Hotel - Mercure Hotel Berlin Mitte
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Mitte

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4.0/5 900 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Outdoor sports (Nearby)
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-10:00
    • Opening hours : Week-end 07:00-12:00
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

In the 3-star Mercure Hotel Berlin Mitte, you can choose between Standard and Superior Rooms with a double bed, as well as spacious Junior Suites. All 120 rooms have WIFI access and are non-smoking, and the Superior Rooms are air-conditioned.Your child aged up to 12 can stay in your room free of charge. Pets are welcome (charge of EUR 20/night). Our laundry service will take care of your washing for you.

  • 120 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 8 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,241 reviews

Our guest reviews for Mercure Hotel Berlin Mitte

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 900 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Thomas J. Friends - 15/05/2018
« Nice hotel and staff »

Nothing really to complain about. The free internet connection is about to be improved, it is not good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., thank you for the good review of our hotel. We are glad that you enjoyed your stay. I am sorry that the quality of the WIFI connection did not meet your expectations. Please be assured that we are taking the appropriate measures to improve the quality within the next months. Thank you again for sharing your experience, and we hope that your visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

AccorHotels certified review
Anonymous Families - 13/05/2018

Nice and clean hotel. Very good breakfast. Good location, little bit out of center but close to S/U-bahn. Only problem is there are not many shops around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

AccorHotels certified review
Jack Couples - 07/05/2018
« Great hotel »

Very nice hotel, perfect location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

AccorHotels certified review
Sgcc Business - 06/05/2018
« Just ok »

The hotel per se is ok. The provide the basics: shampoo, gel for the shower and that's it. On the other hand I find really nice the kettle and tea on the side table. The main problem during my stay was the internet connection. I could not work at all. The breakfast costs 16€, which I find extremely expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As we strive to continously improve the quality of our services, your feedback is very important for us. Please be assured, that we will take the appropriate measures to improve the quality of our WIFI connection. This year we will invest in new hardware and we will change the provider. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide & team -manager-

TripAdvisor review
Couples - 03/05/2018
« Quiet and well located »

The Mercure Hotel Berlin Mitte is a small hotel with lovely staff. Because it is in a quiet street we initially thought we were isolated but soon found we were well placed to everything we wanted to see in Berlin. A two minute walk to the metro with lines that take you everywhere or a 10 min walk to Potsdamer Platz and the Brandenburg Gate. Hitler's bunker is around the corner and a great Brewhouse, the BRLO is at the end of the street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo S., thank you very much for your lovely praise of our staff and your great review of our Mercure Hotel. To make you feel at home is always our ambition and we are happy that we achieved it! We are looking forward to "make you feel at home" again. With best regards, Sarah Moosdorf -front office manager- & team

AccorHotels certified review
Deniz S. U. Couples - 02/04/2018
« Everything was OK except the internet connection. »

It was OK. Room was a little bit noisy because of the train station. It was clean room was ok. Heating was great. But the internet connection was so slow. We couldn't even send a photo to our family by whatsapp. It is only suitable for messaging.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ulker, thank you for taking your time to tell us about your experience at our hotel. First of all please accept my apologies for any inconvenience caused by the occurrence that you were not able to use the internet but you can be assured that we will take measures to improve the quality of the WIFI within the next months. Also I want to inform you that we found two devices at the tv as you wrote us and we want to send it by post to you free of charge. Please send us your full adress to this mail: h4… that we can arrange everything. Thank you again for sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the future. Yours sincerely, Sarah Moosdorf –front office manager-

TripAdvisor review
David C Business - 28/03/2018
« Straightforward and pleasant experience »

The hotel was ideally located next to the venue for the show I was exhibiting at and very easy to access. The staff were friendly and helpful. The room was comfortable and well-appointed. My only criticism was that the wifi was quite slow but this was not an issue as I could hotspot my own device.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, thank you very much for your great review and for your recommendation. We very much appreciate your comments about our staff and the rooms. It will be a pleasure to share your positive feedback with our team. But I am really sorry that your Wifi connection was to slow. Please be assured that we already took the appropriate measures and we will install new hardware and we will change the provider. We think that the problem will be solved by august. It is our hope that your next visit will be as pleasant as your previous one. Yours sincerely, Sigrid Scheide & team -manager-

TripAdvisor review
Solo travel - 25/03/2018
« Superb value »

Nice hotel with great service and hotel staff. Near a train station and easily accessible. Nice little patio area to relax and great bar and lounge. A very nice buffet breakfast also. Very good value for the service provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, thank you very much for your great review. We are glad that you enjoyed your stay and we hope to see you again sonn. Yours sincerely, Sigrid Scheide & team -manager-

AccorHotels certified review
Chia Y. Y. Business - 12/03/2018
« Experience. »

good location (near public transport), good breakfast. But WiFi access has a little weak, sometimes connection failed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chia Yung Yu, We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Anja Engel

