Novotel Suites Berlin City Potsdamer Platz Hotel 3.5 stars

TripAdvisor rating 4.0/5 2,521 reviews
Novotel Suites Berlin City Potsdamer Platz
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+ 19 Services
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Hotel extras

  • In the heart of Berlin, near the business and cultural center

  • Drinks and dishes to take away to your suite available 24 hours a day

  • Free WiFi, flat-screen TV with some Sky channels

  • Suites measuring 323 sq. ft. (30 m²) with kitchenette and tea and coffee facilities

  • Many sights and shopping malls in walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique GourmandePaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • Web corner
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Suites Berlin City Potsdamer Platz

Anhalter Strasse 2
10963
berlin
germany

Tel: +4930200560

Fax: (+49)30/20056200

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS M29, 248 :   BUS M29, 248 ANHALTER BAHNHOF

  • BUS M41 :   BUS M41 ANHALTER BAHNHOF

  • NIGHT BUS N29 :   NIGHT BUS N29 ANHALTER BAHNHOF

  • S1, S2, S25 :   S1, S2, S25 ANHALTER BAHNHOF

  • U2 :   U2 POTSDAMER PLATZ

  • U6 :   U6 KOCHSTRASSE

  • By plane

    BERLIN SCHOENEFELD At 20km / 12.43 miles

  • By plane

    BERLIN TEGEL At 18km / 11.19 miles

  • By car

    TEMPELHOFER DAMM At 4.5km / 2.8 miles

  • By train

    HAUPTBAHNHOF At 3.5km / 2.17 miles

GPS :52.504619, 13.383228

Our accommodations

Suite with 1 double bed (63x79 in. [160x200 cm]) and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Suite with 1 double bed (63x79 in. [160x200 cm]), 1 sofa bed and 1 extra bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Suite with 2 single beds

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Suite with 1 double bed (63x79 in. [160x200 cm]) and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

My Room by Frank: Yoga love Suite with 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

My Room by Michaela and Frank: East Germany's past - 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

My Room by Michaela: History of Berlin suite with 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

My Room by Oliver: Connected by soccer Suite with 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

My Room by Susanne: Dinosaurs - 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

4 ELEMENTS

Photo non contractuelle / Strictly non binding

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Berlin City Potsdamer Platz

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,709 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,521 reviews

comfortable and kind service

TripAdvisor rating 4.0/5

pwpb1778 Family - 12/09/2019 TripAdvisor review

We were first given the room that we did not expect (probably due to the heavy demand at that time), and the hotel kindly changed our room. We were satisfied with the new room. Service was kind, but since Berlin is a very big city, there are not many restaurants in the immediate vicinity of the hotel.

Dear pwpb1778, thank you so much for the kind feedback and your lovely review. On behalf of the team I am happy to read that you had a great time and like the other room a lot better than the previous one. Best regards, Dennis

Satisfying

Customer review rating 4.3/5

Anabel Families - 31/08/2019 AccorHotels review

Check in and out was very fast, super friendly staff and very well located hotel near bus stops and train

The room was not clean and very uncomfortable distribution , beds were uncomfortable . The bathroom smelled bad .

Customer review rating 4.3/5

L. Families - 29/08/2019 AccorHotels review

It was ok but just cause he had a place to stay . I won’t recommend this hotel .

Dear carla, thank you so much for the honest feedback and your important review. On behalf of the team I am truly sorry to read that you did not fully enjoy your time with us. We are constantly working on further improving and I hope we may convince you of our hotel after the upcoming renovation. Best regards, Dennis Mischlewitz Guest Relation & Digital Manager Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Good location Hotel

Customer review rating 4.3/5

N. Families - 28/08/2019 AccorHotels review

The suite is suitable for a family to 4 persons. The cleanness of the suite was acceptable but it needs more attention about the corners and the refrigerator surface. WiFi is awesome and the speed was really low with several disconnection. Personnel were sympathies and helpful.

Customer review rating 4.3/5

Sk Couples - 24/08/2019 AccorHotels review

Extremely satisfied

Dear Sofianos K., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Nice Hotel

Customer review rating 4.3/5

Mohamed E. Families - 23/08/2019 AccorHotels review

The hotel was nice, tidy and near transport and City centre. The staff were friendly. Internet was not as expected.

Dear Mohamed E., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Problems

TripAdvisor rating 4.0/5

MTZOVARAS Family - 19/08/2019 TripAdvisor review

Very bad smell at the WC of the room Tail smell despite the cleaning of the room service. Bad smell of the water of the bathroom. (egg smell as my daughter says) I asked for a large beer as a welcome drink and they bring me a small glass Without a reason

Dear MTZOVARAS, thank you so much for your honest review and the open feedback. On behalf of the team I am sorry to read that you did not enjoy your time with us. We are constantly working on further improving and I can only excuse for the inconvenience and promise to serve you better in the future. Best regards, Dennis

Great customer service

Customer review rating 4.3/5

Aneta S. Families - 15/08/2019 AccorHotels review

One employee in particular made our experience great, Leon at the reception. He was great with us, and I observed him dealing with other guests that were problematic to say the least. He never stopped smiling. I am a F&B Director and know about customer satisfaction. He is a gem. The rooms are a bit dated and scuffed, but spacious and comfortable. We were really missing an ice machine. Once again Leon came to the rescue and offered some ice from the bar. The next day, Leon surprised me by calling me by my last name. What a great memory.

