Novotel Suites Hannover City Hotel 3 stars

TripAdvisor rating 4.0/5 828 reviews
Novotel Suites Hannover City
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Room 1

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Hotel extras

  • Suites measuring 323 sq. ft. (30 m²) with double bed and up to two extra beds

  • Kitchenette, separate toilet, shower and bathtub, plus a safe

  • Free Sky channels and WiFi in the room

  • Free tea, coffee and mineral water in the room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Solarium
Business services
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Suites Hannover City

Rundestrasse 9
30161
hanover
germany

Tel: +49511374500

Fax: (+49)511/37450333

Contact email

Check-in from 15h00

Check out up to 12h00

  • 20,121,128,134 :   20,121,128,13 HAUPTBAHNHOF/ZOB

  • ALL LINES :   ALL LINES HAUPTBAHNHOF

  • ALL TRAM LINES :   ALL TRAM LINES HAUPTBAHNHOF

  • BUS 121, 128 :   BUS 121, 128 HAUPTBAHNHOF-ZOB

  • BUS 13, 20 :   BUS 13, 20 HAUPTBAHNHOF-ZOB

  • ALL LINES :   ALL LINES HAUPTBAHNHOF

  • By plane

    HAMBURG INTL AIRPORT At 150km / 93.21 miles

  • By plane

    HANNOVER INTL AIRPORT At 11km / 6.84 miles

  • By train

    CENTRAL STATION At 0.2km / 0.12 miles

  • By train

    HANNOVRE/HANNOVER At 0.2km / 0.12 miles

GPS :52.378896, 9.741087

Our accommodations

Superior Suite with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Superior Suite with 1 double bed and 2 single beds

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products

Our restaurants and bars

BAR 4 ELEMENTS

Photo non contractuelle / Strictly non binding

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Hannover City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,771 reviews

tripadvisor

TripAdvisor Rating 4.0/5

828 reviews

Disappointed

Customer review rating 4.5/5

Marijke Couples - 08/09/2019 AccorHotels review

The room was very outdated, dirty and warm. Air conditioning wasn’t working because the hotel had turned it off we were advised to just open the window. In a quiet neighborhood I prefer opening a window but next to the train station and with about thirty people having a party outside it was way to noisy to sleep with the window open. Room wasn’t cleaned properly worst was the ventilation in the toilet that was full of mold. Both ventilation in bathroom and toilet weren’t working. Second day housekeeping only left one towel for the two of us. Only good thing about the hotel is that it’s close to the city center and cheap parking. Otherwise very overpriced and the next time in Hannover we wouldn’t stay here.

Dear Mrs. d., Thank you for taking the time to tell us about your experience at the Novotel Suites Hannover City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, yours Suite Novotel Team Hannover

Was really great

Customer review rating 4.5/5

Ewelina K. Families - 08/09/2019 AccorHotels review

We enjoyed staying in hotel brilliant centre lications. Room was comfy. Comfortable mattress pillows, very good bathroom with shower and bath, and kitchen korner, very spacious.

Dear Mrs. K., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

ok

Customer review rating 4.5/5

Anonymous Business - 06/09/2019 AccorHotels review

Room was ok. Forgot my mobile charging cable in the room but when I called and asked to send it to my home adress they said it has not been found. It definitely was in the room, next to the bed.

Dear Mr. H., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Just a question: Which mobile phony typ do you own? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Cool

Customer review rating 4.5/5

Nax Business - 05/09/2019 AccorHotels review

Cool employees

Dear Mr. n., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Could have been better

Customer review rating 4.5/5

Anonymous Business - 01/09/2019 AccorHotels review

Overall, the experience was okay however, it was disappointing that complimentary water was only provided on the first night.

Relaxing

Customer review rating 4.5/5

Anonymous Business - 30/08/2019 AccorHotels review

Was a great experience

Dear Mr. S., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Clean, comfortable and professional hotel and service.

