Hotel - ibis Bern Expo
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Bern Expo Hotel

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3.5/5 742 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  CHF
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  CHF
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Outdoor playground for children  (Nearby)

Catering

  • All-you-can-eat breakfast buffet
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Uncomplicated, modern and comfortable, with a cozy bed and a functional bathroom. You will find everything you need in an Ibis room.

  • 96 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for ibis Bern Expo

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 742 reviews
TripAdvisor review
Business - 10/10/2017
« Great value for price »

The hotel is across the street from the Bern Expo grounds. Great facility and easy access to the tram line. 5 minutes from downtown. top service from staff. a great hotel to stay at when visiting Bern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ioannis691 Thank you for your kind words and the great review of our hotel! Especially your compliments about our staff make us very proud and of course we will share your comments with our team. We are glad that you enjoyed your stay with us. We hope you spent some unforgettable moments in the wonderful Capital of Switzerland and would be very glad to see you again very soon. YOUR Ibis Bern Expo Team

TripAdvisor review
Business - 27/06/2017
« Surprised »

Despite the lobby being a bit unsightly, the service was excellent, the hotel receptionist very friendly and helpful. Despite this, the rooms were very clean, bathroom clean and the airco was a welcome relief because it was very hot during my stay. Don't let the exterior and the lobby fool you. Its a good hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Western T, Thank you very much for taking the time to share your experience with us and other travelers. We are glad you enjoyed your stay and looking forward to welcome you again. Best regards from the team of the hotel ibis Bern Expo

TripAdvisor review
149priyav Family - 19/04/2017
« Stay at Bern Ibis »

Our stay at Bern Ibis has been great! Ambience was good and the room was very spacious. It is easily accessible with public transport. Also provides good view of the scenic beauty of mountains.... Value for money!

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, thank you very much for your positive comment. We are pleased to read it. best regards from the team of the hotel ibis Bern.

TripAdvisor review
Couples - 09/04/2016
« Not what we hoped for »

We stayed in four Ibis along our road trip and this one was the only bad one. They advertise AC but told us it only blows room temperature air due to the Swiss green laws. They told us to open our window if we were too hot, eventhough a sticker on the window asks you to leave it shut to keep the bugs out. We opened our window as we were told to do and the room ended up smelling like manure due to the horse riding equestrian center next to us. Our dog was awake most of the night due to the smells and so were we due to the heat and uncomfortable bed and very itchy sheets (I'm assuming due to the type of washing powder). Costumer service was average, the only helpful and nice person was the lady with long black hair and dark complexion at check in, she was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, thank you for taking the time to send a comment after your stay. We are very sorry you did not fell comfortable in our hotel and we thank you for the comment about our employee, we will inform her. Best regards, hotel ibis Bern.

TripAdvisor review
997dons Business - 09/11/2015
« Bern Ibis Expo »

This hotel is a budget hotel. The room is very sparse and the amenties are basic at best. I would suggest that if you enjoy staying a hostel then this hotel is more than adequate. While I understand the hotel is basic and have little complaints about the room. I must admit to being frustrated that an iron, ironing board, face cloth and clock are not available. Also the heating system did not function in the room. So if you are a business traveller I would recommend a different hotel. Of note the staff seem to be very cavalier and when asking about an iron stated they only had two and didn't know when these would return from other guests. In the end I will probably never book with IBIS again unless I am forced to do so because of the high cost of other hotels in the area. Clearly Switzerland is a different kettle of fish hence my choice.

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you for your information. Probably you stayed not in the hotel ibis but in the hotel ibis budget, located in the same building. We are very sorry, you could not get an iron, of course, we do have several of them for our clients. We are sorry your experience did not match with your ecpectations. Best regards from the team of the hotel ibis Bern.

TripAdvisor review
melojr Business - 17/06/2015
« Very good hotel »

Very well located, nice staff, simple but good meal (as it is used to be in all ibis chain), fair price, nice internet service. The only issue was with the bath amenities, it run out. Even though I recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for you comments. It is always nice and importent to hear the opinion from our guests. We are looking forward to welcoming you soon again. Kind regards from the hotel ibis Bern Expo

TripAdvisor review
Couples - 18/03/2015
« Average-low Ibis »

Low quality/service IBIS hotel. Good if you attend an event at Bern Expo, but overpriced for being an IBIS. Far from the center but good connection through public transportation. Service/Staff in the Swiss average = correct but not friendly, kind-of helpful but cold and not welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, nous vous remercions d'avoir pris le temps de nous écrire à la suite de votre séjour. Nous somme désolés que le service et la pristation n'aient pas été à la hauteur de vos attentes et nous vous prions d'accepter nos plus sincères excuses. Meilleures salutations du Novotel Bern

