Mercure Hotel Berlin Mitte 3 stars

TripAdvisor rating 4.0/5 966 reviews
Mercure Hotel Berlin Mitte
See on a map
+ 20 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Wine garden, "Gleis 11" bar open daily as an oasis of relaxation, meeting room for 12 people

  • "Gleisdreieck" metro station (U1/U2/U3) is 55 yards away, 10-minute walk to Potsdamer Platz

  • Attractions are easily accessible - within walking distance or using the metro network

  • ECARF certification (for allergy sufferers), Safehotel

  • Facebook:https://www.facebook.com/Mercure-Hotel-Berlin-Mitte-203299086422504/ LeClub Programm

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Concierge
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre (Nearby)
  • Boat excursions (Nearby)
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Self service business centre

Hotel location

Mercure Hotel Berlin Mitte

Luckenwalder Strasse 11
10963
berlin
germany

Tel: +49305165130

Fax: (+49)30/516513600

Contact email

Check-in from 15h00

Check out up to 12h00

  • ANHALTER BAHNHOF :   M29 SCHOENEB. BRUECK

  • HAUPTBAHNHOF :   M41 ANHALTER BAHNHOF

  • Alexanderplatz :   U2 Gleisdreieck

  • MOECKERNBRUECKE :   U1, U3 GLEISDREIECK

  • POTSDAMER PLATZ :   U2 GLEISDREIECK

  • U1, U2 :   U1, U2, U3 GLEISDREIECK

  • Zoologischer Garten :   U2 GLEISDREIECK

  • By plane

    BERLIN BRANDENBURG AIRPORT At 25km / 15.53 miles

  • By plane

    BERLIN SCHOENEFELD At 25km / 15.54 miles

  • By plane

    BERLIN TEGEL At 11km / 6.84 miles

  • By train

    ANHALTER BAHNHOF At 1km / 0.62 miles

  • By train

    BERLIN HAUPTBAHNHOF At 3.2km / 1.99 miles

  • By train

    POTSDAMER PLATZ At 1.2km / 0.75 miles

GPS :52.500157, 13.375511

Currently, close to our hotel

German Rum Festival

From 31/08/2019 to 01/09/2019

At 8 m

Original Bauhaus

From 06/09/2019 to 27/01/2020

At 1.6 km

International Kids-Tour Berlin

From 30/08/2019 to 01/09/2019

At 8.9 km

Tour of Le Corbusier Residence, Berlin

From 01/01/2019 to 31/12/2019

At 9 km

Tour of the Spandau Citadel, Berlin

From 01/01/2010 to 31/12/2019

At 12 km

Max Liebermann, Garden Paintings - permanent exhibition

From 01/01/2015 to 31/12/2019

At 16 km

Bildergalerie, Potsdam, UNESCO heritage, visit

From 01/05/2019 to 31/10/2019

At 25 km

Sanssouci Palace, Potsdam, UNESCO heritage, visit

From 01/01/2019 to 31/12/2019

At 25 km

New Sanssouci Palace, Potsdam, UNESCO heritage, visit

From 01/01/2019 to 31/12/2019

At 27 km

Our accommodations

In the 3-star Mercure Hotel Berlin Mitte, you can choose between Standard and Superior Rooms with a double bed, as well as spacious Junior Suites. All 120 rooms have WIFI access and are non-smoking, and the Superior Rooms are air-conditioned. Your child aged up to 12 can stay in your room free of charge. Pets are welcome (charge of EUR 20/night). Our laundry service will take care of your washing for you.

Single Bed Standard

  • Max. number of persons: ‌1
  • Area: From 13
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with double bed

  • Max. number of persons: ‌2
  • Area: From 14
  • Views: Courtyard side, Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with double bed

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GLEIS 11

Photo non contractuelle / Strictly non binding

Modern industrial design combined with a lounge atmosphere in which you can blissfully relax. Enjoy an excellent wine, your favorite cocktail or one of our freshly prepared bagels.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 28 m²

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
Mercure Hotel Berlin Mitte

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,077 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

966 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.5/5

Anonymous Couples - 08/07/2019 AccorHotels certified review

The showers are super slippery, it is unsafe as my partner fell in the shower and hit his head. Also had some bruises. Also, the elevator is super slow, it takes forever to get it. Finally, the rooms are super small, though the photos suggest medium space.

