ibis Wien City Hotel 3 stars

TripAdvisor rating 4.0/5 1,048 reviews
ibis Wien City
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Room 1

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Hotel extras

  • 94 comfortable rooms

  • 4 unique MyRoom designs

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Wien City

Schoenbrunnerstrasse 92
1050
vienna
austria

Tel: +431590070

Fax: (+43)1/59007555

Contact email

Check-in from 14h00

Check out up to 12h00

  • 12A :   14A AM HUNDSTURM

  • 13A :   13A PILGRAMGASSE

  • 14A :   14A REINPRECHTSDORFER BRUECKE

  • U4 :   U4 PILGRAMGASSE

  • 18 :   18 MARGARETENGUERTEL

  • 6 :   6 MARGARETENGUERTEL

  • By plane

    WIEN SCHWECHAT At 19km / 11.81 miles

  • By boat

    SHIPPING CENTER At 5km / 3.11 miles

  • By train

    WESTBAHNHOF At 1.5km / 0.93 miles

GPS :48.188829, 16.349502

Currently, close to our hotel

Secession Building, Vienna, visit

From 01/01/2010 to 31/12/2019

At 1.8 km

Albertina Palace, Vienna, visit

From 01/01/2010 to 31/12/2019

At 2.3 km

Liechtenstein. The Princely Collections, exhibition

From 15/02/2019 to 10/06/2019

At 2.3 km

Hofburg Palace, Vienna, visit

From 01/01/2011 to 31/12/2019

At 2.4 km

The great palm house in the Schönbrunn Palace park, visit

From 01/01/2010 to 31/12/2019

At 2.7 km

Saint-Stephen Cathedral, Vienna, visit

From 01/01/2010 to 31/12/2019

At 2.7 km

Pierre Bonnard: the colour of memory, exhibition

From 10/10/2019 to 12/01/2020

At 2.8 km

Schloss Schönbrunn, visit

From 01/01/2018 to 31/12/2019

At 2.8 km

KunstHausWien, Vienna, visit

From 01/01/2017 to 31/12/2019

At 4.1 km

Pratar, Vienna, visit

From 01/01/2018 to 31/12/2019

At 5.1 km

Our accommodations

Enjoy a relaxing stay in Vienna thanks to the ultimate sleeping comfort offered by Sweet Bed by ibis beds. All 94 non-smoking rooms are equipped with the new beds, free WIFI and TV with a range of Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Elli: A Touch of China/Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Dominique: The Billiards Lodge/Standard Room with twin beds

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Günter: Golfers' Heaven

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Raphaela: Fitness & Workout Area

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Wien City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,429 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,048 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Stay for a night

Customer review rating 4.5/5

Kuldeep S. Business - 08/05/2019 AccorHotels certified review

Had booked this hotel due to its apparent location being near the city centre. Have to walk .5 of a km to get here from the nearest metro station Got given a room on the third floor which was hot, with an almost destroyed carpet with lots of scruff marks. The bed was the solace of this room. There was no aircon cold air had to open the window to sleep Wifi was patchy and would abruptly log me off. I did complain about the wifi but was reassured it was fine. Did not have the energy to call again as just wanted to rest. Disappointed with almost all aspects of the hotel from the dirty carpets, empty hand gel bottle on the taps, wifi and and what not. We book rooms at a destination to get rest not to complain and sort out rooms cleanliness, wifi etc This should be taken as a constructive feedback by the hotel management.

Dear kuldeep S., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit refund in the amount of 200 Le Club Points will be issued to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City

Good

Customer review rating 4.5/5

Anonymous Couples - 07/05/2019 AccorHotels certified review

The hotel is good the reception staff were cold and distant. Brakfast was good and the room was according to Ibis standards.

Ibis, a brand i trust

Customer review rating 4.5/5

Dodo Couples - 05/05/2019 AccorHotels certified review

Very clean and nice staff, all i ever look for. I generaly look up for Ibis hotels anywhere i go since the reservations i made and the people i met were always great that made me trust the brand, so this one was great too.

Dear Ms. Dudas D., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Thaaha ibis Wien City

Inexpensive in Vienna

TripAdvisor rating 4.0/5

Edward S Business - 19/04/2019 TripAdvisor review

The Ibis Wien City, is located in a working man's/woman's area of Vienna, equidistant between 2 U-bahn stations (although one of them is closed while being rebuilt and will reopen in February 2020. The hotel staff is friendly, the rooms are spacious and the air conditioning is individually controlled. The breakfast is worth the 13 euros a day cost. And the cost of the hotel is far less than most touristy or convention-related hotels. On the negative side: the hotel uses the squeeze bottle shampoo-soap system; the rooms could use at least one more waste basket -- the only one is in the bathroom; the hotel should invest in small hand towel. The only towels they have are large bath towels. Other wise, the clean beds, the keys that always work and a good internet connection -- the things I need the most in a hotel room -- made this trio worthwhile. The neighborhood has several very good restaurants within walking distance that make it difficult to spend 20 euros/per person for dinner. Check out Semendria's grill for 2 deal -- but make sure you have at least 3 people to eat it.

