Hotel - ibis Styles Hamburg Alster City
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Hamburg Alster City Hotel

4.0/5 344 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Unlimited Wifi Internet access included in the price
    • WiFi in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 11  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
  • Jogging track  (Nearby)


  • Breakfast included in the price
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 67 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 4 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Direct dial telephone
    • Baby bed
    • Pay per view channel(s)
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 228 reviews

Our guest reviews for ibis Styles Hamburg Alster City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 344 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 17/07/2018 TripAdvisor review
« A Basic Hotel Near the Airport »

The hotel is relatively close to the airport about 10 to 15 minutes drive. Given a 2-star hotel with the facilities, service and the conditions of the room being very basic, I consider its price is relatively high though the price has included breakfast. Afterall, I would rather pay a little more for Sofitel Hamburg Altar Wall. Having said that, Ibis is barely acceptable as a 2-star hotel.

Couples - 20/12/2017 TripAdvisor review
« Hamburg - just outside the center of the City »

Hotel is located 5-6 stops with Hochbahn - outside the center of Hamburg Easy to reach the station 200 m - buy a 9 hour ticket if you use the train more than 4 times within the 9 hours Fine breakfast, clean rooms and a very friendly staff at the reception You can park outside the hotel if you will save EUR 12 in there private P area

Friends getaway - 14/11/2017 TripAdvisor review
« A very nice hotel »

A very nice hotel, with good and clean rooms, satisfactory breakfast, helpful staff. Location is satisfactory; on a quiet street a few hundred meters from U-Bahn station. I would recommend this hotel to my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 846vedati, many thanks for your great comment. It was a pleasure to have you with us. We hope to welcome you again soon. Best regards from Hamburg!

Business - 04/09/2017 TripAdvisor review
« Calm and comfort »

I like this hotel and stay here every time visiting Hamburg. Very calm district with wasy access to public transport and supermarkets. Good breakfast, friendly staff, clean room, and ibis styles service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valeriy_nk, thank you very much for your great feedback. We are very glad that you enjoyed your stay in Hamburg. Looking forward to welcome you again soon. Kind regards!

Anonymous Solo - 14/04/2017 AccorHotels certified review

Very friendly and helpful staff especially at the reception. Comfortable room with plenty of storage space, large very comfortable bed. Well presented buffet breakfast in a large light room. Located in a quiet road, a five minute walk to Hamburger Straße U-Bahn station. Have stayed here at least three times before. Will probably return next year.

Anonymous Solo - 28/03/2017 AccorHotels certified review

This was my third stay at Ibis Styles Alster City. Everything was fine, as always. This is one of my favourites among all Ibis hotels.

Couples - 10/03/2017 TripAdvisor review
« Weekend away »

Great hotel, convient to airport and Hamburg city centre it's just a few u stops each way, Hamburg meile shopping centre a few minutes walk away with selection of bars restaurants and shops just like Hamburg city centre

Our hotel has responded to the review
Our hotel has responded to the review

It is pleasure for us to read your feedback. Thank you! Great to hear that you enjoyed Hamburg. We are looking forward to your next stay with us. Best regards

Anonymous Solo - 12/11/2016 AccorHotels certified review


Solo travel - 21/09/2016 TripAdvisor review
« 2 days in HH »

very quiet place, big room, large bed, excellent sleeping confort.... closed winbows because landing of planes very near. breakfast not at the level for an "Ibis Style", poor bread, cheese and low quality meats Ibis in Hamburg center was full...

Our hotel has responded to the review
Our hotel has responded to the review

Dear guydxxx, thank you for your comment and the time you invested. Sadly we could not convince you with all of our provided services. Please be assured that the noise of planes is not a problem our guests have to suffer usually. During your time at our hotel the airport had technical issues. For that the flight corridor had to be changed. We thank you again for your honest feedback and still try our best to achieve our self defined targets. But for all that we would be very happy welcoming you again soon.

