ibis Koeln Airport Hotel 3 stars

TripAdvisor rating 3.5/5 392 reviews
ibis Koeln Airport
See on a map
+ 12 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

Free Internet access: Enjoy free WIFI 24/7 in the hotel lobby and bar. You can also enjoy free use of our Web Corner, featuring online PC and office applications.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)

Hotel location

ibis Koeln Airport

Alter Deutzer Postweg 95
51149
koeln
germany

Tel: +49220335900

Fax: (+49)2203/3590555

Contact email

Check-in from 15h00

Check out up to 12h00

  • ALTER DEUTZER POSTWEG :   152

  • BUS 152 :   BUS 152 ALT DEUT POSTWEG

  • S13 :   S13 FRANKFURTER STR

  • By plane

    KOELN BONN At 7km / 4.35 miles

  • By car

    A3/A4/A59 Gremberghoven At 2km / 1.24 miles

  • By train

    KOELN HBF At 12km / 7.46 miles

GPS :50.918294, 7.047729

Our accommodations

Our 93 comfortable and air-conditioned rooms are non-smoking and feature the extra-comfortable Sweet Bed by ibis beds for a relaxing, restful night's sleep. With free WIFI, desk and TV with a wide range of Sky channels.

Room with 1 double bed (63 x 79 in [160 x 200 cm]), new sleep-easy concept

  • Max. number of persons: x2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Room with twin beds, new sleep-easy concept

  • Max. number of persons: x2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Relax - you've all the time in the world: Our bar serves beer, drinks and snacks whenever you want them, 24 hours a day. It also offers exciting live sports events on Sky. WIFI is available to use free of charge.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Koeln Airport

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

993 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

392 reviews

Close to the airport, good for short stay

Customer review rating 4.2/5

Adam S. Solo - 12/04/2019 AccorHotels certified review

Generally my stay was OK, but I did not feel that staff recognised my platinum status. Room was very basic, hotel could have had a shuttle (for the price). The only reason I chose it is my membership, sadly not worth the money. But I got my welcome drink at least.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel manager

Cheap and cheerful

Customer review rating 4.2/5

Katrina Couples - 07/04/2019 AccorHotels certified review

Basic necessities were met. Able to check in a couple hours early which was fantastic!

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

MR MALCOLM M.

Customer review rating 4.2/5

Mr M. M. Solo - 03/03/2019 AccorHotels certified review

I am surprised that by cancelling just 1 night, instead of the original 2 nights, I should have to lose the whole previous booking ref. HDJDFNXM in the sum of 110.2 euros (£97.35) ? Basically, it has cost me 174 euros for a 1 night stay ! Surely it was NOT a cancellation, but a change in the number of nights booked. I am confused. If I had booked 1 night originally and changed it to 2 nights, would you still have charged me for 3 NIGHTS ? I will not be staying again at Ibis if this is your policy and neither will any of my friends who stayed 2 nights in the Ibis Budget Hotel across the road.

Dear guest, I appreciate you taking the time to complete a survey regarding your recent stay with us. I am extremely sorry that you were not satisfied with your stay but the fact is, that you made two separate bookings that were not refundable. As I have already replied to your review on Holidaycheck. I would ask you to contact me on h5… in order to discuss the issue better. Sincerely Hotel manager

CHANGE OF BOOKING

TripAdvisor rating 3.5/5

MALCOLM M Solo travel - 27/02/2019 TripAdvisor review

I initially paid for 2 nights at Ibis Koeln Airport Hotel at cost of 110 euros but had to change my booking to the 2nd night only due to change in flight times. I then had to pay a further 64 euros, total 175 euros for 1 night, I was informed I would not have any refund as it was a `cancellation` even though it was the same hotel and same date on 23.02.19. If I had changed it from 1 night to 2 nights, would I have had to pay for all 3 nights ? I will be advising my friends who stayed across the road in Ibis Budget Hotel for the same 2 nights (and like me are regular visitors to Germany ) to read the small print when they visit Germany next time ! Ibis are insisting it was a cancellation, but it was simply a change from 2 nights to 1 night (and I fully expected to pay for 2 but not 3 nights). Thank you.

Dear Malcolm, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. To solve your problem please contact me at h5008-gm@accor.com. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to regain your trust, I can assure you that we will do our best to provide you with the great hotel experience that so many of our guests have grown so fond of. Sincerely Hotel manager

Where is the restaurant?

Customer review rating 4.2/5

Per B. H. Business - 21/02/2019 AccorHotels certified review

Value for the money was not good. There was no restaurant, which was expected from the homepage. If a hotel cut down, they are not good to make information about it. If there is something new, for sure they will inform about. There is room for improvement.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel manager

Ideal one night stopover.

Customer review rating 4.2/5

Keith Business - 07/02/2019 AccorHotels certified review

Although slightly dated, it was an ideal overnight stop with very helpful staff and a nice breakfast.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Ibis Hotel Köln Airport we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Faulty Towers

Customer review rating 4.2/5

Mark (. Friends - 07/12/2018 AccorHotels certified review

It was terrible and this questionaire is not much better as this is second request.

Affordable near airport hotel

Customer review rating 4.2/5

Den Solo - 07/11/2018 AccorHotels certified review

Allowed slightly early check in. Standard IBIS room quality - clean, really comfortable bed, good shower - well worth rate paid. Only down side - no food available during my stay due to staff shortage/sickness.

