Hotel - Novotel Suites Berlin City Potsdamer Platz
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Berlin City Potsdamer Platz Hotel

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4.0/5 2,123 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 85.00 EUR Non member rate
From 80.75 EUR Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Other sports activities
    • Croquet
    • Football (Nearby)
    • Jogging track

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 229 suites
  • 214 non-smoking suites
  • 18 suites for people with reduced mobility
  • 6 connecting suites
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 5,333 reviews

Our guest reviews for Novotel Suites Berlin City Potsdamer Platz

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,123 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 04/12/2017
« Fine »

We paid extra for the specially decorated rooms, but having all the information in German was no help to an English family. On the whole, I think your 'special' rooms are not very special at all.

AccorHotels certified review
Fi Families - 03/12/2017
« Fi »

Very convenient to local sights and transport. Stayed with my teenage son and large room with panel divider was great. Loved the large bath. Staff were helpful and friendly.

AccorHotels certified review
Elisa Families - 02/12/2017
« Perfect stay in Berlin »

Very nice hotel located next to Potsdamer Platz. Perfect room. In room coffee maker microwave and fridge with tee coffe sugar etc. I would definitely recommend

AccorHotels certified review
Ricky (. I. Couples - 30/11/2017
« Service, staff & hotel excellent »

One of the nicest hotels I've stayed in. The staff were always on hand if needed to answer questions regarding directions or just advice. We were able to sit at the bar in the evening & the barman would talk to everyone. Very relaxing & in a quiet part of the city, but within easy reach of all the main attractions, (the Wall, Checkpoint Charlie, etc.). The closest tube station is literally a 1 minute walk away as is the closest bus stop. No matter what direction you walked, there are plenty of restaurants to choose from. I would definitely recommend this hotel to everyone

AccorHotels certified review
Lori F. N. Families - 28/11/2017
« Good location, comfy, but basic hotel »

Received a great rate and the location was good. Beds were comfy and room was clean, but bathroom sink water smelled as well as the toilet. Nothing fancy about the room, but I felt like I was on a ship the way the bathroom was situated and very "plastic." I have stayed in Novotels before and were nicer, but never a Novotel Suite. All in all, it served its purpose for the 3 nights we (4 people) stayed.

AccorHotels certified review
Kirsteen Couples - 26/11/2017
« Ms »

Very good,stayed here several times

TripAdvisor review
aarongF8826OH Solo travel - 25/11/2017
« Great location in Berlin »

Kind and cooperative staff. Very comfortable bed. Very clean room. Somewhat dated room. Didn't like that toilet was in a separate room than tub and shower. Very few English stations on tv, like 3. Good over all

Our hotel has responded to the review
Our hotel has responded to the review

Dear aarongF, thank you so much for your positive review and the nice feedback. We greatly appreciate this and would love to welcome you soon back to Berlin. Best regards, Dennis

AccorHotels certified review
Otavio S. Solo - 23/11/2017
« Good experience with one caveat, »

Although I was happy with the hotel and extended my stay, I found it less than what I exprct from the Novotel brand. The room was good, and the hotel is in a good location, a good value, the staff was competent but impersonal .

AccorHotels certified review
Muhd S. Couples - 19/11/2017
« No one came to fix the TV for 2 days! »

Checked in late but fairly quickly by the staff. We got a room that was at the end of the long hallway. Somehow, we were given an accessible room, so the floor is always wet and freezing cold. Complimentary bottles water is only 1, and only given on the first day. Everything else was OK, but the TV was not working. They didn't have anyone at night to fix, so I left a Message and informed the desk again the morning after. No one fixed it. Very disappointing. Was told they would get someone to fix it on the day I would've checked out. Pointless, really.

AccorHotels certified review
Vwtd Solo - 15/11/2017
« Everything I expected and more »

