Hotel - ibis Wien City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Wien City Hotel

4.0/5 996 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Enjoy a relaxing stay in Vienna thanks to the ultimate sleeping comfort offered by Sweet Bed by ibis beds. All 94 non-smoking rooms are equipped with the new beds, free WIFI and TV with a range of Sky channels.

  • 94 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 2,179 reviews

Our guest reviews for ibis Wien City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 996 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
John Business - 14/10/2018 AccorHotels certified review
« LIFT BROKEN DURING 2 NIGHT STAY »

AWFUL. 7th floor and lift was broken. Had to lift BT and heavy box up 7 flights of stairs a few times each day for business reasons. I thought I could rely on ibis standards being a big chain name, but no, I was wrong. receptionist more bollocked me for being late upon checkout, what cheek, I thought he was at least going to apologise for the lift. A couple of free drinks wasn’t good enough at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John H., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit refund in the amount of €11,00 will be issued to your account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City

Couples - 09/10/2018 TripAdvisor review
« Lower standard as our expectation »

Unfriendly staffs should be more improved. We didn’t feel welcome during our stay. Breakfast should replace every time when new guests coming to the resturant; shouldn’t left it empty. Room was clean. Location is close to underground station that was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear marmY2622RC, thank you for your comments. I'm sorry that your expectation didn't meet your experience. I hope you will give us a secund chance. Best regards Günter Semler General Manager

James Solo - 02/10/2018 AccorHotels certified review
« Unlike any Ibis I have stayed in before. »

The room was adequate, but more basic than other Ibis hotels I have stayed in. Checking in was easy, my room key was quickly available and the receptionist said '5 nights all prepaid so no issues'. When I came to check out a different receptionist told me I had to pay for my stay. When I said that I had been told it was already prepaid. She said no it isn't. I tried to say again that I'd been told it was already paid for and she was very short with me almost to the point of rudeness. Otherwise the stay was good, staff friendly and helpful (apart from this one woman).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. James R., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Günter Semler Direktor ibis Wien City

Gordon H. Couples - 30/09/2018 AccorHotels certified review
« Good, basic hotel. »

Stay was good but never had 2 covers for a double bed before. When got 2nd cover out of bag there were stains on it so had to ask for it to be changed. No kettle in room. Have stayed in Ibis in Birmingham which seemed to be a higher class of hotel. This one was more similar to the ibis budget we stayed in in Paris. Breakfast was good. Staff friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Gary Business - 30/09/2018 AccorHotels certified review

Always consistant and staff is friendly, helpful and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary S., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Couples - 27/09/2018 TripAdvisor review
« Good value:better if WiFi fixed. »

Good value. saves on city centre prices. Two steps to Karlplaz. Better if WiFi fixed. Hotel knows it’s a problem 3 and 7 floors. Local phone signal very poor. Little or no 3G. A few good local restaurants. Trip Advisor reviews not reliable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim R, thank you for your reating. I hope you will use our hotel as well for the future. Best regards Günter

Valentyna Families - 18/09/2018 AccorHotels certified review
« great stay »

the stay was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dominique Ines Siegl ibis Wien City

Anonymous Couples - 18/09/2018 AccorHotels certified review
« We were happy with our stay. »

The room was clean and the beds comfortable, and we were close to transportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Chris Couples - 17/09/2018 AccorHotels certified review
« Nice hotel. »

Reasonably well situated hotel though not in the centre of town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Ivana N. D. Business - 16/09/2018 AccorHotels certified review
« It was a short, but a very pleasant stay. »

I liked the hotel because the room was clean and comfortable, and the hotel staff was polite and ready to help if necessary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Nardelli, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Geoffrey R. Solo - 15/09/2018 AccorHotels certified review
« Very helpful staff in a nice hotel in a good location »

The hotel is conveniently situated between two U-Bahn stations which makes getting into the city centre very easy. The check-in procedure was easy and the staff welcoming. The room was quite basic, but adequate for my needs. Importantly, everything in the bathroom worked perfectly. Only problem was with the WiFi in room 112 which never worked properly. But when I took the laptop down to the main reception area, I had no problem. The staff were exceptionally helpful when I lost my wallet containing money and credit cards on my last evening. They called the police for me, and arranged for a friend in London to send some money to the hotel so that I could get back to the airport the next morning. Please thank them on my behalf.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister R., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Radovan Couples - 11/09/2018 AccorHotels certified review
« Very good services, and nice clean room. Just a little bit cold in night. »

As Your colleguage from Ibis Bratislava I enjoyed my stay and appreciate the staff of Your Hotel. ☺️ I was in pratersauna on big party and enjoyed city tours, so kinda cool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Radovan, We very much appreciate your comments regarding your stay at the ibis Wien City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Anonymous Couples - 25/08/2018 AccorHotels certified review
« Enjoyable stay »

Enjoyed our stay, very comfortable beds and clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

San Friends - 08/08/2018 AccorHotels certified review
« Great experience »

Every things is great! Highly recommended:)

Our hotel has responded to the review
Our hotel has responded to the review

Dear ´Mrs C., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

C L. Solo - 18/07/2018 AccorHotels certified review
« Calm place »

I have already been here. The hotel is very calm and in a good location just away from the main tourist area. I really the peaceful atmosphere and the friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Zappia, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Alexander M. Business - 09/07/2018 AccorHotels certified review
« Alexander M. »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dominique Ines Siegl ibis Wien City

Debbie Families - 08/07/2018 AccorHotels certified review
« Vienna is a beautiful city »

Thank you for taking notice of the fact I have poor mobility. Unfortunately I did not have breakfast after the first day because the Gluten Free 'bread' was awful and didn't resemble bread.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ahmed Thaaha ibis Wien City

John Business - 05/07/2018 AccorHotels certified review
« Positive as usual »

Staff consistently friendly and helpful. Good that it is 100 per cent no smoking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John W., We very much appreciate your comments regarding your stay in ibis Wien City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Ahmed Thaaha ibis Wien City

Sergio Solo - 03/07/2018 AccorHotels certified review
« Very good stay »

The stay at the hotel was very comfortable. The room was quiet and clean. I found the hotel very well located, near underground and bus stations, but it was also nice walking to the City center. Let me also express my special thanks to Diwi and Alexandra, always kind and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay in ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ahmed Thaaha ibis Wien City

Anonymous Solo - 21/06/2018 AccorHotels certified review
« Solid hotel in good location. »

It was an easy walk to public transit. Hotel staff were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

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