ibis London City - Shoreditch Hotel

Except for the air in the room which clearly made opening the windows necessary as we arrived, our stay was good. We enjoyed the welcome drinks, thank !

As always a friendly staff welcoming.

Hotel decor nice and room was comfortable. But it was very expensive! Also breakfast arrangements are a bit informal with too many large tables for so many singleton visitors.

the only thing that wasn't perfect was the fact, that I had to double check after I paid at check in because the price seemed to high and I had used my loyality points. however with the final bill it would still have been seen. Especially the generous birthday evening was really nice where I got a bottle of prosecco

No comments

A warm welcome @ the front desk, very nice clean room, excellent breakfast, staff really friendly @ the bar/restaurant....nothing To complain about....just carry on!

As usual all was good. Fast and friendly check in and the room was excellent.

Room clean and comfortable. Dinner lovely but breakfast hash browns were burnt long ques eggs were tasteless breakfast could definestly do with improving.

The Ibis Shoreditch is perfectly located for ease of public transport. The coffee bar and cafe are bright and modern- great breakfast with lots of variety. Every member of staff was welcoming and efficient. We asked for a quiet room and it was blissfully peaceful.

I would say the hotel is located at the edge of the inner most part of London. However, the Underground connection to and from the city center (Westminster, Towerhill etc.) is very good. The ride with public transport to the airport takes roughly 1.5 to 2 hours. The staff was very friendly and also helped us with some print outs we needed. Breakfast was included in our room charge and of very good quality. The rooms were quite small compared to other countries. However, I think the size was ok, when comparing to other properties in London. What I didn't like was the fact the there was foreign hair in both the carpet and the shower. Even after daily cleaning of the rooms. Further, only small towels where available which is quit inconvenient for having a shower. The bed was ok. Nevertheless, all in all the stay was quite nice and comparably affordable for London.

The chief of reception was impolite and not friendly at all, after waiting almost half an hour, she asks me to stay calm and come down to earth, I don't accept this, she has not the right to say me. I had a problem with my card, the money was taken two times, once from my credit card, once from my debit card, she couldn't solve the problem and treated me bad. The first time they treat me this way in a Ibis Hotel. The manager came and gave me free breakfast as a compensation, she was very helpfull and kind. She even wrote us a mail that the money will be returned still this week. Breakfast was very good, a lot of choice, rooms were nice and very clean, bar was cute.

Issues experienced were not receiving an email invoice when requested, the evening meal received was not as described on the menu, first choice of drink not available and then the wrong drink received .

Friendly and helpful staff, comfortable room in an ideal location for my visit.

Ideal for our overnight stay