TripAdvisor review
cieslatom Friends getaway - 04/09/2014
« Ibis »

The rooms seem visually quite outdated (design of 90´s standards), lobby went through remodeling and looks more fresh. Only setback was small lounge for breakfasts, so it was hard to find a seat (Sunday 31.8.2014). Otherwise a pleasant stay, the staff was very helpful

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for taking the time to send a comment after your stay with us. We are renovation the lobby and breakfast area of the hotel ibis budget, this is why the two hotels share the breakfast at the moment in the hotel ibis (same entrance). But this will be finished in the next days. We appreciate your understanding and are pleased of the comment about our staff members. Looking forward to welcome you again some day we remain with best regards the team of the hotel ibis in Bern

TripAdvisor review
Family - 27/08/2014
« clean and big room »

I stayed just one night with my family. It was really big size room for family. I assume Swiss quality is much higher than France. In fact, it was even better than France Novotel. Only reception was poor that has just two desks. Friendly staff and hospitality.

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for taking the time to send a comment after your stay. We are glad you enjoyed your stay and felt comfortable. Thank you as well for the positive ceomment concerning our staff. best regards from the hotel ibis Bern

TripAdvisor review
Tim B Family - 20/08/2014
« poor value and noisy »

- Poor value considering it is in the same buildign as the ibis budget, which has higher rooms with a great view of the mountains. - Poor sleep quality as our room was noisy - the wastewater pipe must have been next to us which meant a big noise and then runnig water for 15 seconds, repeated every minute throughout the night.

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for taking the time to send this comment after yxour stay. All information is important to improve our service. Looking forward to welcome you again we remain with best regards the team of the hotel ibis Bern

TripAdvisor review
OinK_Chan Family - 13/08/2014
« Close to Expo »

Room was quite large (I stayed at triple room). Bed was good, but I think the pillow was to soft. Good size bathroom. Location is about 10 minutes by tram from city centre and tram came every 5-10 minutes. Close to shopping centre (5-10 minutes walk). Didn't try breakfast. Wi-fi was good. Very quick and efficient check in (they already prepared my room card & transport coupon). Receptionist staff was great.

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for taking the time to send a comment after your stay. We are glad you enjoyed the time in our hotel and look forward to welcoming you again one day. best regards from the team of the hotel ibis in Bern

TripAdvisor review
Couples - 15/07/2014
« Good hotel »

Friendly staff, relatively clean, good location - 15 minute walk to the center and they provide free tram pass in case you want to take public transportation. One drawback - parking. Very expensive (20 CHF per night) parking considering it's not in residential or busy area. Also, you can't even enter the parking to unload and bring thing up the things to the room without paying for at least an hour (5 CHF).

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for taking the time to send a comment after your stay with us. Parking is free for 30 minutes. For 24h we charge CHF 20 for our clients. We are pleased you enjoyed your stay and look forward to welcome you again. best regards the team of the hotel ibis Bern

TripAdvisor review
John S Family - 23/06/2014
« Disappointed »

Close to public transport. Liked use of tram pass. Missed a room safe and tea and coffee making facilities. Room was very clean. On arrival noticed toilet seat was cracked. Advised reception - seat was replaced.

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for your comment. In all ibis budget hotels there are no tea of coffee facilities in the rooms. We do not provide this service, it depends on the hotel categorie and the room rate. best regards the team of the hotel ibis budget Bern

TripAdvisor review
RoyMurray Couples - 10/06/2014
« Ibis Bern Expo »

Not an interesting area but good tram service to the centre. Helpful staff and a good breakfast. Some reasonable restaurants 10 minutes walk away. Car parking unreasonably expensive for an out of town location.

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for your comment. We are glad you enjoyed your stay that much. best regards the team of the hotel ibis Bern

TripAdvisor review
Joao Ricardo T Couples - 02/06/2014
« Great location! »

Tram stop right in front of the hotel. Very helpfull staff. Rooms are small but very clean. Staff helped us with city guide and which were the points of interest. Bern is such a very beautiful city with some great places to visit.