AccorHotels certified review
Ina Business - 25/02/2018
« Had a lovely stay »

Incredibly welcoming, always smiling and helpful staff, lovely breakfast and really nice room. Peaceful and quiet. Would absolutely recommend and stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ina, thank you very much for your lovely praise of our staff and your great review of our Mercure Hotel Berlin Mitte. To make you feel at home is always our ambition and we are happy that we achieved it! We are looking forward to "make you feel at home" again. With best regards, Sarah Moosdorf -front office manager- & team

AccorHotels certified review
Leslie B. Business - 24/02/2018
« Great Value at Hotel With Excellent Staff »

The staff at the Mercure Hotel Berlin Mitte are very pleasant and attentive to guests' needs. It feels like they actually care about the people staying there, which is very refreshing, and one of the main reasons I come back year after year. The breakfast buffet is excellent, and the hotel is clean and well maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Bland, thank you very much for your lovely praise of our staff and your great review of our Mercure Hotel. To make you feel at home is always our ambition and we are happy that we achieved it! We are looking forward to "make you feel at home" again. With best regards, Sarah Moosdorf -front office manager- & team

AccorHotels certified review
Ppm Business - 21/02/2018
« good »

very friendly location not ideal but ok only shower, no bathtub although this was mentioned on site

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mortier, thank you very much for taking the time to give us your feedback concerning your stay with us. We very much appreciate your comments regarding the friendlieness of our staff and I will share your feedback with our team. It is a pleasure for us that you enjoyed your stay. As for your comment about the bathtube the hotel has 10 rooms with a bathtube. We registered your preference in your guest profile and we will reserve a room with bathtube upon availability for your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

AccorHotels certified review
Tony Solo - 21/12/2017
« wonderful »

be back same time next year 2018 everything there that I needed close to city centre with tram station close to very helpful staff a welcome when I came in and out of front door room very clean tidy and very quiet at night time so I could sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, thank you very much for your kind review and your recommendation. We are delighted that you liked the time with us. Your positive comments concerning our team are a great motivation! Thank you again! I hope to welcome you again any time soon and remain with kind regards, Sarah Moosdorf -front office manager- & team

AccorHotels certified review
Anonymous Couples - 13/12/2017
« Lovely »

Lovely comfortable hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

AccorHotels certified review
Emily Families - 13/12/2017
« Good, pleasant stay »

I enjoyed the stay, everyone on the desk was really nice and accommodating. I think the bedroom was a bit dated but other than that, I had a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Morris, thank you very much for your kind review and your friendly comments about our staff. We are delighted that you liked the time with us. Your positive comments concerning our team are a great motivation! Thank you again! I hope to welcome you again any time soon and remain with kind regards, Sarah Moosdorf -front office manager- & team

TripAdvisor review
Business - 13/12/2017
« Nice place in Berlin Center »

The hotel is in a very good location in order to wandering around the city. The staff was very nice and kind. The room was pretty big and warm and the breakfast simply amazing. I would recommend to stay at this hotel if you're interested in seeing the city, or for business trips. Moreover it's very close to the U-Bahn station (just 1 minute walking) from where you can reach all the corner of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco, thank you very much for your lovely praise of our staff and your great review of our Mercure Hotel. To make you feel at home is always our ambition and we are happy that we achieved it! We are looking forward to "make you feel at home" again. Best regards, Sarah Moosdorf -front office manager- & team

AccorHotels certified review
Patrick F. Solo - 02/11/2017
« A comfortable friendly experience. »

A comfortable, well equipped room. Friendly and helpful staff. The breakfast was varied and plentiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.F., thank you very much for your lovely praise of our staff and your great review of our Mercure Hotel Berlin Mitte. To make you feel at home is always our ambition and we are happy that we achieved it! We are looking forward to "make you feel at home" again. With best regards, Sarah Moosdorf -front office manager- & team

AccorHotels certified review
Naomi Couples - 27/09/2017
« Lovely stay »

We had a lovely stay at the hotel. Staff were extremely friendly and helpful. Room was comfortable and clean. Buffet breakfast was delicious. Easy access to transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naomi, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

AccorHotels certified review
Alice T. Couples - 18/09/2017
« Our stay was great in every way. »

All went well and easily, staff was kind and cheerful, room was clean and comfortable, beds very nice, and breakfast was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., we are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another nice journey with us.With best regards, Sarah Moosdorf -front office manager- & team

TripAdvisor review
Business - 12/09/2017
« Highly recommend. »

Excellent stay! I was well looked after. The room was cleaned everyday. The toiletries were replenished. It has THE best breakfast with absolutely everything you could want. Friendly and extremely helpful staff. Only thing is that the kettles don't plug in properly... but that was just a minor issue

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercureguest J, thank you very much for your time to give us your feedback about your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team of the breakfast. We do our best to prepare the breakfast extensive and individually. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Moosdorf -front office manager- & team

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