ibis Wien City Hotel 3 stars

TripAdvisor rating 4.0/5 1,062 reviews
ibis Wien City
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+ 15 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • 94 comfortable rooms

  • 4 unique MyRoom designs

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Wien City

Schoenbrunnerstrasse 92
1050
vienna
austria

Tel: +431590070

Fax: (+43)1/59007555

Contact email

Check-in from 14h00

Check out up to 12h00

  • 12A :   14A AM HUNDSTURM

  • 13A :   13A PILGRAMGASSE

  • 14A :   14A REINPRECHTSDORFER BRUECKE

  • U4 :   U4 PILGRAMGASSE

  • 18 :   18 MARGARETENGUERTEL

  • 6 :   6 MARGARETENGUERTEL

  • By plane

    WIEN SCHWECHAT At 19km / 11.81 miles

  • By boat

    SHIPPING CENTER At 5km / 3.11 miles

  • By train

    WESTBAHNHOF At 1.5km / 0.93 miles

GPS :48.188829, 16.349502

Our accommodations

Enjoy a relaxing stay in Vienna thanks to the ultimate sleeping comfort offered by Sweet Bed by ibis beds. All 94 non-smoking rooms are equipped with the new beds, free WIFI and TV with a range of Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Elli: A Touch of China/Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Dominique: The Billiards Lodge/Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Günter: Golfers' Heaven

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Raphaela: Fitness & Workout Area

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Wien City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,568 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,062 reviews

Dr Ian W.

Customer review rating 4.5/5

Dr I. W. Couples - 25/07/2019 AccorHotels review

Friendly, efficient staff and overall excellent value. An ideal base for exploring Vienna!

Dear Ian, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Chain hotel with a family feel

Customer review rating 4.5/5

Simon Friends - 22/07/2019 AccorHotels review

The staff were very friendly and accommodating. It gave the hotel a feel of a family run concern and not of a big budget chain.

Dear Simon, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Very agreeable situation - friently and helpful staff

Customer review rating 4.5/5

Nld Families - 11/07/2019 AccorHotels review

Very pleasant - comfortable and ample breakfasting

Dear Nancy, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

excellent hotel, exceptional people there

Customer review rating 4.5/5

Emeric T. Couples - 07/07/2019 AccorHotels review

I am always happy staying with you in Ibis Wien City. So far the best Ibis ever!

Dear Emeric, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Good stay

Customer review rating 4.5/5

Frank C. Solo - 06/07/2019 AccorHotels review

Very welcoming, comfortable and relaxed atmosphere.

Dear Frank, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

The staff was very helpful with trying to fulfill my needs.

Customer review rating 4.5/5

Bernd S. Business - 01/07/2019 AccorHotels review

I asked for a quiet room in my reservation but got a room facing the noisy U-bahn line. I asked the staff to try to find a more quiet room and they did a great job at doing this. The breakfast buffet is good. It has a reasonable prize/service relationship.

Dear Bernd, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Good consistant experience at this property.

Customer review rating 4.5/5

Gary Solo - 28/06/2019 AccorHotels review

It was a good experience. Simple, consistant, no surprises.

Dear Gary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Great hotel and perfect location.

Customer review rating 4.5/5

Danny S. Business - 27/06/2019 AccorHotels review

Stayed at this hotel for business in Vienna. Hotel experience was exactly what I was looking for. Great value for the money.

Dear Mister S., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Another stay at 5 his property

TripAdvisor rating 4.0/5

coloradoguest2018 Solo travel - 25/06/2019 TripAdvisor review

Always good, consistent service, breakfast is great selection and fresh, stay always helpful and manager has been there for years and he is very friendly and helpful. Location is convenient to bus and Ubahn transportation. Not far from the Naschmarket on Saturdays.

Thank you very much for your great feedback. We are glad that you had a good time in our hotel and hope to welcoming you again.

Nice location, reasonable price, tasty breakfast

Customer review rating 4.5/5

Kamil Couples - 24/06/2019 AccorHotels review

Generally, I was satisfied with the stay at this hotel. The location was very good with good connections with city centre. The hotel provides a tasty breakfast. Room was pretty small, but clean and quite nice. The bed might be a bit more comfortable.