Customer review rating 4.5/5

Annemarie I. Families - 26/08/2019 AccorHotels review

The room had a clever design to accommodate the four of us-two teens and two parents.

Dear Mrs. I., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Excellent for families

Customer review rating 4.5/5

John Families - 26/08/2019 AccorHotels review

A fantastic location & the rooms are designed with families in mind. As a family with two young children the extra beds & room facilities were ideal.

Dear Mr. S., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Great hotel

Customer review rating 4.5/5

Daniel Families - 22/08/2019 AccorHotels review

Nice hotel with great breakfast. The hotel was a long walk from to the parking garage though

Dear Mr. A., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Overall is good....

Customer review rating 4.5/5

Adam Business - 17/08/2019 AccorHotels review

i would say overall stay is quite good.

Dear Mrs. Adamson, We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Very good

Customer review rating 4.5/5

Jack Families - 11/08/2019 AccorHotels review

Perfect customer service, the carpets in the rooms need attention, to us clean hotel means a lot.

Dear Mr. J., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Repeat visit - extremely happy!

Customer review rating 4.5/5

Saida Families - 11/08/2019 AccorHotels review

Stay was comfortable, staff friendly, location is central, breakfast delicious... cannot complain!

Dear Mrs. K., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Nice hotel fairly good location

Customer review rating 4.5/5

James R. Families - 11/08/2019 AccorHotels review

Nice clean hotel, good location - check in was a bit slow but it was busy and overall no issues - can’t comment on breakfast as didn’t have it

Dear Mr. R., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Nice and cosy

TripAdvisor rating 4.0/5

ryder724 Family - 08/08/2019 TripAdvisor review

Fairly good location and good size rooms although slightly dated. Hotel was clean and staff friendly. Cannot comment on breakfast as we left early and it was an extra cost so not worth it. Check in was a bit slow despite having checked in online but hotel was busy

Dear ryder724, We are delighted that we have been a good host for you and have been able to say goodbye to you as a satisfied guest ;o) Hopefully you visit us again. Greetings from Hannover yours Suities

Great location, nice breakfast. But the room is a bit old

Customer review rating 4.5/5

Fernanda C. Couples - 06/08/2019 AccorHotels review

The localization of this hotel is great, close to everything. The bed is really comfortable. There's a small kitchen. The con is that the bathroom/toilette is a bit weird. The bath area is separated from the toilet, but the toilet area is REALLY small. The bath area has a bathtub and shower and is great. My husband said that seems like you are entering in an airplane toilet of some kind. I booked this hotel knowing that it needs renovation. The room design seems a bit outdated and so, but is worth the price.

Dear Fernanda C., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Suites

Okay but not great

Customer review rating 4.5/5

Anonymous Business - 29/07/2019 AccorHotels review

The room was very spacious however, for the duration of my stay, the air conditioning did not work properly. Temperature outside the hotel was so hot so I was expecting to be comfortable in my room but sleeping was so hard due to the hotness also inside the room.

Dear Lumiere L., Thank you for taking the time to tell us about your experience at the Novotel Suites Hannover City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, your Suites
Customer review rating 4.5/5

Anonymous Solo - 29/07/2019 AccorHotels review

Everything was excellent. Location, room, staff, breakfast, and facilities.

Dear Roland B., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Team from Novotel Suites

All good but one thing...

Customer review rating 4.5/5

Göktürk S. Families - 28/07/2019 AccorHotels review

Novotel is Novotel... no surprises...

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, your Suites

Conditioner was not working at all!

TripAdvisor rating 4.0/5

Thousewhodo Family - 26/07/2019 TripAdvisor review

The design of this hotel is quite good. Rooms are suitable for families. Baby bed was provided. There are fridge and microwave. But each time I stay there I have problems! This time air conditioning system didn't work at all...

Acceptable

Customer review rating 4.5/5

Karen Y. Business - 22/07/2019 AccorHotels review

Location is good and very convenient Room is acceptable

Dear Mrs. Y., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover
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