Hotel - ibis London City - Shoreditch
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London City - Shoreditch Hotel

4.0/5 4,543 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 348 rooms
  • 100% non-smoking hotel
  • 19 rooms for people with reduced mobility
  • 28 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Web TV
    • Telephone
    • Opening windows
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 9,006 reviews

Our guest reviews for ibis London City - Shoreditch

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,543 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 14/03/2019 AccorHotels certified review

I liked the hotel and the cool check in and rooms The only thing the hotel is lacking is a safe in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive such positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice weekend ahead! Warm regards

Anonymous Families - 14/03/2019 AccorHotels certified review
« Best for city trip »

Helpful staff, good location, the breakfast is excellent, and the bar is cozy with modern furnitures. The Aldgate East station in the next corner. Walking distance to Tower Bridge is easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P., Thank you for your lovely review, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again in the near future! Warm Regards, Valentina Semler Front Office Team Member

Quentin Solo - 14/03/2019 AccorHotels certified review
« I was not well »

I was not well and the staff coped with admirable patience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Quentin, We very much appreciate your comment regarding your stay at the ibis London City. Thank you again for sharing your experience, and we hope your feeling better! Have a nice weekend ahead! Warm regards

Family - 13/03/2019 TripAdvisor review
« Best for city trip »

Helpful staff, good location, the breakfast is excellent, and the bar is cozy with modern furnitures. The Aldgate East station is in the next corner. Walking distance to Tower Bridge and Liverpool Street Station is easy.

Business - 13/03/2019 TripAdvisor review
« Adaptability »

Things don't always go to plan but, as in this case, the team here are flexible. My originally allocated room was next to the lifts, one of which was a bit noisy. Being noise sensitive I asked whether I could be moved and a new room was found without question. Brilliant work from the team who all made me feel welcome in this hotel.

Joan D. Friends - 12/03/2019 AccorHotels certified review
« all good except the pillows! »

Stylish, nice feel, great location for Barbican etc etc..... BUT the pillows are so uncomfortable that I never get a decent night's sleep!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOAN d., Thank you for taking the time to tell us about your experience at the ibis London City - Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely. Jose Angel Front Office Team Member

Sinead W. Friends - 12/03/2019 AccorHotels certified review
« Lovely hotel, great value and awesome staff »

Could not have been happier with the hotel. We got it at a great price for the night and the location was outstanding. The staff were extremely helpful, pleasant and friendly and the hotel bar also passed the test with flying colours. Will certainly be considering here for future trips.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W. Thank you for your lovely review, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again in the near future! Warm Regards

Kav Couples - 11/03/2019 AccorHotels certified review
« convinient and easy »

lovely hotel, great and friendly staff and perfectly walking distance to everywhere we wanted to go in shoreditch.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warm Regards,

Dissatisfied T. N. Business - 11/03/2019 AccorHotels certified review
« Room comfort and breakfast does not work »

Room temperature control does not work- so it remains too hot. Breakfast experience is horrible, no available seats, empty warm meals etc. And if I kindly ask NOT to participate 3rd breakfast - you do not give any discount for that meaning I have to pay for nothing.

John L. Business - 10/03/2019 AccorHotels certified review
« Excellent Value »

Perfect from unusual informal reception, through to room and restaurant. Good staff, good room, good restaurant. Excellent value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch, we thoroughly appreciate your feedback. We were delighted to read that you found our dedicated team of service staff to be friendly and attentive. With regards to your restaurant experience, we will certainly pass on your comments to the team for their immediate attention and hope to have the pleasure of serving you again soon . Warm Regards

Andre Business - 10/03/2019 AccorHotels certified review
« Clean and modern: love it. However, the check-in process takes too long »

Location, cleanliness and breakfast-buffet are all great! I think I like the new reception-desk-area-concept, but checking in does take too long: I had everything filled out beforehand, so only had to pick up my card; still had to wait quite some time before I received my card. Also, the heater always seems to be up too high in that area. The bed was amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive such positive feedback! We're sorry to hear about the long time of the check in and will do our best to improve in that area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice weekend ahead! Warm regards

F D. Friends - 10/03/2019 AccorHotels certified review
« A comfortable and convenient plac to stay with helpful friendly staff »

Comfortable, clean room with all amenities needed. Friendly, efficient and helpful staff. The location was excellent for transport links or walking to many popular sites in the capital.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch. We were particularly delighted to read you found our dedicated team of service staff to be attentive and provided you with a memorable experience. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warm Regards,

Anonymous Solo - 10/03/2019 AccorHotels certified review
« Good location and stay »

Just near by the tube. Kind staffs, large room

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch. We were particularly delighted to read you found our dedicated team of service staff to be attentive and provided you with a memorable experience. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warm Regards,

Business - 10/03/2019 TripAdvisor review
« No seats at breakfast and no temperature control in the room »

It sometimes amazed how poorly organized the breakfast rooms are. First time there not enough seats for everyone. Also the cooks might be sleeping still because there were problems to serve enough scrambled eggs. Secondly technology is the king but if the only way to keep room temperature suitable for sleeping is to open the windows, might be the right time to rethink if your gear is from today ?

Илона Д. Couples - 09/03/2019 AccorHotels certified review
« Very welcoming and customer centric »

Quickq and easy check in and check out, very cozy design and comfortable room, good tasty food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. D., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Warm Regards

Keith M. Couples - 09/03/2019 AccorHotels certified review
« Very Pleasant Stay »

I thought the room was excellent and believe it may be the QUIETEST hotel I have ever stayed in. Especially when I saw the number of people in the breakfast area each morning. At night...the only noise was from the streets and not the rooms. VERY well constructed!! AND it was spotless and very well maintained. Staff was friendly, courteous and professional. Wasn't a fan of the "soap on a hook"....but that was easily solved at the grocer next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Warm Regards

Aidan D. Couples - 08/03/2019 AccorHotels certified review
« Quick, easy, friendly staff, great location »

Very good visit to Ibis Shoreditch, staff were very friendly, rooms spotless and very friendly staff. Wouldn't hesitate in going back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Warm Regards

Anonymous Business - 08/03/2019 AccorHotels certified review
« Quick entry adn a good room with supportive staff, but restaurant service was very poor »

overall ok - very good on the front staff and room was good. Food I had was excellent but the restaurant staff on the evening we arrived were poor and we had to get our own menu's waited over 30 mins to be served.

Mrg Business - 07/03/2019 AccorHotels certified review
« Poor »

Poor all round. Very slow check-in. Room was cold and the bathroom fan was permanently on very noisily. I tried to use the free drink voucher but service was so slow I gave up after 15 mins, and gave up a second time after over 10 mins - no wonder they give the vouchers out for free.

Cp Business - 07/03/2019 AccorHotels certified review
« Great - did everything I needed »

Staff very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Thank you very much for taking the time to complete our questionnaire and for the excellent score! At Ibis we strive to continuously improve the quality of our services and your feedback is extremely important to us. Please write us again if you wish to tell us more about your experience. Have a nice weekend ahead! Warm Regards

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