Hotel - ibis Madrid Fuenlabrada
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ibis Madrid Fuenlabrada Hotel

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3.5/5 269 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 131 rooms
  • 54 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 41 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 1,016 reviews

Our guest reviews for ibis Madrid Fuenlabrada

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 269 reviews
AccorHotels certified review
Mr L. Couples - 11/05/2018
« Staff welcome upon arrival poor »

When we arrived there was no sign to go to check in. After a long drive we wanted to get to our room. The staff member at that time was quite rude in her dealing with us ( young lady with glasses and long hair, who has got a new car!, perhaps this was on her mind?) When we checked in we asked for frozen glass to enjoy a cold beer, but none was offered. Just a warm glass!. The next morning the mood was friendly. However we have cancelled our return booking into an ibis in mostoles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK ANTONY L., We very much appreciate your comments regarding your stay at the ibis Madrid Fuenlabrada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashkan Ashuri

AccorHotels certified review
Gaby Families - 08/05/2018
« TRANKILO »

FUGAZ Y TRANKILA

Our hotel has responded to the review
Our hotel has responded to the review

Estimado GABINO M., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Fuenlabrada. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Ashkan Ashuri

AccorHotels certified review
Alejandro N. Business - 03/05/2018
« Agradable »

Satisfactoria, acojedor el comedor

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEJANDRO N. LAVILLA, We very much appreciate your comments regarding your stay at the ibis Madrid Fuenlabrada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashkan Ashuri

AccorHotels certified review
Juan L. Business - 14/04/2018
« Rapida »

Rapida Cordial Satisfactoria

AccorHotels certified review
Anonymous Business - 11/04/2018
« Excelente »

Satisfactoria

AccorHotels certified review
Anonymous Couples - 23/02/2018
« Pasable »

Sin poder conectar wifi. Sin cepillo de dientes. Bueno regular

AccorHotels certified review
Anonymous Couples - 18/01/2018
« Disappointed stay »

We would have liked to have been informed of the extensive renovations going on at this hotel. Also the resteraunt was unavailable, only the breakfast was available. We were not informed of either. Therefore very disappointed. On the other hand the room was clean and well decorated.

AccorHotels certified review
Stephen T. Couples - 11/01/2018
« Stephen T. »

Poor uneven access....poor lighting,no warning signs at entrance. Why are pets charged at 15 euros?....an increase of 8 euros since last year.!!!! Ibis Bayonne charged 5 euros!! Poor breakfast experience.....food fine.... surroundings uncomfortable due to building work. When we booked there was no mention of refurbishment. It appears that web site has recently been updated.....there was no detail of pet charge when we booked...we would have gone elsewhere had we known.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to tell us about your experience at the ibis Madrid Fuenlabrada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are agree that building works during your stay was not good and our service it was not great. Please, rest assured that we are taking the appropriate measures to address the problem. In a few weeks, works will be ended and we all will enjoy a new hotel and a new services. Cocerning to rates for pets, you can see them in our page in the point "services at the hotel". We are sorry about this. Of course, it is a remarkable price increase and we will consider your opinion for future decisions. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carmen Baviera-Adjunta de direccion

AccorHotels certified review
Anonymous Couples - 17/12/2017
« Helpful and patient »

Relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE L., We very much appreciate your comments regarding your stay at the ibis Madrid Fuenlabrada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashkan Ashuri

AccorHotels certified review
John Solo - 09/12/2017
« Satisfied »

I had trouble finding the hotel thanks to bad Google directions, the hotel sent me the location via WhatsApp and I arrived in 15”, staff were friendly and efficient, room was perfect, comfortable bed, the only negative was that the hotel was undergoing partial modernisation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN WILLIAM F., We very much appreciate your comments regarding your stay at the ibis Madrid Fuenlabrada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashkan Ashouri

AccorHotels certified review
Jurez Couples - 01/10/2017
« As expected »

It is Ibis hotel that we knew already from other countries cross Europe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAJA K., We very much appreciate your comments regarding your stay at the ibis Madrid Fuenlabrada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalia Di Nanna

AccorHotels certified review
Peter C. Couples - 15/09/2017
« The address that we were provided for your hotel was incorrect. We spent 1 hour trying to find it and when we rang the hotel we were told that the GPS address was incorrect and they provided a different address to use. »

I have been using Ibis for a few years and have always found your hotels to be good. But I must admit after driving for 5 hours from Bilbao and then having to drive for another 1.5 hours trying to find your hotel was very disappointing. We did tell the member of staff that checked us into the hotel our complaint but she was not interested.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at ibis Madrid Fuenlabrada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have checked in google maps and ibis.com and when you write Ibis Madrid Fuenlabrada, the addres and place is correct. There are some GPS that they do not difference between street(calle in spanish) and way (carretera in spanish). Our address is "Carretera Villaviciosa de Odon a pinto M-506 Km 20.55", and maybe GPS only recognize the "street" Villaviciosa de Odon that it is in another part of Fuenlabrada. If you detect other different errors do not hesitate to contact with us to h3… Sorry for any inconvenience. Sincerely, Carmen Baviera Manager assistant

AccorHotels certified review
Dave Families - 29/08/2017
« fantastic »

great stop - nice and easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carmen Baviera-Manager assistant

AccorHotels certified review
Mourad Families - 28/08/2017

Colaboradores amables .

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Mourad, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Carmen Baviera-Adjointe de direction

AccorHotels certified review
Lorena Families - 25/08/2017
« Hotel confortable y limpio »

En general buena

Our hotel has responded to the review
Our hotel has responded to the review

Estimado/a LORENA T., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Fuenlabrada. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

AccorHotels certified review
Ayxel Families - 23/06/2017

Agradable

AccorHotels certified review
No N. Families - 07/06/2017
« Excellent communication with staff by e mails and during stay »

Excellent. Staff at the hotel were polite and friendly and all willing to help. Morning staff especially a lady called Maria does your hotel great credit. English was excellent

AccorHotels certified review
Ashkan Business - 11/05/2017
« Excelente »

Maravilloso

AccorHotels certified review
Anonymous Business - 01/05/2017

Satisfactoria,cómoda

AccorHotels certified review
Anonymous Families - 16/04/2017

Everything in the hotel was lovely and the staff were very helpful and pleasant! I had the continental breakfast each morning and found it to be perfect. The only problem is the air conditioner did not work and this was a major problem for us as we were not able to sleep at all. We borrowed a fan from one of your lovely staff but it really didn't make much of a difference

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