Hotel - ibis Bern Expo
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ibis Bern Expo Hotel

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3.5/5 763 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  CHF
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Outdoor playground for children  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Uncomplicated, modern and comfortable, with a cozy bed and a functional bathroom. You will find everything you need in an Ibis room.

  • 96 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.2/5 AccorHotels Rating Based on 1,786 reviews

Our guest reviews for ibis Bern Expo

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 763 reviews
AccorHotels certified review
Arnas Families - 18/04/2018
« Good with extra charge expensive car park!!! »

Nice and clean, staff friendly, room good size with extra bead, but toilet with shower made for disabled people. My family was very disappointed. I don't know if it's all the rooms made like that or just some of them and we head one of them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Family J. Thank you very much for your personal review and comments regarding your stay at the Ibis Bern Expo. We are especially happy you felt comfortable around our staff and with pleasure we will share your compliments with our whole team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you! Furthermore, we are glad you liked the size of the room. We kindly inform you that the only rooms available for three persons / a family with one child are the rooms with wheelchair access. Booking a room for three persons on our website will show you the following option: "Room with 1 double bed (63x79 inches) and 1 single bed (35x79 inches) and wheelchair access" We feel sorry your family did not like this room, especially because this room is much bigger than all the others. Rest assured that our prices for the parking are comparable with similar hotels in the City of Bern. We are sorry that this supplement of CHF 20.00 per day did not meet your expectations. It is our hope that you will give us the opportunity to welcome you again in the near future. Best wishes YOUR Ibis Bern Expo Team

AccorHotels certified review
Mark Solo - 31/03/2018
« Enjoyable stay »

Had a great stay here, didn't expect much for the low price, but left feeling impressed by the helpful staff, who gave me complimentary tea and city advice, and a free travel pass to use in the city. I enjoyed the communal area and the breakfast, especially the make-your-own' waffle machine. The room was modern and clean, with everything I needed and nothing more. There was a view of a stable across the road with horses training, something a bit different!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lunney We very much appreciate your awesome reviews (especially the one on TripAdvisor, thank you!) and personal comments regarding your stay at the Ibis Bern Expo. Your feedback about our staff makes us very happy. Great, that you felt comfortable around our team! Of course, we are very proud to share your compliments with our whole team. We are sure that this feedback will serve as an encouragement to all of our employees as we strive to continuously improve the quality of our services. Thank you! Furthermore, we hope you spent some unforgetable moments in the charming Capital of Switzerland and you travelled around with the free travel pass as much as possible. We hope to welcome you again very soon. YOUR Ibis Bern Expo Team

AccorHotels certified review
Debbie Business - 26/03/2018
« Decent hotel »

Fast check in, good breakfast, good location near a tram stop, free transport card. No frills though; a free bottle of water or kettle would have been nice. You can purchase snacks and drinks at the lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Tan Li Yen Thank you very much for your review and personal feedback regarding your stay at Ibis Bern Expo. Great, you liked the Check-In process and the location of the hotel. Furthermore, we hope you spent some unforgettable moments in the charming Capital of Switzerland. We are glad you did profit from the free travel ticket for the public transportation system in the City of Bern. We kindly inform you that we are a three star hotel and part of the AccorHotels chain. All our amenities, furnishing, toiletries etc. are standard for the Ibis Hotels in Switzerland. Should you wish to stay in a more upscale hotel with more amenities, please check the AccorHotels website. We offer several brands in the centre of Bern. Should you need hot water during a future stay at the Ibis Bern Expo, you can always get it at our reception desk free of charge. Furthermore, we kindly inform you that the tap water in Switzerland is drinkable. We hope to see you again very soon in one of our hotels in beautiful Bern. The Ibis Bern Expo Team

AccorHotels certified review
Erik Business - 25/03/2018
« Good hotel »

Basic but good rooms. Friendly staff. Good location close to the city center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E. Thank you very much for your review regarding your stay at the Ibis Bern Expo. Especially your compliments about our team members make us very proud and of course we will share your feedback with our whole team. We are sure that this lovely comments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you! We hope you spent some unforgettable moments in the charming Capital of Switzerland and would be very happy to welcome you again very soon. YOUR Ibis Bern Expo Team

AccorHotels certified review
Anonymous Couples - 13/03/2018
« It was very satisfactory »

