Hotel - ibis Berlin City West
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Berlin City West Hotel

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4.0/5 592 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Buffet breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Buffet breakfast
  • 1 bar(s)

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

All the rooms at the ibis Berlin City West hotel feature our innovative Sweet Bed by ibis beds and have a central air-conditioning system, free WIFI, TV with a wide range of Sky channels and a desk for your mobile office.

  • 136 rooms
  • 100% non-smoking hotel
  • 11 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,033 reviews

Our guest reviews for ibis Berlin City West

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 592 reviews
AccorHotels certified review
Munira A. N. Couples - 08/10/2017
« a Very Dirty carpet »

first of all the carpt isn't clean at all very dirty ,the WC like a sub marine diving

AccorHotels certified review
Christiana V. Families - 08/10/2017

Our room was clean and comfortable and the breakfast was good. Staff was friendly and helpful

AccorHotels certified review
Anonymous Business - 25/09/2017
« As always - worth to come back. »

Very friendly and helpful staff !!!

AccorHotels certified review
Anonymous Business - 16/09/2017
« wi-fi was really bad »

wi-fi was really bad

AccorHotels certified review
N. Business - 15/09/2017

12.09.17-14.09.17

AccorHotels certified review
Bjorn F. Couples - 13/09/2017
« Ok location but... »

The hotel's location is ok if you are going into the city centre but we felt that the room was smaller than other Ibis we have stayed at. Only one chair. The room was also not as clean as we have come to expect. We were met by a foul smell that we were later told was due to a general problem with the Berlin sewage system when the temperature changes. Finally we noticed that for the first time we only got one towel each and only one welcome drink as Gold Card members.

AccorHotels certified review
Sebastian Business - 12/09/2017
« Solid hotel, nice rooms, good breakfast, well connected to public transport »

solid, wifi could be better/faster. air conditioning didn't seem to work on the second day

AccorHotels certified review
Karl Couples - 12/09/2017
« Just what we needed »

Comfortable room, helpfull staff, it was just what we needed. Some small comments: - air conditioning disabled? - maid disregarded the 'do not disturb sign' (to be fair, we checked in early, so this might have confused her?) - shower nieche was nice, but very loud when showering (hollow plastic floor) - duvet was heavy and not very breatheable. We were coming home from a hiking trip, sleeping in tents, so these seemed as insignificant issues, and we did not bring them up with the staff, whom by the way were extremely nice and helpful.

AccorHotels certified review
Anonymous Business - 11/09/2017
« IFA Berlin »

Great service and location was good

AccorHotels certified review
Frederick Business - 06/09/2017
« OK Hotel for short stays where you don't spend much time in the room »

Check-in was quite slow for a business oriented hotel. This might have been due to a lack of training/experience of the front-office lady, as her colleague processes three check-ins in the same amount of time it took her to do one. The room was a bit of a schock to be honest. I've stayed at Ibis hotels in the past but this one is far below average. I don't have an issue with old rooms, however, the carpet in room 124 is simply off-putting and not up to modern standards anymore. The bathroom reminded me of a hospital bathroom - I imagine this room might be specially adapted for wheel chair-bound guests, however I'd prefer to be notified of this at check-in. Furthermore, the water-pressure of the shower was far too low, and the drain seemed to be clogged, as it took several minutes to drain the water, leaving me to walk out of the bathroom with wet feet onto the gross carpet. All in all, not too impressed by the quality of the room. As for the staff, I have no complaints, in fact I can only speak positively of them, especially those doing the breakfast service. As for the breakfast: much better than I would have expected of a 2-star superior, which was a pleasant surprise.

AccorHotels certified review
Aquib S. B. Couples - 22/08/2017
« Good »

Satisfactory

AccorHotels certified review
Martin Friends - 10/08/2017
« High professional standards of customer care; warm and friendly hospitality. »

We were greeted on arrival in a warm, friendly and genuinely welcoming manner. The arrival/booking in process was efficient and trouble free. The hotel was immaculately clean, everything was of a high standard. Every time we had contact with a staff member, they were helpful, friendly and clearly enjoyed working at the hotel. We would stay at the hotel again and without hesitation recommend the hotel to others.

AccorHotels certified review
Marcel Friends - 08/08/2017
« Big room at ibis in football style »

Unfortenetely after stay I have missing 2 nights and 3000 points due to mistake during crediting my account at Le Club Accor.

AccorHotels certified review
Nick J. Couples - 01/08/2017
« Clean, bright and well-run »

The hotel was ideally located for our purposes - good restaurants near by and the tube a short walk. This Ibis is very well-run, spotlessly clean, with friendly staff.

AccorHotels certified review
Casper H. Families - 21/07/2017
« Breakfast »

At home I ordered and payed for breakfast for 4 persons vie booking.com, but it wasn't registrated at the hotel when we arrived. Then we had to pay ekstra for my 16 year old son, very unsatisfying.

TripAdvisor review
Couples - 10/06/2017
« Decent hotel at good location, good breakfast, great IF you actually get the room you booked. »

I have multiple times booked a specific room type at this hotel (room with 2 rooms with 2 double beds), confirmed the booking, and checked in online the day before, only to be told upon arrival that a lesser room with 1 double bed is what I will get. Other than that, I like the hotel, and most of the staff.

TripAdvisor review
Couples - 09/06/2017
« Good hotel for your money »

I can only recommend this hotel to others when they are visiting Berlin. Location are good and you can walk to all shopping areas ect. Good value for your money and it is all fine for 1-7 nights. For longer stays, I would choose another hotel. Very nice staff and we got a quite clean fine room. Parking cost in lot and on the street, but we know Berlin and we just parked our car in some of the free areas 15 minuts walk away. I will Come again and also choose this hotel again.

TripAdvisor review
Couples - 03/06/2017
« Good base in Berlin »

Good location and everything that is needed to have a pleasant stay in Berlin. Very friendly and efficient staff at the reception. The garage of the hotel is not big enough for larger cars or SUVs. But this was well indicated. We did enjoy our stay there and would come back.

TripAdvisor review
Business - 13/03/2017
« Good Hotel »

It was a busy week due to ITB Berlin, but this Hotel is close to the tube line. The staff were friendly and efficient. It is classed as a 2 star but i think it was definitely 3 star. Breakfast was great and plentiful. Found a great beer house 5 minutes walk from Hotel with excellent food and very cheap.

AccorHotels certified review
Anonymous Business - 28/02/2017

Overall very good, although there was no breakfast included option at time of booking, and the bar service was slow (due to fault with beer pumps).

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