Novotel Suites Hannover City Hotel 3 stars

TripAdvisor rating 4.0/5 805 reviews
Novotel Suites Hannover City
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Room 1

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Hotel extras

  • Suites measuring 323 sq. ft. (30 m²) with double bed and up to two extra beds

  • Kitchenette, separate toilet, shower and bathtub, plus a safe

  • Free Sky channels and WiFi in the room

  • Free tea, coffee and mineral water in the room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Nearby
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Solarium
Business services
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Suites Hannover City

Rundestrasse 9
30161
hanover
germany

Tel: +49511374500

Fax: (+49)511/37450333

Contact email

Check-in from 15h00

Check out up to 12h00

  • 20,121,128,134 :   20,121,128,13 HAUPTBAHNHOF/ZOB

  • ALL LINES :   ALL LINES HAUPTBAHNHOF

  • ALL TRAM LINES :   ALL TRAM LINES HAUPTBAHNHOF

  • BUS 121, 128 :   BUS 121, 128 HAUPTBAHNHOF-ZOB

  • BUS 13, 20 :   BUS 13, 20 HAUPTBAHNHOF-ZOB

  • ALL LINES :   ALL LINES HAUPTBAHNHOF

  • By plane

    HAMBURG INTL AIRPORT At 150km / 93.21 miles

  • By plane

    HANNOVER INTL AIRPORT At 11km / 6.84 miles

  • By train

    CENTRAL STATION At 0.2km / 0.12 miles

  • By train

    HANNOVRE/HANNOVER At 0.2km / 0.12 miles

GPS :52.378896, 9.741087

Our accommodations

Superior Suite with 1 double bed and 1 single bed

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite with 1 double bed and 2 single beds

  • Max. number of persons: x4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

BAR 4 ELEMENTS

Photo non contractuelle / Strictly non binding

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Hannover City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,408 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

805 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Clean, convienent for groceries and restaurants, friendly employees & a good espresso machine.

Customer review rating 4.5/5

Thomas L. Business - 16/04/2019 AccorHotels certified review

Room was clean and attended to every day. The breakfast was good with a good espresso machine and good orange juice. Friendly employees all around.

Customer review rating 4.5/5

David W. Business - 13/04/2019 AccorHotels certified review

Hotel lobby was a little crammed and some tables, areas of the hotel are damaged before we arrived. Best thing about the hotel was the Quinny stroller rental, it was a total lifesaver. Would be best if we could purchase on site if option was available! Coffee and tea was limited for a period of time, but guests of the hotel come and go at different times. For exhibition attendees with family, we did not get the opportunity to enjoy breakfast or a banana with coffee when we left and when we returned. We loved the unique nautical layout of the rooms but the bathroom being separate from the shower room was different and we wished they were all together (or if there were two toilets). This was mainly a business trip but I brought my family. I also have Novotel membership from Taipei Taoyuan but it was not used for this booking.

Not a safe hotel...

Customer review rating 4.5/5

Stephen Business - 05/04/2019 AccorHotels certified review

My friend's bag was stolen when she was checking-in in the front desk, the hotel lobby has 3 opening doors, not good security control in the lobby.

Very good

Customer review rating 4.5/5

Robert J. T. Business - 04/04/2019 AccorHotels certified review

What hotel should be. Warm welcome at the front desk. Happy smile.

Dear Mr. T., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Commendable Service

Customer review rating 4.5/5

Jennifer C. Business - 26/03/2019 AccorHotels certified review

As always, all of my needs are provided by Novotel Suites. Staff is accommodating and friendly. Will definitely be back in this hotel.

Dear Mrs. C., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

nice service, good location

Customer review rating 4.5/5

Lukasz Families - 25/03/2019 AccorHotels certified review

Hotel's location is very convenient, staff is very friendly and helpful. Lobby area is nice, modern and tidy, rooms are a bit outdated but very clean.

