Novotel Suites Berlin City Potsdamer Platz Hotel 3 stars

TripAdvisor rating 4.0/5 2,477 reviews
Novotel Suites Berlin City Potsdamer Platz
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Room 1

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Hotel extras

  • In the heart of Berlin, near the business and cultural center

  • Drinks and dishes to take away to your suite available 24 hours a day

  • Free WiFi, flat-screen TV with some Sky channels

  • Suites measuring 323 sq. ft. (30 m²) with kitchenette and tea and coffee facilities

  • Many sights and shopping malls in walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • Web corner
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Suites Berlin City Potsdamer Platz

Anhalter Strasse 2
10963
berlin
germany

Tel: +4930200560

Fax: (+49)30/20056200

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS M29, 248 :   BUS M29, 248 ANHALTER BAHNHOF

  • BUS M41 :   BUS M41 ANHALTER BAHNHOF

  • NIGHT BUS N29 :   NIGHT BUS N29 ANHALTER BAHNHOF

  • S1, S2, S25 :   S1, S2, S25 ANHALTER BAHNHOF

  • U2 :   U2 POTSDAMER PLATZ

  • U6 :   U6 KOCHSTRASSE

  • By plane

    BERLIN SCHOENEFELD At 20km / 12.43 miles

  • By plane

    BERLIN TEGEL At 18km / 11.19 miles

  • By car

    TEMPELHOFER DAMM At 4.5km / 2.8 miles

  • By train

    HAUPTBAHNHOF At 3.5km / 2.17 miles

GPS :52.504619, 13.383228

Currently, close to our hotel

Potsdamer Platz, Berlin, visit

From 01/01/2019 to 31/12/2019

At 706 m

Potsdamer Platz, walk

From 01/01/2019 to 31/12/2019

At 706 m

The Berlin Wall route, walk

From 01/01/2019 to 31/12/2019

At 706 m

Original Bauhaus

From 06/09/2019 to 27/01/2020

At 1.1 km

Brandenburg Gate, Berlin, visit

From 01/01/2019 to 31/12/2019

At 1.3 km

Reichstag Palace, Berlin, visit

From 01/01/2010 to 31/12/2019

At 1.7 km

Berlin Cathedral, visit

From 01/01/2019 to 31/12/2019

At 1.9 km

Old National Gallery, Berlin

From 01/01/2010 to 31/12/2019

At 2.1 km

Berliner Unterwelten e.V., visit

From 01/01/2019 to 31/12/2019

At 4.8 km

Tour of Le Corbusier Residence, Berlin

From 01/01/2019 to 31/12/2019

At 9.4 km

Our accommodations

Suite with 1 double bed (63x79 in. [160x200 cm]) and 1 sofa bed

  • Max. number of persons: x3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite with 1 double bed (63x79 in. [160x200 cm]), 1 sofa bed and 1 extra bed

  • Max. number of persons: x4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite with 2 single beds

  • Max. number of persons: x2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite with 1 double bed (63x79 in. [160x200 cm]) and 1 sofa bed

  • Max. number of persons: x4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

My Room by Frank: Yoga love Suite with 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: x3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

My Room by Michaela and Frank: East Germany's past - 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: x3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

My Room by Michaela: History of Berlin suite with 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: x3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

My Room by Oliver: Connected by soccer Suite with 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: x4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

My Room by Susanne: Dinosaurs - 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: x4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

4 ELEMENTS

Photo non contractuelle / Strictly non binding

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Berlin City Potsdamer Platz

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,269 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,477 reviews

Great location and good service.

TripAdvisor rating 4.0/5

AnaSPBR2014 Couples - 24/05/2019 TripAdvisor review

The hotel is in a great location. The Anhalter Banhof subway is just around the corner. There are bus stops that take you to the Kurfürstendamm shopping center where you can find all the shops. Close to the Bikini Mall, Europa Center, and the Zoo. But you can walk and walk to the Checkpoint Charlie known tourist spot or to Potsdamer Platz, Sony Center, Mall of Berlin, several options. Good service and friendly and attentive staff.

Nothing special

Customer review rating 4.3/5

Kasia Families - 18/05/2019 AccorHotels certified review

Good location near the city centre. Checkpoint Charlie and Technik Museum close to the hotel. Really nice receptionist and housekeeping crew. On the other hand - it was birthday trip for my husband and child and I was planning a surprise for them (birthday cake and decoration in the room). Unfortunately we only got regular room without any surprise inside. I'm very sad because of it cause it ruined few of my plans.

