Hotel - ibis Madrid Aeropuerto Barajas
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Madrid Aeropuerto Barajas Hotel

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4.0/5 2,504 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • EUR 15 per pet 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MADRID BARAJAS
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Leisure and activities

  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
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Our rooms

  • 168 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 6 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 7,698 reviews

Our guest reviews for ibis Madrid Aeropuerto Barajas

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 2,504 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 16/04/2018
« Ibis Barajas »

It was not the first time at this hotel and, as always, the team was very efficient, rapid and courteous. They seem ever to be one step ahead. The price is faire, the internet is fast and the locaton is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria : I hope you are doing well. I'm Javier, manager of the hotel and I wish to thank you for the great review of our hotel.I'm glad that you enjoyed your stay ad thanks also for your loyalty. Hoping to see you again very soon. Javier

AccorHotels certified review
John B. Couples - 14/04/2018
« Very welcoming and comfortable. »

Very good. Nice breakfast. The airport shuttle was very useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thanks a lot for the time taken to answer our questionaire. We do our best to make your stay an unforgetable one. Hoping to welcome you back soon! Regards, Clara V. Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
M. Solo - 13/04/2018
« very good except pickup at the airport »

reception desk very good and trying her best to please in order to make forgetting one and half hour waiting at the airpot in spite of reservation Finaly we decide to get taxi as the shuttle bus pass even without stopping at the shuttle bus place All other "points" were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean Claude, We are happy knowing thay you had a satisfactory stay amog us, your comments encourage us to keep on improuving and to give our guest the service expected. We will check about shuttle bus item you said Hooping to welcome you again soon. Clara V. Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
Philip W. Couples - 13/04/2018
« Comfortable and Quiet Hotel, very convenient for the Airport »

Our one nights stay was very enjoyable. The bed was comfortable and the shower was excellent. We took the free shuttle to the airport which was very convenient. We have stayed at this hotel previously and we knew that you have to watch for the shuttle to arrive as the hotel staff do not seem to bother announcing it’s arrival. One older couple who were waiting in the lobby nearly missed the shuttle if it had not been for us running back in to tell them of its arrival. It would be a good idea if the hotel reception announced the arrival of the shuttle to everyone in the lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip, We are really sorry that the free shuttle service that we offer our guests didn't meet your expectations as the sttaf didn't make the anouncement. We have noted your comments, and we appreciate the time you have taken to answer our questionaire. Comments and suggestions are very important to know those areas that we need to improve. Regards, Clara V. Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
Eva V. Families - 12/04/2018
« Wonderful! »

Everything much better than expected. The building, the staff, the room. Fantastic!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eva, From all at the the hotel ibis Madrid Aeropuerto we would like to thank you for sharing with us your experience at our hotel! We work daily to achieve our quality and service standards. Therefore we are glad to know that you felt cosy in our hotel. We hope that we can welcome you again on your next trip. Kind regards, Clara V. Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
Fha T. Families - 11/04/2018
« Good stay although it was for a short period of time »

We appreciated the services delivered by your hotel (navette, helpful staff at the desk, quality of rooms). Although it was only for some hours (~18:00-07:00) but these services were really invigorating after EasyJet (which service at the contrary of yours is really crap!!!) flight cancellation from Sevilla airport. Thank you. Imed

TripAdvisor review
ercanijo Solo travel - 11/04/2018
« Nice and affordable »

The hotel is perfect for a stay near the airport in preparation for my trips. Clean and friendly, all systems work perfectly and the breakfast buffet is excellent. Their shuttle to the airport runs very frequently.

AccorHotels certified review
Ah Families - 10/04/2018
« Convenient location, excellent breakfast »

Very happy with the hotel location and comfortable beds. Would be great if there were small refrigerators in rooms.

