Hotel - ibis London City - Shoreditch
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London City - Shoreditch Hotel

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4.0/5 4,304 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 89.00 GBP Non member rate
From 84.55 GBP Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 348 rooms
  • 100% non-smoking hotel
  • 19 rooms for people with reduced mobility
  • 28 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WiFi in your room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 7,604 reviews

Our guest reviews for ibis London City - Shoreditch

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,304 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Ian C. Business - 14/06/2018
« Value for money »

Pleased with the standard of the room, food at breakfast was fine but the availability of the items / crockery was a bit manic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive such positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice weekend ahead! Shakirat, Front Office Team Member

AccorHotels certified review
Remi Business - 14/06/2018
« Always an experience which makes the feeling of a personal friendship reunited. »

Always helpful - Attendtion to details, which make the whole stay comfortable, and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Remi, We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive such positive feedback! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice weekend ahead! Luca Colo-Front Office Team Member

TripAdvisor review
Solo travel - 14/06/2018
« lovely hotel »

I always stay here on a trip to London, it's near Liverpool street station so it's handy when you get off the stanstead express. It's also right beside Aldgate East station, which is great for zipping about on the tube. It's a lovely clean hotel, everything seems brand new in it, the rooms are really nicely decorated and have everything you need. I've stayed in various different hotels in London over the years, but since I've started staying here, I wouldn't stay anywhere else.

AccorHotels certified review
Marc S. Couples - 12/06/2018

nice modern hotel, good reception, nice rooms, very good breakfast and always enough of everything. less good: we stayed 3 nights, and the carpet cleaning was not done for 3 days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc, We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive feedback! So sorry to hear about the carpet cleaning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice weekend ahead! Shakirat, Front Office Team Member

AccorHotels certified review
Sergio G. M. Friends - 12/06/2018
« Mr »

Ibis continues to have a good value for money, mainly for the location. But, I did not like the reception: some foreign teenagers with cell phones on hand doing check-in and check-out, some without speaking or understanding English. I missed the counter, more trained and experienced staff, speaking clear English, fundamental thing for me that I am not native speaker.

TripAdvisor review
Friends getaway - 12/06/2018
« Where is the counter? »

Ibis continues to have a good value for money, mainly for the location. But, I did not like the new model of reception: some foreign teenagers with cell phones on hand doing check-in and check-out, some without speaking or understanding English. I missed the counter, more trained and experienced staff, speaking clear English, fundamental thing for me that I am not native speaker.

AccorHotels certified review
Tracy J. Friends - 11/06/2018
« Clean, adequate for what we wanted, friendly helpful staff, great location! »

We had a lovely time - the room was super clean and adequate for what we wanted. The location is excellent for getting around London. The staff were all really friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Tracy, We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive such positive feedback! We are happy to see that your stay was great in out hotel and we hoped all of you enjoyed at maximum. We would like to see you soon and make your next visit to London even better!! Thank you again for sharing your experience. Have a nice weekend ahead! Irene M. Front Office Team Member

AccorHotels certified review
Hamish P. Business - 11/06/2018
« Home away from home! »

as a pleasure felt like was very welcome and hospitable from your team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P. Hamish, We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Geffroy Front Office Team Leader

AccorHotels certified review
L. Couples - 11/06/2018
« A+ for: Price, Service and Location »

The room was on 8th floor, but had a bad smell. I reported this to receptionist and was given a new room on the 4th floor in a swift and polite manner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KNEALE LOUIS, We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shakirat, Front Office Team Member

AccorHotels certified review
Nickb Couples - 09/06/2018

Efficient check in process, great room, clean hotel in excellent location, friendly efficient staff, good restaurant on-site.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nick, Thank you very much for taking the time to complete our questionnaire and for the excellent score! At Ibis we strive to continuously improve the quality of our services and your feedback is extremely important to us. We would like to see you soon and make your next visit fantastic! Have a nice weekend ahead! Sincerely, Irene M. Front Office Team Member

AccorHotels certified review
Andre P. Couples - 09/06/2018
« In the heart of London in a cosy room »

Great installations and staff, very near to the metro and very beautiful rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andre, We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. We are happy of hearing that your stay was great with us. We work hard in order to make you feel like at home. We would like to see you soon! Thank you again for sharing your experience. Sincerely, Irene M. Front Office Team Member

AccorHotels certified review
Arnold S. Friends - 09/06/2018
« Comfortable »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Arnold, We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. We appreciate your comments and it is very encourageful for the team to keep up working hard. We would like to see you soon! Thank you again for sharing your experience. Sincerely, Irene M. Front Office Team Member

TripAdvisor review
Business - 09/06/2018
« New system a disaster »

Checkout appalling promised invoice by email - nothing received have phoned 3 times since to get one still nothing received. New restaurant system meant got wrong food. I was with three other independent business men and we ALL had issues with trying to get food. Absolute meltdown in this place with staff blaming a new it system. Recommend eat elsewhere and indeed stay elsewhere until they sort this shambles.

