Hotel - ibis Guarulhos
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Guarulhos Hotel

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3.5/5 2,667 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioning
  • GUARULHOS INTL APT
  • Languages spoken at the hotel
    • Spanish
  • Reception open 24 hours a day
  • Early check-in from 9AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 288 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Minibar
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating Based on 9,289 reviews

Our guest reviews for ibis Guarulhos

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 2,667 reviews
AccorHotels certified review
Anonymous Families - 15/02/2018
« Pior do que o esperado »

I know it’s ibis so it’s supposed to be simple, but the room didn’t need to bem dirty and I believe that tiny details like providing face towels in the bathroom wouldn’t increase the cost of a guest, for instance

AccorHotels certified review
Rrbf Couples - 14/02/2018

Great

AccorHotels certified review
Walter Couples - 10/02/2018
« calido. »

supero mis expectativas largamente.

AccorHotels certified review
Douglas Families - 05/02/2018
« Recepcionist EVERTON make my stay TERRIBLE »

I arrived from Guarulhos Airport, and wanted to stay in a known Hotel. It was 00:00 As I'm a frequent customer from Accor, I chose Ibis. When I arrived, the first impression I got from EVERTON was his extreme bad mood and grudge. He offered me a room in the 15th floor, but I asked for a lower floor. It was OK. I asked him for a cradle to my baby. When the cradle arrived, I asked for the linen to my baby. He answered me, very aggressive, that my room was complete and he had no additional linen to give me. I told him that I needed the linen so my baby could sleep, and asked him to get from the room from the 15th floor, that probably was vacant (the first he offered me, it was very late, and the room was empty). He answered me that, "for my fault" he would have to make this room unavailable. In the end, he knocked on my door, with a worst mood than in the reception, and gave me the linen. I was supposed to rest, but instead I was very upset and angry.

TripAdvisor review
Family - 02/02/2018
« Value for money »

All one can expect from Ibis. Nice room, clean, good bath, no luxury, but very comfortable. The restaurant could be better at dinner time. Overall experience was as OK! There is always room for improvement.

AccorHotels certified review
Valter M. Friends - 30/01/2018

Cumpre as expectativas!

AccorHotels certified review
Angela Solo - 26/01/2018

Good

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Angela Cristina De R., Agradecemos os seus comentários referente a sua estada no ibis Guarulhos. Não deixaremos de compartilhar os pontos expostos com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço excepcional. Sinceramente, Helena Alcover Subgerente Hotel Ibis Guarulhos

AccorHotels certified review
Gustavo Couples - 14/01/2018
« Good enough »

Pris: Comfortable, convenient Cons: Unappealing food. Cleanliness could be improved.

AccorHotels certified review
Claudio Business - 12/01/2018
« Satisfactorio »

Agradable

AccorHotels certified review
Peter Families - 10/01/2018
« Awful »

Ugly rooms, no room-service, empty minibar, the worst microwave-burgers ever at the so-called bar. Never again.

TripAdvisor review
marozal Solo travel - 01/01/2018
« Convenient Place to Rest »

Ibis Guarulhos is a convenient and affordable hotel to stay if you have stay overnight when connecting between international and/or national flights at Guarulhos International Airport in São Paulo. The hotel offers a hourly bus transfer at a very competitive price. The Hotel has all the amenities of the brand and the staff is very friendly, helpful and receptive.

AccorHotels certified review
Amanda Couples - 28/12/2017
« Good price but old hotel »

The service was great but the room was really old and had a bad smell.

AccorHotels certified review
Julio L. Families - 23/12/2017
« SHOW DE BOLA »

EXCELENTE

AccorHotels certified review
Anonymous Business - 05/12/2017
« tired infrastructure but good service »

Room was old and worn but staff were good, efficient and friendly

AccorHotels certified review
Julia Solo - 05/12/2017
« Resting night »

Helpful staff. Comfortable room 15 minutes from the international airport

AccorHotels certified review
R. K. Business - 02/12/2017
« Not 100% satisfied. »

As the hot water was not coming in the bathroom of my room, I was asked to go to another room on a different floor to take my bath.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K. R., Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Larissa Bertolini Gerente Geral Hotel Ibis Guarulhos

AccorHotels certified review
Anonymous Couples - 30/11/2017
« need more improvements »

Face lift is welcome, but room need the same treatment, it shows it age..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haruki I., Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tiago Okada - Deputy Manager

AccorHotels certified review
Tubito Couples - 23/11/2017

As usual

TripAdvisor review
Couples - 05/11/2017
« Could be better »

The hotel needs a little of modernization in the rooms. The breakfast is poor day by day. For the same price, it is possible to stay in a better hotel that includes the breakfast. The staff if friendly.

TripAdvisor review
maxmelo2017 Couples - 12/10/2017
« Very good »

Very nice. Near the airport international of Sao Paulo. There re too many rooms. Good service and good price. The transport between airport and hotel is gratis and simplify the life of the peoplewho use the hotel.

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