ibis Koeln Airport 3 stars

Customer review rating (ALL Rating) 4.0/5 707 reviews

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Alter Deutzer Postweg 95, 51149 KOELN, Germany

Description

Hotel extras

Free internet access: Whether in the lobby area, at the bar or in room, Wi-Fi can be used for free throughout the hotel. In addition, our Web Corner 24h with online PC and office applications is for free.

Our accommodation(s)

Hotel location

ibis Koeln Airport

Alter Deutzer Postweg 95
51149 KOELN
Germany

GPS:50.918294, 7.047729

Telephone
Fax +49 2203 3590555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Relax - you've all the time in the world: Our bar serves beer, drinks and snacks whenever you want them, 24 hours a day. It also offers exciting live sports events on Sky. WIFI is available to use free of charge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  707 reviews

TripAdvisor Rating  3.5/5  421 reviews

Customer review rating 4.0/5

Nicolas D. Friends - Confirmed reviews ALL

All good, great rooms, good people but one staff member. On this note I would like to say, that the gentleman who works at front desk, that goes under the name of Michael is a complete idiot. Has rude manners, talks to guests with a certain agressivity, and reflects badly on the rest of the staff. Sorry to say, but this man has no place within the service industry. Do yourself a favor, and loose that moron before he ends costing you repeat business. All set, except again that angry front desk michael guy. Nice hotel, but if Michael is still part of the front desk staff, I will not return to this hotel. Breakfast was very good. Nice bartender. Perfect except Michael who is a rude and negative person.

Customer review rating 4.0/5

Sebastien Friends - Confirmed reviews ALL

The pros, great little hotel. Good breakfast, the rooms are big enough, quiet and comfy. The staff is very nice, especialy Lara from the front desk and the house keeping manager is very pro. Cons, the aircon does not function. No matter what the temp selector is on, it blows warm air. I had to sleep with my window open, which was in the end very nice actualy. Now a big con and it regards one of the staff member. Sadly, Michael from the front desk is obviously in the wrong job. The hospitaloty industry is simply not for him. He is cold, arrogant and border line rude. Also makes up stories such as they don't have a microwave, and it is broken....i later hurd him say in german his colleague to tell me the microwave wasn't working...very cheeky. I asked his work mate about him, and they confirm this wasn't the first time they hurd people complaining about his poor attitude. I am in the service industry myself, and to be frank I would not hesitate one minute to offload from my team such negative personage. This man hurt the Acor image. Period. Without this guy I would have given a 5, but now it is a 4. Lara is top notch !! Perfect to go to lanxness arena. Good breakfast Good selection

Customer review rating 5.0/5

Michael Solo - Confirmed reviews ALL

Alles Tip Top.

GOOD FOR SOMEONE FLYING FROM COLOGN AIRPORT

Customer review rating 4.0/5

Nazim Families - Confirmed reviews ALL

ITS OK FOR A NIGHT STAY OVER. IF SOMEONE IS FLYING FROM COLOGNE BONN AIRPORT.

Sehr geehrter NAZIM, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen im ibis Köln Airport zu teilen. Wir freuen uns, dass unser Hotel für Sie als Zwischenstopp vor Ihrem Flug vom Flughafen Köln Bonn geeignet war. Sollten Sie in Zukunft weitere Anliegen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Mit freundlichen Grüßen, Philipp Haag Resident Manager

Pleasant staff, hotel way too warm

Customer review rating 2.5/5

Mathew R. Business - Confirmed reviews ALL

Hotel was clean, apart from smell from the drains in bathroom. Hotel was too warm, not just my room which seemed to have a malfunctioning thermostat, but whole hotel was very warm. Could not make room any cooler. When opening windows there was too much noise, so could not cool down that way. Save your money & turn the heating down, also better to limit spread of illness if made less warm. Staff were polite.

Dear Mathew R., Thank you for taking the time to review ibis Koeln Airport. We appreciate your feedback and are glad to hear that our staff were polite. We understand how uncomfortable the temperature of the hotel was and apologize for any inconvience this may have caused you. At ibis Koeln Airport, we strive to provide a comfortable environment for all of our guests. Our team works hard to ensure that guests are able to enjoy a comfortable stay during their time with us and we take your comments on board in order to improve our service. If there is anything else we can do for you, please don’t hesitate to get in touch with us directly any time you visit us again. Philipp Haag Resident Manager

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Other web-users rate our hotel

  • 320 reviews 8.7/10 Location
  • 538 reviews 5.8/10 Room
  • 425 reviews 8.1/10 Service
  • 10 reviews 8.8/10 WiFi
  • 277 reviews 6.4/10 Cleanliness
  • 222 reviews 6.6/10 Breakfast
  • 53 reviews 7.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.