Hotel - ibis Berlin City West
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Berlin City West Hotel

4.0/5 644 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
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Hotel location

Our rooms

All the rooms at the ibis Berlin City West hotel feature our innovative Sweet Bed by ibis beds and have a central air-conditioning system, free WIFI, TV with a wide range of Sky channels and a desk for your mobile office.

  • 136 rooms
  • 100% non-smoking hotel
  • 11 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,430 reviews

Our guest reviews for ibis Berlin City West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 644 reviews
Anonymous Business - 06/11/2018 AccorHotels certified review
« Needs upkeep »

The carpet had stains. The whole room smelled stuffy and it was impossible to open the window wide for fresh air. Hotel clearly has seen better days

Alexander Couples - 06/11/2018 AccorHotels certified review

It was very pleasant stay - silent area, easy access to underground station, friendly staff.

Łukasz Friends - 05/11/2018 AccorHotels certified review
« small and old bathroom »

Small distance between the hotel and metro station are encouraged to explore the city. Old and very small bathrooms. Very poor internet connection. Scrambled eggs at breakfast was very hard and looked like one big boiled egg. The application of a portion required the use of a knife. Extremely helpful reception staff.

Ken O. Business - 29/10/2018 AccorHotels certified review
« Good value and convenient location close to metro »

Generally it was a good experience. The location of the hotel was convenient and the staff were pleasant. The room was what I expected in this class of hotel. I had no major problems although one lift was not working so I used the stairs quite often. Sometimes it took several attempts with the key card to open the door but it always worked eventually! It would have been nice to have had more English speaking TV channels - for example, BBC World was not working - but if I could have understood German then there was a good selection.

Business - 29/10/2018 TripAdvisor review
« Great IBIS quality »

When you come to an IBIS you don't (or at least should not) expect a five star hotel. But the Ibis Berlin City West was a good example of that everything is as you would expect it to be. Very clean and tidy, room was quiet, temperature fine, no noise from an air-conditioner/heater, good breakfast. Finally the staff was just over the top super welcoming (in a very natural and not the American forced way).

Milad K. Couples - 19/10/2018 AccorHotels certified review
« Not so bad that I won't come back again but not that good to be my first option in the future. »

Basic things were missing from the room for example I could not turn off the lights of the room from my bed. Being able to do that is not something luxurious to be missed in a three start hotel. And charging for toothbrushes is a little bit too far. House keeping cleaned my room only once in 5 days and I did not get fresh towels event though I left them to be changed as instructed. Bed was good and comfortable and the working space was satisfactory.

Anonymous Solo - 19/10/2018 AccorHotels certified review
« Ok »

When I arrived staff were very pleasant and friendly. I was given a key to a room but when I went in there was clothes and other items. Someone was using the room. I was given a key to another room. Apart from that my stay wad good.

Solo travel - 19/10/2018 TripAdvisor review
« Badly equipped room »

Location near the subway. Breakfast is average. There is no safe and fridge in the room. The air conditioning in the room did not work. One elevator of the two did not work. Too much price for such a room and hotel.Расположение рядом с метро. Завтрак средний. В номере нет сейфа и холодильника. Кондиционер в номере не работал. Один лифт из двух не работал. Слишком большая цена за такой номер и отель.

Jenni Families - 18/10/2018 AccorHotels certified review
« Good stay in west of Berlin »

The bed was really good. The breakfast was also really good, it has a good selection of foods to choose from. The room was worn out, could use a renovation. All in all I was happy with our stay. The staff was very friendly!

Anonymous Families - 15/10/2018 AccorHotels certified review
« everyting was great »

no complaints a water cooler would have been nice to fill our water bottles coffee was not the greatest ( from a machine) nice room, easy check-in, friendly service, great breakfast a good mustard would have been nice

Anonymous Families - 02/10/2018 AccorHotels certified review
« Clean »

The room was clean and nice smelling. Good breakfast, especially the waffels were delicious.

Breeda Solo - 29/09/2018 AccorHotels certified review
« Very comfortable but missed tea making facility in the room »

Nice hotel and was convienent for meeting with my son who was living in the area. Would have liked tea making facilities in the room as enjoy my tea! Very helpful staff and nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyline

Peter M. Couples - 28/09/2018 AccorHotels certified review
« Budget in quality but not in price! »

We stayed for 5 nights at the end of our European trip. I thought that for 220 euro per night we would at least have a bar refrigerator in the room but we didn't and the air-conditioning didn't work when we checked in. The repair man came and got it working but told us the thermostat didn't work so we could only have the a/c fully on or off. The bed was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Berlin City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eyline

Carolin Business - 26/09/2018 AccorHotels certified review
« pleasantly quiet room »

After a long day at the trade fair I had a very comfortable night in ibis city west.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyline

Tom Couples - 22/09/2018 AccorHotels certified review
« Nice good value hotel well located and with a good breakfast. »

Enjoyed out stay. Mostly positive. The only negative was the condition of the carpet ( room 504 )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyline

Pirkko Solo - 20/09/2018 AccorHotels certified review
« No complaints »

I simply enjoyed my stay at your hotel. Public transport within easy reach. The staff was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

DearGuest, We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eyline

Uelinton Business - 17/09/2018 AccorHotels certified review
« Good cost-benefit hotel and one of the best Ibis I have stayed. »

Good cost-benefit hotel and one of the best Ibis I have stayed. Great breakfast and very good personel, especially in Germany where I have had some negative interactions in other places. Room very clean, nice bed and good night of sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Berlin City West. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eyline

Matthew Friends - 15/09/2018 AccorHotels certified review
« A very pleasant stay »

Friendly and helpful staff. The rooms were clean but could be updated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyline

Marco C. Families - 12/09/2018 AccorHotels certified review
« It was ok »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eyline

Dr J. O. Families - 23/08/2018 AccorHotels certified review
« The experience was satisfactory »

The experience was good, staff were pleasant and helful and tried to help out any time they were aproached. In this warm weather I would expect the air conditioner to be more effective and provision of undercounter fridge would have made me improve my ratings. For a family room, only 2 towels were provided and I had to call reception for extra pillows and towels, was told to come down to reception to pick them up which I did. Hotel is neat and in great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eyline

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