Hotel - ibis Madrid Fuenlabrada
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Madrid Fuenlabrada Hotel

3.5/5 293 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 131 rooms
  • 54 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 41 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Direct dial telephone
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,161 reviews

Our guest reviews for ibis Madrid Fuenlabrada

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 293 reviews
Business - 17/09/2018 TripAdvisor review
« Easy access to the highway, poor area »

Far from Madrid city centre and very close to the highway. not a very interesting area. Actually the area looks really poor, but if you have a car you can go and have dinner in Pinto closeby.Hotel is really clean, breakfast is good at standard level.Staff is really friendly

Kelsie M. Couples - 04/09/2018 AccorHotels certified review
« Ms »

comfortable beds, good gin tonics but bad reheated food

Anonymous Solo - 27/08/2018 AccorHotels certified review
« Estupendo »

Magnifique

Sergio I. Couples - 31/07/2018 AccorHotels certified review
« Estupendo »

Una estancia corta pero satisfactoria

Charlie Couples - 27/06/2018 AccorHotels certified review
« Really friendly staff and lovely staff »

The women on reception was really friendly and welcoming. This hotel is in a suburb on the edge of Madrid perfect for our onward travel to Toledo, the parking is secure/gated compound. Took us two attempts to get into car park, you take a slip road off the roundabout and its almost immediately a turn on your right. The room was basic but totally adequate and the A/C worked well and there was no road noise despite the location. We loved the modernised restaurant/bar breakfast area, which was very informal. Due to the location we decided to have dinner in the hotel, the fixed price menu offered great value and was very tasty, the waiter and kitchen staff were welcoming and very helpful. Breakfast in this hotel was plentiful and tasty. We enjoyed our stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLES G., We very much appreciate your comments regarding your stay at the ibis Madrid Fuenlabrada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 27/06/2018 TripAdvisor review
« Friendly staff. »

Reception staff were really welcoming and helpful! The room was sufficient for our needs and had working a/c, despite being near the main road there was no road noise and we had a good sleep. The parking is secure/enclosed. Took us 2 attempts to find the entrance, as the right turn into the parking is almost immediately after the roundabout on the slip road. The location in a suburb on edge of Madrid was perfect for travelling onto Toledo the following day. We really liked the bar/restaurant public areas which have obviously been recently modernised, the were bright and informal. We had a really nice meal in the restaurant and the waiting staff were very friendly and helpful and the fixed price menu offered good value, and the breakfast was very nice too.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mr charliegood81, We are really happy that you enjoyed so much your stay with us! :) It makes us proud that people recognize the work that we do and we really hope to see you soon so we can keep surprising you Best regards,

Zazoo Solo - 20/06/2018 AccorHotels certified review
« Excellent... Estupendo »

Bien à tout point.

Maria Business - 14/06/2018 AccorHotels certified review
« great »

all essentials were good. needed more staff as food took along time . Had loads of kids there and staff were short , busy. All very polite and friendly. Always satisfied here. Just need more staff on busy peek times .

Maria Q. Business - 04/06/2018 AccorHotels certified review
« Estupenda »

Estupenda

Mr L. Couples - 11/05/2018 AccorHotels certified review
« Staff welcome upon arrival poor »

When we arrived there was no sign to go to check in. After a long drive we wanted to get to our room. The staff member at that time was quite rude in her dealing with us ( young lady with glasses and long hair, who has got a new car!, perhaps this was on her mind?) When we checked in we asked for frozen glass to enjoy a cold beer, but none was offered. Just a warm glass!. The next morning the mood was friendly. However we have cancelled our return booking into an ibis in mostoles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK ANTONY L., We very much appreciate your comments regarding your stay at the ibis Madrid Fuenlabrada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashkan Ashuri

Gaby Families - 08/05/2018 AccorHotels certified review
« TRANKILO »

FUGAZ Y TRANKILA

Our hotel has responded to the review
Our hotel has responded to the review

Estimado GABINO M., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Fuenlabrada. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Ashkan Ashuri

Alejandro N. Business - 03/05/2018 AccorHotels certified review
« Agradable »

Satisfactoria, acojedor el comedor

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALEJANDRO N. LAVILLA, We very much appreciate your comments regarding your stay at the ibis Madrid Fuenlabrada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashkan Ashuri

Juan L. Business - 14/04/2018 AccorHotels certified review
« Rapida »

Rapida Cordial Satisfactoria

Anonymous Business - 11/04/2018 AccorHotels certified review
« Excelente »

Satisfactoria

Anonymous Couples - 23/02/2018 AccorHotels certified review
« Pasable »

Sin poder conectar wifi. Sin cepillo de dientes. Bueno regular

Anonymous Couples - 18/01/2018 AccorHotels certified review
« Disappointed stay »

We would have liked to have been informed of the extensive renovations going on at this hotel. Also the resteraunt was unavailable, only the breakfast was available. We were not informed of either. Therefore very disappointed. On the other hand the room was clean and well decorated.

Stephen T. Couples - 11/01/2018 AccorHotels certified review
« Stephen T. »

Poor uneven access....poor lighting,no warning signs at entrance. Why are pets charged at 15 euros?....an increase of 8 euros since last year.!!!! Ibis Bayonne charged 5 euros!! Poor breakfast experience.....food fine.... surroundings uncomfortable due to building work. When we booked there was no mention of refurbishment. It appears that web site has recently been updated.....there was no detail of pet charge when we booked...we would have gone elsewhere had we known.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for taking the time to tell us about your experience at the ibis Madrid Fuenlabrada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are agree that building works during your stay was not good and our service it was not great. Please, rest assured that we are taking the appropriate measures to address the problem. In a few weeks, works will be ended and we all will enjoy a new hotel and a new services. Cocerning to rates for pets, you can see them in our page in the point "services at the hotel". We are sorry about this. Of course, it is a remarkable price increase and we will consider your opinion for future decisions. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carmen Baviera-Adjunta de direccion

Anonymous Couples - 17/12/2017 AccorHotels certified review
« Helpful and patient »

Relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE L., We very much appreciate your comments regarding your stay at the ibis Madrid Fuenlabrada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashkan Ashuri

John Solo - 09/12/2017 AccorHotels certified review
« Satisfied »

I had trouble finding the hotel thanks to bad Google directions, the hotel sent me the location via WhatsApp and I arrived in 15”, staff were friendly and efficient, room was perfect, comfortable bed, the only negative was that the hotel was undergoing partial modernisation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN WILLIAM F., We very much appreciate your comments regarding your stay at the ibis Madrid Fuenlabrada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashkan Ashouri

Jurez Couples - 01/10/2017 AccorHotels certified review
« As expected »

It is Ibis hotel that we knew already from other countries cross Europe.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAJA K., We very much appreciate your comments regarding your stay at the ibis Madrid Fuenlabrada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalia Di Nanna

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