In a business park - but close to airport

TripAdvisor rating 3.5/5

Den H Solo travel - 07/11/2018 TripAdvisor review

Hotel is one stop (5 mins) on the S-Bahn from Koln airport and situated in a business park. Managed to get an early check in and a little snooze before carrying on with my day. Notice at reception advised that due to staff sickness no food was available. Fortunately(?) a KFC is located a few moments away.Room was clean and bed very comfortable. Shower pressure was good. All in all a value for money stay.Top Tip:- Don't follow the directions advertised at the station! If arriving from the airport turn right on leaving the train, go down the ramp, turn right, up the steps then straight ahead. It's about a seven minute walk - much shorter than the route advised

Bad experience at check-out

Customer review rating 4.2/5

Anonymous Families - 28/10/2018 AccorHotels certified review

I had booked online with my credit card room and breakfast. 2 rooms for 2 adults, and 2 children aged 8 and 14. Breakfast was charged for 3 adults. I While checking out, the Ibis person at reception asked me to pay for breakfast for my daughter (8 years). I asked him why I was not asked to pay when I booked online. Also while checking in the previous evening, the person at reception (was a different man) did not ask for this payment. He said your online system is wrong, and his other colleague did not know the hotel rules. I did not pay. He accepted that. But he was rude with me. I think it was unethical of him to ask me for improper payment. This is the first time I experienced bad behavior in any Accor hotel. Please take some action that this is not repeated. I do not know the name of your staff. He was a heavy set, middle aged, German and English speaking man.

Customer review rating 4.2/5

Eddy Business - 22/10/2018 AccorHotels certified review

reception didn't prepare anything, didn't get my drink free one guy was super non friendly, on the edge of ,,,,,,

Good short stay hotel

Customer review rating 4.2/5

Arp Friends - 05/10/2018 AccorHotels certified review

Good service, clean and close to train station Great for shirt stay near Cologne centre

Hello ANIL, thank you very much for your review. We hope to welcome you again at our ibis Hotel. Kind regards, Your ibis Koeln Airport Team

Dr

Customer review rating 4.2/5

Roch M. Business - 21/09/2018 AccorHotels certified review

My electronic door mechanism failed and the staff had to use a metal key to open the door which meant once inside my room, it was not easy to leave unless I beought a staff member to open the door with their master key.

Far more basic than expected.

Customer review rating 4.2/5

Louise K. Families - 08/08/2018 AccorHotels certified review

The room was very basic. Not even a kettle or a cup. Bedding was equally basic, very thin duvet, no sheet, one unsubstantial pillow per bed. My pillow was a small square cushion for which the pillow case was folded inside itself so it didn’t billow. I had some problems trying to book a taxi with reception, so waited till a different member of staff was working. Other than that I had no interaction with the staff. Everything was immaculately clean. I didn’t have breakfast as it seemed very expensive for what it was. Dread to think how basic the hotel next door must be!

The Ibis has a good value for money ratio.

Customer review rating 4.2/5

Jakob G. Solo - 12/07/2018 AccorHotels certified review

Unfortunately I arrived quite late. I was positively surprised that a draft beer was served at around 2:15 a.m. Bedding and bathroom capsule were fine.

Dear Mr. G., thank you very much for your review. We hope to welcome you again at our ibis Hotel. Best regards, Your ibis Koeln Airport Team

Handy for Airport

Customer review rating 4.2/5

Anthony C. Solo - 01/07/2018 AccorHotels certified review

This hotel is a standard Ibis. I was given a smoking room which was a little smelly from previous users. I had not asked for a smoking room, but too tired on arrival to ask to change. The location is very convenient , one stop on the railway from airport. Frequent trains into Cologne. The location is not attractive, semi industrial littered with take away food residue.

Rude Manager

Customer review rating 4.2/5

Ken S. Business - 18/06/2018 AccorHotels certified review

when I arrived,the manager didn't say hello or any kind of greeting,after I gave my name,i explained I had a large van 7m length and that I had parked in on parking space but the front was over hanging ,but there was enough space for others to pass.He complained that he was expecting more cars and I would have to pay for two spaces !! He the told me in a rude manner that I was not to smoke in my room ,i'm a non smoker !!! .later I was talking to another guest or also said he had been rude to her

Dear Mr. S., thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Mehmet Uçar Hotel Ibis Köln Airport

Ok

Customer review rating 4.2/5

Anonymous Business - 14/06/2018 AccorHotels certified review

Cleaningness and housekeeping service is very fluctuate. Public gents toilets need a deep cleaning. Restaurant service first day very keen and willing to service, second day exact the opposite situation. Generally fair to stay, but not invite fully to return.

Dear Steffen E., thank you for taking the time to tell us about your experience at the ibis Koeln Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Mehmet Uçar Manager Ibis Hotel Köln Airport

Nice and quiet

TripAdvisor rating 3.5/5

johnaG1843FQ Couples - 17/04/2018 TripAdvisor review

Fine hotel. Good distance to center of town. Breakfast ok. Could have used an extra duvet, not easy to share 1 duvet only. Hotel should consider free parking for their guests. Recommendable for a short stay/town visit.

Dear johnaG1843FQ, we very much appreciate your comments regarding your stay at the ibis Koeln Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Mehmet Uçar Manager Ibis Hotel Köln Airport

Food is good, room features (towels) deficient.

Customer review rating 4.2/5

Anonymous Business - 26/03/2018 AccorHotels certified review

We didn't get towels in the room, but I ask for it at the reception, and after that we get them.

Dear Mrs N., thank you for taking the time to share your feedback. Sincerely Mehmet Uçar Manager Ibis Hotel Köln Airport
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in koeln