Hotel - Novotel Paris 17
Novotel Hotel Novotel Hotel

Novotel Paris 17 Hotel

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4.0/5 430 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 13  EUR
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Bowling (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

With a contemporary and completely modular design, the spacious Novotel room is a real living space and can be adapted to suit all requirements. Our 140 rooms have been completely renovated and include a flat-screen TV and air conditioning,minibar with free bottle of water and free WIFI. Choose an Executive Room and enjoy the VIP treatment: robes, slippers, free minibar, Nespresso coffee machine and views of the Eiffel Tower.

  • 140 rooms
  • 132 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 24 family rooms
  • 4 connecting rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Shower
    • Separate toilet
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,993 reviews

Our guest reviews for Novotel Paris 17

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 430 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 06/02/2018
« Room was smokers room although non smoking booked »

Booked an executive room, was told I was upgraded as they were full. Was given a room that smelt of cigarettes and it wasn't an upgrade, just normal executive. Otherwise stay was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIM OSTLE, Thank you for taking the time to tell us about your experience at the Novotel Paris 17. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We decide to offer you 2000 points on your le Club account. You will get some benefits very soon ! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, JM Fouchier, Directeur

AccorHotels certified review
Anonymous Couples - 30/01/2018
« Basic comfort »

Comfortable, roomy and clean. Warm welcome but always room for improvement. Nice to have minibar stocked everyday, but only one of each teabag? I did request for extra teabags which never came. Bathroom and bed made everyday. Lovely view of the arc de triumph and Eiffel Tower. Decor was basic, Bluetooth speaker only worked once, unable to connect again. Some strange whirring noise coming from above? Maybe a generator or fan system. Didn't disturb sleep. Encouraged to reuse towels by leaving on hanger, but they we're still replaced with new ones?! It was no problem to reuse our towels. Easy access to tourist areas using bus and metro. Overall a decent stay, no big issues.

AccorHotels certified review
Anonymous Business - 30/01/2018
« Good »

Good, clean, but too much perfume on the room and hotel in general.

AccorHotels certified review
Jan D. B. Business - 30/01/2018
« Good business hotel »

Good quality hotel, location is less convenient than I thought. Access to public transport is not easy. Friendly staff and nice rooms.

AccorHotels certified review
L. Business - 25/01/2018
« Court »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur LAURENT Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt et avoir la possibilité de vous surclasser cette fois. Cordialement, JM Fouchier, Directeur

AccorHotels certified review
Danny Business - 23/01/2018
« A nice surprise when arriving at Novotel 17 »

As a Platinum member of Accor hotels, I receive a room upgrade depoending upon availibility. As all executive room where occopied, there we no room upgrade available. But I was announced when at the reception that the staff did provide some extra's in the room (Bath robe, some free drinks,..) This was very thoughtfull and highly appreciated. Many thanks to the team !! This is really a customer centric approach !!! See you again soon Danny

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We do all the best to satisfy and surprise our guests. We want to be "heartists" ! I hope to see you again very soon. Sincerely, JM Fouchier, General Manager

AccorHotels certified review
Shahad Families - 23/01/2018
« Good place »

Good hotel to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Matthieu Couples - 15/01/2018
« Good accomodations but terrible cleaning service »

The booking was easy and I appreciated to have a good price directly through the site and not to have to use any intermediate website. The check-in was quick. The room accommodation was good (I enjoyed the king size double bed) and the overall style was modern. The free bottle of water was well appreciated. The only big disappointment was the cleaning service. We came back late at night and could not really find the "DND" sign to hang the door (it was mixed in the middle of a pile of papers/ads on the desk instead of already hanging on the door), so we just locked the door using the small lever. The room had to be returned by 12 the next day. While we were sill sleeping around 10, "somebody" entered the room, without knocking or anything and just found us in bed. We were surprised as well as a bit angry and began to shout what was going on?! Without a single excuse or word of apology, the cleaning lady mumbled something like if she was annoyed and left the room... I checked later but the lock is quite useless as, even if locked from inside, it will get unlocked by the pass. No need to say we were quite shocked. One hour later, while I was exiting my shower half naked, same scenario!!! I could not really figure out if it was the same cleaning lady but she entered a second time without any knock on the door. As I was half naked this time she felt obliged to apologize for her terrible behaviour. It was around 11 and just to remind the context, the checkout was to be done by 12! We were really upset after this repeated lack of professionalism as well as courtesy and highlighted it during the checkout but it did not seem to trigger any action (maybe they are used to these complaints?)... For a supposed 4 stars hotel, I still find it unacceptable and the ratio price paid / service provided is not proportional at all. Big disappointment for Novotel standing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mister PANIEN, Thank you for taking the time to tell us about your experience at the Novotel Paris 17. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I saw the Manager of the cleaning company. Kindly accept the compensation of your stay in the form of a credit of 4000 points. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, JM Fouchier, General Manager

