Hotel - ibis Wien City
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Ibis Hotel Hotel

ibis Wien City Hotel

Schoenbrunnerstrasse 92 
1050  VIENNA
AUSTRIA

888 reviews
TripAdvisor Rating Based on 888 reviews
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From 73.00 EUR Non member rate
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5.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Golf (Nearby)
    • Golf (Nearby)
    • Golf course 18 holes (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Golf (Nearby)
    • Golf (Nearby)
    • Golf course 18 holes (Nearby)

Catering

  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Enjoy a relaxing stay in Vienna thanks to the ultimate sleeping comfort offered by Sweet Bed by ibis beds. All 94 non-smoking rooms are equipped with the new beds, free WIFI and TV with a range of Sky channels.

  • 94 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for ibis Wien City

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 888 reviews
TripAdvisor review
Couples - 23/05/2017
« Not very clean »

My expectation was lower as it was an ibis. However, compared to the ibis in Budapest, I felt that it being an ibis is not an excuse for some of the experience and observations I had. Bedsheets had some stain which was not replaced even though I left it in plain view for the housekeeping (no bed linen replacement card in room). The nice touch of a welcoming card, although not a must, would have been pleasant as a status member of Accor. Ice maker was down for a couple of days etc. staff not as pleasant as the ibis in Budapest and mcgallery in Prague. Enquired if the room was noisy but received a somewhat snub response that vienna woods would have been a much quieter location to stay at

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veeene, I'm sorry that your experience didn't meet your expectation. I hope you will give us a secend chance to serve you better the next time. Best regards Günter Semler

TripAdvisor review
bill403 Solo travel - 05/05/2017
« Wien cool place to visit »

iIBIS WIEN CITY Hotel: I spent three nights in Vienna and had a very enjoyable time. The best way to see and learn about the city is to take a 3-4 hour walking tour with a small (6-8 people) group. The English speaking guides are usually super. This is the best mid-price hotel chain I have in Europe. If you are on a longer holiday then it is worth buying (90 Euros) Business Card which gives you a 10% discount off food & lodging and guaranteed booking with two days notice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear bill403, thank you for your nice comments regarding your stay. I hope you will use ibis as well for your next trip. Best regards Günter Semler General Manager

TripAdvisor review
RASuciu Couples - 28/02/2017
« Used this hotel many times before - last visit a bit dissapointing »

We have used this hotel many times in the past few years. The rooms have remain the same but the price is keep increasing. On the positive side, the room is clean and the bed is very good. On the negative side - this time was the first time with a room facing the street and it was very noisy- the windows are not very isolating. We requested a change of room, but aparently the hotel was full. Also, although in the past the breakfast has improved a lot, this time was not that OK. The small salads provided were probably sitting on the counter for some time as they were oxidated. And the price is not that small - for less you can get an excelent breakfast at any coffee shop around the corner. So, although we are regular customers, this time we were a bit dissapointed and we consider to change the location for next visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RASuciu, thank you for taking the time to tell us something about your stay. I'm sorry that not all your expectations meet your experience. I hope you will use our hotel for your next trip to Vienna. Best regards Günter Semler General Manager

TripAdvisor review
Family - 01/02/2017
« Very helpful staff, good location »

Hotel position is great (close to two U-bahn stations) and within walking distance to the main shopping street (Mariahilfestrasse). The staff were very helpful and welcoming. Rooms are simple, but clean with comfortable beds and a good sized shower. HD TV.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C3693CYstever, thank you for your very nice comments regarding your stay. Best regards Günter Semler General Manager

TripAdvisor review
Business - 22/01/2017
« Bad choice »

They gave me a room and when I arrive in this room someone was already in the room.How it can possible? I ask the question but they say me theyr were surprised. They give me another room but for me it's not professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear sly92600, thank you for your comments regarding your stay. I'm very sorry about the discribed fact. I hope you will give us the chance to serve you better the next time. Best regards Günter Semler General Manager

TripAdvisor review
246judith Solo travel - 19/01/2017
« Ibis Wien City »

Excellent value for money, clean room, free WIFI. About 7 minutes walk from a subway station. The area the hotel is located in is not the nicest but it's perfectly safe even at nighttime. Check-in was easy. Staff was helpful and polite.

TripAdvisor review
Family - 11/01/2017
« Excellent stay »

It was excellent stay. I should change the reservation for the next day but Mr. Georg Nagl did everything perfect. The hotel is nice with good location and garage on two levels. The rooms were well equipped with everything you might need. Wi-Fi was working perfect. The breakfast was really good and rich. They have been waiting for us so the check in and the check out were really fast and convenient. I definitely recommend this hotel.

TripAdvisor review
Couples - 02/01/2017
« Great Hotel »

We arrived on Dec/24th to spend Xmas in Wien City. Very welcome early check-in. Good hotel location. Great staff. Clean rooms. Excellent management We wil visit Wien soon and we stay at the same hotel for sure.. We thank you all . :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear pleasures17, thank you for your nice comments - tell it to your friends! Best regards Günter Semler Direktor

TripAdvisor review
73saiedf Family - 29/12/2016
« Convenient and reasonable. »

It was close to metro, 3 stops to main attractions. A very friendly helpful evening staff: Alexander. Others were good too. Close to 2 supermarkets to buy groceries. The room temperature was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 73saiedf, thank you for your nice comments - tell it to your friends an come back! Best regards Günter Semler Direktor

TripAdvisor review
Family - 24/12/2016
« Friendly »

Friendly staff, very helpful. The China room was nice and clean, with a panda bear waiting for us, with tea making facilities. and a comforting mattress. The breakfast was for any taste. Good location, near two subway stations. I'll come back gladly!