We had a regular room. It was clean but only one mirror and a very small counter at the sink. Nice drawing of a bookcase around the TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F. Thank you very much for your review and personal comments regarding your stay at the Ibis Bern Expo. On the one hand, we are glad you liked the drawing & design in your room. On the other hand, we are sorry, that the equipment in our rooms did not completely meet your expectations. Please allow us to express our sincerest apologies for the smell in the bathroom. Of course, our team at the reception would have offered you a room change; please do not hesitate to contact our receptionists during your next stay in any case you have an unpleasant smell in your room, in order to find a solution together. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is our hope that you will give us the opportunity to welcome you again in beautiful Bern. Best wishes YOUR Ibis Bern Expo Team

AccorHotels certified review
Mirko Business - 08/03/2018
« Clean and friendly, perfect for business »

The staff is friendly, the hotel is clean, Breakfast was sufficient and the wifi was perfect. What else do you need ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V. Thank you very much for your review and personal comments regarding your stay at the Ibis Bern Expo from this week. It is a big pleasure to receive your positive feedback and we are more than happy to share your comments with our team. We are sure that your compliments will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you! We hope to see you again very soon. Best wishes from beautiful Bern YOUR Ibis Bern Expo Team

AccorHotels certified review
Van T. Couples - 25/02/2018
« EFficient cosy and clean »

We arrived quite late but we’re greeted at the entrance check in went smoothly and the room was clean and comfortable. Bathroom reminded me of the old ibis hotel but overall it was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V. We very much appreciate your review regarding your stay at the Ibis Bern Expo. We are very happy that in general you felt comfortable in our hotel and we hope to see you again very soon. Best wishes from Bern The Ibis Bern Expo Team

AccorHotels certified review
Stefan K. Couples - 25/02/2018
« Room ok, breakfast better »

For just one overnight stay visiting family the location is conveniently close to the motorway. Breakfast offers a large choice of food for not that much money! The rooms are ok, bed comfort could improve a bit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Keller Thank you very much for your comments regarding your stay at Ibis Bern Expo in February 2018 and please excuse our late answer. We hope you enjoyed the time together with your family in our beautiful City of Bern. Great you liked the location of our hotel! Furthermore, we are proud to forward your compliments about the breakfast offer to our whole team, thank you very much! The more, we are sorry that our “Sweet Bed by Ibis” did not meet your expectations; please allow us to express our sincerest apologies. Moreover, we feel sorry that your welcome drink voucher was not ready upon your Check-In. Of course we did forward your comment to our team, in order to prevent this situation for you and other loyal guests in the future. Thank you for your honesty. We hope to see you again very soon. YOUR Ibis Bern Expo Team

AccorHotels certified review
Mari Families - 18/02/2018
« I return here again and again when visiting friends and relatives in Bern »

As usual, comfortable, and my room preferences were met. Although I do not require the city transportation, since I have a Swiss Pass, it is great that Ibis offers it. Nr 9 tram very convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B. Thank you very much for this wonderful review regarding your stay at Ibis Bern Expo. It is a pleasure to receive your positive feedback and we will share your comments with our team. We hope to see you again very soon. Best wishes YOUR Ibis Bern Expo Team

AccorHotels certified review
Ramachandran S. Business - 05/02/2018
« Good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. Thank you very much for the great review regarding your stay at Ibis Bern Expo. We are glad that you enjoyed your stay and hope to see you again very soon. Best wishes from Bern YOUR Ibis Bern Expo Team

AccorHotels certified review
Anonymous Business - 05/02/2018
« Frustrating »

Frustrating, after 10 times. The hotel still does not succeed to deliver the bill automatically by Mail. I always have to call to the hotel again to request it personally.

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr H. Vielen Dank für Ihre persönliche Rückmeldung zu Ihren Aufenthalten im Ibis Bern Expo. Vor allem aber bedanken wir uns für Ihre Treue in den vergangenen Monaten. Wir freuen uns jeweils sehr, Sie bei uns willkommen zu heissen. Umso mehr bitten wir Sie vielmals um Entschuldigung für die entstandenen Unannehmlichkeiten bezüglich dem Versand der Rechnungen per E-Mail in den vergangenen Wochen. Ihre Bewertung inklusive Kommentare haben wir im Back Office der Rezeption aufgehängt und in Ihren zukünftigen Reservationen von dieser und nächster Woche haben wir einen entsprechenden Vermerk gemacht, dass Sie die Rechnung per E-Mail wünschen. Nichtsdestotrotz, sind wir Ihnen dankbar, wenn Sie uns bei Check-In jeweils darauf hinweisen, dass Sie die Rechnung per E-Mail wünschen. Wir freuen uns, Sie heute Abend bei uns willkommen zu heissen und grüssen Sie herzlich. IHR Ibis Bern Expo Team

