Hotel - Novotel Suites Paris Nord 18ème
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Novotel Suites Hotel

Novotel Suites Paris Nord 18ème Hotel

1 Impasse Marteau 
75018  Paris
FRANCE

1,169 reviews
TripAdvisor Rating Based on 1,169 reviews
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Check-in from 14h00
Check out up to 12h00
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Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our suites

  • 187 suites
  • 145 non-smoking suites
  • 5 suites for people with reduced mobility
  • 61 family suites
  • 6 connecting suites
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Computer
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 1,363 reviews

Our guest reviews for Novotel Suites Paris Nord 18ème

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,169 reviews
AccorHotels certified review
John Families - 20/07/2017
« Great hotel, not great surroundings »

Very nice hotel, great room, good facilities, spotlessly clean, friendly staff. Shocked to see the unfortunate homeless refugees sleeping rough opposite. Not the hotel's fault, but this did reduce my enjoyment of our stay. The area was generally unattractive and did not wish to be out at night time. Car park was very secure but also very expensive.

AccorHotels certified review
Mr A. Families - 20/07/2017
« Clean, spacious, comfortable room »

Good size room, very clean and comfortable. Information in the room about hotel facilities would have been useful. Disappointing to discover that there is no restaurant in the hotel, instead a shop at reception, selling snacks, microwave meals, etc, to be eaten in your room. Breakfast cold buffet pretty good (hot buffet very limited and poor) but eating breakfast from paper plates in low easy chairs not the usual hotel experience.

AccorHotels certified review
Devesh S. Families - 17/07/2017
« Hospitality at its worst. »

We had booked one triple room and two double rooms for 7 people. Unfortunately one person from the group had serious eye surgery in USA and was advised against travel. We requested the hotel to refund for one person as this was an exigency, a situation totally out of our control and even provided a letter from the treating hospital in Colorado, USA much before our booking dates. But on taking it up with the hotel reception desk, on arrival we were spoken to very rudely and were given one interconnected suite and another double room which was very uncomfortable as it was designed for the physically challenged. To be specific the commode was way higher than a normal one which was very distressing for us. The staff called for a taxi for us on two occasions and we were horrified to learn that the hotel charged a commission for this which was included in the inflated taxi bill. And this without informing us at the time of booking the cab. We are very disappointed with the staff. Never have we been treated so disrespectfully as in this hotel. On requesting for normal black tea bags for use in the room instead of the herbal ones left by the cleaning staff, we were told to go back to the room on the 10th floor get the herbal tea bags and then exchange them for black tea. This is ridiculous. The staff need to get some basic training in hospitality and brush up their manners. All in all, it was a horrible experience and we would definitely be warning other travellers on fora like Twitter and trip advisor unless this matter is escalated to the higher management and a resolution worked out.

AccorHotels certified review
North L. Families - 17/07/2017
« A good value hotel »

The hotel is well maintained with generously sized rooms, and the coffee machine was a nice bonus. The breakfast food was good, slightly let down by the paper plates. The area surrounding the hotel is not pleasant, although we were never accosted or threatened by the immigrants, and overall the hotel was good value for money.

AccorHotels certified review
Abdoul R. S. A. Families - 16/07/2017
« Shehu dan Fodio  »

It was an unforgettable experience with my Kids.The staffs are efficient to the right meaning of the word.I will suggest to a 30minutes extra of checking time or upon request clients has to be accord certain time interval of 30 to 40 minutes as a complement of Accord.

AccorHotels certified review
Hendra Families - 11/07/2017

Not bad

AccorHotels certified review
Manish G. Families - 09/07/2017
« Care for international travelers »

It was a smooth stay at Novotel. I m from INDIA and had particularly problem using toilets as no water faucet were installed. While hosting International guests the hotel must care for all its guest requirements.

AccorHotels certified review
Hatem S. Families - 09/07/2017
« Very bad  »

Bad Aircondition Ugly reception Garden dirty corner overlooking trash Unfriendly male at the reception

AccorHotels certified review
Sampath N. R. Business - 02/07/2017
« worst novotel i have been to »

Hotel was in a worst locality i would have tought. surrounded by refugee camps. room allocated was supposed to be a non-smoking one, but it smelled of a smoke.. I thought my booking had breakfast, as typically that how my booking are. but i was told i didn't have one on my booking, i was ready to pay but was told it would cost me 30Euro. which was too much for continental breakfast. i travelled my my colleagues and all of us booked together, and surprising fact is one was offered free breakfast and other one they asked 15Euro. Overall the hotel folks at reception had no clue. Hope you take this feedback and ensure a Novotel service and not a no-frills hotel service. Cheers Sampath

AccorHotels certified review
Ajesh N. Families - 30/06/2017
« Rather not say »

Well. Let me start, the location was terrible. It was near the bridge where there were lots of refugees and beggars, grafitti on the bridges. We had to carry put luggage into the entrance which was directly on the street. The passage way had a stale smell. The room was small for a family room and it faced a broken down building. Very disappointing. 4 stars, really need to reconsider. I stay in 4 stars and this is far from it. Very disappointed.

