Hotel - ibis budget Caen Centre Gare
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Caen Centre Gare

3.5/5 438 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 3  EUR
  • 100% non-smoking hotel
  • AEROPORT CARPIQUET
  • Languages spoken at the hotel
    • English
    • French

Leisure and activities

  • Skating rink  (Nearby)

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

  • 67 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.7/5 AccorHotels Rating 1,161 reviews

Our guest reviews for ibis budget Caen Centre Gare

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 438 reviews
Ac Families - 04/02/2019 AccorHotels certified review
« awful experience!!! i want my money back »

We usually like all the ibis hotels but for a first time we found one that was not worth the money. The hotel is situated in-front of the train station which is convenient but has dangerously people “dealing” on the door of the hotel “opening” the doors for customers, not even allowing the proper passage (we had a pushchair and baggage) or even allowing us to open the door. The rooms are terribly old and dirty (the only clean enough thing was the shower) as well as heavily smelly (cigarettes) and the bed linen was not changed at all. They just, literally, put the duvet over the sheets (without even stretching them) and stretched it! As proof, we took photos of all the cigarettes we found in the window and we had our baby boy sick and there was a small super clear pink ibuprofen spilled on the duvet cover during the night and all was there at our return late night. In reality, we wanted to have quiet nights since we were there only for that but did not! The people dealing outside were so noisy and having fights, the dirty smelly room and the unchanged sheets plus the minuscule towels (even small for a child of less than 2 years) made our nights awful. This was a waste of money. I wish I had booked other brand of hotel. We talked to two of the managers regarding the room and we were just told “well we tell the customers but they don’t listen so we can’t do anything for the smell. If you want we can change you later today” and for the people outside and we were boldly told “now we have done all we can, it is up to the customer to complain to the police and file a report, because we can’t do anything else”. I was in total disbelief, being asked to call the police when I am in a hotel because they won’t do anything else! Or being changed to another room that most likely will be smelly as the other one because they can’t do anything to stop the customers. These type of answers are just awful and we felt dirty and unsafe in this hotel, we came late at night and we just slept unable to find a clean room to do so. With a baby this was the worst possible situation. This was paid in full so how were we going to do anything? We came back and had the baby sick plus tons of things to do so I am just writing this up but definitely this was a horrible experience. We want our money and sense of security back!! Happy to discuss if need be

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the ibis budget Caen Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian

Roger Solo - 24/01/2019 AccorHotels certified review
« Comfortable room directly opposite the stations »

Convenient place to spend the night after a late arrival at the gare routiere.

Gerald Couples - 26/11/2018 AccorHotels certified review
« Mr GERALD P0TTAGE »

DIRTY AND UNC0MF0RTABLE.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis budget Caen Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian

Goujon Business - 19/11/2018 AccorHotels certified review

PLUTOT CORRECT

Friends getaway - 02/11/2018 TripAdvisor review
« Good on the inside »

Adequate Ibis Budget but spoilt by people hanging around outside hotel who should not be there. Same inside one night very noisy group inside with cigarette end on the floor. Hotel needs to be in a better art of town really

Our hotel has responded to the review
Our hotel has responded to the review

thank you for your comment We are delighted that you enjoyed your stay at our hotel We are conveniently located 5 minutes from the train station and 15 minutes walk from the city center, and close to many restaurants, bars, cafes and shops. It is true that the district of the station of Caen is strongly animated in the evening. We are not responsible for the exterior nuisance of the hotel as well as the external environment. The responsibility lies with the public authorities Glad to see you soon !

R. A. Couples - 03/10/2018 AccorHotels certified review
« MR a. R. »

Hotel was very good staff very helpfull

Business - 25/09/2018 TripAdvisor review
« Very bad standard but very nice receptionist »

Hello We arrived late and seriously I did not think any hotel in the accor hotel group would be so low standard Just thought it would be basic but not feel unsafe I am sorry to have had this experience and seriously hope all the money will be refunded on my card as I left the hotel and moved to another accor hotel in same city at 11 pm in the evening

Our hotel has responded to the review
Our hotel has responded to the review

TMadam, Sir, thank you for taking the time to write to us following your stay at ibis budget Caen Gare. We are sorry that the service and the service did not live up to your expectations do not hesitate to inform us of points that seem negative in our hotel so we can improve and offer a product and a quality service cordially

Gerri T. Couples - 13/09/2018 AccorHotels certified review
« Great stay disappointed by the lack of Wi-fi »

Great value for money but make sure you know where this hotel is if you don't have sat-nav as we found it almost impossible to locate from the Ibis road signs. I was also disappointed that I could book it cheaper on Booking.com than I could using my discount as a member of Accor Hotels.