AccorHotels certified review
Anonymous Couples - 15/01/2018
« Good experience, i might do it again. »

Overall I had a good stay at Novotel.

TripAdvisor review
aleksandrsb2018 Family - 11/01/2018
« not bad, but could be better »

Generally speaking the stay there was ok, however I would expect that the hotel get directly information from the accor hotel web-site about the booked stay, thus keeping us away from the receptionist complain, that in order to get what we have ordered we needed to call directly the hotel before our visit. And we definitely expect a better service at the Hotels restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

AccorHotels certified review
Alexandra Couples - 04/01/2018
« Miss Alexandra »

Everything was fine!! All the staff very friendly and helpful. Especialy the romanian gentleman from the bar, he was really funny and helpful with local advices. Room was clean, and the view magnific!!

AccorHotels certified review
Asad Families - 04/01/2018
« Excellent »

Stuff were amazing and hotel was very clean and friendly.

AccorHotels certified review
Peter Business - 22/12/2017
« Welcoming, comfortable, helpful »

Welcoming, comfortable, helpful. Excellent shower and first class scrambled eggs

AccorHotels certified review
Rodger Business - 11/12/2017
« okay stay »

my stay was okay. Room was neat, but a bit noisy. Breakjfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, JM Fouchier General Manager

AccorHotels certified review
Anonymous Business - 07/12/2017
« As expected :) »

Good stay, convenient location and good service level

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Anonymous Business - 05/12/2017
« Agreable »

Reussie

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Un grand merci pour ce commentaire touchant! Nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre équipe qui travaille jour après jour pour vous offrir un service irréprochable. A très bientôt! Jean Marc Fouchier, Directeur

TripAdvisor review
Business - 04/12/2017
« Nothing wrong just high price looking at price/quality »

Stayed in Novotel - Paris 17 for one night to attend an event at SAP's offices close by. Staff was friendly, room was clean, nothing special to report really. Score on review is based on price/quality for which, in my opinion, price was very high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the good review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Manish Families - 02/12/2017
« Fine living at a value price »

Everyone from the front desk to cleaning crew were very polite and helpful. The food at attached restaurant, senses, was classy and beyond compare. I would recommend this hotel any one travelling with families.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANISH MANMOHAN, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Esmail Business - 27/11/2017
« Esmail »

Excellent room, help provided by the front desk and variety of items offered for breakfast. Front desk person (Samira, I think) went out of her way to help us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ESMAIL SAMIWALA, We very much appreciate your comments regarding your stay at the Novotel Paris 17. It is always a pleasure to receive positive feedback. I will share your comments with our team. Shamira is very glad to read her name ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JM Fouchier, General Manager

TripAdvisor review
Couples - 21/11/2017
« Not convinced that this is a 4 star hotel! »

24/7 room service is a myth! After a 24 hour flight, I was hastily informed that I could only use the 24/7 room service after 12 noon...or I could have some croissants sent to my room. Oh and when transferred to reception I was further informed she was busy serving other customers! Really...I wonder what that makes me... a non-paying customer? Certainly never ever staying or recommending this hotel to anyone ever. Would certa

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience. I am sorry that it did not meet your expectations. Please allow me to express my sincerest apologies. The room service 24/7 is a snacking service. For the lunch in room it is possible from 12:00 to 14:00 and the breakfast from 6:00 to 12:00. Maybe a misunderstanding about the type of room service. Be assured that we will improve the communication and the service. Best regards,

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