Hotel - ibis Berlin City Potsdamer Platz
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Berlin City Potsdamer Platz Hotel

4.0/5 1,145 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
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Hotel location

Our rooms

Our 146 rooms with modern furnishings feature a bathroom, desk, TV with a variety of Sky channels, and free WIFI. You're sure to enjoy sweet dreams and a restful night's sleep in the comfortable beds so you are ready for a busy day in the capital.

  • 146 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.4/5 AccorHotels Rating 2,984 reviews

Our guest reviews for ibis Berlin City Potsdamer Platz

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,145 reviews
alfredlayton Family - 10/07/2018 TripAdvisor review
« not bad »

Staff very friendly and helpful. Eating arrangements were very disappointing - very few listed items actually available - on one occasion we were told that there was no chef. Breakfast menu was also very limited

Jvw Families - 05/07/2018 AccorHotels certified review
« Great location for the city centre and helpful staff »

I was made to feel welcome upon arrival and during the stay, and the staff were always happy to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Business - 27/06/2018 TripAdvisor review
« Perfect location and very clean »

Ideal location, room was very clean and cleaned every day (stayed 6 nights). Now what could be improved : -the individual air conditionner is too weak, even at full power you can't get enough cool air. -the bad odor coming from the sink. -the free Wi-Fi isn't enough responsive and fast. I had to use mobile LTE network otherwise pay for the premium wifi service which should be included regarding the price of the rooms. Besides that everything was perfect. Will come again!

TridentE6 Business - 18/06/2018 TripAdvisor review
« The heart of the town »

Potsdamer Platz, a stone's throw from this location, has become somewhat a sideshow in the city, but still remains an important transport hub, which means it is a well-located spot for tourists. The ambiance is also quite interesting

Our hotel has responded to the review
Our hotel has responded to the review

Dear TridentE6, thank you so much for your kind feedback and the lovely review. We are already looking forward to welcoming you soon again. Kind regards, Dennis

Dusan N. Business - 11/06/2018 AccorHotels certified review
« Satisfied guest »

I was so satisfied that I will stay next week again when I came for meetings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Rachel Couples - 02/06/2018 AccorHotels certified review
« Good. »

Good location. Rooms very basic though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Anonymous Families - 01/06/2018 AccorHotels certified review
« Everyone was very professional. »

Was very nice. The Menu for evenings was small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Sarah N. Families - 01/06/2018 AccorHotels certified review
« Fab location »

Cheap and cheerful, pleasant rooms. Breakfast good value. Perfect location for sight seeing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs N., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

454ouraniac Friends getaway - 31/05/2018 TripAdvisor review
« Great location »

The room was very good and clear, with a good view. I expected a better breakfast because it was very poor.. Location was perfect!! Close to everything! And with U station in front of the hotel!!!!!!!

No… Friends - 29/05/2018 AccorHotels certified review
« Central Hotel for most services »

Welcoming and extreamly helpful staff . Nothing to much trouble for them , only had one breakfast and one snack but food was perfect - well cooked - well presented . Only complaint was the rooms need fridges , to keep fluids cold.

Couples - 25/05/2018 TripAdvisor review
« long weekend »

the hotel is in a great place for all transport around Berlin hop on hop of bus ,bus,ubahn and sbahn. the hotel is clean and tidy, the only complaint is that the menu is very restricted and the cost fairly high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear midgemiller, thank you so much for your kind feedback and the positive review. We would love to welome you back anytime soon to Berlin. Kind regards, Dennis

Tim Families - 21/05/2018 AccorHotels certified review
« Great staff and breakfast »

Very helpful and friendly front of house team and very good breakfast and bar area. Room didn’t really work out for us as we had a small child and needed more facilities but ideal for couples or single travellers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Dave S. (. Friends - 21/05/2018 AccorHotels certified review
« Great location, Clean and friendly »

Friendly greeting on arrival and despite being 5 hours early we were soon settled into our room. Room wasn’t massive but more than adequate considering we had not only our luggage but two bicycles with us . Room was very clean and maid service was good. Ideal location for getting around Berlin and within walking distance of several attractions. Train station at end of street for going farther afield . Public transport excellent!

Anonymous-hopefully Solo - 16/05/2018 AccorHotels certified review
« not the best experience »

the hotel looks great, and I like the new look of the lobby. Unfortunately, the air conditioning unit in my room did not work. Because I arrived late and just needed to sleep, i opened the window and did not try to change rooms. The people outside were loud and kept waking me up though. In the end it was fine, and I would still return, but it was not the best experience I ever had at Ibis. It was not worth the price I paid though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for taking the time to tell us about your experience at the ibis Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Peter Couples - 08/05/2018 AccorHotels certified review
« All OK, just the parking ticket machine didn't work »

All was fine, room was clean, Staff very friendly and welcoming, quick service both on arrival and check-out. One con only: the ticket machine on the garage way-in did not work, the "Ibis" button on the phone neither. There is very little space on the pedestrian path adjacent to the hotel so out of order ticket machine caused the pedestrian path blockage by 2 cars waiting in a row to drive in to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Alisdair W. Solo - 06/05/2018 AccorHotels certified review
« modern ,well appointed hotel »

great location for Potsdam Platz, nice comfortable rooms , bar and restaurant in contemporary distressed wood and concrete eating areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr w., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Stephen S. Couples - 06/05/2018 AccorHotels certified review
« Quiet Satisfying »

It was great. The room is comfortable although it was a little bit small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR S., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

arkkulkarni Family - 04/05/2018 TripAdvisor review
« Good Location »

Location wise good but felt expensive. Cleaning was good on the first day but successive days cleaning was ok ok sort of . . Parking charges were also high and there could be bicycle rent hours less than 6 hours . . may be starting from 2 hours . .

Our hotel has responded to the review
Our hotel has responded to the review

Dear arkkulkarni, thank you so much for your review and the feedback from your recent stay with us. We are very thankful for your informatoin, this will greatly help us in further improving our service. All the best and kind regards, Dennis

Pepis Families - 02/05/2018 AccorHotels certified review
« Centric »

The situation of the hotel is ideal. You can walk easilly to the most turistic places in Berlin. The hotel is ok. It's clean and there is a bed and a shower in your room. But for this price I do not see the difference with butget Ibis. Breakfast is not included in the price and there is not even a pen in the room, just a TV.

David D. Business - 30/04/2018 AccorHotels certified review
« David D. »

Check-in experience was seamless and overall hotel facilities are great. The room was very clean but the main issue was that there was that the air conditioning system was not functioning in either of the rooms we booked. There was no fan or any similar device to ventilate the rooms, making it very uncomfortable to sleep in. Opening the windows made the room extremely noisy as the noise from the traffic from the outside would reverb through the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID D., Thank you for taking the time to tell us about your experience at the ibis Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures, including double checking our air conditioning in general and to prevent future occurrence. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis Mischlewitz Guest Relation & Digital Manager ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

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