Hotel - Mercure Hotel Plaza Essen
Mercure Hotel Mercure Hotel

Mercure Hotel Plaza Essen

4.5/5 607 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 11  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Well-being
    • Sauna
    • Solarium (Nearby)
  • Bike rack facilities
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

At the 4-star Mercure Hotel Plaza Essen hotel, choose between Standard, Privilege and Deluxe Rooms, and Junior Suites with a small balcony. We also have two specially adapted rooms for people with reduced mobility. The 132 rooms are air-conditioned andhave WIFI and DSL access. A maximum of two children up to the age of 16 can stay free of charge in your room, but an extra bed will not be provided. Your pet is also welcome to stay for a charge of EUR 11 per night. All of our rooms are non-smoking.

  • 132 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • High speed transmission line
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.7/5 AccorHotels Rating 1,110 reviews

Our guest reviews for Mercure Hotel Plaza Essen

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 607 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 08/11/2018 AccorHotels certified review
« Friendly personnel, rooms with good standard »

Stayed one night only for a business trip. Everything work fine. Fast check-in and check-out. Comfortable room. Modern design of room.

Anonymous Business - 15/10/2018 AccorHotels certified review
« absolutly Brilliant! »

warm welcome, super comfortable room, great breakfast. FANTASTIC!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., thank you very much for your warm and personal words and the associated appreciation. We were very happy to be your hosts in Essen! We thank you for your positive reviews in the area of service and quality; We have passed these on immediately to all employees. That you have rated the thoroughness and friendliness of our staff very well, honors us very much. Dear Mrs G., we were happy to be your host and we look forward to seeing you soon! Until then we wish you a good time! Sincerely, Margret Lickfeld Manager Operation

Anonymous Business - 05/10/2018 AccorHotels certified review
« pleasant »

pleasant, friendly and nice , but the pillow very extremely bad and of unsatisfying quality! they were simply dreadful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr calrs, Dear guest of the hotel, thank you very much for your warm and personal words and the associated appreciation. We were very happy to be your hosts in Essen! We thank you for your positive reviews in the area of service and quality; We have passed these on immediately to all employees. That you have rated the thoroughness and friendliness of our staff very well, honors us very much. The location of the hotel is really excellent - for the business as well as for cultural and leisure guests. Unfortunately, you were not satisfied with the pillow quality - we regret this very much. Of course we can help you with your next stay Dear Guest, We were happy to be your host and we look forward to seeing you soon! Until then we wish you a good time! Best regards, Margret Lickfeld Manager Opera

Anonymous Business - 04/10/2018 AccorHotels certified review
« Nice hotel good location »

Nice hotel, friendly staff at reception, clean and easy to navigate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Essen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best wishes Margret Lickfeld

Michael L. Business - 01/10/2018 AccorHotels certified review
« very nice stay »

Nice hotel bar and rooms. The breakfast was very good. Very friendly staff.

S. K. Business - 27/09/2018 AccorHotels certified review
« relaxed in den Tag »

relaxed in den Tag

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr K., " relaxed in den Tag" es gibt kein grösseres Kompliment für unser gesamtes Team. Wir danken Ihnen von Herzen für Ihre persönlichen und herzlichen Worte. Wir haben ihre damit verbundene Wertschätzung gerne unsere Mitarbieter/innen weitergegeben. Sehr geehrter Herr K., wir freuen uns sehr, dass wir Ihr Gastgeber in Essen sein dürfen und danken Ihnen für Ihre Treue. Wir freuen uns auf ein baldiges Wiedersehn! Mit besten Grüssen Margret Lickfeld Manager Operation

Adrian Business - 24/09/2018 AccorHotels certified review

Better than a lot higher placed hotels!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., thank you very much for your warm and personal words and the associated appreciation. We were very happy to be your hosts in Essen! We thank you for your positive reviews in the area of service and quality; We have passed these on immediately to all employees. That you have rated the thoroughness and friendliness of our staff very well, honors us very much. The location of the hotel is really excellent - for the business as well as for cultural and leisure guests. You can quickly reach all important institutions, cultural institutions or just the big shopping mile. We are very pleased that we may welcome you again in the future. Because you know: our city is always worth a visit! Until then we wish you a good time. Sincerely, Margret Lickfeld Manager Operation

Anonymous Business - 19/09/2018 AccorHotels certified review
« Nice business hotel with a friendly crew »

