Hotel - ibis London City - Shoreditch
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London City - Shoreditch Hotel

4.0/5 4,433 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 348 rooms
  • 100% non-smoking hotel
  • 19 rooms for people with reduced mobility
  • 28 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Web TV
    • Telephone
    • Opening windows
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 8,238 reviews

Our guest reviews for ibis London City - Shoreditch

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,433 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 14/10/2018 TripAdvisor review
« welcome to iBIS »

The staff is there to "do business" not at all to welcome customers. No warmth or friendliness, you are a number.The hotel has a good location but it is without soul.The breakfast is not terrible, the products are of poor quality. I regret the IBIS ST PANCRAS

Lynn A. Couples - 13/10/2018 AccorHotels certified review

Fantastic, very friendly and helpful staff, very clean hotel, well worth the money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Thank you very much for taking the time to review your recent stay at ibis London City Shoreditch. We were particularly delighted to read you found our dedicated team of service staff to be attentive and provided you with a memorable experience. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you very much again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. I hope you have a lovely day! Warm Regards, Valentina Semler Front Office Team Member

Anonymous Friends - 13/10/2018 AccorHotels certified review
« Clean new room excellent breakfast »

Helpful staff. Clean rooms. Iron/board available. Large relaxing lounge. Excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you for taking the time to review your recent stay at ibis London City Shoreditch, we thoroughly appreciate your feedback. We were delighted to read that you found our dedicated team of service staff to be friendly and attentive. Further more we appreciate the compliments on the breakfast. We are happy to welcome you back any time and wish you a lovely day! Warm Regards Valentina Semler Front Office Team Member

Ian Business - 12/10/2018 AccorHotels certified review
« Short and sweet stay »

Every thing from check in was fine lovely room. The only issue I had I checked out with reception and was not sent a invoice when I called the room was still open why was the account not closed at the time of check out

Solo travel - 12/10/2018 TripAdvisor review
« Mixed emotions »

My preferred London hotel for visits to places between Marylebone and the East End.But the more you stay in a place the more you dislike certain niggles.Mine include:1.No free bottled water in each room.2.The tendency to allocate an older guest (I'm 65) to a room as far away from the lift as possible.3. Annoying glitches in the online reservation system (which don't happen at other Ibis hotels in London, at least in my experience).4. The variable prices. These determine when I can afford to add breakfast or not. On this occasion I felt I was paying a lot for the room (40% higher than on the previous visit) so breakfast was spent elsewhere.

A W. Friends - 10/10/2018 AccorHotels certified review
« satisfactory accommodation for the price. »

satisfactory accommodation for the price.

Paul Solo - 09/10/2018 AccorHotels certified review
« Great place to stay in London »

Room was clean and comfortable, stuff was outstanding. Location to tube is excellent plenty of restaurants in walking distance

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warm Regards Raeanne G Front Office Team Member

Jackie S. Couples - 08/10/2018 AccorHotels certified review
« Repeat customer and as expected »

Only downside was that the aircon in the room was not working and it was a warm weekend.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis London City. It is always a pleasure to receive positive feedback, thank you for your comments, this will encourage us to improve the quality of our services as your loyalty is the best reward for our efforts. Thank you again for sharing your experience, and we hope your next visits will be as pleasant as the previous one. Warmest regards, Raeanne G Front Office Team Member

Kathy Families - 07/10/2018 AccorHotels certified review
« Clean with all the necessary amenities. »

The only complaint I have is that you do not have a gluten free menu.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review, I'm so pleased to hear that you had such a fantastic stay , we will take your feedback on board in order to improve our services! Thank you and we all look forward to welcoming you again in the near future! Warm Regards, Raeanne G Front Office Team Member

Martin Business - 07/10/2018 AccorHotels certified review
« The room was noisy - due to external plant? »

Ok. Neither good nor bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Elena Caraus Front Office Manager

Nick Business - 05/10/2018 AccorHotels certified review
« Lively hotel walking distance from City. »

Nice friendly welcome good sized room and lively bar area.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your lovely review, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again in the near future! Warm Regards, Raeanne G Front Office Team Member

Michelle C. Business - 05/10/2018 AccorHotels certified review
« Mrs Michelle C. »

always a pleasure to come back , we stay here every year for the London Tattoo Show !. The staff are great , its always spotlessly clean and the restaurant serves great well priced food until all hours ! .