Excellent Service

Customer review rating 4.3/5

Claus G. Couples - 09/08/2019 AccorHotels review

I got a room with a very good view. And I was promised the same room on my next stay.

Great room, great location, great service - absolutely awful wifi

Customer review rating 4.3/5

Dan V. Families - 09/08/2019 AccorHotels review

Great room, great location, great service - absolutely awful wifi

nice room, good beds

Customer review rating 4.3/5

Anonymous Families - 07/08/2019 AccorHotels review

We checked in at 6am because of a trip delay. Check in was smooth. The room was ready and quiet.

Dear Christina R., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. We would love to welcome you again some time in Berlin. Sincerely, Nancy Schütze Guest Relation Trainee Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Summer stay at Novotel Suite hotel berlin

Customer review rating 4.3/5

Trevor S. Couples - 06/08/2019 AccorHotels review

The hotel is ideally situated close by M41 bus to/from Hauptbahnhof and Anhalter vhf for trains on Sbahn. A short walk to Potsdamer Platz. The room is spacious with comfortable bed plus a sofa. Bath,shower and separate wc. All facilities clean, room clean and appliances adequate. Room to rear of hotel was noisy in mornings due to deliveries to rear.

A decent place to stay.

Customer review rating 4.3/5

Rob H. Families - 05/08/2019 AccorHotels review

While a little out of the way, you could be in the main center in a ten minute walk and at the Brandenberger Tor in 20. The room was studiously maintained by the housekeeping staff, who were excellent (no small feat when there are four family members in one room; they even set up my son's stuffed animals on his bed). Wifi was awful on the 7th floor where we were (it might as well have not been offered), the elevator was a nightmare (including one morning when one of the two was broken down and it took more than ten minutes to get the other one to come up), and at times there was a sewer smell from the sink in the main bathroom. None of these are deal breakers, though, and we would probably go back again for the price and location.

Good rooms but lousy breakfast

Customer review rating 4.3/5

Karthi K. M. Families - 04/08/2019 AccorHotels review

The rooms were clean and good. But the breakfast was terrible. I changed my booking from Novotel Mitte to this only as I wanted good breakfast. Expecting the same as in other Novotel hotels. But it turned out to be a terrible experience that I regret it. No pancakes, no omelets, no roasted potato or hash browns and to top it all rude staff. Especially Mr Jeffery who had no regrets or mindset to help a regular customer. I paid 200 Euros extra for this lousy breakfast!!! And I wish I could demand refund of my money. I will never recommend this Novotel to any other person.

The hotel match the price

Customer review rating 4.3/5

Anonymous Families - 04/08/2019 AccorHotels review

Nice stay, good breakfast, clean rooms, perfect located - but poor beds! The extra bed was a sofa which was not suited as a bed.

Excellent hotel while visiting Berlin with family or friends

Customer review rating 4.3/5

Mihai T. Families - 28/07/2019 AccorHotels review

We were a family with one children and stayed in Novotel for 4 nights during a round trip vacation. Hotel location is excellent, very close to many historical places. This allowed us not to use the public transportation at all, walking being our clear choice. Room was large and well equipped. Breakfast was very good, only that the breakfast area is really crowded since the hotel seems to be always full during summer. Parking area is very large and safe. A nice touch for drivers is the little fact there are cleaning tools for your windshield, just like in gas stations. It looks a minor thing, but when you drive there a whole day, and from there will drive again long time, this is very welcomed.

Dear Mihai T., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It's great to hear that you liked our car cleaning tools in the parking area. Thank you for telling us :) We hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Great Location, Great Price, Great Hotel

Customer review rating 4.3/5

Eva Families - 27/07/2019 AccorHotels review

Very satisfied overall with this hotel: the rooms were comfortable and spacious, and with three of us, we loved the nifty pullout room dividers. Coffee and tea were provided in the room, but also in the coffee/chocolate/hot water/cappuccino, etc. maker in the lobby mornings, with muffins. A nice Italian restaurant is on the corner, a well-stocked grocery store just beyond that, and a good German pub a few blocks away. An S-Bahn station is directly across the street, and the underground parking is actually a Euro less than the public underground garage a block away. The front staff is friendly and helpful. I might suggest asking for a room at the back, since fellow tourists coming home at all hours to the other hotels on the block occasionally love the sound of their voices, but I don't know when delivery and garbage trucks come through the back alley. Overall, I would definitely recommend this hotel for a stay in Berlin.

Dear Eva N., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin
Customer review rating 4.3/5

Noa R. Friends - 25/07/2019 AccorHotels review

All i can say is thank you! Great service, clean rooms and wonderful staff! Thank you again for your help with everything! Special thank to hani, who was there when our friend was not feeling well. Hope to come back again soon

Dear Noa R., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. We will be happy to be the hotel of your next trip again! Sincerely, Sandra Hellmich Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin
Customer review rating 4.3/5

Viki H. Families - 20/07/2019 AccorHotels review

Very good..thanks

Dear Vadim H., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites Berlin City Potsdamer Platz Anhalter Straße 2 10963 Berlin

Very noisy room

Customer review rating 4.3/5

Anonymous Families - 18/07/2019 AccorHotels review

The building site opposite the hotel was incredibly noisy from very early in the morning. We had to open the windows to keep the room cool enough but too noisy. Some of the blackout blinds were not shutting properly.

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