Novotel Bern Expo Hotel 4 stars

TripAdvisor rating 4.0/5 984 reviews
Novotel Bern Expo
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Ideal transport links to the historic city center

  • Six air-conditioned, adaptable meeting rooms with free WIFI

  • Video games for children and cozy family rooms

  • Fitness studio and bicycle rental, as well as an internet corner with Mac

  • Comfortable, ergonomically furnished rooms with WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 30.00 CHF
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf course 18 holes (Nearby)
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Bern Expo

Am Guisanplatz 2
3014
bern
switzerland

Tel: +41313390909

Fax: (+41)31/3390910

Contact email

Check-in from 14h00

Check out up to 12h00

  • BERN WANKDORF BEA FOLLOW ZENTRUM :   BERN WANKDORF

  • CENTER CROSS LORRAINEBRIDGE :   BERN WANKDORF

  • MAIN STATION BERN HAUPTBAHNHOF :   9 GUISANPLATZ

  • By plane

    BERN BELP AIRPORT At 10km / 6.21 miles

  • By plane

    GENEVA At 160km / 99.43 miles

  • By plane

    ZURICH At 110km / 68.36 miles

  • By helicopter

    BELP AIRPORT At 10km / 6.21 miles

  • By car

    WANKDORF At 0.8km / 0.5 miles

  • By train

    BERNE/BERN At 1.5km / 0.93 miles

  • By train

    HAUPTBAHNHOF BERN At 4km / 2.49 miles

GPS :46.959284, 7.463704

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior room with 1 queen bed and 1 sofa bed

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive room (non-smoking) with 1 queen bed + sofa bed , VIP Welcome and extra amenities

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Our restaurants and bars

GOURMETBAR BY NOVOTEL

Type of cuisine: International

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure!

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 217 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Bern Expo

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,582 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

984 reviews

Bad

Customer review rating 4.3/5

Anonymous Families - 03/06/2019 AccorHotels certified review

Room was congested and not meant for 4 people as promised while booking

Dear O., Many thanks for your Feedback. We regret that our superior room for 2 adults, 1 child aged 16 and 1 child did not meet your expectations. With pleasure we can offer you two connecting rooms for the next time. We are also sorry that for you the price / quality value in Bern of CHF 204.60.- per day for 4 people is not good. We hope to welcome you another time in Bern, Best Regards, Giovanna - MICE

No Frills Hotel But 5* Staff !

Customer review rating 4.3/5

Prashant B. Families - 03/06/2019 AccorHotels certified review

Stayed for 2 Nights. Smooth Check-in experience. Neat clean and spacious room. Missing a few creature comforts like a mirror though! Wi-Fi signal strength and QoS was good. Apart from a few niggles it was a overall a pleasant experience. I would like to put on record my appreciation for your front office staff especially Ben Michels who helped us put together a half day tour of Bern. It's individuals like him who make a big difference in the guest's experience.

Overpriced

Customer review rating 4.3/5

Dan N. Couples - 31/05/2019 AccorHotels certified review

Everything was clean and in order...however , the decor was very much like old Ibis and the food and parking is too expensive. We didn't bother with breakfast as I could justify almost £40 on a small buffet for 2 people.

Good stay except smelly toilet.

Customer review rating 4.3/5

Anonymous Couples - 28/05/2019 AccorHotels certified review

It was a good stay except the toilet is smelly and not convenient to have it separate with the shower and without sink to wash hands.

Very nice and close to stadium

Customer review rating 4.3/5

Karina Families - 27/05/2019 AccorHotels certified review

We were a family of four and had plenty of space in the room. Great breakfast, the boys enjoyed the pancake machine. A very good beginning of the day. Could have wished for more dinner options, so we ordered pizza instead.

Dear KARINA S., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. We are aplologies for the late reply. We d'love to hear that your kids enjoyed our pancake machine. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Michels Front Office Manager

A wonderful holiday!

Customer review rating 4.3/5

L. Friends - 26/05/2019 AccorHotels certified review

Near the tram station. Easy to go there. Staff members were nice and helpful.

