Hotel - ibis Guarulhos
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Ibis Hotel Hotel

ibis Guarulhos Hotel

R. General Osorio 19  Centro  Guarulhos - SP 
07024000  GUARULHOS
BRAZIL

2,552 reviews
TripAdvisor Rating Based on 2,552 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • GUARULHOS INTL APT
  • Languages spoken at the hotel
    • Spanish
  • Reception open 24 hours a day
  • Early check-in from 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 288 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Minibar
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 7,571 reviews

Our guest reviews for ibis Guarulhos

100% certified reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,552 reviews
Certificate of excellence 2016
AccorHotels certified review
Patricia Couples - 13/07/2017
« Room with mold »

The worst experience I ever had in an Ibis Hotel. The room was full of mold, the windows could not be opened, the bathroom door couldn't be closed (very unpleasant when staying with another person).

AccorHotels certified review
Aparecida Business - 10/07/2017
« Mrs »

No breakfast, room smell of cigarettes, very long waiting queue for check in, registration process very slow from the time I arrive at the hotel till I reach my room was nearly 1 hour... ridiculous

AccorHotels certified review
Anonymous Business - 01/07/2017
« Clean and peaceful. »

Clean room, good breakfast, peaceful stay, affordable rate, helpful staff.

AccorHotels certified review
Kok W. Business - 25/06/2017
« Room is clean and ok but wifi doesn't work »

wifi is totally not working...I had to work and I could not use wifi in my room. It's really frustrating. I had to go down to lobby in order to work.. imagine that. Further more my credit card when I checked was double charged for my stay !

AccorHotels certified review
Alci Couples - 21/06/2017
« Eficiente »

Dentro do esperado

AccorHotels certified review
Felipe Couples - 21/06/2017
« Bad »

Throughout my stay the internet did not work in the room I was staying in. I communicated the recption, which tried to help without success. Then I went back and found another guest in the same situation. In the end I stayed the entire stay without internet. Also the room is very noisy. The bed goes on and on, if you listen to everything in the hallway. Definitely will not return to this hotel.

AccorHotels certified review
Sam Solo - 21/06/2017
« Very satisfied »

Everything was good except that you have no provision for people who stay there and are coming from a region with equipment which works at 110V. Upon complaining I got a transformer which had such a bad and loose connection that it did not work.

AccorHotels certified review
Carlos G. Business - 19/06/2017
« Tranquila »

Uma estadia tranquila, e dentro do esperado

AccorHotels certified review
Júlio S. Business - 14/06/2017
« Boa  »

Dentro do esperado

AccorHotels certified review
Robinson L. Solo - 12/06/2017
« Nice choice »

Hotel well located for those who have to catch the airport. Friendly staff, clean rooms but few old ones and the bed should be softer ...

AccorHotels certified review
Robert P. Solo - 11/06/2017
« Straightforward, efficient , clean and comfortable. »

On Line booking and confirmation; Pleasant acknowledgement on arrival and fast check in. I have no Brazilian language skills. Reception valiantly and patiently communicated unambiguously about restaurant program, check out, amenities and shuttle shuttle bus, and following day provided secure tagged luggage store until time of departure many hours post check out.. Room was functional, comfortable and clean. Morning buffet breakfast offered a range of foods and adequate quantity to satisfy most expectations. Good and un-rushed. Hotel does not offer cambio facility and none was discovered in the vicinity. Recommend travelers passing through have sufficient BRls for out of pocket expenses at this locality. Casual exchange of US $'s is not recognised.. Signage at GRU for hotel shuttle bus pick up point needs to be improved. Ibis could better reinforce this information electronically on their web site.

AccorHotels certified review
Helen B. Solo - 05/06/2017
« It was great »

I had a relaxing stay

TripAdvisor certified review
Business - 05/06/2017
« Check in »

Only thing to mention is check in that could be made easier as I've been to the same hotel a week ago and had to waist time on it. Everything else was good as every other Ibis I've been... other hotels don't charge anything for transport to airport, Ibis guarulhos is charging 7 reals!

AccorHotels certified review
Gui Business - 31/05/2017
« Handy but with inconveniences »

Overall experience is regular for a short term stay to link flights in the following day, but i would not recommend to business contacts because of some important aspects that compromise quality, like: - Hygiene: one of the rooms in my last stay had a double bed with mold in the left side of the mattress; cutlery in the breakfast, lunch and dinner was not properly clean; some stains were noticed in the bathroom walls; exhaustion fan was not working in the bathroom; the room has no openable windows so there is no air flow apart from the AC unit. - Noise: after arriving late night in the hotel, the maid woke me up in the following day cleaning the room next-door with loud blows in the walls and furniture; you can hear the TV from next-door room; walls seems very thin and made of wood or something similar. - Do it yourself: lack of room service; no water bottles in the room; if you call reception asking someone to bring you water or clean towels they ask you to go get them yourself at the reception. In my opinion, it should be much better by the price paid. Will think twice next time.

AccorHotels certified review
Stefano N. Solo - 31/05/2017
« Very good hotel for an overnight layover »

I was very happy with the range of service​s offered and their operating times, it made my stay very pleasant and I caught my flight very easily.

AccorHotels certified review
Bella S. Couples - 25/05/2017
« There were no sheets on the bed.  »

The check in process was lengthy at 2 o'clock in the morning when all I wanted to do was take a shower and sleep. When we got to our room, there were no sheets on the bed. Breakfast in the morning was also very disappointing. Very limited selection for the price.

AccorHotels certified review
Marta I. Solo - 21/05/2017
« Mrs.  »

I stayed only one night and I was fully satisfied with everything.

AccorHotels certified review
Shelesh M. Solo - 21/05/2017
« Awesome  »

Shuttle service, hotel staff,and best part is hotel price

AccorHotels certified review
Elaine Solo - 19/05/2017
« Room needs improvement  »

Stayed overnight for a few hours before taking flight home.

AccorHotels certified review
Fer Business - 10/05/2017
« limpeza  »

Box mal limpo .

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