Hotel - Novotel Suites Hannover City
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Hannover City Hotel

4.0/5 803 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Polish
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Solarium

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 123 suites
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,330 reviews

Our guest reviews for Novotel Suites Hannover City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 803 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Charles L. Business - 05/03/2019 AccorHotels certified review
« Excellent Location, Great Breakfast, Comfortable Spacious Room »

Excellent Location, Great Breakfast, Comfortable Spacious Room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

S., H. Business - 03/03/2019 AccorHotels certified review
« a reason to return »

Check-in friendly and customer- oriented( differing positively from the phone-system which should be “ modernized” or updated( was factually impossible to get into contact with anybody on the eve of my arrival— because of a lack of personnel: tgat’s the explanation I received at my arrival)

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Suites Hannover City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Bitte entschudligen SIe die Probleme mit unserer Telefonanlage. Diese ist erst 2 Monate alt und wir arbeiten noch immer an den kleinen Fehlern. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihre Suities aus Hannover

María L. Business - 25/02/2019 AccorHotels certified review
« I received good atention and the room was comfortable and nice. »

I received good and fast attention. The location of the hotel is perfect, just one block away from the hauptbahnhof, and directly in front of the tram station. The room was clean, spacious and comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities fromf Hannover

Jann Families - 18/02/2019 AccorHotels certified review
« Nice value for money hotel stay in perfect location for exploring Hannover »

Value for money Perfect location Clean room Friendly Staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Anonymous Business - 12/02/2019 AccorHotels certified review
« level on room clean service (specifically the bathroom) really poor. The bath room was stinking. »

The overall experience with reception was fine, but the room had a curtains broken and bathroom was smelling really wrong.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you for taking the time to tell us about your experience at the Novotel Suites Hannover City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, yours Novotel Suites Team

J Business - 12/02/2019 AccorHotels certified review
« Very practical location and good facilities »

All according to plan

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Laurent D. Business - 08/02/2019 AccorHotels certified review
« Nice hotel, well located, but geting aged, needs some fixing in the room »

Nice hotel, well located, but geting aged, needs some fixing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Steve Business - 07/02/2019 AccorHotels certified review
« Good enough. »

Apart from slow check in process, where attendant behind desk was on the phone for a long while, my stay for business purposes was adequately met.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We honestly apologize for the wait at check in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Jennifer C. Business - 05/02/2019 AccorHotels certified review
« Superb! »

Staff is friendly and accommodating. Room is very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

S. K. Business - 04/02/2019 AccorHotels certified review
« All staffs were very kind. »

During business trip, this hotel was very comfortable and all staffs were very kind. It was perfect. I like Novotel Suites Hannover city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sung Soo K., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Juan Business - 26/01/2019 AccorHotels certified review
« Excellent option »

Big, clean rooms! Excellent location 50mts from train station, cross the street of bus hub and even near by trolley station. In 20min by train you can get into the airport. Super market around the corner also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Mukesh G. Business - 21/01/2019 AccorHotels certified review
« Comfortable »

Helpful staff. Very good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Praveen K. Business - 17/01/2019 AccorHotels certified review
« Pretty good hotel, but a bit expensive »

Generally quite good. Things to be improved: 1. Breakfast is every morning almost the same stuff - there should be some changes / variations every day. 2. Bathroom must have placeholders for soap bar, shampoo bottle, conditioner bottle, etc. 3. There should be soap bar (not just the liquid soap) - the liquid soap is sticky and does not wash off easily. 4. Bathroom must have a bar for hanging towels. 5. Shower head is not tightly fixed into the shower holder (which is too big), so it keeps moving around (to the wrong side) when shower is turned on. 6. There should be complimentary bottles of drinking water in the room (at least 500ml to 1 litre per day). It is inconvenient to specially go out and buy water after returning to hotel room and finding no available drinking water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Tim A. Business - 17/01/2019 AccorHotels certified review
« A great location near public transport. »

I found the room to be larger than most hotels I have stayed in. The room was well planned out and comfortable. The addition of a microwave and fridge makes a family or longer stay practical.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Brian D. Business - 15/01/2019 AccorHotels certified review
« Business trip and it was excellent »

Everyone was very friendly and the location is excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Anonymous Business - 14/01/2019 AccorHotels certified review

Courteous staff. Good clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Miyuki Solo - 13/01/2019 AccorHotels certified review
« Perfect holiday »

It was very good impression when I checked in. The lady at reception welcomed me well. The room is large enough with Kitchenette, that was so useful. I enjoyed bath tub in the room and using fitness centre downstairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. U., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Salman A. W. Business - 11/01/2019 AccorHotels certified review
« Nice »

We wanted rooms front facing / road facing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Arshad W., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Soha Families - 05/01/2019 AccorHotels certified review
« Convenient »

Nice experience

Family - 05/01/2019 TripAdvisor review
« Nice Stay »

It was near the main station with walking distance to the shopping area. There was a huge supermarket kaufland few steps away which was very convenient. I have a few concerns on cleanliness as the room was not clean as expected. The room itself was suitable to families with kids.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sohae2017, We are delighted that we have been a good host for you and have been able to say goodbye to you as a satisfied guest ;o) Hopefully you visit us again. Greetings from Hannover yours Suities

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