Hotel - ibis Bern Expo
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Ibis Hotel Hotel

ibis Bern Expo Hotel

Am Guisanplatz 4 
3014  BERN
SWITZERLAND

728 reviews
TripAdvisor Rating Based on 728 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  CHF
  • Outdoor playground for children  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 20  CHF
  • Outdoor playground for children  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Outdoor playground for children  (Nearby)

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Uncomplicated, modern and comfortable, with a cozy bed and a functional bathroom. You will find everything you need in an Ibis room.

  • 96 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 1,285 reviews

Our guest reviews for ibis Bern Expo

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 728 reviews
AccorHotels certified review
Anonymous Families - 10/08/2017

We checked in late at night and opened the door of our room only to find a whole family inside. Hotel staff pretended that it was an error but i have strong doubts that they thought we are not coming and tried to sell the rooms to other people. Hotel was completely booked and not being able to accommodate us, manager offered us rooms in ibis budget and completely reimburse us along with free breakfast for all of us. At the end, manager could control the damage by offering free rooms in budget hotel and reimbursement of already paid money but it was shocking for me to see such behaviour from ibis staff.

AccorHotels certified review
Sl G. Families - 10/08/2017
« Good Location but no water in room »

It'll be highly appreciated to make water ( cold & hot) available and self service by guest instead of queuing and begging for it at the reception since it is a ond man operation.

AccorHotels certified review
Dr D. C. Couples - 07/08/2017
« Typical Ibis in good location. »

We appreciated the fact that we were given passes for the local tram/bus system for each day of our stay. We thought the breakfast charge was too high and did not eat there.

AccorHotels certified review
Anonymous Families - 06/08/2017
« Disappointing - they did not fulfil any of our requests »

I preregistered online but when I got there I had to register all over again and our room key was not ready - they did not seem at all bothered about this when I queried it with them. During registration I asked for a room on a high floor away on the south side of the building - we were given a room on the second floor on the north side of the building. They seem to have ignored both requests.

AccorHotels certified review
Paul Business - 29/07/2017
« Your Employees are Great »

I stayed for 4 nights and I was treated very well by your employees Javier and Oliver. The room was perfect.

AccorHotels certified review
Petesuffolk Couples - 15/07/2017
« Very expensive, not very good. »

Very busy. Car entrance and parking something of a nightmare. Had to wait ages to book in. Stunned by how expensive it was compared with other Ibis hotels we have stayed at all over Europe. No proper food on offer. No decent restaurants nearby. All in all a bad experience, I shall not be returning - ever!

AccorHotels certified review
Flying D. Business - 30/06/2017
« Surprised but in a good way »

The lobby is nothing to write home about but the staff are extremely helpful

AccorHotels certified review
English L. Families - 27/06/2017
« Disgraceful »

Due to a mix up regarding the extra nights booked 69 year old visitor to Switzerland thrown out without any assistance finding alternative accommodation.

TripAdvisor review
Business - 27/06/2017
« Surprised »

Despite the lobby being a bit unsightly, the service was excellent, the hotel receptionist very friendly and helpful. Despite this, the rooms were very clean, bathroom clean and the airco was a welcome relief because it was very hot during my stay. Don't let the exterior and the lobby fool you. Its a good hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Western T, Thank you very much for taking the time to share your experience with us and other travelers. We are glad you enjoyed your stay and looking forward to welcome you again. Best regards from the team of the hotel ibis Bern Expo

AccorHotels certified review
Florence Solo - 06/06/2017
« Agreable and convenient »

Hello, Nothing to say regarding the service. It was convenient as the Bern EXPO is right across the street.

AccorHotels certified review
Yb Business - 18/05/2017
« Alles gut! »

Alles bestens...

AccorHotels certified review
Paolo Solo - 17/05/2017
« Very good hotel »

Very good hotel in good position (for the fair), easy to reach by car and park (but quite expensive) and to reach the center by tram.

AccorHotels certified review
Marcel P. Business - 16/05/2017
« Satisfied »

A The value of 20 Swiss francs for THAT breakfast is very questionable B 20 Swiss francs for 10 hours parking is customer unworthy (Please do not excuse that we are in Switzerland)

AccorHotels certified review
Kornnat Couples - 16/05/2017
« Good location. Good Room »

Overall was good. But need to ride tram from and to train station. And google map tell me wrong tram stop so I had to walk too far to hotel.

AccorHotels certified review
Anonymous Couples - 04/05/2017

Overall our stay was pretty good. Good location with the tram station right opposite the hotel. The only thing to improve would be the pillows, as it was rather soft and flat which find it quite difficult to sleep. Would suggest to provide more pillows in the room. Also, to suggest to have bigger rooms for 3 adults traveling.

AccorHotels certified review
Anonymous Business - 23/04/2017

The rooms are great, location is great. The only downside was the noise because my room was facing the tram way and it is noisy.

AccorHotels certified review
Anonymous Families - 20/04/2017

It was a good stay. Friendly staff and a nice location.

TripAdvisor review
149priyav Family - 19/04/2017
« Stay at Bern Ibis »

Our stay at Bern Ibis has been great! Ambience was good and the room was very spacious. It is easily accessible with public transport. Also provides good view of the scenic beauty of mountains.... Value for money!

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, thank you very much for your positive comment. We are pleased to read it. best regards from the team of the hotel ibis Bern.

AccorHotels certified review
Anonymous Friends - 18/04/2017

The personnel in the reception is really kind and make you feel very welcome since the beginning. Congratulations for that! The space in the room was enough and comfortable. The rooms were very well accommodated and clean.

AccorHotels certified review
Anonymous Couples - 18/04/2017

Overall great experience. Very delicious to make your own waffels. The parking lot was crowded, and the parkingspaces didnt fit the large cars. We would appreciate some sort of fruit or vegestable at the breakfast table. There where only 2 towels, and it would be nice to have 2 smaller towels as well.

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