Dear Mrs. B., thank you for taking the time to tell us about your experience at our hotel. Your comments are very important for us as they help us to improve the quality of our services continously. I am very sorry that the room provided did not meet your expectations; please allow me to express my sincerest apologies. The hotel has different room categories, the standard rooms have a size from18 to 21 qm, the superior rooms from 19 to 23 qm. Also because of the size we are able to offer reasonable rates. I am very sorry that your partner fell in the shower. Please accept my sincerest apologies for all the inconvenience caused by this occurence. We appreciate you sharing your concerns, and I assure you that we will consider your comments for future renovation. We are pleased that you still enjoyed your stay and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Well located and friendly staff

Customer review rating 4.5/5

Claire A. Couples - 03/07/2019 AccorHotels certified review

The hotel was clean and pleasant. Staff very friendly and extremely helpful. Very well located.

Dear Mrs. A., thank you for the great review of our hotel! It is always a pleasure for us to receive positive feedback and I will share your comments with our team. We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -hotelmanager-

The best Berlin hotel I’ve stayed in

Customer review rating 4.5/5

Are Families - 26/06/2019 AccorHotels certified review

Extremely friendly staff, nice and clean room, good breakfast, and lovely garden. A young man from Argentina who works in the breakfast restaurant was particularly friendly, and he let my daughter feed the fish in the garden, which made her day.

Dear Mr. A., thank you very much for your great review. It is a pleasure for us to receive such a positive feedback and I will share your comments with our team and especially with Esteban. Your satisfaction is a huge motivation for us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -hotelmanager-

clean caring and polite

Customer review rating 4.5/5

Lynda M. Friends - 22/06/2019 AccorHotels certified review

pleasant

Satisfactory

Customer review rating 4.5/5

Anonymous Business - 20/06/2019 AccorHotels certified review

The room was hot, the air conditioning noisy and not working properly.

Dear Mr. P., thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Thank you for your comment about the air condition and we will check the system. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide -hotelmanager-

Super

Customer review rating 4.5/5

Jerry R. Families - 17/06/2019 AccorHotels certified review

Very friendly service, and clean rooms.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Anja Engel

Excellent

Customer review rating 4.5/5

Kourtney Friends - 16/06/2019 AccorHotels certified review

Lovely hotel room, very clean and spacious.

Dear Mrs. G., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Engel -assistant manager-

cozy hotel with bees

Customer review rating 4.5/5

Dmitry Couples - 12/06/2019 AccorHotels certified review

Linen og towels were very clean. The location of the hotel was perect. Minor disappointing was a long way from the elevator to the room. Carpets in the dining area were a little bit outdated thing. The staff were helpful and polite.

Dear Dmitry, We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anja Engel & Team

Satisfing.

Customer review rating 4.5/5

Samanta F. Couples - 04/06/2019 AccorHotels certified review

Room was good. Reception was good. negative point: breakfast extremely expensive.

Dear Mrs. F., thank you for the good review of our hotel! I am sorry that the rate of our breakfast buffet did not meet your expectations. We also offer a small breakfast with coffee speciality, croissants and jam for € 5,50. But we are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

A bed for the two nights

Customer review rating 4.5/5

Anne S. Families - 02/06/2019 AccorHotels certified review

Clean bed . Breakfast I didn’t have cost put me off . Near a underground ease of movement around berlin

Dear Mrs. S., thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-

Comfortable convenient and good value

Customer review rating 4.5/5

Bs Business - 11/05/2019 AccorHotels certified review

Nice quiet room with a good work space. Very well designed. Quiet and a good location. Very good value. Nice bathroom with good shower.

Dear Mr. S., Thank you for the great review of our hotel! IWe very much appreciate your comments about your stay and I will share your positive feedback with our team. It is a pleasure that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -hotelmanager-

Very good stay in centre of Berlin.

