Hotel - Mercure Hotel Berlin Mitte
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Mitte

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4.0/5 873 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Currency exchange (Paying, Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Outdoor sports (Nearby)
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-10:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • 1 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

In the 3-star Mercure Hotel Berlin Mitte, you can choose between Standard and Superior Rooms with a double bed, as well as spacious Junior Suites. All 120 rooms have WIFI access and are non-smoking, and the Superior Rooms are air-conditioned.Your child aged up to 12 can stay in your room free of charge. Pets are welcome (charge of EUR 20/night). Our laundry service will take care of your washing for you.

  • 120 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,116 reviews

Our guest reviews for Mercure Hotel Berlin Mitte

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 873 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Tony Solo - 21/12/2017
« wonderful »

be back same time next year 2018 everything there that I needed close to city centre with tram station close to very helpful staff a welcome when I came in and out of front door room very clean tidy and very quiet at night time so I could sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, thank you very much for your kind review and your recommendation. We are delighted that you liked the time with us. Your positive comments concerning our team are a great motivation! Thank you again! I hope to welcome you again any time soon and remain with kind regards, Sarah Moosdorf -front office manager- & team

AccorHotels certified review
Anonymous Couples - 13/12/2017
« Lovely »

Lovely comfortable hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

AccorHotels certified review
Emily Families - 13/12/2017
« Good, pleasant stay »

I enjoyed the stay, everyone on the desk was really nice and accommodating. I think the bedroom was a bit dated but other than that, I had a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Morris, thank you very much for your kind review and your friendly comments about our staff. We are delighted that you liked the time with us. Your positive comments concerning our team are a great motivation! Thank you again! I hope to welcome you again any time soon and remain with kind regards, Sarah Moosdorf -front office manager- & team

TripAdvisor review
Business - 13/12/2017
« Nice place in Berlin Center »

The hotel is in a very good location in order to wandering around the city. The staff was very nice and kind. The room was pretty big and warm and the breakfast simply amazing. I would recommend to stay at this hotel if you're interested in seeing the city, or for business trips. Moreover it's very close to the U-Bahn station (just 1 minute walking) from where you can reach all the corner of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marco, thank you very much for your lovely praise of our staff and your great review of our Mercure Hotel. To make you feel at home is always our ambition and we are happy that we achieved it! We are looking forward to "make you feel at home" again. Best regards, Sarah Moosdorf -front office manager- & team

AccorHotels certified review
Patrick F. Solo - 02/11/2017
« A comfortable friendly experience. »

A comfortable, well equipped room. Friendly and helpful staff. The breakfast was varied and plentiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.F., thank you very much for your lovely praise of our staff and your great review of our Mercure Hotel Berlin Mitte. To make you feel at home is always our ambition and we are happy that we achieved it! We are looking forward to "make you feel at home" again. With best regards, Sarah Moosdorf -front office manager- & team

AccorHotels certified review
Naomi Couples - 27/09/2017
« Lovely stay »

We had a lovely stay at the hotel. Staff were extremely friendly and helpful. Room was comfortable and clean. Buffet breakfast was delicious. Easy access to transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naomi, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

AccorHotels certified review
Alice T. Couples - 18/09/2017
« Our stay was great in every way. »

All went well and easily, staff was kind and cheerful, room was clean and comfortable, beds very nice, and breakfast was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., we are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another nice journey with us.With best regards, Sarah Moosdorf -front office manager- & team

TripAdvisor review
Business - 12/09/2017
« Highly recommend. »

Excellent stay! I was well looked after. The room was cleaned everyday. The toiletries were replenished. It has THE best breakfast with absolutely everything you could want. Friendly and extremely helpful staff. Only thing is that the kettles don't plug in properly... but that was just a minor issue

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercureguest J, thank you very much for your time to give us your feedback about your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team of the breakfast. We do our best to prepare the breakfast extensive and individually. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sarah Moosdorf -front office manager- & team

AccorHotels certified review
Anonymous Families - 07/09/2017
« Good, but there's room for improvement »

