Hotel - ibis Koeln Messe
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Koeln Messe Hotel

4.0/5 759 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

The 180 rooms of the ibis Cologne Messe hotel feature Sweet Bed by ibis beds for an unrivalled level of sleeping comfort. With soundproofing, air conditioning, a desk for your office on the go and free WIFI. TV with a wide range of Sky channels.

  • 180 rooms
  • 100% non-smoking hotel
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 1,923 reviews

Our guest reviews for ibis Koeln Messe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 759 reviews
Anonymous Business - 12/11/2018 AccorHotels certified review
« Basic hotel but extremely nice and observant staff »

Hotel is situated close to fairground and trainstation - otherwise there´s nothing to do around there. Hotelrooms are okay, bathroom extremely small but sufficient, morning buffet could improve with a little change of the offered food. Restaurant offers a good choice and the various dishes are really very good. Best part of the hotel is the excellent service - the team is always friendly, helpful and will try to solve eny arising problrm quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T., thank you very much for your wonderful review. We are very happy that you enjoy your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Fahrbach / Front Office Manager

Cristian B. Business - 25/10/2018 AccorHotels certified review
« Quality of service very good »

It was very nice ,the personal was very polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Fahrbach / Front Office Manager

Hans C. Business - 20/10/2018 AccorHotels certified review
« Just a nice stay »

Freindly staff nice service, helpfull, easy parking just good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Fahrbach / Front Office Manager

Business - 09/10/2018 TripAdvisor review
« Problems with elevator! »

Everything was fine, but the elevator key is a desaster. Nearly evertime was a problem to unlook the elevator. Also they had to change the key, but it didnt get better. They should think about changing something!

Daniel K. Business - 29/09/2018 AccorHotels certified review
« Excellent! »

Fully up to expectation: I had asked for a quiet room and was extremely happy with the one I got. The quality of service was very good , so was the breakfast with a very good choice and quality : important when you attend a trade fair for 4 days and need to get the energy ! And this hotel is ideally located for access to the Messe grounds.

Giorgio Business - 25/09/2018 AccorHotels certified review
« There is a serious cleaning problem »

This essential hotel, in standard Ibis style is very close to the fair and not so far from the center, so location is indeed a plus. Efficient check in (online) and check out (automatic, you get your bill by mail) friendly staff and good breakfast. The problem is the cleaning service which is well below any acceptable standard. Entering my room I noticed that the blankets were not ironed (or, worse, somebody had already slept on the bed) the big towel was dirty and one of the two glasses in the bathroom was dirty. Even the paper towel box had used paper towel on it. Behind the little dustbin there was a piece of paper that had clearly be there for some time, probably hidden by the bin. And the big towel had a big brownish stain as if a woman had cleaned her visage full of blush. I dot not think that is is acceptable. I left both the dirty glass and the piece of paper on the floor clearly visible, imagining that the cleaning service would have at least noticed them. Nothing, on my second day everything was exactly the same. I tried to clean the glass myself, thinking that maybe it was just an old glass which sometimes tend to cloud a little bit and, of course, it worked, the glass became clean. So indeed this hotel has a problem. Complain at the reception? In a French hotel in Germany? They may have solved my problem, but what they need to do is to solve THEIR cleaning problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giorgio, Thank you for taking the time to tell us about your experience at the ibis Köln Messe. It is always a pleasure to receive positive feedback regarding our employees. I agree with you that your comment and this case is not acceptable, please allow me to express my sincerest apologies. Please be for sure that we have spoken with our housekeeping department. This will not happen any more. I appreciate your sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. With kind regards, Robert Stenchly Rooms Division Manager

David S. Families - 20/09/2018 AccorHotels certified review
« Wonderful four days »

This was a wonderful and comfortable four night stay at a most suitable Ibis Hotel. The reception staff were very pleasant and helpful. The restaurant staff were so courteous and respectful and met our food and drink needs with amazingly creative dishes. The staff gave us wonderful directions on where to visit some amazing sites like the Rheinpark and the Cologne Cathedral. It was excellent value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the ibis Koeln Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Rooms Division Manager

Mikhail Business - 20/09/2018 AccorHotels certified review
« Total disappointment »

The quality of the services, the quality of the hotel room did not correspond to the price that the hotel put up.

