Hotel - ibis London City - Shoreditch
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London City - Shoreditch Hotel

4.0/5 4,405 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 348 rooms
  • 100% non-smoking hotel
  • 19 rooms for people with reduced mobility
  • 28 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Web TV
    • Telephone
    • Opening windows
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 8,141 reviews

Our guest reviews for ibis London City - Shoreditch

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,405 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Phil Couples - 16/09/2018 AccorHotels certified review
« Great location, pity the tube does not have a lift for bags. »

The place was great and the staff excellent

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch, we thoroughly appreciate your feedback. We were delighted to read that you found our dedicated team of service staff to be friendly and attentive. Warm Regards Raeanne Front Office Team Member

Anonymous Couples - 16/09/2018 AccorHotels certified review
« Clean, comfortable and nice staff. »

I enjoyed my stay due to the location and the hotels cleanliness. Just one observation, the front desk was a bit hit and miss when it came to being seen! But overall, a nice stay.

Anonymous Couples - 14/09/2018 AccorHotels certified review
« usual high quality experience »

The usual familiar quality expected when staying at Accor Ibis.Staff informed , friendly and professional business like.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you very much for taking the time to review your recent stay at ibis London City Shoreditch, we thoroughly appreciate your feedback. We were very delighted to read that you found our dedicated team of service staff to be friendly and professinal. I wish you have an amazing weekend ahead. We hope to see you again in the near future. Warm Regards, Christopher Sta Maria

Sharon G. Couples - 13/09/2018 AccorHotels certified review
« London 4 day vacation »

I thoroughly enjoyed my stay at Ibis and my time in London. The hotel is well decorated, good size rooms and is situated in the historic East End which was very interesting, close to shops and a great location just for a wander!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warm Regards, Raeanne Front Office Team Member

Dr L. Business - 13/09/2018 AccorHotels certified review
« Awful staff and lumpy bed »

The check in was awful and the staff unhelpful. The mattress was lumpy

Alan K. Business - 13/09/2018 AccorHotels certified review
« Dissapointed with dining experience »

Overall to the standard I expect. However dinner wasn't a good experience. Starter was cool, tex burger was crispy and then had to wait 45min + for desert and I asked 3 times for it. I also had a 10% discount voucher however I was told I couldn't use it as I had gone for the 3 course special and it was already discounted.....

Dliaver C. Business - 13/09/2018 AccorHotels certified review
« Mr. Dliaver C. »

clean rooms, various range of breakfast, friendly and polite staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for your lovely review, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again in the near future! Warm Regards, Irene M. Front Office Team Member

Patrina F. Couples - 13/09/2018 AccorHotels certified review
« Good quality, great location »

Love the easy check-in with no queuing at a desk, very easy to get straight into our room. Remarkably quiet room considering central location. Not a huge fan of the bathroom pod but it's perfectly fine for the job and the shower area is surprisingly roomy. Great mattresses so always a great night's sleep and really appreciate having a choice of pillows in the room as I find the 'default' one too hard. Great choice at breakfast and really easy/quick to get a poached egg despite the small number of available staff rushing around busy, busy, busy. They even manage to be approachable:) Would like to single out Girolamo in the bar for his terrific CS: went out of his way to meet our needs but watching him with others, he gave the same level of attention and helpful suggestions which in turn, benefitted bar sales. We don't usually bother with hotel bars at the end of a long day but he really polished off the day nicely with his professionalism and tailored CS. Good standard of housekeeping though as with stays in other IBIS hotels, had to ask a couple of times for room to be serviced as it gets missed. But they always did a great job once asked.

