Hotel - Novotel Bern Expo
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Novotel Hotel

Novotel Bern Expo Hotel

Am Guisanplatz 2 
3014  BERN
SWITZERLAND

824 reviews
TripAdvisor Rating Based on 824 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 30  CHF
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 30  CHF
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Golf course 18 holes  (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Football (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-00:00
    • Opening hours : Week-end 06:30-00:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 112 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 112 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Bern Expo

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 824 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 07/06/2017
« Good »

The hotel staff was very friendly. Very good breakfast. Easily accessible from Bern main train station. A good hotel for family travel but slightly higher price compared to other hotels. I will recommend the hotel to other travellers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 999anu Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and we are more than happy to share your comments with our team. We all hope to see you again very soon. Best wishes YOUR Novotel Team :-)

TripAdvisor review
Couples - 30/10/2016
« Novotel with only a single room type »

In general, the hotel was wonderful. Complimentary transport tickets were available and provided by the tourism agency as with most cities in Switzerland. Nothing extragavant for breakfast but was good enough. Our room had an odd layout where the WC was away from the Shower area. Comfy sleep for the night with literally nothing else around the hotel other than the expo. You will definitely need to use some form of transport to get anywhere else.

Our hotel has responded to the review
Our hotel has responded to the review

Dear neo2122 Thank you very much for taking the time to tell us about your experience at the Novotel Bern Expo. We are glad you liked the free transportation ticket for the whole public transport system in the City of Bern and we hope you spent some wonderful moments in the charming capital of Switzerland. The more, we are sorry that the layout in our rooms (separate toilet) did not meet your expectations; please allow us to express our sincerest apologies. We would like to inform you that all our rooms have the same design, the same layout as well as the same equipment. We hope to see you very soon again. YOUR Novotel Team

TripAdvisor review
Family - 26/10/2016
« Family overnight in Bern »

On family your around Switzerland we stayed at Novotel Bern Expo. Large comfortable family room and we all sleep very well. Complimentary travel cards made up for the distance from city centre and easy to reach on tram. Dinner in restaurant was expensive but good quality and plentiful altho Kids menu would a welcome addition. Check in fast and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear robertmN6292TW Thank you very much for your wonderful review and your personal comments regarding your stay with us. We are very glad that you enjoyed your stay and hope to see you again very soon. Best wishes YOUR Novotel Team :-)

TripAdvisor review
Family - 11/01/2016
« Convienient hotel for travelers »

The hotel is convenient for travel, our room was upgraded, the parking was for free. Negatives: (1) restaurant is very expensive and the menu is very short, (2) we were charged city tax in the amount bigger than in the reservation voucher (CHF 14.40 in staed of CHF 11.40)

Our hotel has responded to the review
Our hotel has responded to the review

Dear sbl30395 Thank you very much for your nice review and your comments regarding your stay with us. We are happy that you enjoyed your free upgrade to the Executive Room. We are sorry that your experience in our restaurant did not meet your expectations; please allow us to express our sincerest apologies. Please be informed that our prices in the restaurant are comparable with similar hotels and restaurants in the City of Bern. As for the City Taxes we would like to inform you, that we have to charge CHF 5.70 per adult & night and CHF 1.50 per child & night. Please rest assured that all our clients pay the same amount for the City Taxes. These charges have to be transmitted to the City council at the end of the month. We appreciate your sharing your concerns, and it is our hope that you will visit us soon again. Your Novotel Team :-)

TripAdvisor review
Y H Friends getaway - 19/08/2015
« Passing Visit »

Very friendly and helpful reception staff. Easy commute to the city centre with the free 1 day bus pass issued by hotel. You can walk to the city centre within 25 minutes via the neighbouring stables and Rose Garden. Room was quite small but clean. Breakfast area was quite small but had usual Novotel selection. Underground Parking was available but spaces were small and limited. Overall, we enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y H, your feedback regarding your stay at the Novotel Bern Expo makes us very happy. Thank you so much. The neighborhood is indeed beautiful. Especially the so called “Rosengarten” with a great view over the old town of Bern. We are glad to hear, that you enjoyed being in our hotel and in the capital of Switzerland. We would be more than happy to see you soon again in town. Best wishes Your Novotel Team