Anonymous Business - 06/09/2018 AccorHotels certified review

You need more staff to attend to the needs of your guests both in the registration counter and restaurant.

Mia T. Couples - 07/08/2018 AccorHotels certified review
« Very good hotel! »

Excellent hotel with kind staff. They helped us quite a bit with special requests and it was greatly appreciated!!

Couples - 02/08/2018 TripAdvisor review
« Great stay at nice hotel good value for money! »

Nice and friendly staff. Nice smiles and good communication, all of them very helpful and willing to do their best. Clean room, comfy beds. Bathroom ok. Aircondition a bit loud but well functioning. Nearby to the city center. Quiet and peaceful area. Overall a good stay!

Anonymous Business - 23/07/2018 AccorHotels certified review
« Great hotel, useful rooms near fair Cologne »

Great hotel, useful rooms near fair Cologne

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., We very much appreciate your comments regarding your stay at the ibis Koeln Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Stenchly Rooms Division Manager

Solo travel - 15/07/2018 TripAdvisor review
« Perfect stay for a busy weekend in beautiful Cologne! »

This hotel is near to the Messe (Exposition Center) of Cologne and some 3/4 km from the center but it is easily reachable with the metro and great location for its price. Perfect for busy weekend as the CSD Pride weekend.

Anonymous Business - 06/07/2018 AccorHotels certified review

I had a Higher expectation of the service, communication and the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanae, Thank you for taking the time to tell us about your experience at the ibis Koeln Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Stenchly Rooms Division Manager

Business - 18/06/2018 TripAdvisor review
« Nice place to be for Business stay »

Very nice location, Breakfast in the standard of IBIS quality, so you will find what you like. Bed are very confortable and new. Just a remark, TV is too small, better to watch TV program on my smartphone if I am in bed.

Anonymous Business - 11/06/2018 AccorHotels certified review
« Rooms could be more modern »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kartin, We very much appreciate your comments regarding your stay at the ibis Koeln Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Stenchly Rooms Division Manager

Art Couples - 08/06/2018 AccorHotels certified review
« Convenient place to stay »

Good location, new premises, comfi bad and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arsenjijs, We very much appreciate your comments regarding your stay at the ibis Koeln Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Stenchly Rooms Division Manager

Sid. Couples - 08/06/2018 AccorHotels certified review
« Good location »

Apart from two things it was very pleasant. The check-in counter priority and online check-in was not manned. Two other counters were manned. Waitresses are not attentive enough, had ask a few times for the bill.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sid, We very much appreciate your comments regarding your stay at the ibis Koeln Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Robert Stenchly Rooms Division Manager

Anonymous Couples - 01/05/2018 AccorHotels certified review
« First and last time »

When we arrived my husband told to receptionist that we booked on his name a room and I corrected him that it was on my name. This irritated recpetionist Mr. Fabian who raised his voice asking to who name was booked a room. It was unpleasant and during check in we felt like on the police station. In a bathroom the soap tube under the shower was empty. I used 2 tissues and I left an empty box on the sink. When he came back in the evening we saw the same empty box and empty soap tube even when our room was cleaned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you for taking the time to tell us about your experience at the ibis Koeln Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be for sure, that we will discuss this case with our employee Herr Wans, he is at the moment in holiday. The issus in the room we have spoker with our technic department. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robert Stenchly Rooms Division Manager

Margaret Couples - 01/05/2018 AccorHotels certified review
« clean, comfortable, well situated. »

Attended a concert at the Lanxess Arena. Hotel just a short walk to tram and one stop to the arena. Hotel was very clean and staff were friendly and helpful. We didn't have breakfast as we have small appetites and thought too expensive for what we would eat. A kettle in room would have been good as we could have taken our own tea to start our day. Overall would definitely recommend and would certainly stay again.

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