Hotel - ibis budget Marne la Vallée Pontault Combault
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Marne la Vallée Pontault Combault

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4.0/5 703 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 126 rooms
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Toilets
    • Emergency info in rooms
Our rooms fittings
4.2/5 AccorHotels Rating Based on 1,438 reviews

Our guest reviews for ibis budget Marne la Vallée Pontault Combault

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 703 reviews
AccorHotels certified review
Belinda Couples - 08/01/2018
« Awesome hotel »

Very happy with this hotel. The location is perfect. Service was good and also security at the parking was rally good. For sure would stay there again.

AccorHotels certified review
V. Families - 08/01/2018

personnel super sympa

AccorHotels certified review
A W. Families - 01/01/2018
« good value and easy to find »

We booked 2 rooms for our family of 5. Checking in was quick and easy, staff helpful and welcoming. Beds were comfortable, but one of the shower cubicles had remnant hair in. Secure hotel carpark was full but nextdoor restaurant carpark had spaces. Hotel corridor fairly noisy from 6am onwards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AUDE W., Thank you for taking the time to tell us about your experience at the ibis budget Marne-la-Vallée Pontault-Combault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anna Families - 10/12/2017
« Super hotel, not just 2 stars »

Super breakfast, clean and modern

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNA GADZHEVA-TONCHEVA, We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Coucoubilou Business - 22/11/2017
« formidable »

reluisante

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} F., We very much appreciate your comments regarding your stay at the ibis budget Marne la Vallée Pontault Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mark Families - 24/10/2017
« Very hot, no airconditioning »

We arrived in a very hot room. Outside temp. was 22 degrees Celsius. Inside it was 25 deg.C. We found the control panel for (we assumed) the airconditioning and switched it on (just before dinner). When we got back the room was still very hot. We hoped that it would get better during the night, but it got only hotter. Therefore we and our two young children hardly slept. Next time we will check beforehand if there is airconditioning in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK M., Thank you for taking the time to tell us about your experience at the ibis budget Marne la Vallée Pontault Combault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We switch our aircoditioning to a heating mode after the 15th of October. The températures are rather low in this period of time so we no longer need the aironditioning. However, if you would come to our reception desk we would be able to help you to fix your problem with the hot air. Next time do not hesitate do ask us for help. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeff LESTRAT Manager

AccorHotels certified review
Rudeline Families - 14/10/2017

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUDELINE S., We very much appreciate your comments regarding your stay at the ibis budget Marne la Vallée Pontault Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mur Families - 09/10/2017
« Good »

Early check in with payment option was not shared with us upon early arrival by Reception. If known, we could have paid money & checked in early rather then sitting for more then hour with kids in lounge

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALI MURTUZA H., Thank you for taking the time to tell us about your experience at the ibis budget Marne la Vallée Pontault Combault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Russ Families - 29/09/2017
« Uncomfortable beds and very basic feel »

The room furniture and feel was very basic, but it is a budget hotel so I expected this. I did like the fun modern decor. The main bed was too hard and very uncomfortable and none of us slept very well (2 rooms). I would expect a comfortable bed as a standard in any hotel room. We had to put all the covers on the bunk bed ourselves. The shower was ok, but we found it impossible not to spray water all over the floor. There were three of us in the room but only two small bath towels were provided. The room was clean though and the breakfast satisfactory, though not worth the extra charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUSSELL D., Thank you for taking the time to tell us about your experience at the ibis budget Marne la Vallée Pontault Combault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Gareth D. Families - 03/09/2017
« Much better than expected »

Efficient checkin. Clean room. Modern facilities. Good breakfast. Well worth the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARETH D., We very much appreciate your comments regarding your stay at the ibis budget Marne la Vallée Pontault Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
R. F. Families - 31/08/2017
« Uncomfortable scruffy disappointment »

Uncomfortable and scruffy wouldn't use a ibis again

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur R., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Marne la Vallée Pontault Combault. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Néanmoins, vous avez eu une chambre famille en parfait état au tarif promotionnel de 61,75€; dire que notre hôtel est inconfortable et délabré est très exagéré! De plus vous y avez été bien reçu. Recevez, Madame/Monsieur, mes sincères salutations. Jeff LESTRAT Directeur