TripAdvisor review
Business - 05/11/2016
« nice hotel »

Friendly personnel but they forgot the benefits for the business cart holder at the check-in (no free welcome drink). Room and bathroom are clean and nice but in the room there was a strange smell (i suppose that here stayed someone that did smoke in the room).

TripAdvisor review
Couples - 31/10/2016
« Best Ibis ever »

Best breakfast I've ever had in one Ibis! The manager was so kind it was unbelievable, he made it easier to go around and gave us all the information needed. Congratulations, I will for sure return to this Ibis if I have the opportunity!

Our hotel has responded to the review
Our hotel has responded to the review

Dear HyphenSa, thank you for this very nice compliment! Tell it to your friends and use ibis as well for your next trip. Best regards from Vienna Günter Semler General Manager

TripAdvisor review
Business - 21/10/2016
« noisy! »

Needs further insulation. I was in a room on the main road and got no sleep from the noise. If you really need to go ask for a room not on the main road. Otherwise the room was standard ibis, clean and well maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear francescodS2481HB, thanke you for your comments regarding your stay. I'm sorry that not all your expectations have been fullfiled. I hope that you will give us a secund chance next time in Vienna. Best regards Günter Semler General Manager

TripAdvisor review
Couples - 18/10/2016
« A great hotel »

This is a great hotel with value for money. The staff are very friendly and helpful,the breakfasts are marvellous. The hotel is in a good situation for trams,U-Bahn and quite close to the Westbahnhof. WE thoroughly enjoyed our stay there.

TripAdvisor review
Couples - 19/09/2016
« Nice accommodation »

(+) Breakfast is nice, including fresh waffle and fruits. Clean room & bathroom, comfortable beds, quality duvets & pillow, nice lobby, helpful personnel, luggage room option, upper floor’s view. Location is not far away from the city center, is only 3 stops. Billa market is close. (-) The two metro stations in the main line are a little bit far away by walking (app 500mt.), but 14a bus stop is close. Room is small. The area is not attractive.

TripAdvisor review
Linda G Family - 12/09/2016
« Recoomendation for central location stay in Vienna »

Just a one night stay in central Vienna but a good experience. Receptionist was very helpful and arranged both an early morning call and taxi. Room itself had air conditioning which was very welcome. City very humid and sticky. Near lots of bars and restaurants so plenty of choice for our last night of our holiday. Also reasonably priced.

TripAdvisor review
Couples - 31/08/2016
« Not a great place to stay »

Apart from the fire alarm going off at four in the morning due to a fault and the subsequent evacuation this wasn't a good experience. We travelled down from Prague where we stayed in the excellent in Ibis old town hotel, the Wien suffered in comparison, the guy who booked us in was very pleasant and gave us some good advice on wien and that was as good as it got. The room had a stained carpet, and the shower had a lot of black fungal staining. There was only one too small duvet cover which was woefully inadequate for two people, when we pointed this out to reception they said this was standard size which many be true for one person but definitely not two, they took no action. When we checked out the guy on reception didn't even look up from his phone as he wished us auf wiedersehen, and the fact that there was anyone actually on reception was unusual! Generally the hotel fits into the area it is situated in, a bit run down and in need of some proper maintenance, we wouldn't go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tripadvisor User, thank your for taking the time to tell us something about your stay at the ibis Wien City. I'm sorry that your experience didn't meet your expectation. I hope you will give us a second chanche. Best regards Günter Semler General Manager

TripAdvisor review
Couples - 12/05/2016
« It's an Ibis »

You know what you are getting when you book Ibis, or do you? In the UK and Netherlands, the rooms have a kettle, tea and coffee, at the Ibis Wien City - NOTHING. Ibis promotes itself as a sustainable hotel but the towels are so thin and small the only way to get fully dry is to finish off with the hair-drier, not very eco-friendly. Ibis, please provide more, or bigger towels. The beds are very comfortable, always freshly made. If you are only looking for a place to wash and sleep, any Ibis is ideal as you know it will be clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles F, thank you for taking the time to tell us about your experiences in the ibis Wien City. I'm sorry that not all your expectations have been fullfilled. Hope we got a secund chance to doo it better. Best regards Günter Semler General Manager

TripAdvisor review
CaioDias101 Couples - 05/04/2016
« Very good hotel and crew »

Very good hotel, facilities all around (subway, supermarket, bakery, drugstore etc), chinese room excelent, front desk very helpful (check-in and check-out). House keeping well done. 10 minutes from downtown.

TripAdvisor review
Couples - 05/11/2015
« Comfort »

Stayed for five nights and everything worked perfect - change of towels, sheets without asking for it. Good lightning in room. That doesn´t always happen in a budget hotel. Nice staff and a good selection in the breakfastbuffet. I´ll be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbro46, thank you for your nice comments regarding our hotel. Looking forward wolcomme you again. Best regards Günter Semler General Manager

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