Hotel - Mercure Hotel Plaza Essen
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Mercure Hotel

Mercure Hotel Plaza Essen

Bismarckstr. 48-50 
45128  ESSEN
GERMANY

519 reviews
TripAdvisor Rating Based on 519 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 11  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 11  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Solarium  (Nearby)
  • Pedal boat
  • Other sports activities
    • Jogging track
    • Karting facilities (Nearby)
    • Skating rink (Nearby)
    • Squash court (Nearby)
  • Skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Plaza Essen, you can choose between Standard, Superior and Privilege Rooms as well as Suites with a private terrace. We also have 2 specially adapted rooms for people with reduced mobility. The 132 rooms are air-conditioned andhave WIFI and DSL access. Two children up to the age of 16 can stay free of charge in your room. Your pet is also welcome to stay for a charge of EUR 11 per night.

  • 132 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating Based on 661 reviews

Our guest reviews for Mercure Hotel Plaza Essen

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 519 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Paul D. Business - 18/09/2017
« Great hotel, as always »

My company uses the Mercure for most business guests. Travel from the United States, usually means a morning arrival, but my room was clean and ready when I checked in. The staff is always friendly. The breakfast buffet is always good, with enough variety to keep anyone happy. The bar is a nice place to sit in the evening and wind down after a long day.

TripAdvisor review
Kenneth B Business - 15/08/2017
« Nice place to stay »

Nice play to stay for a night or two in Essen. Easy access to centre, and to the Messe area and companies in that part of town. The hotel bar has some basic dishes to offer - which are actually quite good - and there are many restaurants in the area. Room comfort is fine - the street running past the hotel is quite busy, so go for a room towards the back as I did (= I do not know if the rooms to the street are sound proofed). Will probably stay here again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth B, thank you for rating us on tripadvisor. We are happy that you rated the Mercure Hotel Plaza Essen as a "nice place to stay" and we are glad that you enjoyed your stay in Essen. We looking forward to welcomming you again. Best regards

TripAdvisor review
Business - 02/08/2017
« Great hotel! »

This was the first time for me to stay there, and I chose it just because it is located next to the Museum Volkwang, which I should visit. So, I did not have a big expectation, and however, it was really a nice hotel, spacey, clean and quite room. Especially the breakfast was amazing! I usually do not take breakfast at the hotel, as I do not like buffet style, but at this hotel, the selection and quality of the food was really excellent. I hope I could come back sometime in a future!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sumi H, thank you for rating us on tripadvisor. The whole Team of the Mercure Hotel Plaza Essen is pleased that you are overall satisfied with your stay. We hope to welcomming you again.

AccorHotels certified review
Bw Business - 26/06/2017
« tip top »

alles schick

TripAdvisor review
AlainWanderings Business - 10/03/2017
« DISASTER »

I arrived at the hotel at 21:30 to be told that I did not have a booking and that the hotel was full. I was told in certain terms that I was wrong. Then it was explained that I did have a reservation, until 18:30 - at which time it was cancelled (and re-sold). I was told in certain terms that this was clear at time of booking, that I was a fool, and that I did not have a valid booking. THEN I SHOWED THE STAFF THE APP SHOWING A VALID, LIVE, (Green ticks) BOOKING. Conclusion - DONT BOOK ACCORD HOTELS ON THE APP: IT SAYS YOU HAVE A BOOKING BUT YOU DON'T.

TripAdvisor review
Paul S Business - 05/02/2017
« Great hotel with great bar »

Great hotel, great location and fantastic little bar. The barman in particular is excellent - great service and great personality. Warm and friendly. The Essen team all delivered on their promises and were happy to help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul S, thank you for rating us on tripadvisor. Special thanks for mention our excellent bar man who always is a Host by heart. We hope to welcomming you again.

TripAdvisor review
Business - 22/01/2017
« Good location »

Looking for better rate and service and BB offers, and or halfnoard with longer working hours for room service and restaurants. A kind of transport or shuttle bus to/ from train station will make this property the best in Essen

Our hotel has responded to the review
Our hotel has responded to the review

Dear ahmedhatem2017. Thank you for rating us on tripadvisor. We are glad that you are satisfied with our good location, near to the main station, the city centre and the Messe Essen. We hope to welcomming you again.

AccorHotels certified review
Anonymous Business - 10/12/2016

Like coming home.

AccorHotels certified review
Anonymous Business - 02/11/2016

Good facilities, polite staff and in general very comfortable

AccorHotels certified review
Anonymous Couples - 25/10/2016

Very friendly and helpful staff. They treat their guests like family. The hotel had just been upgraded and the room had been refurbished.

AccorHotels certified review
Anonymous Business - 24/10/2016

Excellent, the rooms are very clean and I had a very comfortable stay. Please include washcloths with the linens, thanks.

AccorHotels certified review
Anonymous Solo - 17/10/2016

The hotel staff were very helpful and pleasant, making it a very nice stay. The room was very good, clean, well appointed, and quiet. Breakfast was a sumptuous buffet and the cocktail lounge a quiet retreat to meet a friend. Location near the Opera and Philharmonie was excellent.

TripAdvisor review
Business - 25/09/2016
« Essen Mercure could be great »

Freshly renovated rooms, clean and good service. Not far from major amenities including the main train station and restaurants. Only issue was the hard bed that made sleeping uncomfortable. If they can fix that, all would be well...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaime_JW. Thnak you for taking your time to rate us on tripadvisor. We are pleased that you like our renovated rooms and that you rated our service as good. We hope to welcoming you again next time you visit Essen.

TripAdvisor review
Business - 23/09/2016
« My first stay in Essen »

Good location only 1 km from the main station, metro station to downtown in walking distance. Street in paralel to Bismarckstrasse is "Rütenscheider strasse" and has some restaurants to choose (all walking distance).( Don't take "La Bistacca", a steakhouse, expensive and bad, meat didn't seem to be fresh and to pay € 12,90 for a glass of Chianti is a bit impertinent). Hotel is of the known constant Mercure quality everywhere in the world. Staff is friendly and helpful. Rooms are comfortable and spacious. Breakfats is complete and abundant. I would go there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ernst4000. First of all: THANK YOU FOR YOUR RATING. We are happy that you enjoyed your stay in our Hotel and specially that you rate our Team as friendly and helpful. We are looking forward to welcoming you again.

AccorHotels certified review
Anonymous Business - 25/07/2016

Like coming Home, again ;-))

AccorHotels certified review
Anonymous Business - 18/07/2016

Great stay for three days. Nice room, great service. Will stay again.

AccorHotels certified review
Anonymous Business - 21/06/2016

It was a lovely hotel, very spacious room, and staff was incredibly helpful with my lost luggage from Air Berlin.

AccorHotels certified review
Anonymous Business - 02/06/2016

It was a fast visit and overall I was satisfied. Good breakfast with lots of choises! =)

TripAdvisor review
Business - 14/05/2016
« Short stay in Essen »

My wife and I enjoyed our stay at the Mercure Plazza Hotel very much. Crossing to the nearest Ubahn was a bit cumbersome, but we managed. The breakfast was very rich and satisfying. The room was spacious enough for our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear yizhakam. Thank you for rating us at tripadvisor and for your personal words. We are happy because of your very good rating and specially that you are very satisfied with the Hotel-Team. We are happy to welcome you again in Essen.

AccorHotels certified review
Anonymous Business - 28/04/2016

Very efficient from check in to check out. Rooms a bit too warm for my liking, even with the heater turned off, and the cooling (non functional) switched down.

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