Hotel - Novotel Suites Paris Nord 18ème
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Nord 18ème Hotel

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3.5/5 1,240 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our suites

  • 187 suites
  • 145 non-smoking suites
  • 5 suites for people with reduced mobility
  • 61 family suites
  • 6 connecting suites
    • Emergency exit map
    • Radio in room
    • WiFi in your room
    • High speed transmission line
    • Shower
    • Toilets
Our suites fittings

Our restaurants and bars

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4.0/5 AccorHotels Rating Based on 1,726 reviews

Our guest reviews for Novotel Suites Paris Nord 18ème

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,240 reviews
AccorHotels certified review
Daniel B. Business - 05/02/2018
« Very dissapointing Experience »

I booked this hotel, with 5 of my customers as we were going to watch the rugby. You ran out of beers and other alcoholic drinks by 3pm, the staff were not very welcome. And in the moring you ran out of breakfast. This is not what I usually experience, and I was very embarrassed . Also no welcome as a silver card holder, with no free drink (you didn't have any to offer anyway)

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL BARNES, Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Nord 18ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne METAIS Directrice Adjointe

AccorHotels certified review
Yodha Business - 08/01/2018
« Good hotel located in a horrible dirty area »

The check-in was a bit slow. The hotel lobby was minimal and not at all welcoming. The suite itself was good. Very well thought of designing. Shower area could have been more protected from water going into the dry area. Yet, liked the overall designing of the room. The closet could have been bigger with more hangers in it. Coffee and tea was well stocked. Refrigeration and microwave was helpful. Toiletaries were great. The biggest drawback is the location of the hotel. Walk to the metro was from a dirty, unsafe kind of street with lot of homeless people & druggies hanging around at all times. If you are a bunch of youngsters then it should not be much of a problem. But its not recommended for a family. I got it at a good tariff so can't complain much yet staying at the hotel again would be a huge question mark.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YOGESH DHABUWALA, Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Nord 18ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne METAIS Duty Manager

AccorHotels certified review
David Solo - 07/01/2018
« Lovely stay »

Staff so helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID MCQUOID, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Nord 18ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne METAIS Front Office Manager

AccorHotels certified review
Solinas Families - 02/01/2018
« Can better »

Personal manager not so customers friendly, didn't not get info I had to pay 18€ per day for parking , breakfast coffe machine each day nit working properly...key room does not working once on two... terrible smell in rooms because of carpet dust...so general impression can really better first and last time in your hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE SOLINAS MARQUEZ, Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Nord 18ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Sundar N. Families - 31/12/2017
« Average »

Not safe location to reach by train station to the hotel. Wash basin water did not flush, hot water keeps changing even when kept kept at a level.

AccorHotels certified review
Alice M. Families - 18/12/2017
« Very comfortable and big room »

My experience there was very good as the room was spacious and warm. Customer service was extremely excellent as I experience issues in the beginning with my cards however staffs atvthe reception found a way to solve it enabling us to stay.

AccorHotels certified review
Justin M. Solo - 23/11/2017
« Visit To Paris »

Good experience and I enjoyed. I am planning to comeback with my family next time. A little bit hurt du to the fact no good restaurant closed to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr JUSTIN M. ZATULA, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Nord 18ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne METAIS Deputy Manager

AccorHotels certified review
Hilton Families - 20/11/2017
« Spacious living and comfortable but too warm! »

Enjoyed our stay, check in and out was a breeze. Facilities were good, Hotel clean. Only downside was the heat in the room- it was oppressively warm even with the a/c on at lowest temp.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr HILTON MCWEENEY, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Nord 18ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne METAIS Deputy Manager

AccorHotels certified review
Alison Couples - 16/11/2017
« Very pleasant »

Room was lovely, very clean. Hotel was close to metro stop. Not too expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms ALISON M., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Nord 18ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne METAIS Adjointe de Directrice

AccorHotels certified review
Jim Business - 11/11/2017

My stay was comfortable. The reception staff is excellent, a special mention for the gentleman that booked me in as he has the gift of making one especially welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr JIM BAKKER, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Nord 18ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne METAIS Deputy Manager

AccorHotels certified review
Anonymous Couples - 07/11/2017

We stayed on the 3rd floor and could hear the disco or party noise late into the night (Halloween, Friday and Saturday). We had to change a room to the 7th floor on Saturday night. Housekeeping need to do better, carpet was not properly cleaned one day, no coffee capsules 2 days ( we had to ask in reception and a housekeeping manager), used capsules were not emptied, no facial tissue for one day, sanitary bag not replaced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHI W., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Nord 18ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne METAIS Directrice Adjointe

AccorHotels certified review
Y L. L. Friends - 06/11/2017
« Mrs »

no refill coffer for two days, fridge doesn't work

Our hotel has responded to the review
Our hotel has responded to the review

Dear YIN LAI LIU, Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Nord 18ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne METAIS Deputy Manager

AccorHotels certified review
Teresa R. Families - 31/10/2017
« Basic but comfortable »

The rooms and beds were comfortable and the staff were friendly. The breakfast was disappointing with little choice and served on paper plates.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA TERESA ROMERO JARAMILLO, We very much appreciate your comments regarding your stay at the Novotel Suites Paris Nord 18ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne METAIS Deputy Manager

AccorHotels certified review
Mehmet Families - 31/10/2017
« it is ok i guess in Paris »

Both showers heads in the room had problems,room temperature setting switch wasnt working,€18 per day carpark is too much for your own guests and unjustified.Breakfast can be improved.Lifts are not capable responding the load at breakfast and check in and out times

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEHMET TUNC, Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Nord 18ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne METAIS Deputy Manager

AccorHotels certified review
Jimy Families - 23/10/2017
« Pleasurable »

Nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Nord 18ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne METAIS Deputy Manager

AccorHotels certified review
Notavailable Families - 19/10/2017
« Teach your Receptionists English »

It was a fair stay, nothing memorable about it except for the fact that the receptionists did not know English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUMEETH E., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Nord 18ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr. DRUMARE Jean-Marie Deputy Manager

AccorHotels certified review
Anonymous Families - 15/10/2017
« Clean and efficient. Breakfast tasted good. »

Hotel was clean and friendly. Were surprised by armed police outside hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY C., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Nord 18ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. DRUMARE Jean-Marie Deputy Manager

AccorHotels certified review
Shamaine G. G. Families - 13/10/2017
« I was not happy because of location »

My bed give me back pains .the mattress was damage .when I told front desk they said I will have to move and to come back later to remind them .A good night's rest in vital to good health .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. GURAHOO -G., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mr. DRUMARE Jean-Marie Deputy Manager

AccorHotels certified review
Andrew E. Couples - 09/10/2017
« Disappointing »

Room had hair on the carpet? Barman and receptionist on arrival didn't really acknowledged us/smile? When we asked the barman for 2 wine glasses to take to our room ( we were celebrating an occasion) he rudely refused, no apology and gestured towards some plastic cups?? Very rude! Just to clarify, the other staff we encountered during our stay were brilliant!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW E., Thank you for taking the time to tell us about your experience at the Novotel Suites Paris Nord 18ème. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Corinne METAIS Deputy Manager

AccorHotels certified review
B. Friends - 08/10/2017
« Added bien »

Accueil a ameliorate Infrastructure basic

Our hotel has responded to the review
Our hotel has responded to the review

Madame B., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Suites Paris Nord 18ème. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel Suites sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.

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