Nice local hotel

TripAdvisor rating 4.0/5

Lynne8387 Business - 18/04/2019 TripAdvisor review

The rooms are surprisingly nice, the hotel is located a short walk from the metro, and the local neighborhood is great, with some very good -- and amazingly inexpensive -- restaurants nearby. The staff are friendly, breakfast is good, and there is a bar (and bar food) if you want that. There is no safe in the room, no refrigerator or microwave, and the only towels are large bath towels, but the room and bed are nice. the internet works fine. The only English-language TV channels are news (BBC, French new, and Russian news. This is my new favorite Vienna hotel. Try the Semendria restaurant a few doors down the street.

Nice local hotel

Customer review rating 4.5/5

Lpeterson8387 Business - 17/04/2019 AccorHotels certified review

Rooms are quite nice, bar with simple far, nice breakfast. Best of all it is in a local neighborhood with great local restaurants -- especially a Serbian restaurant (Semendria) which has fabulous grilled food at amazingly low prices. There is no refrigerator, microwave or safe, and you get two bath towels but no hand towels and no washcloths (those are not even available upon request). The hotel is a short walk from the subway. The staff is great. My new favorite Vienna hotel.

Dear Lynne, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Comfortable and convenient

Customer review rating 4.5/5

Anonymous Business - 10/03/2019 AccorHotels certified review

Friendly and helpful staff. Comfortable room

Dear Haig, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City
Customer review rating 4.5/5

Lee Business - 08/03/2019 AccorHotels certified review

Friendly staff, Clean and quiet room. I thing that it is time to change the waffle toaster, it is to old and This doesn't look hygienic.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dominique Ines Siegl ibis Wien City

Wunderbahr!!!!

Customer review rating 4.5/5

Emeric T. Business - 05/03/2019 AccorHotels certified review

The more we come the more enjoy this hotel! Is a gem of the network! A constant and ever improving attention to details leading to a very high customer satisfaction! Bravos team Ibis Wien City!

Dear Mister T., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Excelent! Maybe you should modify the price for parking!

Customer review rating 4.5/5

Anonymous Couples - 04/02/2019 AccorHotels certified review

Totul a fost excelent

Mister Hau, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City
Customer review rating 4.5/5

Anonymous Friends - 21/01/2019 AccorHotels certified review

Calme, very convenient with the subway nearby, only 10 min to the opera door to door. Very Nice breakfast buffet, excellent gulashsuppe and panini at any time, even at night. simple but very clean , practical , comfortable .

Dear Mister G., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Adeguata

Customer review rating 4.5/5

Anonymous Business - 18/01/2019 AccorHotels certified review

Come al solito

Signor r., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Wien City. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti. Dominique Ines Siegl ibis Wien City

Very helpful staff made a pleasant experience.

Customer review rating 4.5/5

Keith K. Solo - 18/01/2019 AccorHotels certified review

Room was fine and breakfast too. Staff answered any queries and I appreciated being able to leave my case after check-out.

Dear Mister K., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Great City Break

Customer review rating 4.5/5

Irina Families - 17/01/2019 AccorHotels certified review

Great City Break

Dear Irina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Fabulous stay.. great hotel

Customer review rating 4.5/5

G. K. Couples - 06/01/2019 AccorHotels certified review

Great location. Very clean, modern and comfortable hotel. Lovely staff and very helpful. Nice rooms with lovely clean bed linen and towels. Great value for money

Dear G., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Unsatisfactory

Customer review rating 4.5/5

Theren M. Couples - 03/01/2019 AccorHotels certified review

The hotel was lacking basic amenities I’d associate with any Accor hotel such as; in room tea and coffee facilities, water and toothpaste. Furthermore I paid around €130 per night for my stay. Granted this price was elevated due to the festive period but I would assume it would give me the ability to make a cup of coffee on a morning. As you can see from my membership account I use Accor hotels worldwide very frequently so I am very disappointed but my stay at this hotel.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your booked Period was the most expensivest in the year - ofcours we are cheaper bookable in other periods of the year. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City

Dissatisfied

Customer review rating 4.5/5

M. Couples - 01/01/2019 AccorHotels certified review

The reception was ok however he neighborhood of the hotel was not appropriate. The shower have had black molds and the fountain holder was loose. The room was noisy.

Dear Mr. Hossein M., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City

Breakfast is so good

Customer review rating 4.5/5

Warapong S. Solo - 19/12/2018 AccorHotels certified review

Line food is good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Take time to get to floor 6

Customer review rating 4.5/5

Jon D. Friends - 18/12/2018 AccorHotels certified review

I have never been a new build Hotel where staff uses the same elevator as the customers, all time high time to get to reception from floor 6 was 19 min because staff was using the elevator to transport laundry and other stuff.

Dear Mr. Raul A., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City
Customer review rating 4.5/5

Anonymous Business - 12/12/2018 AccorHotels certified review

Your personel should be more fleksible by issuing the bill !

Dear Mr. Franc P., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City
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