Hotel - Novotel Suites Hannover City
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Novotel Suites Hotel

Novotel Suites Hannover City Hotel

Rundestrasse 9 
30161  Hanover
GERMANY

695 reviews
TripAdvisor Rating Based on 695 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 123 suites
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 1,394 reviews

Our guest reviews for Novotel Suites Hannover City

100% certified reviews from our guests

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4.0/5 TripAdvisor Rating Based on 695 reviews
Certificate of excellence 2016
AccorHotels certified review
Richi Business - 03/07/2017

The hotel is situated near the center, which is very convenient. This means that the surroundings are very busy and the closest park (greenery) is at a greater distance. So doing outdoor activities - running, walking is not easy. The hotel has a fitness room, but it is too small and inadequately equipped. I would welcome the possibility of visiting the finnish sauna as it offers, for example, Ghotel ...

AccorHotels certified review
Damien Solo - 26/06/2017
« Very good  »

The service staff were helpful and the hotel location is perfect.

AccorHotels certified review
Prasad Business - 26/06/2017
« GR8 »

was very comfortable, close to the main station. A restaurant in the hotel would have been more convenient although many restaurants and bars close to the hotel.

AccorHotels certified review
Samantha Couples - 25/06/2017
« Standard hotel room nothing special, air conditioner didn't work.. »

The staff was courteous but nothing remarkable. The room was clean, also unremarkable. The air conditioning was not working. Or perhaps the hotels idea of "Klima" is a ventilator. It was cooler outside than in my room. I would stay here again but never during the summer.

AccorHotels certified review
Rohit K. Business - 23/06/2017

(1) The self washing machine was not working during my stay and even the instruction manual is all in German. Would suggest to keep an English version also for international guests who do not know German language. (2) For Breakfast - I suggest it would be nice to have some hot & vegan dishes also in the menu.

AccorHotels certified review
Markus Business - 06/06/2017

Stay was Overall nice. What I am missing a lot is that there is no Birchler Müslie for breakfast. Further a bit more space between the tables during breakfast would be good. I know space is limited, but it is difficult to sit down etc.

AccorHotels certified review
Neville H. Business - 05/06/2017
« Convenient and Comfortable »

Conveniently close to the train station and township, walking distance, eliminates the need for other transportation. Comfortable rooms and ample breakfast. My second visit to the Ligna fair, and stay with the Novotel, both experiences were good and I would recommend to others visiting the fair.

AccorHotels certified review
Vichai G. Business - 24/05/2017
« very happy with Hotel and staff »

perfect

AccorHotels certified review
Francis L. Business - 19/05/2017
« Gets better everytime I stay here. »

I first booked my stay here for one main reason - it was recommended by colleagues for their self-service laundry room. So far I've booked maybe 7 or 8 stays here, more or less 2 weeks each time. I always give my feedback for each stay, and each time, things get better. As anyone would imagine, this stay was near-perfect. It's my first time on this trip that I was able to try their breakfast. Selection is pretty good, with a few changes here and there everyday so you don't get tired of the food.

AccorHotels certified review
Paul Couples - 18/05/2017
« Clean and modern hotel near to the railway station »

We were expected and check in was easy. I received my benefits as a Platinum Card holder. The room was clean and well equipped. A short self training session was required to work out what all of the light switches did. We could not get the air conditioning to work on 'cooling' but it didn't really matter because the weather was cool. The bathroom was clean and everything worked correctly. The shower had good water pressure. On returning to the hotel on the second night one of our keys didn't work and we had difficulty getting in to the hotel even though the receptionist was looking at us. The receptionist reprogrammed the key for us although he seemed more interested in how we managed to get into the hotel rather than sorting the problem. All other staff were very good. We opened the windows during the night because the room became too warm and we could not get the air conditioning to cool the room. This was OK until 07:00 which was when the building site outside started to work. We had a drink at the bar and we were pleased with the wine selection and that there is a local beer (Herrenhäuser) to drink.

AccorHotels certified review
Anonymous Business - 16/05/2017
« very good! »

very good experience.

AccorHotels certified review
Guandi Couples - 14/05/2017
« Service can be improved. »

we stayed for 1 week, april 29 to may 6. On the arrival date april 29, the fridge did not work. Check with receptionist, he informed that it can only be fixed the next day. But , the technician came in anyway. We were confused because receptionis just said that fix will be tomorrow. At the same time, ask for room at the back as the construction site is right next to the room. Got answer that, room is fully booked for all week until we are leaving on 6 may. For me, I doubt it coz i try to book on the next 2 days, the room is still available. On May 1, the room was not cleaned at all even I had hanged the sign to clean the room. The water boiler has no proper cup to drink, instead paper cup which is not handy. The airco is for heater only which I guess because it is winter time but please be advised that the room is extremely warm if windows are closed due to noise from the highway and construction site. I hope that in the future, the hotel can provide better info and the airco to provide cool air can work in winter.

AccorHotels certified review
Roger B. Couples - 11/05/2017
« Good »

Very well satisfied

AccorHotels certified review
Anonymous Couples - 10/05/2017
« Large comfortable room, with a soft seating area, fridge, kettle and microwave ,a modern bathroom with both shower and separate bathtub. These facilities made the stay very relaxing. »

The suites are very close to the train station, staff very helpful with directions to the city centre.

AccorHotels certified review
Anonymous Couples - 02/05/2017

Practical and functional hotel, with friendly staff. The only thing that annoys me with Suite Novotel, is that we only get one leclub silver level free drink even though staying in a double room and paying for two... I am aware that you simply are following some guide lines, but it's still something that I find embarrassing and irritating every time we experience it. Me and my partner has ALWAYS stayed together in a double room at each and every stay we've ever had at an accor hotel, so it makes absolutely no sense to be, that only one of us should be entitled to a free drink in selected accor hotels, while we get two on others ( such as in "normal" Novotels) The name Suite Novotel does not really state that it's a kind of a "Budget Novotel". I think that that is the weakest point of the whole le club concept, and every time we experience this it just makes us irritated in stead of feeling "awarded" . Again, I know that you just are following internal guide lines here, but still wanted to raise it, as it definitely is something we take in consideration when choosing hotel.

AccorHotels certified review
Anonymous Business - 01/05/2017

Staying on business, great location and rooms clean.and functional

AccorHotels certified review
Anonymous Families - 26/04/2017

We visited Hannover to show my family my place of work. Thanks to your hotel and services we had a perfect stay over the weekend. My kids enjoyed the room as well. Thank you for the friendly environment!

AccorHotels certified review
Anonymous Families - 20/04/2017

Staff very kind and helpful as always. Rooms are very clean. Great location.

AccorHotels certified review
Anonymous Business - 10/04/2017

I was not satisfied. Even if price was quite high for last week I got which smells by wet from bathroom. During having shower there was a "flood" on bathroom's floor. In this case usage of all towels was the only chance. But is this environment friendly? Not. There is a mistake in a bathroom design!

AccorHotels certified review
Anonymous Families - 10/04/2017

Very noisy outside, stated a bath and shower in the room but received a wet room. Carpets looked vey dirty and in need of a deep clean. Was told few car parking was included but had to stay in a car park and pay.

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