Hotel - Novotel Bern Expo
Novotel Hotel Novotel Hotel

Novotel Bern Expo Hotel

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4.0/5 864 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 126.90 CHF Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Golf course 18 holes  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-00:00
    • Opening hours : Week-end 06:30-00:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 112 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 112 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,952 reviews

Our guest reviews for Novotel Bern Expo

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 864 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rajani Business - 07/02/2018
« Not happy »

I made a simple request to merge my 2 accounts and no one can help. Case N°: 20…36

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rajani, Thank you for taking the time to share your feedback. We anyway hope to welcome you back to our hotel! Unfortunately we cannot merge, change or do anything else with your account. I can give you this e-Mail adresse where you can contact the Le Club Helpdesk: ho… Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Anthony R. Business - 05/02/2018

The restaurant was closed. Not good! I found the bar staff were not very customer service orientated. They did not make me feel welcome. The lady at check-in was as very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R. Thank you for your review of our hotel! We hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Anonymous Business - 05/02/2018
« Festival noise all night, no sleep »

Pretty upset! The event outside my window Kept me up w loud drunks till 4am. I complained nicely. I would appreciate a credit Or free night at another one of your hotels. Not a fun experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Arnold, Thank you for taking the time to share your feedback. Please contact next time our front office staff, they would be very happy to provide you a free room move to a room to the back side. We totally understand that this was not a recreative sleep. We are very sorry for all these troubles. We anyway hope to welcome you back another time! Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Renato C. Families - 31/01/2018
« vacations in Bern »

Overall the experience was very positive, rooms are good, enough parking, front-desk personnel very kind and helpful, great breakfast options. Only one attention point that I would like to inform was the lack of supply of liquid soap in the last nigh of stay. No replacement was done and I've notice only after started to shower. It was not refilled neither in the shower and/or the tube. Other than that I was very satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Castro Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Jon Families - 27/01/2018
« Sofa Bed collapsed »

Appalling. Booked a family room for my family of four. We had to “escape” the hotel at 0500 after a failed night of no sleep - the sofa bed had multiple slats missing which meant it was unfit for use. My 2 year old son had to squeeze into our bed, no one slept!!!! Novotel ruined what was to be an enjoyable visit to Bern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Berry, Thank you for taking the time to tell us about your experience at the Novotel Bern Expo. I am again so sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As we already refunded you the total costs, we hope that we could get back your trust. Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Mr H. Solo - 25/01/2018
« Bit far from the centre »

It was Ok. Swiss breakfasts too sweet and not so great if you are lactose free. Cheese isn't! Everything dosed with sugar. Jams,spreads,chocolate in cereals...and Swiss is expensive. It was an OK visit but IBIS Budget is also part of same building if not next door. I felt it was overpriced. I had a baby cot in my room which irritated me. Upgraded for this. I was there one night only so didn't want fuss and wasting time. Directions were poor. I walked 20 min wrong direction to Klee museum which is actually a LONG walk not nearby as described. No trams or buses there without going into town. SO I WAS DISAPPOINTED>

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Hall, Thank you for taking the time to tell us about your experience at the Novotel Bern Expo. I'm so sad to see this comment. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope anyway to welcome you back to our hotel very soon! Sincerely, Deborah, Front Office Manager

AccorHotels certified review
-- Business - 24/01/2018
« prima »

prima

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Luijten Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Andrew R. Business - 22/01/2018
« Again a very pleasant stay in Novotel Bern Expo »

I was in Bern for a business meeting over three days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Robinson Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards from Bern Your Novotel Bern Expo-Team

AccorHotels certified review
K. I. Couples - 22/01/2018
« very solid hotel where you know what you get »

We always feel very welcome at your hotel even if we have been there about 10 times. It is nice to be back. Staff is very friendly and dynamic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kocsis Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Frequentbusinesstraveler Business - 20/01/2018
« A very nice overnight stay - quiet room, very comfortable bed, very nice/helpful staff AND underground parking with direct access to hotel! »