AccorHotels certified review
Anonymous Families - 21/08/2017
« Suitable for our needs »

Our short stay was Suitable for our needs, but fire alarm was temperamental and ruined two nights sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA S., We very much appreciate your comments regarding your stay at the ibis budget Marne la Vallée Pontault Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The alarm was triggered by children, parents did not excuse them; I apologize again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jeff LESTRAT

AccorHotels certified review
Matt B. Families - 16/08/2017
« V.good for the price »

Room was nice and clean but the paintwork could do with a touch up. Even though ac was set to 17 degrees room was warm. Good value though including the take away breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATTHEW B., We very much appreciate your comments regarding your stay at the ibis budget Marne la Vallée Pontault Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Patrick M. Friends - 15/08/2017
« Extremely poor quality. »

The overall experience was extremely poor. The staff were discourteous, the rooms were without a bin or other basic amenities, there was an emergency involving another guest on Thursday evening, a number of unsavoury characters in the car park on Friday evening and on Sunday morning, the fire alarm was set off at 7:40, and the fire protocol was not followed by any of the staff, who looked like they didn't care. We left a day early because we could not wait to get out of the hotel. How it managed a 2 star rating is baffling. It was, without a doubt, the worst hotel we have ever stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur M., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Marne la Vallée Pontault Combault. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. En effet l'alarme a été déclenchée par des enfants dont les parents ne s'en sont pas excusés, mais je m'en excuse pour eux. Heureusement une fausse alerte, mais qui prouve que notre système est performant et notre personnel est formé; dans le cas d'un incendie, la totalité de l'hôtel aurait été évacué selon protocole. Notre personnel répond au critère demandé, a savoir décontracté et accueillant; ibis budget reste de l'hôtellerie Low-cost mais répond aux besoins de nos clients. Quant au parking, qu'entendez-vous par "personnes désagréables"? nous n'avons pas de clients douteux, le parking reste sécurisé, tout comme l'hôtel. Réceptionniste et vigile y veille. Nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Jeff LESTRAT Directeur

AccorHotels certified review
Ojk Couples - 13/08/2017
« Ojk »

More of a hostel than a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLIVER K., Thank you for taking the time to tell us about your experience at the ibis budget Marne la Vallée Pontault Combault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Rachel Couples - 13/08/2017
« Fire alarm »

7.30am fire alarm woke us and no one explained why or what was happening. Quite loud in the rooms. Slow check in

Our hotel has responded to the review
Our hotel has responded to the review

Madame/Monsieur C., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Marne la Vallée Pontault Combault. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. L'alarme a été déclenchée par des enfants, dont les parents sont resté indifférent sur la situation; veuillez accepter toutes nos excuses. Heureusement pas d'incendie. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Jeff LESTRAT Directeur

TripAdvisor review
Family - 12/08/2017
« Won't return »

Poor. Not happy stay and won't stay again. Arrived and room not cleaned. Moved but with no apology. Left one night early and understand we can't have the room fee back but would have been a nice gesture to refund the breakfast for the morning we weren't there which we only paid for on arrival.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour tomjcbeattie, I have answered you personally on this subject. I would not go back on your review. Best regards, Jeff LESTRAT

AccorHotels certified review
Tom B. Families - 09/08/2017
« Poor »

Room not cleaned. Received another room with no apology especially as I had two tired kids with me. Asked for extra pillows. Told not possible & given extra towels instead. AC not working so very hot nights. Checked out a day early & know can't have refund on the pre-reserved (not pre-paid) room but should have had breakfast refund for morning we were there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS J C B., Thank you for taking the time to tell us about your experience at the ibis budget Marne la Vallée Pontault Combault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jeff LESTRAT Manager

AccorHotels certified review
Anonymous Families - 01/08/2017
« Extremely Confortable..! »

Perfect price. Good accommodation near Disneyland. Just perfect for a quick stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPH K., We very much appreciate your comments regarding your stay at the ibis budget Marne la Vallée Pontault Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
K. Business - 25/06/2017
« Impeccable »

Impeccable

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