Hotel - Novotel Suites Berlin City Potsdamer Platz
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Novotel Suites Hotel

Novotel Suites Berlin City Potsdamer Platz Hotel

Anhalter Strasse 2 
10963  BERLIN
GERMANY

2,054 reviews
TripAdvisor Rating Based on 2,054 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Other sports activities
    • Croquet
    • Football (Nearby)
    • Jogging track

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 229 suites
  • 214 non-smoking suites
  • 18 suites for people with reduced mobility
  • 6 connecting suites
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,969 reviews

Our guest reviews for Novotel Suites Berlin City Potsdamer Platz

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,054 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Love B. Friends - 15/09/2017
« great stay »

We really enjoyed out stay here, felt like it was our own apartment!! Great location near the S train, walking distance to many sites of interest. Staff was always very helpful !!

AccorHotels certified review
Businesstraveller(uk) Business - 14/09/2017
« Comfortable and quiet room »

I found the room very comfortable and quiet, though it would be helpful to have a spoon rather than coffee stirrers in the room (it is very difficult to eat a yogurt with a stirrer!). The staff were very helpful at making suggestions for places to eat. The location is perfect for exploring central Berlin on foot.

AccorHotels certified review
Paul M. Couples - 13/09/2017
« Nice Place & Good Location »

We enjoyed staying at your hotel and its close proximity to public transportation S Bahn which will almost take you anywhere in Berlin.

TripAdvisor review
Friends getaway - 13/09/2017
« Good location for a good price »

Clean, big room, good location. The staff is not very friendly, but the rest was ok! Good bathroom (toilet separated)! The sofa bed was actually a real single bed, so very comfortable! Very close to a supermarket.

AccorHotels certified review
Paula M. Couples - 12/09/2017
« Spacious, clean room. »

Check-in went very smoothly as I did this online. The room was as expected having stayed at the Novotel Suites in Vienna earlier in our trip. Reception staff very friendly and helpful. Good, central location to walk to most sites of interest, and a good variety of eateries nearby. Unfortunately the breakfast buffet was less than expected after Vienna. Offerings were limited and the layout did not allow a good flow, with the area being overwhelmed by guests. Another negative specific to Berlin Potsdamer was the lack of laundry facilities over a weekend. We arrived late on Thursday night and were leaving on Sunday morning. No on-site washing machine (available in Vienna), and the long turn-around of laundry service - would not be back until Monday evening - meant it was not possible to get some clothes clean. We are travelling around various European locations for an extended period of time and therefore require the facility. The nearest laundromat was a 15 minute tram ride away which wasn't desirable. For all Novotel Suites hotels consideration should be given to providing power outlets and/or USB charging ports on both sides of the bed, as many people now have multiple electronic devices. I also note that concern about the environment is made with the request to re-use towels, but this is countermanded by the use of paper cups and plastic stirrers for the tea and coffee making facilities.

AccorHotels certified review
F. T. Business - 11/09/2017
« Close to Berlin centre »

Convenient and well located hotel in Berlin. Staff is helpful and really nice. It was a great stay in Novotel suite.

AccorHotels certified review
Woojoo Business - 11/09/2017
« Room not cleaned well, weak air conditioning »

Room was good, however, I found some tablet pills near the couch. It was made in France, and of course it was not mine. There was no bottle opener in my room. Staff was generally kind, but one of night shift staff looks cannot understand english. air conditioner was too weak. Smells from towel and pillow covers. Visited several accor hotels, from Ibis budget to Sofitel. Regardless of stars on hotel, accor has been always good experience to me, but not this one. need clean room and kind staffs.