Customer review rating 4.5/5

D R. Couples - 25/04/2019 AccorHotels certified review

Had a lovely spacious room on the 5th floor. Big comfortable bed. Coffee/tea facilities and a small fridge - very handy. Nice express breakfast. Very friendly staff. Great location at Gleisdreieck. Very easy to get to everywhere in the city (2 stops from Potsdamer Platz). Will definitely stay here again.

Dear Mrs. R., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Anja Engel -assistant manager-

Nice and spacious room

Customer review rating 4.5/5

Ralf E. Families - 18/04/2019 AccorHotels certified review

I was at the Mercure for a mix of work and holiday for 4 nights. I had a nice and spacious room, the staff was friendly and helpful. There is also easy accessible public transport close to the hotel. Would come back anytime.

Dear Mr. E., we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback and I will share your comments with our team. We are pleased that you enjoyed your stay and it is our hope that your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Good hotel in handy location

Customer review rating 4.5/5

Alan Couples - 28/03/2019 AccorHotels certified review

Check in was friendly and efficient, room was a good size and clean. Location is not as aesthetically pleasing as some but this is counterbalanced by good public transport access and it's proximity to a great microbrewery / restaurant. There are however a considerable amount of building work going on right next door during the daytime which might impact on those who like to sleep in late during the week.

Dear Mr. C., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback and I will share your comments with our team. We are glad that you enjoyed your stay despite the construction side next door.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Sigrid Scheide & team -manager-

Lovely polite staff nice food adequate rooms .

Customer review rating 4.5/5

Anonymous Friends - 26/03/2019 AccorHotels certified review

Enjoyed the stay . Next to train station to get around . Only down side not enough choice on evening menu in bar and no bars near by. Other than that great stay .

Dear Mrs. R., thank you for the great review of our hotel! But I am very sorry that our Bar menue did not meet your expectations. Please let us know what kind of food you missed, that would be extremely helpfull for us. We are glad that you still enjoyed your stay so much and hope to see you again very soon. Yours sincerely, Sigrid Scheide & team -manager-
Customer review rating 4.5/5

Anonymous Business - 22/03/2019 AccorHotels certified review

Had to change the room as it was very noisy and got the smallest room in the house with no price reduction or any other consolation.

Dear Mrs. G., thank you for taking the time to tell us about your experience at our hotel. I am very sorry that the rooms did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we registered your wishes and we hope that you will give us the chance to earn back your trust. As we are aware of the inconvenience caused by the choice of the room we offer 1000 courtesy points to your LeClub account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Sigrid Scheide -manager-

Comfy but quite noisy

Customer review rating 4.5/5

Ryan Couples - 13/03/2019 AccorHotels certified review

The hotel is comfy, the staff are friendly, the location is ideal for transport. The only issue is the noise. Someone making a noise in one part of the hotel seems to travel through the walls all the way round the hotel.

Dear Ryan, thank you for taking the time to give us your feedback concerning your stay with us. Please accept my apologies for any inconvenience caused by the noise. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We are pleased that you enjoyed your stay inspite of this occurrence. Thank you again for sharing your experience and we would be happy to welcoming you again. Yours sincerely, Sigrid Scheide -manager-

Really nice hotel in a good distance to many sights

Customer review rating 4.5/5

Anonymous Couples - 05/03/2019 AccorHotels certified review

Very nice rooms, nice with possibility to make coffee / Tea Really good breakfast

Dear Mrs. O., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely your team from the Mercure Berlin Mitte

Good location away from the busy areas

Customer review rating 4.5/5

Luke O. Solo - 05/03/2019 AccorHotels certified review

Great hotel, great location u bahn station 30seconds walk. Postdamer platz is just 15min walk or 2 mins on u bahn. Very polite staff at hotel.

Dear Mr. O., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely your team from the Mercure Hotel Berlin Mitte

Great hotel

Customer review rating 4.5/5

Julio Business - 03/03/2019 AccorHotels certified review

This hotel was very nice, specially for the price. Very cheap compared to what you get in return. Spacious room, WiFi, nice installations, great service, and great breakfast. Definitely recommended

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Your team from the Mercure Hotel Berlin Mitte
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in berlin