Hotel - Mercure Hotel Berlin Mitte
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin Mitte

4.0/5 938 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Outdoor sports (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-10:00
    • Opening hours : Week-end 07:00-12:00
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

In the 3-star Mercure Hotel Berlin Mitte, you can choose between Standard and Superior Rooms with a double bed, as well as spacious Junior Suites. All 120 rooms have WIFI access and are non-smoking, and the Superior Rooms are air-conditioned.Your child aged up to 12 can stay in your room free of charge. Pets are welcome (charge of EUR 20/night). Our laundry service will take care of your washing for you.

  • 120 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 8 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,809 reviews

Our guest reviews for Mercure Hotel Berlin Mitte

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 938 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Solo travel - 17/01/2019 TripAdvisor review
« Mercure Hotel Berlin Mitte »

The hotel was very easy to find and very good for the U bahn. Location was good for the technical museum and easy to get all around Berlin from. All the staff were friendly and helpful. The rooms were very clean but a little small and my room was a bit cold.I had breakfast which was good with a wide range of choice. The man running the breakfast room was helpful. The bar was also nice and not too busy.The price was also good.I would happily stay in this hotel again.

Arnaud R. Couples - 22/12/2018 AccorHotels certified review
« Great stay at hotel Mitte »

Nice people. Great breakfast. Not far of center. Next to a brauhaus (a bit hidden)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.R., we thank you very much for your great review. It is always a pleasure to receive positive feedback and I will be happy to share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your sincerely, Sigrid Scheide & team -manager-

Kim H. S. Couples - 18/12/2018 AccorHotels certified review
« Best place to stay in Berlin »

Always nice clean room with big bathroom, hotel where you rest well in very good beds, great with tv across the bed. Always kind and helpfull staff. Breakfast is full with many different things.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., thank you very much for your great review. It is always a pleasure to receive positive feedback and I will share your comments with our team. Your feedback is very important for us as this helps us to improve our service constantly. I am very sorry that the welcome drink wasn't offered by our collegues; please accept my apologies for this inconvenience. I assure you that this will not happen again in the future. We are happy that you are always satisfied with your stay and it is our hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Couples - 13/12/2018 TripAdvisor review
« Excellent Hotel »

The hotel is very clean and friendly although located in a fairly run down area. But it does offer very easy access to the U bahn lines U1 & U2 giving fast transport to many great sites.Rooms are really nice, clean, quiet and comfortable. Try for one that overlooks the inside courtyard.Bar and breakfast areas are bright and comfortable although the evening food menu is limited and eaten in the bar area. But the U bahn U2 takes you quickly to the city centre Zoologischer Garten or Alexanderplatz where many good restaurants may be found.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mercure guest, thank you very much for your great review. We very much appreciate your comments about our rooms and the location of the hotel. It is a pleasure for us that you enjoyed your stay so much and we hope that your next stay will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Tom Business - 03/12/2018 AccorHotels certified review
« Very pleasant stay in Berlin »

The room was nice, the staff was friendly, it was over all a very pleasant experience. The only things that were little off were that the pillows were very, very flat and there were only two of them. There were also two small comforters on the bed instead of one large one... which made sleeping a bit awkward.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tommy Tao S., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Anja Engel -assistant manager-

Solo travel - 30/11/2018 TripAdvisor review
« Great Location - Next to Train Station »

Was Clean and quite property with convenient access to key U trains. Breakfast service was good and Staff were good. Liked the Courtyard, which I believe will be fantastic during the summer. There is a great Park next to Hotel as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you very much for your comments and review. We are happy to see that you hade a really nice time in our hotel. We hope to see you again and wish a great Christmas time Best regards Your team from the Mercure Hotel Berlin Mitte

David Couples - 29/11/2018 AccorHotels certified review
« good »

pleasant stay at a nice place great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Engel -assistent manager-

Anonymous Couples - 06/11/2018 AccorHotels certified review
« Comfortable and clean »

Comfortable bed, quiet area, convenient location near station

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. N., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & Team -Hoteldirektorin-

