Hotel - Novotel Suites Hamburg City
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Novotel Suites Hotel

Novotel Suites Hamburg City Hotel

Lübeckertordamm 2 
20099  HAMBURG
GERMANY

1,208 reviews
TripAdvisor Rating Based on 1,208 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Web corner
  • Copy/print service available
See all services

Hotel location

Our suites

  • 185 suites
  • 100% non-smoking hotel
  • 2 suites for people with reduced mobility
  • 61 family suites
  • 3 connecting suites
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,636 reviews

Our guest reviews for Novotel Suites Hamburg City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,208 reviews
AccorHotels certified review
Ym A. Families - 15/08/2017
« Hamburg Summer Trip »

The Hotel accommodation was good and the location of the Hotel was excellent

AccorHotels certified review
Doug M. Couples - 14/08/2017
« Excellent hotel and even better staff »

Everything was great. Large room, nice ensuite, some nice benefits like the car loan, pool and gym. Plus all the staff we had contact with were extreamly helpful and friendly.

AccorHotels certified review
Neal W. Families - 14/08/2017
« Best Yet »

Great check in, fast and friendly. The room was fresh with plenty of space. The hotel was located within a short walk of the main shops and a metro station just outside. Couldn't be easier. Again, fast check out, even at 5am, and would recommend to anyone.

AccorHotels certified review
Birgitte D. T. Families - 14/08/2017

Overall it was a lovely stay, but ... One bed was a madras on the floor instead of a real bed. The toilet was running, which you viildt hear all the time. The moveable Wall In the middel of the room was broken. Only 2 sections worked. It was a 4 bedroom family room, but there was only 2 chairs, so we couldn't all 4 of us at the same time. We loved the bathtub! Hadn't had a tubbath In years, so that was used daily.

AccorHotels certified review
Ivelin I. Business - 13/08/2017
« ;) »

Nice, big, clean, but cleansing person very early knocks on the door, and while he knocked in he's already in the room. I made a note to a cleaner, and he told me they had a lot of cleaning rooms and watched to quickly evict people Must leave their rooms until 11 am,

AccorHotels certified review
Tomas J. Business - 13/08/2017
« Satisfied »

As i am booking mainly this hotel. It is like routine for me. Same standard of services. Nothing changes.

AccorHotels certified review
Ismo Families - 08/08/2017
« Easy stop in Hamburg »

Just a short stop in Hamburg on our way to the Alps.

AccorHotels certified review
Jp Families - 06/08/2017
« Good value and comfortable »

Staff was friendly. Only thing was the squeaky fibre glass bathroom; and also the poor state of the kitchenette area (damaged trims)...

TripAdvisor review
vianna_ho Family - 05/08/2017
« Spacious room and comfortable beds »

We have 3 adults and 2 kids,the room is big enough. The size of bathroom is good and the bedding is comfortable. The breakfast is good too,the time range is big ,so we can sleep in a bit. Only not many restaurants around,not many choices. Overall, it is good and i will stay thrre again.

AccorHotels certified review
Brian C. Families - 04/08/2017
« Great location, good parking and good facilities in the family room »

Great location, good parking and good facilities in the family room

AccorHotels certified review
M.m. Business - 02/08/2017
« Good stay as expected, will visit again. »

Good as expected.

AccorHotels certified review
Mette Families - 30/07/2017
« Nice and big familyrooms »

Rooms were good! Big in size and likes that we could separate with "walls". Also perfect that the toilet was separat from barhroom, and that it was both showet and bathtub!0 Negative was breakfast, has to wait in line and alot was empty. not worth extra money!

AccorHotels certified review
Kenneth G. A. Families - 27/07/2017
« Super nice hotel and place. »

Nice room and breakfast

AccorHotels certified review
Anonymous Families - 26/07/2017
« Good and nearby downtown »

It was a nice hotel close to downtown. Breakfast was good and with a nice selection of products. Kind staff at the hotel. Good parking.

AccorHotels certified review
J.p Families - 25/07/2017
« Great »

Everything was good. No complaints from us. Very helpful staff.

AccorHotels certified review
Olga Friends - 25/07/2017
« Great stay »

Our experience was great - staff friendly, room clean, good facilities and all for a good price. Novotel suites was far better than other hotels I have stayed in of a similar price.

AccorHotels certified review
Anonymous Families - 23/07/2017

Room was clean. The elevator traffic did not work as there were so many guests, so instead of taking a elevator we took stairs to level 9.

AccorHotels certified review
Iswan Families - 21/07/2017
« Satisfy as usual »

This was our 3rd time stayed in Novotel Suites Hamburg City. The check-in and out were smooth as usual. The room looks a bit old and worn out but clean and comfortable.

AccorHotels certified review
Ramin B. Business - 20/07/2017
« Good Hotel for business trips »

-Good location - Metro station just on the front door -The room was large -No mini bar in the room.(a microwave oven, fridge with a bottle of water and water boiler in the room) -The personal was helpful and nearly all spoke good English. -The pictures did not show the bathroom, It feels like you are on a plane! -Bright room.

AccorHotels certified review
Anonymous Business - 17/07/2017
« Great people, good service »

Pleasantly helped, good stay.

Our most recent 20 reviews
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