Hotel - ibis Florence North Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Florence North Airport Hotel

3.5/5 1,298 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 220 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • WIFI in your room
    • Manual temperature control
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 1,648 reviews

Our guest reviews for ibis Florence North Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,298 reviews
Anonymous Couples - 15/09/2018 AccorHotels certified review
« Good stay »

Only one small comment. We have booked a lot of Ibis hotels over the last 10-15 years. We usually eat breakfast at Ibis. However, this time we canceled our breakfasts after the first day. The baguette rolls were only half baked, th e ham was only pressed ham and the cheese was pretty tasteless! This is the first time that we experienced at Ibis. I suggest that you raise your breakfast prices somewhat and buy better quality products! Otherwise everything was fine!

David Y. Couples - 11/09/2018 AccorHotels certified review
« A pleasant stay. »

A nice room. Good shower. A disappointing TV. No English channels or the ability to change the language. Easy to catch the bus into Florence.

Business - 10/09/2018 TripAdvisor review
« Airport IBIS at Florence »

Hotel room does not provide complimentary bottled water and toiletries. Considering that there are no supermarket within walking distance, this should be provided. It would have been nice to provide such basics

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Firenze Nord Aeroporto. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relation agent

David Families - 30/08/2018 AccorHotels certified review
« Value for money »

Small room without a fridge and a little bit old style,but value for money. That’s it

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Firenze Nord Aeroporto. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relation agent

R S. Couples - 29/08/2018 AccorHotels certified review
« Missing Restaurant »

Stayed 16-20 August 2118. Hotel selected because Accor website advertised restaurant open every evening. This was repeated in description of facilities on door of hotel. Found restaurant closed to general guests for the whole period we stayed, significantly reducing the enjoyment of our stay. Assistant manager (manager away) claimed we had been advised at time of booking but when I was able to show from the acknowledgement of my booking I had taken with me that this was untrue blamed Accor website management. Negotiated some additions to bar menu for our stay but not being able to eat in the restaurant was unsatisfactory when it had been advertised. Otherwise the hotel was good, clean and staff helpful. I have already completed one review on this stay for Accor/Trip Adviser and received acknowledgement with a promise of advice when it is added to the site. I heard nothing further until receiving a reminder for a review and these comments are in response to the reminder. It seems there are some organisation problems within Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Firenze Nord Aeroporto. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relation agent

Roger S Couples - 25/08/2018 TripAdvisor review
« Missing restaurant »

The staff were good and generally helpful. My comments are not intended to criticise them.I booked the stay from 16-20 August in July and chose the particular because it offered an in house restaurant open every day. When I arrived I found the restaurant advertised on the door of the hotel and in the first lift I used. I was however concerned to see in the second lift that I used a note that restaurant was closed on an unspecified week-end. On checking with reception I was told the restaurant was closed on all four nights of our stay. We accepted a standard bar meal the first night and I saw the assistant manager the next morning. He advised I had been told of the closure when I booked on line. I had all four pages of my booking acknowledgement and eventually he had to agree I had not been advised blaming the Web page Department. My anger was increased on finding the restaurant was opened for special coach trips on the Thursday and Friday.The only compromise I could achieve was some additions to the bar menu from the normal restaurant menu but it was not the same as a full restaurant choice and had to be selected after breakfast and taken in the bar. This lack of advertised facilities compromised the enjoyment of our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Firenze Nord Aeroporto. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relation agent

Tim Families - 22/08/2018 AccorHotels certified review
« fine for 1 night stay »

stayed 1 night before an early morning flight. Have stayed a few times before. Hotel is OK, location is good for the airport. Beginning to look tired especially the bathrooms. Also maybe they should offer an airport shuttle which can be charged, many flights leave around 0630 so would be easy to arrange

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Firenze Nord Aeroporto. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relation agent

Couples - 14/08/2018 TripAdvisor review
« Won't stay again »

The restaurant changed the menu on the night from wot was on the wall clearly displayed,the new menu gave very little choice. The hotel has no restaurants or bars close bye,so you have to get a taxi into town at 25 euros every time.The bar had hardly any choice of drinks,it did not even keep lemonade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Firenze Nord Aeroporto. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relation agent

Enrica Couples - 29/07/2018 AccorHotels certified review
« Wonderful staying »

The peopleat the front desk was really helpful, the room was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Guest Relation Agent

Business - 17/07/2018 TripAdvisor review
« Good »

A good choice for those who want to stay close to the airport. Good service. Room clean and comfortable. The weak point is the great distance to the center of Florence. Overall the hotel is very nice.

F. B. Families - 07/07/2018 AccorHotels certified review
« Very good! »

Really nice people, good location and very clean!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Firenze Nord Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Agent

G. Business - 03/07/2018 AccorHotels certified review

Stayed for business. It was pleasant with the weak shower pressure as the main issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, guest relation agent

Joao R. Couples - 08/06/2018 AccorHotels certified review
« Great Option Outside Firenze Center »

Hotel is located outside city center, but it's very close to get there if you have a car. Room was a good size for a couple, staff helpful and breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back soon! Sincerely, Guest relation agent.

Eva Y Couples - 03/06/2018 TripAdvisor review
« Well Done! »

We stayed here during our visit to Florence. We were a little worried at first as it is very far from the center and all the attractions. The front desk staff was very helpful with bus directions. They were also helpful with directions to a place to wash our clothes. Our welcome drink was the best here!

Rui G. Business - 26/05/2018 AccorHotels certified review
« Airport Hotel but no airport shuttle »

No dinner because there was a huge group of tourists.. What do I have to do with that?? No airport shuttle, nor in the IBIS nor in the nearby Novotel... That doesn't make sense at an airport hotel... Better stay in Florence and take a taxi next time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Firenze Nord Aeroporto. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relation agent

Business - 26/05/2018 TripAdvisor review
« Airport Hotel but no shuttle bus »

When arrived, at around 8.30 PM was informed that it wasn't possible to have dinner at the Hotel, due to a big group of french tourist that were arriving.. What do we, independent travellers, have to do with that??? No bus shuttle to the airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relation agent

Ian M. Couples - 23/05/2018 AccorHotels certified review
« Overnight Stay »

Very comfortable night close to the airport, ideal for late arrival.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Firenze Nord Aeroporto. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relation agent

V N. Couples - 13/05/2018 AccorHotels certified review
« Lousy »

Air conditioning did not work, we tried to call the staff but I guess due to our late check in no one was there at the desk. We had to open our room windows and sleep the entire night. The hotel has yet to remove the charges on the credit card even after 3 days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Anonymous Couples - 02/05/2018 AccorHotels certified review
« Not an "Airport" hotel... »

First of all - let me be clear that the staff were friendly, helpful, and professional. The room itself was adequate. Unfortunately, I expected an "Airport" hotel to manage some sort of transportation to/from the airport - a shuttle of some sort. We had to pay taxi fees instead. A shuttle of some sort would benefit your customers and raise your rating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate your comments regarding your stay at the ibis Firenze Nord Aeroporto and your suggestion. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Couples - 30/04/2018 TripAdvisor review
« Not an Airport Hotel! »

First of all - very friendly and helpful staff. The room was decent, if a bit too hot for us northern types. My gripe is with transportation to/from the Hotel - we were forced to take a taxi (expensive in Florence if you haven't noticed). Airport hotels should have some sort of shuttle arrangement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Firenze Nord Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

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