Hotel - ibis Styles Hamburg Alster City
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Hamburg Alster City Hotel

4.0/5 364 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Unlimited Wifi Internet access included in the price
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • pets allowed 11  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 67 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 2 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 234 reviews

Our guest reviews for ibis Styles Hamburg Alster City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 364 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 13/10/2018 TripAdvisor review
« High quality of beeakfast and very good beds for good sleep »

Easy arrival / check-in process, high quality of breakfast (including pancakes *g* ) - beds very comfortable for a good rest. Rooms quite big. Convenient even if staying without car. Personnel very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you very much for your great feedback. We are very glad that you enjoyed your stay in our hotel. We are happy to welcome you again :-) With sunny regards.

Alan Solo - 25/09/2018 AccorHotels certified review
« RETURN TO HAMBURG »

This was my second visit ths year. I have used this hotel several times previously and hope to do again next year., As usual in IBIS Hotels, the bed was extremely comfortable. Good cold buffet breakfast in a pleasant light room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan S., We very much appreciate your comments regarding your stay at the ibis Styles Hamburg Alster City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sebastian Horn - Hoteldirektor ibis Styles Hamburg Alster City Holsteinischer Kamp 59 • 22081 Hamburg • Deutschland T +49 (0) 40… • F +49 (0) 40…0 se… ibis.com • accorhotels.com LFPI Hotels Management Deutschland GmbH Sitz der Gesellschaft: Aachen Registergericht: Aachen HRB 17042 Geschäftsführer: Philipp Bessler USt-IdNr.: DE81…

Solo travel - 15/08/2018 TripAdvisor review
« ASTER CITY- HAMBURG »

Hotel is in a quiet location. Large comfortabe bed in a spacious room with plenty of storage space. The enjoyable buffet breakfast is taken in a light room with plenty of seating at separate tables. The hotel is about a ten minutes stroll to Hamburger Straße U-Bahn station. There is a frequent service to the main sation and city centre. The airport is a 15min journey with one change.. I have stayed at the hotel on many occasions and will be returning in September.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALANMaidenhead, it is pleasure for us to read your feedback. Thank you! We are looking forward to your next stay with us. Sunny greetings.

Business - 06/08/2018 TripAdvisor review
« Very hot room »

Hotel room without air condition should be state of the art at Ibis Style in 2018. Parking garage (lifting platform) is very narrow, due to that car door was damaged. Outside parking due to resident parking not possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pedro_VX100, We want to thank you for your feedback and for your time you invested for your description of our service features. Much to our regret we did not fulfill your expectations. It is true that we don’t have any air conditioning in our hotel. This is mentioned at our homepage. We are sorry to hear that you had difficulties with our parking lots. Sadly we can’t track down the mentioned issue. It anything like this happens to you again please inform the staff immediately so we they can find a solution with you. We are very thankful for honest feedback and hope to welcome you again. Best regards!

Couples - 17/07/2018 TripAdvisor review
« A Basic Hotel Near the Airport »

The hotel is relatively close to the airport about 10 to 15 minutes drive. Given a 2-star hotel with the facilities, service and the conditions of the room being very basic, I consider its price is relatively high though the price has included breakfast. Afterall, I would rather pay a little more for Sofitel Hamburg Altar Wall. Having said that, Ibis is barely acceptable as a 2-star hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear wltam013, Thank you very much for your nice comment - we really appreciate it! We are happy to hear you feel comfortable at our hotel and hopefully we may welcome you again soon! Best regards!

Couples - 20/12/2017 TripAdvisor review
« Hamburg - just outside the center of the City »

Hotel is located 5-6 stops with Hochbahn - outside the center of Hamburg Easy to reach the station 200 m - buy a 9 hour ticket if you use the train more than 4 times within the 9 hours Fine breakfast, clean rooms and a very friendly staff at the reception You can park outside the hotel if you will save EUR 12 in there private P area

Friends getaway - 14/11/2017 TripAdvisor review
« A very nice hotel »

A very nice hotel, with good and clean rooms, satisfactory breakfast, helpful staff. Location is satisfactory; on a quiet street a few hundred meters from U-Bahn station. I would recommend this hotel to my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 846vedati, many thanks for your great comment. It was a pleasure to have you with us. We hope to welcome you again soon. Best regards from Hamburg!

