Hotel - ibis Guarulhos
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Guarulhos Hotel

3.5/5 2,802 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • One dog weighing up to 22 lbs (15 kg) is allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Ironing room


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 288 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 11,982 reviews

Our guest reviews for ibis Guarulhos

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,802 reviews
NorthStar67429271231 Business - 13/03/2019 TripAdvisor review
« resting between connecting flights »

Nice clean and peacefull hotel to stay and rest between flights.Very good services for transfers from airport.Good location.Good breakfast.Nice helpful staff.Good quality for good price.easy to make bookings and confirmations

Sarkilahti Business - 11/03/2019 AccorHotels certified review
« Very good location nice hotel helpful and efficient staff »

Nice stay between flights

Fabricio P. Business - 08/03/2019 AccorHotels certified review
« agradavel »


Antonio V. Couples - 06/03/2019 AccorHotels certified review

We lost our flight, my fault, didn't consider the traffic in the early morning. We went back to the hotel to ask a chance to use the room until the check out time and they agree. We really appreciate it.

Thomas R. Business - 25/02/2019 AccorHotels certified review
« Met expectations, but am I now expected to make my own bed? »

I know Ibis is the budget brand, so I set my expectations accordingly, but I was very shocked to find the bed stripped down to just the sheets (no blanket and no bedspread). I actually had to find the blanket and bedspread in the closet, remove them from their plastic bags and make the bed myself before I could go to sleep. Everything else at the hotel was good: the staff was pleasant, the breakfast was nice, the airport shuttle was convenient.

Rubens R. D. B. F. Solo - 19/02/2019 AccorHotels certified review
« Sr »


Ken S. Solo - 18/02/2019 AccorHotels certified review
« Nice short stay »

After a 12 hour flight i had a Long lay over in SP. Decided to get some rest at Ibis. The whole experience was good. I had a few hours of quality sleep and a shower before continuing on. Check in and check out were fast. I only wish I had known more about the bus shuttle from the airport to the hotel, I had to take a taxi. I was able to take the shuttle back to the airport.

Guilherme V. B. Couples - 29/01/2019 AccorHotels certified review
« Not an IBIS regular experience »

Poor TV signal, some dirty in the bedroom, restaurant wasn't like other brazilian's IBIS.

Hugo D. N. Business - 27/01/2019 AccorHotels certified review

The hotel is quiet and the employees are efficient and pleasant

Business - 27/01/2019 TripAdvisor review
« Convenient »

The hotel is clean and there are a good localization to my trip in the another day. All the IBIS hotels have a room clean and efficient and this one have the frigobar, a very good to the hot days. There are a good restaurant in from of the Hotel.

Iara Couples - 15/01/2019 AccorHotels certified review
« short stay »

I went to rest between a flight that arrived at 10 am and another at 6pm, at the same day. I tried very hard to call the hotel to see if there's a special rate for super short stays, but nobody answered the phone for days. I had to book on the website. At the airport, I had to ask and keep looking for the free shuffle cause it isn't written anywhere at guarulho's bus station where which bus will stop. I did the web check in to gain some time, but it ended up saying a price higher then on the website and I had to do all over again at the hotel. When I arrived, I heard I was paying more than I should cause the hotel does had a lower price for those staying for a short period, but it only works when booking by phone. At the end, it took me time to check out, even in this short stay, with no consumption. Less rest time for me. I don't get why the shuffle back from hotel to airport can't be included at the price the same way it is on the first path.

Isuara Solo - 14/01/2019 AccorHotels certified review
« Agar »


S. Solo - 13/01/2019 AccorHotels certified review
« Bom »

Check in was way too long. I don’t get it why it takes so long to just find me a bedroom. The room was fine. The a/c was not very good. It was either cold or hot. Nothing in between. The controller to the a/c was by the door, which is, again, annoying because I would have to go to the door every time I wanted to change temperature. Aside from that, the room was good and apparently clean. The transfer service was great and affordable. Dinner at the hotel was not good. Extremely pricy and very few and mediocre options. I was really disappointed with it. I just ate there because I was too tired to go out. I would not reccomend this hotel.

Amey Business - 13/01/2019 AccorHotels certified review
« Its average stay. »

Room condition and space is good. Cleanliness needs some improvement. Towels were not up to the mark. Looks like towels are old.

Menno Business - 10/01/2019 AccorHotels certified review
« Time for refurbishment »

As always with IBIS you know exactly what you get. The rooms, food and staff helpfulness and friendliness are the same for every IBIS hotel. However, I feel that this IBIS hotel has passed its time already and could do with a refurbishment. It is getting a bit old. I was also missing the soap dispensers and (plastic) cups in the bathroom.

Family - 08/01/2019 TripAdvisor review
« Excellent Service »

We were very well treated, all staff very attentive and polite, the corridors and rooms clean and bright, varied dishes at lunch and dinner, the value is fair and compatible with the service offered. Will certainly stay there again

Nilda Couples - 26/12/2018 AccorHotels certified review
« The coffee during breakfast was simply horrible. It tasted like plastic. »

The coffee during breakfast was simply horrible. It tasted like plastic. Get rid of the coffee machines at your facility. Really bad coffee which tasted like plastic.

Fides O. Solo - 26/12/2018 AccorHotels certified review
« Pleasant »

A very quick stay, but enjoyable

Joao S. C. F. Couples - 24/12/2018 AccorHotels certified review
« Good »

They very friendly

Carolyn Couples - 10/12/2018 AccorHotels certified review
« Basic accommodation with room for improvement »

While the standard of the room was basic and sufficient, the bathroom had been flooded at some time and the door frame had swollen. As a result the bathroom door could not be closed. This was not a recent event because some shaving of the frame had taken place. The buffet dinner offered at extra cost and the included breakfast were adequate but not inspiring. The hotel offers an hourly shuttle service to the airport, which was handy.

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