Dear Mr. F., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Excellent

Customer review rating 4.5/5

Alison P. Families - 25/03/2019 AccorHotels certified review

We had a fantastic 3 night stay everything was excellent from the minute we arrived hotel, staff, location

Dear Mrs. P., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Cosy, clean, family friendly hotel in the heart of Hannover

Customer review rating 4.5/5

Shola Families - 25/03/2019 AccorHotels certified review

Check in was very easy, and the reception staff provided ample information of what to do in Hannover with young children. The hotel is directly opposite Hannover central Bus Station and the Hauptbahnhof . It is also within a walking distance of the city's tourist hotspots. We like the friendliness of the members of staff and the fact that there's a children play area in the main lobby. My wife and kids enjoyed the breakfast while I used the gym, which although it's very small, was adequate. I just think perhaps, they need a bigger fitness training room. I'll recommend this hotel and we'll stay here again when next we are in Hannover.

Dear Mr. A., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

I was very satisfied as ususally.

Customer review rating 4.5/5

Daniel Business - 19/03/2019 AccorHotels certified review

I have big room, which are clean, with internet connection. I appreciate also small "kitchen" where I can prepare tee or coffee and fridge for some food.

Dear Mr. P., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Very flexible

Customer review rating 4.5/5

Cj Business - 13/03/2019 AccorHotels certified review

The front office people are very nice, and accommodating as always. However, I am not so happy with the housekeeping, because the towels were not replaced even if I placed it on the bath tub already. And when I requested the room to be cleaned on my 3rd day, they just put the towel but did not clean the room/toilet.

Dear Mrs. J., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sincerely apologize for the poor service at our housekeeping. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Excellent Location, Great Breakfast, Comfortable Spacious Room

Customer review rating 4.5/5

Charles L. Business - 05/03/2019 AccorHotels certified review

Excellent Location, Great Breakfast, Comfortable Spacious Room

Dear Mr. L., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

a reason to return

Customer review rating 4.5/5

S., H. Business - 03/03/2019 AccorHotels certified review

Check-in friendly and customer- oriented( differing positively from the phone-system which should be “ modernized” or updated( was factually impossible to get into contact with anybody on the eve of my arrival— because of a lack of personnel: tgat’s the explanation I received at my arrival)

Lieber Herr S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Suites Hannover City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Bitte entschudligen SIe die Probleme mit unserer Telefonanlage. Diese ist erst 2 Monate alt und wir arbeiten noch immer an den kleinen Fehlern. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihre Suities aus Hannover

I received good atention and the room was comfortable and nice.

Customer review rating 4.5/5

María L. Business - 25/02/2019 AccorHotels certified review

I received good and fast attention. The location of the hotel is perfect, just one block away from the hauptbahnhof, and directly in front of the tram station. The room was clean, spacious and comfy.

Dear Mrs. F., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities fromf Hannover

Nice value for money hotel stay in perfect location for exploring Hannover

Customer review rating 4.5/5

Jann Families - 18/02/2019 AccorHotels certified review

Value for money Perfect location Clean room Friendly Staff

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

level on room clean service (specifically the bathroom) really poor. The bath room was stinking.

Customer review rating 4.5/5

Anonymous Business - 12/02/2019 AccorHotels certified review

The overall experience with reception was fine, but the room had a curtains broken and bathroom was smelling really wrong.

Dear Mrs. S., Thank you for taking the time to tell us about your experience at the Novotel Suites Hannover City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, yours Novotel Suites Team

Very practical location and good facilities

Customer review rating 4.5/5

J Business - 12/02/2019 AccorHotels certified review

All according to plan

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Nice hotel, well located, but geting aged, needs some fixing in the room

Customer review rating 4.5/5

Laurent D. Business - 08/02/2019 AccorHotels certified review

Nice hotel, well located, but geting aged, needs some fixing

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Good enough.

Customer review rating 4.5/5

Steve Business - 07/02/2019 AccorHotels certified review

Apart from slow check in process, where attendant behind desk was on the phone for a long while, my stay for business purposes was adequately met.

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We honestly apologize for the wait at check in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Superb!

Customer review rating 4.5/5

Jennifer C. Business - 05/02/2019 AccorHotels certified review

Staff is friendly and accommodating. Room is very clean.

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

All staffs were very kind.

Customer review rating 4.5/5

S. K. Business - 04/02/2019 AccorHotels certified review

During business trip, this hotel was very comfortable and all staffs were very kind. It was perfect. I like Novotel Suites Hannover city.

Dear Mr. Sung Soo K., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover
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