Room was large enough and furniture was good. Free wifi was useless and I'm not paying extra for fast wifi. Room was too loud (both from courtyard and people walking through the hallway). Blanket was a bit small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., thank you for taking the time to share your feedback. I am very sorry, that your experience did not meet your expectations; please accept my apologies for any inconvenience during your stay. As we strive to continuously improve the quality of our services your feedback is very important for us. You are right the WIFI connection is too slow. Please be assured that we currently put great efforts in updating the connection. Hopefully we will have an improvement shortly. hank you again for sharing your concerns and it is our hope to serve you better in the future. Yours sincerely, Sigrid Scheide & team -manager-

TripAdvisor review
Couples - 02/09/2017
« Great stay in Berlin »

Excellent decision for our stay in Berlin -- location right off the station stop, friendly and professional staff, delicious breakfast options, quaint outdoor seating to relax, clean and comfortable room. Estevan from the dining staff was especially hospitable, and Philippe from front desk was welcoming and tended to our questions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure-guest, thank you very much for your lovely praise of our staff, explicitly Philipp and Esteban, and your great review of our Mercure Hotel Berlin Mitte. To make you feel at home is always our ambition and we are happy that we achieved it! We are looking forward to "make you feel at home" again. With best regards, Sarah Moosdorf -front office manager- & team

AccorHotels certified review
Taylan F. Y. Couples - 08/08/2017
« Amazing experience except for... »

We had a lovely experience in the hotel as the rooms were very nice and the hotel was very conveniently located. However, we had one rude encounter with a member of staff while purchasing a drink near the end of our stay and also being woken up by room service on the weekend as they came quite early compared to any other hotel I had been too (knocking on the door at 9 am). Other then these few issues we had an amazing time at the hotel and would love to come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., thank you for taking the time to tell us about your experience about your stay. We very much appreciate your comments regarding the rooms and the location of the hotel. I am sorry that your experience with our staff did not meet your expectations; please allow me to express my sincerest apologies. Please be assured that these occurences do not show our normal standard. I will do the best to take the appropriate measures to address the problem and prevent future incidents. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide -manager-

AccorHotels certified review
Jean-claude B. Business - 02/08/2017
« well located hotel with friendly service. »

The hotel is clean and comfortable. The reception and restaurant employees are friendly and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. b., thank you for your recent visit to our hotel. We very much appreciate your comments regarding your stay. It is always a pleasure for us to receive positive feedback and I will share your comments with our team. We hope your next visit will be as pleasant as the previous one and we are looking forward to see you again soon. Yours sincerely, Sigrid Scheide & team -manager-

AccorHotels certified review
Anonymous Business - 03/07/2017
« Excellent »

Helpful, polite, friendly rooms

AccorHotels certified review
Kamil Business - 01/07/2017
« Everything was fine »

Very good for its category and price range.

AccorHotels certified review
Paolo M. Couples - 21/06/2017

Excellent.

TripAdvisor review
Business - 19/06/2017
« Lovely stay »

Very good hotel. Nice and clean rooms. Friendly personnel, especially a short-haired blonde girl on the reception (sorry for not asking her name). She was very kind and friendly. All in all - a very good place to stay. The only drawback is the lack of restaurant, but it is ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure-guest, thank you very much for your kind review here on tripadvsior.de. We are delighted that you liked the time with us. Your positive comments concerning our team and especially me are a great motivation! Thank you again! I hope to welcome you again any time soon and remain with kind regards, Sarah Moosdorf -front office manager- & team

AccorHotels certified review
Anna Couples - 03/06/2017
« Nice hotel with excellent breakfast and location. »

The hotel is nicely located and has an excellent breakfast. The staff at the reception is very helpful and speaks excellent English. One of the waiters in the breakfast room provided excellent service and spoke fluent English and Russian with us. The rooms are a bit too basic. The Wi Fi speed is awful.

AccorHotels certified review
Regina Business - 02/06/2017
« A Short Business Trip »

- comfy room - modern and very nice design - very friendly and helpful staff (thank you Sigfrid for your patience and help) - close to the city center

AccorHotels certified review
Annette F. Business - 12/05/2017
« Great staff, makes yourself welcomed and at home. »

Unfortunately there was a foul smell in the bathroom.

AccorHotels certified review
Mrs M. T. Friends - 10/05/2017
« Fab hotel excellent front of house staff »

Good location. Staff at reception were extremely welcoming and friendly throughout trip. Rooms were good size and comfy bed and bathroom well stocked.

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