AccorHotels certified review
Venkatachalam V. Business - 29/01/2018
« Mr »

The stay was good. Suggest you to keep a water kettle in room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V. Thank you very much for your personal feedback regarding your stay at Ibis Bern Expo. It was a pleasure to host you during the last two weeks and we are glad you enjoyed your stay with us in general. We are a two star hotel and part of the Accorhotels chain. All our amenities, furnishing, toiletries etc. are standard for the Ibis hotels. Should you wish to stay in a more upscale hotel with more amenities, such as a kettle and fridge, please check the AccorHotels website. We offer several brands in the center of Bern. In the same building for example you will find the Novotel Bern Expo****. Prices vary per location, brand and seasonality. Should you need hot water during a future stay at the Ibis Bern Expo, you can always get it free of charge at our reception desk. We hope to see you again very soon. Best wishes YOUR Ibis Bern Expo Team

AccorHotels certified review
Luca Business - 27/01/2018
« Reservation was cancelled without notice »

Hello, I reserved a room on Ibis BUDGET hotel using Accord application, which requires the mandatory utilization of a credit card. I've done it several times and it always worked. I received a confirmation email saying the room was booked and cancellation was free of charge until 14:00 of the day of arrival. After 14:00 the room would be charged. This is the hotel policy and I'm fine with that. Instead, at 18:20 I received an email saying that the room had been cancelled. I called the hotel and after some time on the phone I got a free upgrade to IBIS (even though I had to pay the breakfast twice, i.e. it was charged even if it was included in the price of the IBIS budget). The room was cancelled because I dind't show up before 14:00 and the reservation was not guaranteed by cc. How is that possible? What makes me unsatisfied is the fact that I don't feel reliable anymore booking the hotel with the Accord application. I've been told that I should call to confirm my reservation because it was not guaranteed by credit card (which I find difficult to understand as I had to use the cc to complete the reservation with Accord app!). Sorry but I don't want to spend time on the phone, that's why apps were invented, right? Due to my work I'll never be able to show at the hotel before 14:00 and my concern is that the reservation is going to be cancelled again. Under these circumstances, if this is the policy of the hotel and not a technical problem of the application to be fixed asap, I'll have to look for other accommodations in the future. Best regards, Luca P.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P. First of all, we would like to thank you that you did address your problem directly on spot on your departure day. Furthermore, thank you for taking the time to tell us about your experience at the Ibis Bern Expo in a written form. Once again, we are sorry that your reservation has been cancelled without trying to contact you by telephone in advance. Rest assured that we have informed the whole reception team about your case in order to sensitize everybody. We would like to inform you again about a few very important points (after we have made a few test bookings with different rates): Indeed, we had a reservation at Ibis Budget Bern Expo for the night of 23/01/2018. Even though, your credit card details are saved in your Accorhotels application the credit card details need to be filled in manually during the reservation process. As soon as our clients fill in the credit card details the reservation is guaranteed and won't be cancelled in any case. In case the clients decide for a so called "Non-Refundable" rate (low priced rates with stronger cancellation policies. These reservations cannot be cancelled or modified anymore and the costs are charged directly at the time the booking is made) they can choose if the payment should be done with the saved credit card in their application. This payment process needs to be validated manually by clicking a box, in order to give the agreement, that the credit card has been used. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to see you again in the near future. Best wishes The Ibis Bern Expo Team

AccorHotels certified review
Madhu Business - 22/01/2018
« Not Good and Not Bad »

Room Temperature is bit higher. Often felt like opening Windows to get outside cool breeze to stabilize temperature to normal. Also it was not specified as its a 2 star facility where I don't get basic needs like water bottle, mini fridge etc..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nallana Thank you very much for your personal feedback regarding your stay at Ibis Bern Expo. It was a pleasure to host you during almost two weeks at the beginning of this year. We are a two star hotel and part of the Accorhotels chain. All our amenities, furnishing, toiletries etc. are standard for the Ibis hotels. Should you wish to stay in a more upscale hotel with more amenities, such as a kettle and fridge, please check the AccorHotels website. We offer several brands in the center of Bern. In the same building for example you will find the Novotel Bern Expo****. Prices vary per location, brand and seasonality. Should you need hot water during a future stay at the Ibis Bern Expo, you can always get it free of charge at our reception desk. We are sorry that the temperature in your room did not meet your expectations; please allow us to express our sincerest apologies. We hope to see you again very soon. Best wishes The Ibis Bern Expo Team

AccorHotels certified review
Vyacheslav K. Solo - 20/12/2017
« Nice place to stay overnight »