Anonymous Couples - 13/07/2016 AccorHotels certified review

It was just perfect :)

Solo travel - 03/05/2016 TripAdvisor review

Very friendly staff. Hotel very clean. Room featured a large, very comfortable bed. An enjoyable buffet breakfast in a bright very pleasant room with plenty of seating, incuding tables for 1 or 2 guests. Situated a short walk from Hamburger Straße U-Bahn station with frequent trains to the main station and the city centre. Easy journey to Hamburg Airport. This was my third visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Maidenhead, thank you for your feedback. It was great to have you staying with us. We are looking forward to welcome you again.

Anonymous Business - 02/05/2016 AccorHotels certified review

nothing great.

Anonymous Solo - 26/04/2016 AccorHotels certified review

I really enjoyed my stay there, the room was nice, the reception service was great and really helpful.

Anonymous Business - 15/04/2016 AccorHotels certified review

Nice and quiet stay. The hotel is comfortable but not luxurious. Good quality / price. Good service.

Anonymous Business - 03/04/2016 AccorHotels certified review

This was once again a very nice stay. Starting with a very friendly and professional check- in experience which made me feel welcomed and valued as a guest in the hotel all the way through to check out, the staff were great. This hotel will be my first choice whenever I return to Hamburg. The only small criticisms I might have are that I wish the wifi was a little better, and the fact that the room was very warm and I didn't seem to be able to alter this other than by opening the window. Unfortunately this led to being woken early by the deliveries to the supermarket next door. However, I would not like these criticisms to colour this review, everything else was extremely positive.

Business - 30/03/2016 TripAdvisor review
« Ich bin ein Hamburger! »

A comfy, clean and functional hotel in a quiet side street, a short 400m walk from the rather originally-named Hamburger Straße U-Bahn station, which is around 15 minutes from the city centre and Hauptbahnhof (main station). The rooms are the standard Ibis fare. A basic pared-down interior, but very clean with a comfy 'smart' bed. The staff are friendly and welcoming and all seem to speak good English, as well as other European languages, and the buffet breakfast is excellent. There is a pretty park at the opposite end of the street from the U-Bahn station which is nice for an early morning stroll/run, and Sky and Aldi supermarkets either side of the hotel to stock up on drinks/snacks etc. I would recommend this hotel to anyone on a limited budget who is not overly-fussed by being right in the city centre, and that appreciates a peaceful night's sleep.

Anonymous Business - 17/02/2016 AccorHotels certified review

My stay was very positive. Online check-in worked perfect. Unfortunately not the online check out. I'd completed the form for online check out together with online check-in but I am still waiting for the receipt. Please take care that I'll get the copy of the bill with the data I provided for online check-out. Thanks!

Anonymous Families - 19/12/2015 AccorHotels certified review

As always: nice! I like this hotel for the coffee maschine, the innocent juice in the breakfast buffet, the staff, the rooms, the size and the atmosphere. No wannabee-smartass-pretend-to-be-imprtant performances. Just a hotel, sleepover and some breakfast. Perfect for me.

Solo travel - 29/11/2015 TripAdvisor review
« Disappointing 1st (and last) stay »

I'll start with good features; free calls within Germany was useful, staff at front desk were helpful & friendly. Complimentary cold breakfast was well stocked. To the negative points: the hotel is located next to a supermarket, and the delivery vehicles come in the early hours and are very noisy. Given that the windows don't seem to shut properly, this makes a good night's sleep difficult. If you want to cool the room down, opening the windows is the only option, as there is no air con. The walls seem to be very thin, as you could hear the next door room's alarm in the morning. Light bulbs in the bathroom didn't work, the door access to the room was temperamental and the room service didn't check to see if the shower gel was empty. Sadly won't be stopping at this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

We want to thank you for your detailed feedback and for your time you invested for your description of our service features. Much to our regret we did not fulfil your expectations but we assure you, that we take your comments seriously and proof it critically. We are very thankful for honest feedback and still try our best to achieve our self defined targets. Kind regards Sebastian Horn General Manager

Friends getaway - 18/11/2015 TripAdvisor review
« Big rooms! »

Big rooms and quiet neighbourhood. There is a RER station walking distance away. Bathrooms need some work though. It's also roomy but old. they should remove the old seal from the shower and renew them. Breakfast was good too. Free and plenty.

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