L Couples - 12/09/2018 AccorHotels certified review
« It’s okay »

It was an okay hotel room. The room was an okay size but didn’t include and iron and ironing board. This was a small problem for me. Then the bed was covered in what I gather was the cleaners hairs. Then the shower head wasn’t connected correctly when I went into the room which I fixed. This made the experience a bit more uncomfortable when I went in as I just wanted to sleep and shower as soon as possible!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leon, Thank you for taking the time to review your recent stay at ibis London City Shoreditch! We apologize that on this occasion we failed to meet your expectations regarding the cleanliness of the room, I will certainly share your comments with our housekeeping team. Since this monday, irons and ironing boards are available upon request, the ironing rooms are now permanently closed. I hope you will give us another chance to better serve you in the future, do not hesitate to contact me prior your next reservation, so I'll make sure everything will be great as per our standards. Sincerly Raffaella - Front Office Team Leader

Anonymous Couples - 12/09/2018 AccorHotels certified review
« Well located, comfortable, friendly staff »

Well located, comfortable, friendly staff. ONly issue; toilet chain didn't work. Toilet couldn't be flushed.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch. We were particularly delighted to read you found our dedicated team of service staff to be attentive and provided you with a memorable experience. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warm Regards, Raeanne G Front Office Team Member

J Solo - 11/09/2018 AccorHotels certified review
« Good budget hotel »

Room well equipped, good nights sleep although would have preferred harder pillows. Quite warm, would have liked cooler temp. Be useful to have hotel info in room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Raffaella - Front Office Team Leader

Richard Friends - 11/09/2018 AccorHotels certified review
« Faultless »

Another simple and perfectly accepatable stay with no fuss and all the amenities I needed

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your lovely review, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again in the near future! Warm Regards, Raeanne G Front Office Team Memeber

Seija Friends - 11/09/2018 AccorHotels certified review
« Great location, friendly staff »

Pleasant as a whole. It is a pity that the bathroom is merely a plastic box in one corner of the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seijaliisa, Thank you for taking the time to tell us about your experience at the ibis London City - Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raffaella - Front Office Team Leader

Mari B. Couples - 11/09/2018 AccorHotels certified review
« The room was clean and comfortable. »

It served the purpose as we were going to the theatre which was a 20 minute walk away. We took a train back after the play and it all went very well

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARILYN B., Thank you for taking the time to tell us about your experience at the ibis London City - Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raffaella - Front Office Team Leader

Couples - 11/09/2018 TripAdvisor review
« Wonderful place to stay in London »

I and my wife appreciated spending 8 days at IBIS London City Shoreditch Hotel. The place is amazing and all the staff were great all the time, helping us with everything we needed. I strongly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your lovely review, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again in the near future! Warm Regards, Raeanne Front Office Team Member

Couples - 11/09/2018 TripAdvisor review
« London 4 Day Stay »

Excellent hotel situated in the historic East End of London, close to shops and a good place just for a wander. The hotel was clean and the staff were very friendly. The only fault I had with this hotel and using IBIS frequently was that they don't offer the same as other IBIS hotels' in other parts of the couuntry but did cost more!

Lb Friends - 10/09/2018 AccorHotels certified review
« Great stay »

Very polite, helpful, smiley staff really enjoyed my overnight stay, extremely convenient for Aldgate East Tube station- literally round the corner. The hotel decor has a modern quirky feeling but service was attentive and the very best of old fashioned politeness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., I hope that you arevery well. Thank you for taking the time to review your recent stay at ibis London City Shoreditch. We were particularly delighted to read you found our dedicated team of service staff to be attentive and provided you with a memorable experience. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your excellent compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch in the near future. Warm Regards, Christopher Sta Maria Front Office Team Member

Lina O. Families - 09/09/2018 AccorHotels certified review
« A very pleasant stay »

A very smooth and pleasant stay. Very helpful, effective and congenial receptionists. A down side: I am still waiting for my receipt which was due 3 days ago (expected by e-mail).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lina, We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luca-Frotn Office Team Member

Laura Couples - 07/09/2018 AccorHotels certified review

Lovey hotel, great location, amazing staff and good breakfast, all for an amazing price!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your lovely review, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again in the near future! Warm Regards, Raeanne G Front Office Team Member

Clarence D. Families - 06/09/2018 AccorHotels certified review

Very comfortable room, good location, convient restaurant on site, very helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch. We were particularly delighted to read you found our dedicated team of service staff to be attentive and provided you with a memorable experience. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warmest Regards Raeanne G Front Office Team Membe

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