Hotel - ibis Wien City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Wien City Hotel

4.0/5 1,024 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 62.00 EUR Non member rate
From 58.90 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Enjoy a relaxing stay in Vienna thanks to the ultimate sleeping comfort offered by Sweet Bed by ibis beds. All 94 non-smoking rooms are equipped with the new beds, free WIFI and TV with a range of Sky channels.

  • 94 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,326 reviews

Our guest reviews for ibis Wien City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,024 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
G. K. Couples - 06/01/2019 AccorHotels certified review
« Fabulous stay.. great hotel »

Great location. Very clean, modern and comfortable hotel. Lovely staff and very helpful. Nice rooms with lovely clean bed linen and towels. Great value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear G., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Theren M. Couples - 03/01/2019 AccorHotels certified review
« Unsatisfactory »

The hotel was lacking basic amenities I’d associate with any Accor hotel such as; in room tea and coffee facilities, water and toothpaste. Furthermore I paid around €130 per night for my stay. Granted this price was elevated due to the festive period but I would assume it would give me the ability to make a cup of coffee on a morning. As you can see from my membership account I use Accor hotels worldwide very frequently so I am very disappointed but my stay at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your booked Period was the most expensivest in the year - ofcours we are cheaper bookable in other periods of the year. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City

M. Couples - 01/01/2019 AccorHotels certified review
« Dissatisfied »

The reception was ok however he neighborhood of the hotel was not appropriate. The shower have had black molds and the fountain holder was loose. The room was noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hossein M., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City

Warapong S. Solo - 19/12/2018 AccorHotels certified review
« Breakfast is so good »

Line food is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Jon D. Friends - 18/12/2018 AccorHotels certified review
« Take time to get to floor 6 »

I have never been a new build Hotel where staff uses the same elevator as the customers, all time high time to get to reception from floor 6 was 19 min because staff was using the elevator to transport laundry and other stuff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Raul A., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City

Anonymous Business - 12/12/2018 AccorHotels certified review

Your personel should be more fleksible by issuing the bill !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Franc P., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City

Mark W. Friends - 04/12/2018 AccorHotels certified review
« Nicely situated hotel, friendly staff, clean comfy adequate rooms »

Very welcoming friendly Ahmed checked us in. Gave us rooms on high floor. Nice and quiet. fulfilled all my requirements for room for length of stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Business - 25/11/2018 TripAdvisor review
« Unterwegs Beruf »

I've been in Ibis Wien City hotel for the first time and I've no problem, the room was clean, the breakfast is full food and I'd like to preapare a waffel, fantastic!!!!!! The staff is very friendly and the hotel is it near U-bahn 4 green line, Pilgramgasse. Ideal place for to visite the beautiful Wien.I'm sure I come back !!!! See you soon

B. R. Couples - 24/11/2018 AccorHotels certified review
« Very Good »

It was really good,nice staff and really good food !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Venjamin Business - 11/11/2018 AccorHotels certified review
« It was good, could be better. »

The room was OK except for wi-fi which was not functioning, what of cause was a big problem. In the lobby connection was excellent. I complained and explanation from the reception was that company in charge told them that everything was OK!? After two days finally I got a cable to connect directly to the net. Also breakfast for 12 Euros could offer more. I stayed recently in similar hotel in Germany and got almost the same breakfast for 7,5 Euros.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Venjamin M., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dominique Ines Siegl ibis Wien City

Ron S. Couples - 10/11/2018 AccorHotels certified review
« Mr »

The accomodation was as expected it never disappoints the room the bed were good ,the hotel is close to transport to go into the city area actually only two metro stops in the area around the hotel there are some great areas to dine ,but the staff at the hotel are increadiable always will to set you in the right direction ,would definitely stay again .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ron S., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Anonymous Solo - 10/11/2018 AccorHotels certified review
« Excellent staff, but bad internet. »

Excellent staff, but bad internet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benedikt, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Vinod A. Business - 10/11/2018 AccorHotels certified review
« Vinod A. »

The staff was very nice and polite. They helped in my queries.The room was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Ralph H. Business - 10/11/2018 AccorHotels certified review
« ok »

staff we very courteous and tried to help. The shower fell apart and the first night they said there was no ironing board. Next day no one called me to say they had one and when I left I was told I should have called the reception again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ralph, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Couples - 03/11/2018 TripAdvisor review
« Heat and Noise »

In the list of services contains air conditioning, however, the hotel only provides heating at this season, because they consider cold weather. We felt very hot and we opened the window and we had to hear the noise of the cars and the movement in the street, which harmed our sleep.

Rami N. Business - 31/10/2018 AccorHotels certified review
« Pretty good »

Was better than expected. Rooms seemed fresh. Clean. Hearing was too strong though and AC was not working already so had to keep window open.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

T. E. Business - 30/10/2018 AccorHotels certified review
« As usual, outstanding »

Reservation, welcome, room, breakfast, ibis team super!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Donal 2. Solo - 27/10/2018 AccorHotels certified review
« Welcome room after long day of musical activity »

Staff welcoming and helpful Convenient for public transport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Donal, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

W.r.rössner Solo - 27/10/2018 AccorHotels certified review
« Feeling home..... »

wie immer betont: Feeling home! warm welcome, splendid service, friendly stuff, just... cant be any better! R. Rößner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. :) Sincerely, Dominique Ines Siegl ibis Wien City

Solo travel - 27/10/2018 TripAdvisor review
« Vienna for music »

Ibis in Vienna well situated and convenient for city sights and for public transport.Comfortable hotel with basic facilities. Hotel in quiet area and easy to find. Very few restaurants in the area, so better to go to the centre for food.

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