Hotel - Novotel Suites Berlin City Potsdamer Platz
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Novotel Suites Hotel

Novotel Suites Berlin City Potsdamer Platz Hotel

Anhalter Strasse 2 
10963  BERLIN
GERMANY

1,987 reviews
TripAdvisor Rating Based on 1,987 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Other sports activities
    • Croquet
    • Football (Nearby)
    • Jogging track

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 229 suites
  • 214 non-smoking suites
  • 18 suites for people with reduced mobility
  • 6 connecting suites
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,652 reviews

Our guest reviews for Novotel Suites Berlin City Potsdamer Platz

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,987 reviews
Certificate of excellence 2016
AccorHotels certified review
Anonymous Families - 14/07/2017

To much noise from people and traffic on the first floor. No ashtrays at the tables outside in the morning and no pillows in chairs.

AccorHotels certified review
Dom Families - 13/07/2017
« Overall experience is good based on hotel rate and location »

hotel location is great but this hotel standard does not reflect the standards of other novotel hotels we stayed in Germany

AccorHotels certified review
Marwa Families - 12/07/2017

Very good

AccorHotels certified review
Richard E. Business - 11/07/2017
« No muss no fuss »

Rooms are basic but decent. May I suggest a couple of things which would be low cost, but provide a better experience? Some cutlery and perhaps a couple of plates for in room dining. Air con was only available when the temp outside was 22' and above, leading to warm nights, a little too warm for me. The staff, however, were GREAT. Extremely polite and helpful, no improvement needed there. Thanks!

AccorHotels certified review
Ly N. Families - 10/07/2017
« good location, better if decoration can be upgraded »

really good location to travel to the city, the beds are ok but the sofa bed is not so comfortable. The room size is good and bathroom is clean. Good value for the money.

AccorHotels certified review
Anonymous Business - 09/07/2017
« YS »

Overall good except internet connection need to improve especially during night. Wifi is connected but no Internet acceas. Ping alway drop. This is not convenience for business travel.

AccorHotels certified review
Anonymous Families - 08/07/2017
« The hotel is vero nice. People are kind. »

It was all ok. Hotel and Breakfast. Think you.

AccorHotels certified review
Couple F. P. Families - 07/07/2017
« Clean comfortable but could be better for the price. »

Staff were very pleasant and always helpful. Room clean though could do with Neil g vacuumed a little more often. Room was warm or cool as needed and private facilities were clean. However given that there were some kitchen facilities cups bowls plates and cutlery should have been supplied. We asked and were given these by reception. And a flat screen tv that shows almost nothing for most foreign visitors (well not in English) is not really worth having. WiFi connected tv would be more flexible. And why not provide a small laundry room with coin operated washer and dryer as they often do in the USA and Australia? Overall accommodation was satisfactory but could be a little better at the price.

AccorHotels certified review
Geoff Business - 07/07/2017
« Comfortable and clean  »

Welcoming staff. Great breakfast. Great sized room that was clean and very comfortable. I slept for 12 hours on my first night. I would definitely recommend this place to anyone.

AccorHotels certified review
Kareem Z. Families - 03/07/2017

Stuff unfreindly , hotel very nice & perfect location

AccorHotels certified review
Young H. Families - 01/07/2017
« One Satisfied Customer  »

We arrived at the hotel around noon during our trip and was able to check in right away which was great as we had an infant and a 4 year old child with us who needed to rest. The room was big and clean. It also had a kettle, coffee & tea as well as a microwave oven. The location was fantastic. It was walking distance to places of interest as well as the Berlin Mall which had a big food court with a great variety of international food. Overall no complaints.

AccorHotels certified review
Anonymous Families - 29/06/2017
« Very (Family-) friendly service »

No Problems, all our wishes (baby bed, potty, extra sheets, extra coffee) were fulfilled with a smile by the very professional service.

AccorHotels certified review
Shaun T. Friends - 27/06/2017
« Mr Topping  »

Very friendly and helpful staff. Hotel in a good location and reasonably priced.

AccorHotels certified review
Vauxhallcross Solo - 26/06/2017
« Very nearly perfect!  »

Lovely hotel, great customer service, beautiful rooms and a fab location. Being right next to the S Bahn (Metro) and major bus routes is a huge plus. The hotel is walking distance from Checkpoint Charlie, Topographie des Terrors, the Espionage Museum and other visitor attractions and historical sites. One small criticism - the suites are not equipped with crockery or cutlery, or anything for washing up. I had to borrow a plate and bowl from the bar and was only given plastic cutlery. This was a shame as I intended to prepare my own meals during my stay. The "kitchenette" was not really equipped for cooking, just for heating takeaway food in the microwave. For this reason, I will stay in an Apart Hotel next time I am in Berlin. Finally, a cleaner/housekeeper entered my room at 8.55am without knocking, while I was undressed. I'd prefer if they knocked next time! Or better still, wait until guests have checked out before entering the room.

AccorHotels certified review
John H. Families - 24/06/2017
« Best Accor experience ever »

Great room Great service Great location Can't beat this

AccorHotels certified review
Anonymous Families - 21/06/2017
« Nice. »

Nice.

AccorHotels certified review
Lynn H. Friends - 21/06/2017
« Lynn H »

We enjoyed staying in your hotel and would recommend it to others. The breakfast was really good as there were an assortment of foods. The rooms were clean and bright and having the toilet separate from the shower room was a bonus. The staff were friendly and helpful. There is a market just around the corner and up the block as well as the S1 line for getting around. Thank you for a very nice stay

AccorHotels certified review
Hrishi D. Families - 20/06/2017
« Overall experience is Okayish ....the rooms are clean and big enough but major problem is with the restaurant. »

The restaurant is very small to cater to the demand of the guests put up in the hotel. Moreover it is not well organized and some of the Waitresses are really very arrogant and unhelpful. Strong recommendation is to improve your restaurant service.

AccorHotels certified review
Anonymous Couples - 20/06/2017

Clean, excellent lighting, good floor staff, big rooms, quiet No cutlery/ wine glasses, plates in rooms Glasses not washed Very crowded in mornings in foyer, long time for attention from floor staff who did their best

AccorHotels certified review
R. K. Couples - 16/06/2017
« Staff were pleasant, attentive and helpful. »

Our stay was due to be in September but we had to cancel because if a family bereavement. Novotel staff were extremely kind and supportive.

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