Dear Katarzyna W., Thank you for taking the time to tell us about your experience at the Novotel Suites Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In this case we are sorry that we would not assist you with the birthday surprise. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Very central - clean spacious rooms - nice breakfast

Customer review rating 4.3/5

Aideen Families - 13/05/2019 AccorHotels certified review

Everybody was helpful. We enjoyed the breakfasts. The room was clean and spacious. The location was central.

Dear Aideen, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Leon Gerigk Guest Relation & Reception Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Comfortable stay at a good location

Customer review rating 4.3/5

Timo Families - 12/05/2019 AccorHotels certified review

The service at the reseptin was great and they had also "eye for the children". Also the room was tidy.

Dear Timo, We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leon Gerigk Guest Relation & Rezeption Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Very Good hotel with limited breakfast menu

TripAdvisor rating 4.0/5

ManojAIIMS Couples - 12/05/2019 TripAdvisor review

I have stayed in 7-8 Novotel hotels in UK/Singapore/India and few more cities in Europe. Everything is good with this hotel. Staffs are good, cooperative, helping. Location is also central. Service is also good. But I found that its breakfast is not upto the mark at all. Since the breakfast I the most vital meal for the entire day, I m stressing on that. First of all restaurant is very congested and very easily become intensely busy. Breakfast menu was very much limited and its almost similar to the IBIS Budget type menu but more costlier. The first Novotel I had stayed was in London Excel and last was Singapore. Their breakfast menu was so huge and diverse that guests find it good to eat whatever they find it best for them but here there was no chance of that, for this reason I used to collect 3-4 apples morning after finishing my bread butter and coffee. Though I know the administration is not going to make any change in its menu by my review still I strongly suggest to change it. And there is no option of take away where you lose that amount of money about Euro 12 in my case (many such class of hotels offer early morning take away) in case of early check out for morning flight.

Dear ManojAllMS, thank you so much for your important review and the kind feedback. We are always open for suggestions as your input and the experience can only help us to further improve. While the standards between regions in the world can surely differ, we are always putting you in the middle of our attention. Thank you again for sharing your opinion and we certainly hope to further convince you of our hotel upon the next time. Kind regards, Dennis

Super Hotel, sehr zentral

TripAdvisor rating 4.0/5

miba2015 Business - 12/05/2019 TripAdvisor review

as usual when staying here - it was all good. easy to get to town and airport (M41, TXL buses). hotel is clean, rooms are great, and the front desk staff super friendly. they even called me whilst i was still in lounge in MUC, with flight delay -- just to make sure i was well and eventually coming to the hotel. this time i managed to walk around, actually 25 minutes through a green corridor form U/S yorkstrasse to the hotel, wonderful views of the easy going side of berlin (its almost summer, folks) and culminating in visit of BRLO BRWHOUSE , Schöneberger Straße 16, 10963 Berlin just 5 minute walk from hotel. so the hotel is situated well, for business, but also if you want to walk around. its perfect for family holiday with smaller children as well, did that many times

Did not deliver this time

TripAdvisor rating 4.0/5

GrandTour51684300440 Couples - 09/05/2019 TripAdvisor review

So i have stayed at this hotel more then 50 nights. and have allways been very happy but this time it did not deliver at all. When i stay at a Hotel the one thing that i definately need to be able to do in a Hotel is sleep. This time i couldnt sleep because it was to hot in the room. After the first night i took my concerns to the frontdesk that the AC wasnt working i was told someone was working on it so i thought i would be able to the 2nd night but no it worked for a little time it got a little cooler in the room. so after the 2nd night i went down and again and then i was told that it wasnt possible to use the AC because it wasnt hot enough outside and im sorry but if you offer AC on the bookingsite Accorhotels,com then i should be able to use it no matter the temperature outside. but atleast after a 2nd visit to the frontdesk i got another room didnt sleep much that night either. Service has allways been great here before so i was also surprised when i couldnt borrow 2 wineglasses i got 2 regular glasses when drinking wine its not the same thing. And lastly after filling out the survey after my stay and letting them know how displeased i was all i got in return was an automated response that they were sorry and hoped i would come back. No im sorry there are lots of Hotels that would have contacted me personally to see if they could have done anything to compensate me besides who knows if i would be able to sleep there.

Dear GrandTour, thank you so much for the important feedback and the extensive personal review. Please excuse that we have missed the opportunity to convince you of our hotel and services. At Novotel Suites you as our guest are always in the middle of our attention and we would greatly appreciate to welcome you soon back. Kind regards, Dennis

OK, but nothing special

Customer review rating 4.3/5

Anonymous Families - 06/05/2019 AccorHotels certified review

Rooms could use some repairs, but the price was not too high. Location near the S bahn is convenient, and not too noisy.

