Hotel - Novotel Bern Expo
Novotel Hotel Novotel Hotel

Novotel Bern Expo Hotel

4.0/5 962 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 30  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Golf course 18 holes  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 06:30-00:00
    • Opening hours : Week-end 06:30-00:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 112 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 112 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,201 reviews

Our guest reviews for Novotel Bern Expo

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 962 reviews
Anonymous Business - 14/02/2019 AccorHotels certified review
« great staff, very welcoming »

all good. only negative is no iron in room.

Jeff Business - 13/02/2019 AccorHotels certified review

excellent, as usual!

David A. Families - 12/02/2019 AccorHotels certified review
« Great place, warm attendants and good breakfast. »

Jesica and Jean-Phillipe are the best attendants that I knew in my travels. They gave me clear informations about everything that I asked. I recommend.

Anders H. Families - 11/02/2019 AccorHotels certified review

Very nice stay. Only negative was price for parking (20 CHF for 10h over night is at least over my limit) and very hard pillows.

Manos M. Business - 06/02/2019 AccorHotels certified review
« Professional service »

Great understanding of the family needs and best efforts for a very comfortable stay

Vanessa Couples - 06/02/2019 AccorHotels certified review
« Relaxing and a Happy otel »

We only stayed for 3 nights, the staff were so friendly, and our breakfast boxes were greatly appreciated as we were up so early sightseeing - they were ready to collect in the morning and they were vegetarian as requested with lots of nice snacks and a roll - thank you for these. However there was a down side, on the morning we were due to leave I had a work man walk straight into my room and I had only got out of the shower - they were fixing the door handles, he left ! my partner and I went for breakfast and returned to our room only to find our room handle had been removed and was prised open - so the work guys had waited for us to go to breakfast then decided to let themselves in - with all our clothes, money and personal bits sitting around they still came into our room without permission - we carried on packing and the guy pushed his way into our room while we were still packing our cases. Check out time was 12 non - this annoyance started just after 9am - we did let the reception lady know as we checked out - this was the only part of our stay that was totally unacceptable and we do know it was an outside firm completing this on the hotels behalf but the chamber maids should not have let them into guest rooms - while they were still occupied.

Anonymous Business - 05/02/2019 AccorHotels certified review
« Left me with a good impression and I would book again. »

Friendly, positive and helpful staff. High level of cleanliness in the room. Good location with access to free transport on the tram. Great choice for breakfast.

Anonymous Friends - 04/02/2019 AccorHotels certified review
« Pleasant city trip »

Very welcoming service for LeClub platinum member. Only breakfast service needs improvement.

Anonymous Business - 31/01/2019 AccorHotels certified review
« It was okay »

I booked a one night stay. I have stayed at the IBIS. My room was okay, but nothing special for 70 CHF more. I had coffee stains on the wall.

Coralie Business - 30/01/2019 AccorHotels certified review
« Very good »

Clean and cosy

V. Business - 30/01/2019 AccorHotels certified review
« Comfortable and clean »

Relaxing and comfortable room

James Business - 23/01/2019 AccorHotels certified review
« It was ok/ fine »

Room seemed to get too hot. Breakfast should be included as part of stay.

Anonymous Business - 13/01/2019 AccorHotels certified review
« Alles gut »

Alles Bestens

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARIF Y., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Michels Front Office Manager

Anonymous Families - 13/01/2019 AccorHotels certified review

Gut

Anonymous Business - 12/01/2019 AccorHotels certified review
« Short but warm :) »

I dis not really have a chance to explore the hotel as we onky stayed for the night but it was good. Rooms were clean and the breakfast was tasty. The only bad thing I wiuld say is the noise I got from the party out of my window. I would appreciate if next time I coukd get a room on the other side so I dont have a night club next ti my window. As cabin crew we need to be well rested and we are not there for a holiday... that's it for the rest everything was ok.

Chris Families - 07/01/2019 AccorHotels certified review
« Comfortable »

The buffet was really great. The bed was comfy but just few pillows

Our hotel has responded to the review
Our hotel has responded to the review

Dear CRISTOPHER F., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. We will be pleased to offer you a few more pillows for your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Michels Front Office Manager

Rohit G. Families - 06/01/2019 AccorHotels certified review
« Value for Money »

This was a nice hotel with good food. Breakfast has decent options. Property was next to tram station which makes it well connected to city center. Rooms were comfortable but bit small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSHAN LAL G., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ben Michels Front Office Manager

Anonymous Families - 05/01/2019 AccorHotels certified review

Comfort bed, friendly staff at the hotel, great location. However, restaurant staff are not polite and not helpful. Restaurant price is expensive and overpriced and bottle water cost 8.50 euro. Overall the hotel experience was good except for the restaurant area.

Melvin C. Families - 05/01/2019 AccorHotels certified review
« Satisfied Experience »

Greeted by the receptionist with a big smile. Check in process was quick. One of two elevator was out of order during my period of stay. Waited 30mins for the elevator to travel from 5th floor to lobby as there is only 1 operational elevator. Room lack of essential amenities.

Svitlana Families - 04/01/2019 AccorHotels certified review
« Comfortable rooms and excellent service »

The room was clean, comfortable and cozy. Great that the toilette was separate from the bathroom. We really liked good furniture and good air conditioning. The only sad momet we had when checking in (we were in hotel at 14:00, but had to wait a bit till our rooms will be ready. We had a long trip so it made us feel uncomfortable (specially after we saw that the receptionist checked in some other people and we still had to wait). But the receptionist who was working when we were checking out was really attentive and pleasant so it improved our impression on the service. It is a hotel where we will definitely come back!

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