AccorHotels certified review
Subhashis M. Friends - 26/06/2017
« It's was just an OK stay »

It's was just a stay, neither rated good nor bad. But some points need to be highlighted. A. The staff should have wear name-tag to be able to identify with good services. B. For Example - Staff Gentleman with beard was very cordial and helpful. Few others are unhumble and unpolite for no reason. C. In the price included you could have provided some toiletries like toothpaste, toothbrush, comb, etc things which we are habituated in any 3star and above to even in any cheap hotel in India. Without such thing it's looks more of a Dharmsala or destitute home than a star rated hotel. D. With the price included you are providing only one bottle of water. When asked for a recharge, the lady in reception said no room service, we have to come down and collect buying one. With 3 or 5 Euro included in your tariff providing two bottles of water ( refer minimum daily intake of adult) wasn't very difficult right? Otherwise the experience of asking such small things, denials of it or conveying the complementary recharge of bottles will only happen at the discretion of house keeping are not soothing experience.

AccorHotels certified review
Beth Business - 23/06/2017
« Budget stay in a not great neighborhood.  »

The stay at the hotel was average in quality-- not exceptional, not awful. We were very, very surprised that the area immediately surrounding the hotel had many (100's) of homeless encamped around. While we were able to walk through them to get to the Metro with no issues, it was a little frightening. Our Uber drivers repeatedly said this was a bad neighborhood now. I understand that the hotel has no control over this situation, but I wonder if there might have been a way to let me know that it was a rougher neighborhood so that I wasn't surprised.

AccorHotels certified review
Diane W. Business - 19/06/2017
« An oasis »

The hotel was very comfortable, clean and the staff were friendly and attentive. The area the hotel was in was very run-down, which is why I marked it lower, but the hotel itself was really nice. The room was fantastic, with everything we could need and plenty of space.

AccorHotels certified review
Anonymous Business - 19/06/2017
« Hotel nice, shame about the location with the migrant camp outside and being worried for my safety when leaving the hotel. »

The hotel and staff were lovely. But the migrant camp outside was a concern. Especially as I had no idea it was there and on my first day ended up walking straight through it from the metro to the hotel. Also getting to the hotel from the metro station was difficult as I couldn't see any signs for the pedestrian way through the interchange. My only other issue is that it was hot in my room (it was hot outside too!) and changing the temp on the air conditioning didn't make any difference.

AccorHotels certified review
Ashok Families - 16/06/2017

Could have been better

AccorHotels certified review
Anonymous Business - 14/06/2017
« Poor neighborhood »

No shops or restaurants near the hotel, lots of homelessness and trash. I did not feel safe walking from the subway to the hotel.

AccorHotels certified review
Sylvain F. S. Families - 10/06/2017
« Disappointment »

One of the employee come and open the door without knocking while I was coming out from the shower. I was naked but he insists that I should have gone from the room. It was 1PM

AccorHotels certified review
Kurt Business - 06/06/2017
« Terrible location, Novotel should warn guests abt this »

Hotel is basically situated in an area full of refugees, some of which frequent the bar inside the hotel Whilst they have ''controlled access'' at front door anyone that buzzes is let in and some ''guests'' allowed in elevators despite not having key cards. Reception area was littered with food on the floor at 9pm whilst we waited for pizza delivery as no restaurant in hotel Bfast was poor, utensils and coffee machine etc dirty. We prepaid 3 nights and left within 12 hours of arrival. Dont think my wife will easily want to try another ''novotel''

AccorHotels certified review
Robert G. V. Z. Friends - 06/06/2017
« Easy Going Hotel »

My stay was perfect, good service, but outside staff could be trained better; service was very very slow and some forgot the order. One day still at 16.00 my room was not cleaned yet. After informing the cleaning lady she did clean the room within 15 minutes.

AccorHotels certified review
Herve A. Families - 29/05/2017
« Great people »

Room was up to expectations & personnel is really great there (I travel a lot so I have a solid basis for comparison). I came with my kid and everybody was extremely nice and friendly to him. Well done!

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