Hotel - Mercure Recife Metropolis Hotel
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Mercure Hotel

Mercure Recife Metropolis Hotel

Rua Estado de Israel 203  Ilha do Leite 
50070-420  RECIFE
BRAZIL

622 reviews
TripAdvisor Rating Based on 622 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
  • Wheelchair access  (Nearby)
  • Fitness centre
  • Outdoor playground for children

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
  • Wheelchair access  (Nearby)
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am

Leisure and activities

  • Fitness centre
  • Outdoor playground for children

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06H00-23H00
    • Opening hours : Week-end 06H30-23H00

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Self service business centre
See all services

Hotel location

Our rooms

All our rooms are standard and offer an excellent space.

  • 63 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WIFI in your room
    • Direct dial telephone
    • Crib on request
    • Minibar
    • Full kitchen
    • Microwave in room
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,978 reviews

Our guest reviews for Mercure Recife Metropolis Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 622 reviews
AccorHotels certified review
Anonymous Business - 15/08/2017
« Average »

It's a good hotel, but the Gym it;s too poor, you have some heights but no chair to use it. Half of the gym is broken.

AccorHotels certified review
Taisa B. Business - 15/07/2017
« Very good »

I slept well and the shower was very good. I had a problem with the shower in the first night, but promptly they changed my room and everything was fine. Staff very friendly and prestative.

TripAdvisor review
Family - 04/06/2017
« Needs refreshment »

Our room needed some works to be done to make it look nicer, like painting, replacement of furniture and the sofa was used to the cord. The breakfast presented a limited choice and the quality was "industrial".

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fabiano Dornelles Gerente Geral Mercure Recife Metropolis

AccorHotels certified review
Anonymous Business - 20/03/2017

Check in demorado, hotel sujo;

AccorHotels certified review
Anonymous Business - 02/02/2017

It's a good hotel, with nice assistance by staff, good food (breakfast), however the structure is kind of "old". In a short way. The environment doesn't translate the sympathy of team

AccorHotels certified review
Anonymous Couples - 16/01/2017

Some comments - the person that attend us during the check in was professional, but no one single smile. - there a big confusion with the 220V to 110v adaptor. Some front desk told that was in use, next day other person told us that burned out and the third one, told us they don't have it. - the breakfast was little odd. Few clients and the person asked the room number to every single client, which is fine. Twice she asked in loud voice who is missing to inform the room number. Some Portuguese clients where very angry. It was a completely no sense from the employee.

AccorHotels certified review
Anonymous Families - 13/01/2017

superou as expectativas

AccorHotels certified review
Anonymous Business - 12/01/2017

Everything was good!

AccorHotels certified review
Anonymous Families - 30/12/2016

Legal

AccorHotels certified review
Anonymous Families - 05/12/2016

Satisfeita

TripAdvisor review
Couples - 04/12/2016
« Everything was perfect! I' ll come back! »

I loved the location, the accommodation, the staff, everything was perfect! I recommend! I observe that It's not near the beaches but as we rented a car it was easy to get the main avenues and go to the main touristics places!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Fabiano Dornelles Gerente Geral Mercure Recife Metropolis

AccorHotels certified review
Anonymous Business - 21/10/2016

As a Platinum LE Club member, this was my worst experience in an Accor Hotel. First, the hotel clerk would not credit my points since the reservation "was done through a tourist operator not eligible". That operator was the same that did reservation in Ibis Sao Luis and Ibis Imperatriz the following days, both crediting my points. Second, he said that given the fact described above, I would not have my Platinum benefits, that is no welcome drink and no late check out....unacceptable...you should check on that since that hotel is damaging your imag. Gonzalo

AccorHotels certified review
Anonymous Families - 14/10/2016

Equipe do hotel despreparada.

AccorHotels certified review
Anonymous Couples - 27/09/2016

Satisfatoria

AccorHotels certified review
Anonymous Business - 24/09/2016

It was Great. O Just didnt give 10 because the furniture in the room wasnt in its best shape.

AccorHotels certified review
Anonymous Business - 25/08/2016

Good, except that the walls and furniture need restoration, not a commom Mercure standard

AccorHotels certified review
Anonymous Business - 15/08/2016

1. very noisy (your hotel should warn about the ongoing construction), 2. broken window in the shower is a health hazard, 3. restaurant opened only for breakfast 4. I have not received a copy of my bill in email as promised, yet. 5. On the positive note, the staff was friendly.

AccorHotels certified review
Anonymous Business - 02/08/2016

Estadia boa e tranquila.

AccorHotels certified review
Anonymous Business - 20/07/2016

Everything was very good, no complaints. Only I would like to have had the restaurant opened, but I understand it was not possible.

AccorHotels certified review
Anonymous Business - 04/07/2016

No hot water!!

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