I've stayed many times in this hotel and I always feel welcome. The rooms are big and well designed. The Hotel team is very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We are very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Essen. It is always a pleasure to receive positive feedback. Thank you for the warm words and the excellent comments of our hotel. Also thank you for your time to tell us about your experiences. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Dear Mr. D., , we hope to welcome you very soon. In the meantime we wish you all the best! With kind regards Margret Lickfeld Manager Operation

Anonymous Business - 03/09/2018 AccorHotels certified review
« Nice staff, nice room, expensive breakfast »

Got an upgrade for a room to the back which is more quiet - I slept well! Breakfast too expensive, 21 €! Area in front of elevator smelly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. With best wishes Margret Lickfeld -Mercure Hotel Plaza Essen

Joseph G. Business - 30/08/2018 AccorHotels certified review
« The Mercure Essen is a modern comfortable hotel, with large business friendly rooms and freindly multi lingual staff. »

Very short stay but thoroughly enjoyable, especially the breakfast.

Mary H. Business - 27/08/2018 AccorHotels certified review

Very pleasant overall stay. So nice to be recognised on arrival by Tugba! Only negative is the quality of food available in the evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., Thank you for your hearty and personal words and the associated appreciation. We were very happy to have your hostess in Essen! We would like to thank you for your positive reviews in the area of service and quality; We have passed it on to all our employees - specialy to Tugba! The fact that you have valued the thoroughness and the friendliness of our employees was a great honor. The location of the hotel is really excellent - both for the business guest as well as for cultural and leisure guests. You are absolutely right, we as GARNI hotel do not have their own restaurant - Only a smal Snack Carte. The nearby restaurant mile "Rüttenscheid" offers a Large selection of national and international restaurant. Dear Mrs. H., we were gladly your host and we are already looking forward to a sooner! Until then, we wish you a good time! With kind regards Margret Lickfeld Manager

Mrs. A. G. Couples - 19/08/2018 AccorHotels certified review
« Excellent! »

We really enjoyed our stay at Mercure Hotel Plaza Essen. Nice & clean room, great location right in the center of the city. We will definitely stay at Mercure Hotel Plaza if we visit Essen again. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We are very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Essen. It is always a pleasure to receive positive feedback. Thank you for the warm words and the excellent comments of our hotel. Also thank you for your time to tell us about your experiences. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Dear Mr. G., , we hope to welcome you very soon. In the meantime we wish you all the best! With kind regards Margret Lickfeld Manager Operation

Serena Couples - 13/08/2018 AccorHotels certified review
« Restful and relaxing stay, another memorable visit to Essen »

Fast and efficient check-in. We sincerely appreciate the clean and spacious room with windows facing the gardens and church. The carpet was clean - a big thank you to the hotel. Excellent and prompt room service when I requested for an extra pillow. Wonderful breakfast buffet spread with a nice selection of breads and cold cuts. The salmon and herring amuse-bouches were a delight - I thoroughly enjoyed the salmon hors d'oeuvre. My friend enjoyed his omelette very much and my latte macchiato was superb. Last but not least, the suggestion to visit Baldeneysee when we checked out is much appreciated. The gentleman at the reception left a positive, lasting impression of the hotel. My sincere compliments to the whole team at Mercure Hotel Plaza Essen. Danke schön!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., thank you very much for your warm and personal words and the associated appreciation. We were very happy to be your hosts in Essen! We thank you for your positive reviews in the area of service and quality; We have passed these on immediately to all employees. That you have rated the thoroughness and friendliness of our staff very well, honors us very much. The location of the hotel is really excellent - for the business as well as for cultural and leisure guests. You can quickly reach all important institutions, cultural institutions or just the big shopping mile. We are very pleased that we may welcome you again in the future. You know: our city is always worth a visit! With best wishes Margret Lickfeld Manager Operation

Thomas Business - 12/08/2018 AccorHotels certified review
« Really nice hotel in Essen »

Very friendly staff welcomed me at this hotel. Rooms are nice, you should prefer not to get the cheapest facing to the street if you like a good sleep but they are far from being really noisy (if you keep the windows shut). Breakfast is great besides the fact that you have to ask for each Cappuccino you'd like to have (no self-service). Benefits for LeClub Gold-Members are just an upgrade to the next room class and the usual free welcome drink. There's not even a free water available in the room and no individual welcome/present.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Essen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best wihes Margret Lickfeld Manager Operation