Dear NGA KA L., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. We apologies for the late reply. We are glad to hear that the staff were nice and helpful. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Michels Front Office Manager

Short Stay in May

Customer review rating 4.3/5

Markus G. Business - 21/05/2019 AccorHotels certified review

Overall satisfied and happy with room, location and service. Still room for improvements...

Dear MARKUS G., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. We are apologies for the late reply. We are glad to hear that you are overall satisfied and happy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Michels Front Office Manager

very basic , not a level expected from ACCOR

Customer review rating 4.3/5

Anonymous Business - 17/05/2019 AccorHotels certified review

neither welcome drink nor simple chocolate in the room as Platinum; have to wait to get before the breakfast ready (room open but main meal not in place before 15 mn) ; at the late arrival, no possibility to eat (but IBIS close=>ok)

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Novotel Bern Expo. I am sorry that your experience did not meet your expectations. All our silver-gold and platinum customers should receive the voucher for the welcome drink. If you do not receive it due to our mistake, we are always available 24 hours a day at the reception to give you your voucher. Next time we will try to surprise you. Our breakfast buffet opens at 6:30 am, but if we are ready before the right time, we will for sure accommodate our customers immediately. Please let us know, if you were there after 6:30 am. Best Regards, MICE – Giovanna

Perfect hotel and location

Customer review rating 4.3/5

Mme L. Friends - 14/05/2019 AccorHotels certified review

Smooth check in ms catherine the receptionist duty when we arrived was really pleasant its a plus for guest who just arrived to be received and welcome nicely was a plus. Working a à luxury hotel in the maldives is “attention to details” bravo ms catherine! We were give a nice room allocation very huge room , well constructed new facilities and a very good breakfast lots of choice! We will definitely choose the same hotel and refer this to some of or friends!

excellent

Customer review rating 4.3/5

Anonymous Business - 12/05/2019 AccorHotels certified review

I was well satisfied with my stay. Hotel being a bit far from the city centre, it was a nice surprise to get the free "Bern ticket".

Practical

Customer review rating 4.3/5

Anonymous Business - 11/05/2019 AccorHotels certified review

Convenient location, comfortable bed, decoration room and hotel furniture out-dated especially the cleanliness of the hotel corridors . Maintenance is not to Swiss standard .

Dirty carpets everywhere

Customer review rating 4.3/5

Tom Business - 10/05/2019 AccorHotels certified review

I will no longer visit this hotel. The rooms are run down, handles are loose and carpets full of stains

Dear THOMAS Z., Thank you for taking the time to tell us about your experience at the Novotel Bern Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MICE - Giovanna
Customer review rating 4.3/5

Anonymous Business - 10/05/2019 AccorHotels certified review

Nice check in experience and lobby. Price quality the rooms were overpriced. For the rate charged: Basic amenities and room design. Poor quality of pillows.

Cigarette smell in the room

Customer review rating 4.3/5

Thomas Business - 09/05/2019 AccorHotels certified review

- slow service in the restaurant 1h15! - cigarette smell in the room

Friendliness staff

Customer review rating 4.3/5

Pairin W. Families - 05/05/2019 AccorHotels certified review

Your location is near the main tourist attraction that our family can walk easily

Customer review rating 4.3/5

Utchay Couples - 03/05/2019 AccorHotels certified review

Comfortable and homely

Excellent and thoughtful experience for families

Customer review rating 4.3/5

Lou Families - 02/05/2019 AccorHotels certified review

The receptionist made the whole thing so nice.

It was good stay right from check in to check out

Customer review rating 4.3/5

Vikash K. Families - 29/04/2019 AccorHotels certified review

It was good

perfect staff and well designed.

Customer review rating 4.3/5

L. Families - 25/04/2019 AccorHotels certified review

The key for a perfect hotel is the human material. Ben the receptionist was kind and helpful. He gave us accurate information and good tips. thanks ben.

Stay @ Bern Novotel

Customer review rating 4.3/5

Dev A. Couples - 25/04/2019 AccorHotels certified review

Staff were friendly, polite and welcoming. Excellent hotel location and ambience. I am giving Rating '7' since due to room cleaning standards. We stayed for 6 nights but the room was never vacuumed and the coffee station was properly re-filled. Even upon mentioning this to the reception staff, none of these 2 were improved.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in bern