Hotel - Mercure Recife Metropolis Hotel
Mercure Hotel Mercure Hotel

Mercure Recife Metropolis Hotel

Our hotels AccorHotels
3.5/5 637 reviews
All hotels in Recife
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 180.00 BRL Non member rate
From 180.00 BRL Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
  • Wheelchair access  (Nearby)
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am

Leisure and activities

  • Fitness centre
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06H00-23H00
    • Opening hours : Week-end 06H30-23H00

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Self service business centre
See all services

Hotel location

Our rooms

All our rooms are standard and offer an excellent space.

  • 61 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • Direct dial telephone
    • Crib on request
    • Minibar
    • Full kitchen
    • Microwave in room
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,300 reviews

Our guest reviews for Mercure Recife Metropolis Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 637 reviews
AccorHotels certified review
Ana L. C. Business - 07/12/2017
« Nice stay »

It was a quick stay, only one night, but the room is very confortable and the staff very kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Allan Souza Front Officer Manager Mercure Recife Metropolis Hotel

AccorHotels certified review
Bo Business - 22/11/2017
« Cash stolen »

1500 RS CASH was stolen when I was staying in Mercure Recife Metropolis Hotel

AccorHotels certified review
Rita S. Business - 20/10/2017
« Lack of Maintenance »

The room had good size but old furniture e missing maintenance.... Dirty walls, dirty bethroom.... You should consider to invest in remodeling this hotel. I will not come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear. Mrs. Rita Siloto, Thank you for taking the time to tell us about your experience at the Mercure Recife Metropolis Hotel. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Allan Souza Supervisor de Recepção Mercure Recife Metropolis Hotel

AccorHotels certified review
Antonio F. Business - 13/10/2017
« Recife Ilha do Leite Mercury is not an Accord hotel!!! »

TERRIBLE!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antonio Fontana, Thank you for taking the time to tell us about your experience at the Mercure Recife Metropolis Hotel. I am sorry that your experience did not meet your expectations At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Allan Souza Front Office Manager Mercure Recife Metropolis Hotel

AccorHotels certified review
Anonymous Business - 15/08/2017
« Average »

It's a good hotel, but the Gym it;s too poor, you have some heights but no chair to use it. Half of the gym is broken.

AccorHotels certified review
Taisa B. Business - 15/07/2017
« Very good »

I slept well and the shower was very good. I had a problem with the shower in the first night, but promptly they changed my room and everything was fine. Staff very friendly and prestative.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Allan Souza Fronte Officer Manager Mercure Recife Metropolis

TripAdvisor review
Family - 04/06/2017
« Needs refreshment »

Our room needed some works to be done to make it look nicer, like painting, replacement of furniture and the sofa was used to the cord. The breakfast presented a limited choice and the quality was "industrial".

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fabiano Dornelles Gerente Geral Mercure Recife Metropolis

AccorHotels certified review
Anonymous Business - 20/03/2017

Check in demorado, hotel sujo;

AccorHotels certified review
Anonymous Business - 02/02/2017

It's a good hotel, with nice assistance by staff, good food (breakfast), however the structure is kind of "old". In a short way. The environment doesn't translate the sympathy of team

AccorHotels certified review
Anonymous Couples - 16/01/2017

Some comments - the person that attend us during the check in was professional, but no one single smile. - there a big confusion with the 220V to 110v adaptor. Some front desk told that was in use, next day other person told us that burned out and the third one, told us they don't have it. - the breakfast was little odd. Few clients and the person asked the room number to every single client, which is fine. Twice she asked in loud voice who is missing to inform the room number. Some Portuguese clients where very angry. It was a completely no sense from the employee.

AccorHotels certified review
Anonymous Families - 13/01/2017

superou as expectativas

AccorHotels certified review
Anonymous Business - 12/01/2017

Everything was good!

AccorHotels certified review
Anonymous Families - 30/12/2016

Legal

AccorHotels certified review
Anonymous Families - 05/12/2016

Satisfeita

TripAdvisor review
Couples - 04/12/2016
« Everything was perfect! I' ll come back! »

I loved the location, the accommodation, the staff, everything was perfect! I recommend! I observe that It's not near the beaches but as we rented a car it was easy to get the main avenues and go to the main touristics places!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Fabiano Dornelles Gerente Geral Mercure Recife Metropolis

AccorHotels certified review
Anonymous Business - 21/10/2016

As a Platinum LE Club member, this was my worst experience in an Accor Hotel. First, the hotel clerk would not credit my points since the reservation "was done through a tourist operator not eligible". That operator was the same that did reservation in Ibis Sao Luis and Ibis Imperatriz the following days, both crediting my points. Second, he said that given the fact described above, I would not have my Platinum benefits, that is no welcome drink and no late check out....unacceptable...you should check on that since that hotel is damaging your imag. Gonzalo

AccorHotels certified review
Anonymous Families - 14/10/2016

Equipe do hotel despreparada.

AccorHotels certified review
Anonymous Couples - 27/09/2016

Satisfatoria

AccorHotels certified review
Anonymous Business - 24/09/2016

It was Great. O Just didnt give 10 because the furniture in the room wasnt in its best shape.

AccorHotels certified review
Anonymous Business - 25/08/2016

Good, except that the walls and furniture need restoration, not a commom Mercure standard

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 180.00 BRL Non member rate
From 180.00 BRL Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 3.6 km ibis Recife Boa Viagem
ibis Recife Boa Viagem Hotel
From
From 159.00 BRL Non member rate
From 151.05 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 5.9 km Mercure Recife Navegantes Hotel
Mercure Recife Navegantes Hotel
From
From 205.20 BRL Non member rate
From 184.68 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 6.7 km Grand Mercure Recife Boa Viagem
Grand Mercure Recife Boa Viagem
From
From 254.00 BRL Non member rate
From 228.60 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 7.8 km ibis Recife Aeroporto
ibis Recife Aeroporto Hotel
From
From 159.00 BRL Non member rate
From 151.05 BRL Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in RECIFE
See rates