Business trip: I needed a hotel room in Bern with underground (protected) parking with direct access to the hotel and a quiet, comfortable room. Novotel Bern offers all of this plus shower AND bath/WC, a bathrobe, slippers, minibar with plenty of water, boiling kettle, coffee, tea in the room, safe, TV and desk with plenty of space for working with laptop and mobile printer. Wonderful! I will certainly come back here if I need to be in Bern for business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Buesser Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We wish you a beautiful day and a good start of the new week. See you soon. Your Novotel Bern Expo-Team

AccorHotels certified review
Pb Families - 15/01/2018

Hotel, Parking was good. Room little small for family but okay. We (two families 4+4kids) had some Cocktails in the bar and dinner thereafter in the restaurant with very very limited menue (pasta and Rösti) and where charged 500+ CHF, which we thought was way too much. One of the waitresses was acting like on drugs, although the others were okay and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Prakashbabu V. Business - 15/01/2018
« I enjoyed my stay except the Breakfast »

The Breakfast was expensive but no much varieties

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Nagesh Business - 12/01/2018
« Good front office staff and facility but very small restaurant and room service menu.. »

The front office staff is very friendly and attentive. Restaurant and room service menu is really small. Wait staff at the restaurant is not very friendly and clearly gives an impression that they do not like to service non-German speakers. Lack of an ironing board in the room is inconvenient. Lack of Onsite washer/dryer makes it difficult for guests that stay longer than a few days. Some of these things are easy to fix and some are mindset changes that are difficult. Overall the facility is well maintained and convenient to major activities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Ramesh Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Anonymous Couples - 10/01/2018

No slippers, very small wc , nice view , near to downtown

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Evangelatou Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

TripAdvisor review
Family - 09/01/2018
« Good value for money accomodation for Families with children under 16 in Bern »

In general we were very satisfied with our stay in Novotel Bern. Pros: - Very helpful service at Reception - Nice breakfast buffet - Free public transportation in Bern. 10-20 min to City/HB. Helpful advice from reception. - 10-15 min BUS/walking distance to Rose Garden with great panoramic view of the Old town Cons: - Not in short-range distance to Old Town/HB, but free Public transportation is more than acceptable - Separate room for WC is not my favorite arrangement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrei B, Thank you very much for choosing Novotel Bern Expo Hotel for your visit. We truly appreciate you taking the time to share your impressions with us and the tripadvisor community. It was an absolute pleasure having you! At the same time, we apologise that we could not fully convince you with our bathroom layout. We are looking forward to welcoming you back soon! Best regards, The Novotel Bern Expo Team

AccorHotels certified review
Isabelle P. F. Families - 07/01/2018
« Just great »

Very nice welcome with full explanation on how to visit the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Fournier Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Richard B. Solo - 06/01/2018
« Lovely stay in Bern »

From the moment I checked in, the experience was first class. A travel pass for Bern whilst I stayed there was given to me. The staff were friendly and helpful. The room was excellent, felt very well looked after. Would definitely stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel and your warm words! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Gabriele Families - 06/01/2018
« Very basic, decadent 4 stars »

Probably in line with the price, reasonable for a 4 stars in Switzerland, the room was tiny, bathroom handles loose, no minibar. The "gourmet bar" for dinner had 5 choices... That's it. Two of them rosti... Not even a dessert? And we paid a bottle of not so sparkling water 9 chf.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. de Benedittis Thank you for taking the time to share your feedback. We are sorry for all these troubles. Please allow me to present you our brand new Minibar Shop next to the front desk. We anyway hope to welcome you back to our hotel very soon! Sincerely, Your Novotel Bern Expo-Team

AccorHotels certified review
Paul Business - 04/01/2018
« Great Service »

Great hotel with a nice lobby and bar/restaurant. Great service by the staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards from the Novotel Bern Expo-Team

AccorHotels certified review
Edy L. Couples - 04/01/2018
« Very polite receptionist. Explain in detail about various local attractions for tourists like us. »

We had a very good stay in Novotel Bern Expo. The room was quite big with a bed and another sofa-bed. It had a separate toilet and a bathroom, which was good for us. The receptionist was very friendly and polite. She was willing to explain in detail the various local attractions for tourists like us. Moreover, the tram station was just across the road beside the hotel. Very convenient. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

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