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch, we thoroughly appreciate your feedback. We were delighted to read that you found our dedicated team of service staff to be friendly and attentive. With regards to your restaurant experience, we will certainly pass on your comments to the team as these positive comments encourage us to strive for excellent guest satisfaction! See you next year! Warm Regards Raeanne G Front Office Team Member

Tracey &. G. X. Couples - 03/10/2018 AccorHotels certified review
« Enjoyable »

Relaxing, friendly and enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey & George, Thank you for your review, I'm so pleased to hear that you had such a fantastic stay and we all look forward to welcoming you again in the near future! Warm Regards, Front Office Team Members.

Jim Business - 03/10/2018 AccorHotels certified review
« Convenient location »

Trouble free check-in, basic, functional room, not enough shelf space for a stay longer than one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim, Thank you for taking the time to review your recent stay at ibis London City Shoreditch. We were particularly delighted to read you found our dedicated team of service staff to be attentive and provided you with a memorable experience. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warm Regards, Front Office Team Members.

Mj Business - 02/10/2018 AccorHotels certified review
« Great choice »

Excellent welcome from check-in crew, who always seemed to be on hand to answer any questions.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch, we thoroughly appreciate your feedback. We were delighted to read that you found our dedicated team of service staff to be friendly and attentive. With regards to your restaurant experience, we will certainly pass on your comments to the team for their immediate attention and hope to have the pleasure of serving you again soon . Warm Regards, Front Desk Team Members

Sue G. Couples - 01/10/2018 AccorHotels certified review
« Everything I would want from a reasonably priced London hotel »

Friendly and helpful staff, comfortable rooms, good food and an ideally situated for exploring the East End of London.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue, Thank you so much for taking the time to post on your review of your most recent stay with us here at ibis London City Shoreditch . Warm Regards, Front Office Team Members.

Chloe Friends - 29/09/2018 AccorHotels certified review
« Perfect »

Great stay, lovely room, decor and breakfast. Disappointed in the bathroom facilities and feel they could be updated

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHLOE R., Thank you for taking the time to tell us about your experience at the ibis London City - Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Funda

Barry S. Couples - 29/09/2018 AccorHotels certified review
« Excellent Place to sStay »

Efficient check in and out. Very helpful staff and great location

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch. We were particularly delighted to read you found our dedicated team of service staff to be attentive and provided you with a memorable experience. As you mentioned, we are exceptionally fortunate to be located right in the very heart of London and just a stone's throw away from local iconic landmarks and tourist attractions! Thank you again for your compliments, we hope to have the pleasure of welcoming you back to ibis London City Shoreditch soon. Warm Regards, Raeanne G Front Office Team Member

Anonymous Business - 29/09/2018 AccorHotels certified review
« Ok »

Had to queue to get my room key. Windows open in my room, thought it was noisy but didn't find how to shut them till morning so slept badly. Wanted to call reception about the window but no phone in room so couldn't. otherwise ok. At breakfast only one coffee machine working for coffee, toasters initially didn't work and after only one out of two worked.

Charles R. Friends - 26/09/2018 AccorHotels certified review
« Great hotel. Need more evening staff when it's busy »

A 2 night weekend stop to take in a show. The check in was quick, and the room clean enough, but did smell musty. Evening meal was OK, but service very slow. A coach party in, and only 3 waiting staff. parts of the order were wrong, but in the main passable, but not as good as previous visits. The portion size of the chicken curry was more starter than main course.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review your recent stay at ibis London City Shoreditch, we thoroughly appreciate your feedback. We were delighted to read that you found our dedicated team of service staff to be friendly and attentive. With regards to your restaurant experience, we will certainly pass on your comments to the team for their immediate attention and hope to have the pleasure of serving you again soon . Warm Regards Funda

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