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for sending a comment to us after your stay. We are glad you enjoyed it so much to be with us. Of course, we will inform our staff about your comment. best regards hotel ibis in Bern

TripAdvisor review
Hansen, D Friends getaway - 14/05/2014
« Convenient location »

Friendly and helpful staff, good breakfast, great views of the mountains, and easy access by foot or tram to city centre of Bern. As I was attending an event at the EXPO, you could not be nearer - perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, thank you very much for your comment. We appreciate you enjoyed your stay with us. Looking forward to welcome you again. best regards the team of the hotel ibis budget Bern

TripAdvisor review
Business - 23/04/2014
« Good, but could have been better »

The hotel is away from the historic town centre, but obviously very handy for the expo centre. It's not easy to drive there, because of the one way streets and no right turns that jump up at the last minute. Car parking is not cheap - 20 CHF a night - and I wish they would tell you this on the hotel booking page. Once parked, you can use the tram or bus from across the road to access the Swiss travel system. It's a long way from the Wankdorf station to the hotel, and we found it was as quick to take the tram to the Hauptbahnhof as it was to mess around with Wankdorf. You could walk to the edge of the old town in just under half an hour. The hotel is a very fresh Ibis. The breakfast area is not very large, and the menu was quite limited, a poor choice of cereals, no teapots and only UHT milk. The bread could have been fresher and it would have been nice to have had a more cheerful waitress on duty. As is usual with an Ibis, the bar staff double as front desk - and bar service is a little lack lustre. A welcome drink voucher was non negotiable, if you didn't want a beer or soda, there was no chance of an upgrade, even if you wanted to pay the difference. Service at the front desk was friendly and helpful - but the hotel seems to attract coach loads of visitors all of whom seem to take hours to transact even the shortest visit, so check in and out can be lengthy.

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for your interesting comment after your stay with us. We are sorry you had to wait at the reception desk. Our staff is working every day to provide the best service for our clients. And we are looking forward to welcoming you again soon in our hotel. best regards the team of the hotel ibis Bern

TripAdvisor review
Sergeja P Business - 06/04/2014
« A warm welcome »

The staff was extremely friendly and helpful, check in and check out went smootly and efficiently. The room was quiet and the bed really comfortable - perfect conditions for sleeping well. The bathroom space is well organized and I liked the fact that it was so clean. The same is true of the wardrobe. All in all the experience was very good.

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much for your comment. We appreciate you enjoyed your stay with us and felt so comfortable. All our team members are working every day for achieving this standard for our clients. Looking forward to welcome you again in our hotel. best regards from the ibis hotel in Bern

TripAdvisor review
Picturehouse2013 Family - 04/01/2014
« An enjoyable week »

My wife and I spent a week at the hotel over the Christmas period. Although we did not arrive until about ten in the evening, the hotel reception was ready for us. Our room was excellent: it had enough storage space for all our needs, without our suitcaes getting in the way. The shower and toilet room were also sufficiently spacious. Both room and shower were fully cleaned each day and fresh towels provided. The only criticism we had was the lack of choice on the television - no English speaking channels. On the other hand, there was a computer in the reception area, which guests could use free of charge. Although there was a nice selection of cold food for breakfast, we were disappointed that nothing hot (eg scrambled egg) was provided, given the cost of 15 francs. The hotel itself is very conveniently located, being close to motorways as well as being on a tram route for the centre of Bern as well as the station (about ten minutes away). A large Co-op supemarket is two tramstops away. Although our last night at the hotel was disrupted by a very noisy guest, the hotel responded positively, when we raised it at the reception desk on checking out. Indeed, contrary to some other comments on this site, we found the hotel staff unfailingly polite and helpful. Indeed, on one night, when the hotel was full, a member of the reception team helped two couples, who had arrived late in the evening without booking, find rooms at another hotel. We regularly go to Bern, as my wife has relations there, and would certainly be happy to stay again at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, thank you very much for your comment with all the information about your stay. And we are pleased you enjoyed your stay that much. Our team always wants to provide a perfect service for our guests so that everyone is content and feels very comfortable and welcome. We look forward to welcome you and your wife again soon. best regards the team of the hotel ibis Bern

TripAdvisor review
Family - 04/01/2014
« Unfriendly Staff »

Location is not in down town but thanks to the tram. 15 minutes to down to wn and 10 minutes tram interval is helping. David, you must remember that we are the hotel's guests and you are the staff. Don't be snobbish

Our hotel has responded to the review
Our hotel has responded to the review

dear customer, thank you very much about your comment. We will talk about this item directly with our team member. This is not how we want our staff to react. But we hope you enjoyed staying in our hotel and we look forward to welcome you again. best regards hotel ibis Bern

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