Dear Kamil, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Perfect !

Customer review rating 4.5/5

Jerome N. Couples - 24/06/2019 AccorHotels review

The reception staff was very pleasant. The hotel is clean. The rooms are renovated and nice. We had a problem with our first room (metro too noisy) but in 20 min after our request, they found a solution! So everything was perfect :-)

Dear Jerome, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Very enjoyable stay.

Customer review rating 4.5/5

Wilfried Couples - 17/06/2019 AccorHotels review

Nothing negative to report. Keep up the good work!

Dear Wilfried, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Fine as always

Customer review rating 4.5/5

Grigorii Couples - 13/06/2019 AccorHotels review

I prefer to stay in Ibis hotels quite regularly, so it is difficult to impress me. So, our stay was fine. The location, the room, all the services... It was very nice, that one of the managers spoke my native language - Russian. But, we made a request for the booking confirmation we needed for the visa, and we had some problems with it. Generally, booking confirmation letter should be issued on paper, stamped, signed by manager and then scanned. We had a simple e-mail confirmation and had no time to re-request for the proper one. Luckily, officer in the embassy was kind enough to accept it as an exclusion.

Dear Grigorii G., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

I had a good experience

Customer review rating 4.5/5

Anonymous Solo - 06/06/2019 AccorHotels review

At the reception, I had to ask for being taken care of. There were two receptionists but one was on the phone and the other checking documents. They did not look at me until I said something. However, they were then helpful. The hotel and room were clean. The room was quiet.

Dear Guest, Thank you for the great review of our hotel! We apolozige the waiting time you had. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

the stay was really great

Customer review rating 4.5/5

Valentyna Families - 04/06/2019 AccorHotels review

I had a room facing the inner court and it was a very calm and relaxing stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Great stay at the Ibis Wien City Hotel

Customer review rating 4.5/5

Jayne Solo - 24/05/2019 AccorHotels review

Room was spacious, clean and ready as per my early access request after a long sleepless overnight flight. The Manager and his team did everything possible to make my stay at the hotel a wonderful one. Breakfast was very good, especially the scrambled eggs. The hotel is conveniently located on the U4 subway line just minutes away. You could walk to the city centre on a fine weather day. I highly recommend this hotel!

Dear Jayne, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Comfortable stay

TripAdvisor rating 4.0/5

Odyssey59448268902 Couples - 22/05/2019 TripAdvisor review

We had a quiet room on the top floor. The hotel was not recently refurbished, and is getting a bit tired in places [for example marks on the carpet]. But it was comfortable enough. Staff were friendly and helpful.

Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rebecca Moser-Forstinger Front Office Manager

Stay for a night

Customer review rating 4.5/5

Kuldeep S. Business - 08/05/2019 AccorHotels review

Had booked this hotel due to its apparent location being near the city centre. Have to walk .5 of a km to get here from the nearest metro station Got given a room on the third floor which was hot, with an almost destroyed carpet with lots of scruff marks. The bed was the solace of this room. There was no aircon cold air had to open the window to sleep Wifi was patchy and would abruptly log me off. I did complain about the wifi but was reassured it was fine. Did not have the energy to call again as just wanted to rest. Disappointed with almost all aspects of the hotel from the dirty carpets, empty hand gel bottle on the taps, wifi and and what not. We book rooms at a destination to get rest not to complain and sort out rooms cleanliness, wifi etc This should be taken as a constructive feedback by the hotel management.

Dear kuldeep S., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit refund in the amount of 200 Le Club Points will be issued to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City

Good

Customer review rating 4.5/5

Anonymous Couples - 07/05/2019 AccorHotels review

The hotel is good the reception staff were cold and distant. Brakfast was good and the room was according to Ibis standards.

Dear Mister P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Ibis, a brand i trust

Customer review rating 4.5/5

Dodo Couples - 05/05/2019 AccorHotels review

Very clean and nice staff, all i ever look for. I generaly look up for Ibis hotels anywhere i go since the reservations i made and the people i met were always great that made me trust the brand, so this one was great too.

Dear Ms. Dudas D., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Thaaha ibis Wien City
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