Hotel - Mercure Hotel Berlin Mitte
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Mitte

4.0/5 925 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Outdoor sports (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-10:00
    • Opening hours : Week-end 07:00-12:00
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

In the 3-star Mercure Hotel Berlin Mitte, you can choose between Standard and Superior Rooms with a double bed, as well as spacious Junior Suites. All 120 rooms have WIFI access and are non-smoking, and the Superior Rooms are air-conditioned.Your child aged up to 12 can stay in your room free of charge. Pets are welcome (charge of EUR 20/night). Our laundry service will take care of your washing for you.

  • 120 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 8 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,703 reviews

Our guest reviews for Mercure Hotel Berlin Mitte

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 925 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 06/11/2018 AccorHotels certified review
« Comfortable and clean »

Comfortable bed, quiet area, convenient location near station

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & Team -Hoteldirektorin-

Sam Solo - 06/11/2018 AccorHotels certified review
« Very good exerience »

The team was professional, friendly and efficient. room was pretty clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., thank you very much for your great review. It is always a pleasure to receive positive feedback and I will share your comments with our team. We are happy that you enjoyed your stay and it is our hope that your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Ann M. G. Couples - 05/11/2018 AccorHotels certified review

Friendly staff. Excellent breakfast. Would recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Mc G., thank you for the great review of our hotel and for your recommendation! Positiv feedback is always a pleasure for us and I will share your comments with our team. We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

Karl J. Couples - 30/10/2018 AccorHotels certified review
« Excellent.. »

Everything worked nicely. Very pleasant staff in general have to be mentioned. Everyone we interacted with turned out to be helpful in every possible way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.J., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Anonymous Business - 29/10/2018 AccorHotels certified review
« Gut »

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr Danael, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzlichen Gruß, Sigrid Scheide & Team -Hoteldirektorin-

Steen Couples - 08/10/2018 AccorHotels certified review

Nice hotel and lovely breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Soerensen, thank you for the great review of our hotel! It is a pleasure that you enjoyed your stay and we hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

Yvonne Friends - 07/10/2018 AccorHotels certified review
« Great! »

Can't check in at noon appreantly the check in time is 3pm which is quite late. Located near to Metro station. Room equipped with hair dryer, safe as well as kettle with free coffee & tea bags. Delighted to see the kettle as we love to drink everything warm instead of cold. The down side was the pillows were too old & flat & the bedsheet doesn't smell fresh. While check in i passed my passport to the hotel staff but he didn't even bother to look at it or take it like other Accor hotels does and he got my surname wrong but i did encounter a nice waiter from the breakfast room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., thank you very much for the good review and for the feedback about your stay. Your comments are very important for us as we strive to continuously improve the quality of our services. It is a pleasure that you enjoyed your stay and we hope that your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Barclay D. Business - 02/10/2018 AccorHotels certified review
« Good place to stay close to U Bahn Station »

Clean, comfortable stay with friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., thank you for the great review of our hotel! It is always a pleasure to receive positive feedback and I will share your comments with our team. We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

David Business - 02/10/2018 AccorHotels certified review
« Nice and convenient place at a reasonable rate »

Nice courteous staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

Anonymous Friends - 30/09/2018 AccorHotels certified review
« Good »

Clean, silence, easy to go

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. J. , thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

Igor Business - 29/09/2018 AccorHotels certified review
« Everything was perfect »

I'm fully satisfied with my short business stay in Mercure Berlin Mitte. The room was clean and comfortable, wifi is quick and stable, nighttime was quite, breakfast - perfect, staff - nice and hospitable. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. This is always a great motivation for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Yen C. C. Business - 25/09/2018 AccorHotels certified review
« Everything was correct, shame about the bed bugs (I think) »

I've heard that bed bugs are making a comeback. Certainly, I had two bites to the head, meaning that they could have been in the pillow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., thank you for taking the time to tell us about your experience at our hotel. First of all please accept my sincere apologies about the inconvenience caused by insect bites. Today we checked the whole room no. 513 very carefully and especially the bed. The result of the inspection showed that there was neither any bed bug or another insect. As the room is facing our green courtyard we suppose that the insect probably came through an open window. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide -manager-

Bella Friends - 24/09/2018 AccorHotels certified review
« It was okay »

I liked the hotel, the location is really accessible, the rooms were very nice and the breakfast also. The person who checked us in was okay, he did not ask further to help with something or if we wanted to know something else. He did not look really interested in us, but he was not rude or anything else. If I would go back to Berlin I would definitely go back to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., thank you for taking the time to tell us about your experience at our hotel. As we strive to continuously improve the quality of our services your feedback is very important for us. Please allow me to express my sincere apologies about the behavior of our receptionist. I assure you that this does not show our normal standard and I will take all possible measures that this will not happen in the future. But I am very pleased that you still enjoyed your stay and you liked your room as well as the breakfast. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide -manager-

Karen S. Solo - 23/09/2018 AccorHotels certified review
« Great hotel with easy access into central Berlin »

A friendly and very clean hotel very close to an S & U station and only a short walk to Potsdamer Platz. There is a good choice of food for breakfast and the onsite bar does good snacks - really excellent veggie burger- and stocks a range of gins as a unique feature. Sadly not one from my home town of Plymouth in the U.K. but the Berlin gin is very nice. If air conditioning is important to you then be aware there is none at this hotel as far as I’m aware - not in the room I was in anyway - this was the only downside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., thank you very much for your great review. It is a pleasure for us to receive such a positive feedback and I will share it with our team. I am sure that your comments will serve as an encouragement to all of our staff. Regarding the air-condition you are right, only a part of the hotel is climatized, the public-area and the rooms on the top floor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Jeremy P. Business - 20/09/2018 AccorHotels certified review
« Very good location for transport, nice room, nice inner courtyard, good breakfast, friendly staff »

The choice of Mercure Berlin Mitte was originally based on my having a business conference on the other side of the canal, at Schellingstrasse, and easy to walk there. The convenience of being very close to Gleisdreieck U bahn was really good for other trips around Berlin. I like the inner courtyard and the relaxed vibe of the reception and bar areas. Also liked the nice hipster brewhouse and beergarden next to the U bahn. And it was really useful to be able to have a late checkout on the date of departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. We thank you also for your´constructive comments regarding the coffee machine. This helps us to improve our service constantly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Ana P. Business - 18/09/2018 AccorHotels certified review
« Very nice stay »

The hotel staff is very nice. The rooms are spacious and the bed is truly comfortable. Breakfast has everything you need. Recomend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss P., thank you very much for your kind and friendly words. We are delighted that you liked the time with us. Your positive comments concerning our team are a great motivation! Thank you again! I hope to welcome you again any time soon and remain with kind regards, Sarah Moosdorf -front office manager- & team

K Business - 12/09/2018 AccorHotels certified review
« Excellente! »

.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mattson, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

Anette Friends - 12/09/2018 AccorHotels certified review
« Very good »

exelent breakfast, Nice stab,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., thank you for the great review of our hotel! We are glad that you enjoyed your stay so much and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

Anonymous Friends - 12/09/2018 AccorHotels certified review
« Quit, close to the center. »

Excellent breakfast. Nice little room. Safe place for our bickes. The price during the weekend was extremely high compare to the weekdays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

. Business - 11/09/2018 AccorHotels certified review

Uneventful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., thank you for your good review of our hotel! Your feedback is very important for us as this helps us to improve our service constantly. I am very sorry that you have not been satisfied with the helpfullness of our team. Please be assured that I will discuss your concern with our front office manager. But we are glad that you enjoyed your stay and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide & team -manager-

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