Hotel - Novotel Bern Expo
Novotel Hotel Novotel Hotel

Novotel Bern Expo Hotel

4.0/5 924 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Golf course 18 holes  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 06:30-00:00
    • Opening hours : Week-end 06:30-00:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 112 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 112 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,557 reviews

Our guest reviews for Novotel Bern Expo

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 924 reviews
Nae Families - 12/09/2018 AccorHotels certified review
« Good experience »

The hotel is very closed to the tram and the room that we got is big and clean.

Stefan S. Families - 11/09/2018 AccorHotels certified review
« Experienced Novotel Quality »

State of the art Novotel in good quality. Arriving at midnight it took a bit to long to get in contact with the desk clerk via phone placed at front desk.

Roisin Friends - 11/09/2018 AccorHotels certified review
« Miss »

Fantastic hotel. Staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Bern Expo-Team

Dave M. Families - 10/09/2018 AccorHotels certified review
« Expensive »

High cost for 2 star. I thought it was a novatel but in fact it was a budget Ibis.

Sharif Families - 08/09/2018 AccorHotels certified review
« Strategic location and cosy accommodation »

A nice hotel with friendly staff and great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

Anonymous Couples - 08/09/2018 AccorHotels certified review
« Great transport link, stylish decor & excellent staff. »

Great welcome from Claudia & spotless room. Tram service into city brilliant! Food good quality but could do with more choice; a little too Americanised. House wine very good. Our waitress was friendly and very efficient. Bern is is classy city and I would stay in The Novotel certainly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Bern Expo-Team

René Couples - 06/09/2018 AccorHotels certified review
« Comfortable stayover »

Pleasant two day vacation in a nice, clean, comfortable room in a well located hotel with friendly and professional staff. No complaints whatsoever on anything. Standard service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Bern Expo-Team

Pere Families - 30/08/2018 AccorHotels certified review
« Correct »

Staff were very helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

Anonymous Couples - 28/08/2018 AccorHotels certified review
« Clean, staff very helpful, great breakfast and easy public transportation nearby. »

See above

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. Corbin Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

Avi Families - 27/08/2018 AccorHotels certified review

Very goog tritment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

Noe Families - 26/08/2018 AccorHotels certified review

Great breakfast. The team was so polite. The bathroom was little

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

Family - 26/08/2018 TripAdvisor review
« Good location »

The hotel location is good near mall and supermarket and also tram station outside the hotel.Also if you are driving accessibility to the freeways is fair.The only issue is the parking in the hotel, they sell you the parking for a charge and they oversell it and you dont get parking if you come late in the evening around 8pm. Some of the staff are not welcoming and some are very helpful and that balances out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shakeel K, Thank you for taking the time to share your experience at the Novotel Bern Expo Hotel here on tripadvisor.com. Please accept our most sincere apologies that your stay with us was not a fully enjoyable one, notably in terms of the parking issues you had during your stay. We also regret that some of our staff members were not that welcoming, as friendliness is one of the highest - if not the top - priority for us. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to beautiful Bern. Best regards, The Novotel Bern team

David B. Couples - 25/08/2018 AccorHotels certified review
« Efficiently run hotel. »

Everything we asked for, such as a kettle for our room and some fresh milk, was provided with a smile. If we come back to Bern we will definitely stay at this hotel again, and we will recommend it to our friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you and your friends again very soon. Sincerely, Your Novotel Bern Expo-Teamn

Yonathan Families - 24/08/2018 AccorHotels certified review
« It's a nice hotel. Good breakfast »

We had a good time. Loved the food. Room was nice a clean. Good location and a very good price

Our hotel has responded to the review
Our hotel has responded to the review

Dear YONNI R., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Your Novotel Bern Expo-Team

Hasan Families - 23/08/2018 AccorHotels certified review
« Unfortunately, the behavior of the assistant manager who checked me out was totally not professional »

Well, staff are nice , hotel is fine not perfect. However , it seems from the gentlemen whom cheated me out as he said he is duty manager is totally not committed as well does not care about his client and all what he care is to get extra money from the client as he said this clearly to me . Which I believe he should not be in his position.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HASAN B., Thank you for taking the time to tell us about your experience at the Novotel Bern Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Bern Expo

Albert Families - 22/08/2018 AccorHotels certified review
« Very good »

Our experience was so good, we were well attended in a confortable room and with good comunication with de old city by tram.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sabater Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Bern Expo-Team

Paul Solo - 22/08/2018 AccorHotels certified review
« Good, but I have had better Accor services »

Correct and friendly welcome at the reception desk. Very fluently. Room 515 was clean but did not had a fresh scent. Day 2 upon my return I noticed that the two water bottles (one partially used, the other unopened) were removed from the refrigerator. The receptionist kindly provided me two bottles. After taking a shower, I had to find out that the big towel was dirty on one side. Not pleasant at all! Breakfast is prefect; hostess welcomes you nice and friendly. Checkout went fluent and the young-lady at the reception desk took note of my remarks. Remark about outside parking space. Too many cars parked outside the boxed and because I was with a car and trailer carrying a Classic car, it was very hard to leave the parking space. Thanks to a friendly taxi driver I managed to get off Paul

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL S., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team at the Front Desk and the Service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience with our room and the room service did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately the parking place in front of the hotel is a public place and we are just allowed to manage it. So our possibillities of improvement in this case are limited. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Bern Expo Team

Emil R. Families - 22/08/2018 AccorHotels certified review
« Mr. Emil R. »

Everything was perfect, except that the parking was not free of charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

Obaid. Families - 18/08/2018 AccorHotels certified review
« Close to motorway »

Hotel clean, easy check in and out, nice breakfast. Easy access to motorways. Hotel provided tram tickets. Beds were uncomfortable, car park was charged, it should be free. it’s not a 4 star hotel.

Rajinder T. Families - 17/08/2018 AccorHotels certified review
« Very comfortable stay, clean environment and professional staff. »

Stayed for 5 nights. Overall a experience was positive. Unlike other branches of Novotel, this particular branch was very conservative with regards to provision of drinking water, tea bags etc. could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

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