Hotel - ibis Guarulhos
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Ibis Hotel Hotel

ibis Guarulhos Hotel

R. General Osorio 19  Centro  Guarulhos - SP 
07024000  GUARULHOS
BRAZIL

2,589 reviews
TripAdvisor Rating Based on 2,589 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • GUARULHOS INTL APT
  • Languages spoken at the hotel
    • Spanish
  • Reception open 24 hours a day
  • Early check-in from 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 288 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Minibar
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 8,087 reviews

Our guest reviews for ibis Guarulhos

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,589 reviews
TripAdvisor review
Business - 19/09/2017
« The sevice »

The service was excelent..... Good rooms and very clean... Very good location, near of Guarulhos International Airport.... The service on the bar was very goog.... The only things I did not like was the lighting in the bathroom and the tuning of the TV as the channels were very badly tuned and with low volume .... however I would recommend this hotel, for sure .....

AccorHotels certified review
Anonymous Couples - 15/09/2017

Excellent staff.

AccorHotels certified review
Edgard Business - 14/09/2017
« Practical and adapted for international airport »

Traditional rooms, traditional beds, traditional comfort , I would like to have the option "windows can be opened"...

AccorHotels certified review
Jorge R. Solo - 07/09/2017
« Good experience overall »

The only problem that I experienced was during my checkout. I prepaid my 3-day stay which included free breakfasts. The clerk that managed my checkout said that I had to pay my stay in full, including breakfast. I told him that it was prepaid but he seemed not to believe me and he called the manager. Finally, after a while they told me that everything was alright and I was able to leave. Another problem is that the hotel administration does not let the airport shuttle to take passengers to Terminal 3, which most shuttles from other hotels are served. Save these two problems, the overall hotel service was alright.

AccorHotels certified review
Anonymous Business - 28/08/2017
« Great »

As usual excellent service.

AccorHotels certified review
Mario R. P. F. Families - 26/08/2017
« Good for the purpose »

The overall experience was good. We had a nice reception and we were accommodated in the rooms and they also arranged a room for disabled. Although the room had a bathroom faucet broken, they arranged other room and this was ok. The breakfast was nice and we stayed one night only. The hotel is close to the Sao Paulo International airport and this was the main reason that we stayed there.

AccorHotels certified review
Jordana Solo - 23/08/2017
« Wouldn't stay again »

Check in was fast and the attendant was nice and helpful. I booked the transfer back to the airport upon arrival, which is a great service the hotel provides and set a wake up call for 5 am to catch it in time for my flight. Went up to the room, got settled and went for a shower before bed to find there was no hot water. There was no information in the room, door or key as to how contact reception so I had to go to reception. They sent someone right away to fix it but after some trying they decided to change my room. At the new room there was a red paper that I didnt have in room 1 with the number to contact reception and the shower worked perfectly. Both rooms were clean and tidy. At 5 am I lucky didn't sleep trough my alarm, as I didn't get the wake up call. Transfer to airport arrived and left in time.

AccorHotels certified review
Worldtraveler Solo - 22/08/2017
« IBIS GRU Review »

The hotel is OK for a quick stay. Rooms are old and musty; no heating and beds are soft.

AccorHotels certified review
Lrb Couples - 21/08/2017
« Ok »

The bedroom is not a big deal!! I was in a non smoking room, but people smoked in that area and even though I complained to the staff, it didn't worked out!! People from the staff talked with each other in a hall by screaming and woke me up!!

AccorHotels certified review
David Business - 18/08/2017
« Convenient & Efficient stay »

As I arrived in São Paulo coming from Australia, I needed a good, convenient and comfortable place to stay overnight in order to rest and continue on my journey to other parts of this great country of Brazil. Ibis Guarulhos offered all of that satisfactorily.

AccorHotels certified review
Juliana Business - 14/08/2017
« Not very good »

I tried to call ibis hotel several times at 00:15 am when nobody answered. I need to know about the transfer. As nobody ansered I caught a taxi ( not happy) then when I got there at 00:45 am they couldn't get me a room becouse the system/internet was down. Room flooded too

AccorHotels certified review
Rosario Business - 12/08/2017
« Stay at mess »

It was horrible stay as the shower and the room were disgustingly dirty!

AccorHotels certified review
Cristian Business - 11/08/2017
« Very good »

THe room is very good

AccorHotels certified review
Danny B. Couples - 11/08/2017
« Day use is a great idea, but we had a bad experience »

Room had a really foul odor of smoke and bathroom Workers were using a hammer drill in our Hall for about five hours, hard to sleep

AccorHotels certified review
Lil Friends - 08/08/2017
« Good hotel, good price »

Breakfast really great.Employees are very nice.The room wasn't that great, had som issues, but nothing that bothers too much, the overall was good.

AccorHotels certified review
Shannon Friends - 03/08/2017
« Good and friendly staff »

Staff were friendly, could speak very good English. They were very helpful with the bus service, which is 7 Real and runs every hour!

AccorHotels certified review
Antonio Couples - 31/07/2017
« Normal »

My experience was a very normal. There is nothing to complain about.

AccorHotels certified review
Anonymous Couples - 29/07/2017
« Nice! »

It was a nice stay.

TripAdvisor review
maurosergiom2017 Business - 25/07/2017
« AAFB-LA »

As a usual costumer of Accor, in several categories, unhappyly my expierence was affected by the worst internet services, at first in Piracicaba and now in Guarulhos, both in São Paulo. It is amazing that there is nobady to solve this problem. In Piracicaba I moved to a local hotel in order to work normally.

AccorHotels certified review
Michael F. Couples - 22/07/2017
« Convenient hotel close to airport »

Room nice and clean. Restaurant was less a winning factor.

Our most recent 20 reviews
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