TripAdvisor review
Family - 11/08/2015
« Vacation stay with family »

This hotel was right on the tram line #9, which made it very convenient to get to old city and the train station. The rooms were clean and spacious. The wifi connection was great. The staff at the front desk was very helpful and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LindaL22 Thank you very much for your nice review as well as for the comments regarding your stay at the Novotel Bern Expo. We hope that you had the possibility to profit from the free tram passes and the more; we hope that you had some really good moments in the city of Bern. The tram station in front of our hotel, which brings you to the city center in less than 10 minutes, is indeed very comfortable. We are happy that you felt well accommodated around our employees. :-) We hope to see you soon again. Your Novotel Team

TripAdvisor review
Islam T Family - 07/08/2015
« A Family Trip To Bern »

I visited the hotel with my family because i was planing to go to several places in Switzerland the best thing in the hotel is the reception personal excellent and professional and they provided us with tons of information for our 4 days stay in Bern what id did not like was room cleaning definitely need revision rooms are good and ideal for a family would difenitly visit again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Islam T Your comments regarding your stay at the Novotel Bern Expo are very much appreciated, thank you very much. We are happy to read, that you enjoyed your stay in Bern and we hope you could use the information about the city provided from us. Super, that you almost felt at home surrounded by our reception team. :-) Nevertheless, we are sorry that the cleaning did not meet your expectations. Our Front Office Manager would be very happy to receive a more detailed feedback to the following email address, in order to forward your feedback: H5009-FO@accor.com We would be very happy to welcoming you again at the hotel. Your Novotel Team

TripAdvisor review
Family - 03/08/2015
« The best Novotel Hotel ever! »

I have spent one night with my family. the bedroom is very spacious and nice and tidy. Also it is in perfect location, only 5 mins walk to Coop super market. we had dinner at coop resturant with chf 45.00 which is very delicious. the breakfast in Novotel is fantastic, though it costs chf 28.00. Cos my children are free of charge, it is still reasonable for paying chf166.00 breakfast included. apart from above we are given travel card for free. car park costs chf 20.00 but you can park for whold day, it absolutely matches our needs. the only weak point is there is no children's play area and no swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 781dongdongl Your feedback regarding your stay at the Novotel Bern Expo makes us very happy and proud, thank you very much therefore. We are happy to read, that you enjoyed your stay, the breakfast and the tram passes. All kids up to 16 years stay free of charge at our hotel. Breakfast for adults costs CHF 26.00 per night and children are also invited to enjoy breakfast free of charge. We are happy to have such a great offer in oder to support families. We are sorry for not having met your expectations for the swimming pool. Only about 10 minutes away from the hotel, there are different indoor and outdoor swimming pools. We are more than happy to give you recommendations as well as the directions during your next stay with us. See you soon again. Your Novotel Team

TripAdvisor review
Couples - 17/06/2015
« Very pleasant stay »

Very convenient location. Excellent tram service to town center and near main highways going out of town. Very near to Paul Klee center. Excellent service and attention from hotel staff. Convenient on site parking (Paying). Good buffet breakfast. Summary - very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arick R Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel-Team

TripAdvisor review
Couples - 20/05/2015
« Bern visit »

The hotel is not in the city center but reachable very convenient by tram 9 from from the city and from the railway station Notable: in Bern the public transportation is for free for turists having booked a hotel !

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for taking the time to send a commetn after your stay. best regards from the team of the Novotel Bern

TripAdvisor review
KPShah999 Family - 07/01/2015
« Excellent and safe place to stay with family »

Great hotel. We enjoyed two nights. Originally we planned only 1 night but we extended it for another day. The front desk guy, Mr. John was very helpful. My passports were stolen in Geneva and I needed to come back to Bern to visit US Embassy. Mr. John helped me with printing of all necessary documents that I need. Once I arrived to the hotel, they also gave me 'free train/bus' pass to travel within Bern, Switzerland.

