Hotel - Novotel Suites Paris Nord 18ème
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Paris Nord 18ème Hotel

3.5/5 1,369 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Web Corner on a Mac
  • Copy/print service available
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Our suites

  • 187 suites
  • 145 non-smoking suites
  • 5 suites for people with reduced mobility
  • 61 family suites
  • 6 connecting suites
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Computer
    • High speed transmission line
    • Microwave in room
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 2,395 reviews

Our guest reviews for Novotel Suites Paris Nord 18ème

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 1,369 reviews
Anonymous Business - 06/03/2019 AccorHotels certified review
« Good hotel but the surrounding is really bad »

Good Hotel with quite nice setup but the area around it is not nice at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Corinne METAIS Deputy Manager

Diakaridia C. Families - 04/03/2019 AccorHotels certified review
« More than expected »

Great staff. Professionnal and helpful. Spacious rooms. Perfect internet connection. Well i enjoyed my stay with my kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIAKARIDIA C., We very much appreciate your comments regarding your stay at the Novotel Suites Paris Nord 18ème. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinne METAIS Deputy Manager

Anna Couples - 26/02/2019 AccorHotels certified review
« very bad location »

The location is what destroyed the whole experience. we felt very unconfortable

Anastasija S. Families - 24/02/2019 AccorHotels certified review
« Hotel Okay, customer service was horrible »

Booked superior suit for 2 adults and a child, everything was okay for the first 4 days, then one day I went down to reception to say my card wasnt working, the man was on the phone but still dealt with my query, asked for my room number, swiped card and gave it back to me, then a minute later he calls me and says "Its not your room", while still on the phone with someone else, I answered back saying that it is my room, I called my room number 2 more times but he just kept saying "its not your room". I felt so embarrassed, took out my drivers licence and showed it to him, he then nodded and gave my licence back while still on the phone with someone.. no sorry, no nothing. Then next morning I went down to reception to ask about invoice that I got on email, everything was explained and then woman says "you know you are not staying here tonight, right?" And I had no clue what she was talking about, she then said "there was a bomb found near here, and hotel will be closed for tonight, my colleague was meant to inform you".. but apparently colleague forgot to inform us.. nice! We were told to go to Novotel Est, went there, got our cards for the room, went up to the room and found that tiny room, that was literary 3 square meters, one tiny window, no microwave, no coffee machine, no bath, no place to move. We went down to reception and I asked if there was a bigger room because I paid for 6 nights in a big superior room with all the kitchen appliances etc, I was told I need to pay extra if I wanted to move to a bigger room.. well I think its a nonsense! Then when we were at the bar, I ordered cheese board for one which was 8.50, and drinks for me and husband, at the end when we were paying a bill I noticed that we were charged 15 for the cheese board, but only noticed after I paid and my husband asked me not to say anything because there was no point after our experience with reception staff earlier that morning.. so overall I can stay that Novotel suits have very good rooms, cleaning staff were very good also, but staff at reception was rude and unprofessional. Novotel Est.. well no words to explain how our last day of Valentine's trip to Paris was ruined.. worst place we ever been to considering we are travelling around Europe a lot.

Aleksander Couples - 17/02/2019 AccorHotels certified review
« Disappointing service, terrible location »

Service was of of very poor quality. The staff did not speak English. We were relocated to another hotel for a part of our stay and informed of the fact one day before in the evening, by email. No one responded to my email regarding this fact. What is more, the hotel is located in a terrible neighborhood, surrounded by homeless people, some of them hostile. I’d never recommend this hotel to anyone.

Rajaram W. Families - 17/01/2019 AccorHotels certified review
« Not a great place considering the area outside »

Positives: Clean & big room, Friendly & helpful staff, amazing breakfast Negatives: Poor performance of Air Conditioning system Area outside the hotel with refugees living in hundreds in tents. Never felt safe while going out or coming in the hotel. This is a factor that has convinced me not be in this hotel from now on ever.

Angelina Families - 11/01/2019 AccorHotels certified review
« Hotel was ok, location was not. »

My kids and I had to change rooms due to noise. Also they are 6 and 12 and we're harassed by the camp of homeless people set up under the bridge across the street. Made things uncomfortable.

Erick S. Families - 10/01/2019 AccorHotels certified review
« Pleasant stay at Novotel Suites »

Nice and excellent hotel. The room is clean and nice people. It has kitchen in it, shower and bath are very good. Nearby to the center of Paris. Price-quality is very good.

Miguel Q. Families - 08/01/2019 AccorHotels certified review
« Terrible location »

Location is full of inmigrants location is extremely dangerous for tourism You cane be robbed or assaulted

Marloes Couples - 07/01/2019 AccorHotels certified review

Conveniently located hotel, good bed. Spacious suite. Heater/aircon of the room did not work well, it was not possible to cool the room. It’s a pity that so many disposable items are used for breakfast. This does not match the advertisements In the elevators that so many trees are saved.

Matthew Families - 06/01/2019 AccorHotels certified review
« Great comfortable fab for kids »

We love Novotel Suites. It is so kid friendly and with two young children it works really well. Staff were very kind.

Climber43166447708 Family - 04/01/2019 TripAdvisor review
« Its was a nice place nextime iam back there 👌🏿 »

It was good for al people its a good hotel people there ate nice and friendly iam back nextime for sure for going out nightlife its was good verry good paris i have good time over there this hotel you can go

Ganesh R. I. Business - 24/12/2018 AccorHotels certified review
« OK »

Was fine

Richard G. Families - 17/12/2018 AccorHotels certified review
« Great Hotel Terrible area »

The Hotel and staff were great. The hotel itself is in a terrible area surrounded by refugees living in tents. The approach to the hotel is very intimidating especially when travelling with a young family.

Aneil Families - 12/12/2018 AccorHotels certified review
« Great customer service »

I have been given wonderful customer service experience by Mr. Miguel Thomar. He has helped me to change my booking with ease. I have used Novotel many times in past and I would recommend it for the future too. only surrounding areas have issues of refugees and nuisance if hotel sorts out that Hotel would provide a pleasant experience to everyone.

Stamy Families - 05/12/2018 AccorHotels certified review
« Mr »

Very good experience with a more friendly and helpful approach from your staff. Committed to provide a better service.

K. Solo - 02/12/2018 AccorHotels certified review
« Great team...great room space but poor smoking smell and outdate of the hotel »

Great team...great room space but poor smoking smell and outdate of the hotel

Hilmi Business - 01/12/2018 AccorHotels certified review
« Rooms were good, but reception staff inattentive »

Rooms were good, but reception staff was inattentive. While we had to checkout, both the reception staff were busy talking for more than 10 mins to one person, even though one of the staff could have been available. They did not give us a printout of the invoice and if we needed a invoice copy, we would have to wait further. Since, we had to leave to catch a flight, we accepted the reception staff's offer to send the invoice by email, which never arrived. The hotel is good, but I feel that a top brand like Accor should have adequate trained staff, specially at customer facing positions.

Kalpesh V. Families - 21/11/2018 AccorHotels certified review
« Decent Experience »

Everything was good except that i reached at 12 pm and was given a checkin at 2 pm in spite of mentioning my requirement as a member that i needed an early check in. The lady at the desk forgot to convey to the next person in the handover. The gentleman once informed, arranged it in 15 min. Then i look at my wife and think why i was made to wait in the lobby for 2 hrs.

Pathmaraj V. Couples - 21/11/2018 AccorHotels certified review
« Bad location »

- hotel located in run down area with alot homeless and drug addicts/junkies... feel very unsafe just outside the hotel - hotel have unpleasant smell

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