It's not often that every member of staff you encounter in a hotel appears to be happy in their work and cares for you as a guest but it happened here: from a warm welcome to being wished a safe flight as I checked out. I stayed in the History of Berlin suite (which cost no more than the other suites) and, although it wasn't in perfect condition, it was very good and comfortable and had an amazing view of the Anhalter Bahnhof which made my holiday. I only wish I'd stayed longer! The suite has both a bath with shower attachment and a separate shower and the bathroom was either new or well-maintained. The kitchenette had a fridge (with complimentary mineral water), microwave, kettle, teas and coffees. As I don't use microwaves, it would have been good if there had been a hob (as another suite I looked at had) but I still appreciated it for what it was. I found the paper cups and stirrers surprising when cups and teaspoons would have been more fitting. There was a desk with 2 chairs, an armchair, plenty of space for clothes, a safe and a very comfortable bed which may have had a memory foam mattress. Service at the bar was relaxed and friendly and there were computers - with printer - for guest use at Reception. When the printer didn't work, the receptionist kindly printed my boarding pass for me. The building is well situated for buses and the S-Bahn and the U-Bahn's a pleasant 10 minute walk away. Everything here was truly wonderful and I intend to stay here again sometime. My one gripe is with Accor, and NOT with Novotel Suites Berlin City Potsdamer Platz: the LeClub members' discount of 10% is advertised in so many places but they seem to be getting the arithmetic wrong. As I have been composing this review, I have searched for a future date where the non member rate is 85€ but the "Members' rate -10%" is 79,05€. That's a discount of 7%, not the advertised 10%. Check the Accor website for yourself and see that it's across the range. It's a shame that the frontline staff work so hard while the keepers of the Accor brand do things like this.

AccorHotels certified review
Anb Business - 14/11/2017
« Thumbs-up »

Very nice hotel located in a very nice location!

AccorHotels certified review
Marks Solo - 14/11/2017
« All fine »

Quiet room on 6th floor as requested, no issues, that's why I keep coming back!

AccorHotels certified review
Tal Families - 14/11/2017
« Great service, perfect location. Will return in the future. »

We've had a great experience. The staff was attentive and friendly, our room was wonderfully structured, and the location is right at the center, next to a u-bahn, with a supermarket and a good Italian restaurant nearby. Will definitely stay here again on future visits.

AccorHotels certified review
Anton Families - 13/11/2017

Your big problem is very small restaurant.

AccorHotels certified review
Tm Business - 13/11/2017
« Good hotel in good location »

Checkin and out very friendly, welcomed as a guest. Hotel in convinient location, easy access to Potsdamer Platz and S Bahn. Breakfast choices could be a bit more and have to get used to the room divider.

AccorHotels certified review
Chrisc Families - 05/11/2017
« Good value at a great location »

Very professional staff. Great to leave luggage at hotel. Good size of room. Fridge and kettle much appreciated. Everything was very easy.

AccorHotels certified review
Maria Families - 05/11/2017
« Good hotel for families »

Good location, spacious rooms, microwave and electric cattle are useful. Big hotel, a lot if people, but the place for breakfast is too small. People have to wait to seat.

AccorHotels certified review
Darko D. Business - 04/11/2017
« Not on par with other Accor hotels. »

The rooms are spacious, comfy and well equipped. Having a microwave is a nice touch. Bathroom is clean and functions properly. Toilets are separated from the showers. Free coffee around breakfast. Mini gym (one multi-press machine and a few cardio cycles). At first sight, all is well. However: 1. Internet connection is simply put - bad. If you do get lucky and actually get connected (after an hour of trying), the speed is not even enough for a decent skype call. 2. Lines for breakfast are notorious: if you end up having a breakfast between 7:30 and 8:30, you may be stuck in a waiting queue for quite some time. 3. With breakfast lines as they are, you'd think that it is something special - well, it isnt: no freshly squeezed juice nor a possibility to squeeze fruit manually nor waffles like in a much lower rated Ibis, nor pancakes like in Mercure, nor bacon. Very limited cheese offer, not even on par with standard 2* hotels. Salats are served in jars. Great 'fun' picking tomatoes from a jar, really user-friendly. 4. Ironing 'station' is in a hallway and consists of an old broken ironing board and an extremely low quality iron. Guests would be better off buying an iron themselves. 5. Some of the service staff is... well... unfriendly to say at least, some are simply incompetent and others just dont care. Something as simple and standard as "provide me with a pro-forma receipt two days before checkout" is not possible(?!). In addition, after paying with a credit card, after inserting the PIN and after receiving the bill (paying was authorized and successful!), the staff asks to additionally "check" your credit card number along with the security code. Really now?

AccorHotels certified review
Anil G. Business - 04/11/2017
« Location is a Gem »

Location was perfect. Rooms were large as expected. Check in and check out was quick and efficient. Could not ask for more.

AccorHotels certified review
Antonio G. Couples - 03/11/2017
« Great as allways »

Im allways happy with the level of service and the status of the rooms i get when staying here wich is the reason i allways choose this hotel when in Berlin

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