Bing V. Families - 04/08/2018 AccorHotels certified review
« We are extremely satisfied, thank you very much. »

This is one of the best hotels we stayed in. Friendly staff. Delicious breakfast. Very clean rooms and lobby. We will definitely stay at this hotel again and again... and again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V., thank you for your hearty and personal words and the associated appreciation. We were very happy to have your hostess in Essen! We would like to thank you for your positive reviews in the area of service and quality; We have passed it on to all our employees. The fact that you have valued the thoroughness and the friendliness of our employees was a great honor. The location of the hotel is really excellent - both for the business guest as well as for cultural and leisure guests. Dear hotel guest, we were gladly your host and we are already looking forward to a sooner! Until then, we wish you a good time! With kind regards Margret Lickfeld Manager

Sonny V. Families - 03/08/2018 AccorHotels certified review
« Friendly staff, excellent accommodations, walking distance to center of town and such a sumptuous breakfast buffet! »

We were greeted with pleasant smiles at the front desk. We were pleasantly surprised with our room’s accommodations. Loved our rainshower head in our bathroom. And we absolutely loved the sumptuous breakfast! So many choices, variety of meats, cheeses, drinks, breads , and specially the croissants!!! Will definitely spread the word on social media about our awesome experience at the Mercure Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V., We very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Essen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best wishes Margret Lickfeld Manager Operation

T. T. Friends - 03/08/2018 AccorHotels certified review
« Spacious, excellent breakfast, very cool temperature during July hot weather and courteous staffing. »

The hotel provided slippers- much more comfortable than keeping my socks on while I’m the room. I also loved having the shower bath robe towels availability. Angelica our breakfast greeter and server was very pleasant and accommodating to our needs. Angelica enjoyed speaking English language with our group. The location of our hotel is very convenient to public transportations, short walking distance to shopping malls and up scale and local restaurants are surrounded in the hotel venue. The internet wi fi was available 24 hours , fast speed with with no interruptions . The room service kept our room stocked up with toiletries and drinking bottled water during our stay. Our room made us feel homey and feels inviting to stay and relax after a long days of exploring the places that were on our must see list.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for your hearty and personal words and the associated appreciation. We were very happy to have your hostess in Essen! We would like to thank you for your positive reviews in the area of service and quality; We have passed it on to all our employees. The fact that you have valued the thoroughness and the friendliness of our employees was a great honor. The location of the hotel is really excellent - both for the business guest as well as for cultural and leisure guests. Dear hotel guest, we were gladly your host and we are already looking forward to a sooner! Until then, we wish you a good time! With kind regards Margret Lickfeld Manager

Josefina N. Friends - 03/08/2018 AccorHotels certified review
« Excellent service and spacious room. »

Great and wonderful experience. The room was quiet and spacious that I was able to rest after a long trip. The breakfast buffet has several selections, deliciuous and very filling. The staffs are courteous and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., Thank you for your hearty and personal words and the associated appreciation. We were very happy to have your hostess in Essen! We would like to thank you for your positive reviews in the area of service and quality; We have passed it on to all our employees. The fact that you have valued the thoroughness and the friendliness of our employees was a great honor. The location of the hotel is really excellent - both for the business guest as well as for cultural and leisure guests. Dear hotel guest, we were gladly your host and we are already looking forward to a sooner! Until then, we wish you a good time! With kind regards Margret Lickfeld Manager

Ralph A. S. Couples - 19/06/2018 AccorHotels certified review
« A good stay, like always »

We had a nice time in your hotel, all was fine, the breakfast met our expectations - just a place in the bar without this soccer championship crap would have been fine :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We are very much appreciate your comments regarding your stay at the Mercure Hotel Plaza Essen. It is always a pleasure to receive positive feedback. Thank you for the warm words and the excellent comments of our hotel. Also thank you for your time to tell us about your experiences. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Dear Sirs, we hope to welcome you very soon. In the meantime we wish you all the best! With kind regards Margret Lickfeld

Business - 01/06/2018 TripAdvisor review
« Very comfortable hotel near the centre of Essen »

Very comfortable hotel with super friendly staff near the city centre of Essen. Breakfast is amazing and the room is luxurious, spacious and clean. I recommend the supreme room. When I have to travel again to Essen I would certainly book this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lex v, thank you for your very good rating on tripadvisor. We are happy that you enjoyed your stay overall and we hope to welcomming you soon again at the Mercure Hotel Plaza Essen.

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