Novotel Hamburg City Alster 4 stars

Customer review rating (ALL Rating) 4.6/5 4,238 reviews

Best price
guarantee
Novotel Hamburg City Alster - Image 1
Novotel Hamburg City Alster - Image 2
Novotel Hamburg City Alster - Image 3
Novotel Hamburg City Alster - Image 4
Luebecker Strasse 3, 22087 HAMBURG, Germany

Description

Hotel extras

  • A direct U-Bahn connection takes you to the old town in just nine minutes

  • NEWLY renovated spacious rooms with air conditioning and cable TV

  • Two children can stay in their parents' room free of charge

  • Novo2 welcomes you - the innovative combination of lounge bar & eatery

  • Fitness studio, sauna and steam bath, Early Bird breakfast from 4.30 a.m.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Hamburg City Alster

Luebecker Strasse 3
22087 HAMBURG
Germany

GPS:53.558731, 10.024762

Telephone
Fax +49 40 39190190

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 RESTAURANT

The stylish decor and the light colors of the Novo2 restaurant make it the perfect place to while away the hours. Delicious seasonal dishes and light snacks are served from 6.30am to 9.30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,238 reviews

TripAdvisor Rating  4.0/5  1,434 reviews

Certificate of excellence 2023

so bad

TripAdvisor rating 1.0/5

Ozan E TripAdvisor review

The hotel room was so dirty, we stayed with my two little daughters and my wife. Beer marks on the walls, windows are so dusty, the room smells of dust. Photos are deceiving. The cleaning lady did not come to the room the next day. We had to pay an extra 100 euros for the cleaning. The reason why the cap card does not work without payment They reopened the room by making a cash payment to the reception. I can send you the payment letter and the hotel request letter. My 2-year-old daughter and I were kept waiting at the room door for 30 minutes. Definitely do not go with your family, especially your children.

Gut

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

GUt

Great Stay

Customer review rating 5.0/5

Dirk E. Solo - Confirmed reviews ALL

Stayed for one night starting the weekend. Great service, nice restaurant, good jobs.

Dear Dirk E., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Flägel T&C Managerin

Good Stay

Customer review rating 5.0/5

Hoormazd Friends - Confirmed reviews ALL

I had a good stay

Dear Hamidreza G., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Flägel T&C Managerin

Family friendly & clean

Customer review rating 5.0/5

Katalin P. Families - Confirmed reviews ALL

Great family room, with comfirtable beds. Super clean and spacious bathroom. Breakfast was very rich, lots if varierty (even vegan choices).

Dear Katalin P., We very much appreciate your comments regarding your stay at the Novotel Hamburg City Alster. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nadine Flägel T&C Managerin

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,586 reviews 9/10 Location
  • 2,024 reviews 8.2/10 Room
  • 1,973 reviews 8.8/10 Service
  • 31 reviews 8.6/10 WiFi
  • 1,707 reviews 8.8/10 Breakfast
  • 977 reviews 8.9/10 Cleanliness
  • 398 reviews 9/10 Vibe
  • 362 reviews 3.6/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Hamburg

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.