Sam Solo - 06/11/2018 AccorHotels certified review
« Very good exerience »

The team was professional, friendly and efficient. room was pretty clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., thank you very much for your great review. It is always a pleasure to receive positive feedback and I will share your comments with our team. We are happy that you enjoyed your stay and it is our hope that your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Ann M. G. Couples - 05/11/2018 AccorHotels certified review

Friendly staff. Excellent breakfast. Would recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Mc G., thank you for the great review of our hotel and for your recommendation! Positiv feedback is always a pleasure for us and I will share your comments with our team. We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

Karl J. Couples - 30/10/2018 AccorHotels certified review
« Excellent.. »

Everything worked nicely. Very pleasant staff in general have to be mentioned. Everyone we interacted with turned out to be helpful in every possible way.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.J., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Anonymous Business - 29/10/2018 AccorHotels certified review
« Gut »

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr Danael, vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzlichen Gruß, Sigrid Scheide & Team -Hoteldirektorin-

Steen Couples - 08/10/2018 AccorHotels certified review

Nice hotel and lovely breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Soerensen, thank you for the great review of our hotel! It is a pleasure that you enjoyed your stay and we hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

Yvonne Friends - 07/10/2018 AccorHotels certified review
« Great! »

Can't check in at noon appreantly the check in time is 3pm which is quite late. Located near to Metro station. Room equipped with hair dryer, safe as well as kettle with free coffee & tea bags. Delighted to see the kettle as we love to drink everything warm instead of cold. The down side was the pillows were too old & flat & the bedsheet doesn't smell fresh. While check in i passed my passport to the hotel staff but he didn't even bother to look at it or take it like other Accor hotels does and he got my surname wrong but i did encounter a nice waiter from the breakfast room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., thank you very much for the good review and for the feedback about your stay. Your comments are very important for us as we strive to continuously improve the quality of our services. It is a pleasure that you enjoyed your stay and we hope that your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Barclay D. Business - 02/10/2018 AccorHotels certified review
« Good place to stay close to U Bahn Station »

Clean, comfortable stay with friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., thank you for the great review of our hotel! It is always a pleasure to receive positive feedback and I will share your comments with our team. We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

David Business - 02/10/2018 AccorHotels certified review
« Nice and convenient place at a reasonable rate »

Nice courteous staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

Anonymous Friends - 30/09/2018 AccorHotels certified review
« Good »

Clean, silence, easy to go

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. J. , thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

Igor Business - 29/09/2018 AccorHotels certified review
« Everything was perfect »

I'm fully satisfied with my short business stay in Mercure Berlin Mitte. The room was clean and comfortable, wifi is quick and stable, nighttime was quite, breakfast - perfect, staff - nice and hospitable. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., we very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. This is always a great motivation for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Yen C. C. Business - 25/09/2018 AccorHotels certified review
« Everything was correct, shame about the bed bugs (I think) »

I've heard that bed bugs are making a comeback. Certainly, I had two bites to the head, meaning that they could have been in the pillow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., thank you for taking the time to tell us about your experience at our hotel. First of all please accept my sincere apologies about the inconvenience caused by insect bites. Today we checked the whole room no. 513 very carefully and especially the bed. The result of the inspection showed that there was neither any bed bug or another insect. As the room is facing our green courtyard we suppose that the insect probably came through an open window. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide -manager-

Bella Friends - 24/09/2018 AccorHotels certified review
« It was okay »

I liked the hotel, the location is really accessible, the rooms were very nice and the breakfast also. The person who checked us in was okay, he did not ask further to help with something or if we wanted to know something else. He did not look really interested in us, but he was not rude or anything else. If I would go back to Berlin I would definitely go back to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., thank you for taking the time to tell us about your experience at our hotel. As we strive to continuously improve the quality of our services your feedback is very important for us. Please allow me to express my sincere apologies about the behavior of our receptionist. I assure you that this does not show our normal standard and I will take all possible measures that this will not happen in the future. But I am very pleased that you still enjoyed your stay and you liked your room as well as the breakfast. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide -manager-

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