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for your comment. We remain with best regards from the Novotel Bern

TripAdvisor review
Nadra E Family - 05/01/2015
« Novotel Bern Expo is a very nice place to stay in »

The hotel location is great although it is not in the city center but with excellent transport links.There is a tram station just next to Novotel hotel. The hotel will provide you a tram pass for the whole duration of your stay at Bern. The service is wonderful and friendly staff. The room is wide and comfortable with very good heating system. The breakfast is tasty. It is an excellent place to stay in with a reasonable price

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for taking the time to send a comment after your stay. We are glad you enjoyed it so much and we look forward to welcoming you again soon. best regards from the team of the Novotel Bern

TripAdvisor review
robarmc Couples - 21/10/2014
« Novotel Bern »

Very much enjoyed our stay here. The front desk staff were extremely helpful pointing out our location vis a vis the city centre and highlighting attractions that we may wish to visit. Location is very good about 1.5 km from the historic centre of the city. Excellent restaurant. We would definitely return to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for sending a comment after your stay in our hotel. We are glad you enjoyed it so much. It is always a pleasure to receive positive comments and we will share it with our entire staff. best regards from the team of the Novotel in Bern

TripAdvisor review
Couples - 10/08/2014
« LOVELY »

comfortable, large room, friendly environment, cleanliness, quiet area, close to the old town, my opinion is one of the best hotels in BERN beautiful views from some rooms when conditions permit, many trees in the area, it is the third time we have visited this hotel, very good restaurant and bar. The hotel is very close to Rosen Gardens, from where the view of the old town is excellent and very romantic.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your favorable comments. We are very happy that you have enjoyed your stay with us. We are glad to receive your compliments about our helpful staff have been kindly forwarded. We are looking forward to welcome you soon again! Kind regards from Bern Yvan Bailbled General Manager

TripAdvisor review
Balraj C Family - 01/08/2014
« Good Location »

Stayed at this hotel for six nights in July. First impressions were very good, didn't use any of the hotel facilities or restaurant so can't comment. Housekeeping was hit and miss there was always something not changed or replaced. Location is the main feature of the hotel with the tram stop outside and only ten minuets to Bern centre. There also is a shopping centre a couple of minutes up the road called the Wankdorf Centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your comments which are helping us to increase our quality. I will share with my staff your appreciation of our last stay. We hope to see you soon in Bern. Kind regards, Y. Bailbled General Manager

TripAdvisor review
Thanos1GR Solo travel - 28/01/2014
« Nice hotel-out of center though! Best for expo and stadium games! »

Very nice hotel premises that host both Novotel and Ibis in the same building. Literally 100metres away from the expo and 200metres away from hockey stadium and 500metres away from football stadium and handball hall. Connection every 10 min easily to go to city center and train station. So, if you catch the loyalty offers from Accor, or even not, you will be satisfied with your stay there. If you need to feel the old architechture of the city center, then choose a more central hotel. The Novotel rooms are beautiful with open view! I would surely recommend it for business and short solo stays, not romantic stays though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Last January you have spend some time in Bern at the Novotel. As we can read on Tripadvisor, you have really appreciate your stay with us. We really hope to see you again with us. Y. Bailbled GM

TripAdvisor review
Family - 28/01/2014
« Helpful Reception Staff »

We stayed only one night (in order to attend a wedding) and found the location very convenient for the centre and the staff very helpful in advising us on travel options. The choice of bath and shower in the room was very useful with small children.

TripAdvisor review
John L Family - 13/01/2014
« Lovely stay »

Comfortable, clean and friendly. A pleasant walk or short drive to the Altstadt. Staff was very attentive and good with children. Breakfast buffet was a good value. ...................................

TripAdvisor review
sanmaelo Family - 02/01/2014
« Novotel Bern Expo »

The hotel was clean and the service exceptionally good. The breakfast buffet was also very good. The only drawback was the size of the room. The room was very small even for two people. We had two rooms and it was tight, you barely can move

TripAdvisor review
JohannesBoon Business - 08/12/2013
« Bern Business Center »

This Novotel is conveniently located for business travelers, near the highway, the expo and major offices of business and public institutions in Bern. It has a parking garage and that is a plus compared to the smaller hotels downtown. The disadvantage is however its distance from the historic center. The hotel looks brand new and enjoys a contemporary design, internet access is at high speed. The restaurant has an excellent Swiss and international cuisine ; the buffets from breakfast and lunch are a delight and it has a perfect menu for dinner.

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