Hotel - ibis Guarulhos
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Guarulhos Hotel

3.5/5 2,776 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 179.00 BRL Non member rate
From 170.05 BRL Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioning
  • GUARULHOS INTL APT
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Ironing room

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 288 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 11,532 reviews

Our guest reviews for ibis Guarulhos

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,776 reviews
Carolyn Couples - 10/12/2018 AccorHotels certified review
« Basic accommodation with room for improvement »

While the standard of the room was basic and sufficient, the bathroom had been flooded at some time and the door frame had swollen. As a result the bathroom door could not be closed. This was not a recent event because some shaving of the frame had taken place. The buffet dinner offered at extra cost and the included breakfast were adequate but not inspiring. The hotel offers an hourly shuttle service to the airport, which was handy.

Nancy Families - 09/12/2018 AccorHotels certified review
« Very clean and comfortable »

We enjoyed a nice comfortable room.

Br… Business - 04/12/2018 AccorHotels certified review

Atendeu as expectativas.

Anonymous Solo - 26/11/2018 AccorHotels certified review
« Very well looked after! »

The duty manager(?) sorted out a billing issue very well indeed...…..happy with service!

Rafael A. Solo - 25/11/2018 AccorHotels certified review
« Simple! »

The hotel is basic but complied with my needs. Quick check-in/check-out. Friendly staffs. We can't open the window, which made me a lit bit uncomfortable.

Robert Solo - 22/11/2018 AccorHotels certified review
« Nice rest »

Nice staff

Doug Friends - 20/11/2018 AccorHotels certified review
« Comfortable and convenient »

Aside from having a little difficulty finding the shuttle ar the airport the stay wa good. Clean, comfortable and great service.

Antonio Families - 19/11/2018 AccorHotels certified review

Péssimo Staff

Anonymous Business - 17/11/2018 AccorHotels certified review
« good, but not excellent »

breakfast fruit was not fresh, few choices in terms of the warm items to eat. I was expecting much more for 24 Reais

Esteban Solo - 16/11/2018 AccorHotels certified review
« Excel·lent value for money hotel »

5 days. Full service, breakfast dinner and sleep. Confortable..with no luxury.. Excellent tema but some rush hours for checkin Laundry arrives 24h late but Your team managed well

Anonymous Business - 14/11/2018 AccorHotels certified review
« You guys are forcing me to do to a survey!!! »

Overall experience was good but the fact you guys keep sending me reminders about a survey really upset me.

Himal D. Business - 12/11/2018 AccorHotels certified review
« Great service friendly and helpful staff »

Clean Rooms Organised and Great people work there

Erich G. Business - 12/11/2018 AccorHotels certified review
« met min requirement »

terrible internet / no internet in the room check out - no reciept received

Jorge R. Solo - 07/11/2018 AccorHotels certified review
« It was nice but contact phone needs to improve »

fast check-in. Main setback was to contact by phone to Ibis guarulhos, I awaited for 20 minutes in order to make a reservation for 9 hours, which I think is too much for a simple book. At the IBIS hotel, all went well. Glad all my efforts were paid off.

Norberto Business - 08/10/2018 AccorHotels certified review
« very good »

very good

Joao O. Business - 08/10/2018 AccorHotels certified review

The Internet signal is terrible.

Anonymous Business - 28/09/2018 AccorHotels certified review

satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana Maria Z., We appreciate very much your comments regarding your stay at the ibis Guarulhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tiago Okada Sub Manager

Eugenia Solo - 28/09/2018 AccorHotels certified review
« Check-in was very easy. They did their very best to address my needs and my dog needs. »

Incredible staff. I think that the room and bathroom need some remodeling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eugenia T., We appreciate very much your comments regarding your stay at the ibis Guarulhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tiago Okada Sub Manager

Fernando S. Business - 24/09/2018 AccorHotels certified review
« Regular »

I requested a room with a Queen Size mattress but I got a room with 2 small beds

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. About your reservation, it was requested with 2 single twin beds at booking.com. The front desk only followed the instructions received. By any chance, did you request to change you to a different room with a queen size bed? Anyway, We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tiago Okada Sub Manager

Anonymous Business - 24/09/2018 AccorHotels certified review
« Fast, efficient, and comfortable »

I really enjoyed the shuttle for the airport.

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