Hotel - ibis Berlin City Potsdamer Platz
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ibis Berlin City Potsdamer Platz Hotel

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4.0/5 1,115 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
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Hotel location

Our rooms

Our 146 rooms with modern furnishings feature a bathroom, desk, TV with a variety of Sky channels, and free WIFI. You're sure to enjoy sweet dreams and a restful night's sleep in the comfortable beds so you are ready for a busy day in the capital.

  • 146 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating Based on 2,840 reviews

Our guest reviews for ibis Berlin City Potsdamer Platz

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,115 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Guillaume Business - 20/04/2018
« Surprises.. »

- I had done online check-in (you claim it's supposed to smooth the experience) but then when I arrived, it was absolutely no difference than usual. Actually, maybe due to the fact that it seemed to be an intern (and his 2nd day), it was even longer than usually. Be it him or another person, I am so confused with your push to do online check-in considering what is the reality. It seems to be an additional waste of time, online. - I had to ask/insist for the "welcome drink" : has the policy changed for Le Club members ? - In the room : only 1 power outlet ? and not even at a normal location, like close to desk or at least bed but on the bathroom wall : prevented me from working as I had planned :-((( - breakfast : issues with coffee machine (broken?) + waiters keep coming removing my stuff on the table every minute whereas I'm not done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUILLAUME S., Thank you for taking the time to tell us about your experience at the ibis Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations, especially regarding the online-checkin; please allow me to express my sincerest apologies. As you already guessed our colleague is quiet new in the team and is steadily improving in order to serve our guests as good as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dennis Mischlewitz Guest Relation & Digital Manager ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

AccorHotels certified review
Thomas F. Couples - 17/04/2018
« Gut »

Alles Bestens

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr F., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Berlin City Potsdamer Platz. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Jacqueline Domke Rezeption ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

AccorHotels certified review
Grant C. Couples - 03/04/2018
« Clean welcoming hotel and a great sleep »

The staff were really nice and check in and out were really easy and organised. The room was nice and the bed was comfortable. The pillows need to be bigger though and no kettle was disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR Carradine, We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

AccorHotels certified review
Jörg H. Solo - 01/04/2018
« Konzertbesuch Tempodrom »

Alles gut, nettes Personal

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Berlin City Potsdamer Platz. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Jacqueline Domke Rezeption ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

AccorHotels certified review
Chris Families - 24/03/2018
« Great Stay a few issues »

Great stay, shame that there were not enough pillows available

AccorHotels certified review
Sanda Families - 23/03/2018
« Sanda »

A nice accomodation in a good area of Berlin. The hotel was clean and confortablr. The only negative item is the fact that we received only one big towel, there was not a towel for the face. They changed the towels dayly but......again only one per person. In the rest, eveything was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDA B., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. We are very happ to read that you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will forward your comments concerning the missing towels to our housekeeping department. We would like to apologize for any inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Adrian Front Desk

AccorHotels certified review
Pete M. Friends - 19/03/2018
« Great hotel »

Very friendly staff, good location and S Bahn at the end of street. Hotel had lovely decor, very clean and a great all you can eat breakfast for €11....highly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. MCDONNELL, We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Adrian Front Desk

AccorHotels certified review
Dan V. Business - 12/03/2018
« Problems »

Problems in issuing the correct invoice Room very noisy: from the traffic and from neighbor's bathroom! Breakfast was very poor Only reason why I am booking this hotel is proximity to the S Bahn and ITB shuttle

AccorHotels certified review
Anonymous Business - 11/03/2018
« Basic »

I was expecting more. Stayed in H+, H4 in the previous weeks and the difference in the experience is quite significant but approximately same daily rate

AccorHotels certified review
T Business - 10/03/2018
« Excellent »

Great service great staff

AccorHotels certified review
Traveller Couples - 05/03/2018
« Comfortable »

Comfortable

AccorHotels certified review
Mauricio K. Business - 26/02/2018
« can be better »

the structure is fine, it works for my purpose. but there kitchen should be open during the whole day and a little later at night, since most of the guests during berlinale have different times and schedules. knowing the hotel can offer good food (it does) from lunch until late (1am?) would be please us more. The majority of front desk employees are fine but there a few who are really not nice. maybe they dont speak or understand english?

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAURICIO k., Thank you for taking the time to tell us about your experience at the ibis Berlin City Potsdamer Platz. We are thankful for your feedback and your suggestions regarding our restaurant. In addition please excuse the described behaviour of some of our receptionists. This does definitely not meet our standard. Best regards from Berlin. Dennis Mischlewitz Guest Relation & Digital Manager ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

AccorHotels certified review
V Business - 25/02/2018
« Clean, comfortable & convenient »

The breakfast was good though, as I was usually down later for breakfast the eggs were a little dried out. Otherwise very helpful and friendly, staff. The room was spacious and comfortable. There was always plenty of hot water for showering.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

AccorHotels certified review
Iris Business - 21/02/2018
« Perfect location »

Perfect location and perfect price

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRIS M., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Adrian Reception

AccorHotels certified review
Tim P. Business - 17/02/2018
« Back in Berlin »

My fifth stay at this Ibis. Consistently good, friendly staff & great location. I have already booked my next stopover there in May ‘18

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIM P., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. We are glad to read that you repeatedly enjoyed your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welcoming you again in May. Until then, we wish you only the best! Sincerely, Katharina Adrian Reception

AccorHotels certified review
Andrea Business - 15/02/2018

Rooms are missing basic stuff like addictional blankets safety box mini bar etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAROLINA C., Thank you for taking the time to tell us about your experience at the ibis Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Since ibis is a two star brand, we can not offer a mini bar or safety boxes in the rooms. To store your belongings safely, we have security boxes down at the reception that you can use during your stay. Also, it is always possible to receive another blanket at the front desk, please always feel free to contact us if you need anything, the reception is occupied 24 hours a day. Please allow me to recommend our sister hotel, the Novotel Suites, which is just next door to us. All of their rooms are equipped with a mini bar and their own safety box. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Until then, we wish you only the best. Sincerely, Katharina Adrian Reception

AccorHotels certified review
Julian Business - 09/02/2018
« Disappointed of staff and room »

- Staff was not able to issue my invoice at check-in although I paid the entire amount on arrival. - The room was supposed to be in an Asian theme - that little Asian plastic statue in the corner of the room was just a joke - TV was tiny - Bar was supposed to be open 24/7 but no one was around at 1am

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR W., Thank you for taking the time to tell us about your experience at the ibis Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

AccorHotels certified review
Jennifer S. Business - 31/01/2018
« Friendly, helpful service »

Your staff was lovely, the room was clean, and our visit was all we hoped for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

AccorHotels certified review
Chris N. Couples - 30/01/2018
« Very nice comfortable stay »

Hotel is in a great location, the staff friendly and helpful, nice and clean room, great food and reasonable prices the only downside was we found the room too hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER NEWHAM, We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. We are happy to hear that you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are deeply sorry to read that the temperature in your room was too high. Our staff is always happy to help you adjusting and explaining the air conditioning system. Please do not hesitate to talk to us if you need any assistance, the reception is always occupied all night through! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Adrian Front Office ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin

AccorHotels certified review
Anonymous Business - 25/01/2018
« Perfect nightd »

The room has everything it needs, it is quiet and very central, close to public transport and staff is super nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the ibis Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacqueline Domke Reception ibis, ibis budget, Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

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