Business - 04/09/2017 TripAdvisor review
« Calm and comfort »

I like this hotel and stay here every time visiting Hamburg. Very calm district with wasy access to public transport and supermarkets. Good breakfast, friendly staff, clean room, and ibis styles service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valeriy_nk, thank you very much for your great feedback. We are very glad that you enjoyed your stay in Hamburg. Looking forward to welcome you again soon. Kind regards!

Anonymous Solo - 14/04/2017 AccorHotels certified review

Very friendly and helpful staff especially at the reception. Comfortable room with plenty of storage space, large very comfortable bed. Well presented buffet breakfast in a large light room. Located in a quiet road, a five minute walk to Hamburger Straße U-Bahn station. Have stayed here at least three times before. Will probably return next year.

Anonymous Solo - 28/03/2017 AccorHotels certified review

This was my third stay at Ibis Styles Alster City. Everything was fine, as always. This is one of my favourites among all Ibis hotels.

Couples - 10/03/2017 TripAdvisor review
« Weekend away »

Great hotel, convient to airport and Hamburg city centre it's just a few u stops each way, Hamburg meile shopping centre a few minutes walk away with selection of bars restaurants and shops just like Hamburg city centre

Our hotel has responded to the review
Our hotel has responded to the review

It is pleasure for us to read your feedback. Thank you! Great to hear that you enjoyed Hamburg. We are looking forward to your next stay with us. Best regards

Anonymous Solo - 12/11/2016 AccorHotels certified review

Gut.

Solo travel - 21/09/2016 TripAdvisor review
« 2 days in HH »

very quiet place, big room, large bed, excellent sleeping confort.... closed winbows because landing of planes very near. breakfast not at the level for an "Ibis Style", poor bread, cheese and low quality meats Ibis in Hamburg center was full...

Our hotel has responded to the review
Our hotel has responded to the review

Dear guydxxx, thank you for your comment and the time you invested. Sadly we could not convince you with all of our provided services. Please be assured that the noise of planes is not a problem our guests have to suffer usually. During your time at our hotel the airport had technical issues. For that the flight corridor had to be changed. We thank you again for your honest feedback and still try our best to achieve our self defined targets. But for all that we would be very happy welcoming you again soon.

Anonymous Couples - 13/07/2016 AccorHotels certified review

It was just perfect :)

Solo travel - 03/05/2016 TripAdvisor review
« IBIS-ALSTER CITY »

Very friendly staff. Hotel very clean. Room featured a large, very comfortable bed. An enjoyable buffet breakfast in a bright very pleasant room with plenty of seating, incuding tables for 1 or 2 guests. Situated a short walk from Hamburger Straße U-Bahn station with frequent trains to the main station and the city centre. Easy journey to Hamburg Airport. This was my third visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Maidenhead, thank you for your feedback. It was great to have you staying with us. We are looking forward to welcome you again.

Anonymous Business - 02/05/2016 AccorHotels certified review

nothing great.

Anonymous Solo - 26/04/2016 AccorHotels certified review

I really enjoyed my stay there, the room was nice, the reception service was great and really helpful.

Anonymous Business - 15/04/2016 AccorHotels certified review

Nice and quiet stay. The hotel is comfortable but not luxurious. Good quality / price. Good service.

Anonymous Business - 03/04/2016 AccorHotels certified review

This was once again a very nice stay. Starting with a very friendly and professional check- in experience which made me feel welcomed and valued as a guest in the hotel all the way through to check out, the staff were great. This hotel will be my first choice whenever I return to Hamburg. The only small criticisms I might have are that I wish the wifi was a little better, and the fact that the room was very warm and I didn't seem to be able to alter this other than by opening the window. Unfortunately this led to being woken early by the deliveries to the supermarket next door. However, I would not like these criticisms to colour this review, everything else was extremely positive.

Business - 30/03/2016 TripAdvisor review
« Ich bin ein Hamburger! »

A comfy, clean and functional hotel in a quiet side street, a short 400m walk from the rather originally-named Hamburger Straße U-Bahn station, which is around 15 minutes from the city centre and Hauptbahnhof (main station). The rooms are the standard Ibis fare. A basic pared-down interior, but very clean with a comfy 'smart' bed. The staff are friendly and welcoming and all seem to speak good English, as well as other European languages, and the buffet breakfast is excellent. There is a pretty park at the opposite end of the street from the U-Bahn station which is nice for an early morning stroll/run, and Sky and Aldi supermarkets either side of the hotel to stock up on drinks/snacks etc. I would recommend this hotel to anyone on a limited budget who is not overly-fussed by being right in the city centre, and that appreciates a peaceful night's sleep.

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