Hotel - Novotel Suites Hannover City
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Hannover City Hotel

Our hotels AccorHotels
4.0/5 750 reviews
All hotels in Hanover
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Boutique Gourmande

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our suites

  • 123 suites
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating Based on 1,784 reviews

Our guest reviews for Novotel Suites Hannover City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 750 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Maria M. J. E. Families - 14/04/2018
« cozy and comfortable »

very nice

AccorHotels certified review
Mohit Families - 30/03/2018
« Very comfortable room and great location »

Very nice room, comfortable beds and excellent bathroom

AccorHotels certified review
Philip Solo - 19/03/2018
« a great hotel »

nice clean room .nice bed and kitchen

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

AccorHotels certified review
Bwanakuba Business - 18/03/2018
« Very good hotel in an excellent location »

Spacious room with excellent amenities. Bathroom had a bath and a shower cubicle. Walking distance from station and town centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

AccorHotels certified review
Ravi B. Business - 17/03/2018
« Not great »

Last year when I was here, I was getting a water bottle daily through out my stay. Now that is not the case.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ravi Chaitanya B., Thank you for taking the time to tell us about your experience at the Novotel Suites Hannover City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, yours Novotel Suites Hannover

AccorHotels certified review
Dennis Business - 01/03/2018
« Not the usual Novotel experience »

- bottled water was not replenished at all! - there was a time when towel was not replaced even if I did not hang them - only 1 set of pillow. Used to have 2 sets of pillow on the bed - bath amenities was not replenished (I stayed for 2 weeks) - had a minor accident, NO FIRST AID kit and no concern from the helpdesk. no help was extended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis P., Thank you for taking the time to tell us about your experience at the Novotel Suites Hannover City. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We talked to our on-duty staff about your accident. They described the process so that you came to the front desk and asked for ice cubes. Our staff asked you about your condition and whether they could do something for you. Any time later you got back to the desk with a interpreter and ask for a Police STation. We are very sorry for this missunderstanding and that you have got this impression. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotelö Suites Hannover

AccorHotels certified review
Antti Families - 27/02/2018
« Once a year »

Great breakfast, clean and silent room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear family Antti, We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

AccorHotels certified review
Sung S. K. Business - 20/02/2018
« Business Trip in Hannover. I was surprised all staffs were very kind »

very kind / very friendly reception in the evening and breakfast time. I will alway visit suite Novotel in Hannover.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Soo K., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Suites Hannover

AccorHotels certified review
Peter Business - 15/02/2018
« high Price low quality »

Toiletries weren’t changed. I asked several times on reception to change them but during whole time were changed just once. Toilet paper was pissed by someone else. Internet connection was terrible I had to log in again each time i picked my phone. Even air conditioning was turn on and temperature was set to 30 degrees room didn’t have more than 20 degrees. Air conditioning was too loud.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., Thank you for taking the time to tell us about your experience at the Novotel Suites Hannover City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Suites Hannover

TripAdvisor review
Business - 03/02/2018
« Pleasant stay »

I was staying this hotel for a night to visit Wolfsbutg. Since it was just behind the central station, it eas really convinient to move. Also, there is a supermarket just next to the hotel gate so i can buy some german food for my family in spite of the short schedule.

Our hotel has responded to the review
Our hotel has responded to the review

Dear junghyond, Thank you for the time writing your review and sharing online. We are very happy that you enjoyed staying with us. Even still we would be very happy to have you as our guest again. Best regards, Novotel Suites Hannover

AccorHotels certified review
S.-s. W. Families - 28/01/2018
« Was nice as usual »

Fast reservation process! Quick check in and out! Friendly and kind greeting! Pillows not so comfortable but great 2 by 2 meters blanket in our double bed....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

AccorHotels certified review
Anonymous Business - 25/01/2018

Alles gut

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Herr M., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Suites Hannover City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihre Suities aus Hannover

AccorHotels certified review
Mustafa K. Business - 24/01/2018
« Suite Hotel is losing quality level »

I have been staying at your hotel for maybe ten years now, each year for Domotex, in January. I am sorry to see that the quality level is getting worse and worse. Towel quality is now bad, toilet is not clean always with a bed smell, after staying for 8 nights receptionist had a bad conversation with me "not to keep our luggage for two hours after check out", breakfast this year was better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Novotel Suites Hannover City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Suites Hannover

AccorHotels certified review
Y. Business - 22/01/2018
« GOOD HOTEL »

VERY CLEAN, VERY NICE, GOOD BREAKFAST, GOOD DISTANCE AND JUST 2 MINITUES FROM STATION.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

AccorHotels certified review
Std Business - 17/01/2018
« Mr »

Rooms are big but not well equipped. Small towels and bathrobes. No room service. The reseption area very small and the receptionist is also a barman. No place to spend your night. Is like they tight you in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stylianos D., Thank you for taking the time to tell us about your experience at the Novotel Suites Hannover City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Suities Hannover

AccorHotels certified review
Victoria Families - 11/01/2018
« Client-oriented staff »

Many thanks to Moritz Wachowitz, who did everything he could to solve the problem with the printer, which was out of service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear family Y., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

AccorHotels certified review
David I. Families - 08/01/2018
« It was really good »

Family of 2 parents and 2 childeren. Was a very nice stay. the room was really big enaugh and the bathroom was clean and nice. The room was good isolated from the street noice. and it was so calm in the hotel. house keeping was also good. overall was it really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear family I., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Suites Hannover

AccorHotels certified review
Achilleas Families - 25/12/2017
« One night in Annovero »

Excellent!

AccorHotels certified review
Rohit K. Business - 14/12/2017

ts always a leasure staying in this Hotel and is my favourite place . very curteous and freindly staff....with all facilities one could think off on business trip. great USP is the microwave in the room.......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours Suities from Hannover

TripAdvisor review
790helen Solo travel - 11/12/2017
« Easy and Convenient »

This hotel is next to the station, yet quite quiet. The rooms are spacious and well equipped, with a wet bar and microwave - proper shower, as well as a bath. The only drawback is that it is at the far end from the entrance to the station, which means walking through heavy crowds of travellers to get to the city centre. This is easily overcome by using the pedestrian / tram tunnel running parallel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 790helen, Thanks for your visit and your fantastic review ;o) We hope to welcome you once again and wish you end your entire family merry christmas and all the best for 2018. Greetings from snowy Hannover yours Suities

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