AccorHotels certified review
Hamish Solo - 08/06/2018
« Comfortable stay and efficient service. »

Comfortable room. Easy check-in. Helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Hamish, Thank you very much for taking the time to complete our questionnaire and for the excellent score! At Ibis we strive to continuously improve the quality of our services and your feedback is extremely important to us. Please write us again if you wish to tell us more about your experience. Have a nice weekend ahead! Sincerely, Shakirat, Front Office Team Member

AccorHotels certified review
Ljbean Couples - 08/06/2018
« Very good hotel »

Very good place to stay. The staff was very helpful when asked for things. The location was ideal for us being close to the tube, also could walk to the Tower bridge within 20-25 mins. The room was spacious enough for us,. I really like the check-in process, very quick and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorne B., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shakirat, Front Office Team Member

AccorHotels certified review
Dan C. Business - 07/06/2018
« Good hotel and close to new office »

Great hotel and very helpful staff. My only feedback is that I never get an upgraded room/or my requests being fulfilled. I ask for a room with a view and/or high floor. I have spent 40 nights this year in your hotels and this is the only hotel that I stay in that actually don’t deliver any of my requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Daniel, We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience and we hope to see you soon! Sincerely, Irene M. Front Office Team Member

AccorHotels certified review
Lynb Couples - 07/06/2018
« Helpful & welcoming »

After a hick up with booking all was corrected & went very smoothly. The breakfast was greatly appreciated. Meet by helpful & welcoming staff. Hotel is clean & tidy throughout. The black out curtains & sound proofing works great, we slept very well. Easy to find, just round the corner from the tube. We took drinks in the bar, which is pleasantly decorated with helpful friendly staff. Breakfast is well presented & has many choices. The guacamole that Ibis now provides is delicious. As a vegan I appreciated the soya milk, which is stored cold behind the bar ready to be asked for. The only criticism is that Ibis only provide vegetarian sausages. A vegan option would cover vegetarians also. I appreciate this is an Accor group discoid not the hotels. Thank you for a lovely stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. Brown. Thank you very much for taking the time to complete our questionnaire and for the excellent score! At Ibis we strive to continuously improve the quality of our services and your feedback is extremely important to us. Please write us again if you wish to tell us more about your experience. Have a nice weekend ahead! Sincerely, Shakirat, Front Office Team Member

AccorHotels certified review
Nigel Business - 07/06/2018
« Good but expensive »

paid over 230GBP per night before breakfast and meals

AccorHotels certified review
A Couples - 05/06/2018
« Dr »

Great location and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B. Ali, Thank you very much for taking the time to complete our questionnaire and for the excellent score! At Ibis we strive to continuously improve the quality of our services and your feedback is extremely important to us. We promise to carry on working to give the best service. Have a nice week ahead! Kind regards, Daniel Martinez Front Office Team Member

AccorHotels certified review
Daryl F. Couples - 05/06/2018
« A mixed experience all round »

This hotel is superbly located very close to a tube station which gives easy access to all of London, the airports and St Pancreas Station. Staff were accommodating and friendly but it is a little off putting to be met by a person in a red shirt with a phone in their hand, then had to go out to a back room to get things. Maybe a service desk would be easier? The towels were a disgrace, thin and non absorbent - all need to be disposed of and much better ones offered - possibably the worst I have ever seen in an Accor hotel in UK, France or Australia. Servicing of our room was very patchy - some days good, others poor with essential items such as toilet paper not left in the room. Breakfast was great most mornings but one morning there was no fresh fruit salad available and only poached eggs available. No effort made to offer other egg types as I am used to in other Accor establishments in Australia. Congratulations to the ladies in the breakfast room as they worked very hard to keep fresh tables available in a very busy place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the ibis London City - Shoreditch. It is always a pleasure to receive feedback from our guests as it serves as a form of encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear one aspect of your did not reach your standards, our greatest apologies to you, these comments will be given to the appropriate departments for investigation. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Raeanne G Front Office Team Member

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