Margalef Families - 09/09/2018 AccorHotels certified review
« Estafa »

I didn,t stay in the hotel, but they made me pay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the ibis budget Caen Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian

Jan P. Couples - 07/09/2018 AccorHotels certified review
« Lowcost accomodation near train station »

Lowcost, good location (with weird people around the hotel), nice simple breakfast. Reception helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis budget Caen Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian

Paul S. Families - 31/08/2018 AccorHotels certified review
« Nice hotel bad area »

The hotel is what you would expect from Ibis, clean and basic. The staff are very friendly and helpful. The hotel location is good, but the gangs of men hanging around is very off putting. We were two families with 4 teenage girls, the gangs of men made comments and the girls were intimidated by these men. The whole area has small groups of men just loitering around. This makes the whole area look seedy. Such a shame to a beautiful city. Once in the hotel the rooms over look these gangs and the noise can be heard until the early hours. 1st impressions are bad, but once inside you feel safer.

Henry J. Couples - 29/08/2018 AccorHotels certified review
« Ok hotel, room & breakfast in an undesirable area with rough looking men hanging around the hotels main entrance door. »

Everything went ok and we weren't mugged but the dangerous looking crowd was not there during our early morning departure. Would not book this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

DearSir, Thank you for taking the time to tell us about your experience at the ibis budget Caen Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian

Anonymous Solo - 04/08/2018 AccorHotels certified review
« noisy »

The check in staff were very friendly and the room clean and more than adequate for my needs. The issue was ongoing noise through the night; I can only imagine what was going on as there was knocking on a nearby room door through the night then a group of males left around 6am via the metal fire steps. Don't know if this had anything to do with the group of young men who seemed to hang out around the street. I understand this may not be something the hotel necessarily has any control over.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , Thank you for taking the time to tell us about your experience at the ibis budget Caen Centre Gare. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRICE

Thomas Couples - 24/07/2018 AccorHotels certified review
« It could easily be much better »

The hotel is in a good place, close to the centre, just opposite to the gare. The receptionists are helpful, the breakfast is OK, the beds are good. However, it is totally unacceptable that the cleaning staff (?) kept a very loud discussion between 05:30 and 06:30 over a pile of bed cloths. Moreover, since the window was a bit open when we arrived, the room and the beds were covered by dusts from the building area outside. So, I washed up the room with using one of the towels. Maybe the idea of keeping some ventillation was good, but the building site in front of the hotel made it wrong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear , Thank you for taking the time to tell us about your experience at the ibis budget Caen Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, BRICE

Petar S. Business - 22/07/2018 AccorHotels certified review
« Nice quality for that price! »

Everything was great, reception provides all information about the city, glasses and towels are changed every day... Noise during the night is just consequence of the location close to the train station, but closed window significantly reduces it...

Our hotel has responded to the review
Our hotel has responded to the review

Dear , We very much appreciate your comments regarding your stay at the ibis budget Caen Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BRICE

Anonymous Couples - 30/06/2018 AccorHotels certified review
« Clearly budget, clean, hot and noisy. »

Very convenient to train station. Clean rooms. Helpful staff. Very hot room. Very noisy all night. Felt unsafe in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for taking the time to tell us about your experience at the ibis budget Caen Centre Gare. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our chambermaids makes every effort to offer you a quality service. Our reception is opened 24h/24 to welcome you. It is true that the district of the station is livened up in the evening. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florian

Mike D. Friends - 14/06/2018 AccorHotels certified review
« Excellent.customer service super »

Enjoyed all comforts and personnel were all great and extremely helpful .met all expectations. Will be back for next year 75th D Day Celebrations.

Frites Business - 03/04/2018 AccorHotels certified review
« Good »

Well enough Pains au chocolats would be welcome Water closet was a bit sticky and could use more cleaning but overall satisfied. Many thanks.

Anonymous Business - 25/03/2018 AccorHotels certified review
« Excellent »

Short stay at the hotel and it was as expected

J. L. Couples - 14/03/2018 AccorHotels certified review
« Great stay for a good value as usual »

I was only suprised (though I checked afterwards it is properly stated on the website) that no free parking is available. However public parking is available right in front of the hotel, and it's free at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis budget Caen Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Florian

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