Friendly staff, cheaper price for room, good public transportation What was unpleasant - pungent smells from the stables. So, air conditioning of the room was a bit complicated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K. Thank you very much for your personal review regarding your stay at Ibis Bern Expo. We are glad you liked the price-performance-ratio and you felt comfortable around our team. We are happy to forward this compliments to all our employees. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you. The more, we feel sorry you felt disturbed due to the smell from the stables around our hotel. For your next visit we recommend you to ask for a room to the other side (street side) in order to avoid the unpleasantness. Upon availability we are more than happy to accommodate you in one of those rooms. We wish you a Merry Christmas and a Happy New Year. YOUR Ibis Bern Expo Team

AccorHotels certified review
Anonymous Business - 20/12/2017

The only issue is the heating in the room as it was too hot and it did not allow to sleep well. I had to open the window to be able to sleep well the breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. I. Thank you for taking the time to tell us about your experience at the Ibis Bern Expo. We are very sorry that you could not find a good night's rest; please allow us to express our sincerest apologies. We would like to inform you that every guest has the possibility to control / adjust the heating on his / her own room. For your next stay, our team at the reception is more than happy to explain you the functionalities. It is our pleasure to receive your positive Feedback about our breakfast buffet and we are glad you liked it. We will share your comments with our team, thank you very much! We wish you a Merry Christmas and a Happy New Year and we hope to see you again in 2018. YOUR Ibis Bern Expo Team

AccorHotels certified review
Stefan Business - 19/12/2017
« Ideal stay for a night »

Being on a business trip, this location is a perfect stay as it is close to the motorway and still not that far with public transports from the city centre. The local public transport is included in the city tax and the tram station is just across the street. Parking is difficult if there is a ice hockey game in the nearby rink. Particularly nice on our departure, the receptionist called the next ibis hotel along our trip to see whether they still ad availability for the following night!

Our hotel has responded to the review
Our hotel has responded to the review

Guten Tag Herr K. Aufgrund Ihrer Daten in unserem System erlauben wir uns, Ihnen in Deutsch zu antworten. Wir bedanken uns herzlich für Ihre persönliche Rückmeldung zum Aufenthalt im Ibis Bern Expo. Wir freuen uns, dass Sie vom Standort unseres Hotels und vom kostenlosen Ticket für die öffentlichen Verkehrsmittel profitieren konnten. Mit grossem Stolz leiten wir Ihre lobenden Worte an unser Team an der Rezeption weiter. Denn Ihre Zufriedenheit ist für unsere Mitarbeitenden, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung, vielen Dank. Wir wünschen Ihnen frohe Festtage und hoffen, Sie auch im neuen Jahr wieder bei uns willkommen zu heissen. Herzliche Grüsse IHR ibis Bern Expo Team

TripAdvisor review
Business - 12/12/2017
« Very Good »

Very good, I really appreciate everything, rooms, services, people, the fact to have a local transport for free, the fact that it is very near to tram station, the breakfast, the employees... I recommend it

Our hotel has responded to the review
Our hotel has responded to the review

Dear abdelm0nam Thank you very much for this wonderful review regarding your stay at Ibis Bern Expo. We are glad that you enjoyed your stay and hope to see you again very soon. YOUR Ibis Bern Expo Team

AccorHotels certified review
C. Business - 11/12/2017
« excellent »

Excellent stay, good room, good breakfast, friendly staff and very helpful, good initiative to give a free transport ticket. Very convenient to come with S-Bahn. The only bad point which is not the fault of the hotel : the Chinese neighbors who are very loud at late evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Chatard Thank you very much for this awesome review regarding your stay at Ibis Bern Expo. We are so happy that you enjoyed your stay with us. Rest assured that we will forward your compliments to all our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you! Furthermore, we hope you spent some unforgettable moments in beautiful Bern and you had the chance to travel around many times with our free tickets for the public transportation system in the City of Bern. We are glad you liked the so called "Bern Ticket". We are so sorry that you did not get a good rest due to loud neighbours. During your next stay with us you are more than welcome to call at the reception. This information will give us the possibility to point out to other clients that they should accept the night's rest. We wish you a Merry Christmas and a Happy New Year and we hope to see you again in 2018. Best wishes YOUR Ibis Bern Expo Team :-)

AccorHotels certified review
Anonymous Business - 29/11/2017
« Perfect »

Everything was spot on, as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. What a wonderful review, thank you very much. It is our pleasure to receive your positive feedback and we are more than happy to share your comments with our team. We hope to welcome you again very soon. YOUR Ibis Bern Expo Team

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