Hotel - Novotel Bern Expo
Novotel Hotel Novotel Hotel

Novotel Bern Expo Hotel

4.0/5 934 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Golf course 18 holes  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Football (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 06:30-00:00
    • Opening hours : Week-end 06:30-00:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 112 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 112 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,694 reviews

Our guest reviews for Novotel Bern Expo

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 934 reviews
K.logasundar Couples - 13/10/2018 AccorHotels certified review
« Great »

It was a nice stay, the room and amenities was excellent , the staffs were very helpful and kind.

Paul A. P. G. Families - 12/10/2018 AccorHotels certified review
« Paul G. »

Our stay in all areas was excellent! All employees, housekeeping, front desk, and restaurant really made our stay like being at our own home. We want to especially point out Jesica at the front desk.

Crm Families - 11/10/2018 AccorHotels certified review
« Satisfactory stay »

Our stay was much better than expected.

Cosmopolitan97109 Couples - 11/10/2018 TripAdvisor review
« Trip to Bern Switzerland »

Your people at the front Desk, the Restaurant staff and the room service were so helpful with all our needs. We used the Tram outside the hotel to get around and it was great. Thank all your staff for making our vacation so wonderful!Paul and Patti Gunville

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cosmopolitan97109, It was a true pleasure reading your lovely review of your recent stay at Novotel Bern Expo hotel. We truly appreciate you choosing our hotel in the beautiful capital of Switzerland, Bern. We are glad that you took advantage of our Bern Ticket offer which lets you travel for free with public transportations in Bern during your stay. Last, certainly not least, thank you for mentioning our staff's spirit to serve. We cannot wait to share your feedback with them. Please come visit us again soon! Best regards, The Novotel Bern Expo team

Andy R. Families - 10/10/2018 AccorHotels certified review
« Excellent hotel, would definitely stay there again »

Really enjoyed our stay. Free mini bar but coffee in room geared for two and we were three. Otherwise excellent

A. Business - 09/10/2018 AccorHotels certified review
« Disappointed experience »

1. Restaurant staff is not welcoming and have poor attitude towards non-swiss or non- spanish speaking customers 2. Meal choices are too limited 3. Sign in room said leave bottle on table for recycling purpose but bottles are not collected for days when i leave them on the table

Anonymous Families - 08/10/2018 AccorHotels certified review
« Well arranged, request prior to check-in fulfilled nicely »

Requested two adjacent rooms and we got exactly what we want. Sofa bed already expanded before check-in. Good check-in process with reception. Fridge not cold enough.

O Business - 07/10/2018 AccorHotels certified review
« Sub-par »

I felt it was a hotel that had become sloppy and lazy in its effort to be a simple, straightforward business hotel

Al Business - 04/10/2018 AccorHotels certified review
« Free upgrade »

I receive a free upgrade from IBIS to NOVOTEL. Same price, better service.

Magnus, 1. D. I. H. D. T. Y. Families - 01/10/2018 AccorHotels certified review
« Dissapointed »

All the beds where not ready at check in, and not two hours later either. I don’t get points for my stay, because I have used a different booking site, without the site I wouldn’t have been at your hotel in the first place.

Anonymous Business - 30/09/2018 AccorHotels certified review
« Spacious and clean »

Friendly staff, nice and clean, close to tram/bus station, modern facility.

Benard M. G. Business - 27/09/2018 AccorHotels certified review
« Great hotel, but room cleanliness and comfort was below basic expected standard. »

I was staying at your hotel as I was visiting Bern for a job interview. I booked a twin room with a large double bed and a sofa bed. When we arrived, the sofa bed wasn't made up and the sheets/pillows were not clean and the mattress of the sofa bed was very uncomfortable. I realise that the hotel was very busy that night due to a football match, but I was disappointed not to have been offered any sort of discount or refund, despite my difficulties with the room.

Barry K. Families - 26/09/2018 AccorHotels certified review
« Great hotel, great service »

Great hotel, great service and comfortable location: - just 12 min on a nice tram from the center of the city.

Christi Families - 25/09/2018 AccorHotels certified review
« Great stay, wonderful staff, nice rooms »

We had a great stay with a wonderful staff experience. Rooms were small but clean and cozy. Comfortable beds and good location. Breakfast was too expensive for us. Thanks!

Nicholas L. Couples - 25/09/2018 AccorHotels certified review
« Great staff »

Staffs at check in counter were very patient and helpful. We had lots of questions and they tried their best to help us the best they can.

Not P. Couples - 24/09/2018 AccorHotels certified review
« Mercure Bern »

We have never made a negative review of any hotel in years of travel across the world but we feel we must make these comments. We would like to keep this private for the hotel but in doing so hope you will address these issues in order to give a better experiences for other guests. Arrived on a Sunday. No Concierge to meet us but check- in friendly & ok. Disappointed no restaurant open as had travelled long way & had to navigate our way to a supermarket to get food. First night advised front desk of a extremely loud fight going on in room next to us in which we heard things being thrown around room. They were not speaking English so did not know what was being said but the level of noise & anger made us fear for the safety of the female guest. We called twice about this situation within ten minutes. Manager said she when sent someone up it was quiet but we knew that the angry guest had stormed off & slammed door before they even arrived.We asked to move to another room which we did without help from hotel. We felt there was not immediate response to an urgent situation where we reported a women in danger. When we went to breakfast at 6.30am in time to catch our train ‘Roman’ the cook came out from the kitchen told us to get out as it wasn’t 6.30 on his time but 6.28. He was rude & we have never encountered such behaviour!

Alan Friends - 24/09/2018 AccorHotels certified review
« great location, and nice clean place »

great location, and nice clean place

Melanie K. Couples - 14/09/2018 AccorHotels certified review
« Excellent! »

Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MRs. K. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

Nae Families - 12/09/2018 AccorHotels certified review
« Good experience »

The hotel is very closed to the tram and the room that we got is big and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

Stefan S. Families - 11/09/2018 AccorHotels certified review
« Experienced Novotel Quality »

State of the art Novotel in good quality. Arriving at midnight it took a bit to long to get in contact with the desk clerk via phone placed at front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Novotel Bern Expo-Team

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