Dear Olivier S., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Very friendly staff in a not very clean hotel.

Customer review rating 4.3/5

Anonymous Families - 05/05/2019 AccorHotels certified review

The staff was great and friendly, very uncomplicated. Our room had clean nice beds but it was otherwise very dusty. It has a separate toilet which is great but it smelled like a public Toilet. The air condition was not working, the room was very hot by 29C outside. The staff reacted immediately and allowed us to open the windows which were locked until then for safety reasons but it was no better since the road is loud throughout the night. The breakfast was very nice.

Dear Irini N., Thank you for taking the time to tell us about your experience at the Novotel Suites Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Very nice rooms and very good experience overall

Customer review rating 4.3/5

Gonzalo C. Families - 03/05/2019 AccorHotels certified review

The room was clean and very nice and the service was always very attentive. The only two minor issues we had were: a) the magnetic card that activates the elevator was not ideal, it would demagnetize very easily or just not work properly on the elevator reader (it would work on the room's door reader thou); and b) while the room was generally clean, it seemed like the carpet was not vacuumed daily.

Dear Gonzalo C., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. We are happy that our service met your expectations and you had a good stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

poor breakfast and and poor gift for gold member club accor

Customer review rating 4.3/5

Gabriele Business - 01/05/2019 AccorHotels certified review

rooms are clean and receptionist are kind but they seems to be in a hurry during my check in. I am a gold member so i really would like to be treated in a special way. Also, the wellcome gift i found in my room ws really poor (I aspect something more than few candies). Breakfast was the worst part of my stay... in general at Novotel i get a very good breakfast but the one i got in your hotel was just basic. I also asked to get some omelette and squeezed orange juice but i didnt get any of them.. I think your hotel really need some improvement for the breakfast. Location of the Hotel is very good. To sum up: i may go back to your hotel if you promise me that breakfast will be better. I travel all around the europe and usually breakfast is much better

Customer review rating 4.3/5

Anonymous Families - 01/05/2019 AccorHotels certified review

We found the staff helpful. We had an early morning flight and the staff member on was fantastic. Intersting style of room which reminded us of a boat. Room was always clean.

Dear Adrienne W., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Habitación grande y cómodo.desayuno delicioso .

Customer review rating 4.3/5

Eva Couples - 30/04/2019 AccorHotels certified review

Everything was perfect . Fast check in . Fast check out without problems . The room is very comfortable with a microwave ,fridge and tea boiler . Tea and coffee in the room every day . Two showers . A big sofa . Great hotel . Breakfast is extraordinary. The omlettes and hot dog and croissants and coffee machine ..,orange juice ..all great .The only drawback is , the bathroom is separate and very small without a bidet. And the air-conditioning was put very hot temperature . We couldn't lower it because it's central so we had to open the window to get some fresh air .

enjoyed the staying

Customer review rating 4.3/5

Stefano Families - 30/04/2019 AccorHotels certified review

everything ok except for the room temperature which was too high and difficult to regulate

Dear Stefano D., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Confortable clean gentle but hot

Customer review rating 4.3/5

Maurizio Families - 29/04/2019 AccorHotels certified review

High temperature in the room. We need to open the windows.

Dear Maurizio V., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Old novotel, tv fid not work. Though great location

Customer review rating 4.3/5

Anonymous Families - 29/04/2019 AccorHotels certified review

Urgent renovation needed

Dear Noureddine A., Thank you for taking the time to tell us about your experience at the Novotel Suites Berlin City Potsdamer Platz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Simple. Good price.

Customer review rating 4.3/5

Ofir.k Families - 27/04/2019 AccorHotels certified review

Good price for 4 people. You can improve the bad and piloows. The toylet have some bad smell.

Dear Ofir K., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Good location, friendly staff

Customer review rating 4.3/5

Anonymous Business - 23/04/2019 AccorHotels certified review

I wish I had a TV channel that would have broadcasted the Championship's League.

Dear Imre C., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your next stay we would like to offer you a seat at our bar. You can watch the games here with us and enjoy a cold drink. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Functional, decent facilities and conveniently located

Customer review rating 4.3/5

Tubbs Families - 22/04/2019 AccorHotels certified review

Functional, decent facilities and conveniently located - tourist attractions with reasonable walking distance

Dear Anthony L., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Comfortable, clean and a good location.

Customer review rating 4.3/5

Glenn Families - 19/04/2019 AccorHotels certified review

We had a family room, traveling with 2 kids. Family friendly. It is in a convenient location, with nice restaurants near by.

Dear Glenn N., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. We also want to thank you for your opinion about our breakfast. I am sorry that this did not meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin
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