AccorHotels certified review
Paul Couples - 10/04/2018
« Smooth experience »

The shuttle arrived in time. We were warmly greeted at the front desk. There was a good choice of food in the restaurant which was well priced. Breakfast buffet was good. The room was very clean. The shuttle leaving in the morning was extremely well organized on a first come first serve. The front desk clerk paid attention to who is first and ensured that everyone got on in the order they arrived. We would stay at this hotel again

AccorHotels certified review
Anonymous Solo - 09/04/2018
« Fine »

Fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Perez Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Javier de Lucas Manager

AccorHotels certified review
Marie Couples - 09/04/2018
« Room okay, breakfast bad. »

It took forever to check in and breakfast was terrible. The noise on the street was loud. There was a hair in the shower. The glasses were plastic and wrapped in plastic (and then you ask me to try to help the environment).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda, Thank you for your comments about your last stay with us. We are sorry that it wasn`t of your entire satisfaction. We apologize about the inconvenience generated by the waiting time at the reception desk on your arrival and disappointing experience at breakfast. We hope we will have the opportunity of welcoming you again and have a 100% satisfaction stay. Clara V. Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
M. Families - 08/04/2018
« Physician »

Your staff very professional kind and helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.. We are delighted to hear that you enjoyed your stay with us at ibsi Madrid Aeropuerto and especially of our attentive team! Hoping to have the opportunity of welcoming you back soon. Greetings from the full team! Rodrigo Fernández Adjunto de dirección Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
Karl Couples - 07/04/2018
« Always a pleasant experience »

This was just an overnight stay in order to catch a connecting flight. Quite a lengthy wait in the cold for the transfer shuttle but quickly checked in on arrival at the hotel. Comfortable night's sleep and speedy shuttle back to the airport the following morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karl, We are pleased knowing that you enjoyed your stay and specially our new ibis beds, Hoping that you will have the chance of coming back soon. Thank you again for your time, Kind regards, Rodrigo Fernández Adjunto de dirección Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
Ainara Families - 07/04/2018
« Clean »

Everything correct

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ainara, Thanks a lot for your comments. It is nice to know that the efforts we make upon arrival to make you feel at ease work! We look forward to your next visit to Madrid Sincerely, Rodrigo Fernández Adjunto de dirección Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
Adriana Business - 06/04/2018
« Grateful with staff »

I choose this hotel because is on a good standard price against quality, they improve with the refurbished and the staff is willing to help you any time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adriana, Firstly we would like to thank you for your nice comment about our hotel. We are pleased to know that you had and agreable stay and we hope you liked our services. We would be delighted to welcome you back on your next visit to Madrid. Kind regards, Rodrigo Fernández Adjunto de dirección Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
John N. Solo - 04/04/2018
« Ticks all the boxes »

Thoroughly enjoyed it

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for answering our questionaire, we are convinced that our clients vision is the one that shows best the reality at our hotel and therefore we are very interested in your opinion. We are looking forward to welcoming back you soon, Sincerely, Rodrigo Fernández Adjunto de dirección Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
Donald M. Solo - 04/04/2018
« Ten minutes from Terminal 1 in the hotel shuttle is hard to beat. »

The location is amazingly close to the airport. That also allows access to the Metro and railways through the airport so it's great for both. An Ibis is an Ibis wherever you are, and that's good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donald, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rodrigo Fernández Adjunto de dirección Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
Marcia V. C. Families - 02/04/2018
« CONFORTABLE »

comodo

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Marcia, Le agradecemos el tiempo empleado en compartir sus opiniones con nosotros, nos alegra que haya disfrutado de su estancia en nuestro hotel. ¡Le esperamos pronto! Un saludo Andreea Brindusa Adjunta de dirección Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
B. P. Families - 02/04/2018
« Great Service »

All of the front desk employees were SUPER friendly, helpful and efficient. The service was very good. The rooms were super clean. I would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., We very much appreciate your comments regarding your stay at the ibis Madrid Aeropuerto Barajas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreea Brindusa Adjunta de dirección Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

AccorHotels certified review
Paul M. Solo - 02/04/2018
« staff and the bus »

Not enough staff to serve people. Poor service. The 6am start for the shuttle bus was too late for me so I had to get a taxi and spend a further 18 euros.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem at check in time and at the bar and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rodrigo Fernández Adjunto de dirección Ibis Madrid Aeropuerto Barajas Avenida General 49 28042 Madrid Tel: 91 301 09 99 Fax: 91 305 73 50 E-mail: H3… Web: www.ibis.com

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