room tiny and nice. Everything was clean and I felt o.k.! The hotel is located at a central point of town with good public transportation opportunities. The bar at night was open long enough to drink the last beer with some colleagues. Breakfast in the morning was quite o.k.!

Dear Mr. H. Thank you very much for your review. We appreciate your positive feedback regarding your stay at the Hotel Ibis Budget Bern Expo. We would be very glad to welcome you soon again. YOUR IBIS BUDGET BERN EXPO TEAM
Customer review rating 4.1/5

Anonymous Business - 26/02/2019 AccorHotels certified review

War ok

Ibis budget helped make our first visit to Bern a great moment

Customer review rating 4.1/5

Greg Couples - 16/02/2019 AccorHotels certified review

All around perfect. Especially liked the check in experience and the breakfast.

Dear Mr. C., Thank you very much for your kind message. We are very pleased that we could help to make your first visit to Bern unforgettable. We hope to see you soon again. Greetings from sunny Bern. YOUR IBIS BUDGET BERN EXPO - TEAM
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in bern