AccorHotels certified review
Okami Couples - 10/09/2017
« Okami - No good start »

Feedback just to the hotel. Hello, Despite booking weeks in advance for our 10 day stay at Novotel Suites we got a room far below our expectations. There was a very pungent smell from the toilet in this special handicap equipped room. The shower had only a curtain flooding the floor with water and the bathtub was missing. We did not book this type of room. Some of our clothes which we had unpacked, had to be cleaned following day because this bad smell had penetrated them. I asked to change the room, but none was available. If we could we would have cancelled and changed hotel, but since payment had already been made for the entire stay that was not feasible. Next day we could change room after beeing asked to pack and store our luggage and come back later in the afternoon to check in again for the new room. I was amazed - loosing part of a day in Berlin ? In the end, with the assistence of the manager there was a smoother solution just having to wait for the new room to be made ready and we moved there without having to pack and later check in again. The new room was more corresponding to what we expected. But the first night was a big disappointment. Regards Wolf K.

AccorHotels certified review
Dave R. Couples - 07/09/2017
« Old tired hotel »

The ladies at the front desk were awesome. Booked in a room which had dirty carpeting so asked to be moved which was accommodated easily. The second room was much better. Breakfast was not what we are used to. Bacon and freshly cooked eggs were not an option. Location was good, 700 meters from Potsdamer.

AccorHotels certified review
Dmitry G. Families - 06/09/2017
« fine »

Excellent location, clean and tidy room. But our room turned onto a rather noisy street.

AccorHotels certified review
Anonymous Families - 05/09/2017
« Fantastic spacious room close to the centre of Berlin »

Overall - a great stay. Fantastic rooms in a great location close to the centre of Berlin. The only issue we had was with the check out - we had opted for the late check out option, only to be told quite abruptly by the receptionist that this option was not available to us, despite it being on my booking form.

AccorHotels certified review
Anonymous Families - 04/09/2017
« Very fine »

It was very fine to stay with you. We enjoyed your garden. The hotel is central on bikes in Berlin. Why not 10 point: because of nois from the aircondition and a defekt in the bathroom else satifiding:)

AccorHotels certified review
Anonymous Couples - 04/09/2017
« Comfortable hotel and helpful staff »

Comfortable spacious room Friendly helpful staff

AccorHotels certified review
Michal Families - 04/09/2017
« Very good »

The hotel is very good, the room is big and great for family. The location is great and the room is clean.

AccorHotels certified review
Alison R. Families - 04/09/2017
« Spacious, clean hotel in good location. »

We were allowed to check into room early.Room was spacious and clean. It was good to have a toilet separate from the bathroom. Breakfast buffet was varied and plentiful.Staff were courteous and helpful. Location of hotel was good and major attractions were within easy walking distance. There were several places to eat close by. There was also a supermarket around the corner, which was handy as we had a fridge in the room.

TripAdvisor review
Family - 01/09/2017
« Good value. Great location. »

Stayed here for long weekend. Good value. Spacious room. Great location for sightseeing. Very good buffet breakfast. Easily accessible from airport via train. Clean and well maintained. Nice selection of toiletries. Lidl supermarket round the corner. Bike hire along the street.

AccorHotels certified review
Andrew I. Families - 30/08/2017
« It was lovely stay in your hotel »

The hotel has nice ambience, good furnishes and good facilities for a family stay.

AccorHotels certified review
Corina Families - 29/08/2017
« Promptitude and efficacity »

Just the simple fact that I have returned to Novotel Suites for quite a long stay tells how plesed I was by my first experience. The second one was even better, because I knew the facilities and the hotel staff was very cooperative.

AccorHotels certified review
Helen Families - 27/08/2017
« Helen »

Second stay at hotel. Excellent experience first time so had high expectations but left somewhat disappointed. Seemed to somes issues with breakfast and housekeeping. Was spoken to incredibly rudely at breakfast on final day, to the point would not stay at this hotel again. A shame , as this family friendly hotel is well located and well priced.

AccorHotels certified review
Anonymous Solo - 22/08/2017
« Clean and well situated. »

Staff at reception and at clean service polite and helpful. But....breakfast need to be improve because it is not worth it for 17€!!!

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